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AOL - News, Mail & Video

AOL - News, Mail & Video

AOL Inc.

Your news, email and weather in one easy app from AOL 🗞📫☀️

4.3 Ratings 460K+ Reviews 5M+ Downloads

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About AOL - News, Mail & Video

Your news, email and weather in one easy app from AOL 🗞📫☀️
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Ratings & Reviews

4.3
459.9K+ Ratings
  1. 5
    67+%
  2. 4
    14+%
  3. 3
    6+%
  4. 2
    3+%
  5. 1
    9+%
Write a Review
  • Thank you Feb 3, 2021

    By Chevy2500HD4x4
    After going through the list of steps you advised me to take, the app has been acting properly ever since doing so. I’m afraid to be saying anything because the fact that I have now, it may start all over again. I’m hoping it doesn’t. If it continues acting properly, I promise to come back to give a glowing review and 5 stars because it will be worth it if that is the case! Again, thank you for your help. It was very kind and appreciated. Updated 2/3/21 After spending some time using the app after my last review, I have had a couple of occasions where it has performed improperly in the ways it had before. But now that I’m aware of the things I can do to stop that from happening, I am for the most part satisfied. Unfortunately though, because of the effort it still takes on my part to maintain proper functionality of the app, I cannot give it 5 stars yet. But I do hope one day it will reach a point where I can. Thank you for having an app that will deliver my mail to me right as it arrives! Also, thank you for having the courtesy to reply to my reviews with helpful suggestions. That’s something I rarely ever see, and appreciate it.
    more
  • Feb 28, 2021

    By James 87
    I like AOL email but hate I have to open a new email first to just delete it or have to wait a few days to delete it. It's like I am being forced to open emails. Please fix this asap so I can easily delete emails at anytime with no problem and where I can delete more then one in a fast way. Thank you Then I can make a 3 star to a 5 star. This is why I put 3 because this is the only email app that has this problem and it's a big one. I using ZTE AXON 10pro with newest Android.
    more
  • Inability to leave sign in feature on. Sep 29, 2018

    By retspcer
    1. Within the last month I have experienced issues which occurred the last time I was hacked. Same font and same window. Now each time I sign in it automatically signs me out if I leave it on it switch to another app on my iPhone or iPad. This makes me believe that someone else is using my accounts. And my other account will not open either. I have attempted to contact aol but they only give assistance to paid members. I have been a member since the beginning and as a retiree from aol/TW have never been forced to pay. 2. I have too much mail and would like to select mail and mass delete as I could if I had a computer. But I no longer have one. When I inquired about a change in the app I was told it can’t be done and to use a computer. Sorry I can’t give a better review at this time because I love aol. But I no longer feel safe or able to get assistance. Possibly you as the developer can do something and notify aol members.
    more
  • Big improvement! Dec 12, 2020

    By MICHAELBIOTECH
    Thank God AOL finally put together a decent app! The prior ones froze and their compatibility with iPhones was not great. All the bad reviews were issues I saw with the old version. Yes, the older apps were horrible. I finally had to delete it from my phone. This new 6.0 version has been out for a week and it’s totally a different app. It’s incredibly better, more user friendly, and more logical compared to gmail! Thank you AOL. I started with AOL in 1993 , I’m still a paid subscriber to guarantee that I don’t lose emails (which has actually happened), and I run my business with AOL. I can’t get myself to succumb to google’s Gmail. One final thing — your news feed needs to feed us THE NEWS— not the skewed opinion by whoever you’re hiring to write the news. Then it no longer is news- it’s your writers’ opinions. Not interested in their opinion. They’re journalists. Show both sides with respect, dignity, and neutrality. Just state the verified facts and don’t leave out details that skew the picture. Trust me, you’ll be more respected. Tell your writers to take lessons from Walter Cronkite— he was a legend.
    more
  • Emails don’t send out May 3, 2019

    By KellySwiftie
    Hi! I’ve been an AOL mail user for quite a long time, over 10 years! and I really love AOL. But when I try to write messages out and send them when using the app, my messages don’t send out and I receive a pop up message saying “Oops, this is embarrassing, something went wrong.” Then I’d have to send the whole message again or I have to type it up again which is annoying. I keep in touch with friends through my email and want to be sure my messages are sent but 90% of the time on my app it pops up that message. It works fine if I go on the website into my account on the computer but for some reason the app won’t cooperate all the time when using the app. I figured I’d mention this to you because I feel it should be fixed so everyone has the chance to send emails through their phones without any problems. I’m not quite sure if anyone else has this issue but I know I’ve been having it since I’ve downloaded the app years ago.
    more
  • Feb 8, 2021

    By Amanda Caldwell
    Worst email app I've ever used. So many ads and it's so slow and jumpy. I've had my aol account since I was a kid and it's always been fine, if a little embarrassing, and I just sync it up on my phone's native email app. This is my first time using the app and wow do I see why people make fun of aol. I have to find a generic mail app because I CANNOT stand using this.
    more
  • Cuts off first letter of address and won’t send Oct 22, 2020

    By IrishBuffalo
    I read that this problem has been commented on a year ago and it’s still a problem. I have the newest edition of this app. AOL was working well with no problem when used in my mail app on my Apple products, but now I’ve been advised you won’t support my doing this anymore. I’m very disappointed and will begin the process of changing over to another mail service at great inconvenience after many years using AOL. I received a response from your team which seems to be your standard response to many of your dissatisfied customers. I did as directed and the first letter still gets cut off an email address resulting in it not being sent. As I read other criticisms, this isn’t a new issue. Why can’t you fix the problem? I’m surprised your advertisers are continuing to use your company. They must not be reading the reviews. Too bad you no longer allow us to use the Apple all-inclusive email program. AOL worked well in there. I’ve been notifying those on my address list to use my gmail address instead of this one. Read the complaints and fix the problems! Deleting, rebooting and reinstalling doesn’t work. And to suggest going off WiFi and on to a data plan is asinine. The problem is not with your consumers, it’s with your faulty product. Hire someone who knows how to fix it.
    more
  • Feb 6, 2021

    By Wander Around
    Search features are very limited and it often doesn't find what you're looking for, even if it's there. Settings are few, limiting what you can control. There's a small finite number of folders available and if you're at the limit and you make a new one, it will delete an existing one without telling you.
    more
  • Meh. Dec 3, 2020

    By K2ZAM
    I’ve had an AOL account since the early-mid 90’s. Having the hoops to jump through (losing all my data in the process) just to keep it linked to my other mail accounts was ridiculous. Having mail all in one place makes efficient sense but that just isn’t to be with my AOL account anymore. I would drop it except I feel a bit caught by the short hairs (so to speak) being that I’ve had this address for probably over 25years and want to keep it the same. I’ve downloaded the app and retrieve my mail that way now. I HATE how the the first thing I get when opening my mail is an advertisement at the top of my mail list. There are a few other features I find [mildly] annoying but can overlook it. The platform is VERY similar to Google Mail and simple enough to use. I think the bottom line is I just didn’t appreciate being pretty much forced to change up what was working fine for me. UPDATE I pretty much hate it. It lacks many of the features I liked in my old mailbox. I can’t stand how ants me to use their web search to access links from my email and how it asks for my log in information anytime I do se the link from my email. I dislike this new aol more and more each time I use it.
    more
  • Feb 7, 2021

    By family wielenga
    App constantly snags and will not let you delete emails. my original post was from about a year ago. I contacted customer service via email and I got no response. Almost on a daily basis I get a message that says that the server is temporarily snagged and it will not let me delete any emails. I usually have to restart the app three or four times before it finally works. This problem occurs across the spectrum of different Android and Apple phones.
    more
  1. AOL brings it all together! The latest news headlines, multiple email accounts, trending articles and videos - all the content you want in one place
  2. Read or watch the latest news from your favorite sites: TechCrunch, HuffPost, Engadget, AOL Finance and AOL Sports
  3. Check multiple AOL email accounts and access all of your contacts right from the app, with quick tap-and-swipe controls for answering messages

Reviewed by Kaylin on November 15, 2018

  • Big improvement! Dec 12, 2020

    By MICHAELBIOTECH
    Thank God AOL finally put together a decent app! The prior ones froze and their compatibility with iPhones was not great. All the bad reviews were issues I saw with the old version. Yes, the older apps were horrible. I finally had to delete it from my phone. This new 6.0 version has been out for a week and it’s totally a different app. It’s incredibly better, more user friendly, and more logical compared to gmail! Thank you AOL. I started with AOL in 1993 , I’m still a paid subscriber to guarantee that I don’t lose emails (which has actually happened), and I run my business with AOL. I can’t get myself to succumb to google’s Gmail. One final thing — your news feed needs to feed us THE NEWS— not the skewed opinion by whoever you’re hiring to write the news. Then it no longer is news- it’s your writers’ opinions. Not interested in their opinion. They’re journalists. Show both sides with respect, dignity, and neutrality. Just state the verified facts and don’t leave out details that skew the picture. Trust me, you’ll be more respected. Tell your writers to take lessons from Walter Cronkite— he was a legend.
    more
  • Emails don’t send out May 3, 2019

    By KellySwiftie
    Hi! I’ve been an AOL mail user for quite a long time, over 10 years! and I really love AOL. But when I try to write messages out and send them when using the app, my messages don’t send out and I receive a pop up message saying “Oops, this is embarrassing, something went wrong.” Then I’d have to send the whole message again or I have to type it up again which is annoying. I keep in touch with friends through my email and want to be sure my messages are sent but 90% of the time on my app it pops up that message. It works fine if I go on the website into my account on the computer but for some reason the app won’t cooperate all the time when using the app. I figured I’d mention this to you because I feel it should be fixed so everyone has the chance to send emails through their phones without any problems. I’m not quite sure if anyone else has this issue but I know I’ve been having it since I’ve downloaded the app years ago.
    more
  • Version 6.0.0 Dec 29, 2020

    By Nonicknamerequired
    UPDATE: I have changed my rating from 2 stars to 5 stars. I deleted the app off my phone, rebooted and reinstalled it and this has fixed all the previous issues I was having with missing emails. So far it’s working great & I have no complaints! Previous - Although I love the new look of this most recent update, I have had multiple issues retrieving my mail. Only certain days are available. Example, I accessed my mail for December 27 & 26th but the 25 & 24th mail is no where to be found then it skipped all the way to the 23rd! I also noticed I’m not receiving all the emails I was on a daily basis & they are not in my spam folder either. It’s super frustrating because I now have to login to my laptop to make sure I didn’t miss any important emails. I hope this glitch can be fixed soon as I relied greatly on this app on a daily basis.
    more
  • So annoying Nov 25, 2019

    By NiaBiaBaby
    I had previously rated the app four stars. I have come back to downgrade to two stars simply because I am truly aggravated with this app yet again. Every so often for some unknown reason the app just decides to sign me out. I will uninstall and reinstall the app to know avail then after doing this a good 287 or so times it will finally trigger and leave me signed in until another year or so passes and I have to go through the same thing again. I have other email carriers but this has and always will be my primary email. Those other email apps I check on a weekly and monthly basis. This one I check periodically throughout the day, so the constant need to sign in again several times on a daily basis is most upsetting. I hope there is a fix for this because I don’t know how long I can keep doing this before I am forced to make a switch.
    more
  • Feb 26, 2021

    By Paul Rossignol
    I have had AOL for email an desktops since 1990's an the navigation of tools an information is layed out in such a way,that it doesn't take long to operate comfortably. News ,sports, and much more is only a click away without to many routes to unescerry ,or unwanted info.
    more
  • Thank you Feb 3, 2021

    By Chevy2500HD4x4
    After going through the list of steps you advised me to take, the app has been acting properly ever since doing so. I’m afraid to be saying anything because the fact that I have now, it may start all over again. I’m hoping it doesn’t. If it continues acting properly, I promise to come back to give a glowing review and 5 stars because it will be worth it if that is the case! Again, thank you for your help. It was very kind and appreciated. Updated 2/3/21 After spending some time using the app after my last review, I have had a couple of occasions where it has performed improperly in the ways it had before. But now that I’m aware of the things I can do to stop that from happening, I am for the most part satisfied. Unfortunately though, because of the effort it still takes on my part to maintain proper functionality of the app, I cannot give it 5 stars yet. But I do hope one day it will reach a point where I can. Thank you for having an app that will deliver my mail to me right as it arrives! Also, thank you for having the courtesy to reply to my reviews with helpful suggestions. That’s something I rarely ever see, and appreciate it.
    more
  • Inability to leave sign in feature on. Sep 29, 2018

    By retspcer
    1. Within the last month I have experienced issues which occurred the last time I was hacked. Same font and same window. Now each time I sign in it automatically signs me out if I leave it on it switch to another app on my iPhone or iPad. This makes me believe that someone else is using my accounts. And my other account will not open either. I have attempted to contact aol but they only give assistance to paid members. I have been a member since the beginning and as a retiree from aol/TW have never been forced to pay. 2. I have too much mail and would like to select mail and mass delete as I could if I had a computer. But I no longer have one. When I inquired about a change in the app I was told it can’t be done and to use a computer. Sorry I can’t give a better review at this time because I love aol. But I no longer feel safe or able to get assistance. Possibly you as the developer can do something and notify aol members.
    more
  • No endings to news articles Nov 3, 2019

    By Beulahthebrowntoad
    I’ve really loved using the AOL app for a while now to get my emails and read the news. However, for while now I’ve noticed a problem that at first I thought was just a fluke. But unfortunately, it’s been happening quite often now. News stories will be interrupted by an ad, and at the top of the ad it will say “scroll down to continue content” (or something similar) but when I scroll past the ad, there is no continuance of the article- just links to other articles. There should definitely be more content as sometimes sentences before the ad don’t even end. I’ve tried restarting my phone and updating the app, but it is still happening. Hope this is something that can be fixed soon- I’m dying to know the rest of the news!
    more
  • Feb 23, 2021

    By D B
    Update- they have fixed the bugs and things seem to be running more evenly. Thank you. Would like to be able to use on my phone in a private window on FireFox...any help? Old post -Trying to open an attachment an can't....hate trying to delete mail...not impressed with the new IT people
    more
  • Jan 23, 2021

    By Kevin Moore
    App works well for everything I do (email). It is quick and never fails to bring up new messages. The "Sorry we've hit a snag" on deleting is a nuisance. Sometimes deleting is fine, but other times, I get the snag message which makes it difficult to keep my mailbox uncluttered. I've tried to figure out the when and where on this, but have had no success.
    more
  • Feb 28, 2021

    By James 87
    I like AOL email but hate I have to open a new email first to just delete it or have to wait a few days to delete it. It's like I am being forced to open emails. Please fix this asap so I can easily delete emails at anytime with no problem and where I can delete more then one in a fast way. Thank you Then I can make a 3 star to a 5 star. This is why I put 3 because this is the only email app that has this problem and it's a big one. I using ZTE AXON 10pro with newest Android.
    more
  • Feb 20, 2021

    By Michelle Downs
    The app is not working. You can not get it to load 3rd try I did, but then I could not move things from inbox to a folder this is so frustrating. I have been with all since it was dial up. So to get this frustrated is sad, due to the fact it is worse than dial up. Please fix
    more
  • Feb 16, 2021

    By Jason Brown
    The reason I downloaded the app was because I keep having AOL auto-connectivity issues with my Google one stop hub for all my emails. Randomly throughout the years, one or more of my AOL email accounts would claim that I need to re-apply my password so it can update my emails only to claim that my username/password are not valid when I do. Never understood what causes this across numerous phones. The app is fine but need the option to select thumbs up/down on garbage/biased news sources--PLEASE!
    more
  • Feb 28, 2021

    By Bob Nicols
    This app doesn't update changes to my contacts on my Samsung tablet or phone that I make on my pc (via browser). I have tried clearing the cache and data, deleting and reinstalling and deleting and reinstalling from "accounts" (which appears with a yahoo icon). Very frustrating.
    more
  • Feb 6, 2021

    By Wander Around
    Search features are very limited and it often doesn't find what you're looking for, even if it's there. Settings are few, limiting what you can control. There's a small finite number of folders available and if you're at the limit and you make a new one, it will delete an existing one without telling you.
    more
  • Meh. Dec 3, 2020

    By K2ZAM
    I’ve had an AOL account since the early-mid 90’s. Having the hoops to jump through (losing all my data in the process) just to keep it linked to my other mail accounts was ridiculous. Having mail all in one place makes efficient sense but that just isn’t to be with my AOL account anymore. I would drop it except I feel a bit caught by the short hairs (so to speak) being that I’ve had this address for probably over 25years and want to keep it the same. I’ve downloaded the app and retrieve my mail that way now. I HATE how the the first thing I get when opening my mail is an advertisement at the top of my mail list. There are a few other features I find [mildly] annoying but can overlook it. The platform is VERY similar to Google Mail and simple enough to use. I think the bottom line is I just didn’t appreciate being pretty much forced to change up what was working fine for me. UPDATE I pretty much hate it. It lacks many of the features I liked in my old mailbox. I can’t stand how ants me to use their web search to access links from my email and how it asks for my log in information anytime I do se the link from my email. I dislike this new aol more and more each time I use it.
    more
  • Logging in constantly is a pain Jan 26, 2020

    By Tulip172839
    I used this app on my iPhone for years without having to log in very often. It remembered me and my sign in info for weeks or months at a time and was very easy to quickly check email throughout the day. Something changed in the last couple months and it asks me to login constantly. Sometimes several times a day. It’s tedious having to constantly log back in all day every day - there’s now no such thing as just checking the email real quick. Why was this changed? Why is there no option or checkbox to toggle on that says “remember me”. It’s not a public computer, it’s my personal phone that’s locked and needs a passcode to access. It makes no sense that I should have to log in every time I want to do that. What’s the point in even having the app then? I’ll just login through the browser. Or better yet, I’ll find a different provider whose app functions in a less annoying way. Do better aol. I can see from a quick google search that I am not the only user severely annoyed by this failure to stay logged in on my phone.
    more
  • Doesn’t refresh in the background Jul 1, 2020

    By kenziryann
    This app bugs me.... I have notifications set up..... I get a lot of emails so I don’t always check them. But when I see a notification I’d like to check, I click on the notification so it can take me to the app so I can see what the email is in it’s entirety. Once I click on a new notification..... it’ll take me to my email inbox page and a pop up comes up saying “THIS MESSAGE DOES NOT EXIST ANYMORE”. And I know why it does that..... it does that because the app doesn’t think that email is there (since it’s so new- and I clicked on the notification as soon as I got it). Sometimes I can wait a minute or two and the pop up will go away and it will take me to that email...... but usually it doesn’t. So basically...... this app doesn’t refresh in the background when not in use. I suppose it’s good for battery life reasons. But it’s also annoying when I open the app and have to wait like 30 seconds for all my new emails to load.......... I wish they were all loaded by the time I went to the app.
    more
  • Feb 2, 2021

    By Fran Wyatt
    AOL has far too many problems with LOCKING mems out because passwords suddenly won't work. Passwords we've had Forever and have worked fine!! Now must change, sometimes a verification code is required by AOL. But that is sent by email. REALLY?If we CAN'T GET INTO our AOL accounts, how are we supposed to read the email with the verification code?? Also on most recent issue like this, AOL INSISTED we provide an alternative email. Don't have one or want one. Now what?? Too Frustrating & Annoying.
    more
  • Feb 8, 2021

    By Amanda Caldwell
    Worst email app I've ever used. So many ads and it's so slow and jumpy. I've had my aol account since I was a kid and it's always been fine, if a little embarrassing, and I just sync it up on my phone's native email app. This is my first time using the app and wow do I see why people make fun of aol. I have to find a generic mail app because I CANNOT stand using this.
    more
  • Cuts off first letter of address and won’t send Oct 22, 2020

    By IrishBuffalo
    I read that this problem has been commented on a year ago and it’s still a problem. I have the newest edition of this app. AOL was working well with no problem when used in my mail app on my Apple products, but now I’ve been advised you won’t support my doing this anymore. I’m very disappointed and will begin the process of changing over to another mail service at great inconvenience after many years using AOL. I received a response from your team which seems to be your standard response to many of your dissatisfied customers. I did as directed and the first letter still gets cut off an email address resulting in it not being sent. As I read other criticisms, this isn’t a new issue. Why can’t you fix the problem? I’m surprised your advertisers are continuing to use your company. They must not be reading the reviews. Too bad you no longer allow us to use the Apple all-inclusive email program. AOL worked well in there. I’ve been notifying those on my address list to use my gmail address instead of this one. Read the complaints and fix the problems! Deleting, rebooting and reinstalling doesn’t work. And to suggest going off WiFi and on to a data plan is asinine. The problem is not with your consumers, it’s with your faulty product. Hire someone who knows how to fix it.
    more
  • Feb 7, 2021

    By family wielenga
    App constantly snags and will not let you delete emails. my original post was from about a year ago. I contacted customer service via email and I got no response. Almost on a daily basis I get a message that says that the server is temporarily snagged and it will not let me delete any emails. I usually have to restart the app three or four times before it finally works. This problem occurs across the spectrum of different Android and Apple phones.
    more
  • Typical Failure of Something that worked for the user Oct 10, 2020

    By BillyW1952
    When something works as well as AOL mail has for decades, it seems inevitable that it has to get changed, in this day and age, to make sure that if you are elderly, it won’t work easy any longer, and becomes virtually impossible to get it to work correctly with other programs. I did use it on my windows computer and my iPad. Now I am told that it won’t work any longer after Oct 20. Supposed instructions are given to make it continue operating with your present system, however, when u read the instructions it tells me that my older “windows live mail” will no longer work with the new system. So nothing on my older windows system computer will read AOL mail. They tell me that I can install an IOS app on my iPad and use that and I did try, however, while it works on its own, with plenty of junk commercials attached, I can no longer send attachments or articles from other programs, through AOL mail. Very few choices in using email, and I am too old and tired to try and learn any new system. Looks like I will have to rely on my one other email account and change the send to address from AOL to it. Good luck if you wish to use the “new” AOL email.
    more
  • Feb 25, 2021

    By Nick Bennett
    I don't like this app and I hate the fact the AOL are making it so it's the only so I can use. I really don't like having my read and unread in different places I have to flick back and forth between the screens, frustrating. Also it regularly pauses add it updates itself so a quick check often doesn't show all of my email. I am rapidly approaching the point of closing my AOL account the only reason I haven't so far is that I've had this email address since the middle 90's
    more

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