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Amtrak

Amtrak

Amtrak

Managing your travel should be easy. With the Amtrak app, it is.

4.2 Ratings 72K+ Reviews 1M+ Downloads

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Ratings & Reviews

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  • Jun 3, 2021

    By Dorothy Childers
    I Traveled about 3 times on the last year,I found Amtrak to be VERY comfortable, I love their large seats and they are spaced apart perfectly, your not rubbing elbows with the PASSENGER Reclining seats😊🥰 then you have a choice of private sleeping car that locks, they are very nice as to let you know when your stop is coming up, I would never travel any other way 💯👮‍♀️Love you Amtrak...
  • Allow for Landscape User interface on a iPad or other tablets! Jun 1, 2021

    By Herbalisious
    Please, its a pretty simple bit of coding to allow your App to adjust to the orientation of an iPad! Many of us use it with the keyboard and having to physically rotate the iPad and keyboard to accommodate the App is a distraction from the user experience! How about allowing me to order my meal when I make a reservation. This will increase my passenger experience and will make your onboard food logistical experience better! If you have a need to talk with another operator that does this, talk with the Swedish railway company! Also, how about getting to the point where a passenger can book a particular seat from those available? That passenger experience would also give Amtrak better boarding times, as passengers would be able to stand on the platform in the position where their reservation (car and seat) would stop.
  • May 23, 2021

    By Owen
    I just tried using the app to update credit card info, but it would let me neither update nor add a new card with the updated info. I had to go to the Amtrak website on a laptop computer, in order to update credit card info.
  • May 25, 2021

    By J C
    I love the app. It's very quick & easy to use. Saves you from having to wait in line to buy tickets (especially if you're running late) & I love that the app keeps you updated on your scheduled train.
  • May 24, 2021

    By Jocelyn Eke
    The prices are really cheap. I had some trouble navigating their website. Plus I paid $5 extra to get a refundable ticket. Then I read Amtrak is waiving all change fees until Sept. 2021.
  • Amtrack and track allocation Feb 28, 2020

    By MamByak
    I board train from San Jose to Hayward. San Jose station has so many tracks I think 10. I have two issues 1. information about track allocation is done last minute causing panic for part minutes travelers. For example for 4:17 train track allocation happens at 4pm 2. There is one single 15 “ monitor in one place inside the station which says which track the train is allotted. Please learn from Caltrain so many boards, lcd screens per track information is up to date. I missed a train because the track was changed last minute. Please forward to the right folks. I love this train cleanliness, train timings, locations but... but information desolation is poor.
  • Had to call for help Jan 28, 2020

    By Genora
    This is strictly for the app, Superliner and Viewliner bedroom differences. I signed up with my full name online and then went into the app and the format of my name was wrong. Tried to change the format but I got a message that I had to call to do that. When I called, Amtrak was closed! Called the next day and the CS agent was gracious enough to help me work it out. The difference between the to rooms is primarily dimensions, however no WiFi on the cross country train (which is what we want to do) and you can’t lock your bedroom if you leave your room (kind of a deal breaker for us in this day and time). You can lock the door when you’re in your room thank God!
  • May 31, 2021

    By James Newman
    Pretty good, would be nice if they made more cancellation features available through the app instead of by phone.
  • Apple Pay, please! Jan 16, 2020

    By Brobdignagian
    The Amtrak app is clunky, and sometimes doesn’t work, but it usually gets the job done. Booking would be faster, more convenient, and offer better card security if Apple Pay were built in to this app. Usability wise, I find I sometimes miss the opportunity to choose one way or round trip, and end up buying one way rather than exiting and starting over. If the round trip option were more visibly obvious at the beginning, that would help. If there were an option to add a return trip at the end of booking a one-way, that would help.
  • Amtrak Jan 29, 2021

    By YehLaTa
    I’ve been riding trains around the North East for over 20 years, often skipping Amtrak service because of the price. Sometimes it’s cheaper to fly than to take the train. During COVID-19 the service continued with gapped sitting, touchless transaction payments in the food cart often no real healthy food options and a more limited number of eats. The app has been easy to use and you can even modify the reservation yourself in an easy to understand user interface within the app. The company should make stronger efforts of cleaning between routes. Still work to be done.
  • Jun 3, 2021

    By Dorothy Childers
    I Traveled about 3 times on the last year,I found Amtrak to be VERY comfortable, I love their large seats and they are spaced apart perfectly, your not rubbing elbows with the PASSENGER Reclining seats😊🥰 then you have a choice of private sleeping car that locks, they are very nice as to let you know when your stop is coming up, I would never travel any other way 💯👮‍♀️Love you Amtrak...
  • Allow for Landscape User interface on a iPad or other tablets! Jun 1, 2021

    By Herbalisious
    Please, its a pretty simple bit of coding to allow your App to adjust to the orientation of an iPad! Many of us use it with the keyboard and having to physically rotate the iPad and keyboard to accommodate the App is a distraction from the user experience! How about allowing me to order my meal when I make a reservation. This will increase my passenger experience and will make your onboard food logistical experience better! If you have a need to talk with another operator that does this, talk with the Swedish railway company! Also, how about getting to the point where a passenger can book a particular seat from those available? That passenger experience would also give Amtrak better boarding times, as passengers would be able to stand on the platform in the position where their reservation (car and seat) would stop.
  • May 23, 2021

    By Owen
    I just tried using the app to update credit card info, but it would let me neither update nor add a new card with the updated info. I had to go to the Amtrak website on a laptop computer, in order to update credit card info.
  • May 25, 2021

    By J C
    I love the app. It's very quick & easy to use. Saves you from having to wait in line to buy tickets (especially if you're running late) & I love that the app keeps you updated on your scheduled train.
  • May 24, 2021

    By Jocelyn Eke
    The prices are really cheap. I had some trouble navigating their website. Plus I paid $5 extra to get a refundable ticket. Then I read Amtrak is waiving all change fees until Sept. 2021.
  • Amtrack and track allocation Feb 28, 2020

    By MamByak
    I board train from San Jose to Hayward. San Jose station has so many tracks I think 10. I have two issues 1. information about track allocation is done last minute causing panic for part minutes travelers. For example for 4:17 train track allocation happens at 4pm 2. There is one single 15 “ monitor in one place inside the station which says which track the train is allotted. Please learn from Caltrain so many boards, lcd screens per track information is up to date. I missed a train because the track was changed last minute. Please forward to the right folks. I love this train cleanliness, train timings, locations but... but information desolation is poor.
  • Had to call for help Jan 28, 2020

    By Genora
    This is strictly for the app, Superliner and Viewliner bedroom differences. I signed up with my full name online and then went into the app and the format of my name was wrong. Tried to change the format but I got a message that I had to call to do that. When I called, Amtrak was closed! Called the next day and the CS agent was gracious enough to help me work it out. The difference between the to rooms is primarily dimensions, however no WiFi on the cross country train (which is what we want to do) and you can’t lock your bedroom if you leave your room (kind of a deal breaker for us in this day and time). You can lock the door when you’re in your room thank God!
  • May 31, 2021

    By James Newman
    Pretty good, would be nice if they made more cancellation features available through the app instead of by phone.
  • Apple Pay, please! Jan 16, 2020

    By Brobdignagian
    The Amtrak app is clunky, and sometimes doesn’t work, but it usually gets the job done. Booking would be faster, more convenient, and offer better card security if Apple Pay were built in to this app. Usability wise, I find I sometimes miss the opportunity to choose one way or round trip, and end up buying one way rather than exiting and starting over. If the round trip option were more visibly obvious at the beginning, that would help. If there were an option to add a return trip at the end of booking a one-way, that would help.
  • Amtrak Jan 29, 2021

    By YehLaTa
    I’ve been riding trains around the North East for over 20 years, often skipping Amtrak service because of the price. Sometimes it’s cheaper to fly than to take the train. During COVID-19 the service continued with gapped sitting, touchless transaction payments in the food cart often no real healthy food options and a more limited number of eats. The app has been easy to use and you can even modify the reservation yourself in an easy to understand user interface within the app. The company should make stronger efforts of cleaning between routes. Still work to be done.
  • Horrible Experience! Sep 26, 2020

    By blazersgurl2017
    First off the train is not practicing social distancing rules there are multiple riders who are placed directly next to others who are not boarding together, there is a notice on the Amtrak website that there will be one passenger to each row, that also is not accurate or being unforced. Also there is mold in the last cart that sits 12 people. I am sending an email with pictures of that issue as well. And it’s not just a few spots of mold I mean the whole upper fixtures where each personal seats lights are have mold on them. I have videos of that as well. When notifying an employee on board they said “oh yeah that could be black mold” but they still decided to sit my 3 year old son directly underneath it! I asked many times if I could move and they stated “due to social distancing I could not, which was not an issue last month when I rode Amtrak trains. I was allowed to move seats due to my own personal safety concerns.
  • May 26, 2021

    By Monty Wolf
    This app is next to useless! The app from five or six years ago was far more useful and had far more tools available especially train routes. You could see the entire route before now you only see whatever stations you bring up and you can only look at two stations at a time
  • This App Needs to Be Fixed! Oct 5, 2020

    By Btjigga
    Amtrak is now requiring customers (including those who purchase monthly passes) to “confirm” each trip in advance - or risk being denied service. The problem with the app is it only allows customers to confirm trips from two stations. So if you have a monthly pass from Philadelphia to Downingtown, Pa (and therefore are entitled to travel anywhere in between, eg, Ardmore, Paoli, Exton) the app doesn’t let you choose those destinations for confirming a trip. You run the risk of being kicked off the train because the app won’t let you confirm a trip to one of those inlying stations! You might say, “just confirm the trip from Phila to Downingtown and get off where you want”. Well, if the train doesn’t stop in Downingtown (not all do), you can’t! In sum, the app currently is defective. It needs to be fixed so that stations/ destinations can be toggled when confirming trips.
  • Inconsistent Oct 6, 2019

    By Riehutch
    We travel on Amtrak twice a week and find the app to be inconsistent. It often freezes, errors out or you get an app update when you’re ready to check out. It doesn’t store payment information so it needs to be entered every time. Another feature is during the course of buying the ticket the price can change- requiring your to start the transaction all over and pay upward of $30-50 more for the train you were buying. You can’t use your rewards in the app or any discount coupons or credits. If you get an electronic ticket when they scan your ticket on the train they’re going to tell you to change your brightness settings on your phone which automatically adapt to the ambient light in the room. All in all, easier to buy a ticket at the station and print it out.
  • Worst App on my Phone Apr 5, 2021

    By Tommyboy2884
    This app can barely display your ticket, and most of the time I have to find my reservation number in order to do that. I get a system error any time I try to make a change, and there is no connection to your Amtrak Rewards. It makes no sense. I take Amtrak all the time because the service itself is good in the NE corridor, but you might as well just print your ticket rather than rely on this app. I realize this is a bad review, but for some constructive criticism, please connect this app with people’s rewards accounts. I would be happy if I could just simply apply an upgrade coupon without having to call Amtrak. Btw the Amtrak phone customer service is actually very good, but frustrating that the app can’t do basic things like show your ticket or connect to your rewards coupons.
  • May 28, 2021

    By Jonathan L
    Wish there was more up-to-date notifications when it comes to train delays. For example, there was a three hour delay on my train, and I was not notified via the app. I had to arrive at the train station to find out.
  • May 27, 2021

    By Joao Mota Pinto
    This app needs improvements.. When you book a round trip, after the first leg,, you cannot see the return ticket on your screen. It only shows as a past trip.
  • Doesn’t work. At all. Mar 4, 2021

    By azmdmo
    I was looking at Amtrak online and then thought I’d try the app to see if prices matched. This was 5 minutes after I looked online at trains that said 15% booked. When I searched in the app for the same trip, every date variation between the same destinations I had searched online produced the same pop-up that said “one or more of your segments is unavailable for the day/time”. It didn’t say which or give any options for alternative dates. You just had to keep pulling the travel slot machine wheel and hope something came up as available. Also, no search options for flexible dates. Online told me if something was unavailable and what dates were alternatives. App is complete waste of time. If you’re in mobile, just browser it.
  • May 24, 2021

    By George Richards
    What a piece of junk! Plug in a timeframe for your trip, set the start and destination, and the wheel just spends. You would think they would want passengers on their trains, but I guess not!
  • Jun 10, 2021

    By ABO 760
    Horrible app.keeps jumping from 1 page to others, doesn't say which part of the b oozing you are doing wrong,.etc the website on a pc is the same.

No reviews available

No reviews available

  • Jun 3, 2021

    By Dorothy Childers
    I Traveled about 3 times on the last year,I found Amtrak to be VERY comfortable, I love their large seats and they are spaced apart perfectly, your not rubbing elbows with the PASSENGER Reclining seats😊🥰 then you have a choice of private sleeping car that locks, they are very nice as to let you know when your stop is coming up, I would never travel any other way 💯👮‍♀️Love you Amtrak...
  • May 25, 2021

    By J C
    I love the app. It's very quick & easy to use. Saves you from having to wait in line to buy tickets (especially if you're running late) & I love that the app keeps you updated on your scheduled train.
  • May 31, 2021

    By James Newman
    Pretty good, would be nice if they made more cancellation features available through the app instead of by phone.
  • May 14, 2021

    By stephanie marinoff
    It's been a pleasure booking with this app. After booking I've not marked needing assistance customer service has changed it without a problem and I fixed it on how I entered my bookings so I don't have to worry about getting from the terminal to train and the people who work at the train stations and on train have been so nice an helpful in my travels so Thank You!!!
  • A Revival May 9, 2021

    By Rider Vouz
    As a kid we would try to get a position at the front of the line of traffic to watch the SP Daylight scream through Northridge at around 90mph. San Francisco was only a few very pleasant hours away. The rounded-end lounge car at the end of the train always held some interesting faces, which would disappear at a dizzying rate. These are different days, but still good ones. Trains are still fun to ride. The website just keeps getting better and better. With better yet still to come.
  • Great app—Easy to use Mar 13, 2020

    By Virginia409426837932asdf
    I have used this app in 2020 on both the iPhone 10 & iPhone 11. Good loading speeds, easy to use, easy to book, easy to find status of trains... I needed to change train time one time, and that was straightforward on app. It would be such a pain to print tickets everytime, and to have to find out train status by calling, so I appreciate good quality app. Makes traveling by train easy and smooth sailing.
  • May 31, 2021

    By Jonathan Johnson
    I use this app very often and it has to be by far the easiest way to purchase a ticket that I have ever seen 😅
  • May 12, 2021

    By John Kincannon
    I've been trying unsuccessfully just to download the upgrade for about 30 minutes now. It seems I can't buy a ticket online until I do so, which is quite an inconvenience. If I have to buy a ticket at the station, I lose the discount for buying early. Ok, the problem I had with downloading was not the fault of the app. Very pleased with the upgrade.
  • May 24, 2021

    By Jocelyn Eke
    The prices are really cheap. I had some trouble navigating their website. Plus I paid $5 extra to get a refundable ticket. Then I read Amtrak is waiving all change fees until Sept. 2021.
  • Apple Pay, please! Jan 16, 2020

    By Brobdignagian
    The Amtrak app is clunky, and sometimes doesn’t work, but it usually gets the job done. Booking would be faster, more convenient, and offer better card security if Apple Pay were built in to this app. Usability wise, I find I sometimes miss the opportunity to choose one way or round trip, and end up buying one way rather than exiting and starting over. If the round trip option were more visibly obvious at the beginning, that would help. If there were an option to add a return trip at the end of booking a one-way, that would help.
  • Amtrak Jan 29, 2021

    By YehLaTa
    I’ve been riding trains around the North East for over 20 years, often skipping Amtrak service because of the price. Sometimes it’s cheaper to fly than to take the train. During COVID-19 the service continued with gapped sitting, touchless transaction payments in the food cart often no real healthy food options and a more limited number of eats. The app has been easy to use and you can even modify the reservation yourself in an easy to understand user interface within the app. The company should make stronger efforts of cleaning between routes. Still work to be done.
  • App is Ok! Sep 15, 2020

    By idontwanttoaddaname
    App is ok, It constantly logs me out so I have to log in. Ease of use is definitely better but the app is still slow at times and logs you out randomly which is annoying because then you have to exit everything and start all over to log back in. I’m happy you fixed adding the dog section which wasn’t there before for some reason...? The points would be better too if you added somehow the Amtrak guest rewards option to pay, shop, etc.
  • Allow for Landscape User interface on a iPad or other tablets! Jun 1, 2021

    By Herbalisious
    Please, its a pretty simple bit of coding to allow your App to adjust to the orientation of an iPad! Many of us use it with the keyboard and having to physically rotate the iPad and keyboard to accommodate the App is a distraction from the user experience! How about allowing me to order my meal when I make a reservation. This will increase my passenger experience and will make your onboard food logistical experience better! If you have a need to talk with another operator that does this, talk with the Swedish railway company! Also, how about getting to the point where a passenger can book a particular seat from those available? That passenger experience would also give Amtrak better boarding times, as passengers would be able to stand on the platform in the position where their reservation (car and seat) would stop.
  • May 23, 2021

    By Owen
    I just tried using the app to update credit card info, but it would let me neither update nor add a new card with the updated info. I had to go to the Amtrak website on a laptop computer, in order to update credit card info.
  • Amtrack and track allocation Feb 28, 2020

    By MamByak
    I board train from San Jose to Hayward. San Jose station has so many tracks I think 10. I have two issues 1. information about track allocation is done last minute causing panic for part minutes travelers. For example for 4:17 train track allocation happens at 4pm 2. There is one single 15 “ monitor in one place inside the station which says which track the train is allotted. Please learn from Caltrain so many boards, lcd screens per track information is up to date. I missed a train because the track was changed last minute. Please forward to the right folks. I love this train cleanliness, train timings, locations but... but information desolation is poor.
  • Had to call for help Jan 28, 2020

    By Genora
    This is strictly for the app, Superliner and Viewliner bedroom differences. I signed up with my full name online and then went into the app and the format of my name was wrong. Tried to change the format but I got a message that I had to call to do that. When I called, Amtrak was closed! Called the next day and the CS agent was gracious enough to help me work it out. The difference between the to rooms is primarily dimensions, however no WiFi on the cross country train (which is what we want to do) and you can’t lock your bedroom if you leave your room (kind of a deal breaker for us in this day and time). You can lock the door when you’re in your room thank God!
  • May 28, 2021

    By Ben Ferris
    Functional, but pressing the back button always quits the app rather than going back to the previous screen
  • Active duty military with children May 14, 2021

    By eldubyafromtheville
    Your options on traveling with children are unclear and confusing. I have 3 children (under 12) and a spouse and was told to book 3 adults - Active Military and 2 Children Military? Also, do i have more flexibility than the average passenger to cancel/change based on alteration of my orders? Is there an acceptable limit to my carryon in either coach or business class? You could delineate that more effectively. Your app is not very user friendly. Fortunately your customer service was adequate when called and they treated me like a human being. Fix your app
  • May 14, 2021

    By rachel martin
    Needs improvements, gives almost no travel information, track number would be helpful. Also needs to be able to use back button to go to previous screen instead of completely closing the app. Doesn't stay logged into account statically either.
  • May 28, 2021

    By Jonathan L
    Wish there was more up-to-date notifications when it comes to train delays. For example, there was a three hour delay on my train, and I was not notified via the app. I had to arrive at the train station to find out.
  • May 27, 2021

    By Joao Mota Pinto
    This app needs improvements.. When you book a round trip, after the first leg,, you cannot see the return ticket on your screen. It only shows as a past trip.
  • Frustrating Mar 8, 2020

    By Vent Noir
    It seems every time the Amtrak site is updated, it is actually a beta version. The buttons glitch all the time....you need to select “buy”and “done” seven or eight times before it finally takes. There is no indication of something missing or incorrect that keeps selections from being accepted. The actual layout of the site is poor also....very small side call out buttons for additional info. The old site layout worked fine, all the info and choices were available by scrolling down, selections were accepted first time.(Of course it took months before that version worked correctly, as well)
  • Buggy/undercooked Sep 7, 2019

    By Caerbannog44
    *Usually* shows my purchased ticket, and if you know the time and train number you can look up train status. That's about it. Station schedule button doesn't work, some other essential buttons such as "done" don't work, text is placed on top of battery indicator on iPhone X, scrolling doesn't work in some screens, and app navigation is confusing at best. App shows barcode for purchased tickets if you manually enter the confirmation number the first time, which is useful, but doesn't use the ticket info to show you anything about your train status and frequently shows incorrect number of rides remaining
  • Horrible Experience! Sep 26, 2020

    By blazersgurl2017
    First off the train is not practicing social distancing rules there are multiple riders who are placed directly next to others who are not boarding together, there is a notice on the Amtrak website that there will be one passenger to each row, that also is not accurate or being unforced. Also there is mold in the last cart that sits 12 people. I am sending an email with pictures of that issue as well. And it’s not just a few spots of mold I mean the whole upper fixtures where each personal seats lights are have mold on them. I have videos of that as well. When notifying an employee on board they said “oh yeah that could be black mold” but they still decided to sit my 3 year old son directly underneath it! I asked many times if I could move and they stated “due to social distancing I could not, which was not an issue last month when I rode Amtrak trains. I was allowed to move seats due to my own personal safety concerns.
  • May 26, 2021

    By Monty Wolf
    This app is next to useless! The app from five or six years ago was far more useful and had far more tools available especially train routes. You could see the entire route before now you only see whatever stations you bring up and you can only look at two stations at a time
  • This App Needs to Be Fixed! Oct 5, 2020

    By Btjigga
    Amtrak is now requiring customers (including those who purchase monthly passes) to “confirm” each trip in advance - or risk being denied service. The problem with the app is it only allows customers to confirm trips from two stations. So if you have a monthly pass from Philadelphia to Downingtown, Pa (and therefore are entitled to travel anywhere in between, eg, Ardmore, Paoli, Exton) the app doesn’t let you choose those destinations for confirming a trip. You run the risk of being kicked off the train because the app won’t let you confirm a trip to one of those inlying stations! You might say, “just confirm the trip from Phila to Downingtown and get off where you want”. Well, if the train doesn’t stop in Downingtown (not all do), you can’t! In sum, the app currently is defective. It needs to be fixed so that stations/ destinations can be toggled when confirming trips.
  • Inconsistent Oct 6, 2019

    By Riehutch
    We travel on Amtrak twice a week and find the app to be inconsistent. It often freezes, errors out or you get an app update when you’re ready to check out. It doesn’t store payment information so it needs to be entered every time. Another feature is during the course of buying the ticket the price can change- requiring your to start the transaction all over and pay upward of $30-50 more for the train you were buying. You can’t use your rewards in the app or any discount coupons or credits. If you get an electronic ticket when they scan your ticket on the train they’re going to tell you to change your brightness settings on your phone which automatically adapt to the ambient light in the room. All in all, easier to buy a ticket at the station and print it out.
  • Worst App on my Phone Apr 5, 2021

    By Tommyboy2884
    This app can barely display your ticket, and most of the time I have to find my reservation number in order to do that. I get a system error any time I try to make a change, and there is no connection to your Amtrak Rewards. It makes no sense. I take Amtrak all the time because the service itself is good in the NE corridor, but you might as well just print your ticket rather than rely on this app. I realize this is a bad review, but for some constructive criticism, please connect this app with people’s rewards accounts. I would be happy if I could just simply apply an upgrade coupon without having to call Amtrak. Btw the Amtrak phone customer service is actually very good, but frustrating that the app can’t do basic things like show your ticket or connect to your rewards coupons.
  • Doesn’t work. At all. Mar 4, 2021

    By azmdmo
    I was looking at Amtrak online and then thought I’d try the app to see if prices matched. This was 5 minutes after I looked online at trains that said 15% booked. When I searched in the app for the same trip, every date variation between the same destinations I had searched online produced the same pop-up that said “one or more of your segments is unavailable for the day/time”. It didn’t say which or give any options for alternative dates. You just had to keep pulling the travel slot machine wheel and hope something came up as available. Also, no search options for flexible dates. Online told me if something was unavailable and what dates were alternatives. App is complete waste of time. If you’re in mobile, just browser it.
  • May 24, 2021

    By George Richards
    What a piece of junk! Plug in a timeframe for your trip, set the start and destination, and the wheel just spends. You would think they would want passengers on their trains, but I guess not!
  • Jun 10, 2021

    By ABO 760
    Horrible app.keeps jumping from 1 page to others, doesn't say which part of the b oozing you are doing wrong,.etc the website on a pc is the same.
  • May 27, 2021

    By Zoya Spencer
    EVERY time I try to get a schedual I get an error saying something is wrong with our system try again.
  • Not good for me Aug 23, 2020

    By Paulie V2012
    I love to ride the train, but this app does have problems making it useless for me. 1) Not technically a bug, but time to come into the 21st century. I use apps on my iPad Pro with an attached keyboard making typing more efficient. This app was designed for an iPhone and will only stay in portrait mode - in other words, it will only show up on my iPad on it’s side. This would be an easy programming fix and anyone who regularly uses tech would get this fixed. I type at over 65 pm on a QWERTY keyboard. I’m not about to do typing with my thumbs like a teenager on a dating app. 2) I get to the first screen and try to change the passengers from the default of 1 adult to 2 seniors. I change it, but when I go back to the screen it still says 1 adult. I did this about 5-6 times. Note, I’m an expert level computer/iPad user and couldn’t find any way to overcome this. 3) Probably having to do with the same thing, I couldn’t figure out the price for a room with 2 seniors. Etc, etc, etc.... I use many apps daily, but for Amtrak, I’ll pick up the phone like I did 40 years ago.

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