Facebook_pixel
Amex Business

Amex Business

American Express

Simplify how you manage your business expenses.

4.1 Ratings 3K+ Reviews 100K+ Downloads

Ratings & Reviews

Write a Review
  • Please fix Face I.D issue, make faster and bring back easy expense notes Jul 25, 2020

    By nelreviews
    1) Great app for uploading receipts but after a Face I.D login, if one goes out of the app and the app timesout when you go back into the app it makes you log back in with a password and doesn’t bring up the Face I.D login option for a quick login. No one that has Face I.D wants to have to type in their actual login info and so please fix this issue so that Face I.D works no matter when you open the app. 2) Make app faster similar to the “Shazam” app. It just takes too long for the app to open and to upload receipts 3)When uploading a receipt, to add expense notes it is now a multiple step process when on the old way it was set up that when you took a picture you could easily type in the notes below it and attach them. Now when you take the picture and attach it you have to go back in and and add expense notes. It creates unnecessary extra steps. Please simplify it back to the way that it was before or better.
  • Needs Improvement Jun 19, 2019

    By Maggie De Naomi
    This app works for the most part, but people having been long complaining in the reviews about the 15 transaction limit. It would be nice for the developers to listen to the feedback and increase it. Last month I turned in 3 reports. It’s a pain. I used to use Concur for Expense Reports at my previous company and loved it! My current company does not have Concur, so I have been encouraging the use of Spend Manager, however, it does need other fixes. When a new report is created, it should save the date range I last used for the report, or at least start from the date of the first transaction not submitted in the previous report. That way when I click on the current months report, it has all the transactions I had already selected previously.
  • Missing important feature Jan 12, 2018

    By 85ASt85
    The app would be a great way to manage receipts, but there is one missing feature. In order to snap a picture of a receipt in the app the transaction you are trying to post the receipt to has to be already posted. Which takes time. There is no way for example to go to gas station, pump gas, snap a picture of a receipt and be able to match it later with a transaction once it posts on your account. You have to either save the receipt or take a picture with your camera to upload later. That makes it cumbersome and it’s easy to lose the receipt or or forget to upload... hope the developers can add that feature one day, it would improve the functionality a lot!
  • Apr 22, 2021

    By Barry Krupowicz
    reported an issue with loading pictures. tech support fixed. great service
  • Great app , my 4 year old loves doing expenses. Dec 9, 2019

    By Jeepstyles
    I can’t tell you how great it is knowing this app is appropriate for my 4 year old. Way too often he wants to spend time and money on toys and movies but now he can expense and track those purchases instead. The thrill of categorizing his Batman juice as entertainment or food is always exciting. I’m deducting a point because the app lacks the ability for mileage reimbursement. He never wants to go anywhere on his own because he says it’s too difficult to factor in the wear and tear on his big wheel.
  • Doesn't keep receipts while transaction is pending May 24, 2018

    By PrincessPelma
    I love the app everything is great especially when I want to look up a certain transaction it makes it very easy .. however when you take a picture of a receipt that has a pending transaction it erases after the transaction has officially posted. So I learned after a couple times to save those receipts until the transaction has posted.. which is not convenient for me.
  • Response to prior review Jun 6, 2018

    By American Express User
    If you go into your pending transactions you should see your transaction immediately and will then be able to tag your receipt on the spot. If you go to a gas station it may show up as a pending $1 charge (which will update to full amount once posted) but as long as it shows the same date and name of gas station you can pretty much assume that is the transaction you need to tag.
  • Apr 23, 2021

    By jorge valadez
    Great service and value 👏
  • Easy to use May 20, 2019

    By UVcruvi
    I just started to use the Spend Manager app for my work expense reports. I need to save receipts when I travel and I often lose some receipts especially if I travel for a few days. This app save you the hassle. Take a photo of the receipt and tag it to corresponding expense line directly in the app. Then you can print out a detailed exp report when back in the office. Very intuitive and easy to use!
  • Feb 9, 2021

    By Austin Spencer
    User friendly. Processes payments quickly.
  • Please fix Face I.D issue, make faster and bring back easy expense notes Jul 25, 2020

    By nelreviews
    1) Great app for uploading receipts but after a Face I.D login, if one goes out of the app and the app timesout when you go back into the app it makes you log back in with a password and doesn’t bring up the Face I.D login option for a quick login. No one that has Face I.D wants to have to type in their actual login info and so please fix this issue so that Face I.D works no matter when you open the app. 2) Make app faster similar to the “Shazam” app. It just takes too long for the app to open and to upload receipts 3)When uploading a receipt, to add expense notes it is now a multiple step process when on the old way it was set up that when you took a picture you could easily type in the notes below it and attach them. Now when you take the picture and attach it you have to go back in and and add expense notes. It creates unnecessary extra steps. Please simplify it back to the way that it was before or better.
  • Needs Improvement Jun 19, 2019

    By Maggie De Naomi
    This app works for the most part, but people having been long complaining in the reviews about the 15 transaction limit. It would be nice for the developers to listen to the feedback and increase it. Last month I turned in 3 reports. It’s a pain. I used to use Concur for Expense Reports at my previous company and loved it! My current company does not have Concur, so I have been encouraging the use of Spend Manager, however, it does need other fixes. When a new report is created, it should save the date range I last used for the report, or at least start from the date of the first transaction not submitted in the previous report. That way when I click on the current months report, it has all the transactions I had already selected previously.
  • Missing important feature Jan 12, 2018

    By 85ASt85
    The app would be a great way to manage receipts, but there is one missing feature. In order to snap a picture of a receipt in the app the transaction you are trying to post the receipt to has to be already posted. Which takes time. There is no way for example to go to gas station, pump gas, snap a picture of a receipt and be able to match it later with a transaction once it posts on your account. You have to either save the receipt or take a picture with your camera to upload later. That makes it cumbersome and it’s easy to lose the receipt or or forget to upload... hope the developers can add that feature one day, it would improve the functionality a lot!
  • Apr 22, 2021

    By Barry Krupowicz
    reported an issue with loading pictures. tech support fixed. great service
  • Great app , my 4 year old loves doing expenses. Dec 9, 2019

    By Jeepstyles
    I can’t tell you how great it is knowing this app is appropriate for my 4 year old. Way too often he wants to spend time and money on toys and movies but now he can expense and track those purchases instead. The thrill of categorizing his Batman juice as entertainment or food is always exciting. I’m deducting a point because the app lacks the ability for mileage reimbursement. He never wants to go anywhere on his own because he says it’s too difficult to factor in the wear and tear on his big wheel.
  • Doesn't keep receipts while transaction is pending May 24, 2018

    By PrincessPelma
    I love the app everything is great especially when I want to look up a certain transaction it makes it very easy .. however when you take a picture of a receipt that has a pending transaction it erases after the transaction has officially posted. So I learned after a couple times to save those receipts until the transaction has posted.. which is not convenient for me.
  • Response to prior review Jun 6, 2018

    By American Express User
    If you go into your pending transactions you should see your transaction immediately and will then be able to tag your receipt on the spot. If you go to a gas station it may show up as a pending $1 charge (which will update to full amount once posted) but as long as it shows the same date and name of gas station you can pretty much assume that is the transaction you need to tag.
  • Apr 23, 2021

    By jorge valadez
    Great service and value 👏
  • Easy to use May 20, 2019

    By UVcruvi
    I just started to use the Spend Manager app for my work expense reports. I need to save receipts when I travel and I often lose some receipts especially if I travel for a few days. This app save you the hassle. Take a photo of the receipt and tag it to corresponding expense line directly in the app. Then you can print out a detailed exp report when back in the office. Very intuitive and easy to use!
  • Feb 9, 2021

    By Austin Spencer
    User friendly. Processes payments quickly.
  • Feb 28, 2021

    By Dana Storer
    Oh! How many times this app has lost the data I have already uploaded! Absolutely vexing! If my work gave me another way to upload my Amex expenses I would PAY to use it. This app is not supported very well AT ALL! In fact, I get angry just thinking about it.
  • Apr 3, 2021

    By Phil Weatherly
    When trying to add a receipt from a picture I've already taken, it says "please install a gallery app". Doesn't recognize google photos as a gallery app, so I can't add receipts anymore
  • Feb 28, 2021

    By Jim Her
    It's not letting me request a password reset. Freakin dumb.. I need it for work but this don't work. I don't think this thing works on my s20 ultra 5g. It keeps telling me to try again later due to error.
  • App will delete your receipts Jul 17, 2019

    By doggie doc 3
    I am extremely disappointed by my American Express platinum business experience. I opened my account at the end of June primarily for the spend tracker receipt uploading capability for my employees. It worked great for a week then the app began deleting receipts. I called 2 times about the issue and received lip service that the technical support rep would personally follow up in 24-48 hours. This didn’t happen in either case. Called a third time and was told that because of quickbooks ( I don’t even use quickbooks btw, I use xero) that they realized maintenance would be needed and they are working on a patch. The issue won’t be resolved for 4-8 weeks. If you are shopping for a card that will easily manage employee receipts then keep looking!
  • May 6, 2021

    By Angela Verdin
    Pictures of receipts mysteriously disappear and have to be re-sent.
  • Apr 30, 2021

    By Kenneth Sorrell
    Annoying pop ups each time i match a reciept
  • Feb 21, 2021

    By Joshua Blades
    Worst banking app of them all! Always glitchy and never let's me in the app when I need to get in...I would never use this if my job didn't require it
  • Needs work!! Apr 2, 2019

    By md375
    1. The camera does not always work to take a picture of the receipt. 2. Limited to only one page for the attachments. 3. Can only include also 15 charge items per report with receipts. This often results in multiple reports for individuals. For these reasons we are looking to discontinue our card services. We have been with Amex for a long time and as our company changes many staff are mobile. This app does not give us the flexibility needed. There are also many limitations on the site as well. Reporting is huge and this site just lacks that.
  • Jan 26, 2021

    By Deiter Hofstetter
    No ability to send receipts via email that automatches the expense. No ability to automatch expense via photo like other expense tracking apps
  • A waste of time. Apr 4, 2019

    By Time guard
    Moved my whole company to capturing receipt. No sooner I did that the app stopped working. Eight out of ten times it gives you an error and tells you to try again. No matter how many times you try it doesn’t work. You’re forced to put aside the receipt and try hours or days later. Captured pending receipt are erased when the transaction is finalized. The only way you can capture restaurant receipt is to save them and wait until they are finalized. What’s worse that they’ve not resolved the issues despite several updates. Leaves you wondering if they really care.

No reviews available

No reviews available

  • Apr 22, 2021

    By Barry Krupowicz
    reported an issue with loading pictures. tech support fixed. great service
  • Response to prior review Jun 6, 2018

    By American Express User
    If you go into your pending transactions you should see your transaction immediately and will then be able to tag your receipt on the spot. If you go to a gas station it may show up as a pending $1 charge (which will update to full amount once posted) but as long as it shows the same date and name of gas station you can pretty much assume that is the transaction you need to tag.
  • Apr 23, 2021

    By jorge valadez
    Great service and value 👏
  • Feb 9, 2021

    By Austin Spencer
    User friendly. Processes payments quickly.
  • Absolutely Love the App Jan 10, 2018

    By Frugal Pastor
    This app helps me to snap a picture of a receipt and never loose any! It makes it possible for my secretary to file reports and have the receipts in hand even if I am out of the office or even the country. Very helpful and user friendly. Would recommend to anyone who has a business or works for a business where receipts must be accounted for.
  • Mar 25, 2021

    By Flora Iton
    easy to use and safe.
  • Feb 6, 2021

    By Gary Lucke
    excellent app. does all that it needs to do and does it with ease
  • Apr 29, 2021

    By Sub Sailer Owner Operator
    Amex Business Card is a proven winner for my small business.
  • Great app , my 4 year old loves doing expenses. Dec 9, 2019

    By Jeepstyles
    I can’t tell you how great it is knowing this app is appropriate for my 4 year old. Way too often he wants to spend time and money on toys and movies but now he can expense and track those purchases instead. The thrill of categorizing his Batman juice as entertainment or food is always exciting. I’m deducting a point because the app lacks the ability for mileage reimbursement. He never wants to go anywhere on his own because he says it’s too difficult to factor in the wear and tear on his big wheel.
  • Doesn't keep receipts while transaction is pending May 24, 2018

    By PrincessPelma
    I love the app everything is great especially when I want to look up a certain transaction it makes it very easy .. however when you take a picture of a receipt that has a pending transaction it erases after the transaction has officially posted. So I learned after a couple times to save those receipts until the transaction has posted.. which is not convenient for me.
  • Easy to use May 20, 2019

    By UVcruvi
    I just started to use the Spend Manager app for my work expense reports. I need to save receipts when I travel and I often lose some receipts especially if I travel for a few days. This app save you the hassle. Take a photo of the receipt and tag it to corresponding expense line directly in the app. Then you can print out a detailed exp report when back in the office. Very intuitive and easy to use!
  • Mar 7, 2021

    By Tuchito
    I just got approved $2000 CL. but i will give it a try.
  • Feb 26, 2021

    By Nelson J
    it has nice features but it's a bit slow and glitchy on my phone
  • Great App Mar 7, 2018

    By DesiignSTARR
    I read an earlier review that stated you couldn’t snap a picture in the app if the transaction wasn’t posted. This is not true, you can still take a picture and it will remain unmatched until the transaction posts. It’s a great app and I’m using it to train my entire company. I like it a lot. It would be great if you could attach the receipt though to the pending transaction.
  • Enhancement Request Nov 13, 2019

    By Disapointed from CT
    The application is good, however there are a few enhancements that would make it much better. a) Although sign-in with TouchID is enabled, it does not not store the password. It simply transfers you to the iPhone stored passwords. Full TouchID sign in would be ideal. b) Adding the ability to crop pictures of receipts. This is an inherent feature of competitive applications.
  • May 3, 2021

    By Ronald Monesmith
    Good and easy
  • Me, User Oct 29, 2019

    By Mr, User
    Not able to attach receipts as easily as I once was. Apparently this is not a known issue of concern for a immediate fix. This problem just started and according to them it’s “not a known issue” please report issues. Thanks I give this 4 stars when it works however one less start for every day since I can’t use it.
  • Please fix Face I.D issue, make faster and bring back easy expense notes Jul 25, 2020

    By nelreviews
    1) Great app for uploading receipts but after a Face I.D login, if one goes out of the app and the app timesout when you go back into the app it makes you log back in with a password and doesn’t bring up the Face I.D login option for a quick login. No one that has Face I.D wants to have to type in their actual login info and so please fix this issue so that Face I.D works no matter when you open the app. 2) Make app faster similar to the “Shazam” app. It just takes too long for the app to open and to upload receipts 3)When uploading a receipt, to add expense notes it is now a multiple step process when on the old way it was set up that when you took a picture you could easily type in the notes below it and attach them. Now when you take the picture and attach it you have to go back in and and add expense notes. It creates unnecessary extra steps. Please simplify it back to the way that it was before or better.
  • Needs Improvement Jun 19, 2019

    By Maggie De Naomi
    This app works for the most part, but people having been long complaining in the reviews about the 15 transaction limit. It would be nice for the developers to listen to the feedback and increase it. Last month I turned in 3 reports. It’s a pain. I used to use Concur for Expense Reports at my previous company and loved it! My current company does not have Concur, so I have been encouraging the use of Spend Manager, however, it does need other fixes. When a new report is created, it should save the date range I last used for the report, or at least start from the date of the first transaction not submitted in the previous report. That way when I click on the current months report, it has all the transactions I had already selected previously.
  • Missing important feature Jan 12, 2018

    By 85ASt85
    The app would be a great way to manage receipts, but there is one missing feature. In order to snap a picture of a receipt in the app the transaction you are trying to post the receipt to has to be already posted. Which takes time. There is no way for example to go to gas station, pump gas, snap a picture of a receipt and be able to match it later with a transaction once it posts on your account. You have to either save the receipt or take a picture with your camera to upload later. That makes it cumbersome and it’s easy to lose the receipt or or forget to upload... hope the developers can add that feature one day, it would improve the functionality a lot!
  • Great Idea. Execution Needs Improvement Apr 25, 2019

    By Dezzyboy21
    + Match receipts on the go without needing to keep paper copy or take photo in camera roll + Create tag rules on the website to automatically tag transactions - Pictures captured while transaction is pending are erased upon the transaction posting - Can only print 15 receipts at a time when creating expense reports and have to manually click each receipt to add it Erasing the image of a pending receipt when the transaction posts successfully is a big problem. The reason I use this app is so I don’t have to worry about holding onto paper receipts or cluttering my camera roll. I normally take a picture right after I perform the transaction, which is typically when a transaction is pending. Having the image of the receipt erase after the transaction officially posts defeats the purpose of the app.
  • Losing Receipts Mar 12, 2019

    By _k.l.f.29_
    I’ve had multiple occurrences of snapping a pic live after a transaction posts & it saving but then getting deleted later. It has happened with several types of transactions - restaurants, toll roads, parking receipts, etc. I don’t want to keep paper receipts or have space taken up on my phone with receipt pics - that’s the beauty of the app that you CAN take pics directly into to. Now, please just keep them all saved!!!
  • App loses receipts Aug 26, 2019

    By choppekx
    The app seems to lose receipts when you take a picture and tag to receipt. You go back a couple days later and the receipt is no where to be found. The old app had a place where it kept the receipts and you could rematch. This update just loses the receipt basically making feature useless because you have to keep the receipt just in case
  • Apr 3, 2021

    By Phil Weatherly
    When trying to add a receipt from a picture I've already taken, it says "please install a gallery app". Doesn't recognize google photos as a gallery app, so I can't add receipts anymore
  • Needs work!! Apr 2, 2019

    By md375
    1. The camera does not always work to take a picture of the receipt. 2. Limited to only one page for the attachments. 3. Can only include also 15 charge items per report with receipts. This often results in multiple reports for individuals. For these reasons we are looking to discontinue our card services. We have been with Amex for a long time and as our company changes many staff are mobile. This app does not give us the flexibility needed. There are also many limitations on the site as well. Reporting is huge and this site just lacks that.
  • Jan 26, 2021

    By Deiter Hofstetter
    No ability to send receipts via email that automatches the expense. No ability to automatch expense via photo like other expense tracking apps
  • Feb 28, 2021

    By Dana Storer
    Oh! How many times this app has lost the data I have already uploaded! Absolutely vexing! If my work gave me another way to upload my Amex expenses I would PAY to use it. This app is not supported very well AT ALL! In fact, I get angry just thinking about it.
  • Feb 28, 2021

    By Jim Her
    It's not letting me request a password reset. Freakin dumb.. I need it for work but this don't work. I don't think this thing works on my s20 ultra 5g. It keeps telling me to try again later due to error.
  • App will delete your receipts Jul 17, 2019

    By doggie doc 3
    I am extremely disappointed by my American Express platinum business experience. I opened my account at the end of June primarily for the spend tracker receipt uploading capability for my employees. It worked great for a week then the app began deleting receipts. I called 2 times about the issue and received lip service that the technical support rep would personally follow up in 24-48 hours. This didn’t happen in either case. Called a third time and was told that because of quickbooks ( I don’t even use quickbooks btw, I use xero) that they realized maintenance would be needed and they are working on a patch. The issue won’t be resolved for 4-8 weeks. If you are shopping for a card that will easily manage employee receipts then keep looking!
  • May 6, 2021

    By Angela Verdin
    Pictures of receipts mysteriously disappear and have to be re-sent.
  • Apr 30, 2021

    By Kenneth Sorrell
    Annoying pop ups each time i match a reciept
  • Feb 21, 2021

    By Joshua Blades
    Worst banking app of them all! Always glitchy and never let's me in the app when I need to get in...I would never use this if my job didn't require it
  • A waste of time. Apr 4, 2019

    By Time guard
    Moved my whole company to capturing receipt. No sooner I did that the app stopped working. Eight out of ten times it gives you an error and tells you to try again. No matter how many times you try it doesn’t work. You’re forced to put aside the receipt and try hours or days later. Captured pending receipt are erased when the transaction is finalized. The only way you can capture restaurant receipt is to save them and wait until they are finalized. What’s worse that they’ve not resolved the issues despite several updates. Leaves you wondering if they really care.
  • Feb 5, 2021

    By Jamin Heyde
    Tremendously and glitchy. I only use this app because it is required by my employer.
  • Uploading pictures or images as receipts is very poor at best Nov 11, 2018

    By ddutson
    I manage approximately 25 users of this app and when a receipt is in pending mode trying to upload a receipt is nearly impossible. The development in this area needs to be vastly improved as this hinders most users from timely uploading their receipts and ends up taking them much more time to accomplish the upload at a later time. I have a receipt that’s not even in pending status and I still can’t upload an image for some reason... this has been ongoing for some time and is very frustrating.
  • Use to like it, now it’s terrible Nov 25, 2020

    By bdhhhjcgjccbk
    This app use to work perfectly for my company. Every update screws something up. When I would go to download people’s receipts, it would show what they put in the notes section which is the info to need. Now all the sudden, nothing. It’s hit or miss when you can even get into the app because it crashes all the time! Frustrating and is making us want to switch to a different credit card all together! Figure it out and make all functions/options available again!!

What’s Groovy

What’s Subpar

Loading...