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Amex Business

Amex Business

American Express

Simplify how you manage your business expenses.

4.1 Ratings 2K+ Reviews 100K+ Downloads

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About Amex Business

Simplify how you manage your business expenses.
see more about Amex Business

Ratings & Reviews

4.1
2.4K+ Ratings
  1. 5
    63+%
  2. 4
    12+%
  3. 3
    7+%
  4. 2
    5+%
  5. 1
    12+%
Write a Review
  • Please fix Face I.D issue, make faster and bring back easy expense notes Jul 25, 2020

    By nelreviews
    1) Great app for uploading receipts but after a Face I.D login, if one goes out of the app and the app timesout when you go back into the app it makes you log back in with a password and doesn’t bring up the Face I.D login option for a quick login. No one that has Face I.D wants to have to type in their actual login info and so please fix this issue so that Face I.D works no matter when you open the app. 2) Make app faster similar to the “Shazam” app. It just takes too long for the app to open and to upload receipts 3)When uploading a receipt, to add expense notes it is now a multiple step process when on the old way it was set up that when you took a picture you could easily type in the notes below it and attach them. Now when you take the picture and attach it you have to go back in and and add expense notes. It creates unnecessary extra steps. Please simplify it back to the way that it was before or better.
    more
  • Needs Improvement Jun 19, 2019

    By Maggie De Naomi
    This app works for the most part, but people having been long complaining in the reviews about the 15 transaction limit. It would be nice for the developers to listen to the feedback and increase it. Last month I turned in 3 reports. It’s a pain. I used to use Concur for Expense Reports at my previous company and loved it! My current company does not have Concur, so I have been encouraging the use of Spend Manager, however, it does need other fixes. When a new report is created, it should save the date range I last used for the report, or at least start from the date of the first transaction not submitted in the previous report. That way when I click on the current months report, it has all the transactions I had already selected previously.
    more
  • Feb 9, 2021

    By Austin Spencer
    User friendly. Processes payments quickly.
  • Missing important feature Jan 12, 2018

    By 85ASt85
    The app would be a great way to manage receipts, but there is one missing feature. In order to snap a picture of a receipt in the app the transaction you are trying to post the receipt to has to be already posted. Which takes time. There is no way for example to go to gas station, pump gas, snap a picture of a receipt and be able to match it later with a transaction once it posts on your account. You have to either save the receipt or take a picture with your camera to upload later. That makes it cumbersome and it’s easy to lose the receipt or or forget to upload... hope the developers can add that feature one day, it would improve the functionality a lot!
    more
  • Feb 6, 2021

    By Gary Lucke
    excellent app. does all that it needs to do and does it with ease
  • Jan 26, 2021

    By Deiter Hofstetter
    No ability to send receipts via email that automatches the expense. No ability to automatch expense via photo like other expense tracking apps
  • Feb 5, 2021

    By Jamin Heyde
    Tremendously and glitchy. I only use this app because it is required by my employer.
  • App will delete your receipts Jul 17, 2019

    By doggie doc 3
    I am extremely disappointed by my American Express platinum business experience. I opened my account at the end of June primarily for the spend tracker receipt uploading capability for my employees. It worked great for a week then the app began deleting receipts. I called 2 times about the issue and received lip service that the technical support rep would personally follow up in 24-48 hours. This didn’t happen in either case. Called a third time and was told that because of quickbooks ( I don’t even use quickbooks btw, I use xero) that they realized maintenance would be needed and they are working on a patch. The issue won’t be resolved for 4-8 weeks. If you are shopping for a card that will easily manage employee receipts then keep looking!
    more
  • Nov 17, 2020

    By Shaun Siaki
    When taking a picture of the receipt, it stays in the camera app and won't let you go back. Annoying.
  • Oct 26, 2020

    By Jim Manes
    Android ... Latest update ...shows inactivity and logs me out after my first receipt is entered... fix please

No reviews available

  • Feb 9, 2021

    By Austin Spencer
    User friendly. Processes payments quickly.
  • Feb 6, 2021

    By Gary Lucke
    excellent app. does all that it needs to do and does it with ease
  • Response to prior review Jun 6, 2018

    By American Express User
    If you go into your pending transactions you should see your transaction immediately and will then be able to tag your receipt on the spot. If you go to a gas station it may show up as a pending $1 charge (which will update to full amount once posted) but as long as it shows the same date and name of gas station you can pretty much assume that is the transaction you need to tag.
    more
  • Dec 29, 2020

    By James Lewis
    Greek specialties are excellent. Friendly service.
  • Jan 25, 2021

    By Eric Hinebauch
    Great benefits and rewards
  • Great app , my 4 year old loves doing expenses. Dec 9, 2019

    By Jeepstyles
    I can’t tell you how great it is knowing this app is appropriate for my 4 year old. Way too often he wants to spend time and money on toys and movies but now he can expense and track those purchases instead. The thrill of categorizing his Batman juice as entertainment or food is always exciting. I’m deducting a point because the app lacks the ability for mileage reimbursement. He never wants to go anywhere on his own because he says it’s too difficult to factor in the wear and tear on his big wheel.
    more
  • Doesn't keep receipts while transaction is pending May 24, 2018

    By PrincessPelma
    I love the app everything is great especially when I want to look up a certain transaction it makes it very easy .. however when you take a picture of a receipt that has a pending transaction it erases after the transaction has officially posted. So I learned after a couple times to save those receipts until the transaction has posted.. which is not convenient for me.
    more
  • Easy to use May 20, 2019

    By UVcruvi
    I just started to use the Spend Manager app for my work expense reports. I need to save receipts when I travel and I often lose some receipts especially if I travel for a few days. This app save you the hassle. Take a photo of the receipt and tag it to corresponding expense line directly in the app. Then you can print out a detailed exp report when back in the office. Very intuitive and easy to use!
    more
  • Great App Mar 7, 2018

    By DesiignSTARR
    I read an earlier review that stated you couldn’t snap a picture in the app if the transaction wasn’t posted. This is not true, you can still take a picture and it will remain unmatched until the transaction posts. It’s a great app and I’m using it to train my entire company. I like it a lot. It would be great if you could attach the receipt though to the pending transaction.
    more
  • Enhancement Request Nov 13, 2019

    By Disapointed from CT
    The application is good, however there are a few enhancements that would make it much better. a) Although sign-in with TouchID is enabled, it does not not store the password. It simply transfers you to the iPhone stored passwords. Full TouchID sign in would be ideal. b) Adding the ability to crop pictures of receipts. This is an inherent feature of competitive applications.
    more
  • Please fix Face I.D issue, make faster and bring back easy expense notes Jul 25, 2020

    By nelreviews
    1) Great app for uploading receipts but after a Face I.D login, if one goes out of the app and the app timesout when you go back into the app it makes you log back in with a password and doesn’t bring up the Face I.D login option for a quick login. No one that has Face I.D wants to have to type in their actual login info and so please fix this issue so that Face I.D works no matter when you open the app. 2) Make app faster similar to the “Shazam” app. It just takes too long for the app to open and to upload receipts 3)When uploading a receipt, to add expense notes it is now a multiple step process when on the old way it was set up that when you took a picture you could easily type in the notes below it and attach them. Now when you take the picture and attach it you have to go back in and and add expense notes. It creates unnecessary extra steps. Please simplify it back to the way that it was before or better.
    more
  • Needs Improvement Jun 19, 2019

    By Maggie De Naomi
    This app works for the most part, but people having been long complaining in the reviews about the 15 transaction limit. It would be nice for the developers to listen to the feedback and increase it. Last month I turned in 3 reports. It’s a pain. I used to use Concur for Expense Reports at my previous company and loved it! My current company does not have Concur, so I have been encouraging the use of Spend Manager, however, it does need other fixes. When a new report is created, it should save the date range I last used for the report, or at least start from the date of the first transaction not submitted in the previous report. That way when I click on the current months report, it has all the transactions I had already selected previously.
    more
  • Missing important feature Jan 12, 2018

    By 85ASt85
    The app would be a great way to manage receipts, but there is one missing feature. In order to snap a picture of a receipt in the app the transaction you are trying to post the receipt to has to be already posted. Which takes time. There is no way for example to go to gas station, pump gas, snap a picture of a receipt and be able to match it later with a transaction once it posts on your account. You have to either save the receipt or take a picture with your camera to upload later. That makes it cumbersome and it’s easy to lose the receipt or or forget to upload... hope the developers can add that feature one day, it would improve the functionality a lot!
    more
  • Great Idea. Execution Needs Improvement Apr 25, 2019

    By Dezzyboy21
    + Match receipts on the go without needing to keep paper copy or take photo in camera roll + Create tag rules on the website to automatically tag transactions - Pictures captured while transaction is pending are erased upon the transaction posting - Can only print 15 receipts at a time when creating expense reports and have to manually click each receipt to add it Erasing the image of a pending receipt when the transaction posts successfully is a big problem. The reason I use this app is so I don’t have to worry about holding onto paper receipts or cluttering my camera roll. I normally take a picture right after I perform the transaction, which is typically when a transaction is pending. Having the image of the receipt erase after the transaction officially posts defeats the purpose of the app.
    more
  • Losing Receipts Mar 12, 2019

    By _k.l.f.29_
    I’ve had multiple occurrences of snapping a pic live after a transaction posts & it saving but then getting deleted later. It has happened with several types of transactions - restaurants, toll roads, parking receipts, etc. I don’t want to keep paper receipts or have space taken up on my phone with receipt pics - that’s the beauty of the app that you CAN take pics directly into to. Now, please just keep them all saved!!!
    more
  • Jan 26, 2021

    By Deiter Hofstetter
    No ability to send receipts via email that automatches the expense. No ability to automatch expense via photo like other expense tracking apps
  • Needs work!! Apr 2, 2019

    By md375
    1. The camera does not always work to take a picture of the receipt. 2. Limited to only one page for the attachments. 3. Can only include also 15 charge items per report with receipts. This often results in multiple reports for individuals. For these reasons we are looking to discontinue our card services. We have been with Amex for a long time and as our company changes many staff are mobile. This app does not give us the flexibility needed. There are also many limitations on the site as well. Reporting is huge and this site just lacks that.
    more
  • Apr 3, 2019

    By Jaime Salas
    Not a good one lately. 80% of the time is crashing and not allowing to upload your receipts. Now you have to save those pesky pieces of papers for later to try again. Most times you have to wait days before it works. Before was a breeze to do this but now its becoming a pain to deal with... AMEX get your act together!!!
    more
  • Only allows 15 transactions in a report Aug 28, 2018

    By I Marag
    This app only allows 15 transactions in an expense report. Just one week of travel with hotel, car rental, taxi to and from car rental, and food for me exceeds (or at the limit of 15 if I don’t eat out for a day or two....) this is ridiculous! The expense report itself looks good but I would like to generate one report at least for one week. So pls increase the number of transactions allowed per report. Thanks!
    more
  • Too many glitches Oct 20, 2018

    By Snooze button pushaa
    Makes my expense report more tedious and laborious than it already is! If I had a choice I would use another platform to manage my expenses. The camera / upload options glitches, sometimes it logs me out, the app will say I don’t have an Amex account (when I’m logged in!), it won’t let me add “tags” or delete old “tags”. I’m just grateful the charges/vendors are accurate
    more
  • Feb 5, 2021

    By Jamin Heyde
    Tremendously and glitchy. I only use this app because it is required by my employer.
  • App will delete your receipts Jul 17, 2019

    By doggie doc 3
    I am extremely disappointed by my American Express platinum business experience. I opened my account at the end of June primarily for the spend tracker receipt uploading capability for my employees. It worked great for a week then the app began deleting receipts. I called 2 times about the issue and received lip service that the technical support rep would personally follow up in 24-48 hours. This didn’t happen in either case. Called a third time and was told that because of quickbooks ( I don’t even use quickbooks btw, I use xero) that they realized maintenance would be needed and they are working on a patch. The issue won’t be resolved for 4-8 weeks. If you are shopping for a card that will easily manage employee receipts then keep looking!
    more
  • Nov 17, 2020

    By Shaun Siaki
    When taking a picture of the receipt, it stays in the camera app and won't let you go back. Annoying.
  • Oct 26, 2020

    By Jim Manes
    Android ... Latest update ...shows inactivity and logs me out after my first receipt is entered... fix please
  • Nov 5, 2020

    By John Rutzebeck
    Crashes immediately after log in. The last update is a failure. Please fix now!!!!!

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