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American 1 Online Banking

American 1 Online Banking

American 1 Credit Union

Do your banking anywhere, anytime with American 1’s secure Online Banking app.

4.8 Ratings 3K+ Reviews 10K+ Downloads

Ratings & Reviews

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  • Nov 6, 2021

    By pat wilson
    Personally I Love this app. The customer support is a 10 Only the people I have spoken to make it a 10. One other thing is thank you for catching the unlawful charge's.
  • Prefect Sep 7, 2021

    By 274kinggish
    I think it made just for me
  • Nov 28, 2021

    By Dexter Pierce
    Great app! Easy to navigate through and get my banking business taken care of wherever I am.
  • I can’t change my phone number saved to my account Jun 6, 2021

    By Rocketman_18
    Love the app but I had my phone number changed recently and sometimes the app won’t let me log in because it’s a unrecognized phone
  • Oct 6, 2021

    By chad chapman
    Just started causing a constant notification and location issue. Had to block notifications and location from this app. Still works just have to deny that permission now every time I open it.
  • Online Banking Jan 10, 2021

    By Newman T
    I have to wait till transactions actually post as opposed to the last online app it would say pending.... So you had a better idea of correct balances....
  • Nov 23, 2021

    By Jeremy Vasquez
    Very easy to build your credit and easy to use this app and get rewarded by keeping your payment's updated on this app!
  • Good app Sep 27, 2021

    By Hhhffbnmkkgfb
    I like the app. A little complicated for me but once you know what you’re looking at go to app.
  • Sep 13, 2021

    By Oscar Giovanni
    This is a great app and enjoy using it yet it saves me a lot of time I especially enjoy the the take a picture of your check and your check and cashing it feature so I don't even have to go to the bank
  • Great credit union! Dec 7, 2020

    By MichiganMarla
    I love the new app!! So clean and easy to use.
  • Nov 6, 2021

    By pat wilson
    Personally I Love this app. The customer support is a 10 Only the people I have spoken to make it a 10. One other thing is thank you for catching the unlawful charge's.
  • Prefect Sep 7, 2021

    By 274kinggish
    I think it made just for me
  • Nov 28, 2021

    By Dexter Pierce
    Great app! Easy to navigate through and get my banking business taken care of wherever I am.
  • I can’t change my phone number saved to my account Jun 6, 2021

    By Rocketman_18
    Love the app but I had my phone number changed recently and sometimes the app won’t let me log in because it’s a unrecognized phone
  • Oct 6, 2021

    By chad chapman
    Just started causing a constant notification and location issue. Had to block notifications and location from this app. Still works just have to deny that permission now every time I open it.
  • Online Banking Jan 10, 2021

    By Newman T
    I have to wait till transactions actually post as opposed to the last online app it would say pending.... So you had a better idea of correct balances....
  • Nov 23, 2021

    By Jeremy Vasquez
    Very easy to build your credit and easy to use this app and get rewarded by keeping your payment's updated on this app!
  • Good app Sep 27, 2021

    By Hhhffbnmkkgfb
    I like the app. A little complicated for me but once you know what you’re looking at go to app.
  • Sep 13, 2021

    By Oscar Giovanni
    This is a great app and enjoy using it yet it saves me a lot of time I especially enjoy the the take a picture of your check and your check and cashing it feature so I don't even have to go to the bank
  • Great credit union! Dec 7, 2020

    By MichiganMarla
    I love the new app!! So clean and easy to use.
  • Dec 27, 2020

    By Elijah Holliday
    Wretched compared to the previous app. There are so many extra menus that you have to click through to find something as simple as minimum car payment amounts. The previous app would show you all of your accounts and loans and tell you how much you needed to pay on your loan right when you open the app. Transferring money between accounts was just 3 button presses, simple, fast and easy. The current app is a noticeable downgrade and makes me wish I chose a different bank.
  • Can’t make a deposit Feb 4, 2021

    By Machjg
    The old app was better. I still can’t submit a Mobil deposit no matter what I do. Shouldn’t change things that were never broke or bad to begin with.
  • Dec 26, 2020

    By kate burcroff
    This app is far less user friendly than it's predecessor. It's very annoying that I had to re sign up for online banking, change my username and password all for something that isn't an improvement. First of all transferring money is now a chore, I miss the account overview option, and apparently pending transactions are no longer shown. And it's not just the app, the website itself was changed too. I wish I had more hands so I could give more than 2 thumbs down.
  • Please fix! Feb 4, 2021

    By jdmoore8
    It will not my user name saved! I do not like this new app! You need to go back to the old one!
  • Dec 10, 2020

    By Something Or Another
    I literally cant even log in. I try putting in the information I used in the old app and it keeps telling me its incorrect. I even tried doing it in the browser version and I got the same problem. Why would you fix something that isnt broken? And if you are going to update an app that is already fine as it is, make sure the new version works!!
  • App won’t even let me register Dec 9, 2020

    By huntersteppy
    Glitches during registration
  • Terrible Feb 12, 2021

    By q2020202
    Unable to log in 80% of the time. Verification never sends.
  • Feb 19, 2021

    By Kerry Ziemba
    I hate the new app. I check my account daily (due to past identity theft) and it's always asking for a verification code saying it doesn't recognize my device, when it's the only one I use. You need to get code by email or text; I liked the other app better.
  • Feb 10, 2021

    By Shawn Armstrong
    Awful. The app constantly requires a verification code, which comes via text message. Often times I have to call the bank to help with a transfer or balance. Not as user friendly. With covid, the app failing miserably and all the ransom closures I am considering switching banks been with american 1 for 20 or so years.
  • Mar 6, 2021

    By It'sjustme
    Prefer the older version because it was much easier to use than this version. This is a lot of information in one spot and isn't always helpful. I think it needs a little bit of a revamp. Edit, still not liking the app, reduced the stars.

No reviews available

No reviews available

  • Nov 6, 2021

    By pat wilson
    Personally I Love this app. The customer support is a 10 Only the people I have spoken to make it a 10. One other thing is thank you for catching the unlawful charge's.
  • Prefect Sep 7, 2021

    By 274kinggish
    I think it made just for me
  • Nov 28, 2021

    By Dexter Pierce
    Great app! Easy to navigate through and get my banking business taken care of wherever I am.
  • Nov 23, 2021

    By Jeremy Vasquez
    Very easy to build your credit and easy to use this app and get rewarded by keeping your payment's updated on this app!
  • Sep 13, 2021

    By Oscar Giovanni
    This is a great app and enjoy using it yet it saves me a lot of time I especially enjoy the the take a picture of your check and your check and cashing it feature so I don't even have to go to the bank
  • Great credit union! Dec 7, 2020

    By MichiganMarla
    I love the new app!! So clean and easy to use.
  • Nice improvement! Dec 11, 2020

    By F! BGR
    I like this new and updated app. Very easy to navigate and seems to work pretty smooth so far. The only thing I can think of to improve it a little, would be the ability to edit your name at the top left after signing in. Even just making it my username would be fine. I like to take screenshots to keep track of my accounts and would prefer not to have my name showing (although you can move the page up some then take a screen shot). Other than that, great app!
  • Dec 11, 2020

    By Christine Eckert
    I acctually like it, it gives a lot more detailed info about your account without having to go to a branch to look it up. The only thing that kind of bugs me is how easy it is to accidentally pull down the refresher trigger. I'll be scrolling back up from the bottom of the page and end up accidentally refreshing it. Causing me to have to find how to get back to the page I was on. But that's just me being picky. Overall it's a good app.
  • Jan 26, 2021

    By Carolyn Barron
    I have been using online banking for at least 10 years and I love the convenience. As soon as I receive a bill I can enter the scheduled payment, record info on the bill and file it away. Some of my repeated payments are scheduled to repeat every month. No more envelopes and no more postage stamps. It is the best.
  • Dec 11, 2020

    By Sarah Milosavljevic
    Love the new app! So many more features than the original, like you can see the payoff amount of a loan. I also was pleased that it was not dropped unexpectedly and that they sent multiple emails and had it posted at the branches prior. Everyone has been so helpful 🥰
  • I can’t change my phone number saved to my account Jun 6, 2021

    By Rocketman_18
    Love the app but I had my phone number changed recently and sometimes the app won’t let me log in because it’s a unrecognized phone
  • Good app Sep 27, 2021

    By Hhhffbnmkkgfb
    I like the app. A little complicated for me but once you know what you’re looking at go to app.
  • App Jan 18, 2021

    By new american one app
    Need to put on there due dates and how mush is owed
  • Oct 6, 2021

    By chad chapman
    Just started causing a constant notification and location issue. Had to block notifications and location from this app. Still works just have to deny that permission now every time I open it.
  • Online Banking Jan 10, 2021

    By Newman T
    I have to wait till transactions actually post as opposed to the last online app it would say pending.... So you had a better idea of correct balances....
  • Dec 13, 2020

    By ptho
    I tried the app for a while before reviewing. At first it was not easy to use because it has changed quite a bit from the old app but similar to the old app to navigate some menus.I asked questions using the email thing inside the app and had quick answers to my questions, and found that it isn't hard to navigate. The old app was much more straightforward than the new. You need hunt for loan info in drop down menus but it is there. (Not a bad app, just more "windows 8" kinda confusion going on
  • Jan 5, 2021

    By Nathaniel Dorsey
    Almost every single time I try logging in whether it be fingerprint or use of password, I have to verify with text or email by request of code because of "unrecognized device". My phone is the only device i have used to access my account.... its quite irritating having to verify everytime I want to check my account 🙃 Thats my only Discrepancy thus far, besides the lack of push notifications from account activity which I have enabled.
  • Jun 8, 2021

    By Ronald Bradley
    Worked fine till my tablet upgraded it's software now I get not able log in due to security issues errors. Done several virus scans and no virus found. Still works ok on phone and my old tablet. This issue was resolved. I still give it 3 stars do to the fact that when you print out your statements the print is small no mater what you do. The old application had larger print when printed without having to do anything.
  • Mar 1, 2021

    By Basaam Ikram
    This is an updated version of the application from before. The UI is updated but functionally the same app some features have been enhanced and others still exist. Overall good experience but not as seamless as other banks.
  • Please fix! Feb 4, 2021

    By jdmoore8
    It will not my user name saved! I do not like this new app! You need to go back to the old one!
  • Dec 27, 2020

    By Elijah Holliday
    Wretched compared to the previous app. There are so many extra menus that you have to click through to find something as simple as minimum car payment amounts. The previous app would show you all of your accounts and loans and tell you how much you needed to pay on your loan right when you open the app. Transferring money between accounts was just 3 button presses, simple, fast and easy. The current app is a noticeable downgrade and makes me wish I chose a different bank.
  • Can’t make a deposit Feb 4, 2021

    By Machjg
    The old app was better. I still can’t submit a Mobil deposit no matter what I do. Shouldn’t change things that were never broke or bad to begin with.
  • Dec 26, 2020

    By kate burcroff
    This app is far less user friendly than it's predecessor. It's very annoying that I had to re sign up for online banking, change my username and password all for something that isn't an improvement. First of all transferring money is now a chore, I miss the account overview option, and apparently pending transactions are no longer shown. And it's not just the app, the website itself was changed too. I wish I had more hands so I could give more than 2 thumbs down.
  • Dec 10, 2020

    By Something Or Another
    I literally cant even log in. I try putting in the information I used in the old app and it keeps telling me its incorrect. I even tried doing it in the browser version and I got the same problem. Why would you fix something that isnt broken? And if you are going to update an app that is already fine as it is, make sure the new version works!!
  • App won’t even let me register Dec 9, 2020

    By huntersteppy
    Glitches during registration
  • Terrible Feb 12, 2021

    By q2020202
    Unable to log in 80% of the time. Verification never sends.
  • Feb 19, 2021

    By Kerry Ziemba
    I hate the new app. I check my account daily (due to past identity theft) and it's always asking for a verification code saying it doesn't recognize my device, when it's the only one I use. You need to get code by email or text; I liked the other app better.
  • Feb 10, 2021

    By Shawn Armstrong
    Awful. The app constantly requires a verification code, which comes via text message. Often times I have to call the bank to help with a transfer or balance. Not as user friendly. With covid, the app failing miserably and all the ransom closures I am considering switching banks been with american 1 for 20 or so years.
  • Mar 6, 2021

    By It'sjustme
    Prefer the older version because it was much easier to use than this version. This is a lot of information in one spot and isn't always helpful. I think it needs a little bit of a revamp. Edit, still not liking the app, reduced the stars.
  • Dec 11, 2020

    By Chuck Moberg
    Epic fail. As soon as I can finally access or reregister my account, I'm leaving for a better place. I'm locked out of my account, and have to drive 60 miles to the nearest branch to solve the problem. I am trying to make a payment on a credit card and can't. If I don't, it effects my credit score. Unbelievably unacceptable service. Good luck to anyone attempting to stay with this now trash bank. Wish I could give it zero stars!!!

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American 1 Online Banking

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