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American 1 Online Banking

American 1 Online Banking

American 1 Credit Union

Do your banking anywhere, anytime with American 1’s secure Online Banking app.

4.7 Ratings 2K+ Reviews 10K+ Downloads

Ratings & Reviews

4.7
1.8K+ Ratings
  1. 5
    80+%
  2. 4
    13+%
  3. 3
    4+%
  4. 2
    1+%
  5. 1
    2+%
Write a Review
  • Mar 22, 2021

    By Darlene Guminski-Wilcox
    I hate that every time i try to log in it has to send a verification code. And i have to request new code at least 3 or 4 times before it FINALLY goes through. I really do not like the new app. Not user friendly at all.
  • Online Banking Jan 10, 2021

    By Newman T
    I have to wait till transactions actually post as opposed to the last online app it would say pending.... So you had a better idea of correct balances....
  • Mar 22, 2021

    By CHRISTine S
    From 1 Star to 3 Star getting Better. Still would LIKE the "Quick Balance".!!! This is a Terrible App!!!!!!!!!! There was ABSOLUTELY nothing wrong with the Prior One......Ridiculous.😡😤🧐😡 It helps You to TRACK Me, but for me it is GARBAGE❗❗🚨 COMPANIES/CORPORATIONS ALWAYS WANTS TO F I X THINGS THAT ARE NOT BROKEN!⁉️ NO SUCH THING AS SAFE & SECURE.
    more
  • Apr 2, 2021

    By Brian F Fry
    Thank you American 1 for making the best way for my banking with you. I live in Grand Rapids and my original branch, before I retired, was in Battle Creek. The app is clear , easy to use and has way more functions I can control than the old phone access ! Love it!
    more
  • Nice improvement! Dec 11, 2020

    By F! BGR
    I like this new and updated app. Very easy to navigate and seems to work pretty smooth so far. The only thing I can think of to improve it a little, would be the ability to edit your name at the top left after signing in. Even just making it my username would be fine. I like to take screenshots to keep track of my accounts and would prefer not to have my name showing (although you can move the page up some then take a screen shot). Other than that, great app!
    more
  • Can’t make a deposit Feb 4, 2021

    By Machjg
    The old app was better. I still can’t submit a Mobil deposit no matter what I do. Shouldn’t change things that were never broke or bad to begin with.
  • Mar 29, 2021

    By Lucifer Wolfegang
    Probably the worst banking app ive ever used. The old one was amazing but they deleted that and made a whole new app amd its trash. Contantly logging you out or telling you the password is incorrect. Causing you to get locked out of your own account. Pretty annoying
    more
  • Mar 28, 2021

    By Heywood Jablome
    Still...You seriously have to DIG to find BASIC info about your accounts. The old app was so much easier.
  • App won’t even let me register Dec 9, 2020

    By huntersteppy
    Glitches during registration
  • Terrible Feb 12, 2021

    By q2020202
    Unable to log in 80% of the time. Verification never sends.

No reviews available

  • Apr 2, 2021

    By Brian F Fry
    Thank you American 1 for making the best way for my banking with you. I live in Grand Rapids and my original branch, before I retired, was in Battle Creek. The app is clear , easy to use and has way more functions I can control than the old phone access ! Love it!
    more
  • Nice improvement! Dec 11, 2020

    By F! BGR
    I like this new and updated app. Very easy to navigate and seems to work pretty smooth so far. The only thing I can think of to improve it a little, would be the ability to edit your name at the top left after signing in. Even just making it my username would be fine. I like to take screenshots to keep track of my accounts and would prefer not to have my name showing (although you can move the page up some then take a screen shot). Other than that, great app!
    more
  • Mar 15, 2021

    By Joseph Bartkowiak
    Great experience never have any problems fast transactions
  • Jan 26, 2021

    By Carolyn Barron
    I have been using online banking for at least 10 years and I love the convenience. As soon as I receive a bill I can enter the scheduled payment, record info on the bill and file it away. Some of my repeated payments are scheduled to repeat every month. No more envelopes and no more postage stamps. It is the best.
    more
  • App Jan 18, 2021

    By new american one app
    Need to put on there due dates and how mush is owed
  • Feb 10, 2021

    By Robert Guise
    The new app is great! The only suggestion that I would llhave is to be able to view due dates on the account overview for auto loans and credit cards.
  • Mar 22, 2021

    By Darlene Guminski-Wilcox
    I hate that every time i try to log in it has to send a verification code. And i have to request new code at least 3 or 4 times before it FINALLY goes through. I really do not like the new app. Not user friendly at all.
  • Online Banking Jan 10, 2021

    By Newman T
    I have to wait till transactions actually post as opposed to the last online app it would say pending.... So you had a better idea of correct balances....
  • Mar 22, 2021

    By CHRISTine S
    From 1 Star to 3 Star getting Better. Still would LIKE the "Quick Balance".!!! This is a Terrible App!!!!!!!!!! There was ABSOLUTELY nothing wrong with the Prior One......Ridiculous.😡😤🧐😡 It helps You to TRACK Me, but for me it is GARBAGE❗❗🚨 COMPANIES/CORPORATIONS ALWAYS WANTS TO F I X THINGS THAT ARE NOT BROKEN!⁉️ NO SUCH THING AS SAFE & SECURE.
    more
  • Mar 1, 2021

    By Basaam Ikram
    This is an updated version of the application from before. The UI is updated but functionally the same app some features have been enhanced and others still exist. Overall good experience but not as seamless as other banks.
  • Feb 13, 2021

    By shawn cates
    Everything is good inside the app but almost every time I log in it makes me put in a security pin. I like the security feature but it should recognize my phones IP address and not make me wait for a text every time I log in. Fix this issue and ill change to 5 stars
    more
  • Please fix! Feb 4, 2021

    By jdmoore8
    It will not my user name saved! I do not like this new app! You need to go back to the old one!
  • Feb 12, 2021

    By Cirilo Quilantan
    Constantly have to request a verification code (sometimes multiple times in the same day) and a lot of the times it doesn't send a code. The old app was way better and user friendly
  • Can’t make a deposit Feb 4, 2021

    By Machjg
    The old app was better. I still can’t submit a Mobil deposit no matter what I do. Shouldn’t change things that were never broke or bad to begin with.
  • Mar 29, 2021

    By Lucifer Wolfegang
    Probably the worst banking app ive ever used. The old one was amazing but they deleted that and made a whole new app amd its trash. Contantly logging you out or telling you the password is incorrect. Causing you to get locked out of your own account. Pretty annoying
    more
  • Mar 28, 2021

    By Heywood Jablome
    Still...You seriously have to DIG to find BASIC info about your accounts. The old app was so much easier.
  • App won’t even let me register Dec 9, 2020

    By huntersteppy
    Glitches during registration
  • Terrible Feb 12, 2021

    By q2020202
    Unable to log in 80% of the time. Verification never sends.

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