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Amazon Shopping

Amazon Shopping

Amazon Mobile LLC

Browse, search & buy millions of products right from your Android device.

4.7 Ratings 9M+ Reviews 500M+ Downloads

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Ratings & Reviews

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  • img Community
    Amazon is one of my favorite places to shop online and I do most of my shopping on it. From $.99 eBooks to more expensive electronics, it’s my go to place.
    img by Bhanu
    2 years ago
  • img Community
    Looking for some ideas about how much your stamps are worth? Why not go on Amazon and find some books on rare stamps. I am on this site at least 2 hours a day looking through their bargains and they have books on all topics.
    img by Sharon
    2 years ago
  • img Community
    When you’re looking for a book on any topic, including ancient coins, Amazon is the place to go. You’ll find over 400 books here on the topic so you can educate yourself. As a huge reader myself I’m always on Amazon.
    img by Stefan
    2 years ago
  • img Community
    Although you can buy a smartwatch at Amazon, it's also a rich resource for customer reviews. With over 1,000,000 product reviews, find out what customers are saying about your ideal smartwatch or brand before parting with your money.
    img by Darla
    2 years ago
  • img Community
    When there’s a blizzard forecast for the end of the week and they’re calling for 12 to 24 inches or more, you want to make sure you have batteries, food, canned goods, and more. All of this can be ordered from Amazon, and if you have Amazon prime shipping, they may even be free. I use this app all the time for ordering food and more.
    img by Sharon
    2 years ago
  • img Community
    Sell your products to hundreds of millions of Amazon customers. No per-item listing fees. Monetize your apps and games by integrating the Amazon Mobile Ads API, In-App Purchasing API or the Mobile Associates API, which lets you sell physical products in your app and earn up to a 6% transaction fee.
    img by Daniela
    2 years ago
  • img Community
    awesome very good experience
    img by Khausalya
    2 years ago
  • img Community
    This is nice for electronics
    img by Bhanu
    2 years ago
  • img Expert
    1. 1-Click Ordering lets you buy products with the push of a button. Make shopping simple, easy & quick when you have lots of gifts to buy
    2. Save money with Gold Box Deals that include Lightning Deals and the Deal of the Day, and get notifications when these deals go live
    3. Search millions of products from all over the world! Get reviews, detailed product information, and notifications for all of your purchases.

    Reviewed by Laura S on December 19, 2017

  • Subscribe and Save is a rip-off Jul 16, 2019

    By Play6589
    This review isn’t about the app. The app is fine with me. This is about Amazon’s subscribe and save. I had many items on it and realized the item was cheaper if I had ordered it myself. I contacted custom service and was told to wait until I receive the item before they would give me the cheaper price. I’m figuring when I did receive it, the cheaper price would be gone and they wouldn’t refund or they count on a customer forgetting to contact them. I canceled my five year prime membership along with canceling all subscribe and saves. Prime has gotten to be a joke, too. I loved the music. Now they want to you pay MORE to hear up-to-date good music by subscribing to their music service. The only reason I had prime was for the shipping and the music. Now we’re down to one and I’ve been finding better pricing on items I buy elsewhere. Prime is no longer worth it for me. So disappointed.
  • Subscribe and Save is a rip-off Jul 16, 2019

    By Play6589
    This review isn’t about the app. The app is fine with me. This is about Amazon’s subscribe and save. I had many items on it and realized the item was cheaper if I had ordered it myself. I contacted custom service and was told to wait until I receive the item before they would give me the cheaper price. I’m figuring when I did receive it, the cheaper price would be gone and they wouldn’t refund or they count on a customer forgetting to contact them. I canceled my five year prime membership along with canceling all subscribe and saves. Prime has gotten to be a joke, too. I loved the music. Now they want to you pay MORE to hear up-to-date good music by subscribing to their music service. The only reason I had prime was for the shipping and the music. Now we’re down to one and I’ve been finding better pricing on items I buy elsewhere. Prime is no longer worth it for me. So disappointed.
  • Has frustrating UI issues Jan 24, 2021

    By hfkxmbdhcjlrnrkfiucbdvdjclcbb
    The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app.
  • Jan 22, 2022

    By mdr
    sss tier. Amazon is better to buy from than most stores and even other competitor businesses like scam simulator (ebay). I have never run into an issue that needed additional help from any sort of customer service in all of the time shopping on amazon (probably over 10 years). Also most of time i order anything its usually either here on time or extra early. One of the first times an item i ordered was late was some time last year (not surprising nor is it amazons fault as covid exists)
  • Ratings after items received Feb 10, 2021

    By Tee den
    There needs to be a comment section after rating delivery service to add personal comments. Existing ratings are to general and needs to be individualize to each recipients experience. Giving the company insight on improvement.I recently had an item left at my side door as I specified luckily I noticed my delivery alert and retrieved my package, although I feel the service was good I believe the package should have been placed as close to the door or home as possible rather than further away to prevent possible theft..it was very similar to placing an item on the front stoop for any and everyone to see the goal to make it as inconspicuous as able.. not to place it in the middle of the walk way as to alert others. This may be something that’s already stressed,But again adding a comment section might improve deliveries .
  • Be thankful for their kindness Sep 1, 2021

    By there should be more prayer
    There are too many times where I’ve needed something I could not go out and just buy. I can say where something unexpected occurred that was more than I believed could happen for when God was with our family. Thank you for beyond meeting my expectations when I needed to have groceries in a hurry, rewards covered opportunities for helping my daughter, return item(s), new purchases for my daughter and I, or have gifts find the people that deserve goodness in their lives. Their company has morals behind the people that are in support when it comes to caring for assistance in my ability to be a single mother and keep going despite my inability to staying on track often. Thank you for investing in me, families that are in need and/or unable to go places due to unfortunate times of emotional rehabilitation to restore families to prosper.
  • Jan 23, 2022

    By Lisa Belew
    Something is going on with the latest version as of this January, 2022. The home tab works, cart works, but not the other two tabs. Can't look up my order. It just buffers. Someone else left a review describing the same issue. I just installed it to a new phone so it's not a phone issue.
  • Jan 18, 2022

    By Arlene Rudolph
    Well organized but does not list all of my product ratings. Seems like the app is not in sync with my online activity. Sometimes the prices are more compared to online. My last purchase consisted of many purchases. After I paid the purchases were broken up into different invoices. I wanted all the purchases on the one invoice and wonder if I'm being charged twice for items and credited for special discounts. Not to happy about this.
  • Less user friendly than it used to be Jun 2, 2020

    By RedSwan91
    I used to like the app - it had most of the same searching ability as the desktop browser. With all the updates recently, it has to reload the page each time I want to add a filter even if it is a deeper level of the same type of filter. I also used to be able to use a search term and select ANY category I was interested in. Now a search term may only yield a few options to narrow a category. Example: I search for “stainless steel” and I can’t refine my search by the category of “arts, crafts and jewelry making”. If change the search term to “stainless steel charms”, I can refine my search by “arts, crafts and jewelry making”. The problem is that “charms” may not be the exact thing I am looking for and I want a more broad search but not so broad that I get entirely unrelated items.
  • Absolutely Hate the New UI and Color Crime Jun 4, 2020

    By ThomasDav
    I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again.
  • My homepage icon bar with the home, profile and shopping cart icon as fallen and it can’t get up Sep 4, 2020

    By K @ NorCal
    HELP! It’s driving me crazy. A few days ago my homepage icon bar with the home, profile and shopping cart icon as fallen to the bottom of my page and I cannot move it back to the top. I’ve reinstalled app, changed my password, google searched, called customer service and they told me to leave a review on the App Store and I will be contacted by the developer. It drives me crazy because I cannot see through the bar and it gets in the way of scrolling and viewing my page. In the last few days it’s changed back and forth at random. Every time I think it’s fixed, it’s not long before it changed again. I do nothing different, what gives? Most importantly, HELP!!!!
  • Up grade destroyed it Sep 12, 2021

    By Lordsearider
    After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format.
  • Jan 23, 2022

    By Neil N
    Terrible costumer service! I returned a tablet and Amazon says the box arrived empty, even after I provided evidence that I didn't send an empty box. I have returned more expensive items and this is the first this happens to me. What an awful experience. DON'T buy "expensive" items from Amazon if you think you may return them. Buy them from somebody that have physical stores. If you are returning something valuable make a video at the ups store of you packing and handling it in.
  • Jan 14, 2022

    By Moonlight
    After being jerked around on returns for the last two months, I am giving up. I will shop elsewhere. I've deleted prime, kindle, and my payment method. I have always spent A LOT of money on Amazon, but you won't be getting anymore. You don't treat your customers right. Not only that but your app is almost unuseable, and your shipping has slowed way down.
  • Ridiculous & On-going Pop-up Suggestions/Tips Nov 21, 2021

    By ServRev
    Update: DELETING APP! Issue below continues and I will shop elsewhere! These pop ups really disrupt the shopping experience! Breaks your train if thought and what you were looking for—so fine, you won’t stop, so I will, buying elsewhere! We are all different—we think and sequence differently. STOP TELLING ME HOW TO DO THINGS—stupid pop up short cuts suggestions every time I do something—it disrupts the shopping experience. As a person with disabilities, it’s rude and insensitive for you to constantly remind me there is a way you want me to do things. Once is fine, but every time is like a pushy parent! Thanks for being the bully Amazon—so much for your sensitivity ads that you are open and accepting. Do you tell the deaf guy in your ads to listen differently? and do you constantly drop him tips in the same manner, with pop-ups? (You get my point!) Mind your own business—one reminder is enough—or there are other places I can shop! The passive aggressiveness is over the top! As well as your sneaky tactics of putting things on shopping lists I didn’t put there! (Must be a new MBA in Marketing trying to kiss up to management that he/she/they are increasing sales!) JUST STOP!!
  • Jan 18, 2022

    By Rob Riemy
    Literally nothing is received within 2 days anymore. The appeal of this company was you ordered something, it shipped that day or early the next day, and received it in 2 days. Now you order something, it ships 2 or 3 days later and then you receive it 2 days from then. 🤷‍♂️ If everything is going to take 5 days or more, I can physically go to a brick and mortar store and pick it up, which is what I've been doing.
  • packaging is annoying Sep 11, 2021

    By JCPennyy
    oh my gosh this is getting so frustrating. i order something over 2 weeks ago, ETA had been September 2nd. Doesn’t arrive and i’m told it’s running late. I get it, things happen. It tells me that my package will now arrive from the 5-7th. I wait patiently as it tells me that if it doesn’t arrive by the 7th then i can get a refund and cancel the order. The day comes and i’m now told I have to wait till that Friday (aka today) to be able to get a refund. Fridays here and guess what message I get? Yup, my package is now expected on the 15th. Still no option for a refund, and at this point i don’t even need the stuff I bought anymore (it was for a business) Total waste of time and just so frustrating, won’t let me speak to customer service either. Also, i don’t know what y’all did in the update but now I can only see 2 reviews out of however many there are, and of course it’s only the good reviews instead of the ones that actually say if anything is wrong. At first I thought it was just my phone, but my computer is the same thing. It’s not my wifi either, but please fix this because lately the app has been so frustrating.
  • Jan 22, 2022

    By bryce bronson II
    Won't waste my time or money with Amazon again. After buying a alternator from them that didn't work, and having a mechanic install it and then had to have him remove it and replace it with a alternator that did work through oriellys, not only had it cost me time from work and money wasted on mechanic, I couldn't get anything more than a store credit return. Now I had to spend my return on items that are no longer able to use prime with since it had expired since this started. Unreal!
  • Not very app like and not very browser like either Jun 15, 2021

    By John0627
    This so called app is confused when used on the Apple Mini. It acts a little like the app on my iPhone and yet I can’t share products like I can from my phone. It also acts like I’m using a browser by allowing me to “zoom in” to get a closer look at images as if I were on the browser. What I would like to see is the utilization of the browser like attributes and the app like attributes and make the tablet version better than the phone version, yet still have the conveniences of the phone app. I want to be able to immediately share something through text because I can text on my Apple Mini or my Apple iPad. I also like the full picture view better than magnifying a portion of an image. I find it more convenient using my computer’s browser because my finger is not in the way of images, only the tiny little cursor. My suggestion, make the Mini iPad version like the iPhone version because they are not that different since the iPad is a larger extension of the iPhone (app-wise) and not a PC.
  • Jan 21, 2022

    By Meriphius Felamorr
    My last review was taken down. The app is glitchy, there are rarely any delivery drivers available in my area, can't schedule later deliveries because it glitches out every single time. Half my orders end up in the neighborhood down the street from me because drivers are lazy. I pay for Prime benefits and my orders are still delayed, every single time. Why pay for Prime when you still have to wait 4 or 5 EXTRA days for your orders? Prime is a rip off. AMAZON IS FAILING.
  • iPad app buggy when using Magic Keyboard trackpad Oct 3, 2021

    By avantidomani
    I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the location of each item is being mapped to the blank area at the far left, but *only* when navigating with the trackpad. After it initially jumps left when entering the tab bar, I can click in the blank area and will be taken to the cart. If I carefully move the pointer in that blank space, I can find the corresponding spots to click into the other tabs. As soon as I approach the actual location of each item in the tab bar, however, the pointer jumps to the empty space in the far right. It’s impossible to hover the pointer over any of the the actual items in the bar so I have to use my finger on the screen instead. (Trying to use my finger in the blank area that responds to the pointer does nothing until I enter the expected boundary area for the home tab.)
  • img Community
    Amazon is one of my favorite places to shop online and I do most of my shopping on it. From $.99 eBooks to more expensive electronics, it’s my go to place.
    img by Bhanu
    2 years ago
  • img Community
    Looking for some ideas about how much your stamps are worth? Why not go on Amazon and find some books on rare stamps. I am on this site at least 2 hours a day looking through their bargains and they have books on all topics.
    img by Sharon
    2 years ago
  • img Community
    When you’re looking for a book on any topic, including ancient coins, Amazon is the place to go. You’ll find over 400 books here on the topic so you can educate yourself. As a huge reader myself I’m always on Amazon.
    img by Stefan
    2 years ago
  • img Community
    Although you can buy a smartwatch at Amazon, it's also a rich resource for customer reviews. With over 1,000,000 product reviews, find out what customers are saying about your ideal smartwatch or brand before parting with your money.
    img by Darla
    2 years ago
  • img Community
    When there’s a blizzard forecast for the end of the week and they’re calling for 12 to 24 inches or more, you want to make sure you have batteries, food, canned goods, and more. All of this can be ordered from Amazon, and if you have Amazon prime shipping, they may even be free. I use this app all the time for ordering food and more.
    img by Sharon
    2 years ago
  • img Community
    Sell your products to hundreds of millions of Amazon customers. No per-item listing fees. Monetize your apps and games by integrating the Amazon Mobile Ads API, In-App Purchasing API or the Mobile Associates API, which lets you sell physical products in your app and earn up to a 6% transaction fee.
    img by Daniela
    2 years ago
  • img Community
    awesome very good experience
    img by Khausalya
    2 years ago
  • img Community
    This is nice for electronics
    img by Bhanu
    2 years ago
  • img Expert
    1. 1-Click Ordering lets you buy products with the push of a button. Make shopping simple, easy & quick when you have lots of gifts to buy
    2. Save money with Gold Box Deals that include Lightning Deals and the Deal of the Day, and get notifications when these deals go live
    3. Search millions of products from all over the world! Get reviews, detailed product information, and notifications for all of your purchases.

    Reviewed by Laura S on December 19, 2017

  • Subscribe and Save is a rip-off Jul 16, 2019

    By Play6589
    This review isn’t about the app. The app is fine with me. This is about Amazon’s subscribe and save. I had many items on it and realized the item was cheaper if I had ordered it myself. I contacted custom service and was told to wait until I receive the item before they would give me the cheaper price. I’m figuring when I did receive it, the cheaper price would be gone and they wouldn’t refund or they count on a customer forgetting to contact them. I canceled my five year prime membership along with canceling all subscribe and saves. Prime has gotten to be a joke, too. I loved the music. Now they want to you pay MORE to hear up-to-date good music by subscribing to their music service. The only reason I had prime was for the shipping and the music. Now we’re down to one and I’ve been finding better pricing on items I buy elsewhere. Prime is no longer worth it for me. So disappointed.
  • Jan 22, 2022

    By mdr
    sss tier. Amazon is better to buy from than most stores and even other competitor businesses like scam simulator (ebay). I have never run into an issue that needed additional help from any sort of customer service in all of the time shopping on amazon (probably over 10 years). Also most of time i order anything its usually either here on time or extra early. One of the first times an item i ordered was late was some time last year (not surprising nor is it amazons fault as covid exists)
  • Ratings after items received Feb 10, 2021

    By Tee den
    There needs to be a comment section after rating delivery service to add personal comments. Existing ratings are to general and needs to be individualize to each recipients experience. Giving the company insight on improvement.I recently had an item left at my side door as I specified luckily I noticed my delivery alert and retrieved my package, although I feel the service was good I believe the package should have been placed as close to the door or home as possible rather than further away to prevent possible theft..it was very similar to placing an item on the front stoop for any and everyone to see the goal to make it as inconspicuous as able.. not to place it in the middle of the walk way as to alert others. This may be something that’s already stressed,But again adding a comment section might improve deliveries .
  • Be thankful for their kindness Sep 1, 2021

    By there should be more prayer
    There are too many times where I’ve needed something I could not go out and just buy. I can say where something unexpected occurred that was more than I believed could happen for when God was with our family. Thank you for beyond meeting my expectations when I needed to have groceries in a hurry, rewards covered opportunities for helping my daughter, return item(s), new purchases for my daughter and I, or have gifts find the people that deserve goodness in their lives. Their company has morals behind the people that are in support when it comes to caring for assistance in my ability to be a single mother and keep going despite my inability to staying on track often. Thank you for investing in me, families that are in need and/or unable to go places due to unfortunate times of emotional rehabilitation to restore families to prosper.
  • Less user friendly than it used to be Jun 2, 2020

    By RedSwan91
    I used to like the app - it had most of the same searching ability as the desktop browser. With all the updates recently, it has to reload the page each time I want to add a filter even if it is a deeper level of the same type of filter. I also used to be able to use a search term and select ANY category I was interested in. Now a search term may only yield a few options to narrow a category. Example: I search for “stainless steel” and I can’t refine my search by the category of “arts, crafts and jewelry making”. If change the search term to “stainless steel charms”, I can refine my search by “arts, crafts and jewelry making”. The problem is that “charms” may not be the exact thing I am looking for and I want a more broad search but not so broad that I get entirely unrelated items.
  • My homepage icon bar with the home, profile and shopping cart icon as fallen and it can’t get up Sep 4, 2020

    By K @ NorCal
    HELP! It’s driving me crazy. A few days ago my homepage icon bar with the home, profile and shopping cart icon as fallen to the bottom of my page and I cannot move it back to the top. I’ve reinstalled app, changed my password, google searched, called customer service and they told me to leave a review on the App Store and I will be contacted by the developer. It drives me crazy because I cannot see through the bar and it gets in the way of scrolling and viewing my page. In the last few days it’s changed back and forth at random. Every time I think it’s fixed, it’s not long before it changed again. I do nothing different, what gives? Most importantly, HELP!!!!
  • Best App Ever! Sep 8, 2020

    By Yumi103
    Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful.
  • 2 Day Shipping for Prime members is B.S. Apr 28, 2018

    By Booner2222
    Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price.
  • Would let my light bill be overdue before I got rid of my Prime membership May 5, 2021

    By AFleet9
    They have the absolute best customer service of literally any company I have ever dealt with! No matter if a wrong or defective item was accidentally sent they take care of everything seamlessly! I just can’t say enough good about them! I order several times a week and I’m never disappointed with this app even when wrong items are sent they have the most courteous customer service team and being a prime member has so many perks! I get to read amazing books for free and so much more! Thank you for being my go to place for absolutely everything I need! Not only do they have everything I need but for great prices and the fastest delivery!!
  • Saved For Later list scroll broken Nov 1, 2017

    By aardvark_boy
    Saved For Later list scroll broken. Inserts recommendations into the middle of my saved for later list, then pauses while it tries to load more of my list *above* the recommendations, while I am fighting to scroll down past the recommendations. This is causing the screen to freeze, duplicate and/or missing items, and the inability to scroll past the annoying recommendations. Also, putting recommendations in the Saved for Later list is a poor idea- I have many unrelated items in my list- yet the recommendations section automatically inserted into my list fills half my screen and relates to only one item in my list that maybe I have no intention of buying at the moment. Very annoying.
  • Problem with grocery pickup May 1, 2021

    By Oldthinker
    I’m sure in many cases it’s helpeful that the system automatically sends someone out with your groceries as soon as you roll into the parking lot, but if it does that automatically without you confirming that you’re there and ready to receive, that could mean a Whole Foods associate is out there looking for you for a hot minute. I arrived with the intention of running inside first to grab something that I couldn’t order through the site and then signaling my arrival (telling the app where I was parked) once I got back the car and moved into a curbside spot. But when I got back out there, someone had been waiting/looking for me with my order for several minutes, because the system automatically sent her out there as soon as I rolled into the parking lot.
  • Orders Aug 29, 2021

    By jjbird2021
    For some reason I talked myself into buying the prime membership and before I started my subscription I always received my packages on time. Ever since I I have started paying for membership, all my packages are be delayed and never give m a reason why they are late. Also trying to get in touch with a customer representative is ridiculous, every time I send a message asking why my package is being delayed they always responded with an automated message most packages arrive the next day. Well it’s been two days and I still have not received my package, but no one seems to know the location of. Makes me question why I pay for prime membership, if the package can’t be delivered on time or even make it to my home.
  • Interesting quirk Nov 21, 2021

    By pjongray
    On 5th generation M1 chip iPad Pro 12.9” with attached Apple keyboard and touch pad running iOS 14.6, when trying to mouse over the 4 icons at the bottom of the screen, Home, Account, Cart, and Menu using the touch pad my on screen cursor shoots to the top of the screen and never lets me hover over icons with the touch pad and select them by clicking the touch pad as I can everywhere else on the App. If I reach up and touch the screen these buttons work fine. It is probably just a glitch in the difference between the iPad and iPhones but it probably needs hunted down and fixed. Otherwise I love shopping on the site. Be sure and send me a heads up when you fix it so I can remove that part and raise my rating.
  • Customer Service is Awful Dec 24, 2021

    By Shelbycorealtor
    The times I have called customer service left me upset and frustrated. I can’t understand their obvious accents even though they try to gaslight me into thinking they aren’t in India. As much as this company makes, they should have call centers in the countries the calls originated from. Why not put American to work? I can’t believe these words are mine but they rude behavior I experienced when my order arrived AFTER my event was awful. I’m a prime customer and my order took a week to arrive yet I was not even offered an apology. This is only one of the calls that left me determined to cancel my account. I’ve been lucky not to have a package stolen but that’s only because of my proactive situation.
  • Product Sep 18, 2021

    By Debelene
    The app is good for shopping but often will not search for the specific type of item that I want. I wanted to purchase a bench cushion. I finally found one the right size, after searching many pages even though I put in the right size. It should have put the size I requested in the front of the list instead of making me read every product description. I have not made the purchase because it is going to take some time to find if there are other product options of the size that I want. I don’t mind getting sizes other than what I request but, when you make the specific request, it should be one of the first products on the list.
  • Delivery is HORRIBLE Mar 16, 2021

    By JS2891
    Delivery is horrible!... I have called customer service several times to complain about the way packages are mishandled. From packages being left on the ground(not on the steps but the actual ground) to packages being left unattended on the step with no immediate notification of them being there (i.e. a simple knock)....A picture of the package being delivered shows up hours after they have been left unattended!!...Customer service reps assure me that the issue is being handled but clearly it has not!.... I enjoy the convenience but very dissatisfied with the service and treatment!... I see why so many package pirates get away with it...Amazon’s careless delivery drivers makes stealing a lot easier for them!!
  • Limit Filters Jan 1, 2021

    By BDT222
    I know Amazon’s technology can only do so much with filters (as so many other sites). However, sorting just by one thing (price, rating, etc) is not enough. Some sites open a ‘window’ for multi filter selection. You can’t give selections for every type of item but maybe give a broader selection and allow multi-select narrow (also in the Wish List section). I entered a search for ‘Lincoln Rhyme book series’: the first book in the list isn’t even one of the series books. Example of a more helpful sort: I have a movie and a book Wish List. The only way to sort is by priority. What if I wanted it by Author or Alphabetical? Author is a bit fine tuning but you get the idea.
  • Needs Revision of Filter & Sort Options Oct 6, 2019

    By Garfila
    It’s confusing when I sort items by price: low to high and my results go from 800 down to 67?? Why are hundreds of items removed simply by re-sorting them in a different order? When narrowing searched items down by using the filters I wish there were more options such as where Items are SHIPPED FROM-North America, China, Global etc. like you can on eBay. When looking at an item the only way I can tell if something's not being shipped within the U.S. is the estimated arrival date is 1+ weeks from the order date. The other option I'd like to see is Free Shipping. There's the option to choose items that ship free with Prime but what about other items that ship for free that aren't Prime?
  • Definitely an improvement! Jul 27, 2020

    By Eboli173
    I love the manner in which orders are listed in the app now. Before, items appeared in a random order and sometimes undelivered items were lost lower in the list but now they’re clearly marked in the order in which delivery is expected. Such an improvement! So much cleaner and clearer. The other comment I have is that for some unknown reason, two of my reviews have been blocked due to “sensitivity reasons” — I don’t understand why you ask for reviews when you’re going to block them for no reason. I reread those two reviews and they’re about a lightbulb and trash can liners and there’s nothing sensitive about what I wrote. Thank you for listening.
  • Needs a Forward button. Mar 23, 2019

    By Strickce
    I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh. If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again. Or, stop going back to the beginning with two presses of back.
  • Has frustrating UI issues Jan 24, 2021

    By hfkxmbdhcjlrnrkfiucbdvdjclcbb
    The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app.
  • Jan 23, 2022

    By Lisa Belew
    Something is going on with the latest version as of this January, 2022. The home tab works, cart works, but not the other two tabs. Can't look up my order. It just buffers. Someone else left a review describing the same issue. I just installed it to a new phone so it's not a phone issue.
  • Jan 18, 2022

    By Arlene Rudolph
    Well organized but does not list all of my product ratings. Seems like the app is not in sync with my online activity. Sometimes the prices are more compared to online. My last purchase consisted of many purchases. After I paid the purchases were broken up into different invoices. I wanted all the purchases on the one invoice and wonder if I'm being charged twice for items and credited for special discounts. Not to happy about this.
  • Absolutely Hate the New UI and Color Crime Jun 4, 2020

    By ThomasDav
    I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again.
  • Noticeable UI experience between iPad and iPhone Apr 5, 2021

    By CartKoi
    Apologies if this sounds a bit odd but ... On my iPad units (iPad Pro 1st gen and iPad Air), all product items renders slower and specifically during item previewing, it is extremely sluggish upon selection etc. + if I view a few product videos, the top navigation frame often times will just disappear and I no longer can go back nor select anything to move forward (press the home button and swipe up to close the app). EFFECTIVELY, the user experience on the iPad has become quite poor and unreliable for quite some time (I finally got around to submitting a review to share it). INVERSELY, using the app on my iPhone 12, it works quite reliably well as expected. In fact, I often use my iPad to view some products ‘on the big gear screen’ as needed but end up using my iPhone to wrap up and make the purchases. Hopefully someone on the app dev side can look into this odd scenario. Thank you
  • Recent version has orientation bugs Sep 14, 2021

    By Smileaf
    I’ve searched the webpage for a way to report a bug to no avail. I always keep my iPad in landscape mode. Recently upon opening it switches to portrait mode, sometimes cutting off the bottom half the screen as if it doesn’t exist. I have to tilt my iPad to portrait and then back to landscape which sometimes fixes it, most of the time the cutting of the screen gets worse or it ignores that I did anything and laughs in my face. I just tried to submit a review and noticed it also for some reason had zoomed in on the page a bit cutting off right side of the screen. I could see it if I pinched the view in, but I couldn’t scroll right or keep it zoomed out which made writing the review extremely difficult. As-is the app is nearly unusable for me and until its fixed I’ll be forced to use the web interface which isn’t quite as nice to use as the app.
  • All Hail The Kingdom of Glitch-y Wishlists! Oct 26, 2020

    By Nicoley34
    Edit: Alrighty, now that you are here, let’s begin... You do know how your app is neatly organized? And your delivery service is excellent? Well that all is true. But your wishlists are awful! I put an item(s) and it MULTIPLIED. [Stammering for comic effect-] W-w-w why would it multiply?????!!!! That is ridiculous! It’s not just with one wishlist, it happens on another wishlist too!!!! And that is not my only problem with the wishlists, I put comments, quantity, and priority, on items and I walk away for a couple of minutes ... COMPLETELY GONE!!!! Why is that??? So, I try to re-ad (if that’s a word.) and it says it is already on my wishlist. I admit, I’m a kid so I may be doing something wrong. But, if I’m not, you people have a bug in your system. Now, don’t get me wrong, I love your company, U are organized and helpful to the Human race. But pls, fix the list problem.
  • What’s with the share sheet Oct 21, 2021

    By sethcane
    For as long as this app has been on iOS / iPadOS you would think they would have added a share sheet option. For some reason they add it to iOS but not to iPadOS which make no sense. Most of the time I wanna see things on a bigger screen and maybe even share it to a friend. Would be nice to just have the share sheet come up. I have to go through the email option, highlight the link, find the share option under the highlight menu, then and only then do I get the share options I want to use. That is a lot of steps just to share something on iPad. I mean come on now not many people want to use the email to send links to people. They want to use their app of choice. Again this seems to be only an iPadOS issue since I know I can get to the share sheet on iOS. Please fix this!!
  • Inaccurate delivery date Jul 9, 2021

    By natispa
    I’ve been using this app and company for years now and it’s been all good and well, but not without issues. My main issue is that when you go to purchase something, it gives you a delivery date window, which I use to see if it will be delivered on a day that I’m off of work. But once the order is processed, it ALWAYS gives a different delivery estimated window. I understand that estimations are estimations, but the fact that it’s always incorrect is quite frustrating, and I’d rather not have an initial estimation at all. I’d like to be home for the delivery, or at least be able to change my options if not. I go back to see if I can pick it up at a locker instead and it doesn’t even give me that option. It’s just disappointing. Otherwise, everything else works as intended.
  • NO to grid display Nov 21, 2021

    By Coinlady57
    Have used the app for years, loved it and learned to adapt to all the version changes over the years, but am not crazy about this latest update. My searches seem to now show in a grid display instead of my preferred list display and I don’t see any option or toggle to choose the display and switch it back. I prefer the list display because it’s easier and quicker to scroll past listings which are irrelevant to my search…which there are tons that inevitably come up. Just tried to hunt for something specific and had to go through pages and pages of grid listings until frustration took over and I got out. I’ll go back to just using the site instead of the app for most searches. Hopefully, the full site will still display as a list. Disappointing.
  • Not very app like and not very browser like either Jun 15, 2021

    By John0627
    This so called app is confused when used on the Apple Mini. It acts a little like the app on my iPhone and yet I can’t share products like I can from my phone. It also acts like I’m using a browser by allowing me to “zoom in” to get a closer look at images as if I were on the browser. What I would like to see is the utilization of the browser like attributes and the app like attributes and make the tablet version better than the phone version, yet still have the conveniences of the phone app. I want to be able to immediately share something through text because I can text on my Apple Mini or my Apple iPad. I also like the full picture view better than magnifying a portion of an image. I find it more convenient using my computer’s browser because my finger is not in the way of images, only the tiny little cursor. My suggestion, make the Mini iPad version like the iPhone version because they are not that different since the iPad is a larger extension of the iPhone (app-wise) and not a PC.
  • iPad app buggy when using Magic Keyboard trackpad Oct 3, 2021

    By avantidomani
    I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the location of each item is being mapped to the blank area at the far left, but *only* when navigating with the trackpad. After it initially jumps left when entering the tab bar, I can click in the blank area and will be taken to the cart. If I carefully move the pointer in that blank space, I can find the corresponding spots to click into the other tabs. As soon as I approach the actual location of each item in the tab bar, however, the pointer jumps to the empty space in the far right. It’s impossible to hover the pointer over any of the the actual items in the bar so I have to use my finger on the screen instead. (Trying to use my finger in the blank area that responds to the pointer does nothing until I enter the expected boundary area for the home tab.)
  • Jan 23, 2022

    By Thom Douglas
    Terrible app for how financially loaded Amazon is. Some touch functions inop or delayed; Customer images in reviews was changed and does not function well, extreme latency. Was much better before, just another unnecessary change for change's sake but still no dark mode? #priorities Add to that Amazon's indifference for their employees safety and well-being and I'm finding it difficult to give any stars at all and not just delete the app and close my Prime account. Oh yeah, and frack Bezos lol
  • So many bad changes/updates Oct 13, 2019

    By Carterdl
    Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page
  • Was great until iOS 13 Apr 6, 2020

    By Luna Solterlu
    Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale.
  • Problems with latest version Sep 5, 2021

    By Jane7344
    Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products. This app is useful only for checking on order status and not for shopping - too bad. Can’t place order. It just returns user to proceed to checkout - looping forever. When try to display orders it asks for the login again (even if I just logged in a minute ago). The login completes and then displays a pop up box saying there was a problem try again. You click ok and the app hangs saying loading information Minutes pass. When you get tired of waiting and go back to the item, again you get into the same loop. Sometimes you can get in on the 2nd or 3rd try, just did 8 try and still didn’t work. This app used to work fully and now my am pretty useless - Been a month since this version was released and no fix in sight.
  • Jan 21, 2022

    By Stacey C
    My only complaint is that they will cancel an item you've ordered a month ago on the DAY IT WAS SUPPOSED TO BE DELIVERED. Yes you refunded me, however we are currently dealing with winter storms, and had I known YESTERDAY that this item could not be fulfilled in the time you said it would be, I would have gotten it at the store for a more expensive price. Now we are unprepared thanks to you canceling on us. Thanks a lot!
  • Progressively worse Aug 25, 2020

    By ZachtheRed
    More and more it’s harder to find things I know are available due to the results bringing up all sorts of things that have nothing to do with my search. The filters consistently remove items which makes it harder to compare without going through tons of pages. So many items are listed multiple times with no difference in price, seller, item, or prime availability which only makes searching tedious. Lately when I search for something I’ve bought it’s no longer at the top of results but gets removed from my list which is inconvenient. Finally the new layout to me is objectively worse for functionality but was pushed through because it looks “nicer” to whoever developed it. It loads slower, less shows up on the screen due to everything being 50% larger for some reason, and has made it slower browsing. Now I’ll be less likely to use the app to buy things more spur of the moment and buy fewer more necessary items on desktop.
  • Frustrating Aug 16, 2020

    By gutierrez037
    I have been using this app for a couple of year now and everything was going fine until this year. I have tried to order twice and I haven’t received either or the packages. The first time I got a full refund but the second time they told me I got a refund and never actually gave me my money back. I tried telling customer service but I don’t think they believe me and i don’t know why. They told me I got my refund back but when you look at my gift card balance it’s 0. I haven’t ordered anything since I placed that order so I don’t know where the money went. I have been having such a hard time trying to communicate my problem to them but they just don’t seem to understand or want to believe me. I also tried sending them screenshots to show them I wasn’t lying but the email they gave me didn’t work. Then they said they would give me a $5 gifts card and I never got it either. This app has been frustrating me so much lately. I just want my packages.
  • Annoying. Oct 28, 2020

    By come on amazon
    Hands down the most annoying thing about this app is trying to see reviews left on products. God forbid you try to open a photo to view a product and swipe through other photo reviews. That would be too simple. You have to open and close each picture to see them, even if they’re part of the same review. However, if you look at the view all feature, there’s suddenly no problem in swiping through photo reviews. Makes no sense. Also, can’t tell you how many times I’ve been scrolling quickly through products and accidentally swipe the screen and lose my place since I’m forced to move back a screen. The app is so sensitive that just a simple caress and I’m no longer reading product descriptions and I’m back at the home page. You would think that a company that makes billions of dollars almost every day can afford to pay to have better app integration and UI/UX, or, you know, pay their employees more.
  • Up grade destroyed it Sep 12, 2021

    By Lordsearider
    After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format.
  • Jan 23, 2022

    By Neil N
    Terrible costumer service! I returned a tablet and Amazon says the box arrived empty, even after I provided evidence that I didn't send an empty box. I have returned more expensive items and this is the first this happens to me. What an awful experience. DON'T buy "expensive" items from Amazon if you think you may return them. Buy them from somebody that have physical stores. If you are returning something valuable make a video at the ups store of you packing and handling it in.
  • Jan 14, 2022

    By Moonlight
    After being jerked around on returns for the last two months, I am giving up. I will shop elsewhere. I've deleted prime, kindle, and my payment method. I have always spent A LOT of money on Amazon, but you won't be getting anymore. You don't treat your customers right. Not only that but your app is almost unuseable, and your shipping has slowed way down.
  • Ridiculous & On-going Pop-up Suggestions/Tips Nov 21, 2021

    By ServRev
    Update: DELETING APP! Issue below continues and I will shop elsewhere! These pop ups really disrupt the shopping experience! Breaks your train if thought and what you were looking for—so fine, you won’t stop, so I will, buying elsewhere! We are all different—we think and sequence differently. STOP TELLING ME HOW TO DO THINGS—stupid pop up short cuts suggestions every time I do something—it disrupts the shopping experience. As a person with disabilities, it’s rude and insensitive for you to constantly remind me there is a way you want me to do things. Once is fine, but every time is like a pushy parent! Thanks for being the bully Amazon—so much for your sensitivity ads that you are open and accepting. Do you tell the deaf guy in your ads to listen differently? and do you constantly drop him tips in the same manner, with pop-ups? (You get my point!) Mind your own business—one reminder is enough—or there are other places I can shop! The passive aggressiveness is over the top! As well as your sneaky tactics of putting things on shopping lists I didn’t put there! (Must be a new MBA in Marketing trying to kiss up to management that he/she/they are increasing sales!) JUST STOP!!
  • Jan 18, 2022

    By Rob Riemy
    Literally nothing is received within 2 days anymore. The appeal of this company was you ordered something, it shipped that day or early the next day, and received it in 2 days. Now you order something, it ships 2 or 3 days later and then you receive it 2 days from then. 🤷‍♂️ If everything is going to take 5 days or more, I can physically go to a brick and mortar store and pick it up, which is what I've been doing.
  • packaging is annoying Sep 11, 2021

    By JCPennyy
    oh my gosh this is getting so frustrating. i order something over 2 weeks ago, ETA had been September 2nd. Doesn’t arrive and i’m told it’s running late. I get it, things happen. It tells me that my package will now arrive from the 5-7th. I wait patiently as it tells me that if it doesn’t arrive by the 7th then i can get a refund and cancel the order. The day comes and i’m now told I have to wait till that Friday (aka today) to be able to get a refund. Fridays here and guess what message I get? Yup, my package is now expected on the 15th. Still no option for a refund, and at this point i don’t even need the stuff I bought anymore (it was for a business) Total waste of time and just so frustrating, won’t let me speak to customer service either. Also, i don’t know what y’all did in the update but now I can only see 2 reviews out of however many there are, and of course it’s only the good reviews instead of the ones that actually say if anything is wrong. At first I thought it was just my phone, but my computer is the same thing. It’s not my wifi either, but please fix this because lately the app has been so frustrating.
  • Jan 22, 2022

    By bryce bronson II
    Won't waste my time or money with Amazon again. After buying a alternator from them that didn't work, and having a mechanic install it and then had to have him remove it and replace it with a alternator that did work through oriellys, not only had it cost me time from work and money wasted on mechanic, I couldn't get anything more than a store credit return. Now I had to spend my return on items that are no longer able to use prime with since it had expired since this started. Unreal!
  • Jan 21, 2022

    By Meriphius Felamorr
    My last review was taken down. The app is glitchy, there are rarely any delivery drivers available in my area, can't schedule later deliveries because it glitches out every single time. Half my orders end up in the neighborhood down the street from me because drivers are lazy. I pay for Prime benefits and my orders are still delayed, every single time. Why pay for Prime when you still have to wait 4 or 5 EXTRA days for your orders? Prime is a rip off. AMAZON IS FAILING.
  • Jan 8, 2022

    By Isaac Gutierrez
    It always freezes up, and it suggests things you don't want. It also won't let you rate things because of bigotry or race, which is weird because the most awful people are able to rate things, but if you are kind and respectful they stop letting you rate stuff and won't change it no matter what. Still a problem. I'm tired of it. Maybe I should stop using Amazon and use Walmart+. They at least let you review your purchases.
  • Jan 9, 2022

    By Colleen Gioia
    Have been trying to get whole foods delivery for a week. When I got a notification to checkout the first time, the app kept glitching and wouldn't let me check out. I kept getting an error message. Customer service was not helpful and I couldn't check out. Now, I got the notification again, and it is unavailable. I give up. I'm buying my $200 worth of groceries on instacart. I'm officially never getting groceries through here again.

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