Amazon Shopping - Search, Find, Ship, and Save
ShoppingAmazon Mobile LLC
Browse, search & buy millions of products right from your Android device.
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About Amazon Shopping - Search, Find, Ship, and Save
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Browse, search & buy millions of products right from your Android device.
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About Amazon Shopping - Search, Find, Ship, and Save
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Product Features
* Customers are able to shop millions of products on any of Amazon's sites around the world from a single app
*Use Alexa to help you shop—just use your voice to search for products on Amazon, track your orders, and reorder your favorite items. Tap the microphone icon and say “where’s my stuff?” to access open orders. Reorder products by saying “reorder paper towels” or “buy more batteries”.
* Take advantage of 1-Click ordering, customer support, Wish Lists, create or find a baby or wedding registry, order tracking, and more
* Scan product barcodes and images to compare prices and check availability using Scan It
* Check out Gold Box Deals - including the Deal of the Day and Lightning Deals, and get automatically notified when new deals become available
* Send and share links to products via email, SMS, Facebook, Twitter, and more
* Sign-up for automatic shipment notifications to know when your order ships and arrives
* Buy with confidence, knowing that all transactions are securely processed
Product Description
The Amazon Shopping app lets you shop millions of products and manage your Amazon orders from anywhere. Browse, shop by department, compare prices, read reviews, share products with friends, and check the status of your orders.
Compare prices and availability by typing in your search, scanning a barcode or an image with your camera, or using your voice. Never miss a deal with easy access to Lightning Deals and the Deal of the Day. You can also sign-up for shipment notifications to know when your order ships and arrives. You have full access to your Shopping Cart, Wish Lists, payment and Prime shipping options, Subscribe & Save order history, and 1-Click settings, just like on the full Amazon.com site. All Amazon Shopping app purchases are routed through Amazon's secure servers to encrypt and safeguard your personal information.
Important Note Regarding Permissions
Please note that the Amazon Shopping app requires access to the following services to operate properly:
* Contacts: Allows you to send Amazon gift cards to your contacts or invitation to install the Amazon app.
* Camera: Allows the Amazon app to access your camera on the device. You can use your camera to find products by scanning the cover or its barcode, to add gift cards and credit cards, or to add pictures in the product reviews.
* Flashlight: Allows the Amazon app to turn on the flashlight. You can use the flashlight to find products with the camera feature even in low-light or dark conditions.
* Microphone: Allows the Amazon app to access your microphone to use your voice to search and interact with your Assistant.
* Location: Allows the Amazon app to access your location to help you discover local offers and select addresses fast.
* Account: Allows you to share products on Amazon with your friends and families through Facebook or other social networks.
* Phone: Allows the Amazon app to pre-populate the Amazon Customer Service number on your phone’s keypad.
* Storage: Allows the Amazon app to store your preferences so that some features can load and run faster on the device.
* Wi-Fi: This permissions is used when setting up either a Dash Button or Dash Wand using the Amazon Shopping app.
The Amazon App for Tablets is available on Google Play. Search for "Amazon Tablet" to install the app and begin shopping.
* Customers are able to shop millions of products on any of Amazon's sites around the world from a single app
*Use Alexa to help you shop—just use your voice to search for products on Amazon, track your orders, and reorder your favorite items. Tap the microphone icon and say “where’s my stuff?” to access open orders. Reorder products by saying “reorder paper towels” or “buy more batteries”.
* Take advantage of 1-Click ordering, customer support, Wish Lists, create or find a baby or wedding registry, order tracking, and more
* Scan product barcodes and images to compare prices and check availability using Scan It
* Check out Gold Box Deals - including the Deal of the Day and Lightning Deals, and get automatically notified when new deals become available
* Send and share links to products via email, SMS, Facebook, Twitter, and more
* Sign-up for automatic shipment notifications to know when your order ships and arrives
* Buy with confidence, knowing that all transactions are securely processed
Product Description
The Amazon Shopping app lets you shop millions of products and manage your Amazon orders from anywhere. Browse, shop by department, compare prices, read reviews, share products with friends, and check the status of your orders.
Compare prices and availability by typing in your search, scanning a barcode or an image with your camera, or using your voice. Never miss a deal with easy access to Lightning Deals and the Deal of the Day. You can also sign-up for shipment notifications to know when your order ships and arrives. You have full access to your Shopping Cart, Wish Lists, payment and Prime shipping options, Subscribe & Save order history, and 1-Click settings, just like on the full Amazon.com site. All Amazon Shopping app purchases are routed through Amazon's secure servers to encrypt and safeguard your personal information.
Important Note Regarding Permissions
Please note that the Amazon Shopping app requires access to the following services to operate properly:
* Contacts: Allows you to send Amazon gift cards to your contacts or invitation to install the Amazon app.
* Camera: Allows the Amazon app to access your camera on the device. You can use your camera to find products by scanning the cover or its barcode, to add gift cards and credit cards, or to add pictures in the product reviews.
* Flashlight: Allows the Amazon app to turn on the flashlight. You can use the flashlight to find products with the camera feature even in low-light or dark conditions.
* Microphone: Allows the Amazon app to access your microphone to use your voice to search and interact with your Assistant.
* Location: Allows the Amazon app to access your location to help you discover local offers and select addresses fast.
* Account: Allows you to share products on Amazon with your friends and families through Facebook or other social networks.
* Phone: Allows the Amazon app to pre-populate the Amazon Customer Service number on your phone’s keypad.
* Storage: Allows the Amazon app to store your preferences so that some features can load and run faster on the device.
* Wi-Fi: This permissions is used when setting up either a Dash Button or Dash Wand using the Amazon Shopping app.
The Amazon App for Tablets is available on Google Play. Search for "Amazon Tablet" to install the app and begin shopping.
App Store
Browse, search, get product details, read reviews, and purchase millions of products with Amazon International Shopping – now available in English, Spanish, German, and Simplified Chinese. Amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more.
Convenient
Sign in with your existing Amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. Shop just as you do on the web.
Fast
Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search.
Secure
All purchases are routed through Amazon's secure servers, protecting your personal, payment, and order information.
International Delivery
Amazon now delivers to 100+ countries in as quickly as 3-5 days.
Universal
In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.
In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.
Convenient
Sign in with your existing Amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. Shop just as you do on the web.
Fast
Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search.
Secure
All purchases are routed through Amazon's secure servers, protecting your personal, payment, and order information.
International Delivery
Amazon now delivers to 100+ countries in as quickly as 3-5 days.
Universal
In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.
In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.
Ratings & Reviews
Write a Review
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Community
Amazon is one of my favorite places to shop online and I do most of my shopping on it. From $.99 eBooks to more expensive electronics, it’s my go to place.1 year ago
by Bhanu
-
Community
Looking for some ideas about how much your stamps are worth? Why not go on Amazon and find some books on rare stamps. I am on this site at least 2 hours a day looking through their bargains and they have books on all topics.1 year ago
by Sharon
-
Community
When you’re looking for a book on any topic, including ancient coins, Amazon is the place to go. You’ll find over 400 books here on the topic so you can educate yourself. As a huge reader myself I’m always on Amazon.1 year ago
by Stefan
-
Community
Although you can buy a smartwatch at Amazon, it's also a rich resource for customer reviews. With over 1,000,000 product reviews, find out what customers are saying about your ideal smartwatch or brand before parting with your money. more1 year ago
by Darla
-
Community
When there’s a blizzard forecast for the end of the week and they’re calling for 12 to 24 inches or more, you want to make sure you have batteries, food, canned goods, and more. All of this can be ordered from Amazon, and if you have Amazon prime shipping, they may even be free. I use this app all the time for ordering food and more. more1 year ago
by Sharon
-
Community
Sell your products to hundreds of millions of Amazon customers. No per-item listing fees. Monetize your apps and games by integrating the Amazon Mobile Ads API, In-App Purchasing API or the Mobile Associates API, which lets you sell physical products in your app and earn up to a 6% transaction fee. more2 years ago
by Daniela
-
Expert
- 1-Click Ordering lets you buy products with the push of a button. Make shopping simple, easy & quick when you have lots of gifts to buy
- Save money with Gold Box Deals that include Lightning Deals and the Deal of the Day, and get notifications when these deals go live
- Search millions of products from all over the world! Get reviews, detailed product information, and notifications for all of your purchases.
Reviewed by Laura S on December 19, 2017
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Has frustrating UI issues
Jan 24, 2021 The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app. more -
Poor experience for Alaskans
Nov 28, 2020 It seems that about half of the things in my search results cannot be shipped to my home near Anchorage, Alaska. I am a one hour drive from one of the largest cargo hub airports in the world, where most of Amazons products are shipped through, and where one of their warehouses reside. Why do you waste half my time on your application by showing me results that have those bright red letters that say “this cannot be shipped to your location”? You already know that, so why are you showing me products I can’t buy? There should be a preference to turn that off. My second pet peeve is that so many items cannot be shipped to a PO Box. Why? It’s not our fault that the Postal Service doesn’t provide delivery to our physical address, or my 100,000 neighbors in the MatSu Borough. Third, why can’t I mark a book or other product so that I never see it again?I keeping being shown the same books that I’m not interested in over and over again. There are many things this app does well, but these three issues are becoming more and more annoying. I’m starting to purchase from other stores that don’t have these issues. more -
Change payment for orders
May 4, 2021 Today was an issue because I wasn’t able to change my payment card for an order (made two weeks ago). I was asked to “Revise payment card”, but upon trying, I received an error several times until needing to speak with a representative. It would be great if you could fix this problem so that, IF the original payment card doesn’t work/expires due to a delay on your end, that the customer is allowed to CHANGE PAYMENT TO A DIFFERENT CARD ALREADY ON FILE. I have 4 cards on file with you, but wasn’t able to change payment card to the others and instead was on the phone for half an hour trying to re-order completely instead of just changing the payment for the order to a different card for the same order. Otherwise have had no problems with the App until this happened and it wasn’t my fault ultimately but required help from a phone representative instead of simply selecting a different card in the App. more
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Has frustrating UI issues
Jan 24, 2021 The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app. more -
Poor experience for Alaskans
Nov 28, 2020 It seems that about half of the things in my search results cannot be shipped to my home near Anchorage, Alaska. I am a one hour drive from one of the largest cargo hub airports in the world, where most of Amazons products are shipped through, and where one of their warehouses reside. Why do you waste half my time on your application by showing me results that have those bright red letters that say “this cannot be shipped to your location”? You already know that, so why are you showing me products I can’t buy? There should be a preference to turn that off. My second pet peeve is that so many items cannot be shipped to a PO Box. Why? It’s not our fault that the Postal Service doesn’t provide delivery to our physical address, or my 100,000 neighbors in the MatSu Borough. Third, why can’t I mark a book or other product so that I never see it again?I keeping being shown the same books that I’m not interested in over and over again. There are many things this app does well, but these three issues are becoming more and more annoying. I’m starting to purchase from other stores that don’t have these issues. more -
Change payment for orders
May 4, 2021 Today was an issue because I wasn’t able to change my payment card for an order (made two weeks ago). I was asked to “Revise payment card”, but upon trying, I received an error several times until needing to speak with a representative. It would be great if you could fix this problem so that, IF the original payment card doesn’t work/expires due to a delay on your end, that the customer is allowed to CHANGE PAYMENT TO A DIFFERENT CARD ALREADY ON FILE. I have 4 cards on file with you, but wasn’t able to change payment card to the others and instead was on the phone for half an hour trying to re-order completely instead of just changing the payment for the order to a different card for the same order. Otherwise have had no problems with the App until this happened and it wasn’t my fault ultimately but required help from a phone representative instead of simply selecting a different card in the App. more -
Jul 17, 2021 Update: 17th of July Works fine post removal and reinstalling to latest revision. Annoying to have to keep signing in to use the application on Android. iOS and the OSX Platform are fine. There's something going on wherein, the Android version consistently logs me out thus, requiring the incessant and rather annoying, need to resign in all the time. I'm uninstalling the app. Tired of having to deal with a 16-bit passcode sign in. more -
2 Day Shipping for Prime members is B.S.
Apr 28, 2018 Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price. more -
Jul 17, 2021 I have two things to say about Amazon shopping. How did we all manage without it? Going to the store, really? And, the recent third party seller product quality complaints are accurate. They've been very lax about third party quality control recently. They're allowing a lot of real junk to be sold through Amazon. more -
Absolutely Hate the New UI and Color Crime
Jun 4, 2020 I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again. more -
Noticeable UI experience between iPad and iPhone
Apr 5, 2021 Apologies if this sounds a bit odd but ... On my iPad units (iPad Pro 1st gen and iPad Air), all product items renders slower and specifically during item previewing, it is extremely sluggish upon selection etc. + if I view a few product videos, the top navigation frame often times will just disappear and I no longer can go back nor select anything to move forward (press the home button and swipe up to close the app). EFFECTIVELY, the user experience on the iPad has become quite poor and unreliable for quite some time (I finally got around to submitting a review to share it). INVERSELY, using the app on my iPhone 12, it works quite reliably well as expected. In fact, I often use my iPad to view some products ‘on the big gear screen’ as needed but end up using my iPhone to wrap up and make the purchases. Hopefully someone on the app dev side can look into this odd scenario. Thank you more -
Jul 18, 2021 recent issues that have made it hard to use lately: the "view in your room" feature works sometimes, but when it doesn't, the placement grid produces a rapidly flashing black and white square. it luckily just gives me a headache, but could serve very dangerous for anyone with epilepsy etc. when i click lists, it automatically defaults to the same list no matter what i do instead of showing me all my wishlists. its not even one i open the most often, besides the fact it opens every time autom. more -
Jul 17, 2021 Hands down the best online shopping experience. If they don't have it nobody will. And it comes so fast it's so convenient. Especially if you have prime. Even without prime the deals are amazing. And the turnaround to when you receive your product from the day you order it is outstanding. more
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Jul 21, 2021 On the first order, they screwed up. Delivered to the WRONG address. Picture they sent me was not my HOUSE and they would not call the driver to retrieve the item and delivered to the correct house. Not good business or customer Service. Cancelled Prime Service before they charged me and deleted the app. Stay away from Amazon. Waste of time and energy. more -
Jul 20, 2021 The service is excellent but the app is not that good, I'd love it to have a dark/night theme, more options on editing my lists, less buggy if possible as sometimes easy tasks like editing list and move/delete stuff tend to close the app or displays a white page ir error messages and I need to reopen the app, I'd love the same option of moving items from your list like the web version please, it would be great to add more space in details on your delivery options. more -
Jul 20, 2021 Keep getting the dumb dogs error, then some text saying "connection refused" I uninstalled and reinstalled to the latest version, worked ok for a day, back to the nonsense. Same with Amazon music app now too. Get your things lined up, if it isn't broken, why do you "fix" it? more -
0 out of 5
Jan 9, 2021 Im not allowed to leave a no star rating in the star rating, so let me explain. I made an account last year and ordered 3 things. 2 of them came late, although it wasn’t a big deal. The third thing wasn’t even what I ordered, but because I wasn’t charges extra I decided to just accept it as it was. Then when they gave me an option to send them my credit card information, I choose not to. Because of this, they suspended my account and held it for review, then refused to review it for several months leading me to make a new account, however if you do this you are breaching the terms of service. So now all accounts I make are suspended and the support team told me they refuse to accept money from me. My mistake was making a new account after they suspended my account, but they suspended my account for not giving them my credit card information, then refused to review the account for a year. No one works there to intentionally screw with customers, but their rules and how they treat them is certainly not professional. They informed me that the credit card linked to my previous account was deleted and therefore not linked to the previous accounts, but since it was used at all, they can’t accept it. Incompetent more -
Jul 20, 2021 Well, I've changed my review from great experience to poor. I really liked Amazon because I could get the items I order in 2 days, now it usually takes on average 5 days. Sorry but I can pick it up at the store by then. It used to save me a trip to town but not anymore. more -
Jul 20, 2021 new update cuts off photo of item on left. No need for the new red swipe right delete when the delete button is still visible to the right of item. The app is too slow. The descriptions are always unhelpful. Too many fake reviews. Listing says the item will arrive tomorrow then after you pay it says 3 days later. Customer "service" is useless and designed that way to prevent you from getting your money back. Amazon is all part of the scheme to destroy America and bring in socialism. Trump won. more -
Not very app like and not very browser like either
Jun 15, 2021 This so called app is confused when used on the Apple Mini. It acts a little like the app on my iPhone and yet I can’t share products like I can from my phone. It also acts like I’m using a browser by allowing me to “zoom in” to get a closer look at images as if I were on the browser. What I would like to see is the utilization of the browser like attributes and the app like attributes and make the tablet version better than the phone version, yet still have the conveniences of the phone app. I want to be able to immediately share something through text because I can text on my Apple Mini or my Apple iPad. I also like the full picture view better than magnifying a portion of an image. I find it more convenient using my computer’s browser because my finger is not in the way of images, only the tiny little cursor. My suggestion, make the Mini iPad version like the iPhone version because they are not that different since the iPad is a larger extension of the iPhone (app-wise) and not a PC. more -
Jul 16, 2021 Randomly goes to main page for no reason while searching. Won't let me filter results by shipping speed most the time. When I select sort by price or limit to things under 25$, I still get every other item priced outside the list. It's harder to use this app than it used to be and far more difficult than most other competition apps. Add on that prime now doesn't do next day or 2 day for almost anything. Just not worth the hassle. Used to be easier to shop on here than go somewhere, not anymore more -
So many bad changes/updates
Oct 13, 2019 Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page more -
Ugh so bad
Nov 28, 2020 Ever since the new interface it’s gone from bad to worse. The app is clunky and it freezes if I go back from an item page sometimes it resets me all the way back to page 1. Then I have to scroll down hit next and do that 5x to get back where I was. Sometimes images don’t load on the list pages. My WiFi is fine doesn’t happen anywhere else. They don’t make it any easier to shop with these issues. I hate how they list orders now. All out of order and everywhere. 1 of my orders just fell off the wagon no notifications on THAT 1 supposed to arrive yesterday it’s a few miles away and now suddenly it’s 2-4 days before delivery and that is not at the top of my order list - a missed delivery! No it’s down at the bottom just above delivered but below all upcoming deliveries. Unreal. This should be a priority because it was missed it’s close by and there’s a shipping issue delaying multiple days and no explanation. The new interface is not user friendly. Prior to most recent update notifications were at the top to click (the bell) it’s gone now. more
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Community
Amazon is one of my favorite places to shop online and I do most of my shopping on it. From $.99 eBooks to more expensive electronics, it’s my go to place.1 year ago
by Bhanu
-
Community
Looking for some ideas about how much your stamps are worth? Why not go on Amazon and find some books on rare stamps. I am on this site at least 2 hours a day looking through their bargains and they have books on all topics.1 year ago
by Sharon
-
Community
When you’re looking for a book on any topic, including ancient coins, Amazon is the place to go. You’ll find over 400 books here on the topic so you can educate yourself. As a huge reader myself I’m always on Amazon.1 year ago
by Stefan
-
Community
Although you can buy a smartwatch at Amazon, it's also a rich resource for customer reviews. With over 1,000,000 product reviews, find out what customers are saying about your ideal smartwatch or brand before parting with your money. more1 year ago
by Darla
-
Community
When there’s a blizzard forecast for the end of the week and they’re calling for 12 to 24 inches or more, you want to make sure you have batteries, food, canned goods, and more. All of this can be ordered from Amazon, and if you have Amazon prime shipping, they may even be free. I use this app all the time for ordering food and more. more1 year ago
by Sharon
-
Community
Sell your products to hundreds of millions of Amazon customers. No per-item listing fees. Monetize your apps and games by integrating the Amazon Mobile Ads API, In-App Purchasing API or the Mobile Associates API, which lets you sell physical products in your app and earn up to a 6% transaction fee. more2 years ago
by Daniela
-
Expert
- 1-Click Ordering lets you buy products with the push of a button. Make shopping simple, easy & quick when you have lots of gifts to buy
- Save money with Gold Box Deals that include Lightning Deals and the Deal of the Day, and get notifications when these deals go live
- Search millions of products from all over the world! Get reviews, detailed product information, and notifications for all of your purchases.
Reviewed by Laura S on December 19, 2017
-
2 Day Shipping for Prime members is B.S.
Apr 28, 2018 Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price. more -
Jul 17, 2021 I have two things to say about Amazon shopping. How did we all manage without it? Going to the store, really? And, the recent third party seller product quality complaints are accurate. They've been very lax about third party quality control recently. They're allowing a lot of real junk to be sold through Amazon. more -
Jul 17, 2021 Hands down the best online shopping experience. If they don't have it nobody will. And it comes so fast it's so convenient. Especially if you have prime. Even without prime the deals are amazing. And the turnaround to when you receive your product from the day you order it is outstanding. more -
My homepage icon bar with the home, profile and shopping cart icon as fallen and it can’t get up
Sep 4, 2020 HELP! It’s driving me crazy. A few days ago my homepage icon bar with the home, profile and shopping cart icon as fallen to the bottom of my page and I cannot move it back to the top. I’ve reinstalled app, changed my password, google searched, called customer service and they told me to leave a review on the App Store and I will be contacted by the developer. It drives me crazy because I cannot see through the bar and it gets in the way of scrolling and viewing my page. In the last few days it’s changed back and forth at random. Every time I think it’s fixed, it’s not long before it changed again. I do nothing different, what gives? Most importantly, HELP!!!! more -
Best App Ever!
Sep 8, 2020 Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful. more -
Saved For Later list scroll broken
Nov 1, 2017 Saved For Later list scroll broken. Inserts recommendations into the middle of my saved for later list, then pauses while it tries to load more of my list *above* the recommendations, while I am fighting to scroll down past the recommendations. This is causing the screen to freeze, duplicate and/or missing items, and the inability to scroll past the annoying recommendations. Also, putting recommendations in the Saved for Later list is a poor idea- I have many unrelated items in my list- yet the recommendations section automatically inserted into my list fills half my screen and relates to only one item in my list that maybe I have no intention of buying at the moment. Very annoying. more -
Would let my light bill be overdue before I got rid of my Prime membership
May 5, 2021 They have the absolute best customer service of literally any company I have ever dealt with! No matter if a wrong or defective item was accidentally sent they take care of everything seamlessly! I just can’t say enough good about them! I order several times a week and I’m never disappointed with this app even when wrong items are sent they have the most courteous customer service team and being a prime member has so many perks! I get to read amazing books for free and so much more! Thank you for being my go to place for absolutely everything I need! Not only do they have everything I need but for great prices and the fastest delivery!! more -
The shock collar is exactly what we needed
Apr 24, 2021 I’m in the elderly age category and currently living in an apartment with my two canine companions. This environment is new to all of us. Star the younger “furbee” thinks she is responsible for clearing all comers barking her disapproval quite loudly. Since neighbors are unhappy with this greeting I’ve been at pains to inform her that I do not need this protection and she should stop the noise before we are evicted. The new shock collar replaces one that ceased to work after only a few months. I bought this collar because it is well sealed and waterproof. My dogs are small and close to the ground where water and rain collect. I’m especially grateful for the plug/seal where the recharge cord is inserted to recharge. Thanks from Star and Lily and Patt more -
Used to be awesome till comments and reviews for products got corrupted.
Mar 28, 2019 I’m writing this because since a couple of updates back, the comment and reviews for products have been messed up. Simply put for example, you search for an airplane, you pick your product from the search results, click on the reviews and comments for said product, and you get reviews and comments for a BOAT. A completely unrelated product. Don’t know if it’s just affecting me or others, but it’s extremely annoying because product reviews are VERY helpful and instrumental in making an informed purchase. Please fix. Everything else is fine though. more -
Only If I could give it zero stars...
Sep 16, 2019 I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it. more
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Change payment for orders
May 4, 2021 Today was an issue because I wasn’t able to change my payment card for an order (made two weeks ago). I was asked to “Revise payment card”, but upon trying, I received an error several times until needing to speak with a representative. It would be great if you could fix this problem so that, IF the original payment card doesn’t work/expires due to a delay on your end, that the customer is allowed to CHANGE PAYMENT TO A DIFFERENT CARD ALREADY ON FILE. I have 4 cards on file with you, but wasn’t able to change payment card to the others and instead was on the phone for half an hour trying to re-order completely instead of just changing the payment for the order to a different card for the same order. Otherwise have had no problems with the App until this happened and it wasn’t my fault ultimately but required help from a phone representative instead of simply selecting a different card in the App. more -
Jul 17, 2021 Update: 17th of July Works fine post removal and reinstalling to latest revision. Annoying to have to keep signing in to use the application on Android. iOS and the OSX Platform are fine. There's something going on wherein, the Android version consistently logs me out thus, requiring the incessant and rather annoying, need to resign in all the time. I'm uninstalling the app. Tired of having to deal with a 16-bit passcode sign in. more -
Problem with grocery pickup
May 1, 2021 I’m sure in many cases it’s helpeful that the system automatically sends someone out with your groceries as soon as you roll into the parking lot, but if it does that automatically without you confirming that you’re there and ready to receive, that could mean a Whole Foods associate is out there looking for you for a hot minute. I arrived with the intention of running inside first to grab something that I couldn’t order through the site and then signaling my arrival (telling the app where I was parked) once I got back the car and moved into a curbside spot. But when I got back out there, someone had been waiting/looking for me with my order for several minutes, because the system automatically sent her out there as soon as I rolled into the parking lot. more -
Needs a Forward button.
Mar 23, 2019 I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh. If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again. Or, stop going back to the beginning with two presses of back. more -
Problems with iPhone X??
Jan 3, 2018 I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year! more -
Limit Filters
Jan 1, 2021 I know Amazon’s technology can only do so much with filters (as so many other sites). However, sorting just by one thing (price, rating, etc) is not enough. Some sites open a ‘window’ for multi filter selection. You can’t give selections for every type of item but maybe give a broader selection and allow multi-select narrow (also in the Wish List section). I entered a search for ‘Lincoln Rhyme book series’: the first book in the list isn’t even one of the series books. Example of a more helpful sort: I have a movie and a book Wish List. The only way to sort is by priority. What if I wanted it by Author or Alphabetical? Author is a bit fine tuning but you get the idea. more -
Delivery is HORRIBLE
Mar 16, 2021 Delivery is horrible!... I have called customer service several times to complain about the way packages are mishandled. From packages being left on the ground(not on the steps but the actual ground) to packages being left unattended on the step with no immediate notification of them being there (i.e. a simple knock)....A picture of the package being delivered shows up hours after they have been left unattended!!...Customer service reps assure me that the issue is being handled but clearly it has not!.... I enjoy the convenience but very dissatisfied with the service and treatment!... I see why so many package pirates get away with it...Amazon’s careless delivery drivers makes stealing a lot easier for them!! more -
Definitely an improvement!
Jul 27, 2020 I love the manner in which orders are listed in the app now. Before, items appeared in a random order and sometimes undelivered items were lost lower in the list but now they’re clearly marked in the order in which delivery is expected. Such an improvement! So much cleaner and clearer. The other comment I have is that for some unknown reason, two of my reviews have been blocked due to “sensitivity reasons” — I don’t understand why you ask for reviews when you’re going to block them for no reason. I reread those two reviews and they’re about a lightbulb and trash can liners and there’s nothing sensitive about what I wrote. Thank you for listening. more -
Expiration of availability to return
May 27, 2021 I purchased a battery for a Ryobi product, a 40w. I did not need it right away and it was 2 weeks before I used it. It showed to only half charge and I thought it was just something with the gauge. After using it uncharged it again. By the time I needed it again I found it would not charge at all. I missed the 1 month deadline by 2 days to return it. By having a blanket deadline for returns is not fair. If I bought a blender, for example, that I use every day, I would know pretty quick if it had a problem. But something like the battery I bought, that would not have a daily use, I would need more time to give it a test. more
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Has frustrating UI issues
Jan 24, 2021 The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app. more -
Poor experience for Alaskans
Nov 28, 2020 It seems that about half of the things in my search results cannot be shipped to my home near Anchorage, Alaska. I am a one hour drive from one of the largest cargo hub airports in the world, where most of Amazons products are shipped through, and where one of their warehouses reside. Why do you waste half my time on your application by showing me results that have those bright red letters that say “this cannot be shipped to your location”? You already know that, so why are you showing me products I can’t buy? There should be a preference to turn that off. My second pet peeve is that so many items cannot be shipped to a PO Box. Why? It’s not our fault that the Postal Service doesn’t provide delivery to our physical address, or my 100,000 neighbors in the MatSu Borough. Third, why can’t I mark a book or other product so that I never see it again?I keeping being shown the same books that I’m not interested in over and over again. There are many things this app does well, but these three issues are becoming more and more annoying. I’m starting to purchase from other stores that don’t have these issues. more -
Absolutely Hate the New UI and Color Crime
Jun 4, 2020 I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again. more -
Noticeable UI experience between iPad and iPhone
Apr 5, 2021 Apologies if this sounds a bit odd but ... On my iPad units (iPad Pro 1st gen and iPad Air), all product items renders slower and specifically during item previewing, it is extremely sluggish upon selection etc. + if I view a few product videos, the top navigation frame often times will just disappear and I no longer can go back nor select anything to move forward (press the home button and swipe up to close the app). EFFECTIVELY, the user experience on the iPad has become quite poor and unreliable for quite some time (I finally got around to submitting a review to share it). INVERSELY, using the app on my iPhone 12, it works quite reliably well as expected. In fact, I often use my iPad to view some products ‘on the big gear screen’ as needed but end up using my iPhone to wrap up and make the purchases. Hopefully someone on the app dev side can look into this odd scenario. Thank you more -
Jul 18, 2021 recent issues that have made it hard to use lately: the "view in your room" feature works sometimes, but when it doesn't, the placement grid produces a rapidly flashing black and white square. it luckily just gives me a headache, but could serve very dangerous for anyone with epilepsy etc. when i click lists, it automatically defaults to the same list no matter what i do instead of showing me all my wishlists. its not even one i open the most often, besides the fact it opens every time autom. more -
Inaccurate delivery date
Jul 9, 2021 I’ve been using this app and company for years now and it’s been all good and well, but not without issues. My main issue is that when you go to purchase something, it gives you a delivery date window, which I use to see if it will be delivered on a day that I’m off of work. But once the order is processed, it ALWAYS gives a different delivery estimated window. I understand that estimations are estimations, but the fact that it’s always incorrect is quite frustrating, and I’d rather not have an initial estimation at all. I’d like to be home for the delivery, or at least be able to change my options if not. I go back to see if I can pick it up at a locker instead and it doesn’t even give me that option. It’s just disappointing. Otherwise, everything else works as intended. more -
All Hail The Kingdom of Glitch-y Wishlists!
Oct 26, 2020 Edit: Alrighty, now that you are here, let’s begin... You do know how your app is neatly organized? And your delivery service is excellent? Well that all is true. But your wishlists are awful! I put an item(s) and it MULTIPLIED. [Stammering for comic effect-] W-w-w why would it multiply?????!!!! That is ridiculous! It’s not just with one wishlist, it happens on another wishlist too!!!! And that is not my only problem with the wishlists, I put comments, quantity, and priority, on items and I walk away for a couple of minutes ... COMPLETELY GONE!!!! Why is that??? So, I try to re-ad (if that’s a word.) and it says it is already on my wishlist. I admit, I’m a kid so I may be doing something wrong. But, if I’m not, you people have a bug in your system. Now, don’t get me wrong, I love your company, U are organized and helpful to the Human race. But pls, fix the list problem. more -
What happened?
Mar 28, 2021 This used to be a well designed app but it’s not so great anymore. I’m not gonna write a whole essay on what’s wrong with the app, but one of the most annoying changes is instead of infinite scrolling, they added pages. What idiot thought that was a good idea?! Please go back to infinite scrolling, or at least give us the option to have that instead of the pages. It’s also frustrating that if I add something to a list, then try t go back to shopping, the back button just goes thru all the previous pages instead of just taking me back to my search page. Why have the continue shopping button if I need to go thru all the previous pages to get to my search anyways? There’s more stuff wrong with the app, but like I said, I’m not here to write an essay. more -
Why
Apr 4, 2020 Why are you no longer showing items that are related to the item that you’re buying??? That was one of the most helpful features. I don’t want to see a list of sponsored items. You guys really need to do user testing because none of your new changes make sense. Customers don’t want any of this. We don’t want to see a bunch of movies on the home page. This is not Netflix. Also.. In a time like this why are you only selling needed products to government and hospitals??? They already buy from large Chinese corporations and warehouses and can find things anywhere if available. The regular people don’t have the privilege of doing the same thing. Think about the people that support you on a day to day basis! It is already hard enough finding items in stores!!!! more -
Recent Update is Very Annoying
Feb 12, 2020 I’m not usually one to leave reviews on apps that I use, but I’ve been very frustrated after a recent update. Searching for things has become exponentially more annoying. Each time you choose a new category to refine your search (such as choosing long sleeve, or size, or department) it automatically takes you to results. Each time. So if I’m looking for something specific, such as “Long sleeve, V-neck, Floral, size 16, under $50”, it will take you back to results after each of those that you choose. It’s VERY annoying; the old “refine search” menu was great, and I can’t see how this is an improvement on it. On the positive side, search with picture is useful and fun, and is the only reason I’m not making this a 2 star review. more
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Jul 20, 2021 The service is excellent but the app is not that good, I'd love it to have a dark/night theme, more options on editing my lists, less buggy if possible as sometimes easy tasks like editing list and move/delete stuff tend to close the app or displays a white page ir error messages and I need to reopen the app, I'd love the same option of moving items from your list like the web version please, it would be great to add more space in details on your delivery options. more -
Jul 20, 2021 Well, I've changed my review from great experience to poor. I really liked Amazon because I could get the items I order in 2 days, now it usually takes on average 5 days. Sorry but I can pick it up at the store by then. It used to save me a trip to town but not anymore. more -
Not very app like and not very browser like either
Jun 15, 2021 This so called app is confused when used on the Apple Mini. It acts a little like the app on my iPhone and yet I can’t share products like I can from my phone. It also acts like I’m using a browser by allowing me to “zoom in” to get a closer look at images as if I were on the browser. What I would like to see is the utilization of the browser like attributes and the app like attributes and make the tablet version better than the phone version, yet still have the conveniences of the phone app. I want to be able to immediately share something through text because I can text on my Apple Mini or my Apple iPad. I also like the full picture view better than magnifying a portion of an image. I find it more convenient using my computer’s browser because my finger is not in the way of images, only the tiny little cursor. My suggestion, make the Mini iPad version like the iPhone version because they are not that different since the iPad is a larger extension of the iPhone (app-wise) and not a PC. more -
So many bad changes/updates
Oct 13, 2019 Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page more -
Was great until iOS 13
Apr 6, 2020 Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale. more -
Progressively worse
Aug 25, 2020 More and more it’s harder to find things I know are available due to the results bringing up all sorts of things that have nothing to do with my search. The filters consistently remove items which makes it harder to compare without going through tons of pages. So many items are listed multiple times with no difference in price, seller, item, or prime availability which only makes searching tedious. Lately when I search for something I’ve bought it’s no longer at the top of results but gets removed from my list which is inconvenient. Finally the new layout to me is objectively worse for functionality but was pushed through because it looks “nicer” to whoever developed it. It loads slower, less shows up on the screen due to everything being 50% larger for some reason, and has made it slower browsing. Now I’ll be less likely to use the app to buy things more spur of the moment and buy fewer more necessary items on desktop. more -
Frustrating
Aug 16, 2020 I have been using this app for a couple of year now and everything was going fine until this year. I have tried to order twice and I haven’t received either or the packages. The first time I got a full refund but the second time they told me I got a refund and never actually gave me my money back. I tried telling customer service but I don’t think they believe me and i don’t know why. They told me I got my refund back but when you look at my gift card balance it’s 0. I haven’t ordered anything since I placed that order so I don’t know where the money went. I have been having such a hard time trying to communicate my problem to them but they just don’t seem to understand or want to believe me. I also tried sending them screenshots to show them I wasn’t lying but the email they gave me didn’t work. Then they said they would give me a $5 gifts card and I never got it either. This app has been frustrating me so much lately. I just want my packages. more -
Annoying.
Oct 28, 2020 Hands down the most annoying thing about this app is trying to see reviews left on products. God forbid you try to open a photo to view a product and swipe through other photo reviews. That would be too simple. You have to open and close each picture to see them, even if they’re part of the same review. However, if you look at the view all feature, there’s suddenly no problem in swiping through photo reviews. Makes no sense. Also, can’t tell you how many times I’ve been scrolling quickly through products and accidentally swipe the screen and lose my place since I’m forced to move back a screen. The app is so sensitive that just a simple caress and I’m no longer reading product descriptions and I’m back at the home page. You would think that a company that makes billions of dollars almost every day can afford to pay to have better app integration and UI/UX, or, you know, pay their employees more. more -
Horrible
Jul 13, 2020 The app is horrible. Better to use the web site, but it has a lot of issues too. Tracking from the app isn’t accurate and it wont let you copy the tracking number to paste it into the carriers web site for tracking so you have to type it in manullay going back and forth between screens, or go to the web site and there you can copy and paste it. The search engine is getting more and more difficult to find what you are looking for. Type in one thing and you get 100 returns from products that have nothing to do with what you were searching for. Search for a product by a specific manufacturer and you might get it, 30-40 results down after they have tried to sell you 30-40 different things than what you were looking for. They really need to get a grip on this as if they don’t people will start looking elsewhere for products because this place is getting too difficult to find what your looking for. more -
Jul 17, 2021 Misleading reviews. There is a DIFFERENCE between product review and seller review. Many of the sellers don't even have a review. And even they have, the seller's review could be bad compared to the product's "excellent" reviews. There is also misinformation with regards to delivery. You don't expect it being delivered to your house within a day of it being stated as "shipped". Please fix this! 😡 more
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Jul 21, 2021 On the first order, they screwed up. Delivered to the WRONG address. Picture they sent me was not my HOUSE and they would not call the driver to retrieve the item and delivered to the correct house. Not good business or customer Service. Cancelled Prime Service before they charged me and deleted the app. Stay away from Amazon. Waste of time and energy. more -
Jul 20, 2021 Keep getting the dumb dogs error, then some text saying "connection refused" I uninstalled and reinstalled to the latest version, worked ok for a day, back to the nonsense. Same with Amazon music app now too. Get your things lined up, if it isn't broken, why do you "fix" it? more -
0 out of 5
Jan 9, 2021 Im not allowed to leave a no star rating in the star rating, so let me explain. I made an account last year and ordered 3 things. 2 of them came late, although it wasn’t a big deal. The third thing wasn’t even what I ordered, but because I wasn’t charges extra I decided to just accept it as it was. Then when they gave me an option to send them my credit card information, I choose not to. Because of this, they suspended my account and held it for review, then refused to review it for several months leading me to make a new account, however if you do this you are breaching the terms of service. So now all accounts I make are suspended and the support team told me they refuse to accept money from me. My mistake was making a new account after they suspended my account, but they suspended my account for not giving them my credit card information, then refused to review the account for a year. No one works there to intentionally screw with customers, but their rules and how they treat them is certainly not professional. They informed me that the credit card linked to my previous account was deleted and therefore not linked to the previous accounts, but since it was used at all, they can’t accept it. Incompetent more -
Jul 20, 2021 new update cuts off photo of item on left. No need for the new red swipe right delete when the delete button is still visible to the right of item. The app is too slow. The descriptions are always unhelpful. Too many fake reviews. Listing says the item will arrive tomorrow then after you pay it says 3 days later. Customer "service" is useless and designed that way to prevent you from getting your money back. Amazon is all part of the scheme to destroy America and bring in socialism. Trump won. more -
Jul 16, 2021 Randomly goes to main page for no reason while searching. Won't let me filter results by shipping speed most the time. When I select sort by price or limit to things under 25$, I still get every other item priced outside the list. It's harder to use this app than it used to be and far more difficult than most other competition apps. Add on that prime now doesn't do next day or 2 day for almost anything. Just not worth the hassle. Used to be easier to shop on here than go somewhere, not anymore more -
Ugh so bad
Nov 28, 2020 Ever since the new interface it’s gone from bad to worse. The app is clunky and it freezes if I go back from an item page sometimes it resets me all the way back to page 1. Then I have to scroll down hit next and do that 5x to get back where I was. Sometimes images don’t load on the list pages. My WiFi is fine doesn’t happen anywhere else. They don’t make it any easier to shop with these issues. I hate how they list orders now. All out of order and everywhere. 1 of my orders just fell off the wagon no notifications on THAT 1 supposed to arrive yesterday it’s a few miles away and now suddenly it’s 2-4 days before delivery and that is not at the top of my order list - a missed delivery! No it’s down at the bottom just above delivered but below all upcoming deliveries. Unreal. This should be a priority because it was missed it’s close by and there’s a shipping issue delaying multiple days and no explanation. The new interface is not user friendly. Prior to most recent update notifications were at the top to click (the bell) it’s gone now. more -
Jul 18, 2021 Terrible. No access to account due to Amazon's faulty 2fa system If you try to sign into your account from a new phone you will be told that they send you a notification and email to every device you are signed into. They don't. Ever. No matter how many times you press resend you will not receive a notification or email If you want to contact support there is not even a category for that problem, so you will never receive support either. Save yourself the trouble and create a new account. more -
Jul 20, 2021 I am a prime member of Amazon for a year now. their shipping dates on the purchase page and checkout page are deceiving. have never received an item next day and prime was supposed to support same day delivery. Cust service rep lack knowledge, wen spoke wid dem about the shipping date, they suggested to plce an order at night wen nw day strts, d shipping will happen nxt biz day for Amz fulfilled items, which NVR happend. I had to run aftr dem for weeks because der were unauth charges on my CC. more -
iPad version full of bugs
Jan 18, 2021 I expect a better iPad version from the largest richest conglomerate company in the world. The iPad version hasn’t had an update released in a very long time, looks and functions different than iPhone version, looks and acts like it hasn’t been updated in 5 years. iPhone version looks and works much better and efficiently (except the lists section which is counter intuitive on iPhone version). iPad version has dozens of frustrating bugs - to look at a picture closer is hilarious, to scroll through search results defaults back to page 1 of your search each time which is scandalous, when you click on a product the page loads and expands for several seconds and takes a while for it to line up with other hyperlinks which is amateur. Who is in charge of Amazon’s app developing? They need to have the awareness of keeping all apps on Apple devices the same, update the versions at the same time with the same look, make sure the iPad version is up to date and working perfectly like the iPhone version does. more -
Jul 17, 2021 I don't understand how anyone with an android device can use this app. I've had 3 different brands of phone and this app has never worked on any of them. If I click on any item it flips to the "uh-oh, something went wrong" page almost immediately. It is completely unusable, I only have it for delivery notifications. Wish Amazon would fix it, but I don't have high hopes since I've had this problem consistently for several years. more
What’s Groovy
There needs to be a comment section after rating delivery service to add personal comments. Existing ratings are to general and needs to be individualize to each recipients experience. Giving the company insight on improvement.I recently had an item left at my side door as I specified luckily I noticed my delivery alert and retrieved my package, although I feel the service was good I believe the package should have been placed as close to the door or home as possible rather than further away to prevent possible theft..it was very similar to placing an item on the front stoop for any and everyone to see the goal to make it as inconspicuous as able.. not to place it in the middle of the walk way as to alert others. This may be something that’s already stressed,But again adding a comment section might improve deliveries .
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What’s Subpar
Go back to the old way of showing orders. I just received 6 orders I placed in January that I forgot about. I would have seen they were next to ship, cause it used to show the orders shipping next, first. Now it shows the newest orders and you have to scroll to find what is still open. At least have the open to see open orders only. The is horrible.
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Release Notes
22.14.0.100
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Amazon Shopping - Search, Find, Ship, and Save
