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Amazon Shopping - Search, Find, Ship, and Save
Amazon Mobile LLC
Browse, search & buy millions of products right from your Android device.
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Browse, search & buy millions of products right from your Android device.
see more about Amazon Shopping - Search, Find, Ship, and Save
About Amazon Shopping - Search, Find, Ship, and Save
Google Play
Product Features
* Customers are able to shop millions of products on any of Amazon's sites around the world from a single app
*Use Alexa to help you shop—just use your voice to search for products on Amazon, track your orders, and reorder your favorite items. Tap the microphone icon and say “where’s my stuff?” to access open orders. Reorder products by saying “reorder paper towels” or “buy more batteries”.
* Take advantage of 1-Click ordering, customer support, Wish Lists, create or find a baby or wedding registry, order tracking, and more
* Scan product barcodes and images to compare prices and check availability using Scan It
* Check out Gold Box Deals - including the Deal of the Day and Lightning Deals, and get automatically notified when new deals become available
* Send and share links to products via email, SMS, Facebook, Twitter, and more
* Sign-up for automatic shipment notifications to know when your order ships and arrives
* Buy with confidence, knowing that all transactions are securely processed
Product Description
The Amazon Shopping app lets you shop millions of products and manage your Amazon orders from anywhere. Browse, shop by department, compare prices, read reviews, share products with friends, and check the status of your orders.
Compare prices and availability by typing in your search, scanning a barcode or an image with your camera, or using your voice. Never miss a deal with easy access to Lightning Deals and the Deal of the Day. You can also sign-up for shipment notifications to know when your order ships and arrives. You have full access to your Shopping Cart, Wish Lists, payment and Prime shipping options, Subscribe & Save order history, and 1-Click settings, just like on the full Amazon.com site. All Amazon Shopping app purchases are routed through Amazon's secure servers to encrypt and safeguard your personal information.
Important Note Regarding Permissions
Please note that the Amazon Shopping app requires access to the following services to operate properly:
* Contacts: Allows you to send Amazon gift cards to your contacts or invitation to install the Amazon app.
* Camera: Allows the Amazon app to access your camera on the device. You can use your camera to find products by scanning the cover or its barcode, to add gift cards and credit cards, or to add pictures in the product reviews.
* Flashlight: Allows the Amazon app to turn on the flashlight. You can use the flashlight to find products with the camera feature even in low-light or dark conditions.
* Microphone: Allows the Amazon app to access your microphone to use your voice to search and interact with your Assistant.
* Location: Allows the Amazon app to access your location to help you discover local offers and select addresses fast.
* Account: Allows you to share products on Amazon with your friends and families through Facebook or other social networks.
* Phone: Allows the Amazon app to pre-populate the Amazon Customer Service number on your phone’s keypad.
* Storage: Allows the Amazon app to store your preferences so that some features can load and run faster on the device.
* Wi-Fi: This permissions is used when setting up either a Dash Button or Dash Wand using the Amazon Shopping app.
OS Requirements: Requires Android OS 5.0 or higher and a rear-facing camera. The Amazon App for Tablets is available on Google Play. Search for "Amazon Tablet" to install the app and begin shopping.
* Customers are able to shop millions of products on any of Amazon's sites around the world from a single app
*Use Alexa to help you shop—just use your voice to search for products on Amazon, track your orders, and reorder your favorite items. Tap the microphone icon and say “where’s my stuff?” to access open orders. Reorder products by saying “reorder paper towels” or “buy more batteries”.
* Take advantage of 1-Click ordering, customer support, Wish Lists, create or find a baby or wedding registry, order tracking, and more
* Scan product barcodes and images to compare prices and check availability using Scan It
* Check out Gold Box Deals - including the Deal of the Day and Lightning Deals, and get automatically notified when new deals become available
* Send and share links to products via email, SMS, Facebook, Twitter, and more
* Sign-up for automatic shipment notifications to know when your order ships and arrives
* Buy with confidence, knowing that all transactions are securely processed
Product Description
The Amazon Shopping app lets you shop millions of products and manage your Amazon orders from anywhere. Browse, shop by department, compare prices, read reviews, share products with friends, and check the status of your orders.
Compare prices and availability by typing in your search, scanning a barcode or an image with your camera, or using your voice. Never miss a deal with easy access to Lightning Deals and the Deal of the Day. You can also sign-up for shipment notifications to know when your order ships and arrives. You have full access to your Shopping Cart, Wish Lists, payment and Prime shipping options, Subscribe & Save order history, and 1-Click settings, just like on the full Amazon.com site. All Amazon Shopping app purchases are routed through Amazon's secure servers to encrypt and safeguard your personal information.
Important Note Regarding Permissions
Please note that the Amazon Shopping app requires access to the following services to operate properly:
* Contacts: Allows you to send Amazon gift cards to your contacts or invitation to install the Amazon app.
* Camera: Allows the Amazon app to access your camera on the device. You can use your camera to find products by scanning the cover or its barcode, to add gift cards and credit cards, or to add pictures in the product reviews.
* Flashlight: Allows the Amazon app to turn on the flashlight. You can use the flashlight to find products with the camera feature even in low-light or dark conditions.
* Microphone: Allows the Amazon app to access your microphone to use your voice to search and interact with your Assistant.
* Location: Allows the Amazon app to access your location to help you discover local offers and select addresses fast.
* Account: Allows you to share products on Amazon with your friends and families through Facebook or other social networks.
* Phone: Allows the Amazon app to pre-populate the Amazon Customer Service number on your phone’s keypad.
* Storage: Allows the Amazon app to store your preferences so that some features can load and run faster on the device.
* Wi-Fi: This permissions is used when setting up either a Dash Button or Dash Wand using the Amazon Shopping app.
OS Requirements: Requires Android OS 5.0 or higher and a rear-facing camera. The Amazon App for Tablets is available on Google Play. Search for "Amazon Tablet" to install the app and begin shopping.
App Store
International Shopping
Browse, search, get product details, read reviews, and purchase millions of products with Amazon International Shopping – now available in English, Spanish, German, and Simplified Chinese. Amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more.
Convenient
Sign in with your existing Amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. Shop just as you do on the web.
Fast
Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search.
Secure
All purchases are routed through Amazon's secure servers, protecting your personal, payment, and order information.
International Delivery
Amazon now delivers to 100+ countries in as quickly as 3-5 days.
Universal
In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.
In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
Browse, search, get product details, read reviews, and purchase millions of products with Amazon International Shopping – now available in English, Spanish, German, and Simplified Chinese. Amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more.
Convenient
Sign in with your existing Amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. Shop just as you do on the web.
Fast
Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search.
Secure
All purchases are routed through Amazon's secure servers, protecting your personal, payment, and order information.
International Delivery
Amazon now delivers to 100+ countries in as quickly as 3-5 days.
Universal
In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.
In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
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Oct 26, 2020 Content is great obviously, but the app can be a little flakey at times. For instance when scrolling through product lists (usually Flash Deals or Black Friday lists etc.) the images for the products occasionally disappear at a certain scroll point, then reappear if you scroll back up, however this can mean you only see the very top of an image before it disappears. I can replicate this often and am able to take a screen record if Support/Dev needs it. Managing Subscriptions could be better.more -
weird
Oct 14, 2020 when you create a wish list, and make it public so that way your friends and family can see the gifts you want, it doesn’t tell the others when something is bought off of the list but it tells you for some reason. completely destroying the concept of being surprised by a gift. say someone buys something off your list and then you tap on the item, it tells you that it is bought. where when another person, maybe trying to buy the same gift, would tap on the item, it doesn’t tell them that it was already bought, which HAS lead to duplicates in gifts. they should tell the others that an item has been bought off of your list when they try to view it so it shouldn’t tell you when you want to view it because again, it destroys the surprise. however this is not an option. both option spoil the surprise. also they unnecessarily update the app way to frequently to the point where it become inconvenient. i used to like viewing the lists they made for you that was called “based off of your history” or something like that but they don’t have that anymore. and even when i did look through that list, they usually always show items i have ALREADY looked at. why would i need to see items i have already saw? i hope they change the list gifting thing the most. that is it’s biggest fault.more -
Using for years out of convenience but filters are AWFUL
Aug 3, 2020 I have been using this app for too many years to count. It helps speed up the searching time. However, and I’ve ALWAYS been annoyed by this, the filters are absolutely awful! Always have been. You can’t sort your searches by lowest to highest price. Oh yes, it HAS the feature but when you select it, INSTANTLY at LEAST half of the items disappear. In fact, I JUST searched something and without the sort filter there were 2,000+ items. When I tried to sort from lowest to highest price it showed 1,000+ items!! It’s infuriating and takes me HOURS to search the lowest prime-shipping priced items. Lately, in the last few months it’s been even more annoying. I’ll select one or two filters and scroll through the first pages or so until I find something to click on and when I hit the back button it takes me all the way back to page one!!! I have to go through page after page just to find where I left off! Sometimes I will apply a filter and click on an item and when I hit the back button it takes me to page one AND my filters have been cleared (just happened before I wrote this review and is the REASON i decided to write this review. SO, the app is more convenient than searching on the web but its performance is very poor most of the time.more -
Oct 27, 2020 OK for checking on orders etc. but poor for actually buying anything. It's slow and would rather show you sponsored items rather than what you actually want. Search and filtering could be much better and if you click on a link whilst browsing elsewhere the app will take an age to load, if at all. Now I almost always buy using my laptop and use eBay on my phone.more -
Oct 25, 2020 Hi all! I am updating my review and hoping to report a new suggestion for the Amazon app. I like the new set up of filters on the top bar when shopping because I use certain filters on everything I search to find the best quality items from trusted sellers. However, the "category" filter option is too far over. It should be one of the first shown in the row. In order to filter for only items shipped and sold by Amazon, I must first select the Category. Please move the Category filter over. Thx!☺more
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Oct 27, 2020 I dont know whats wrong with the app, but is the only app on my phone that is extremely slow. Sometimes it gets almost useless. I tried in 5 different android phones and it still going slow. Like when u click any product, have to wait in forever before do anything, sometimes it takes about 30-40 seconds to be able to atleast change color, size, etc... And is to damn much when u got 8 GB of RAM, 2.6Ghz cpu with 8 cores, and 200 mbps internet speed.more -
So many bad changes/updates
Oct 13, 2019 Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one pagemore -
Oct 20, 2020 Why are search results now in pages and not continuous like they were before? Advertising I presume? Trying to sell your preferred lines? Used to just keep scrolling down and down and now I have to keep changing pages.. Terrible. Oh, and when I asked for help in the app I was lied to and was told that the App hadn't changed but to delete and reinstall the app and this would fix it (the non changed app that didn't need fixing I presume). Since it's such a pain now I've sort of stopped using it..more -
Was great until iOS 13
Apr 6, 2020 Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale.more -
Oct 24, 2020 You're app and pc site will not allow me to see pages. I keep getting captchas and errors constantly. I can't shop on the app because of my vision, but because I get the same on the pc, I'm always having to delete and download it again. I can't shop the way I want if I can't use the site anywhere... I'm shopping more elsewhere because no one will help me. The rating system is also so deceiving. I used to depend on reviews, now it's a joke! Everything has gotten rediculous. Please fix it.more
- 1-Click Ordering lets you buy products with the push of a button. Make shopping simple, easy & quick when you have lots of gifts to buy
- Save money with Gold Box Deals that include Lightning Deals and the Deal of the Day, and get notifications when these deals go live
- Search millions of products from all over the world! Get reviews, detailed product information, and notifications for all of your purchases.
Reviewed by Laura S on December 19, 2017
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Oct 27, 2020 One of my favorite apps👍 I use it to do 90% of my shopping. It's very user friendly and so convenient as soon as something comes to mind I want or need I jump on the app order the item or items and the next thing you know the product is waiting at my door. It feels like Christmas everytime I get a delivery.more -
Only If I could give it zero stars...
Sep 16, 2019 I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it.more -
Customer Service
Sep 11, 2020 The one thing that makes you received five stars, is because I can reach a live person and get my problem taken care of. This is extremely important at this time in life. Please don’t change this! There iis a second reason I think you are great; is if I have a problem with an order you most often have no problem at all making it right by sending me A replacement, and many times I do not have to go through the hassle of returningThe item. Thank you for doing things right! In this world of chatsAnd computers - you do it right and it i taken care of quickly without irritation to the customer!more -
Loyal Prime Member
May 26, 2020 Be careful of transactions ever since March of 2020 this year I have been having issues with over charges and refunds . I have never had issues in the past but now I’m alerting everyone on here and people that bring up them on a daily basis until this issue is resolved and other prime loyal members issues are fixed I will not rate you a 5 star we honestly have not been treated properly your chat is a failure if promises and your customer service calls went from a 5 to a 2 this is ridiculous. I’m van essential worker and I make sure my customers needs are taking care of within a timely manner.more -
Landscape mode lost-UPDATE
Oct 22, 2017 I have used this app frequently with few glitches or problems. I loved the freedom it provided since I primarily use my iPad for day to day use. Sadly though after the latest “update” the landscape mode seems to have vanished. This is a major problem for this consumer because I only use my iPad in landscape mode. I sincerely hope that the developers are speedy in the remedy of this extremely inconvenient glitch! Update! The glitch was fixed in short order and the app is back to full use! Thank you so much for you quick attention to such a small but very annoying issue!more
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Oct 25, 2020 Hi all! I am updating my review and hoping to report a new suggestion for the Amazon app. I like the new set up of filters on the top bar when shopping because I use certain filters on everything I search to find the best quality items from trusted sellers. However, the "category" filter option is too far over. It should be one of the first shown in the row. In order to filter for only items shipped and sold by Amazon, I must first select the Category. Please move the Category filter over. Thx!☺more -
Needs Revision of Filter & Sort Options
Oct 6, 2019 It’s confusing when I sort items by price: low to high and my results go from 800 down to 67?? Why are hundreds of items removed simply by re-sorting them in a different order? When narrowing searched items down by using the filters I wish there were more options such as where Items are SHIPPED FROM-North America, China, Global etc. like you can on eBay. When looking at an item the only way I can tell if something's not being shipped within the U.S. is the estimated arrival date is 1+ weeks from the order date. The other option I'd like to see is Free Shipping. There's the option to choose items that ship free with Prime but what about other items that ship for free that aren't Prime?more -
Needs a Forward button.
Mar 23, 2019 I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh. If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again. Or, stop going back to the beginning with two presses of back.more -
Problems with iPhone X??
Jan 3, 2018 I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year!more -
Definitely an improvement!
Jul 27, 2020 I love the manner in which orders are listed in the app now. Before, items appeared in a random order and sometimes undelivered items were lost lower in the list but now they’re clearly marked in the order in which delivery is expected. Such an improvement! So much cleaner and clearer. The other comment I have is that for some unknown reason, two of my reviews have been blocked due to “sensitivity reasons” — I don’t understand why you ask for reviews when you’re going to block them for no reason. I reread those two reviews and they’re about a lightbulb and trash can liners and there’s nothing sensitive about what I wrote. Thank you for listening.more
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Oct 26, 2020 Content is great obviously, but the app can be a little flakey at times. For instance when scrolling through product lists (usually Flash Deals or Black Friday lists etc.) the images for the products occasionally disappear at a certain scroll point, then reappear if you scroll back up, however this can mean you only see the very top of an image before it disappears. I can replicate this often and am able to take a screen record if Support/Dev needs it. Managing Subscriptions could be better.more -
weird
Oct 14, 2020 when you create a wish list, and make it public so that way your friends and family can see the gifts you want, it doesn’t tell the others when something is bought off of the list but it tells you for some reason. completely destroying the concept of being surprised by a gift. say someone buys something off your list and then you tap on the item, it tells you that it is bought. where when another person, maybe trying to buy the same gift, would tap on the item, it doesn’t tell them that it was already bought, which HAS lead to duplicates in gifts. they should tell the others that an item has been bought off of your list when they try to view it so it shouldn’t tell you when you want to view it because again, it destroys the surprise. however this is not an option. both option spoil the surprise. also they unnecessarily update the app way to frequently to the point where it become inconvenient. i used to like viewing the lists they made for you that was called “based off of your history” or something like that but they don’t have that anymore. and even when i did look through that list, they usually always show items i have ALREADY looked at. why would i need to see items i have already saw? i hope they change the list gifting thing the most. that is it’s biggest fault.more -
Using for years out of convenience but filters are AWFUL
Aug 3, 2020 I have been using this app for too many years to count. It helps speed up the searching time. However, and I’ve ALWAYS been annoyed by this, the filters are absolutely awful! Always have been. You can’t sort your searches by lowest to highest price. Oh yes, it HAS the feature but when you select it, INSTANTLY at LEAST half of the items disappear. In fact, I JUST searched something and without the sort filter there were 2,000+ items. When I tried to sort from lowest to highest price it showed 1,000+ items!! It’s infuriating and takes me HOURS to search the lowest prime-shipping priced items. Lately, in the last few months it’s been even more annoying. I’ll select one or two filters and scroll through the first pages or so until I find something to click on and when I hit the back button it takes me all the way back to page one!!! I have to go through page after page just to find where I left off! Sometimes I will apply a filter and click on an item and when I hit the back button it takes me to page one AND my filters have been cleared (just happened before I wrote this review and is the REASON i decided to write this review. SO, the app is more convenient than searching on the web but its performance is very poor most of the time.more -
Oct 27, 2020 OK for checking on orders etc. but poor for actually buying anything. It's slow and would rather show you sponsored items rather than what you actually want. Search and filtering could be much better and if you click on a link whilst browsing elsewhere the app will take an age to load, if at all. Now I almost always buy using my laptop and use eBay on my phone.more -
Absolutely Hate the New UI and Color Crime
Jun 4, 2020 I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again.more
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Oct 27, 2020 I dont know whats wrong with the app, but is the only app on my phone that is extremely slow. Sometimes it gets almost useless. I tried in 5 different android phones and it still going slow. Like when u click any product, have to wait in forever before do anything, sometimes it takes about 30-40 seconds to be able to atleast change color, size, etc... And is to damn much when u got 8 GB of RAM, 2.6Ghz cpu with 8 cores, and 200 mbps internet speed.more -
So many bad changes/updates
Oct 13, 2019 Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one pagemore -
Was great until iOS 13
Apr 6, 2020 Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale.more -
Progressively worse
Aug 25, 2020 More and more it’s harder to find things I know are available due to the results bringing up all sorts of things that have nothing to do with my search. The filters consistently remove items which makes it harder to compare without going through tons of pages. So many items are listed multiple times with no difference in price, seller, item, or prime availability which only makes searching tedious. Lately when I search for something I’ve bought it’s no longer at the top of results but gets removed from my list which is inconvenient. Finally the new layout to me is objectively worse for functionality but was pushed through because it looks “nicer” to whoever developed it. It loads slower, less shows up on the screen due to everything being 50% larger for some reason, and has made it slower browsing. Now I’ll be less likely to use the app to buy things more spur of the moment and buy fewer more necessary items on desktop.more -
Frustrating
Aug 16, 2020 I have been using this app for a couple of year now and everything was going fine until this year. I have tried to order twice and I haven’t received either or the packages. The first time I got a full refund but the second time they told me I got a refund and never actually gave me my money back. I tried telling customer service but I don’t think they believe me and i don’t know why. They told me I got my refund back but when you look at my gift card balance it’s 0. I haven’t ordered anything since I placed that order so I don’t know where the money went. I have been having such a hard time trying to communicate my problem to them but they just don’t seem to understand or want to believe me. I also tried sending them screenshots to show them I wasn’t lying but the email they gave me didn’t work. Then they said they would give me a $5 gifts card and I never got it either. This app has been frustrating me so much lately. I just want my packages.more
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Oct 20, 2020 Why are search results now in pages and not continuous like they were before? Advertising I presume? Trying to sell your preferred lines? Used to just keep scrolling down and down and now I have to keep changing pages.. Terrible. Oh, and when I asked for help in the app I was lied to and was told that the App hadn't changed but to delete and reinstall the app and this would fix it (the non changed app that didn't need fixing I presume). Since it's such a pain now I've sort of stopped using it..more -
Oct 24, 2020 You're app and pc site will not allow me to see pages. I keep getting captchas and errors constantly. I can't shop on the app because of my vision, but because I get the same on the pc, I'm always having to delete and download it again. I can't shop the way I want if I can't use the site anywhere... I'm shopping more elsewhere because no one will help me. The rating system is also so deceiving. I used to depend on reviews, now it's a joke! Everything has gotten rediculous. Please fix it.more -
Oct 13, 2020 Constant crashing - "oops, something went wrong" over and over, continuously. Unusable garbage, like much of the trash amazon and google play sells. Zero stars if possible. Update 8/20/20 - they've found a way to make it worse. Pictures do not load in search results and everything is at a snail's pace. Still unusable rubbish and still no one cares. Bezos is terrible also. Update 10/13/20: still garbage. No photos and very slow with crashes.more -
Oct 24, 2020 This is the worst to search for anything or buy anything on! Doesn't allow you to choose the category you want and it doesn't even have a grid system so you can look at more items so it takes forever!! I only have this for updates on my shipping. This actually used to be a really good app about two years ago, but the more they update the worse they get!!more -
Oct 3, 2020 New update needs fixing. I cannot find a list view option anywhere, and the grid view it shows is far too large so you have to scroll from side to side to see everything. If I wanted a desktop version, I would choose it on my own. It has been like this since July-why isn't it fixed yet?! Amazon is now my last resort for online shopping because I can barely see one entire photo on my screen in my search result list, let alone several. Why is this STILL so crappy?!more
What’s Groovy
Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful.
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What’s Subpar
Broken. I can't login to the app after getting my new phone. When I get the SMS for 2FA and approve the sign-in in the browser, the app crashes and so never receives the confirmation. When I reopen the app, I have to start the sign-in process over again, which again fails, and so on. I won't buy anything on Amazon until this is fixed. Very poor.
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Content is great obviously, but the app can be a little flakey at times. For instance when scrolling through product lists (usually Flash Deals or Black Friday lists etc.) the images for the products occasionally disappear at a certain scroll point, then reappear if you scroll back up, however this can mean you only see the very top of an image before it disappears. I can replicate this often and am able to take a screen record if Support/Dev needs it. Managing Subscriptions could be better.
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weird
when you create a wish list, and make it public so that way your friends and family can see the gifts you want, it doesn’t tell the others when something is bought off of the list but it tells you for some reason. completely destroying the concept of being surprised by a gift. say someone buys something off your list and then you tap on the item, it tells you that it is bought. where when another person, maybe trying to buy the same gift, would tap on the item, it doesn’t tell them that it was already bought, which HAS lead to duplicates in gifts. they should tell the others that an item has been bought off of your list when they try to view it so it shouldn’t tell you when you want to view it because again, it destroys the surprise. however this is not an option. both option spoil the surprise. also they unnecessarily update the app way to frequently to the point where it become inconvenient. i used to like viewing the lists they made for you that was called “based off of your history” or something like that but they don’t have that anymore. and even when i did look through that list, they usually always show items i have ALREADY looked at. why would i need to see items i have already saw? i hope they change the list gifting thing the most. that is it’s biggest fault. -
Using for years out of convenience but filters are AWFUL
I have been using this app for too many years to count. It helps speed up the searching time. However, and I’ve ALWAYS been annoyed by this, the filters are absolutely awful! Always have been. You can’t sort your searches by lowest to highest price. Oh yes, it HAS the feature but when you select it, INSTANTLY at LEAST half of the items disappear. In fact, I JUST searched something and without the sort filter there were 2,000+ items. When I tried to sort from lowest to highest price it showed 1,000+ items!! It’s infuriating and takes me HOURS to search the lowest prime-shipping priced items. Lately, in the last few months it’s been even more annoying. I’ll select one or two filters and scroll through the first pages or so until I find something to click on and when I hit the back button it takes me all the way back to page one!!! I have to go through page after page just to find where I left off! Sometimes I will apply a filter and click on an item and when I hit the back button it takes me to page one AND my filters have been cleared (just happened before I wrote this review and is the REASON i decided to write this review. SO, the app is more convenient than searching on the web but its performance is very poor most of the time. -
OK for checking on orders etc. but poor for actually buying anything. It's slow and would rather show you sponsored items rather than what you actually want. Search and filtering could be much better and if you click on a link whilst browsing elsewhere the app will take an age to load, if at all. Now I almost always buy using my laptop and use eBay on my phone.
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Hi all! I am updating my review and hoping to report a new suggestion for the Amazon app. I like the new set up of filters on the top bar when shopping because I use certain filters on everything I search to find the best quality items from trusted sellers. However, the "category" filter option is too far over. It should be one of the first shown in the row. In order to filter for only items shipped and sold by Amazon, I must first select the Category. Please move the Category filter over. Thx!☺
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Absolutely Hate the New UI and Color Crime
I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again. -
One of my favorite apps👍 I use it to do 90% of my shopping. It's very user friendly and so convenient as soon as something comes to mind I want or need I jump on the app order the item or items and the next thing you know the product is waiting at my door. It feels like Christmas everytime I get a delivery.
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Only If I could give it zero stars...
I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it. -
All Hail The Kingdom of Glitch-y Wishlists!
Edit: Alrighty, now that you are here, let’s begin... You do know how your app is neatly organized? And your delivery service is excellent? Well that all is true. But your wishlists are awful! I put an item(s) and it MULTIPLIED. [Stammering for comic effect-] W-w-w why would it multiply?????!!!! That is ridiculous! It’s not just with one wishlist, it happens on another wishlist too!!!! And that is not my only problem with the wishlists, I put comments, quantity, and priority, on items and I walk away for a couple of minutes ... COMPLETELY GONE!!!! Why is that??? So, I try to re-ad (if that’s a word.) and it says it is already on my wishlist. I admit, I’m a kid so I may be doing something wrong. But, if I’m not, you people have a bug in your system. Now, don’t get me wrong, I love your company, U are organized and helpful to the Human race. But pls, fix the list problem. -
The app needs to get cleaned up. It's getting so cluttered from what it used to be. The photos are also annoying. If you click on a photo you can't swipe to the next photo unless you swipe all the way to the right, tap on "See More" THEN you can navigate to the next photo. ... Why? Amazon is a leading trillion dollar company and the app can't be more convenient or cleaned?
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💝
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It's good but I can't not delete the shipped orders not good
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The app is normally fine, but recently when scrolling through the deals, the pictures start disappearing and reappearing every few rows.
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It was good until now because I can't get in to my app
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Shannon'sPhone
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😜
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Rainwater Lundermate LLC, 4724 Maxwell Ave El Paso, Tx (BEHIND SUBWAY) 915-258-7169 for drop offs $1.25, "SAVING MONEY" 20lbs, 30lbs, 40lbs, 50lbs ,60lbs, 80lbs, 100lbs $1.75, $2.00, $3., $4., $5. ( Sept) Mondays-Thurs A/C Open 7days wk 8-7 Very happy with customer service and Clean! .25c /10min dry extraordinary Hot. Rainwaters provides free WI-FI Mention this add, get a free Coke! Vote for Chief Rainwater
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Can't do without it!!
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Love this app it's the greatest app ever
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Didn't use it but so many options recommendations keep
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One of my favorite apps👍 I use it to do 90% of my shopping. It's very user friendly and so convenient as soon as something comes to mind I want or need I jump on the app order the item or items and the next thing you know the product is waiting at my door. It feels like Christmas everytime I get a delivery.
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Only If I could give it zero stars...
I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it. -
Customer Service
The one thing that makes you received five stars, is because I can reach a live person and get my problem taken care of. This is extremely important at this time in life. Please don’t change this! There iis a second reason I think you are great; is if I have a problem with an order you most often have no problem at all making it right by sending me A replacement, and many times I do not have to go through the hassle of returningThe item. Thank you for doing things right! In this world of chatsAnd computers - you do it right and it i taken care of quickly without irritation to the customer! -
Loyal Prime Member
Be careful of transactions ever since March of 2020 this year I have been having issues with over charges and refunds . I have never had issues in the past but now I’m alerting everyone on here and people that bring up them on a daily basis until this issue is resolved and other prime loyal members issues are fixed I will not rate you a 5 star we honestly have not been treated properly your chat is a failure if promises and your customer service calls went from a 5 to a 2 this is ridiculous. I’m van essential worker and I make sure my customers needs are taking care of within a timely manner. -
Landscape mode lost-UPDATE
I have used this app frequently with few glitches or problems. I loved the freedom it provided since I primarily use my iPad for day to day use. Sadly though after the latest “update” the landscape mode seems to have vanished. This is a major problem for this consumer because I only use my iPad in landscape mode. I sincerely hope that the developers are speedy in the remedy of this extremely inconvenient glitch! Update! The glitch was fixed in short order and the app is back to full use! Thank you so much for you quick attention to such a small but very annoying issue! -
Next, Previous so annoying
I’ve have never written a review but that new upgrade got me so upset I have to say something. The app was so easy and convenient to use and now is just a headache. When you looking for items now you have to press next every time you want to see more and if you want to go back you have to press previous. It is annoying and nobody has the time. Why do you think that is a good idea when there are so many items to see? Seriously if you’re not upgrading the app for better, leave it as it was and don’t do nothing. Listen to the customers. -
Amazing, besides what the other reviews say!!
This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many people are purchasing things quicker, so it isn’t really the company’s fault. I saw on many other “bad” reviews that this app was terrible because it did not provide a “dark mode,” but that’s not really important, is it? As long as the company and app are efficient, the app itself is amazing. Thank you for working so hard!!! :) -
Reinstall App, All Better
Like other reviewers I have been unable to make purchases from my app. I could add items to my cart, but when it was time to check out it would require me to input my password. And after submitting my password, I would receive a “something went wrong” error message. This has occurred over the past several months. So today I deleted and reinstalled the app, and was able to conduct business as usual. No problems whatsoever. This is a great app, but it can be frustrating if the above occurs. Therefore, delete and reinstall, and all will be better. -
Why do things not get delivered sometimes? It’s stupid!
I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future. -
Allows grifter suppliers to fake send products
Supply chain broken... grifter suppliers send orders but only virtually cause the product never arrives and then the merry-go-round begins. Saying they issued a refund but the directions to getting the refund are futile because the steps don’t exist on the app to claim the alleged refund. Also I order chips they look like they got stomped on before boxing. Shoddy work to say the best. Also, only offering paper towels made in China. So fkd up! During the covid19 pandemic. Also allowing suppliers to mark up flour to 29$ for 5 lb bag. Or 4 LBs of sugar the same cost. If that’s not price gouging then I don’t know what is.
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Hi all! I am updating my review and hoping to report a new suggestion for the Amazon app. I like the new set up of filters on the top bar when shopping because I use certain filters on everything I search to find the best quality items from trusted sellers. However, the "category" filter option is too far over. It should be one of the first shown in the row. In order to filter for only items shipped and sold by Amazon, I must first select the Category. Please move the Category filter over. Thx!☺
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Needs Revision of Filter & Sort Options
It’s confusing when I sort items by price: low to high and my results go from 800 down to 67?? Why are hundreds of items removed simply by re-sorting them in a different order? When narrowing searched items down by using the filters I wish there were more options such as where Items are SHIPPED FROM-North America, China, Global etc. like you can on eBay. When looking at an item the only way I can tell if something's not being shipped within the U.S. is the estimated arrival date is 1+ weeks from the order date. The other option I'd like to see is Free Shipping. There's the option to choose items that ship free with Prime but what about other items that ship for free that aren't Prime? -
Needs a Forward button.
I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh. If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again. Or, stop going back to the beginning with two presses of back. -
Problems with iPhone X??
I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year! -
Definitely an improvement!
I love the manner in which orders are listed in the app now. Before, items appeared in a random order and sometimes undelivered items were lost lower in the list but now they’re clearly marked in the order in which delivery is expected. Such an improvement! So much cleaner and clearer. The other comment I have is that for some unknown reason, two of my reviews have been blocked due to “sensitivity reasons” — I don’t understand why you ask for reviews when you’re going to block them for no reason. I reread those two reviews and they’re about a lightbulb and trash can liners and there’s nothing sensitive about what I wrote. Thank you for listening. -
Update iPad screenshots
Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill down into ‘Description’ or ‘Features & details’ sections of a product page. It seems to correctly on from other pages. Please fix this issue on these pages. Also it would be great if you could swipe down on the enlarged product photos to return to the main product page; similar to how swiping down on a photo in the iOS Photos app allows you to return to the Album View.
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Content is great obviously, but the app can be a little flakey at times. For instance when scrolling through product lists (usually Flash Deals or Black Friday lists etc.) the images for the products occasionally disappear at a certain scroll point, then reappear if you scroll back up, however this can mean you only see the very top of an image before it disappears. I can replicate this often and am able to take a screen record if Support/Dev needs it. Managing Subscriptions could be better.
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weird
when you create a wish list, and make it public so that way your friends and family can see the gifts you want, it doesn’t tell the others when something is bought off of the list but it tells you for some reason. completely destroying the concept of being surprised by a gift. say someone buys something off your list and then you tap on the item, it tells you that it is bought. where when another person, maybe trying to buy the same gift, would tap on the item, it doesn’t tell them that it was already bought, which HAS lead to duplicates in gifts. they should tell the others that an item has been bought off of your list when they try to view it so it shouldn’t tell you when you want to view it because again, it destroys the surprise. however this is not an option. both option spoil the surprise. also they unnecessarily update the app way to frequently to the point where it become inconvenient. i used to like viewing the lists they made for you that was called “based off of your history” or something like that but they don’t have that anymore. and even when i did look through that list, they usually always show items i have ALREADY looked at. why would i need to see items i have already saw? i hope they change the list gifting thing the most. that is it’s biggest fault. -
Using for years out of convenience but filters are AWFUL
I have been using this app for too many years to count. It helps speed up the searching time. However, and I’ve ALWAYS been annoyed by this, the filters are absolutely awful! Always have been. You can’t sort your searches by lowest to highest price. Oh yes, it HAS the feature but when you select it, INSTANTLY at LEAST half of the items disappear. In fact, I JUST searched something and without the sort filter there were 2,000+ items. When I tried to sort from lowest to highest price it showed 1,000+ items!! It’s infuriating and takes me HOURS to search the lowest prime-shipping priced items. Lately, in the last few months it’s been even more annoying. I’ll select one or two filters and scroll through the first pages or so until I find something to click on and when I hit the back button it takes me all the way back to page one!!! I have to go through page after page just to find where I left off! Sometimes I will apply a filter and click on an item and when I hit the back button it takes me to page one AND my filters have been cleared (just happened before I wrote this review and is the REASON i decided to write this review. SO, the app is more convenient than searching on the web but its performance is very poor most of the time. -
OK for checking on orders etc. but poor for actually buying anything. It's slow and would rather show you sponsored items rather than what you actually want. Search and filtering could be much better and if you click on a link whilst browsing elsewhere the app will take an age to load, if at all. Now I almost always buy using my laptop and use eBay on my phone.
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Absolutely Hate the New UI and Color Crime
I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again. -
All Hail The Kingdom of Glitch-y Wishlists!
Edit: Alrighty, now that you are here, let’s begin... You do know how your app is neatly organized? And your delivery service is excellent? Well that all is true. But your wishlists are awful! I put an item(s) and it MULTIPLIED. [Stammering for comic effect-] W-w-w why would it multiply?????!!!! That is ridiculous! It’s not just with one wishlist, it happens on another wishlist too!!!! And that is not my only problem with the wishlists, I put comments, quantity, and priority, on items and I walk away for a couple of minutes ... COMPLETELY GONE!!!! Why is that??? So, I try to re-ad (if that’s a word.) and it says it is already on my wishlist. I admit, I’m a kid so I may be doing something wrong. But, if I’m not, you people have a bug in your system. Now, don’t get me wrong, I love your company, U are organized and helpful to the Human race. But pls, fix the list problem. -
The app needs to get cleaned up. It's getting so cluttered from what it used to be. The photos are also annoying. If you click on a photo you can't swipe to the next photo unless you swipe all the way to the right, tap on "See More" THEN you can navigate to the next photo. ... Why? Amazon is a leading trillion dollar company and the app can't be more convenient or cleaned?
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Do not use Amazon to purchase books if you care about the cover or formatting at all. I attempted to buy a particular version of a book with a particular cover style and a particular format size so it would fit with the rest of my collection. Amazon allowed one of the vendors selling said book to fabricate the actual format of the book and send me the wrong one. I cannot return the book without paying a restocking fee, and have now wasted my money.
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Why
Why are you no longer showing items that are related to the item that you’re buying??? That was one of the most helpful features. I don’t want to see a list of sponsored items. You guys really need to do user testing because none of your new changes make sense. Customers don’t want any of this. We don’t want to see a bunch of movies on the home page. This is not Netflix. Also.. In a time like this why are you only selling needed products to government and hospitals??? They already buy from large Chinese corporations and warehouses and can find things anywhere if available. The regular people don’t have the privilege of doing the same thing. Think about the people that support you on a day to day basis! It is already hard enough finding items in stores!!!! -
App improvements needed!
I would give this app 5 stars if in the next update a few things changes. It would nice to make organizing different lists easier, like being able to move more than one object at a time. You should be able to hold an item and add it to a list without flipping from screen to screen. Deleting multiple things at once. You should be able to add things to a list from the “save later” section. Your list should be able to updated from changes by pulling down on the screen to refresh (to clear out items that were moved or deleted). After moving/deleting several things sometimes the app starts to run into issues with errors or crashes altogether. I will add more things periodically. App developers please help!!
Filter Reviews
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I dont know whats wrong with the app, but is the only app on my phone that is extremely slow. Sometimes it gets almost useless. I tried in 5 different android phones and it still going slow. Like when u click any product, have to wait in forever before do anything, sometimes it takes about 30-40 seconds to be able to atleast change color, size, etc... And is to damn much when u got 8 GB of RAM, 2.6Ghz cpu with 8 cores, and 200 mbps internet speed.
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So many bad changes/updates
Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page -
Why are search results now in pages and not continuous like they were before? Advertising I presume? Trying to sell your preferred lines? Used to just keep scrolling down and down and now I have to keep changing pages.. Terrible. Oh, and when I asked for help in the app I was lied to and was told that the App hadn't changed but to delete and reinstall the app and this would fix it (the non changed app that didn't need fixing I presume). Since it's such a pain now I've sort of stopped using it..
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Was great until iOS 13
Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale. -
You're app and pc site will not allow me to see pages. I keep getting captchas and errors constantly. I can't shop on the app because of my vision, but because I get the same on the pc, I'm always having to delete and download it again. I can't shop the way I want if I can't use the site anywhere... I'm shopping more elsewhere because no one will help me. The rating system is also so deceiving. I used to depend on reviews, now it's a joke! Everything has gotten rediculous. Please fix it.
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Progressively worse
More and more it’s harder to find things I know are available due to the results bringing up all sorts of things that have nothing to do with my search. The filters consistently remove items which makes it harder to compare without going through tons of pages. So many items are listed multiple times with no difference in price, seller, item, or prime availability which only makes searching tedious. Lately when I search for something I’ve bought it’s no longer at the top of results but gets removed from my list which is inconvenient. Finally the new layout to me is objectively worse for functionality but was pushed through because it looks “nicer” to whoever developed it. It loads slower, less shows up on the screen due to everything being 50% larger for some reason, and has made it slower browsing. Now I’ll be less likely to use the app to buy things more spur of the moment and buy fewer more necessary items on desktop. -
Frustrating
I have been using this app for a couple of year now and everything was going fine until this year. I have tried to order twice and I haven’t received either or the packages. The first time I got a full refund but the second time they told me I got a refund and never actually gave me my money back. I tried telling customer service but I don’t think they believe me and i don’t know why. They told me I got my refund back but when you look at my gift card balance it’s 0. I haven’t ordered anything since I placed that order so I don’t know where the money went. I have been having such a hard time trying to communicate my problem to them but they just don’t seem to understand or want to believe me. I also tried sending them screenshots to show them I wasn’t lying but the email they gave me didn’t work. Then they said they would give me a $5 gifts card and I never got it either. This app has been frustrating me so much lately. I just want my packages. -
Constant crashing - "oops, something went wrong" over and over, continuously. Unusable garbage, like much of the trash amazon and google play sells. Zero stars if possible. Update 8/20/20 - they've found a way to make it worse. Pictures do not load in search results and everything is at a snail's pace. Still unusable rubbish and still no one cares. Bezos is terrible also. Update 10/13/20: still garbage. No photos and very slow with crashes.
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Horrible
The app is horrible. Better to use the web site, but it has a lot of issues too. Tracking from the app isn’t accurate and it wont let you copy the tracking number to paste it into the carriers web site for tracking so you have to type it in manullay going back and forth between screens, or go to the web site and there you can copy and paste it. The search engine is getting more and more difficult to find what you are looking for. Type in one thing and you get 100 returns from products that have nothing to do with what you were searching for. Search for a product by a specific manufacturer and you might get it, 30-40 results down after they have tried to sell you 30-40 different things than what you were looking for. They really need to get a grip on this as if they don’t people will start looking elsewhere for products because this place is getting too difficult to find what your looking for. -
This is the worst to search for anything or buy anything on! Doesn't allow you to choose the category you want and it doesn't even have a grid system so you can look at more items so it takes forever!! I only have this for updates on my shipping. This actually used to be a really good app about two years ago, but the more they update the worse they get!!
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Not for tablets
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I just wanted a f****** clear case for my one plus 8T and they kept sending me the wrong case
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It was great. Now the screen size is too large and have to move the screen around. Just to find the next page button. Makes for searching a total waste of time.
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Share/ copy link doesn't work, not friendly.
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As usual amazon fuc*s it up and consumers pay for it out of pocket.It easy for customer service to screw us.They are a continent away.
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AWFUL HAS NOTHING I LOOK FOR AWFUL APP DONT GO ON IT SUCKS 😎😋
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Allways have trouble with my packages.
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Takes too much space on sd card or internal space which causes a laggy phone. Would like to see a lite version of app but still have space for other things.
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App works well but needs a dark mode -- it's too damn bright and hard on the eyes. Give us a dark mode and your stars will increase exponentially.
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Payment problems!!!
When attempting to verify my card I’m told the CCV number is wrong I’m looking at both numbers they are all correct!!!
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I dont know whats wrong with the app, but is the only app on my phone that is extremely slow. Sometimes it gets almost useless. I tried in 5 different android phones and it still going slow. Like when u click any product, have to wait in forever before do anything, sometimes it takes about 30-40 seconds to be able to atleast change color, size, etc... And is to damn much when u got 8 GB of RAM, 2.6Ghz cpu with 8 cores, and 200 mbps internet speed.
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So many bad changes/updates
Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page -
Was great until iOS 13
Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale. -
Progressively worse
More and more it’s harder to find things I know are available due to the results bringing up all sorts of things that have nothing to do with my search. The filters consistently remove items which makes it harder to compare without going through tons of pages. So many items are listed multiple times with no difference in price, seller, item, or prime availability which only makes searching tedious. Lately when I search for something I’ve bought it’s no longer at the top of results but gets removed from my list which is inconvenient. Finally the new layout to me is objectively worse for functionality but was pushed through because it looks “nicer” to whoever developed it. It loads slower, less shows up on the screen due to everything being 50% larger for some reason, and has made it slower browsing. Now I’ll be less likely to use the app to buy things more spur of the moment and buy fewer more necessary items on desktop. -
Frustrating
I have been using this app for a couple of year now and everything was going fine until this year. I have tried to order twice and I haven’t received either or the packages. The first time I got a full refund but the second time they told me I got a refund and never actually gave me my money back. I tried telling customer service but I don’t think they believe me and i don’t know why. They told me I got my refund back but when you look at my gift card balance it’s 0. I haven’t ordered anything since I placed that order so I don’t know where the money went. I have been having such a hard time trying to communicate my problem to them but they just don’t seem to understand or want to believe me. I also tried sending them screenshots to show them I wasn’t lying but the email they gave me didn’t work. Then they said they would give me a $5 gifts card and I never got it either. This app has been frustrating me so much lately. I just want my packages. -
Horrible
The app is horrible. Better to use the web site, but it has a lot of issues too. Tracking from the app isn’t accurate and it wont let you copy the tracking number to paste it into the carriers web site for tracking so you have to type it in manullay going back and forth between screens, or go to the web site and there you can copy and paste it. The search engine is getting more and more difficult to find what you are looking for. Type in one thing and you get 100 returns from products that have nothing to do with what you were searching for. Search for a product by a specific manufacturer and you might get it, 30-40 results down after they have tried to sell you 30-40 different things than what you were looking for. They really need to get a grip on this as if they don’t people will start looking elsewhere for products because this place is getting too difficult to find what your looking for. -
Glitchy and Hard to Use - I keep having glitches where pictures won't show (I can't scroll through more than maybe 15 items in their prime day section for example without all the pictures disappearing), and the categories feature is really frustrating to use. I wish you could set a price range when searching instead of choosing from options like "under $25" or "$25-$50", and they make it hard to search (what would be REALLY helpful is being able to select more than one...)
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Useful, but still very frustrating. Delivery dates get confused, different days on different pages. It's pot luck which is correct. There is no filter to sort by delivery date. Not very helpful for subscribe and save. Search is frustrating. I get different results on different devices and finding a specific product from a specific seller is often impossible. About 30% of items are not related to the search at all. Frequently, after a purchase the basket doesn't empty.
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App Flaws
The app is pretty decent. Some of the most frustrating things about it (especially being a customer from Guam) is I’m not given ANY shipping options. The only available option is “Standard shipping” (which costs more than half the order!). Then there’s the “in stock” misinformation — I ordered 3 different items which all indicated “in stock”. After a week with no shipping notification, I followed up and customer service informed me I’d receive an email when these items ship because they’re not in stock! This was horrible! I had to cancel those orders and place re-orders for these items Atleast twice after that incident of information not being updated or relayed to the customer. Lastly, I’m a prime member and every single order I’ve had to pay nearly half the cost of my order in shipping! Why bother offering prime if I’m still charged sooooo much in shipping?! -
Floating navigation bar is ugly and less functional
I feel like every time they make a major update to this app, it’s a step backwards in terms of the user interface. The floating navigation bar at the bottom is annoying. It’s in the way of content and easy to accidentally hit while scrolling (not to mention it looks terrible). A previous update made it so that you have to set search filters ONE at a time. No quickly going down the list to tick off all requirements as you could in the past. That prior update also forces you to click the NEXT button constantly instead of being about to scroll through the results. I’ve been using this app for years, and for a while there it was nice to watch the gradual improvements. Now, I cringe when there’s an update, wondering what they will ruin next. Have the designers ever actually used this app?
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Why are search results now in pages and not continuous like they were before? Advertising I presume? Trying to sell your preferred lines? Used to just keep scrolling down and down and now I have to keep changing pages.. Terrible. Oh, and when I asked for help in the app I was lied to and was told that the App hadn't changed but to delete and reinstall the app and this would fix it (the non changed app that didn't need fixing I presume). Since it's such a pain now I've sort of stopped using it..
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You're app and pc site will not allow me to see pages. I keep getting captchas and errors constantly. I can't shop on the app because of my vision, but because I get the same on the pc, I'm always having to delete and download it again. I can't shop the way I want if I can't use the site anywhere... I'm shopping more elsewhere because no one will help me. The rating system is also so deceiving. I used to depend on reviews, now it's a joke! Everything has gotten rediculous. Please fix it.
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Constant crashing - "oops, something went wrong" over and over, continuously. Unusable garbage, like much of the trash amazon and google play sells. Zero stars if possible. Update 8/20/20 - they've found a way to make it worse. Pictures do not load in search results and everything is at a snail's pace. Still unusable rubbish and still no one cares. Bezos is terrible also. Update 10/13/20: still garbage. No photos and very slow with crashes.
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This is the worst to search for anything or buy anything on! Doesn't allow you to choose the category you want and it doesn't even have a grid system so you can look at more items so it takes forever!! I only have this for updates on my shipping. This actually used to be a really good app about two years ago, but the more they update the worse they get!!
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New update needs fixing. I cannot find a list view option anywhere, and the grid view it shows is far too large so you have to scroll from side to side to see everything. If I wanted a desktop version, I would choose it on my own. It has been like this since July-why isn't it fixed yet?! Amazon is now my last resort for online shopping because I can barely see one entire photo on my screen in my search result list, let alone several. Why is this STILL so crappy?!
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Unreliable search results and product ratings
Considering Amazon’s vast tech resources and net worth, this app is a huge disappointment. One of the biggest problems for me is the abuse of the review system. There are products with hundreds or thousands of five Star reviews which are obviously fake. If you look at the users review history you can see the user has posted the exact same review for different products. How does Amazon’s AI not catch this?? Another bug is sometimes there are several reviews for the wrong product mixed in with the product you are viewing, as if the product IDs got mixed up at some point. For example, a fish tank might have multiple reviews and photos for a travel pillow. Totally unrelated products got their reviews mixed together. This means the average star rating must be wrong. Overall, product star ratings are unreliable if these issues are not fixed. A few other annoyances of the app are: - They removed infinite scroll in search results. You are forced to click “Next”, and shown paid ads at the bottom of the search results. At least let us increase the number of results per page. - Filters functionality keeps changing. And there should be a way to set your own defaults for filtering and sorting. - The default sort order for Searches is to show “Featured” products first. I’m assuming this is so they can charge sellers to appear at the top of the list. -
Poor app. No Dark mode. Many problems.
[Update 4/20] app regularly refuses to open This app still acts like it did 5 years ago. Very few improvements over the years. Just incremental, although some for the worse (lists). It is still easier to use desktop site. Way too many buttons on a product page. Doesn’t save my payment options. NO DARK MODE! I get blinded anytime I open it up now. Filtering is too complicated. Still doesn’t go to list of lists when I say all lists. Just goes to my default one. No global list search, just individual. Save and compare doesn’t always work how it should. Searching reviews is buggy. No way to reset list value when added. It is very time consuming just to find total cost, including shipping, of previous orders. All deals only sometimes shows up. Problem when Black Friday season. If I have music playing it pauses it to play it’s own auto videos ...I’m sure there is more but that’s enough for now -
This had been a solid, well-functioning app for a long time, up until they did away with continuous scrolling and forced you have to turn pages, and sunk ads in between every other listing. Even then I'd been dealing with it, until recently. It's just not functional anymore. Filters don't work and the "move item to another list" option is completely defunct, it either causes the app to freeze and I have to force stop or just ignores the command altogether. Why did you ruin this app? Please fix!!
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Since about three weeks ago the App no longer works. Just get, "uh oh, something's gone wrong" when trying to search for anything. Same with my wife, same with my friends. I don't even think Amazon realise this is a problem. Must be costing them a fortune on lost sales, even if it's impacting a small portion of their customers.
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It use to be when you were a prime member (for a fee) and you ordered something off of Amazon, you had it in about 3 days. Nowadays, your a prime member, you order something, it takes just as long to get if you weren't a prime member. I ordered Something on October 14th 2020 and its now October 17th 2020 and it still hasn't been shipped. I won't be renewing my subscription until Amazon gets it together.
- 1-Click Ordering lets you buy products with the push of a button. Make shopping simple, easy & quick when you have lots of gifts to buy
- Save money with Gold Box Deals that include Lightning Deals and the Deal of the Day, and get notifications when these deals go live
- Search millions of products from all over the world! Get reviews, detailed product information, and notifications for all of your purchases.
Reviewed by Laura S on December 19, 2017
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Release Notes
20.21.0.100
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