Amazon Shopping - Search, Find, Ship, and Save
ShoppingAmazon Mobile LLC
Browse, search & buy millions of products right from your Android device.
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About Amazon Shopping - Search, Find, Ship, and Save
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Browse, search & buy millions of products right from your Android device.
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About Amazon Shopping - Search, Find, Ship, and Save
Google Play
Product Features
* Customers are able to shop millions of products on any of Amazon's sites around the world from a single app
*Use Alexa to help you shop—just use your voice to search for products on Amazon, track your orders, and reorder your favorite items. Tap the microphone icon and say “where’s my stuff?” to access open orders. Reorder products by saying “reorder paper towels” or “buy more batteries”.
* Take advantage of 1-Click ordering, customer support, Wish Lists, create or find a baby or wedding registry, order tracking, and more
* Scan product barcodes and images to compare prices and check availability using Scan It
* Check out Gold Box Deals - including the Deal of the Day and Lightning Deals, and get automatically notified when new deals become available
* Send and share links to products via email, SMS, Facebook, Twitter, and more
* Sign-up for automatic shipment notifications to know when your order ships and arrives
* Buy with confidence, knowing that all transactions are securely processed
Product Description
The Amazon Shopping app lets you shop millions of products and manage your Amazon orders from anywhere. Browse, shop by department, compare prices, read reviews, share products with friends, and check the status of your orders.
Compare prices and availability by typing in your search, scanning a barcode or an image with your camera, or using your voice. Never miss a deal with easy access to Lightning Deals and the Deal of the Day. You can also sign-up for shipment notifications to know when your order ships and arrives. You have full access to your Shopping Cart, Wish Lists, payment and Prime shipping options, Subscribe & Save order history, and 1-Click settings, just like on the full Amazon.com site. All Amazon Shopping app purchases are routed through Amazon's secure servers to encrypt and safeguard your personal information.
Important Note Regarding Permissions
Please note that the Amazon Shopping app requires access to the following services to operate properly:
* Contacts: Allows you to send Amazon gift cards to your contacts or invitation to install the Amazon app.
* Camera: Allows the Amazon app to access your camera on the device. You can use your camera to find products by scanning the cover or its barcode, to add gift cards and credit cards, or to add pictures in the product reviews.
* Flashlight: Allows the Amazon app to turn on the flashlight. You can use the flashlight to find products with the camera feature even in low-light or dark conditions.
* Microphone: Allows the Amazon app to access your microphone to use your voice to search and interact with your Assistant.
* Location: Allows the Amazon app to access your location to help you discover local offers and select addresses fast.
* Account: Allows you to share products on Amazon with your friends and families through Facebook or other social networks.
* Phone: Allows the Amazon app to pre-populate the Amazon Customer Service number on your phone’s keypad.
* Storage: Allows the Amazon app to store your preferences so that some features can load and run faster on the device.
* Wi-Fi: This permissions is used when setting up either a Dash Button or Dash Wand using the Amazon Shopping app.
OS Requirements: Requires Android OS 7.0 or higher and a rear-facing camera. The Amazon App for Tablets is available on Google Play. Search for "Amazon Tablet" to install the app and begin shopping.
* Customers are able to shop millions of products on any of Amazon's sites around the world from a single app
*Use Alexa to help you shop—just use your voice to search for products on Amazon, track your orders, and reorder your favorite items. Tap the microphone icon and say “where’s my stuff?” to access open orders. Reorder products by saying “reorder paper towels” or “buy more batteries”.
* Take advantage of 1-Click ordering, customer support, Wish Lists, create or find a baby or wedding registry, order tracking, and more
* Scan product barcodes and images to compare prices and check availability using Scan It
* Check out Gold Box Deals - including the Deal of the Day and Lightning Deals, and get automatically notified when new deals become available
* Send and share links to products via email, SMS, Facebook, Twitter, and more
* Sign-up for automatic shipment notifications to know when your order ships and arrives
* Buy with confidence, knowing that all transactions are securely processed
Product Description
The Amazon Shopping app lets you shop millions of products and manage your Amazon orders from anywhere. Browse, shop by department, compare prices, read reviews, share products with friends, and check the status of your orders.
Compare prices and availability by typing in your search, scanning a barcode or an image with your camera, or using your voice. Never miss a deal with easy access to Lightning Deals and the Deal of the Day. You can also sign-up for shipment notifications to know when your order ships and arrives. You have full access to your Shopping Cart, Wish Lists, payment and Prime shipping options, Subscribe & Save order history, and 1-Click settings, just like on the full Amazon.com site. All Amazon Shopping app purchases are routed through Amazon's secure servers to encrypt and safeguard your personal information.
Important Note Regarding Permissions
Please note that the Amazon Shopping app requires access to the following services to operate properly:
* Contacts: Allows you to send Amazon gift cards to your contacts or invitation to install the Amazon app.
* Camera: Allows the Amazon app to access your camera on the device. You can use your camera to find products by scanning the cover or its barcode, to add gift cards and credit cards, or to add pictures in the product reviews.
* Flashlight: Allows the Amazon app to turn on the flashlight. You can use the flashlight to find products with the camera feature even in low-light or dark conditions.
* Microphone: Allows the Amazon app to access your microphone to use your voice to search and interact with your Assistant.
* Location: Allows the Amazon app to access your location to help you discover local offers and select addresses fast.
* Account: Allows you to share products on Amazon with your friends and families through Facebook or other social networks.
* Phone: Allows the Amazon app to pre-populate the Amazon Customer Service number on your phone’s keypad.
* Storage: Allows the Amazon app to store your preferences so that some features can load and run faster on the device.
* Wi-Fi: This permissions is used when setting up either a Dash Button or Dash Wand using the Amazon Shopping app.
OS Requirements: Requires Android OS 7.0 or higher and a rear-facing camera. The Amazon App for Tablets is available on Google Play. Search for "Amazon Tablet" to install the app and begin shopping.
App Store
International Shopping
Browse, search, get product details, read reviews, and purchase millions of products with Amazon International Shopping – now available in English, Spanish, German, and Simplified Chinese. Amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more.
Convenient
Sign in with your existing Amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. Shop just as you do on the web.
Fast
Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search.
Secure
All purchases are routed through Amazon's secure servers, protecting your personal, payment, and order information.
International Delivery
Amazon now delivers to 100+ countries in as quickly as 3-5 days.
Universal
In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.
In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
Browse, search, get product details, read reviews, and purchase millions of products with Amazon International Shopping – now available in English, Spanish, German, and Simplified Chinese. Amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more.
Convenient
Sign in with your existing Amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. Shop just as you do on the web.
Fast
Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search.
Secure
All purchases are routed through Amazon's secure servers, protecting your personal, payment, and order information.
International Delivery
Amazon now delivers to 100+ countries in as quickly as 3-5 days.
Universal
In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.
In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
Ratings & Reviews
Write a Review
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Great app but 1 thing you can do to make it better
Apr 10, 2021 Thats app is amazing but the only problem I have is add things to the cart/get lost in a 20 item I have in my cart. I believe that you should add a personal category for carts. Hear me out I wanna get some light to add in my car but I don’t want them this instant so I add them to my cart but days later I see something I wanna add to my office but again not at this instant and of course I keep on going but now weeks have gone by and my cart has 30+ items in it and I’m scrolling looking for the office item that I wanted but I cant find it because of all the junk. So the best way to fix that is the personal category I can have a place for all of the car items I want all in one place and same with office, kitchen, clothes, etc it’s a great and simple idea that can take this app from a 5 star to a 10 star. I hope you read the review and take this into consideration for your next update thank youmore -
Has frustrating UI issues
Jan 24, 2021 The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app.more -
Poor experience for Alaskans
Nov 28, 2020 It seems that about half of the things in my search results cannot be shipped to my home near Anchorage, Alaska. I am a one hour drive from one of the largest cargo hub airports in the world, where most of Amazons products are shipped through, and where one of their warehouses reside. Why do you waste half my time on your application by showing me results that have those bright red letters that say “this cannot be shipped to your location”? You already know that, so why are you showing me products I can’t buy? There should be a preference to turn that off. My second pet peeve is that so many items cannot be shipped to a PO Box. Why? It’s not our fault that the Postal Service doesn’t provide delivery to our physical address, or my 100,000 neighbors in the MatSu Borough. Third, why can’t I mark a book or other product so that I never see it again?I keeping being shown the same books that I’m not interested in over and over again. There are many things this app does well, but these three issues are becoming more and more annoying. I’m starting to purchase from other stores that don’t have these issues.more -
Best App Ever!
Sep 8, 2020 Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful.more -
Apr 6, 2021 I like shopping with Amazon, but I do get tired of them messing with the interface all the time. A major update changed the entire app interface this morning making it an obnoxious, ugly mess, and forcing me to change how I use the app. Your development team needs to stop making radical changes without notifying customers of how to find things like your order history, which is usually the first thing I head for so I can check the status of my orders, but every other week the interface changes.more
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Wow , whomever revamped this needs to let themselves go
Jan 9, 2021 This used to be a smooth running app and searching for anything was a breeze. Now, on iPad it’s clunky, nothing is grouped the right way. Searching for something is a huge hassle, and parts of the page aren’t even optimized for the iPad pencil to use. An example- I can use the pencil to tap the search bar, type in what I want and hit search, but then I try to touch the prime tab with pen, doesn’t work, then the categories tab, nope ... and so on. It’s very frustrating. For each search you do, the filters you have selected go back to default which is all of them off. Would be nice to be able to search and keep the prime shipping tab always on. That’s One of the main reasons we are using this app. Another - yall are overridden with promo items and things that don’t really pertain to what I’m looking for, also when I type in to search for a computer, with nvidia rtx - I don’t need to have the first 10 items below be everything but what I typed, or ones that are over $ 4000... it’s ridiculous . Also the results should at least show more than 10 items per page. Yall used to have infinite scroll. Please add that back. Google shop ha been working hard on their app and are quickly becoming a better option .more -
Apr 7, 2021 The latest update to this app is awful. It shows my name and information, but if I want view orders or anything else it prompts me to log in. When I try to log in it tells me to enable cookies on my web browser. First of all, cookies are enabled. Second, what do my browser settings have to do with the functions of the separate Amazon shopping app? This is ridiculous and makes me not want to use the app at all. This update tried to "fix" something that wasn't broken. I want my working app back.more -
Apr 7, 2021 Was great until screen change. Prime 2 day deliveries are becoming less and less available. A real mess the last few months! I'll have to contact them, and once again let them know Prime was a day or two late. I pay a monthly fee for this 2 day service, and when it takes longer, why am I paying for it? I have to call and tell them they didn't keep up their end of the deal. Return my fee, plz! App Design? Whoever thought this was a good idea should be fired! IF IT AIN'T BROKE, DON'T FIX IT!more -
Apr 6, 2021 been using Amazon for years now... a few times I've had issues with an item they rectified the situation right away. The one time a little over a year ago, they didn't even acknowledge the situation, so I lost out not only on the item I was trying to purchase, but also the payment made to seller for said item. Several attempts were made to contact both seller and Amazon with no response.more -
0 out of 5
Jan 9, 2021 Im not allowed to leave a no star rating in the star rating, so let me explain. I made an account last year and ordered 3 things. 2 of them came late, although it wasn’t a big deal. The third thing wasn’t even what I ordered, but because I wasn’t charges extra I decided to just accept it as it was. Then when they gave me an option to send them my credit card information, I choose not to. Because of this, they suspended my account and held it for review, then refused to review it for several months leading me to make a new account, however if you do this you are breaching the terms of service. So now all accounts I make are suspended and the support team told me they refuse to accept money from me. My mistake was making a new account after they suspended my account, but they suspended my account for not giving them my credit card information, then refused to review the account for a year. No one works there to intentionally screw with customers, but their rules and how they treat them is certainly not professional. They informed me that the credit card linked to my previous account was deleted and therefore not linked to the previous accounts, but since it was used at all, they can’t accept it. Incompetentmore
- 1-Click Ordering lets you buy products with the push of a button. Make shopping simple, easy & quick when you have lots of gifts to buy
- Save money with Gold Box Deals that include Lightning Deals and the Deal of the Day, and get notifications when these deals go live
- Search millions of products from all over the world! Get reviews, detailed product information, and notifications for all of your purchases.
Reviewed by Laura S on December 19, 2017
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Great app but 1 thing you can do to make it better
Apr 10, 2021 Thats app is amazing but the only problem I have is add things to the cart/get lost in a 20 item I have in my cart. I believe that you should add a personal category for carts. Hear me out I wanna get some light to add in my car but I don’t want them this instant so I add them to my cart but days later I see something I wanna add to my office but again not at this instant and of course I keep on going but now weeks have gone by and my cart has 30+ items in it and I’m scrolling looking for the office item that I wanted but I cant find it because of all the junk. So the best way to fix that is the personal category I can have a place for all of the car items I want all in one place and same with office, kitchen, clothes, etc it’s a great and simple idea that can take this app from a 5 star to a 10 star. I hope you read the review and take this into consideration for your next update thank youmore -
Best App Ever!
Sep 8, 2020 Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful.more -
Used to be awesome till comments and reviews for products got corrupted.
Mar 28, 2019 I’m writing this because since a couple of updates back, the comment and reviews for products have been messed up. Simply put for example, you search for an airplane, you pick your product from the search results, click on the reviews and comments for said product, and you get reviews and comments for a BOAT. A completely unrelated product. Don’t know if it’s just affecting me or others, but it’s extremely annoying because product reviews are VERY helpful and instrumental in making an informed purchase. Please fix. Everything else is fine though.more -
Only If I could give it zero stars...
Sep 16, 2019 I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it.more -
The best App Store!
Nov 22, 2020 Get this app now if you haven’t installed it. My dad works here and the place is completely amazing! Plus, it delivers your items you purchased mostly earlier then any online App Store. Other online app stores take about a week to deliver, and this app can come in a day or two. Please support this app! Again, your purchases come in not even a week (well maybe sometimes!) I totally love it. Plus, it gives you a notification when they delivered it. And for proof, they send a picture to make sure you can’t lie that you didn’t get your Item. I ordered a phone case and it came in two days. This App Store is totally amazing. Please get it!more
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Apr 7, 2021 Amazon helps me to find things I can't find in the store. but my only problem is when you order something it takes longer than it should usually is ships the next day, but now its waiting until it get closer to the day it is suppose to get here to ship it. It kinda force you to get Amazon prime, and I would get it if it wasn't so expensive 12.99 a month. They also delete reviews. I wrote an couple reviews in if it is negative they will delete it. They even delete positive reviews.more -
Apr 7, 2021 Just updated the app and ran into a bit of a bug. It logged me out and asked me to log back in and when I did it would send me a authorization code via text message to verify it's me. If you get this code sent to you via text, you will need to long press the URL and select open in web page in order to get authorization for the Amazon app to access your account. Hopefully this bug gets fixed soon.more -
Needs Revision of Filter & Sort Options
Oct 6, 2019 It’s confusing when I sort items by price: low to high and my results go from 800 down to 67?? Why are hundreds of items removed simply by re-sorting them in a different order? When narrowing searched items down by using the filters I wish there were more options such as where Items are SHIPPED FROM-North America, China, Global etc. like you can on eBay. When looking at an item the only way I can tell if something's not being shipped within the U.S. is the estimated arrival date is 1+ weeks from the order date. The other option I'd like to see is Free Shipping. There's the option to choose items that ship free with Prime but what about other items that ship for free that aren't Prime?more -
Needs a Forward button.
Mar 23, 2019 I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh. If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again. Or, stop going back to the beginning with two presses of back.more -
Problems with iPhone X??
Jan 3, 2018 I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year!more
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Has frustrating UI issues
Jan 24, 2021 The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app.more -
Poor experience for Alaskans
Nov 28, 2020 It seems that about half of the things in my search results cannot be shipped to my home near Anchorage, Alaska. I am a one hour drive from one of the largest cargo hub airports in the world, where most of Amazons products are shipped through, and where one of their warehouses reside. Why do you waste half my time on your application by showing me results that have those bright red letters that say “this cannot be shipped to your location”? You already know that, so why are you showing me products I can’t buy? There should be a preference to turn that off. My second pet peeve is that so many items cannot be shipped to a PO Box. Why? It’s not our fault that the Postal Service doesn’t provide delivery to our physical address, or my 100,000 neighbors in the MatSu Borough. Third, why can’t I mark a book or other product so that I never see it again?I keeping being shown the same books that I’m not interested in over and over again. There are many things this app does well, but these three issues are becoming more and more annoying. I’m starting to purchase from other stores that don’t have these issues.more -
Apr 6, 2021 I like shopping with Amazon, but I do get tired of them messing with the interface all the time. A major update changed the entire app interface this morning making it an obnoxious, ugly mess, and forcing me to change how I use the app. Your development team needs to stop making radical changes without notifying customers of how to find things like your order history, which is usually the first thing I head for so I can check the status of my orders, but every other week the interface changes.more -
• GUI Bug: Track shipment > See all updates
Mar 25, 2021 On the “Track shipment” display page in the latest version of this app, there is an annoying, occasional glitch that occurs about half the time, in which the shipment updates for a shipment will not display, as the “See all updates” link is obscured, and can’t be scrolled down into the viewable area to be seen and selected. This glitch occurring [(update edit:) does NOT necessarily seem] dependent upon the length of the string of title text (Ex.: “Arriving tomorrow by 10 PM”) and the size and number of images (Ex.: thumbnail image of a vertically-oriented iPhone case from Apple, along with a second tiny thumbnail indicating a missing thumbnail image of a second case from a different vendor) in the header pane above the scroll box (which contains the information being obscured and being blocked from being able to scroll at all). Leaving that page and returning again often resolves the issue momentarily, but is a hassle work-around. (iPhone 5s running fully-updated iOS 12.)more -
Absolutely Hate the New UI and Color Crime
Jun 4, 2020 I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again.more
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Wow , whomever revamped this needs to let themselves go
Jan 9, 2021 This used to be a smooth running app and searching for anything was a breeze. Now, on iPad it’s clunky, nothing is grouped the right way. Searching for something is a huge hassle, and parts of the page aren’t even optimized for the iPad pencil to use. An example- I can use the pencil to tap the search bar, type in what I want and hit search, but then I try to touch the prime tab with pen, doesn’t work, then the categories tab, nope ... and so on. It’s very frustrating. For each search you do, the filters you have selected go back to default which is all of them off. Would be nice to be able to search and keep the prime shipping tab always on. That’s One of the main reasons we are using this app. Another - yall are overridden with promo items and things that don’t really pertain to what I’m looking for, also when I type in to search for a computer, with nvidia rtx - I don’t need to have the first 10 items below be everything but what I typed, or ones that are over $ 4000... it’s ridiculous . Also the results should at least show more than 10 items per page. Yall used to have infinite scroll. Please add that back. Google shop ha been working hard on their app and are quickly becoming a better option .more -
Apr 7, 2021 Was great until screen change. Prime 2 day deliveries are becoming less and less available. A real mess the last few months! I'll have to contact them, and once again let them know Prime was a day or two late. I pay a monthly fee for this 2 day service, and when it takes longer, why am I paying for it? I have to call and tell them they didn't keep up their end of the deal. Return my fee, plz! App Design? Whoever thought this was a good idea should be fired! IF IT AIN'T BROKE, DON'T FIX IT!more -
Apr 6, 2021 been using Amazon for years now... a few times I've had issues with an item they rectified the situation right away. The one time a little over a year ago, they didn't even acknowledge the situation, so I lost out not only on the item I was trying to purchase, but also the payment made to seller for said item. Several attempts were made to contact both seller and Amazon with no response.more -
So many bad changes/updates
Oct 13, 2019 Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one pagemore -
Was great until iOS 13
Apr 6, 2020 Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale.more
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Apr 7, 2021 The latest update to this app is awful. It shows my name and information, but if I want view orders or anything else it prompts me to log in. When I try to log in it tells me to enable cookies on my web browser. First of all, cookies are enabled. Second, what do my browser settings have to do with the functions of the separate Amazon shopping app? This is ridiculous and makes me not want to use the app at all. This update tried to "fix" something that wasn't broken. I want my working app back.more -
0 out of 5
Jan 9, 2021 Im not allowed to leave a no star rating in the star rating, so let me explain. I made an account last year and ordered 3 things. 2 of them came late, although it wasn’t a big deal. The third thing wasn’t even what I ordered, but because I wasn’t charges extra I decided to just accept it as it was. Then when they gave me an option to send them my credit card information, I choose not to. Because of this, they suspended my account and held it for review, then refused to review it for several months leading me to make a new account, however if you do this you are breaching the terms of service. So now all accounts I make are suspended and the support team told me they refuse to accept money from me. My mistake was making a new account after they suspended my account, but they suspended my account for not giving them my credit card information, then refused to review the account for a year. No one works there to intentionally screw with customers, but their rules and how they treat them is certainly not professional. They informed me that the credit card linked to my previous account was deleted and therefore not linked to the previous accounts, but since it was used at all, they can’t accept it. Incompetentmore -
Apr 7, 2021 The new update has made it impossible to check out. It won't even let me access my cart because it tells me to sign in. When I try to sign in it tells me to enable cookies in my browser. This is an app. It should have nothing to do with cookies in my browser, but fyi, cookies are already enabled in my browser. The update should have been thoroughly tested before launch.more -
Apr 5, 2021 I used to like and buy a lot using the app, but since the last update is nearly impossible to utilize it! It's slow and it keeps logging me out every minute!! It's quite annoying! I can't do anything, because every time the log in page appears again and again, doesn't matter how many times I do it, it keeps asking the information again. And the new logo is terrible!more -
Apr 7, 2021 I've used this app on my phone for many years without any issues. Now ever since the recent update, with the new logo, it continually crashes within 10-15 seconds after loading making it totally useless. I've uninstalled and reinstalled several times without any improvement. What was wrong with the previous version? Don't fix what wasn't broken. This latest version appears totally broken and needs a fix quickly.more
What’s Groovy
The app works fine but I'm lowering one star b/c of the new update. I really don't like the new layout-- not at all. Amazon should have done some consumer testing on the change before it rolled out. And if they did? They should have discarded the opinions. The new layout looks cheap-- in a bad way. It feels like a shady Shopify mobile store. This has a bad psychological effect on me. It makes me want to spend a significantly less amount of time & money on Amazon.
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What’s Subpar
New update ruined the app! I try to search for items while signed into the app. When I click on an item, it seems I'm on an internet browser window than in the app. It asks me to sign in again! Then it takes me to a page to enable cookies on the browser, WHEN I'M ON THE APP! I cannot get passed this page. What's the point of having an app to avoid the browser if they are the same thing.
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Filter Reviews
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Great app but 1 thing you can do to make it better
Thats app is amazing but the only problem I have is add things to the cart/get lost in a 20 item I have in my cart. I believe that you should add a personal category for carts. Hear me out I wanna get some light to add in my car but I don’t want them this instant so I add them to my cart but days later I see something I wanna add to my office but again not at this instant and of course I keep on going but now weeks have gone by and my cart has 30+ items in it and I’m scrolling looking for the office item that I wanted but I cant find it because of all the junk. So the best way to fix that is the personal category I can have a place for all of the car items I want all in one place and same with office, kitchen, clothes, etc it’s a great and simple idea that can take this app from a 5 star to a 10 star. I hope you read the review and take this into consideration for your next update thank you -
Has frustrating UI issues
The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app. -
Poor experience for Alaskans
It seems that about half of the things in my search results cannot be shipped to my home near Anchorage, Alaska. I am a one hour drive from one of the largest cargo hub airports in the world, where most of Amazons products are shipped through, and where one of their warehouses reside. Why do you waste half my time on your application by showing me results that have those bright red letters that say “this cannot be shipped to your location”? You already know that, so why are you showing me products I can’t buy? There should be a preference to turn that off. My second pet peeve is that so many items cannot be shipped to a PO Box. Why? It’s not our fault that the Postal Service doesn’t provide delivery to our physical address, or my 100,000 neighbors in the MatSu Borough. Third, why can’t I mark a book or other product so that I never see it again?I keeping being shown the same books that I’m not interested in over and over again. There are many things this app does well, but these three issues are becoming more and more annoying. I’m starting to purchase from other stores that don’t have these issues. -
Best App Ever!
Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful. -
I like shopping with Amazon, but I do get tired of them messing with the interface all the time. A major update changed the entire app interface this morning making it an obnoxious, ugly mess, and forcing me to change how I use the app. Your development team needs to stop making radical changes without notifying customers of how to find things like your order history, which is usually the first thing I head for so I can check the status of my orders, but every other week the interface changes.
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• GUI Bug: Track shipment > See all updates
On the “Track shipment” display page in the latest version of this app, there is an annoying, occasional glitch that occurs about half the time, in which the shipment updates for a shipment will not display, as the “See all updates” link is obscured, and can’t be scrolled down into the viewable area to be seen and selected. This glitch occurring [(update edit:) does NOT necessarily seem] dependent upon the length of the string of title text (Ex.: “Arriving tomorrow by 10 PM”) and the size and number of images (Ex.: thumbnail image of a vertically-oriented iPhone case from Apple, along with a second tiny thumbnail indicating a missing thumbnail image of a second case from a different vendor) in the header pane above the scroll box (which contains the information being obscured and being blocked from being able to scroll at all). Leaving that page and returning again often resolves the issue momentarily, but is a hassle work-around. (iPhone 5s running fully-updated iOS 12.) -
Amazon helps me to find things I can't find in the store. but my only problem is when you order something it takes longer than it should usually is ships the next day, but now its waiting until it get closer to the day it is suppose to get here to ship it. It kinda force you to get Amazon prime, and I would get it if it wasn't so expensive 12.99 a month. They also delete reviews. I wrote an couple reviews in if it is negative they will delete it. They even delete positive reviews.
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Absolutely Hate the New UI and Color Crime
I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again. -
Just updated the app and ran into a bit of a bug. It logged me out and asked me to log back in and when I did it would send me a authorization code via text message to verify it's me. If you get this code sent to you via text, you will need to long press the URL and select open in web page in order to get authorization for the Amazon app to access your account. Hopefully this bug gets fixed soon.
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Noticeable UI experience between iPad and iPhone
Apologies if this sounds a bit odd but ... On my iPad units (iPad Pro 1st gen and iPad Air), all product items renders slower and specifically during item previewing, it is extremely sluggish upon selection etc. + if I view a few product videos, the top navigation frame often times will just disappear and I no longer can go back nor select anything to move forward (press the home button and swipe up to close the app). EFFECTIVELY, the user experience on the iPad has become quite poor and unreliable for quite some time (I finally got around to submitting a review to share it). INVERSELY, using the app on my iPhone 12, it works quite reliably well as expected. In fact, I often use my iPad to view some products ‘on the big gear screen’ as needed but end up using my iPhone to wrap up and make the purchases. Hopefully someone on the app dev side can look into this odd scenario. Thank you
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...ITS AMAZING...
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Amazing
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Hate that this app won't allow me to see my order progress. Keeps showing the page blank. Kind of a bummer 👎 there
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Very helpful.thank you.
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Compared to wish and the top Hatter app you blew them away with a hundred percent satisfaction
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🖕🏾
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Exceptional
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🌷💜😎 I have been trying to locate Christian stores, Many local ones moved or went out of business. I love your ideas!!!...😊
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I would like to use the app first
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Wonderful app! Everything is great quality and so cheap! Like, you can buy a Tom Gates book for just 4 pounds! A bestselling book for 4 pounds! Rock bottom prices, great quality, quick delivery! Again, wonderful app! 👍
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Great app but 1 thing you can do to make it better
Thats app is amazing but the only problem I have is add things to the cart/get lost in a 20 item I have in my cart. I believe that you should add a personal category for carts. Hear me out I wanna get some light to add in my car but I don’t want them this instant so I add them to my cart but days later I see something I wanna add to my office but again not at this instant and of course I keep on going but now weeks have gone by and my cart has 30+ items in it and I’m scrolling looking for the office item that I wanted but I cant find it because of all the junk. So the best way to fix that is the personal category I can have a place for all of the car items I want all in one place and same with office, kitchen, clothes, etc it’s a great and simple idea that can take this app from a 5 star to a 10 star. I hope you read the review and take this into consideration for your next update thank you -
Best App Ever!
Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful. -
Used to be awesome till comments and reviews for products got corrupted.
I’m writing this because since a couple of updates back, the comment and reviews for products have been messed up. Simply put for example, you search for an airplane, you pick your product from the search results, click on the reviews and comments for said product, and you get reviews and comments for a BOAT. A completely unrelated product. Don’t know if it’s just affecting me or others, but it’s extremely annoying because product reviews are VERY helpful and instrumental in making an informed purchase. Please fix. Everything else is fine though. -
Only If I could give it zero stars...
I used to love this app so much, couldn’t live without it. But ever since the newest updates, it’s been the worse app imaginable. I can’t get anything done on the app without me receiving an error dog after using the app for five minutes. Then I have to wait. Then I have to wait some more. Then I have to delete app and reinstall it. For no apparent reason. I can barely use it on my desktop now. It always says that the website isn’t safe now for some reason. I just hope I’m able to purchase orders when I finally get done shopping. Whenever that’s gonna be... can’t seem to dodge these error dogs. Definitely 1 star. Please fix it. -
The best App Store!
Get this app now if you haven’t installed it. My dad works here and the place is completely amazing! Plus, it delivers your items you purchased mostly earlier then any online App Store. Other online app stores take about a week to deliver, and this app can come in a day or two. Please support this app! Again, your purchases come in not even a week (well maybe sometimes!) I totally love it. Plus, it gives you a notification when they delivered it. And for proof, they send a picture to make sure you can’t lie that you didn’t get your Item. I ordered a phone case and it came in two days. This App Store is totally amazing. Please get it! -
Customer Service
The one thing that makes you received five stars, is because I can reach a live person and get my problem taken care of. This is extremely important at this time in life. Please don’t change this! There iis a second reason I think you are great; is if I have a problem with an order you most often have no problem at all making it right by sending me A replacement, and many times I do not have to go through the hassle of returningThe item. Thank you for doing things right! In this world of chatsAnd computers - you do it right and it i taken care of quickly without irritation to the customer! -
Could be great - SOOO INVASIVE!!!
Had this app, deleted this app, long ago. Since then, considered reinstalling, but, after reviewing details and privacy concerns, decided against having it on my devices. (Don’t know if this FULL DISCLOSURE is new or forced by CA regulations...appreciated, either way.) Details show third party involvement & major culling of soooo much data, including “Contacts” - really!!! So, they will harvest my data, awful, enough, but more common than you’d think, and they’ll also grab all my peeps data. Who are these folks, ADOBE?!! Let us preserve our privacy and use your shopping tools without you mining the blueberries out of our personal info! Consider giving us a choice, (in exchange for a fee, maybe,) or allow an opt out. Seems Amazon’s doing all right, they don’t need to buy and sell us, coming and going, do they?? Gives me pause and impetus to review other EULAs of theirs, as a needed precaution. Nothing is free - - - no kidding, your data and that of every one that you know, BIG BUCKS! Big caveat! Be careful!! Love the sinner, hate the sin!!! ~ j -
Still have issues
You fixed the landscape view on iPads but the app still has issues. When you type in the search area and want to delete it to search for something else, pressing the X doesn’t remove the prior search. Also, if I want to add more to my search I can’t insert the cursor in the middle. I have to backspace to where I want to insert another word. One more issue. When I’m trying to read a product description is long there is no “Read More” to expand the field so I can see the rest of the missing information. Your developers need to check their work before the release updates. -
Loyal Prime Member
Be careful of transactions ever since March of 2020 this year I have been having issues with over charges and refunds . I have never had issues in the past but now I’m alerting everyone on here and people that bring up them on a daily basis until this issue is resolved and other prime loyal members issues are fixed I will not rate you a 5 star we honestly have not been treated properly your chat is a failure if promises and your customer service calls went from a 5 to a 2 this is ridiculous. I’m van essential worker and I make sure my customers needs are taking care of within a timely manner. -
Landscape mode lost-UPDATE
I have used this app frequently with few glitches or problems. I loved the freedom it provided since I primarily use my iPad for day to day use. Sadly though after the latest “update” the landscape mode seems to have vanished. This is a major problem for this consumer because I only use my iPad in landscape mode. I sincerely hope that the developers are speedy in the remedy of this extremely inconvenient glitch! Update! The glitch was fixed in short order and the app is back to full use! Thank you so much for you quick attention to such a small but very annoying issue!
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Amazon helps me to find things I can't find in the store. but my only problem is when you order something it takes longer than it should usually is ships the next day, but now its waiting until it get closer to the day it is suppose to get here to ship it. It kinda force you to get Amazon prime, and I would get it if it wasn't so expensive 12.99 a month. They also delete reviews. I wrote an couple reviews in if it is negative they will delete it. They even delete positive reviews.
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Just updated the app and ran into a bit of a bug. It logged me out and asked me to log back in and when I did it would send me a authorization code via text message to verify it's me. If you get this code sent to you via text, you will need to long press the URL and select open in web page in order to get authorization for the Amazon app to access your account. Hopefully this bug gets fixed soon.
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Needs Revision of Filter & Sort Options
It’s confusing when I sort items by price: low to high and my results go from 800 down to 67?? Why are hundreds of items removed simply by re-sorting them in a different order? When narrowing searched items down by using the filters I wish there were more options such as where Items are SHIPPED FROM-North America, China, Global etc. like you can on eBay. When looking at an item the only way I can tell if something's not being shipped within the U.S. is the estimated arrival date is 1+ weeks from the order date. The other option I'd like to see is Free Shipping. There's the option to choose items that ship free with Prime but what about other items that ship for free that aren't Prime? -
Needs a Forward button.
I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh. If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again. Or, stop going back to the beginning with two presses of back. -
Problems with iPhone X??
I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year! -
Limit Filters
I know Amazon’s technology can only do so much with filters (as so many other sites). However, sorting just by one thing (price, rating, etc) is not enough. Some sites open a ‘window’ for multi filter selection. You can’t give selections for every type of item but maybe give a broader selection and allow multi-select narrow (also in the Wish List section). I entered a search for ‘Lincoln Rhyme book series’: the first book in the list isn’t even one of the series books. Example of a more helpful sort: I have a movie and a book Wish List. The only way to sort is by priority. What if I wanted it by Author or Alphabetical? Author is a bit fine tuning but you get the idea. -
Definitely an improvement!
I love the manner in which orders are listed in the app now. Before, items appeared in a random order and sometimes undelivered items were lost lower in the list but now they’re clearly marked in the order in which delivery is expected. Such an improvement! So much cleaner and clearer. The other comment I have is that for some unknown reason, two of my reviews have been blocked due to “sensitivity reasons” — I don’t understand why you ask for reviews when you’re going to block them for no reason. I reread those two reviews and they’re about a lightbulb and trash can liners and there’s nothing sensitive about what I wrote. Thank you for listening. -
Update iPad screenshots
Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill down into ‘Description’ or ‘Features & details’ sections of a product page. It seems to correctly on from other pages. Please fix this issue on these pages. Also it would be great if you could swipe down on the enlarged product photos to return to the main product page; similar to how swiping down on a photo in the iOS Photos app allows you to return to the Album View.
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Has frustrating UI issues
The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app. -
Poor experience for Alaskans
It seems that about half of the things in my search results cannot be shipped to my home near Anchorage, Alaska. I am a one hour drive from one of the largest cargo hub airports in the world, where most of Amazons products are shipped through, and where one of their warehouses reside. Why do you waste half my time on your application by showing me results that have those bright red letters that say “this cannot be shipped to your location”? You already know that, so why are you showing me products I can’t buy? There should be a preference to turn that off. My second pet peeve is that so many items cannot be shipped to a PO Box. Why? It’s not our fault that the Postal Service doesn’t provide delivery to our physical address, or my 100,000 neighbors in the MatSu Borough. Third, why can’t I mark a book or other product so that I never see it again?I keeping being shown the same books that I’m not interested in over and over again. There are many things this app does well, but these three issues are becoming more and more annoying. I’m starting to purchase from other stores that don’t have these issues. -
I like shopping with Amazon, but I do get tired of them messing with the interface all the time. A major update changed the entire app interface this morning making it an obnoxious, ugly mess, and forcing me to change how I use the app. Your development team needs to stop making radical changes without notifying customers of how to find things like your order history, which is usually the first thing I head for so I can check the status of my orders, but every other week the interface changes.
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• GUI Bug: Track shipment > See all updates
On the “Track shipment” display page in the latest version of this app, there is an annoying, occasional glitch that occurs about half the time, in which the shipment updates for a shipment will not display, as the “See all updates” link is obscured, and can’t be scrolled down into the viewable area to be seen and selected. This glitch occurring [(update edit:) does NOT necessarily seem] dependent upon the length of the string of title text (Ex.: “Arriving tomorrow by 10 PM”) and the size and number of images (Ex.: thumbnail image of a vertically-oriented iPhone case from Apple, along with a second tiny thumbnail indicating a missing thumbnail image of a second case from a different vendor) in the header pane above the scroll box (which contains the information being obscured and being blocked from being able to scroll at all). Leaving that page and returning again often resolves the issue momentarily, but is a hassle work-around. (iPhone 5s running fully-updated iOS 12.) -
Absolutely Hate the New UI and Color Crime
I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again. -
Noticeable UI experience between iPad and iPhone
Apologies if this sounds a bit odd but ... On my iPad units (iPad Pro 1st gen and iPad Air), all product items renders slower and specifically during item previewing, it is extremely sluggish upon selection etc. + if I view a few product videos, the top navigation frame often times will just disappear and I no longer can go back nor select anything to move forward (press the home button and swipe up to close the app). EFFECTIVELY, the user experience on the iPad has become quite poor and unreliable for quite some time (I finally got around to submitting a review to share it). INVERSELY, using the app on my iPhone 12, it works quite reliably well as expected. In fact, I often use my iPad to view some products ‘on the big gear screen’ as needed but end up using my iPhone to wrap up and make the purchases. Hopefully someone on the app dev side can look into this odd scenario. Thank you -
All Hail The Kingdom of Glitch-y Wishlists!
Edit: Alrighty, now that you are here, let’s begin... You do know how your app is neatly organized? And your delivery service is excellent? Well that all is true. But your wishlists are awful! I put an item(s) and it MULTIPLIED. [Stammering for comic effect-] W-w-w why would it multiply?????!!!! That is ridiculous! It’s not just with one wishlist, it happens on another wishlist too!!!! And that is not my only problem with the wishlists, I put comments, quantity, and priority, on items and I walk away for a couple of minutes ... COMPLETELY GONE!!!! Why is that??? So, I try to re-ad (if that’s a word.) and it says it is already on my wishlist. I admit, I’m a kid so I may be doing something wrong. But, if I’m not, you people have a bug in your system. Now, don’t get me wrong, I love your company, U are organized and helpful to the Human race. But pls, fix the list problem. -
Ratings after items received
There needs to be a comment section after rating delivery service to add personal comments. Existing ratings are to general and needs to be individualize to each recipients experience. Giving the company insight on improvement.I recently had an item left at my side door as I specified luckily I noticed my delivery alert and retrieved my package, although I feel the service was good I believe the package should have been placed as close to the door or home as possible rather than further away to prevent possible theft..it was very similar to placing an item on the front stoop for any and everyone to see the goal to make it as inconspicuous as able.. not to place it in the middle of the walk way as to alert others. This may be something that’s already stressed,But again adding a comment section might improve deliveries . -
What happened?
This used to be a well designed app but it’s not so great anymore. I’m not gonna write a whole essay on what’s wrong with the app, but one of the most annoying changes is instead of infinite scrolling, they added pages. What idiot thought that was a good idea?! Please go back to infinite scrolling, or at least give us the option to have that instead of the pages. It’s also frustrating that if I add something to a list, then try t go back to shopping, the back button just goes thru all the previous pages instead of just taking me back to my search page. Why have the continue shopping button if I need to go thru all the previous pages to get to my search anyways? There’s more stuff wrong with the app, but like I said, I’m not here to write an essay. -
My homepage icon bar with the home, profile and shopping cart icon as fallen and it can’t get up
HELP! It’s driving me crazy. A few days ago my homepage icon bar with the home, profile and shopping cart icon as fallen to the bottom of my page and I cannot move it back to the top. I’ve reinstalled app, changed my password, google searched, called customer service and they told me to leave a review on the App Store and I will be contacted by the developer. It drives me crazy because I cannot see through the bar and it gets in the way of scrolling and viewing my page. In the last few days it’s changed back and forth at random. Every time I think it’s fixed, it’s not long before it changed again. I do nothing different, what gives? Most importantly, HELP!!!!
Filter Reviews
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Wow , whomever revamped this needs to let themselves go
This used to be a smooth running app and searching for anything was a breeze. Now, on iPad it’s clunky, nothing is grouped the right way. Searching for something is a huge hassle, and parts of the page aren’t even optimized for the iPad pencil to use. An example- I can use the pencil to tap the search bar, type in what I want and hit search, but then I try to touch the prime tab with pen, doesn’t work, then the categories tab, nope ... and so on. It’s very frustrating. For each search you do, the filters you have selected go back to default which is all of them off. Would be nice to be able to search and keep the prime shipping tab always on. That’s One of the main reasons we are using this app. Another - yall are overridden with promo items and things that don’t really pertain to what I’m looking for, also when I type in to search for a computer, with nvidia rtx - I don’t need to have the first 10 items below be everything but what I typed, or ones that are over $ 4000... it’s ridiculous . Also the results should at least show more than 10 items per page. Yall used to have infinite scroll. Please add that back. Google shop ha been working hard on their app and are quickly becoming a better option . -
The latest update to this app is awful. It shows my name and information, but if I want view orders or anything else it prompts me to log in. When I try to log in it tells me to enable cookies on my web browser. First of all, cookies are enabled. Second, what do my browser settings have to do with the functions of the separate Amazon shopping app? This is ridiculous and makes me not want to use the app at all. This update tried to "fix" something that wasn't broken. I want my working app back.
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Was great until screen change. Prime 2 day deliveries are becoming less and less available. A real mess the last few months! I'll have to contact them, and once again let them know Prime was a day or two late. I pay a monthly fee for this 2 day service, and when it takes longer, why am I paying for it? I have to call and tell them they didn't keep up their end of the deal. Return my fee, plz! App Design? Whoever thought this was a good idea should be fired! IF IT AIN'T BROKE, DON'T FIX IT!
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been using Amazon for years now... a few times I've had issues with an item they rectified the situation right away. The one time a little over a year ago, they didn't even acknowledge the situation, so I lost out not only on the item I was trying to purchase, but also the payment made to seller for said item. Several attempts were made to contact both seller and Amazon with no response.
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0 out of 5
Im not allowed to leave a no star rating in the star rating, so let me explain. I made an account last year and ordered 3 things. 2 of them came late, although it wasn’t a big deal. The third thing wasn’t even what I ordered, but because I wasn’t charges extra I decided to just accept it as it was. Then when they gave me an option to send them my credit card information, I choose not to. Because of this, they suspended my account and held it for review, then refused to review it for several months leading me to make a new account, however if you do this you are breaching the terms of service. So now all accounts I make are suspended and the support team told me they refuse to accept money from me. My mistake was making a new account after they suspended my account, but they suspended my account for not giving them my credit card information, then refused to review the account for a year. No one works there to intentionally screw with customers, but their rules and how they treat them is certainly not professional. They informed me that the credit card linked to my previous account was deleted and therefore not linked to the previous accounts, but since it was used at all, they can’t accept it. Incompetent -
The new update has made it impossible to check out. It won't even let me access my cart because it tells me to sign in. When I try to sign in it tells me to enable cookies in my browser. This is an app. It should have nothing to do with cookies in my browser, but fyi, cookies are already enabled in my browser. The update should have been thoroughly tested before launch.
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I used to like and buy a lot using the app, but since the last update is nearly impossible to utilize it! It's slow and it keeps logging me out every minute!! It's quite annoying! I can't do anything, because every time the log in page appears again and again, doesn't matter how many times I do it, it keeps asking the information again. And the new logo is terrible!
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So many bad changes/updates
Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page -
I've used this app on my phone for many years without any issues. Now ever since the recent update, with the new logo, it continually crashes within 10-15 seconds after loading making it totally useless. I've uninstalled and reinstalled several times without any improvement. What was wrong with the previous version? Don't fix what wasn't broken. This latest version appears totally broken and needs a fix quickly.
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Was great until iOS 13
Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale.
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Honestly worse update ever done. I can find anything. I cant even find where to edit my account. It was simple before now the app just makes me angry
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l give it 1star l tired to sing in it dont work
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Poopoo head I wanterd my4.99 dollar unisex black bucket hat
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My account has been hacked amazon doesnt do anything then try to come after me for the money so tired of texting their customer service so I desperately look for a phone number only to compromise my entire phone
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I am constantly being asked to re log in and change my password, multiple times a week.
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Fix your app can'tsign in
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Delivery attempted with no notice. No way to return. No answer on your phone number. Just stole 35$ + tax from me like it was there's to begin with. Never using amazon again.
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I didn't order anything account was close you put up up child car seat I didn't order that I don't know why my account I don't even have account with guys I don't understand
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Amazon has awful customer service and takes advantage of its size in the economy to bully the average consumer. Use it only as a last resort.
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cant checkout. Stuck on search results. No darkmode.
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Wow , whomever revamped this needs to let themselves go
This used to be a smooth running app and searching for anything was a breeze. Now, on iPad it’s clunky, nothing is grouped the right way. Searching for something is a huge hassle, and parts of the page aren’t even optimized for the iPad pencil to use. An example- I can use the pencil to tap the search bar, type in what I want and hit search, but then I try to touch the prime tab with pen, doesn’t work, then the categories tab, nope ... and so on. It’s very frustrating. For each search you do, the filters you have selected go back to default which is all of them off. Would be nice to be able to search and keep the prime shipping tab always on. That’s One of the main reasons we are using this app. Another - yall are overridden with promo items and things that don’t really pertain to what I’m looking for, also when I type in to search for a computer, with nvidia rtx - I don’t need to have the first 10 items below be everything but what I typed, or ones that are over $ 4000... it’s ridiculous . Also the results should at least show more than 10 items per page. Yall used to have infinite scroll. Please add that back. Google shop ha been working hard on their app and are quickly becoming a better option . -
Was great until screen change. Prime 2 day deliveries are becoming less and less available. A real mess the last few months! I'll have to contact them, and once again let them know Prime was a day or two late. I pay a monthly fee for this 2 day service, and when it takes longer, why am I paying for it? I have to call and tell them they didn't keep up their end of the deal. Return my fee, plz! App Design? Whoever thought this was a good idea should be fired! IF IT AIN'T BROKE, DON'T FIX IT!
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been using Amazon for years now... a few times I've had issues with an item they rectified the situation right away. The one time a little over a year ago, they didn't even acknowledge the situation, so I lost out not only on the item I was trying to purchase, but also the payment made to seller for said item. Several attempts were made to contact both seller and Amazon with no response.
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So many bad changes/updates
Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page -
Was great until iOS 13
Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale. -
Progressively worse
More and more it’s harder to find things I know are available due to the results bringing up all sorts of things that have nothing to do with my search. The filters consistently remove items which makes it harder to compare without going through tons of pages. So many items are listed multiple times with no difference in price, seller, item, or prime availability which only makes searching tedious. Lately when I search for something I’ve bought it’s no longer at the top of results but gets removed from my list which is inconvenient. Finally the new layout to me is objectively worse for functionality but was pushed through because it looks “nicer” to whoever developed it. It loads slower, less shows up on the screen due to everything being 50% larger for some reason, and has made it slower browsing. Now I’ll be less likely to use the app to buy things more spur of the moment and buy fewer more necessary items on desktop. -
Frustrating
I have been using this app for a couple of year now and everything was going fine until this year. I have tried to order twice and I haven’t received either or the packages. The first time I got a full refund but the second time they told me I got a refund and never actually gave me my money back. I tried telling customer service but I don’t think they believe me and i don’t know why. They told me I got my refund back but when you look at my gift card balance it’s 0. I haven’t ordered anything since I placed that order so I don’t know where the money went. I have been having such a hard time trying to communicate my problem to them but they just don’t seem to understand or want to believe me. I also tried sending them screenshots to show them I wasn’t lying but the email they gave me didn’t work. Then they said they would give me a $5 gifts card and I never got it either. This app has been frustrating me so much lately. I just want my packages. -
I can't use the app after the new update because ergonomically the menu should be at the top. Aside from the menu text being larger, taking up too much screen, and a couple of other small annoyances, I can still use the app if the menu/basket is at the top where I do everything else. I know you're a big a$$ company, but please listen to your users & put it back to the top. Thanks...
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Annoying.
Hands down the most annoying thing about this app is trying to see reviews left on products. God forbid you try to open a photo to view a product and swipe through other photo reviews. That would be too simple. You have to open and close each picture to see them, even if they’re part of the same review. However, if you look at the view all feature, there’s suddenly no problem in swiping through photo reviews. Makes no sense. Also, can’t tell you how many times I’ve been scrolling quickly through products and accidentally swipe the screen and lose my place since I’m forced to move back a screen. The app is so sensitive that just a simple caress and I’m no longer reading product descriptions and I’m back at the home page. You would think that a company that makes billions of dollars almost every day can afford to pay to have better app integration and UI/UX, or, you know, pay their employees more. -
Horrible
The app is horrible. Better to use the web site, but it has a lot of issues too. Tracking from the app isn’t accurate and it wont let you copy the tracking number to paste it into the carriers web site for tracking so you have to type it in manullay going back and forth between screens, or go to the web site and there you can copy and paste it. The search engine is getting more and more difficult to find what you are looking for. Type in one thing and you get 100 returns from products that have nothing to do with what you were searching for. Search for a product by a specific manufacturer and you might get it, 30-40 results down after they have tried to sell you 30-40 different things than what you were looking for. They really need to get a grip on this as if they don’t people will start looking elsewhere for products because this place is getting too difficult to find what your looking for.
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The latest update to this app is awful. It shows my name and information, but if I want view orders or anything else it prompts me to log in. When I try to log in it tells me to enable cookies on my web browser. First of all, cookies are enabled. Second, what do my browser settings have to do with the functions of the separate Amazon shopping app? This is ridiculous and makes me not want to use the app at all. This update tried to "fix" something that wasn't broken. I want my working app back.
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0 out of 5
Im not allowed to leave a no star rating in the star rating, so let me explain. I made an account last year and ordered 3 things. 2 of them came late, although it wasn’t a big deal. The third thing wasn’t even what I ordered, but because I wasn’t charges extra I decided to just accept it as it was. Then when they gave me an option to send them my credit card information, I choose not to. Because of this, they suspended my account and held it for review, then refused to review it for several months leading me to make a new account, however if you do this you are breaching the terms of service. So now all accounts I make are suspended and the support team told me they refuse to accept money from me. My mistake was making a new account after they suspended my account, but they suspended my account for not giving them my credit card information, then refused to review the account for a year. No one works there to intentionally screw with customers, but their rules and how they treat them is certainly not professional. They informed me that the credit card linked to my previous account was deleted and therefore not linked to the previous accounts, but since it was used at all, they can’t accept it. Incompetent -
The new update has made it impossible to check out. It won't even let me access my cart because it tells me to sign in. When I try to sign in it tells me to enable cookies in my browser. This is an app. It should have nothing to do with cookies in my browser, but fyi, cookies are already enabled in my browser. The update should have been thoroughly tested before launch.
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I used to like and buy a lot using the app, but since the last update is nearly impossible to utilize it! It's slow and it keeps logging me out every minute!! It's quite annoying! I can't do anything, because every time the log in page appears again and again, doesn't matter how many times I do it, it keeps asking the information again. And the new logo is terrible!
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I've used this app on my phone for many years without any issues. Now ever since the recent update, with the new logo, it continually crashes within 10-15 seconds after loading making it totally useless. I've uninstalled and reinstalled several times without any improvement. What was wrong with the previous version? Don't fix what wasn't broken. This latest version appears totally broken and needs a fix quickly.
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Please change the app back to the old interface. This new version is laggy, and a pain in the butt to navigate. Why change something that works? Users do not want to learn the new interface. As someone who shops almost exclusively on amazon 10s of thousands of dollar$ a year... I will be finding an alternative until the app is fixed. Bad choice Amazon!
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iPad version full of bugs
I expect a better iPad version from the largest richest conglomerate company in the world. The iPad version hasn’t had an update released in a very long time, looks and functions different than iPhone version, looks and acts like it hasn’t been updated in 5 years. iPhone version looks and works much better and efficiently (except the lists section which is counter intuitive on iPhone version). iPad version has dozens of frustrating bugs - to look at a picture closer is hilarious, to scroll through search results defaults back to page 1 of your search each time which is scandalous, when you click on a product the page loads and expands for several seconds and takes a while for it to line up with other hyperlinks which is amateur. Who is in charge of Amazon’s app developing? They need to have the awareness of keeping all apps on Apple devices the same, update the versions at the same time with the same look, make sure the iPad version is up to date and working perfectly like the iPhone version does. -
This app made it even harder for me to track my packages ever since the update. It was not like this yesterday, I thought it was good as it was until it won't let me sign in just to track on my package or to "enable cookies in defult browser" which I do not understand what defult browser it is talking about. I tried my email and phone number and it still gives me the same result, very disapointed at this update, bring back the old interface and stop asking people to enable cookies.
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Ugh so bad
Ever since the new interface it’s gone from bad to worse. The app is clunky and it freezes if I go back from an item page sometimes it resets me all the way back to page 1. Then I have to scroll down hit next and do that 5x to get back where I was. Sometimes images don’t load on the list pages. My WiFi is fine doesn’t happen anywhere else. They don’t make it any easier to shop with these issues. I hate how they list orders now. All out of order and everywhere. 1 of my orders just fell off the wagon no notifications on THAT 1 supposed to arrive yesterday it’s a few miles away and now suddenly it’s 2-4 days before delivery and that is not at the top of my order list - a missed delivery! No it’s down at the bottom just above delivered but below all upcoming deliveries. Unreal. This should be a priority because it was missed it’s close by and there’s a shipping issue delaying multiple days and no explanation. The new interface is not user friendly. Prior to most recent update notifications were at the top to click (the bell) it’s gone now. -
After the update I don't see any items in my cart, only the total price of the items I added before the update. So I can't see what I'm buying or edit my cart. As someone that works on an e-commerce app, this update is catastrophic to sales. I'll have to use the website until this is fixed. Edit: Uninstall/Reinstall didn't work so the app is broken. Using a Samsung S20 Ultra.
- 1-Click Ordering lets you buy products with the push of a button. Make shopping simple, easy & quick when you have lots of gifts to buy
- Save money with Gold Box Deals that include Lightning Deals and the Deal of the Day, and get notifications when these deals go live
- Search millions of products from all over the world! Get reviews, detailed product information, and notifications for all of your purchases.
Reviewed by Laura S on December 19, 2017
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Release Notes
22.7.0.100
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Amazon Shopping - Search, Find, Ship, and Save
