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Amazon Prime Video

Amazon Prime Video

Amazon Mobile LLC

Watch TV shows and movies including award-winning Amazon exclusives.

Google Play Free In-App Purchases App Store Free In-App Purchases
4.6 Ratings 6M+ Reviews 100M+ Downloads

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One Month Free Trial

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Ratings & Reviews

4.6
5.9M+ Ratings
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  • img Expert Best TV Streaming Apps for Cable Cutters 2022

    Best TV Streaming Apps for Cable Cutters 2022

    With so many people fleeing cable for streaming TV services, we wanted to know which of these services had the best apps. We tested 10 streaming services to find our readers the best value.

  • img Expert
    1. Unique X-Ray software displays IMDb trivia while you watch. Create watchlists, get suggestions, watch on the big screen, and resume playback
    2. Rent or buy the latest movies & episodes from an endless library. Amazon Channels offers over 100 premium channels like STARZ and HBO
    3. Stream exclusive Amazon series, popular movies & shows, and even Bollywood films. Download content to watch wherever you are

    Reviewed by Laura S on December 27, 2017

  • Great app. Only one small issue... Jun 4, 2021

    By mikebatman742
    I found that if I pause what I’m playing on the app only a minute later it will totally close whatever it is I’m playing. I have an iPhone so other media apps will linger in the background so that if I pause for a moment I can come right back to it where I left off without having to reopen the app and press “play” again. Also I can’t make it a background window on my phone without full screening it first which is another thing other media apps do right away which is odd. But over all it is not too inconvenient of things. Just little nitpicks that could make an already great app even better and rival other media apps!

  • Jan 24, 2022

    By Comp Tech
    The app works well but the service is becoming unusable. It's got a horrible recommendation algorithm. All it recommends for me are: sports, comedians, comedies, concerts, & videos in languages I don't speak. I hate all of those types of videos. But even if I spend hours trying to mark all of them in my recommendation list as don't show them, they still dominate what shows up.

  • Good enough but not great! Nov 16, 2020

    By RDWharley
    I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.

  • Jan 22, 2022

    By jeff johannes
    It used to be that you could go to your subscriptions in Amazon and cancel your Prime channels. Now you can't do it anymore. You haven't been able to do it for over 6 months. I've told them about this over and over again and they still have not fix the problem they say there's a glitch in the system in the app. Nothing takes six months to fix. It's just the way they have your subscriptions automatically renew so they can make money. You used to be the best not anymore.

  • Prime Video is for movie lovers, WHY??? Mar 3, 2020

    By read_this_alice
    First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.

  • Good, but flawed Jan 15, 2020

    By Monka83
    I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!

  • Jan 8, 2022

    By ARNETTA JEFFERSON
    There're times when the movies will not download and it can tend to be very annoying. With the yearly subscription you would think you wouldn't be required to rent any of the movies, and the quality of some of the movies as well as some of the actors and actresses gives off a home-made feel plus the sound and special affects on them are poor quality. Even those movies with top notch actors and actresses appear to maybe be those that either flopped at the box office or never made it to TV

  • good selection but poor app experience Apr 11, 2019

    By It needs tweeks
    i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying

  • Great app. Only one small issue... Jun 4, 2021

    By mikebatman742
    I found that if I pause what I’m playing on the app only a minute later it will totally close whatever it is I’m playing. I have an iPhone so other media apps will linger in the background so that if I pause for a moment I can come right back to it where I left off without having to reopen the app and press “play” again. Also I can’t make it a background window on my phone without full screening it first which is another thing other media apps do right away which is odd. But over all it is not too inconvenient of things. Just little nitpicks that could make an already great app even better and rival other media apps!

  • Jan 24, 2022

    By Comp Tech
    The app works well but the service is becoming unusable. It's got a horrible recommendation algorithm. All it recommends for me are: sports, comedians, comedies, concerts, & videos in languages I don't speak. I hate all of those types of videos. But even if I spend hours trying to mark all of them in my recommendation list as don't show them, they still dominate what shows up.

  • Good enough but not great! Nov 16, 2020

    By RDWharley
    I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.

  • Jan 22, 2022

    By jeff johannes
    It used to be that you could go to your subscriptions in Amazon and cancel your Prime channels. Now you can't do it anymore. You haven't been able to do it for over 6 months. I've told them about this over and over again and they still have not fix the problem they say there's a glitch in the system in the app. Nothing takes six months to fix. It's just the way they have your subscriptions automatically renew so they can make money. You used to be the best not anymore.

  • Prime Video is for movie lovers, WHY??? Mar 3, 2020

    By read_this_alice
    First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.

  • Good, but flawed Jan 15, 2020

    By Monka83
    I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!

  • Jan 8, 2022

    By ARNETTA JEFFERSON
    There're times when the movies will not download and it can tend to be very annoying. With the yearly subscription you would think you wouldn't be required to rent any of the movies, and the quality of some of the movies as well as some of the actors and actresses gives off a home-made feel plus the sound and special affects on them are poor quality. Even those movies with top notch actors and actresses appear to maybe be those that either flopped at the box office or never made it to TV

  • good selection but poor app experience Apr 11, 2019

    By It needs tweeks
    i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying

  • Jan 21, 2022

    By Anthony Rodriguez
    One of the best video streaming apps. I especially like the feature that allows you to see which song and actors are present in the scene. It also has the trailers for several movies. These are features I'd like to see in other video streaming apps. Another great feature is compatibility with all the major operating systems, this comment is specifically aimed at Vudu which doesn't support streaming on Linux.

  • Jan 11, 2022

    By Juanita Proctor
    I really like Amazon! Love their movies, and their online store too!! Amazon always has sent my packages on time, and sometimes early! They've never disappointed me, and they are very reliable! I do have an issue with their movie app though. Idk how many times I've clicked on a movie that I was wanting to watch, and then it says, this video is no longer available. I go through many movie descriptions online to find one that I think I would love, then I see that it's not available!. 🙈
See all positive reviews

  • No longer usable with ChromeCast, multiple other issues Dec 20, 2021

    By Kynard
    Since the last update, the Prime Video app no longer gives the option to cast to the television with any device other than Apple TV. Fortunately, I have one, but the problem doesn’t end there. The app for Apple TV is buggy, freezing every 5 minutes or suddenly jumping backward to an earlier scene and causing the subtitles to go out of sync. AirPlay from the iPhone seemed like a way around this, but it is restricted for some content without a valid explanation (tonight the movie I was watching from a subscription channel could not be airplayed on the tv because it was a “free episode” while many shows which are actually included with Prime would work without issue (?)). As a result, I’m suddenly unable to use Prime, which WAS my favorite streaming service, reliably with my television. None of the usual remedies, such as reinstalling the app or resetting the modem, have had any effect on this issue, either with regard to the function of the Apple TV app or the availability of ChromeCast or AirPlay. If this obstacle cannot be surmounted somehow, I will have little choice other than to cancel my subscription.

  • Jan 22, 2022

    By Leo Allaire Senior
    Had it at 5 stars, until now!!!! Dropping down to 3 stars. I've had a account with Amazon Prime for a couple years now. All of a sudden it's saying would I like a 30 day free trial and after trial pay 9.99 per month. I've been paying $20.00 a month for Amazon Prime which includes all Amazon's Features. Hopefully it will be settled and I'll I'll reavalueate

  • Deceiving and an absolute waste of money. Nov 24, 2021

    By DarlaSophieAddieCaitie
    This app is super deceiving. It shows all the movies and tv shows that you could get by purchasing the prime package. After some digging, that initial purchase does not include all of the movies and tv shows that pop up on the app… you have to make ADDITIONAL purchases to get basically any movie or tv show that is worth watching, to add these additional streaming services/ ‘channels’ it’s about 10$ a month added on to the 12$ you already spend a month on the app itself…. So in a nutshell, it shows you all these popular movies that people watch and love and these super highly rated movies, but you can’t watch them with your initial purchase, you have to buy another ‘package’ like paramount, Starz, showtime, etc. I understand they are trying to make it ‘more convenient’ so you can stream all your favorites in one app but it’s deceiving and honestly is a total waste of money. Way too expensive when each additional channel is about 10$. Just my opinion though.

  • Takes too long to switch devices Dec 30, 2020

    By MusicChick94
    I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.

  • Kinda useless Jan 7, 2021

    By no_nicknamebyme
    Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level

  • Jan 19, 2022

    By Brianna K
    I love having Prime but this app doesn't work for me. The subtitles are wrong with the timing and it used to fix itself when I restarted the app but now it is off all the time. Also, when I'm downloading shows it works great for the first episode then I have to restart the app and sometime that doesn't even work. I just got a new phone, Samsung galaxy, and this app still has all the same issues as my old one did, BLU g90.

  • Too much greed Feb 26, 2020

    By nicknamesnottakenjustwanttostp
    I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.

  • Prime video sync flaw Nov 22, 2020

    By nckname1234
    Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.

  • Jan 8, 2022

    By Frater Oz
    Won't play videos on mobile. Just kicks me back to the homescreen over and over. It was doing this last year. I couldn't solve it so I canceled the service. I figured surely it was fixed by now. Apparently not. Internet is full of people with the same problem spanning back for Yeats with no solutions given and no response from Amazon. The shopping app is glitchy and slow too. I thought you folks were supposed to be all tech savvy? How about funding some decent app developers?

  • Jan 15, 2022

    By Miles Auwe
    Littered with trash, subtitles regularly out of sync. It's a bit difficult to find anything to watch if you're just browsing through titles because the book of them are B-movies or by just plain rubbish. As someone that relies heavily on subtitles it bothers me to no end that at least half the titles I try to watch have subtitles that are horribly out of sync. It's especially frustrating when trying to watch a series because I can get a few episodes into the series before the problem starts.
See all negative reviews

No reviews available

See All Community Reviews
  • img Expert Best TV Streaming Apps for Cable Cutters 2022

    Best TV Streaming Apps for Cable Cutters 2022

    With so many people fleeing cable for streaming TV services, we wanted to know which of these services had the best apps. We tested 10 streaming services to find our readers the best value.

  • img Expert
    1. Unique X-Ray software displays IMDb trivia while you watch. Create watchlists, get suggestions, watch on the big screen, and resume playback
    2. Rent or buy the latest movies & episodes from an endless library. Amazon Channels offers over 100 premium channels like STARZ and HBO
    3. Stream exclusive Amazon series, popular movies & shows, and even Bollywood films. Download content to watch wherever you are

    Reviewed by Laura S on December 27, 2017

See All Expert Reviews

  • Great app. Only one small issue... Jun 4, 2021

    By mikebatman742
    I found that if I pause what I’m playing on the app only a minute later it will totally close whatever it is I’m playing. I have an iPhone so other media apps will linger in the background so that if I pause for a moment I can come right back to it where I left off without having to reopen the app and press “play” again. Also I can’t make it a background window on my phone without full screening it first which is another thing other media apps do right away which is odd. But over all it is not too inconvenient of things. Just little nitpicks that could make an already great app even better and rival other media apps!

  • Jan 21, 2022

    By Anthony Rodriguez
    One of the best video streaming apps. I especially like the feature that allows you to see which song and actors are present in the scene. It also has the trailers for several movies. These are features I'd like to see in other video streaming apps. Another great feature is compatibility with all the major operating systems, this comment is specifically aimed at Vudu which doesn't support streaming on Linux.

  • Jan 16, 2022

    By Kim Jensen
    I Like It! I like that the video you are watching is at the top of the list to find easily. The watchlist so I can add movies to watch later. Searching is fairly ok. It works well for me. I don't know if there is a history of watched movies if not I would like one. It would be nice to asked to be told that the next season is now there. ( waiting for season 2 of Upload).

  • Jan 17, 2022

    By Grant Mercer
    Prime is a solid media platform. Wide selection and some really good original content. It also allows users to bundle packages with other services, often at a discount, as well as rent/buy content. The app itself is well-designed. It runs smoothly with a visually pleasant interface and smooth transitions. Fast-forward and rewind features are much better than some other platforms.

  • Advertisement before customer service Jan 26, 2018

    By taraalutiiq
    I won’t buy another video from this site! I own all 7 seasons of a TV series, that happens to be on HBO. Half the time I try to watch the series I own on “PRIME” HBO’s adds keep me from getting to my videos, prompting me to buy a subscription to HBO NOW. It’s frustrating, and then to call customer service and English is not the first language of anyone I spoke with. Which would be fine but they couldn’t understand what I just explained. They kept telling me to renew my subscription, which I don’t have or need to watch my videos. For extra fun I was hung up on 3 times. I have been a fan of Prime for a long time.........not anymore..... Ssshhheeeeeesssshhh I just wanted to watch my videos.

  • LOVE PRIME VIDEO! Jun 7, 2018

    By Whatev13
    Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!

  • I love this app Sep 27, 2020

    By thankfulsue
    I have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies.

  • Great but... Aug 15, 2020

    By nothings stopping me
    It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool

  • Love it, but could use some improvements! Nov 7, 2019

    By lamangias
    Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more.

  • Love prime shows May 9, 2021

    By Dizzi2cu
    Thank you for creating prime shows I rented few movies and came across some really clean cute shows free prime with Ads thank you I love some of the rentals and free movies I not into violence shows those should not be shown with the shootings violence we have here in America I like to see you make more shows showing kids to respect their elders like Doris day, Andy griffin show something like that this generation of kids need to see more of this you may think I sound old fashioned but what I saying is the truth put on shows chinny chunky bang bang wizard of oz these shows shows respect this is what kids need to see more of thank you for all you do
See all 5 reviews

  • Jan 24, 2022

    By Comp Tech
    The app works well but the service is becoming unusable. It's got a horrible recommendation algorithm. All it recommends for me are: sports, comedians, comedies, concerts, & videos in languages I don't speak. I hate all of those types of videos. But even if I spend hours trying to mark all of them in my recommendation list as don't show them, they still dominate what shows up.

  • Jan 22, 2022

    By jeff johannes
    It used to be that you could go to your subscriptions in Amazon and cancel your Prime channels. Now you can't do it anymore. You haven't been able to do it for over 6 months. I've told them about this over and over again and they still have not fix the problem they say there's a glitch in the system in the app. Nothing takes six months to fix. It's just the way they have your subscriptions automatically renew so they can make money. You used to be the best not anymore.

  • Good, but flawed Jan 15, 2020

    By Monka83
    I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!

  • Jan 8, 2022

    By ARNETTA JEFFERSON
    There're times when the movies will not download and it can tend to be very annoying. With the yearly subscription you would think you wouldn't be required to rent any of the movies, and the quality of some of the movies as well as some of the actors and actresses gives off a home-made feel plus the sound and special affects on them are poor quality. Even those movies with top notch actors and actresses appear to maybe be those that either flopped at the box office or never made it to TV

  • Jan 11, 2022

    By Juanita Proctor
    I really like Amazon! Love their movies, and their online store too!! Amazon always has sent my packages on time, and sometimes early! They've never disappointed me, and they are very reliable! I do have an issue with their movie app though. Idk how many times I've clicked on a movie that I was wanting to watch, and then it says, this video is no longer available. I go through many movie descriptions online to find one that I think I would love, then I see that it's not available!. 🙈

  • Ok but some issues need to be fixed Mar 5, 2021

    By BB8800
    Enjoy some of what prime offers but it’s not my go-to streaming app as there’s just too many others out there with more content. A couple of things that I dislike about this app is the forward and rewind functions (instead of just forwarding or rewinding, it tells you you have to hold to forward or rewind and takes a few second before it actually does it, whereas other apps just forward and rewind right away). The other thing is it doesn’t always go to where you last left off. Finally, my biggest complaint is that I started to watch more foreign shows, particularly Chinese drama, and problems I’ve noted include audio and video not syncing, and the audio will go out completely in parts of the show. Would be good if these can be fixed.

  • Jan 18, 2022

    By Brandy Crisolis
    I looked at several of the reviews and found some helpful as well. My membership with Amazon is bundled with my phone service and I'm not sure if that's why I'm not having problems streaming. I do know that I would like to see amazon more diverse in their selection of movies that comes with the prime membership. There are so many movies out there and I feel that for paying extra on my phone service to have prime, there should be a better selection.

  • My favorite streaming service, but for 1 BIG problem Jun 12, 2020

    By nellnell84
    I love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this.

  • Worth the Watch! Dec 30, 2021

    By jmpenn
    Come on Robin Williams one more time heck yeah! I love humor and I love Christmas, and Robin Williams and Candice don’t disappoint! This movie made me smile 😊 and keep smiling! With all the world upside down and the pandemic 😷 and sooo much more Robin Williams last movie 🎥 yesss I would watch this again. Merry Christmas 🎄🎁 folks and Happy New Year 🎊🎆🎈 2022 bring the year on.. I would have given the movie 5 stars ⭐️ but Robin Williams was a super comedian and he was always working on his humor, so out of fairness to one of the greatest comedians ever 4 stars ⭐️. So Robin where ever you are there’s always room for improvement! I see you just beyond the veil laughing and smiling 😊 and telling anyone within the sound of your vortex some really awesome jokes. We just can’t stop laughing 😂….

  • I love it but … Aug 17, 2021

    By Sljohnson2209053
    But I hate that you have to purchase some movies and the look of the app like do you even like celebrate Christmas day and Christmas movies and Christmas stuff do they make the ad look like a head scarfs Christmas hatSnow and that’s it and the prime video logo I want to see that and awesome oh well but also because you know I’ll be watching it are you watching odd squad cars are yeah are you getting into child Hood State because I mean don’t we all remember our childhood and I’d be watching pretty good stuff on there not really much to be watching but I like everything about it I like that they have all these movies and stuff I hate that you have to purchase some but it’s OK#HatingLoveNotReallyHatingLove… This is Hannah signing off PS do not hate love.
See all 4 reviews

  • Good enough but not great! Nov 16, 2020

    By RDWharley
    I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.

  • Prime Video is for movie lovers, WHY??? Mar 3, 2020

    By read_this_alice
    First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.

  • good selection but poor app experience Apr 11, 2019

    By It needs tweeks
    i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying

  • Jan 24, 2022

    By Larry Morris
    Some displays make movie selection easier than others. I can't always get back to the display I had before I looked at movie details. Sometimes It seems to remember movies I've seen, and sometimes it doesn't. It is a usable app, but often annoying.

  • Options & Devices Jan 13, 2019

    By Artistparachrist
    I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future.

  • Trouble while trying to chromecast Aug 10, 2021

    By Caioponce
    I can see the app’s quality is improving with new updates but I’m always facing a problem when trying to chromecast, because the button sometimes simply won’t show up! While my phone is connected to the TV and I can cast all other streaming apps o have on my phone, prime video is the only one I have to spend half an hour trying to make it work! So I would recommend either adding a permanent casting button or at least adding another fixed one in the setting, because when the first doesn’t show up you can at least trying to connect the app to the device going to the setting and then making the app work again. It’s the third time I’m deleting and reinstalling the app because it won’t work even after almost thirty minutes trying to make the button appear!

  • Was a fan,.. Still am just less now. Sep 24, 2019

    By Darkwolvez
    Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else.

  • Not ready for Primetime Aug 22, 2020

    By michaelspringfield
    App has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles. While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so. It would great if it did a timer/episode which ever is longer.

  • Jan 16, 2022

    By 1-800 Alaskan
    Negatives first. Too much advertising for non inclusive programs. My wife (but I don't) has serious issues with the app not remembering which episode she's currently on. Positives? Some humdinger original content, and some classic stuff. Overall I always expect more from these tech juggernauts.

  • Buggy McBuggington. Sep 6, 2020

    By zerocrossing
    First off, on the Apple TV version, you get a look at the interface... which you can’t interact with and then it pulls you out to a splash/logo screen. Then you get put back to the main screen... when it doesn’t crash, which it often does. When you watch a show, it rarely keeps track of where you are and you will find yourself having to search though episodes the next day to figure out where you left off. This is also true for the iPad/iPhone versions. Maybe Jeff can sell off 1/100,000,000th of this fortune to pay a developer to fix their app and servers so this works. The content is a bit spotty too. Some stuff, like the Expanse is excellent, other shows, not so good, but there is generally enough good on there to keep me happy.
See all 3 reviews

  • Jan 22, 2022

    By Leo Allaire Senior
    Had it at 5 stars, until now!!!! Dropping down to 3 stars. I've had a account with Amazon Prime for a couple years now. All of a sudden it's saying would I like a 30 day free trial and after trial pay 9.99 per month. I've been paying $20.00 a month for Amazon Prime which includes all Amazon's Features. Hopefully it will be settled and I'll I'll reavalueate

  • Takes too long to switch devices Dec 30, 2020

    By MusicChick94
    I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.

  • Jan 19, 2022

    By Brianna K
    I love having Prime but this app doesn't work for me. The subtitles are wrong with the timing and it used to fix itself when I restarted the app but now it is off all the time. Also, when I'm downloading shows it works great for the first episode then I have to restart the app and sometime that doesn't even work. I just got a new phone, Samsung galaxy, and this app still has all the same issues as my old one did, BLU g90.

  • Too much greed Feb 26, 2020

    By nicknamesnottakenjustwanttostp
    I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.

  • Prime video sync flaw Nov 22, 2020

    By nckname1234
    Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.

  • Can’t perform its basic functions May 1, 2021

    By Meeks McGoo
    Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.

  • Jan 19, 2022

    By Aminne Gafour
    Too many ads. I am a Prime member, why are there ads? I should not see ANY ads! Main reason why I don't use your app anywhere near as often as Netflix is because of the ads. Only reason I'm using this app tonight is because I don't have my Netflix password with me. Two things happen when you insert ads [1] I will tune them out and [2] You piss me off.

  • Bad Experience May 29, 2020

    By p-777~~
    After entering the app I was asked to sign-in. Like many people I have my account passwords saved on my phone for ease of use. But, when using this app the fingerprint scan used to verify my identity didnt even appear on screen! By habit I knew what it wanted me to do. Furthermore, after entering the password the app wouldn’t even accept it. I checked to make sure it was the right one and it was, even after manually entering it it still wouldn't work. After a bunch of failed capchas and other little issues I had with this app it finally let me in after resetting my password. Now I have to update it on all my devices... With that being said, my other experiences with the app have been good. The layout out of the is quite nice and I like it more than other streaming apps. Its straight forward, intuitive and dark tones make for a good color scheme.

  • Jan 16, 2022

    By A.L. Comiskey
    I have not found many good movies. One of the main shows that I watched was Deep Space 9 and other Star Trek shows but I cannot access them now. I am considering not using Amazon Prime anymore because of this. I do like the free shipping and have used that a lot. I also have had no trouble with streaming any thing I choose to watch. But because I am not finding much of anything I really enjoy, I may discontinue using their services.

  • Why do I need an internet connection watch a download May 25, 2021

    By omallyRVB117
    Dont get me wrong this is a halfway decent app when you have a reliable internet source, but unfortunately if you’re like me and travel a lot for work you’re going to find the download system horrid. I purchased a such films as Battlestar Galactica, Apollo 13, and Mad Max: Fury Road, and the app would just freeze a download either barely into the installation, or just short of being completely downloaded. When it does work like with Camp Camp and Pulp Fiction, when I am riding in away in a bus the download won’t watch due to a lack of an internet connection. I thought the point of downloading a show or movie was so you could watch it while offline. Is there some new law requiring an internet connection to watch a download because it makes no sense otherwise. I pray you fix these issues ASAP.
See all 2 reviews

  • No longer usable with ChromeCast, multiple other issues Dec 20, 2021

    By Kynard
    Since the last update, the Prime Video app no longer gives the option to cast to the television with any device other than Apple TV. Fortunately, I have one, but the problem doesn’t end there. The app for Apple TV is buggy, freezing every 5 minutes or suddenly jumping backward to an earlier scene and causing the subtitles to go out of sync. AirPlay from the iPhone seemed like a way around this, but it is restricted for some content without a valid explanation (tonight the movie I was watching from a subscription channel could not be airplayed on the tv because it was a “free episode” while many shows which are actually included with Prime would work without issue (?)). As a result, I’m suddenly unable to use Prime, which WAS my favorite streaming service, reliably with my television. None of the usual remedies, such as reinstalling the app or resetting the modem, have had any effect on this issue, either with regard to the function of the Apple TV app or the availability of ChromeCast or AirPlay. If this obstacle cannot be surmounted somehow, I will have little choice other than to cancel my subscription.

  • Deceiving and an absolute waste of money. Nov 24, 2021

    By DarlaSophieAddieCaitie
    This app is super deceiving. It shows all the movies and tv shows that you could get by purchasing the prime package. After some digging, that initial purchase does not include all of the movies and tv shows that pop up on the app… you have to make ADDITIONAL purchases to get basically any movie or tv show that is worth watching, to add these additional streaming services/ ‘channels’ it’s about 10$ a month added on to the 12$ you already spend a month on the app itself…. So in a nutshell, it shows you all these popular movies that people watch and love and these super highly rated movies, but you can’t watch them with your initial purchase, you have to buy another ‘package’ like paramount, Starz, showtime, etc. I understand they are trying to make it ‘more convenient’ so you can stream all your favorites in one app but it’s deceiving and honestly is a total waste of money. Way too expensive when each additional channel is about 10$. Just my opinion though.

  • Kinda useless Jan 7, 2021

    By no_nicknamebyme
    Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level

  • Jan 8, 2022

    By Frater Oz
    Won't play videos on mobile. Just kicks me back to the homescreen over and over. It was doing this last year. I couldn't solve it so I canceled the service. I figured surely it was fixed by now. Apparently not. Internet is full of people with the same problem spanning back for Yeats with no solutions given and no response from Amazon. The shopping app is glitchy and slow too. I thought you folks were supposed to be all tech savvy? How about funding some decent app developers?

  • Jan 15, 2022

    By Miles Auwe
    Littered with trash, subtitles regularly out of sync. It's a bit difficult to find anything to watch if you're just browsing through titles because the book of them are B-movies or by just plain rubbish. As someone that relies heavily on subtitles it bothers me to no end that at least half the titles I try to watch have subtitles that are horribly out of sync. It's especially frustrating when trying to watch a series because I can get a few episodes into the series before the problem starts.

  • Jan 13, 2022

    By Thomas Heyart
    Watch yourself. I have Prime already. I bought a new tablet and they snuck in prime on me in the fine print. Was 3 months before I discovered the unauthorized charges on my account. Still have found who I can contact to stop the unauthorized charges. Going to close my bank account just because it's easier and takes less time than trying to find a real number to call to stop the thief.

  • Jan 12, 2022

    By Botany G
    Terrible experience. Constantly pushing ads to "sell-up" on a service I already pay for! App is poorly designed/buggy: frequent freezes, crashes & resets; defaults back to top of the homepage every time I try to return from clicking an icon for details. I only select content included with Prime (again, already paying) but just saw today that a 1/3 of watchlist is now pay-to-view! Amazon's money grubbing arrogance has me ready to cancel- I'm tired of paying to be a beta tester & watch ads.

  • Sloppy UI Dec 27, 2020

    By Disgusted with sloppy UI
    The UI is garbage. From my experience coders are really nice people ,who have a great talent. But this more proof that coders cannot do a good job creating UI even with their UX & UI software. This does not require a software program. What it does require is someone who intuitively understands how the general population thinks. I graduated in marketing; marketers use real live people in focus groups & data they collect to market products effectually; they do not turn it completely over to a computer program. Marketing should make hard copies of each screen should look, and hand care them the coders. They should copy the layout of each screen exactually as on the hard copies show. Trying to maneuver through poor quality UI has nothing to do with being “tech savvy.” Lousy UI does require our taking classes to become tech savvy. All that is needed to use lousy quality UI is being good at guessing games.

  • AppleTV CBS all access commercial break problem Sep 19, 2020

    By Iowa Public Radio lover
    When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Help

  • More and More Problems Aug 28, 2021

    By 3746
    The app has not worked well for the past month. I start a video and it is very slow to load or will not load at all and gives me an internet error (internet and other streaming services are working fine). If the video starts streaming, after 15-30 seconds, it starts buffering again and I get the same error. It can take 10 minutes to get a video actually playing correctly. I see there was an update yesterday. Today I went through the same problems but it buffered 5 times in the 20 minutes of the show I was watching. I kill the app multiple times. I kill all other apps (new iPad so memory is not a problem). I restart the iPad. I delete and re-download the app. Nothing has helped. I am going to have to find something on Netflix or AppleTV to watch.
See all 1 reviews

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