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Amazon Prime Video
EntertainmentAmazon Mobile LLC
Watch TV shows and movies including award-winning Amazon exclusives.
100M+
Downloads
Watch TV shows and movies including award-winning Amazon exclusives.
see more about Amazon Prime Video
About Amazon Prime Video
Google Play
Watch movies, TV, and sports, including Amazon Originals like The Boys, The Marvelous Mrs. Maisel, and Tom Clancy’s Jack Ryan as well as recommendations just for you.
App features:
• Download videos to watch offline.
• Follow your favorite actors and directors to receive notifications for videos featuring them as they become available on Prime Video (US only).
• Rent or buy new-release movies and popular TV shows (availability varies by market).
• Cast from your phone or tablet to the big screen with Chromecast and Fire TV.
• Multi-user profiles allow creating personalized entertainment experiences.
• Go behind the scenes of movies and TV shows with exclusive X-Ray access, powered by IMDb (availability varies by market).
• 100+ channels like HBO, SHOWTIME, STARZ, CBS All Access, Cinemax, and more are available for Prime members to add—no extra apps to download and no cable required (availability varies by market).
App features:
• Download videos to watch offline.
• Follow your favorite actors and directors to receive notifications for videos featuring them as they become available on Prime Video (US only).
• Rent or buy new-release movies and popular TV shows (availability varies by market).
• Cast from your phone or tablet to the big screen with Chromecast and Fire TV.
• Multi-user profiles allow creating personalized entertainment experiences.
• Go behind the scenes of movies and TV shows with exclusive X-Ray access, powered by IMDb (availability varies by market).
• 100+ channels like HBO, SHOWTIME, STARZ, CBS All Access, Cinemax, and more are available for Prime members to add—no extra apps to download and no cable required (availability varies by market).
App Store
Watch movies, TV, and sports, including Amazon Originals like The Boys, The Marvelous Mrs. Maisel, and Tom Clancy’s Jack Ryan as well as recommendations just for you.
App features:
• Download videos to watch offline.
• Rent or buy new-release movies and popular TV shows (availability varies by marketplace).
• Cast from your phone or tablet to the big screen with Chromecast.
• Multi-user profiles allow creating personalized entertainment experiences.
• Go behind the scenes of movies and TV shows with exclusive X-Ray access, powered by IMDb.
• Watch on Apple TV by downloading the separate tvOS app (requires Apple TV 3rd generation or later).
If you subscribe to Prime Video via iTunes (where available), payment is charged to your iTunes Account at confirmation of purchase and your membership automatically renews monthly unless auto-renewal is turned off at least 24 hours before the end of the then current plan period. Your account is charged for renewal within 24 hours before the end of each plan period at the rate of your selected plan. Manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes.
For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use and Prime Video’s Terms of Use found here: www.primevideo.com/ww-av-legal-home. Please see our Privacy Notice, our Cookies Notice and our Interest-Based Ads Notice found here: www.primevideo.com/ww-av-legal-home.
For all other customers: By using this app, you agree to Amazon’s Conditions of Use, Privacy Notice and Prime Video’s Terms of Use found here: www.primevideo.com/ww-av-legal-home.
App features:
• Download videos to watch offline.
• Rent or buy new-release movies and popular TV shows (availability varies by marketplace).
• Cast from your phone or tablet to the big screen with Chromecast.
• Multi-user profiles allow creating personalized entertainment experiences.
• Go behind the scenes of movies and TV shows with exclusive X-Ray access, powered by IMDb.
• Watch on Apple TV by downloading the separate tvOS app (requires Apple TV 3rd generation or later).
If you subscribe to Prime Video via iTunes (where available), payment is charged to your iTunes Account at confirmation of purchase and your membership automatically renews monthly unless auto-renewal is turned off at least 24 hours before the end of the then current plan period. Your account is charged for renewal within 24 hours before the end of each plan period at the rate of your selected plan. Manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes.
For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use and Prime Video’s Terms of Use found here: www.primevideo.com/ww-av-legal-home. Please see our Privacy Notice, our Cookies Notice and our Interest-Based Ads Notice found here: www.primevideo.com/ww-av-legal-home.
For all other customers: By using this app, you agree to Amazon’s Conditions of Use, Privacy Notice and Prime Video’s Terms of Use found here: www.primevideo.com/ww-av-legal-home.
Write a Review
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Great app one suggestion
Mar 19, 2020 First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device.more -
Feb 26, 2021 The app is great aside from some minor playback problems. When changing the aspect ratio to fill before the intro skip option is available it will sometimes reset the ratio. PiP mode has been a problem recently. When leaving full screen the video will pause and close when I tap it to resume playing. The double instance when viewing all open apps is a bit confusing. Amazon has posted politically motivated content before but not often. Altogether, I am pleased with the app quirks and all.more -
Its just ok. Too hard to browse. Too cluttered with ads on screen.
Sep 15, 2020 Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that.more -
Good enough but not great!
Nov 16, 2020 I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.more -
Good, but flawed
Jan 15, 2020 I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!more
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Feb 26, 2021 I can't see most content because there is no brightness control on the app. I will have my Samsung S20 note control panel brightness all the way up and its like watching a black screen. After looking into this online I found that I am not the only one who has this issue. Fix this and you will get 5 stars back... otherwise what's the point of the app?more -
Feb 26, 2021 Yes, there is some good content however it is unfortunate that some of it costs extra money, such as Bad Girls Club. I just don't believe in paying for a subscription to the service and then have to pay additional cost if I want to watch a certain program. Also, can you please work on the sensitivity of the app? I mean I can barely touch the screen and it takes me off of the program that I'm watching, this is the most sensitive app I have ever used and it's very inconvenient and frustrating.more -
Takes too long to switch devices
Dec 30, 2020 I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.more -
Feb 14, 2021 This app offers a lot... But you can spend days or weeks searching to find it. The search function is intentionally bad. Looking for your "paid free" items are much less important than your next purchase. The search function and categories are pretty much broken. Overall UI is about a 1/10. The rest 2/10. If it's not promoted you wont see it. They offer a lot but it's almost a job to find something you want to watch.more -
Too much greed
Feb 26, 2020 I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.more
- Unique X-Ray software displays IMDb trivia while you watch. Create watchlists, get suggestions, watch on the big screen, and resume playback
- Rent or buy the latest movies & episodes from an endless library. Amazon Channels offers over 100 premium channels like STARZ and HBO
- Stream exclusive Amazon series, popular movies & shows, and even Bollywood films. Download content to watch wherever you are
Reviewed by Laura S on December 27, 2017
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Great app one suggestion
Mar 19, 2020 First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device.more -
Feb 20, 2021 I do enjoy this app. Mostly because, unlike Netflix, if I search for a movie, which isn't available for free, Amazon provides an opportunity to rent or buy (usually). One annoying thing I find with this app is, an update added a "preview" (similar to YouTube ad playing before media starts) to the start-up process. Easy to skip, but just one of those things.more -
LOVE PRIME VIDEO!
Jun 7, 2018 Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!more -
Feb 26, 2021 I enjoy being able to watch some old shows that I haven't seen in a while and have missed. It's not expensive and after so many or a few inexpensive payments on a few episodes, they'll even be nice enough to cut you a great deal. Very nice!more -
Feb 11, 2021 This is a great app most of the time. Only problem i had was when i was watching a move, and to stop watching it and do something. Thinking i would continue it ehen i got back. When i returned snd put that movie back on. Prime wanted me to pay for it that time. i was highly upset, other than that it is cool. There are plenty of movies of all kinds, options to add channel's.more
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Feb 26, 2021 The app is great aside from some minor playback problems. When changing the aspect ratio to fill before the intro skip option is available it will sometimes reset the ratio. PiP mode has been a problem recently. When leaving full screen the video will pause and close when I tap it to resume playing. The double instance when viewing all open apps is a bit confusing. Amazon has posted politically motivated content before but not often. Altogether, I am pleased with the app quirks and all.more -
Good, but flawed
Jan 15, 2020 I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!more -
Feb 23, 2021 It's a very nice app, but the channels are to expensive and they give you a few good movies but they always apread all the good movies with in the other apps so you can continue purchasing more chanels, it gets to expensive. Also all the very good movies you have to pay and rent them even the old ones, it's ok if they want to rent new releases but not the clasics, that would make the app 100% satisfatory. I don't know if the reviews are like election votes, that you do them but they don't countmore -
Feb 20, 2021 It's pretty good but does buffer . I didn't give it five stars because it doesn't give you a choice to skip objectionable previews or ads. Also, it has No rating system at all for an individual to tell them what they like or do NOT like to watch, or see suggested to watch etc. I would like to see much more family friendly content of all genres. I do not need to see a sex scene portrayed or to hear curse words start flying the second I stop on or hover over an item. It's ridiculous.more -
Feb 13, 2021 Love the imdb and trivia additions but the app doesn't do well when it come to binge watching. The transition to the next episode is rough and sometimes doesn't work. Then there's an ad everytime a new episode or show starts. The ads are not helpful or convincing at all. They are so annoying to the point that I do not watch any of the shows or movies advertised. The interface is clean and looks great.more
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Its just ok. Too hard to browse. Too cluttered with ads on screen.
Sep 15, 2020 Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that.more -
Good enough but not great!
Nov 16, 2020 I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.more -
Feb 26, 2021 I love the old shows and movies on the app. The one thing I don't love is the fact that I've started watching those old shows and then those shows just disappear and are no longer available. It would be nice to receive a notification a couple weeks ahead of time that shows were going to become unavailable and on what date. I'd have given the app 4 or maybe even 5 stars if I knew when the shows I was watching were going off.more -
good selection but poor app experience
Apr 11, 2019 i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoyingmore -
Prime Video is for movie lovers, WHY???
Mar 3, 2020 First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.more
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Feb 26, 2021 Yes, there is some good content however it is unfortunate that some of it costs extra money, such as Bad Girls Club. I just don't believe in paying for a subscription to the service and then have to pay additional cost if I want to watch a certain program. Also, can you please work on the sensitivity of the app? I mean I can barely touch the screen and it takes me off of the program that I'm watching, this is the most sensitive app I have ever used and it's very inconvenient and frustrating.more -
Takes too long to switch devices
Dec 30, 2020 I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.more -
Feb 14, 2021 This app offers a lot... But you can spend days or weeks searching to find it. The search function is intentionally bad. Looking for your "paid free" items are much less important than your next purchase. The search function and categories are pretty much broken. Overall UI is about a 1/10. The rest 2/10. If it's not promoted you wont see it. They offer a lot but it's almost a job to find something you want to watch.more -
Too much greed
Feb 26, 2020 I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.more -
Prime video sync flaw
Nov 22, 2020 Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.more
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Feb 26, 2021 I can't see most content because there is no brightness control on the app. I will have my Samsung S20 note control panel brightness all the way up and its like watching a black screen. After looking into this online I found that I am not the only one who has this issue. Fix this and you will get 5 stars back... otherwise what's the point of the app?more -
Feb 23, 2021 You are not able to cast any content you've purchased on Amazon Prime onto any TV or Bluray device unless it is a comcast device, even though you bought it and paid for it. What a rip-off. I can cast free videos on Youtube onto my home Television yet I cannot cast Amazon Prime videos which I paid for? Don't use Amazon Prime and don't give them any of your money.more -
Kinda useless
Jan 7, 2021 Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest levelmore -
Feb 26, 2021 Bad interface and overall user experience and now it plays ads for other shows that you have to skip. I would use this for more if only it was an intuitive and clean user experience. Basically any other streaming service is better.more -
Feb 22, 2021 Imagine paying money every month for a streaming service. Now Imagine that in order to view its content you have to buy or rent the show/movie as well. Well you've come to the right streaming service. All you gotta do is pay the monthly subscription fee and you then are allowed access to view our catalog of movies and TV shows that you can buy or rent for additional fees! It's like we're the f@*c(ING E.A. Sports of the streaming entertainment industry cause were bloody useless.more
What’s Groovy
I've had good luck so far with the Amazon Prime Video app. The reason I gave it 4 stars was due to the lower selections currently available from network tv like other apps. I like to start at the beginning of a series to catch up on episodes I originally missed. The movie selection is good especially for the price. I'm very appreciative of the letter I received from Amazon saying I wasn't taking full advantage of my Prime benefits I didn't realize the app was included in the cost of Prime.
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What’s Subpar
Every couple of weeks I have to uninstall and reinstall because the picture gets wavy/blurry. I don't have to do this with any of the other apps I use to watch tv/movies on the same device so I know it's not the device. With the billions of $$ behind it one would think it would be perfect.
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Filter Reviews
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Great app one suggestion
First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device. -
The app is great aside from some minor playback problems. When changing the aspect ratio to fill before the intro skip option is available it will sometimes reset the ratio. PiP mode has been a problem recently. When leaving full screen the video will pause and close when I tap it to resume playing. The double instance when viewing all open apps is a bit confusing. Amazon has posted politically motivated content before but not often. Altogether, I am pleased with the app quirks and all.
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Its just ok. Too hard to browse. Too cluttered with ads on screen.
Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that. -
Good enough but not great!
I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free. -
Good, but flawed
I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much! -
I love the old shows and movies on the app. The one thing I don't love is the fact that I've started watching those old shows and then those shows just disappear and are no longer available. It would be nice to receive a notification a couple weeks ahead of time that shows were going to become unavailable and on what date. I'd have given the app 4 or maybe even 5 stars if I knew when the shows I was watching were going off.
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good selection but poor app experience
i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying -
Prime Video is for movie lovers, WHY???
First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them. -
I do enjoy this app. Mostly because, unlike Netflix, if I search for a movie, which isn't available for free, Amazon provides an opportunity to rent or buy (usually). One annoying thing I find with this app is, an update added a "preview" (similar to YouTube ad playing before media starts) to the start-up process. Easy to skip, but just one of those things.
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LOVE PRIME VIDEO!
Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!
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Awesome but You Took Out My favorite Videos!
This Is Awesome But You Took Out All The Golden Armor Minecraft Videos and Zebra Gamer. You Took “Lots And Lots Of Big Steam Trains Galore” (My Favorite Video Ever) And Made It Cost Money!! YOUR GONNA PAYYYYYYYYYYYYYYY! Oh And Please Respond And Put These Videos Back On At Least: - Golden Armor “Everything vs Everything” - All Of Zebra Gamers Minecraft Videos - All Of Zebra Gamers Mario Videos - Golden Armor “Herobrine Family” - The Rest Of Golden Armors Videos I’m Going To Delete The App If You Don’t And Put 1 Star! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 -
The Last Tycoon
Just got hooked on Matt Bomer’s performance on this incredible series. The casting is terrific, the writing and story lines are first rate, and the costumes and locations are impossible to beat. I think regardless of the expense of the show it will be build a solid audience if you continue production. If you don’t continue the series I pray another developer and distributes steps up to make The Last Tycoon ... must see stream tv. Respectfully, Tony Palos. -
Movie watching
I enjoy the array of movies prime time has to offer. Tons. -
Watch next list
Prime video would be better if when I removed a movie/show from my watch next list that it would actually stay off. Movies I’ve already seen keep showing up no matter how many times I remove them. Some of them I only watched the trailer for. -
Watch tv anywhere, anytime
Amazon prime has changed the way I watch tv and movies. Either at work, or at the doctor’s, or at the bus station or airport. This will not get old anytime soon. -
Salvation
Really great show had a lot of science and plot twists wish they had not canceled it and that they could pick it up and continue it for another season on Prime! -
The best thing
So I LOVE IT movies videos it’s amazing -
Great!
Know know what we would do without Amazon prime! -
Hate your hyegeayreyuvtsrrrrr4rooIEwaf
RfdewaZfzfzsyfageyhj guys are so -
Good
I like the app but i would like to have more subtitles in other languages like spanish,portugués on kdramas and series
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Great app one suggestion
First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device. -
I do enjoy this app. Mostly because, unlike Netflix, if I search for a movie, which isn't available for free, Amazon provides an opportunity to rent or buy (usually). One annoying thing I find with this app is, an update added a "preview" (similar to YouTube ad playing before media starts) to the start-up process. Easy to skip, but just one of those things.
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LOVE PRIME VIDEO!
Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!! -
I enjoy being able to watch some old shows that I haven't seen in a while and have missed. It's not expensive and after so many or a few inexpensive payments on a few episodes, they'll even be nice enough to cut you a great deal. Very nice!
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This is a great app most of the time. Only problem i had was when i was watching a move, and to stop watching it and do something. Thinking i would continue it ehen i got back. When i returned snd put that movie back on. Prime wanted me to pay for it that time. i was highly upset, other than that it is cool. There are plenty of movies of all kinds, options to add channel's.
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This ap conveniently directs me straight to the video portion of Amazon Prime. I use it on my smart phone, and the only reason I gave it a 4 is because I cannot watch video with my phone turned for landscape as the Amazon banner fills half the screen. Fix that and I'd give the ap a score of 5. Ap has been fixed. Everything works great and I am very happy!
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Love it, but could use some improvements!
Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more. -
Am Prime Video
The app is a snap to use, and provides enough info for each video to help a person decide how to use the next 90 or 120 minutes. The biggest downside to me is that many of the choices provided to an Am Prime subscriber are really BAD movies: they’re not 'B' movies. No, they barely make it into the alphabet at all. More like 'V' movies or programs. And if there is a 'search' for a particular actor or director, the movies with some depth or interesting plots or where your search turns up movies of your actor choice, the best movies are NOT Am Prime. They may not be 'V' movies, but they miss 'A' and 'B' by a long-shot! And I was surprised at how few choices are Am Prime when I’m looking for work of a particular actor. There may be two, maybe three selections, but that’s it. And those selections are often not 'A' or 'B' either. I chalk up the gaps in decent choices as Am Prime learning how best to use this relatively new and attractive program. And so, I am hoping that there will improvement and more thought behind movie choices and program choices as Am Prime matures. -
I love this app
I have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies. -
Great but...
It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool
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The app is great aside from some minor playback problems. When changing the aspect ratio to fill before the intro skip option is available it will sometimes reset the ratio. PiP mode has been a problem recently. When leaving full screen the video will pause and close when I tap it to resume playing. The double instance when viewing all open apps is a bit confusing. Amazon has posted politically motivated content before but not often. Altogether, I am pleased with the app quirks and all.
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Good, but flawed
I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much! -
It's a very nice app, but the channels are to expensive and they give you a few good movies but they always apread all the good movies with in the other apps so you can continue purchasing more chanels, it gets to expensive. Also all the very good movies you have to pay and rent them even the old ones, it's ok if they want to rent new releases but not the clasics, that would make the app 100% satisfatory. I don't know if the reviews are like election votes, that you do them but they don't count
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It's pretty good but does buffer . I didn't give it five stars because it doesn't give you a choice to skip objectionable previews or ads. Also, it has No rating system at all for an individual to tell them what they like or do NOT like to watch, or see suggested to watch etc. I would like to see much more family friendly content of all genres. I do not need to see a sex scene portrayed or to hear curse words start flying the second I stop on or hover over an item. It's ridiculous.
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Love the imdb and trivia additions but the app doesn't do well when it come to binge watching. The transition to the next episode is rough and sometimes doesn't work. Then there's an ad everytime a new episode or show starts. The ads are not helpful or convincing at all. They are so annoying to the point that I do not watch any of the shows or movies advertised. The interface is clean and looks great.
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My favorite streaming service, but for 1 BIG problem
I love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this. -
Pretty good
Prime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic. However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users. -
Great App - Needs Menu Help to be Awesome
Love Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows! The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them. Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear! I have 200 plus purchases and it’s getting harder and harder to find things. Please help. Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase. -
Good UI, lots of titles, annoying filters
I like this app. I never have any problems like crashing or anything. There are a lot of titles, they give good summary and background info, AND they still have user reviews which I think really enhances the browsing and watching experience. I end up choosing more titles I actually like so I finish more stuff on here than on other platforms. The recommendations are good too. My only complaint is that as far as I know, there’s no way to filter out stuff you cannot watch or even purchases on the app. So when you’re browsing you constantly have to check and see if you can even watch the titles before you get too interested:-/ Only reason I deducted a star. -
Stream quality not selectable on VIZIO TV
I like having Prime movies and shows, but I have one issue. When I use the Prime app built into my VIZIO E65 TV it does not have an option to select the stream quality level. So when Prime has a UHD movie available my TV automatically goes to the UHD mode and it consumes a lot of data. The app on my iPad and phone has the ability to select Good, Better Best streaming quality which lets me limit the stream to HD if I want. I found that I can cast from my iPad to limit the stream to HD but I may not always actually be aware a show is available in UHD and I end up using lots of data without realizing it. Please add the stream quality selection to the VIZIO version of the app.
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Its just ok. Too hard to browse. Too cluttered with ads on screen.
Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that. -
Good enough but not great!
I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free. -
I love the old shows and movies on the app. The one thing I don't love is the fact that I've started watching those old shows and then those shows just disappear and are no longer available. It would be nice to receive a notification a couple weeks ahead of time that shows were going to become unavailable and on what date. I'd have given the app 4 or maybe even 5 stars if I knew when the shows I was watching were going off.
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good selection but poor app experience
i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying -
Prime Video is for movie lovers, WHY???
First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them. -
Options & Devices
I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future. -
Was a fan,.. Still am just less now.
Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else. -
Not ready for Primetime
App has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles. While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so. It would great if it did a timer/episode which ever is longer. -
Good movie selection but on some devices (Samsung / android) I cannot fast forward, pause or play. I can just press on a full screen. Very frustrating. You also see an episode move to next then next day you resume from the previous instead of current. This is not that frustrating as it can be fixed in 2-3 taps
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Less than user-friendly app.
I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard!
Filter Reviews
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I can't see most content because there is no brightness control on the app. I will have my Samsung S20 note control panel brightness all the way up and its like watching a black screen. After looking into this online I found that I am not the only one who has this issue. Fix this and you will get 5 stars back... otherwise what's the point of the app?
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Yes, there is some good content however it is unfortunate that some of it costs extra money, such as Bad Girls Club. I just don't believe in paying for a subscription to the service and then have to pay additional cost if I want to watch a certain program. Also, can you please work on the sensitivity of the app? I mean I can barely touch the screen and it takes me off of the program that I'm watching, this is the most sensitive app I have ever used and it's very inconvenient and frustrating.
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Takes too long to switch devices
I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices. -
This app offers a lot... But you can spend days or weeks searching to find it. The search function is intentionally bad. Looking for your "paid free" items are much less important than your next purchase. The search function and categories are pretty much broken. Overall UI is about a 1/10. The rest 2/10. If it's not promoted you wont see it. They offer a lot but it's almost a job to find something you want to watch.
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Too much greed
I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages. -
You are not able to cast any content you've purchased on Amazon Prime onto any TV or Bluray device unless it is a comcast device, even though you bought it and paid for it. What a rip-off. I can cast free videos on Youtube onto my home Television yet I cannot cast Amazon Prime videos which I paid for? Don't use Amazon Prime and don't give them any of your money.
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Kinda useless
Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level -
Bad interface and overall user experience and now it plays ads for other shows that you have to skip. I would use this for more if only it was an intuitive and clean user experience. Basically any other streaming service is better.
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Prime video sync flaw
Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw. -
Imagine paying money every month for a streaming service. Now Imagine that in order to view its content you have to buy or rent the show/movie as well. Well you've come to the right streaming service. All you gotta do is pay the monthly subscription fee and you then are allowed access to view our catalog of movies and TV shows that you can buy or rent for additional fees! It's like we're the f@*c(ING E.A. Sports of the streaming entertainment industry cause were bloody useless.
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Internet Connection
I’ve downloaded and redownloaded this app probably 10 times within the past week and it still has the same problem every single time I try to play anything. “Internet Connection Error. We’re having a problem playing this video. Your device’s internet connection isn’t working. Check the device’s connection, and then try again.” But on every single other app I’m able to play videos? Im pretty sure it’s not my device’s connection, because I’m even able to download the videos on the prime app, but the message still pops up after I try to play them. If there’s a way to fix this, or if I’m doing something wrong, please let me know. -
Password incorrect
Fix your app it keeps saying password incorrect but I know it’s the correct password fix your stupid app -
Good-but needs a lot of work
Pros: Great selection of movies, and worth the money paid! Cons: -Rewinding anything is a freaking chore. -While casting you can only rewind in 10 second increments which takes about another 10 seconds to load, and another 5 for you to be able to rewind again (so really you’re only rewinding in 5 second increments). -The subtitles are substantially flawed. They’re constantly misspelling words or just putting the wrong word in general. I was watching a John Wayne Gacy documentary, and it kept reading as “John Wayne KC” it’s super frustrating. That’s just one example of the insane amount of issues. They’re is also little to no punctuation, and half of one person’s sentence will pop up on the other person’s sentence when they reply. I have small kids so I have to keep my volume very quiet during mornings/nights, so I rely on those subtitles for things I can’t quite hear. I can’t imagine how confused someone in the deaf community is while watching one of your shows/ movies. -The whole layout is really weird which makes browsing movies/ shows really difficult -When you select “free to me” movies you still get tons of movies you have to subscribe to. -If you’re wanting to watch a show that has multiple seasons (I’m watching Vikings right now) you can’t just find the title and start watching, they have everything divided up by seasons, so you have to hunt for season 2 after you’ve finished season 1. -It also forgets where you are in a series sometimes, and when you click “play next episode” or whatever it says, it could catapult you backwards 3 episodes for some reason. -
New login with captcha is idiotic & painful
I hate it. I won’t use anymore. Netflix here I come!!! -
Racist
If you were a member of Black Lives Matter you will love Amazon prime video and IMDb Commercial advertisement television which is 100% Black Lives Matter ads -
Just keeps getting worse.
To the developers. The app SHOULD NOT AUTOMATICALLY DEREGISTER THE DEVICE SIMPLY BECAUSE THE USER HAS SIGNED OUT OF THE APP.! How much UX experience do you have ? Obviously not enough. -
Probly cancel prime soon
Ads even though Im paying for it -
Login isn’t working.
Today my login isn’t working. They tell me to approve access but don’t send authorization link. -
Stop asking for a review
Just stop -
App sucking my battary
The app is fine but it will use half of my iPad battery, according to battery in settings, in a day when it is not even being used. Please fix.
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Yes, there is some good content however it is unfortunate that some of it costs extra money, such as Bad Girls Club. I just don't believe in paying for a subscription to the service and then have to pay additional cost if I want to watch a certain program. Also, can you please work on the sensitivity of the app? I mean I can barely touch the screen and it takes me off of the program that I'm watching, this is the most sensitive app I have ever used and it's very inconvenient and frustrating.
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Takes too long to switch devices
I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices. -
This app offers a lot... But you can spend days or weeks searching to find it. The search function is intentionally bad. Looking for your "paid free" items are much less important than your next purchase. The search function and categories are pretty much broken. Overall UI is about a 1/10. The rest 2/10. If it's not promoted you wont see it. They offer a lot but it's almost a job to find something you want to watch.
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Too much greed
I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages. -
Prime video sync flaw
Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw. -
Can’t perform it’s basic functions
Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service. -
Application was NOT fully tested before fielding
The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM. -
Where's my library?!?
I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention. ============================== After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US. Something to think about Amazon's PMs. -
doesn’t work like it’s supposed to
So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top. But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away. The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything. -
It really bothers me that I pay pretty much $130 a year for prime membership yet I'm forced to skip through ads at the beginning of movies or when the app opens, and when I click skip, it doesn't immediately end. I usually click 2 to 3 times before it goes away. The app constantly freezes... It's a mess, You would think Amazon could come up with something better than this.
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I can't see most content because there is no brightness control on the app. I will have my Samsung S20 note control panel brightness all the way up and its like watching a black screen. After looking into this online I found that I am not the only one who has this issue. Fix this and you will get 5 stars back... otherwise what's the point of the app?
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You are not able to cast any content you've purchased on Amazon Prime onto any TV or Bluray device unless it is a comcast device, even though you bought it and paid for it. What a rip-off. I can cast free videos on Youtube onto my home Television yet I cannot cast Amazon Prime videos which I paid for? Don't use Amazon Prime and don't give them any of your money.
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Kinda useless
Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level -
Bad interface and overall user experience and now it plays ads for other shows that you have to skip. I would use this for more if only it was an intuitive and clean user experience. Basically any other streaming service is better.
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Imagine paying money every month for a streaming service. Now Imagine that in order to view its content you have to buy or rent the show/movie as well. Well you've come to the right streaming service. All you gotta do is pay the monthly subscription fee and you then are allowed access to view our catalog of movies and TV shows that you can buy or rent for additional fees! It's like we're the f@*c(ING E.A. Sports of the streaming entertainment industry cause were bloody useless.
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*UPDATE* its been another 3 months, 6 or more in total, still waiting on a fix. I've been waiting for 3 months to have this fixed and no, there is no ETA on when it will be. Don't upgrade or don't buy Amazon prime. Videos buffer every 3 seconds and go back so many seconds. Youre almost stuck in a loop. Cant watch videos through browser, it immediately takes you to the app that doesn't work. The app is useless if it won't play videos.
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Sloppy UI
The UI is garbage. From my experience coders are really nice people ,who have a great talent. But this more proof that coders cannot do a good job creating UI even with their UX & UI software. This does not require a software program. What it does require is someone who intuitively understands how the general population thinks. I graduated in marketing; marketers use real live people in focus groups & data they collect to market products effectually; they do not turn it completely over to a computer program. Marketing should make hard copies of each screen should look, and hand care them the coders. They should copy the layout of each screen exactually as on the hard copies show. Trying to maneuver through poor quality UI has nothing to do with being “tech savvy.” Lousy UI does require our taking classes to become tech savvy. All that is needed to use lousy quality UI is being good at guessing games. -
AppleTV CBS all access commercial break problem
When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Help -
Complicated and doesn’t work
Spent over an hour trying to purchase and watch one episode of a show today. You can’t purchase an episode through the app itself, you have to go to the website (what’s the point?). Then when I get to the website to purchase, says I can’t purchase because my card is outside of the United States (I don’t live outside of the United States). I get in the customer service chat to figure out the problem. Very unhelpful. They say it’s an issue with my internet settings, and to unplug my router. I did, and this opened a whole other can of worms and I am currently without. Internet connection and waiting for my cable company to come fix it tomorrow. Then, the chat drops me, and I can’t get back in touch with the people who I was originally talking to. Terrible, not worth the time or effort. -
Stop forcing me to watch ads
Please remove the ads that are shown at app start, at least to those of us who already have Prime. I’m perfectly aware that Prime video has a lot of original content and I’m perfectly capable of finding it myself and watching previews for the shows that interest me. I absolutely hate ads on app launch (in any app), especially since I have already paid for the service. I think this is an absolutely despicable thing to do to your paying customers. At the very least you should offer a setting to Prime customers to disable the ads. Maybe the ads will help some customers discover content that they wouldn’t have known about otherwise, but for those of us who actively seek out content that we have access to, we don’t need to have it shoved down our throats.
- Unique X-Ray software displays IMDb trivia while you watch. Create watchlists, get suggestions, watch on the big screen, and resume playback
- Rent or buy the latest movies & episodes from an endless library. Amazon Channels offers over 100 premium channels like STARZ and HBO
- Stream exclusive Amazon series, popular movies & shows, and even Bollywood films. Download content to watch wherever you are
Reviewed by Laura S on December 27, 2017
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