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Amazon Prime Video

Amazon Prime Video

Amazon Mobile LLC

Watch TV shows and movies including award-winning Amazon exclusives.

4.5 Ratings 5M+ Reviews 100M+ Downloads

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Ratings & Reviews

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  • img Expert

    Why we chose Amazon Prime Video:

    • Free with Prime subscription ($199 per year or $12.99 per month), or $8.99 per month on its own.
    • Lots of programming included with Prime — now including some live sports.
    • Access to Amazon original programming, including Transparent, The Man in High Castle, and others.
    • Great content library for kids will help keep them engaged and occupied.
    • In addition to what’s included with Prime, you can find lots of additional programming available to rent or buy that you can watch on the app as well. Find shows and movies that aren't available anywhere else.
    • Many premium cable channels are available as add-ons, so you can find all your favorites in one place.
  • img Expert
    1. Unique X-Ray software displays IMDb trivia while you watch. Create watchlists, get suggestions, watch on the big screen, and resume playback
    2. Rent or buy the latest movies & episodes from an endless library. Amazon Channels offers over 100 premium channels like STARZ and HBO
    3. Stream exclusive Amazon series, popular movies & shows, and even Bollywood films. Download content to watch wherever you are

    Reviewed by Laura S on December 27, 2017

  • LOVE PRIME VIDEO! Jun 7, 2018

    By Whatev13
    Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!
  • May 4, 2021

    By John Morris
    Nice app, as one would expect from an internet behemoth. Irritating ads that there are apparently no controls to disable, both when opening the app and when playing a video; also something to be expected from an internet behemoth. It is surprising, after finishing season 1, episode 5, to come back the next day and have the app suggest I watch episode 5 again! But I watched the whole thing, wouldn't episode 6 be the logical next suggestion? I have to wonder who programmed that feature!
  • Good enough but not great! Nov 16, 2020

    By RDWharley
    I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.
  • May 5, 2021

    By Aritra Basu
    Worst media streaming application ever. No option to change video quality during playback or on individual videos. Have to select a quality in the main settings. Even then, with the highest quality selected, the app automatically keeps changing video quality during playback, reducing the quality from HD to SD on its own whim. Can't create a playlist. The app doesn't always keep a track of last played videos and you've to seek all the way through to figure out which part you had last viewed.
  • Good, but flawed Jan 15, 2020

    By Monka83
    I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!
  • good selection but poor app experience Apr 11, 2019

    By It needs tweeks
    i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying
  • Prime Video is for movie lovers, WHY??? Mar 3, 2020

    By read_this_alice
    First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.
  • Options & Devices Jan 13, 2019

    By Artistparachrist
    I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future.
  • LOVE PRIME VIDEO! Jun 7, 2018

    By Whatev13
    Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!
  • May 4, 2021

    By John Morris
    Nice app, as one would expect from an internet behemoth. Irritating ads that there are apparently no controls to disable, both when opening the app and when playing a video; also something to be expected from an internet behemoth. It is surprising, after finishing season 1, episode 5, to come back the next day and have the app suggest I watch episode 5 again! But I watched the whole thing, wouldn't episode 6 be the logical next suggestion? I have to wonder who programmed that feature!
  • Good enough but not great! Nov 16, 2020

    By RDWharley
    I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.
  • May 5, 2021

    By Aritra Basu
    Worst media streaming application ever. No option to change video quality during playback or on individual videos. Have to select a quality in the main settings. Even then, with the highest quality selected, the app automatically keeps changing video quality during playback, reducing the quality from HD to SD on its own whim. Can't create a playlist. The app doesn't always keep a track of last played videos and you've to seek all the way through to figure out which part you had last viewed.
  • Good, but flawed Jan 15, 2020

    By Monka83
    I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!
  • good selection but poor app experience Apr 11, 2019

    By It needs tweeks
    i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying
  • Prime Video is for movie lovers, WHY??? Mar 3, 2020

    By read_this_alice
    First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.
  • Options & Devices Jan 13, 2019

    By Artistparachrist
    I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future.
  • May 4, 2021

    By User 1521
    Overall a good app, though can be glitchy (sometimes won't allow you to play downloaded videos, or won't automatically delete or download the next episode even if set, or won't show the play next button at the end of an episode, etc) and also weirdly there's no way to back out of a downloaded season to viewers all downloads unless you exit the downloads page. Would aldosterone be nice to have a say to easily adjust brightness.
  • Was a fan,.. Still am just less now. Sep 24, 2019

    By Darkwolvez
    Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else.
  • May 4, 2021

    By Shreya Gupta
    Prime has to be one of the shittiest apps for streaming online. Not only does it have less shows as compared but they keep removing the shows and movies overtime. The middle was an amazing sitcom that they removed, the butterfly effect movie as well. The list is long. I'm trying to watch something and for some reason I keep going back to the home screen while streaming. I thought it may be a problem with my device but apparently its not. Prime sucks!
  • May 3, 2021

    By Robert John
    Most of the good content costs money even with a prime membership. On a smart tv it LITERALLY takes a full minute or more just to load the app! Rewinding often causes audio with no video or it just gets stuck loading. My internet is 500mb/sec so no way it's my network. YouTube and Netflix both load in seconds and work almost flawlessly. This app sucks. Despite the poor quality, they still have the audacity to charge us by the movie despite the fact we already have a paid membership!!! Unreal.
  • Takes too long to switch devices Dec 30, 2020

    By MusicChick94
    I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.
  • Apr 23, 2021

    By nobodie 999
    Absolutely horrible. The app becomes unresponsive during use (while loading sooo much slower than other services), while watching any show in general on any device and over the course of a year. Inconsistent options and timing, like skip buttons appearing sometimes but not others. Then, it's full of ads for it's own shows. If I'm using the service I think I can find the show, I don't need an ad to help me in a world full of ads. Just plain not worth it.
  • Too much greed Feb 26, 2020

    By nicknamesnottakenjustwanttostp
    I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.
  • May 1, 2021

    By Alice Brent
    Appalling! I downloaded a series, watched 2 episodes and the next day the rest had disappeared. Downloaded again. This time onto an SD card. Again watched a couple of episodes. Again, lost the rest. Sometimes the app says I am not connected to wifi when I am infact connected. I have had to uninstall the app and reinstall. Sometimes that works, sometimes not. Extremely disappointed and frustrated
  • Kinda useless Jan 7, 2021

    By no_nicknamebyme
    Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level
  • May 4, 2021

    By Mike Smith
    Amazon cares more about money than customer experience. Since the last time I used the app, they updated it and put locks on it so that you can't mirror your phone screen to your tv anymore to watch. As my phone was the primary media device, this forces me to have to buy one of their firesticks just to watch their stuff. Nothing works, no HDMI, no samsung DEX and no screen mirroring. It makes no sense to make HD videos if you're confined to watching them on your tiny 6 inch phone screen...
  • Prime video sync flaw Nov 22, 2020

    By nckname1234
    Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.
  • May 4, 2021

    By John Nixon
    Like Netflix with less content for same subscription cost, app keep flagging up for me to rate it so here it is. So you get less content, more adverts and even though I pay to use the service not everything is included, and I could live with that but shows can go from included to not included over night so if you really get into a show watch it quick. And the ads there are SOOOOOOOO many plus the app is designed to make skipping awkward and take more time. So to sum up in two words; Get Netflix.

No reviews available

  • img Expert

    Why we chose Amazon Prime Video:

    • Free with Prime subscription ($199 per year or $12.99 per month), or $8.99 per month on its own.
    • Lots of programming included with Prime — now including some live sports.
    • Access to Amazon original programming, including Transparent, The Man in High Castle, and others.
    • Great content library for kids will help keep them engaged and occupied.
    • In addition to what’s included with Prime, you can find lots of additional programming available to rent or buy that you can watch on the app as well. Find shows and movies that aren't available anywhere else.
    • Many premium cable channels are available as add-ons, so you can find all your favorites in one place.
  • img Expert
    1. Unique X-Ray software displays IMDb trivia while you watch. Create watchlists, get suggestions, watch on the big screen, and resume playback
    2. Rent or buy the latest movies & episodes from an endless library. Amazon Channels offers over 100 premium channels like STARZ and HBO
    3. Stream exclusive Amazon series, popular movies & shows, and even Bollywood films. Download content to watch wherever you are

    Reviewed by Laura S on December 27, 2017

  • LOVE PRIME VIDEO! Jun 7, 2018

    By Whatev13
    Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!
  • May 4, 2021

    By Suzie Dingman
    I Love everything about Amazon Prime from the books that are available at my convenence and a large selection to choose from. There is an abundence of movies to enjoy both old and new. Your shopping and delivery service is very dependable, many times my packages arrive sooner then expected. Keep up the good work.
  • May 4, 2021

    By Mike McCarson
    I Love my Amazon prime video app, I literally don't have enough time to watch everything that I'd like to. Their original movies and series are so much better than that of Netflix and overall I enjoy the selection of their different shows and movies than any other streaming app. I give Amazon prime video a solid five out of five. Keep it up. 👍👍
  • May 4, 2021

    By Barbara Hardison
    My Experience has been mostly positive. I love this app, Any time I wanted to watch a video my list would be in the same manner I left it in. The one thing I have not liked is, the pandemic going on so when I needed to talk to a person I couldn't always find a human but that's not your guys fault so I say a 5 star thanks BH.
  • Love it, but could use some improvements! Nov 7, 2019

    By lamangias
    Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more.
  • May 4, 2021

    By Longenecker Bardsley
    I've had Amazon Prime for years and years. I've always had my greatest success with Prime Navagation with my on phone app. It is simple and straight fwd. It also takes so much less space amd effort to navigate having the app. Ooh... Annnnd it allows you to bounce from app to app to view trailers On YT and return right to what you were viewing b4 within the AP app.
  • I love this app Sep 27, 2020

    By thankfulsue
    I have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies.
  • Great but... Aug 15, 2020

    By nothings stopping me
    It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool
  • Am Prime Video Feb 27, 2019

    By chinesesister
    The app is a snap to use, and provides enough info for each video to help a person decide how to use the next 90 or 120 minutes. The biggest downside to me is that many of the choices provided to an Am Prime subscriber are really BAD movies: they’re not 'B' movies. No, they barely make it into the alphabet at all. More like 'V' movies or programs. And if there is a 'search' for a particular actor or director, the movies with some depth or interesting plots or where your search turns up movies of your actor choice, the best movies are NOT Am Prime. They may not be 'V' movies, but they miss 'A' and 'B' by a long-shot! And I was surprised at how few choices are Am Prime when I’m looking for work of a particular actor. There may be two, maybe three selections, but that’s it. And those selections are often not 'A' or 'B' either. I chalk up the gaps in decent choices as Am Prime learning how best to use this relatively new and attractive program. And so, I am hoping that there will improvement and more thought behind movie choices and program choices as Am Prime matures.
  • In-between-ers Jan 27, 2021

    By idle life is great
    What about us kids who aren’t teenagers yet or necessarily little kids either i wish there were more show options for us i want to watch river dale right but my parents wont let me just yet and so I’m having to watch the archies comics there good but not much like Riverdale and for us girls that are my age 12 we want more options a lot of the shows for our age are animated sometimes more leaning towards the boys so if you could get other options that would be great other than that prime is good well there is one more thing a lot of these shows you have to buy or rent ok other than those things its a good app
  • May 4, 2021

    By John Morris
    Nice app, as one would expect from an internet behemoth. Irritating ads that there are apparently no controls to disable, both when opening the app and when playing a video; also something to be expected from an internet behemoth. It is surprising, after finishing season 1, episode 5, to come back the next day and have the app suggest I watch episode 5 again! But I watched the whole thing, wouldn't episode 6 be the logical next suggestion? I have to wonder who programmed that feature!
  • Good, but flawed Jan 15, 2020

    By Monka83
    I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!
  • Ok but some issues need to be fixed Mar 5, 2021

    By BB8800
    Enjoy some of what prime offers but it’s not my go-to streaming app as there’s just too many others out there with more content. A couple of things that I dislike about this app is the forward and rewind functions (instead of just forwarding or rewinding, it tells you you have to hold to forward or rewind and takes a few second before it actually does it, whereas other apps just forward and rewind right away). The other thing is it doesn’t always go to where you last left off. Finally, my biggest complaint is that I started to watch more foreign shows, particularly Chinese drama, and problems I’ve noted include audio and video not syncing, and the audio will go out completely in parts of the show. Would be good if these can be fixed.
  • May 2, 2021

    By Serena Music Matters So Much!
    I like the app & don't have any problems with the service. I just want to warn new veiwers about a 3rd party app that may try to charge up to $74.99 as a "one time only payment". YOU DO NOT HAVE TO PAY THIS OR ANY OTHER AMOUNT THAT DOESN'T SOUND RIGHT TO YOU. I called in to get tech help & I got in touch with a 3rd party app that tried to charge me several different amounts after I flat out refused to pay $74.99! He even tried several other lower amounts, that I also refused to pay.
  • My favorite streaming service, but for 1 BIG problem Jun 12, 2020

    By nellnell84
    I love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this.
  • Pretty good Apr 15, 2019

    By LaurenNicoleM
    Prime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic. However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users.
  • Great App - Needs Menu Help to be Awesome Oct 29, 2019

    By 1badger1970
    Love Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows! The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them. Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear! I have 200 plus purchases and it’s getting harder and harder to find things. Please help. Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase.
  • Good UI, lots of titles, annoying filters Dec 17, 2020

    By Organiz3r
    I like this app. I never have any problems like crashing or anything. There are a lot of titles, they give good summary and background info, AND they still have user reviews which I think really enhances the browsing and watching experience. I end up choosing more titles I actually like so I finish more stuff on here than on other platforms. The recommendations are good too. My only complaint is that as far as I know, there’s no way to filter out stuff you cannot watch or even purchases on the app. So when you’re browsing you constantly have to check and see if you can even watch the titles before you get too interested:-/ Only reason I deducted a star.
  • Stream quality not selectable on VIZIO TV Sep 13, 2019

    By Gmbrandon
    I like having Prime movies and shows, but I have one issue. When I use the Prime app built into my VIZIO E65 TV it does not have an option to select the stream quality level. So when Prime has a UHD movie available my TV automatically goes to the UHD mode and it consumes a lot of data. The app on my iPad and phone has the ability to select Good, Better Best streaming quality which lets me limit the stream to HD if I want. I found that I can cast from my iPad to limit the stream to HD but I may not always actually be aware a show is available in UHD and I end up using lots of data without realizing it. Please add the stream quality selection to the VIZIO version of the app.
  • Movies and Episodes can be better! Jan 7, 2020

    By Just Shalicious
    It’s unfortunate to see a number of the programs have not been renewed for a second or third season; for instance Rebel and In Contempt. Both of these movies had beautifully talented black queens playing major roles. Then we watched Sacrifice with Paula Patton, this movie should’ve had an sequel to it as well. Anyone who watched that movie was highly upset just as me and my daughter were to be left with so many unanswered pieces. There are a number of great movies but the programs that have been cancelled for second or third seasons should be taken off, and replaced with new and improved episodes that actually aren’t cancelled within the first seasons.
  • Good enough but not great! Nov 16, 2020

    By RDWharley
    I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.
  • May 5, 2021

    By Aritra Basu
    Worst media streaming application ever. No option to change video quality during playback or on individual videos. Have to select a quality in the main settings. Even then, with the highest quality selected, the app automatically keeps changing video quality during playback, reducing the quality from HD to SD on its own whim. Can't create a playlist. The app doesn't always keep a track of last played videos and you've to seek all the way through to figure out which part you had last viewed.
  • good selection but poor app experience Apr 11, 2019

    By It needs tweeks
    i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying
  • Prime Video is for movie lovers, WHY??? Mar 3, 2020

    By read_this_alice
    First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.
  • Options & Devices Jan 13, 2019

    By Artistparachrist
    I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future.
  • May 4, 2021

    By User 1521
    Overall a good app, though can be glitchy (sometimes won't allow you to play downloaded videos, or won't automatically delete or download the next episode even if set, or won't show the play next button at the end of an episode, etc) and also weirdly there's no way to back out of a downloaded season to viewers all downloads unless you exit the downloads page. Would aldosterone be nice to have a say to easily adjust brightness.
  • Was a fan,.. Still am just less now. Sep 24, 2019

    By Darkwolvez
    Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else.
  • May 2, 2021

    By Kitty Kat
    I don't use it as often as I thought I would. They have some content but not as much as one would expect for the price. I did do a few add on channels but again not the greatest contents to choose from. Also several movie and shows it like to pay to watch ate unavailable! I thought that was the point to pay for what you wanted.
  • Not ready for Primetime Aug 22, 2020

    By michaelspringfield
    App has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles. While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so. It would great if it did a timer/episode which ever is longer.
  • Less than user-friendly app. Dec 19, 2018

    By cookiebreath
    I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard!
  • May 3, 2021

    By Robert John
    Most of the good content costs money even with a prime membership. On a smart tv it LITERALLY takes a full minute or more just to load the app! Rewinding often causes audio with no video or it just gets stuck loading. My internet is 500mb/sec so no way it's my network. YouTube and Netflix both load in seconds and work almost flawlessly. This app sucks. Despite the poor quality, they still have the audacity to charge us by the movie despite the fact we already have a paid membership!!! Unreal.
  • Takes too long to switch devices Dec 30, 2020

    By MusicChick94
    I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.
  • Too much greed Feb 26, 2020

    By nicknamesnottakenjustwanttostp
    I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.
  • Prime video sync flaw Nov 22, 2020

    By nckname1234
    Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.
  • May 4, 2021

    By John Nixon
    Like Netflix with less content for same subscription cost, app keep flagging up for me to rate it so here it is. So you get less content, more adverts and even though I pay to use the service not everything is included, and I could live with that but shows can go from included to not included over night so if you really get into a show watch it quick. And the ads there are SOOOOOOOO many plus the app is designed to make skipping awkward and take more time. So to sum up in two words; Get Netflix.
  • Can’t perform its basic functions May 1, 2021

    By Meeks McGoo
    Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.
  • Application was NOT fully tested before fielding Jan 5, 2019

    By AvidHunter1
    The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM.
  • Where's my library?!? Jun 12, 2018

    By Peky_69
    I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention. ============================== After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US. Something to think about Amazon's PMs.
  • doesn’t work like it’s supposed to Dec 16, 2017

    By Zenais6464842
    So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top. But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away. The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything.
  • Apr 29, 2021

    By Kevin S.
    There are some annoyances. For a significant amount of time at the start of each show or movie playback, the top approximately one-third of the screen is darkened while a rating is displayed. Much worse is that there is no way to rate series / movies to improve the recommendations. And then there are the ads. So many ads every time I try to watch something. Ads for things I've watched using the app, ads for stuff already in my watchlist, ads for stuff I have no interest in at all. Very annoying.
  • May 4, 2021

    By Shreya Gupta
    Prime has to be one of the shittiest apps for streaming online. Not only does it have less shows as compared but they keep removing the shows and movies overtime. The middle was an amazing sitcom that they removed, the butterfly effect movie as well. The list is long. I'm trying to watch something and for some reason I keep going back to the home screen while streaming. I thought it may be a problem with my device but apparently its not. Prime sucks!
  • Apr 23, 2021

    By nobodie 999
    Absolutely horrible. The app becomes unresponsive during use (while loading sooo much slower than other services), while watching any show in general on any device and over the course of a year. Inconsistent options and timing, like skip buttons appearing sometimes but not others. Then, it's full of ads for it's own shows. If I'm using the service I think I can find the show, I don't need an ad to help me in a world full of ads. Just plain not worth it.
  • May 1, 2021

    By Alice Brent
    Appalling! I downloaded a series, watched 2 episodes and the next day the rest had disappeared. Downloaded again. This time onto an SD card. Again watched a couple of episodes. Again, lost the rest. Sometimes the app says I am not connected to wifi when I am infact connected. I have had to uninstall the app and reinstall. Sometimes that works, sometimes not. Extremely disappointed and frustrated
  • Kinda useless Jan 7, 2021

    By no_nicknamebyme
    Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level
  • May 4, 2021

    By Mike Smith
    Amazon cares more about money than customer experience. Since the last time I used the app, they updated it and put locks on it so that you can't mirror your phone screen to your tv anymore to watch. As my phone was the primary media device, this forces me to have to buy one of their firesticks just to watch their stuff. Nothing works, no HDMI, no samsung DEX and no screen mirroring. It makes no sense to make HD videos if you're confined to watching them on your tiny 6 inch phone screen...
  • May 3, 2021

    By Caitlin Zygmant
    I have a Samsung S20+ and this app has never worked on it. I would have thought they'd fix it by now. It previously worked fine on my iPhone X, but since switching phones, the app says "service unreachable" and doesn't start at all. Pretty rubbish, and even more so that no update has resolved it.
  • Sloppy UI Dec 27, 2020

    By Disgusted with sloppy UI
    The UI is garbage. From my experience coders are really nice people ,who have a great talent. But this more proof that coders cannot do a good job creating UI even with their UX & UI software. This does not require a software program. What it does require is someone who intuitively understands how the general population thinks. I graduated in marketing; marketers use real live people in focus groups & data they collect to market products effectually; they do not turn it completely over to a computer program. Marketing should make hard copies of each screen should look, and hand care them the coders. They should copy the layout of each screen exactually as on the hard copies show. Trying to maneuver through poor quality UI has nothing to do with being “tech savvy.” Lousy UI does require our taking classes to become tech savvy. All that is needed to use lousy quality UI is being good at guessing games.
  • AppleTV CBS all access commercial break problem Sep 19, 2020

    By Iowa Public Radio lover
    When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Help
  • Complicated and doesn’t work Mar 21, 2019

    By Me 271985
    Spent over an hour trying to purchase and watch one episode of a show today. You can’t purchase an episode through the app itself, you have to go to the website (what’s the point?). Then when I get to the website to purchase, says I can’t purchase because my card is outside of the United States (I don’t live outside of the United States). I get in the customer service chat to figure out the problem. Very unhelpful. They say it’s an issue with my internet settings, and to unplug my router. I did, and this opened a whole other can of worms and I am currently without. Internet connection and waiting for my cable company to come fix it tomorrow. Then, the chat drops me, and I can’t get back in touch with the people who I was originally talking to. Terrible, not worth the time or effort.
  • Stop forcing me to watch ads Sep 25, 2018

    By oey192
    Please remove the ads that are shown at app start, at least to those of us who already have Prime. I’m perfectly aware that Prime video has a lot of original content and I’m perfectly capable of finding it myself and watching previews for the shows that interest me. I absolutely hate ads on app launch (in any app), especially since I have already paid for the service. I think this is an absolutely despicable thing to do to your paying customers. At the very least you should offer a setting to Prime customers to disable the ads. Maybe the ads will help some customers discover content that they wouldn’t have known about otherwise, but for those of us who actively seek out content that we have access to, we don’t need to have it shoved down our throats.

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