Compare
![8 Shocking TikTok Stats That Will Blow Your Mind in 2020 [Updated]](https://n6s6b6w9.stackpathcdn.com/client/h_200,q_lossy,ret_wait/https://appgrooves.com/cdn/video_eyecatch/87683-88499-15332-26128.png)
Amazon Prime Video
Amazon Mobile LLC
Watch TV shows and movies including award-winning Amazon exclusives.
100M+
Downloads
Watch TV shows and movies including award-winning Amazon exclusives.
see more about Amazon Prime Video
About Amazon Prime Video
Google Play
Watch movies and TV shows recommended for you, including Amazon Originals like The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, and the kids series Tumble Leaf.
App features:
- Download videos to watch offline – anywhere, anytime.
- Follow actors or directors and we’ll notify you when they have new videos on Prime Video. Available in US only.
- Cast from your phone or tablet to the big screen with Chromecast.
- With X-Ray, view IMDb data about the actors, songs, and trivia related to videos as you watch.
- With Prime Video Channels, Prime members can subscribe to more than 150 premium and specialty channels like HBO, SHOWTIME, STARZ, and Cinemax. Only pay for the channels you want, no cable required, cancel anytime (not available in all countries/regions).
- Buy or rent videos from more than 100,000 titles, including new release movies and current TV shows (not available in all countries/regions).
App features:
- Download videos to watch offline – anywhere, anytime.
- Follow actors or directors and we’ll notify you when they have new videos on Prime Video. Available in US only.
- Cast from your phone or tablet to the big screen with Chromecast.
- With X-Ray, view IMDb data about the actors, songs, and trivia related to videos as you watch.
- With Prime Video Channels, Prime members can subscribe to more than 150 premium and specialty channels like HBO, SHOWTIME, STARZ, and Cinemax. Only pay for the channels you want, no cable required, cancel anytime (not available in all countries/regions).
- Buy or rent videos from more than 100,000 titles, including new release movies and current TV shows (not available in all countries/regions).
App Store
Watch movies and TV shows recommended for you, including Amazon Originals like Hunters, The Boys, The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, and the kids series Tumble Leaf.
App features:
• Download videos to watch offline — anywhere, anytime.
• Rent or buy thousands of titles, including new release movies, popular TV shows, and more (not available in all countries/regions).
• Cast from your phone or tablet to the big screen with Chromecast and Fire TV.
• With X-Ray, view IMDb information about the actors, songs, and trivia for videos as you watch.
• Watch on your Apple TV directly by downloading the separate tvOS app (requires Apple TV 3rd generation or later)
If you subscribe to Prime Video via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24 hours before the end of the then current membership period. Your account will be charged for renewal within 24 hours before the end of each membership period at the rate of your selected plan. Manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes.
See https://primevideo.com/ww-av-legal-home for the Privacy Policy and other terms applicable to your use of Prime Video.
App features:
• Download videos to watch offline — anywhere, anytime.
• Rent or buy thousands of titles, including new release movies, popular TV shows, and more (not available in all countries/regions).
• Cast from your phone or tablet to the big screen with Chromecast and Fire TV.
• With X-Ray, view IMDb information about the actors, songs, and trivia for videos as you watch.
• Watch on your Apple TV directly by downloading the separate tvOS app (requires Apple TV 3rd generation or later)
If you subscribe to Prime Video via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24 hours before the end of the then current membership period. Your account will be charged for renewal within 24 hours before the end of each membership period at the rate of your selected plan. Manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes.
See https://primevideo.com/ww-av-legal-home for the Privacy Policy and other terms applicable to your use of Prime Video.
-
Limited choices, few to no language options
Nov 4, 2018 There are a limited amount of tittles, I thought there would be much more. Considering it is more expensive than Netflix, and many tittles need to be bought. The cost for some movies is reasonable, that is one of the good things. Occasionally a tittle or old movie has an steep price of $20. Tittles are usually only available a few days. I would love for this to be a week at least. There are few language options, I would like to see Spanish available in particular. Again other like Apps are far more extensive in their choices of languages for a slightly lesser price. This app has a higher rating than it deserves for two reasons, one, people are rating shows instead of the app, this should not be allowed. Two, obviously someone payed reviewers, they are very obvious.more -
Oct 25, 2020 Have had very few problems on app. The same everyone has... occasionally a movie that won't load. I am upset by the constant need to split up into additional "channels" and the ever increasing price for these channels. They do make it relatively easy to drop a station, but you still have to stay with it till end of current month. I would like to have a section that shows what you are watching and one that shows what you have completed. It is able to be done, but not without hoops.more -
Its just ok. Too hard to browse. Too cluttered with ads on screen.
Sep 15, 2020 Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that.more -
Good, but flawed
Jan 15, 2020 I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!more -
Oct 25, 2020 It was working till yesterday but today i tried to play a video and it is playing only audio with black screen and subtitles. I had planned to watch the series on Sunday, but it ruined my plans. There was no new update since last 10-15 days so you can't say it happened after last updated. Also i am playing directly on my phone cz i heated it happens with TV users. But i am facing this issue on android phone. I tried to clear data, re login etc etc. But no use.more
-
Oct 10, 2020 Getting ready to cancel prime as the app on my mobile absolutely will not play videos now. This has been a constant issue for at least two weeks. Any video. Just buffers pauses freezes and refuses to play. The message that pops up sometimes says can't play this video, please try again later. But no matter what I've tried to do to fix it, Nothing has improved. Ruled out any phone issues, or connection issues. Its not on my end. Its your app!more -
Oct 22, 2020 My shows glitch out or freeze up every time. The picture will freeze up and you can still here the show playing. It use to work great but now any show I go to or movie I go to, it keeps freezing up or going black. I pay for this so I really wish that it was better quality. At least not glitching out and freaking out all the time. If it's not working soon I'm gonna have to delete it. Which I did delete and reinstalled it hoping it would work but no. It's the same.more -
Too much greed
Feb 26, 2020 I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.more -
Oct 25, 2020 This app is horrible at keeping track of what i previously watched if it's my second, third, fourth or so on time watching a show, it would take to to a different episode everytime on the office Another major issue that was non existent before and that i faces recently is that the playback of the video the video pauses on a certain frame and the audio keeps going or the screen completely blacks out if you try to download and watch it..... please improve the app everything else is fine...more -
Can’t perform it’s basic functions
May 15, 2020 Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.more
- Unique X-Ray software displays IMDb trivia while you watch. Create watchlists, get suggestions, watch on the big screen, and resume playback
- Rent or buy the latest movies & episodes from an endless library. Amazon Channels offers over 100 premium channels like STARZ and HBO
- Stream exclusive Amazon series, popular movies & shows, and even Bollywood films. Download content to watch wherever you are
Reviewed by Laura S on December 27, 2017
-
Limited choices, few to no language options
Nov 4, 2018 There are a limited amount of tittles, I thought there would be much more. Considering it is more expensive than Netflix, and many tittles need to be bought. The cost for some movies is reasonable, that is one of the good things. Occasionally a tittle or old movie has an steep price of $20. Tittles are usually only available a few days. I would love for this to be a week at least. There are few language options, I would like to see Spanish available in particular. Again other like Apps are far more extensive in their choices of languages for a slightly lesser price. This app has a higher rating than it deserves for two reasons, one, people are rating shows instead of the app, this should not be allowed. Two, obviously someone payed reviewers, they are very obvious.more -
Oct 25, 2020 Have had very few problems on app. The same everyone has... occasionally a movie that won't load. I am upset by the constant need to split up into additional "channels" and the ever increasing price for these channels. They do make it relatively easy to drop a station, but you still have to stay with it till end of current month. I would like to have a section that shows what you are watching and one that shows what you have completed. It is able to be done, but not without hoops.more -
Great app one suggestion
Mar 19, 2020 First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device.more -
LOVE PRIME VIDEO!
Jun 7, 2018 Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!more -
Oct 26, 2020 After becoming a member, there is access to a load of free movies and stand ups and tv series and game shows from the early days all the way into the new millennium! There is also a load of the same stuff that can be rented or purchased at a reasonable price. The quality is great and is always ready to be watched on a smart tv, computer or even a smart phone!more
-
Good, but flawed
Jan 15, 2020 I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!more -
Oct 25, 2020 It was working till yesterday but today i tried to play a video and it is playing only audio with black screen and subtitles. I had planned to watch the series on Sunday, but it ruined my plans. There was no new update since last 10-15 days so you can't say it happened after last updated. Also i am playing directly on my phone cz i heated it happens with TV users. But i am facing this issue on android phone. I tried to clear data, re login etc etc. But no use.more -
Oct 10, 2020 Great no fuss app - straightforward and simple to navigate. The reason that it lost a star is because in the past two months or so, invalid ratings have been showing up in blue letters across the top left corner of the screen - and they're pure nonsense. For instance a film with John Wayne made in 1945 displays words pertaining to an R rating - language, violence, sexuality, nudity and the use of drugs. If you try and drill down in the app or desktop there is no way to contact Amazon.more -
Oct 3, 2020 Overall nice interface, but it would be great if the "continue watching" list were in the "My Stuff" section. The Xray feature, where you know scene-by-scene which actors are in it, is awesome. I'm hopeful that in the future there'll be a larger selection of popular choices between movies and series but, for the time being, it's a bit lacking.more -
Oct 15, 2020 When the app opens up, a trailer automatically starts playing. Then I get a notice that I'm using cell data to watch a trailer that I didn't call up in the first place. If you weren't playing the trailer against my will, it would not be using mobile data. YOU played the video, not me. YOU pay for the minutes! Most of it is stuff I'm not interested in, anyway. Didn't you build your business by knowing what I like?more
-
Its just ok. Too hard to browse. Too cluttered with ads on screen.
Sep 15, 2020 Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that.more -
good selection but poor app experience
Apr 11, 2019 i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoyingmore -
Prime Video is for movie lovers, WHY???
Mar 3, 2020 First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.more -
Oct 18, 2020 The streaming experience is fine, but when I watch something with foreign languages (eg Man in the high castle), I have to use subtitles all the time to get the English of the foreign language because the subtitles aren't properly displaying...? This makes no sense. Also, the menu is awful. I can't easily figure out what is available, or what needs a different subscription.more -
Options & Devices
Jan 13, 2019 I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future.more
-
Oct 22, 2020 My shows glitch out or freeze up every time. The picture will freeze up and you can still here the show playing. It use to work great but now any show I go to or movie I go to, it keeps freezing up or going black. I pay for this so I really wish that it was better quality. At least not glitching out and freaking out all the time. If it's not working soon I'm gonna have to delete it. Which I did delete and reinstalled it hoping it would work but no. It's the same.more -
Too much greed
Feb 26, 2020 I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.more -
Oct 25, 2020 This app is horrible at keeping track of what i previously watched if it's my second, third, fourth or so on time watching a show, it would take to to a different episode everytime on the office Another major issue that was non existent before and that i faces recently is that the playback of the video the video pauses on a certain frame and the audio keeps going or the screen completely blacks out if you try to download and watch it..... please improve the app everything else is fine...more -
Can’t perform it’s basic functions
May 15, 2020 Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.more -
Where's my library?!?
Jun 12, 2018 I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention. ============================== After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US. Something to think about Amazon's PMs.more
-
Oct 10, 2020 Getting ready to cancel prime as the app on my mobile absolutely will not play videos now. This has been a constant issue for at least two weeks. Any video. Just buffers pauses freezes and refuses to play. The message that pops up sometimes says can't play this video, please try again later. But no matter what I've tried to do to fix it, Nothing has improved. Ruled out any phone issues, or connection issues. Its not on my end. Its your app!more -
Oct 20, 2020 There are a lot of improvements they can make. 1. Support of wide/cinematic aspect ratios, there's no option to stretch to screen size. 2. No video quality options available, it gets set automatically as per user network. Let the user decide what quality they want to watch at. 3. UI is too cluttered while watching video, it's a cool concept to show facts about the movie and the cast of characters but no user wants to see it on the content they are watching.more -
Oct 25, 2020 Could you please stop investing on advertisement and work on your application. I have been facing problem since two days . App says could not play video . Option that keeps monitor on zoom in and out is appears even after application is being closed . Please fix that bug. I had to restart my 50k worth device . I HAVE TO UNINSTALL THE APP THAT IS THE ONLY THING YOU HAVE LEFT FOR ME.more -
AppleTV CBS all access commercial break problem
Sep 19, 2020 When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Helpmore -
Complicated and doesn’t work
Mar 21, 2019 Spent over an hour trying to purchase and watch one episode of a show today. You can’t purchase an episode through the app itself, you have to go to the website (what’s the point?). Then when I get to the website to purchase, says I can’t purchase because my card is outside of the United States (I don’t live outside of the United States). I get in the customer service chat to figure out the problem. Very unhelpful. They say it’s an issue with my internet settings, and to unplug my router. I did, and this opened a whole other can of worms and I am currently without. Internet connection and waiting for my cable company to come fix it tomorrow. Then, the chat drops me, and I can’t get back in touch with the people who I was originally talking to. Terrible, not worth the time or effort.more
What’s Groovy
The app feels like it's all over the place with it's menus. Not easy to maneuver to find shows that I was already watching. The, "Watch Next" menu doesn't really help. I was watching an episode of Fear The Walking Dead, stopped it mid show. The next day went back to continue watching and I couldn't find it anywhere. I had to actually go all the way into the AMC+ menu and find the show, and then the episode. Netflix has the, "Continue Watching" feature. Makes things really easier.
more
less
What’s Subpar
Video quality. I have a device capable of 1080p and more, but the image quality seems to be 480p at most, even setting the quality to the best available. Netflix doesn't have this problem, youtube doesn't have this problem, nothing has this problem except prime video, and doing a quick Google search you can tell I'm not the only one. Just put a quality setting on the video player.
more
less
Filter Reviews
-
Limited choices, few to no language options
There are a limited amount of tittles, I thought there would be much more. Considering it is more expensive than Netflix, and many tittles need to be bought. The cost for some movies is reasonable, that is one of the good things. Occasionally a tittle or old movie has an steep price of $20. Tittles are usually only available a few days. I would love for this to be a week at least. There are few language options, I would like to see Spanish available in particular. Again other like Apps are far more extensive in their choices of languages for a slightly lesser price. This app has a higher rating than it deserves for two reasons, one, people are rating shows instead of the app, this should not be allowed. Two, obviously someone payed reviewers, they are very obvious. -
Have had very few problems on app. The same everyone has... occasionally a movie that won't load. I am upset by the constant need to split up into additional "channels" and the ever increasing price for these channels. They do make it relatively easy to drop a station, but you still have to stay with it till end of current month. I would like to have a section that shows what you are watching and one that shows what you have completed. It is able to be done, but not without hoops.
-
Its just ok. Too hard to browse. Too cluttered with ads on screen.
Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that. -
Good, but flawed
I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much! -
It was working till yesterday but today i tried to play a video and it is playing only audio with black screen and subtitles. I had planned to watch the series on Sunday, but it ruined my plans. There was no new update since last 10-15 days so you can't say it happened after last updated. Also i am playing directly on my phone cz i heated it happens with TV users. But i am facing this issue on android phone. I tried to clear data, re login etc etc. But no use.
-
good selection but poor app experience
i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying -
Prime Video is for movie lovers, WHY???
First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them. -
Great no fuss app - straightforward and simple to navigate. The reason that it lost a star is because in the past two months or so, invalid ratings have been showing up in blue letters across the top left corner of the screen - and they're pure nonsense. For instance a film with John Wayne made in 1945 displays words pertaining to an R rating - language, violence, sexuality, nudity and the use of drugs. If you try and drill down in the app or desktop there is no way to contact Amazon.
-
Great app one suggestion
First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device. -
Overall nice interface, but it would be great if the "continue watching" list were in the "My Stuff" section. The Xray feature, where you know scene-by-scene which actors are in it, is awesome. I'm hopeful that in the future there'll be a larger selection of popular choices between movies and series but, for the time being, it's a bit lacking.
-
Winter sonata
Outstanding movie. I have watched at least four times. The actors are superb. The subject or theme is well presented. -
Love Prime Video!!!
Love Prime Video, I stream on here more than anywhere else. Great selection! I also love being able to subscribe to certain channels. -
I have problems
I can’t open the application??? -
Prime has the best
Best of everything it’s my go to! -
Prime Tyme
Superb! -
Quality
Sporadic periods of bad quality and pauses in streaming despite having solid connection to fiber optic WiFi -
Cost
We pay for the service and for showtime and HBO and more and more of the movies and tv shows now have a charge to rent or buy🤔 -
Breathe
Good thriller Interesting to see -
Broadcast to Chromecast
After the last update the icon to broadcast using Chromecast is not visible -
MasterPiece
Variety of shows and movies. Modern and Historical Movies.
-
Limited choices, few to no language options
There are a limited amount of tittles, I thought there would be much more. Considering it is more expensive than Netflix, and many tittles need to be bought. The cost for some movies is reasonable, that is one of the good things. Occasionally a tittle or old movie has an steep price of $20. Tittles are usually only available a few days. I would love for this to be a week at least. There are few language options, I would like to see Spanish available in particular. Again other like Apps are far more extensive in their choices of languages for a slightly lesser price. This app has a higher rating than it deserves for two reasons, one, people are rating shows instead of the app, this should not be allowed. Two, obviously someone payed reviewers, they are very obvious. -
Have had very few problems on app. The same everyone has... occasionally a movie that won't load. I am upset by the constant need to split up into additional "channels" and the ever increasing price for these channels. They do make it relatively easy to drop a station, but you still have to stay with it till end of current month. I would like to have a section that shows what you are watching and one that shows what you have completed. It is able to be done, but not without hoops.
-
Great app one suggestion
First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device. -
LOVE PRIME VIDEO!
Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!! -
After becoming a member, there is access to a load of free movies and stand ups and tv series and game shows from the early days all the way into the new millennium! There is also a load of the same stuff that can be rented or purchased at a reasonable price. The quality is great and is always ready to be watched on a smart tv, computer or even a smart phone!
-
Great app and good movie and series collections. Would be great if we have an option to mark movies as "watched", so that we don't get bothered with the ones we've already seen when we are looking wildly for watching a good movie. Just a suggestion. Also, would be great if we can get some anime series as well in the same! Adding more. Would be nice to have playback speed and increased volume support as well.
-
I have an Amazon Prime account and have added on several additional channels which can all be accessed within the Prime Video app. With my Fire TV, I can watch at home, or, I can use my mobile phone and watch anywhere I go. Pair it with Alexa and Echo and you have an automated, voice-activated video experience. I'm really pleased with my Amazon Prime Account and the amenities it provides. It's really a great value even if you only access the Price Video app.
-
Love it, but could use some improvements!
Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more. -
I love this app
I have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies. -
Great but...
It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool
-
Good, but flawed
I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much! -
It was working till yesterday but today i tried to play a video and it is playing only audio with black screen and subtitles. I had planned to watch the series on Sunday, but it ruined my plans. There was no new update since last 10-15 days so you can't say it happened after last updated. Also i am playing directly on my phone cz i heated it happens with TV users. But i am facing this issue on android phone. I tried to clear data, re login etc etc. But no use.
-
Great no fuss app - straightforward and simple to navigate. The reason that it lost a star is because in the past two months or so, invalid ratings have been showing up in blue letters across the top left corner of the screen - and they're pure nonsense. For instance a film with John Wayne made in 1945 displays words pertaining to an R rating - language, violence, sexuality, nudity and the use of drugs. If you try and drill down in the app or desktop there is no way to contact Amazon.
-
Overall nice interface, but it would be great if the "continue watching" list were in the "My Stuff" section. The Xray feature, where you know scene-by-scene which actors are in it, is awesome. I'm hopeful that in the future there'll be a larger selection of popular choices between movies and series but, for the time being, it's a bit lacking.
-
When the app opens up, a trailer automatically starts playing. Then I get a notice that I'm using cell data to watch a trailer that I didn't call up in the first place. If you weren't playing the trailer against my will, it would not be using mobile data. YOU played the video, not me. YOU pay for the minutes! Most of it is stuff I'm not interested in, anyway. Didn't you build your business by knowing what I like?
-
My favorite streaming service, but for 1 BIG problem
I love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this. -
Pretty good
Prime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic. However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users. -
Great App - Needs Menu Help to be Awesome
Love Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows! The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them. Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear! I have 200 plus purchases and it’s getting harder and harder to find things. Please help. Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase. -
Stream quality not selectable on VIZIO TV
I like having Prime movies and shows, but I have one issue. When I use the Prime app built into my VIZIO E65 TV it does not have an option to select the stream quality level. So when Prime has a UHD movie available my TV automatically goes to the UHD mode and it consumes a lot of data. The app on my iPad and phone has the ability to select Good, Better Best streaming quality which lets me limit the stream to HD if I want. I found that I can cast from my iPad to limit the stream to HD but I may not always actually be aware a show is available in UHD and I end up using lots of data without realizing it. Please add the stream quality selection to the VIZIO version of the app. -
Movies and Episodes can be better!
It’s unfortunate to see a number of the programs have not been renewed for a second or third season; for instance Rebel and In Contempt. Both of these movies had beautifully talented black queens playing major roles. Then we watched Sacrifice with Paula Patton, this movie should’ve had an sequel to it as well. Anyone who watched that movie was highly upset just as me and my daughter were to be left with so many unanswered pieces. There are a number of great movies but the programs that have been cancelled for second or third seasons should be taken off, and replaced with new and improved episodes that actually aren’t cancelled within the first seasons.
-
Its just ok. Too hard to browse. Too cluttered with ads on screen.
Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that. -
good selection but poor app experience
i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying -
Prime Video is for movie lovers, WHY???
First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them. -
The streaming experience is fine, but when I watch something with foreign languages (eg Man in the high castle), I have to use subtitles all the time to get the English of the foreign language because the subtitles aren't properly displaying...? This makes no sense. Also, the menu is awful. I can't easily figure out what is available, or what needs a different subscription.
-
Options & Devices
I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future. -
Was a fan,.. Still am just less now.
Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else. -
Not ready for Primetime
App has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles. While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so. It would great if it did a timer/episode which ever is longer. -
There is a lack of content compared to other streaming platforms. Also, the "resume watching" feature doesn't work properly all the time. Sometimes I watch 25 minutes of a show but when I come back I'm still at the beginning according to the app. Finally, tv shows with multiple seasons cannot be watched in their entirety without subscribing to multiple channels.
-
Less than user-friendly app.
I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard! -
The app had many issues when I started using it, but most of them were eventually fixed. Some shows are missing due to regional availability. The main bug it has recently is that the video buffers almost everytime while seeking (both on TV and phone). On the phone, sometimes the video would be loaded up slightly so that seeking forward and back go smoothly. On the TV it doesn't do that. I have checked my connection with other apps and they work fine. Also please add video resizing options.
Filter Reviews
-
Getting ready to cancel prime as the app on my mobile absolutely will not play videos now. This has been a constant issue for at least two weeks. Any video. Just buffers pauses freezes and refuses to play. The message that pops up sometimes says can't play this video, please try again later. But no matter what I've tried to do to fix it, Nothing has improved. Ruled out any phone issues, or connection issues. Its not on my end. Its your app!
-
My shows glitch out or freeze up every time. The picture will freeze up and you can still here the show playing. It use to work great but now any show I go to or movie I go to, it keeps freezing up or going black. I pay for this so I really wish that it was better quality. At least not glitching out and freaking out all the time. If it's not working soon I'm gonna have to delete it. Which I did delete and reinstalled it hoping it would work but no. It's the same.
-
Too much greed
I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages. -
This app is horrible at keeping track of what i previously watched if it's my second, third, fourth or so on time watching a show, it would take to to a different episode everytime on the office Another major issue that was non existent before and that i faces recently is that the playback of the video the video pauses on a certain frame and the audio keeps going or the screen completely blacks out if you try to download and watch it..... please improve the app everything else is fine...
-
Can’t perform it’s basic functions
Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service. -
Where's my library?!?
I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention. ============================== After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US. Something to think about Amazon's PMs. -
Application was NOT fully tested before fielding
The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM. -
doesn’t work like it’s supposed to
So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top. But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away. The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything. -
Content is good. But Player experience is really bad. Video gets stuck in between while audio continues to play. It is happening even with the downloaded videos. So I don't think the problem is with my internet connection. Player itself seems to not working properly. I even reinstalled the app but no luck. Please get it fixed.
-
There are a lot of improvements they can make. 1. Support of wide/cinematic aspect ratios, there's no option to stretch to screen size. 2. No video quality options available, it gets set automatically as per user network. Let the user decide what quality they want to watch at. 3. UI is too cluttered while watching video, it's a cool concept to show facts about the movie and the cast of characters but no user wants to see it on the content they are watching.
-
$$$
They never give me my money back I never subscribe to them they subscribe me tell me I did it I don’t even use Amazon -
Can you say up-sell?
A textbook example of how to maximize profits from every conceivable angle. If you like having to remain on guard lest you tally up a voluminous tab, this is the app for you! -
Why prime video is the worst app ever !!!!!!!!!!!😡🤮
Yo u guys are trash .you should be ban from making shows and movies on prime video. You should make everything free. prime video is at 5%while Disney+ is at 1,000,000 %. You guys are at 5%so if you want to be at 2,000,000,000% then you should make everything free this is JR.SYCCO 1ZO and ghost girl signing off.FOOlSSSSS!!!!!!🤬 -
Stop being shady....
Stop being shady already! You have a “fee to me” toggle switch on the upper right hand side of your app. Well literally every time I close the app the “free to me” switch ‘magically’ toggles itself off. Leading me to think everything you’re showing me is free. I’m sure that’s an accident lol Fix this please, I can’t just log in and watch what I pay for already you want me to purchase videos on top of subscription? Nah... STOP BEING SO SHADY -
Bad Update
I can no longer access my Amazon App on the Firestick with this app. Is that option discontinued?? -
Getting charged without having prime
I opted out of prime months ago and I still get charged $15 a month and I have no way to get a hold of them because every time I try it won’t let me so does anybody have a number I can call? -
No cast function
There is no cast function for the fire stick. I want to be able to cast prime video to my fire stick just like I cast YouTube, Netflix and Hulu. -
Money taker
It took my money and then didn’t video prime don’t get this app -
Compatibility
Not compatible with ipad2 -
Bad user experience
But it’s Amazon. You should expect that already.
-
My shows glitch out or freeze up every time. The picture will freeze up and you can still here the show playing. It use to work great but now any show I go to or movie I go to, it keeps freezing up or going black. I pay for this so I really wish that it was better quality. At least not glitching out and freaking out all the time. If it's not working soon I'm gonna have to delete it. Which I did delete and reinstalled it hoping it would work but no. It's the same.
-
Too much greed
I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages. -
This app is horrible at keeping track of what i previously watched if it's my second, third, fourth or so on time watching a show, it would take to to a different episode everytime on the office Another major issue that was non existent before and that i faces recently is that the playback of the video the video pauses on a certain frame and the audio keeps going or the screen completely blacks out if you try to download and watch it..... please improve the app everything else is fine...
-
Can’t perform it’s basic functions
Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service. -
Where's my library?!?
I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention. ============================== After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US. Something to think about Amazon's PMs. -
Application was NOT fully tested before fielding
The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM. -
doesn’t work like it’s supposed to
So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top. But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away. The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything. -
Content is good. But Player experience is really bad. Video gets stuck in between while audio continues to play. It is happening even with the downloaded videos. So I don't think the problem is with my internet connection. Player itself seems to not working properly. I even reinstalled the app but no luck. Please get it fixed.
-
Worked great until a week ago then all of a sudden I can't watch anything without it constantly buffering. Tried restarting device like Amazon suggested I even deleted then re-downloaded app same problem persists unfortunately. So doesn't matter how good of content you have available to watch if it doesn't allow you to play it without it stopping literally every 2 seconds
-
Bad Experience
After entering the app I was asked to sign-in. Like many people I have my account passwords saved on my phone for ease of use. But, when using this app the fingerprint scan used to verify my identity didnt even appear on screen! By habit I knew what it wanted me to do. Furthermore, after entering the password the app wouldn’t even accept it. I checked to make sure it was the right one and it was, even after manually entering it it still wouldn't work. After a bunch of failed capchas and other little issues I had with this app it finally let me in after resetting my password. Now I have to update it on all my devices... With that being said, my other experiences with the app have been good. The layout out of the is quite nice and I like it more than other streaming apps. Its straight forward, intuitive and dark tones make for a good color scheme.
-
Getting ready to cancel prime as the app on my mobile absolutely will not play videos now. This has been a constant issue for at least two weeks. Any video. Just buffers pauses freezes and refuses to play. The message that pops up sometimes says can't play this video, please try again later. But no matter what I've tried to do to fix it, Nothing has improved. Ruled out any phone issues, or connection issues. Its not on my end. Its your app!
-
There are a lot of improvements they can make. 1. Support of wide/cinematic aspect ratios, there's no option to stretch to screen size. 2. No video quality options available, it gets set automatically as per user network. Let the user decide what quality they want to watch at. 3. UI is too cluttered while watching video, it's a cool concept to show facts about the movie and the cast of characters but no user wants to see it on the content they are watching.
-
Could you please stop investing on advertisement and work on your application. I have been facing problem since two days . App says could not play video . Option that keeps monitor on zoom in and out is appears even after application is being closed . Please fix that bug. I had to restart my 50k worth device . I HAVE TO UNINSTALL THE APP THAT IS THE ONLY THING YOU HAVE LEFT FOR ME.
-
AppleTV CBS all access commercial break problem
When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Help -
Complicated and doesn’t work
Spent over an hour trying to purchase and watch one episode of a show today. You can’t purchase an episode through the app itself, you have to go to the website (what’s the point?). Then when I get to the website to purchase, says I can’t purchase because my card is outside of the United States (I don’t live outside of the United States). I get in the customer service chat to figure out the problem. Very unhelpful. They say it’s an issue with my internet settings, and to unplug my router. I did, and this opened a whole other can of worms and I am currently without. Internet connection and waiting for my cable company to come fix it tomorrow. Then, the chat drops me, and I can’t get back in touch with the people who I was originally talking to. Terrible, not worth the time or effort. -
Stop forcing me to watch ads
Please remove the ads that are shown at app start, at least to those of us who already have Prime. I’m perfectly aware that Prime video has a lot of original content and I’m perfectly capable of finding it myself and watching previews for the shows that interest me. I absolutely hate ads on app launch (in any app), especially since I have already paid for the service. I think this is an absolutely despicable thing to do to your paying customers. At the very least you should offer a setting to Prime customers to disable the ads. Maybe the ads will help some customers discover content that they wouldn’t have known about otherwise, but for those of us who actively seek out content that we have access to, we don’t need to have it shoved down our throats. -
No CASTING or recently watched section
They care more about their war with Google than they do their own paying customers. I have a Chromecast but can’t cast any Prime videos because they want to force you to give them even more money by buying a Fire Stick. ... Also every time I’m watching something if I exit the app for some reason it’s so hard to find what I last viewed. They don’t have “recently watched” section like Netflix and other streaming services. I had to literally go into the search feature and type in “Iron Man” just to get the movie to come up though I was watching it only moments ago. Trash app from a greedy company that craps on loyal customers at every turn. They know people only buy Prime for shipping so they treat the video section like a “you’re lucky to have it” add on. What creeps. -
Good idea bad app
I have no idea how this has so many positive reviews. There is no way I am the only one continually experiencing issues. If I close the app and reopen it, it freezes and crashes all the time (so I have to completely end the app and then reopen). Even though I keep the closed captioning on, it always stops working. It’s still “on” but there are no captions. Have to end the app completely and then turn them on and off to get them to work. And the captions themselves are garbage, there are so many mistakes it’s unbelievable. It’s been this way for two years so it’s not an issue of updating. Also, when I’m in the downloads section (so the content I’ve paid for and own) I don’t think I should be subject to ads, regardless of if I can close them immediately. -
The App is frustrating
For IPhone 10: Searching 2020 movies that’s “free to me” is nearly impossible. That option isn’t available. Also when browsing, for example “Popular Movies” you begin to swipe to the left while browsing and you click on a possible move to watch and change your mind and click the arrow back.... it goes to the previous screen but from the beginning and you are forced to swipe to the left and hopefully find your spot but not without it refreshing every few movies. This App is not friendly and easy to use. Stop refreshing when I only go to any page for one second!!! Also when I do want to back out of a movie it’s very difficult to find the “sweet spot” on the arrow to make it to the previous page. -
False advertising with downloading
I was super excited when the app came out with the “download” option, which is great to be able to watch movies or shows on planes, etc., except you can’t download any thing you’d actually want to watch. In the screenshots on the app info page in the App Store, it advertises “download moves to watch on the go” and it shows the entire 2nd season of Jack Ryan downloaded, but you can’t actually download Jack Ryan. The fine print states “certain movies and shows are available for download,” except that none of the shows people actually want to watch are available to be downloaded. Why offer the download option if you can only download shows you don’t want to watch? What’s the benefit of limiting this feature?
- Unique X-Ray software displays IMDb trivia while you watch. Create watchlists, get suggestions, watch on the big screen, and resume playback
- Rent or buy the latest movies & episodes from an endless library. Amazon Channels offers over 100 premium channels like STARZ and HBO
- Stream exclusive Amazon series, popular movies & shows, and even Bollywood films. Download content to watch wherever you are
Reviewed by Laura S on December 27, 2017
More by Amazon Mobile LLC
Select an app to compare and find out which fits your needs-
Amazon Kindle
100M+ DownloadsYour library in your pocket. Anytime, anywhere.CostFreeFreeIn-App PurchasesNoNoWhat Users Said2,560 said “free books”2,509 said “useful”2,512 said “easy to use” -
Amazon Shopping - Search, Find, Ship, and Save
100M+ DownloadsBrowse, search & buy millions of products right from your Android device.CostFreeFreeIn-App PurchasesNoNoWhat Users Said3,608 said “easy to use”2,130 said “great deals”1,060 said “best shopping app” -
Amazon Music: Stream and Discover Songs & Podcasts
100M+ DownloadsListen to podcasts, trending playlists, hit music and your favorite songsCostFreeFreeIn-App PurchasesNo$10.99 per itemWhat Users Said17,638 said “easy to use”10,497 said “great selection”6,838 said “best music app” -
Amazon Shopping, UPI, Money Transfer, Bill Payment
100M+ DownloadsShop from over 17 crore products, pay bills, transfer money and book flightsCostFreeFreeIn-App PurchasesNoNoWhat Users Said26,885 said “online shopping”23,884 said “useful”22,350 said “good service” -
Amazon Shopping - Search, Find, Ship, and Save
100M+ DownloadsBrowse, search & buy millions of products right from your Android device.CostFreeFreeIn-App PurchasesNoNoWhat Users Said3,608 said “easy to use”2,130 said “great deals”1,060 said “best shopping app” -
Amazon Alexa
50M+ DownloadsALWAYS READY, CONNECTED, AND FAST. Just ask.CostFreeFreeIn-App PurchasesNoNoWhat Users Said1,858 said “easy to use”1,812 said “helpful”104 said “good experience” -
Amazon for Tablets
50M+ DownloadsBrowse, search & buy millions of products right from your Android device.CostFreeFreeIn-App PurchasesNoNoWhat Users Said331 said “easy to use”216 said “useful”155 said “great deals” -
Amazon Fire TV
10M+ DownloadsSimple navigation, a keyboard, plus voice search for Fire TV.CostFreeFreeIn-App PurchasesNoNoWhat Users Said3,267 said “easy to use”2,169 said “handy”156 said “great remote” -
Souq.com
10M+ DownloadsDownload & get exclusive deals on mobile app.CostFreeFreeIn-App PurchasesNoNoWhat Users Said1,165 said “good service”995 said “useful”629 said “fast delivery” -
+5
Compare All 9 Apps
Amazon KindleAmazon Shopping - Search, Find, Shi...Amazon Music: Stream and Discover S...Amazon Shopping, UPI, Money Transfe...Amazon Shopping - Search, Find, Shi...and 4 more -
Add Your Own App
- DownloadsClick the icon above to search for an app of your choice to compareCostAdd To See CostAdd To See CostIn-App PurchasesAdd to See In-App PurchasesAdd to See In-App PurchasesWhat Users SaidAdd to See What Users Said
Release Notes
Varies with device
Feedback or Complaints? AppGrooves helps you contact the developer directly.
