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Key by Amazon

Key by Amazon

Amazon Mobile LLC

In-Garage, In-Home, In-Car, Gate Delivery; Keyless Home Entry, Access Monitoring

4.8 Ratings 11K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Key Feb 1, 2020

    By amazon dumb question
    I like key and the drivers are quite careful to not leave the door open I have actually met them while delivering and they handed the package to me and then shut the door. I think the delivery is not complete until the door has closed. Very satisfied with the honesty of drivers. They do not enter the garage since I have outlined an area within reach of the door.
  • Jun 2, 2021

    By Google Account
    App is fine but Amazon Cloud service can be unreliable. Incoming stream often freezes at times won't record Amazon delivery. Nest works flawlessly on our network. Only Amazon's service is poor.
  • May 29, 2021

    By Brian St. John
    Great app! I love being able to see & have Amazon deliveries inside my garage. I just wish this was also available with UPS, FedEx, Lowes, Home Depot, Walmart, etc.
  • Jun 2, 2021

    By Sandi Masterson
    Wonderful way to secure your deliveries! The delivery people only have access to the inside of your garage while delivering your packages. No more worries about porch theives! I would love it even more if my UPS and USPS deliveries could use it too!
  • This is THE BEST DELIVERY OPTION EVER!!! Mar 14, 2021

    By JoseTampaPR
    I was having issues with packages belling delivered to the wrong door and this completely solved for that!!! No risk of packages getting lost. These drivers don’t even look inside your garage. They open your door, they take a picture of the package and they DO NOT walk away until your garage door is entirely closed. I wouldn’t want it any other way!
  • May 20, 2021

    By Michael Ontiveros
    Just tried my first Amazon delivery using key and it went perfectly. Packages are safe in the garage and everything was shut securely. Highly recommended.
  • Brilliant! May 11, 2020

    By elev8john
    This app and associated hardware has been a dream to install with the only complaint that not every delivery uses it! I, and my supplier, has proof of delivery complete with video footage. Our home is undergoing renovation and there are many deliveries with often no one in attendance. Now I can see all deliveries being made real time and examine video footage if necessary. Simply brilliant!
  • May 7, 2021

    By Jay Pusey
    Great service if you Amazon and a compatible garage door get this service. Especially if your not gonna be home. Helps keep my package dry and secure.
  • Thanks Feb 6, 2021

    By 12ann89
    We were out for the day and it was very calming to be notified that the delivery was made and secure in our garage. I guess you really do not know the feeling until you are notified and then get home and see that the weather or porch pirates did not have a chance to mess up the day. Great service!
  • May 24, 2021

    By Tina Jarrett
    Loved it. Wish more brands of cameras were able to be used with key.
  • Key Feb 1, 2020

    By amazon dumb question
    I like key and the drivers are quite careful to not leave the door open I have actually met them while delivering and they handed the package to me and then shut the door. I think the delivery is not complete until the door has closed. Very satisfied with the honesty of drivers. They do not enter the garage since I have outlined an area within reach of the door.
  • Jun 2, 2021

    By Google Account
    App is fine but Amazon Cloud service can be unreliable. Incoming stream often freezes at times won't record Amazon delivery. Nest works flawlessly on our network. Only Amazon's service is poor.
  • May 29, 2021

    By Brian St. John
    Great app! I love being able to see & have Amazon deliveries inside my garage. I just wish this was also available with UPS, FedEx, Lowes, Home Depot, Walmart, etc.
  • Jun 2, 2021

    By Sandi Masterson
    Wonderful way to secure your deliveries! The delivery people only have access to the inside of your garage while delivering your packages. No more worries about porch theives! I would love it even more if my UPS and USPS deliveries could use it too!
  • This is THE BEST DELIVERY OPTION EVER!!! Mar 14, 2021

    By JoseTampaPR
    I was having issues with packages belling delivered to the wrong door and this completely solved for that!!! No risk of packages getting lost. These drivers don’t even look inside your garage. They open your door, they take a picture of the package and they DO NOT walk away until your garage door is entirely closed. I wouldn’t want it any other way!
  • May 20, 2021

    By Michael Ontiveros
    Just tried my first Amazon delivery using key and it went perfectly. Packages are safe in the garage and everything was shut securely. Highly recommended.
  • Brilliant! May 11, 2020

    By elev8john
    This app and associated hardware has been a dream to install with the only complaint that not every delivery uses it! I, and my supplier, has proof of delivery complete with video footage. Our home is undergoing renovation and there are many deliveries with often no one in attendance. Now I can see all deliveries being made real time and examine video footage if necessary. Simply brilliant!
  • May 7, 2021

    By Jay Pusey
    Great service if you Amazon and a compatible garage door get this service. Especially if your not gonna be home. Helps keep my package dry and secure.
  • Thanks Feb 6, 2021

    By 12ann89
    We were out for the day and it was very calming to be notified that the delivery was made and secure in our garage. I guess you really do not know the feeling until you are notified and then get home and see that the weather or porch pirates did not have a chance to mess up the day. Great service!
  • May 24, 2021

    By Tina Jarrett
    Loved it. Wish more brands of cameras were able to be used with key.
  • App is only as good as the drivers Mar 6, 2021

    By Willford91
    This is a great concept. But the concept only works if drivers are willing to take an extra 30 seconds to actually use the feature. Out of 10 “Key” deliveries, maybe 1 will actually be delivered via Key. Drivers must view it as a hassle and simply bypass it by marking that they couldn’t use the feature when they don’t even try. Much easier to just run them to the unprotected porch and run back to their van. On top of these issues, the Key support team is useless. They simply apologize and offer no further support or remuneration for your time and expense investing in this tool. Proceed at your own risk.
  • Jun 9, 2021

    By Alex Friedberg
    Doesn't support sharing garage door access. Its unclear whether hitting that big button does anything, if your an authorized user it does nothing. If your the owner it just opens the MyQ app. Definitely needs some work.
  • big security issues Jul 14, 2020

    By spamtastique
    the app seemed promising. although this just happened. an item was delivered into the garage, yet the key app said it was delivered to my doorstep. there were no notifications about my garage door being opened and closed by the driver. this is a huge security issue. i only saw the item inside the garage - and my security camera saw the garage door open and close. these are the only ways i knew someone had been in the garage. i’m extremely unhappy about this. why should the key app tell me all about when we open/close our garage - yet when, more importantly, a delivery person has accessed the garage it tells you NOTHING.
  • Offline Messages May 25, 2019

    By Houston male
    This sounded like a great idea, having been out of town when packages were delivered in the past. Downloaded the app and linked to the MyQ garage easily. Problem started within the first hour with “Your MyQ is offline” messages. We have never had an offline issue and when I checked it was fine. This went on throughout the evening and today. Disabled notifications and eventually just unlinked it. Currently a waste of time
  • May 25, 2021

    By Bashar Masad
    Key delivery is a joke! More than half of the deliveries are late. And the other half they still leave the package on the front door claiming that they had no access to the Garage door.
  • May 18, 2021

    By Rick Jeffs
    Link to Home kit is broken. It won't connect with my schlage lock. Seems completely useless.
  • Beware Apr 13, 2021

    By Flashin slowly
    I had a delivery today that is unrecorded in my order status. It was a dupe delivery. In effect, the driver entered our home with no record of his entry. My security system recorded it. I got no email indicating the delivery had been made. I am trying to turn the key delivery off. They have made it really hard. I have to download this app to do it. I have lost trust. When I communicated all the details to customer service I was told “we will work hard to mitigate these mishaps.”
  • Jun 22, 2021

    By Cho Cheung
    there is no blink camera option... despite blink is owned by amazon company

No reviews available

No reviews available

  • Key Feb 1, 2020

    By amazon dumb question
    I like key and the drivers are quite careful to not leave the door open I have actually met them while delivering and they handed the package to me and then shut the door. I think the delivery is not complete until the door has closed. Very satisfied with the honesty of drivers. They do not enter the garage since I have outlined an area within reach of the door.
  • May 29, 2021

    By Brian St. John
    Great app! I love being able to see & have Amazon deliveries inside my garage. I just wish this was also available with UPS, FedEx, Lowes, Home Depot, Walmart, etc.
  • Jun 2, 2021

    By Sandi Masterson
    Wonderful way to secure your deliveries! The delivery people only have access to the inside of your garage while delivering your packages. No more worries about porch theives! I would love it even more if my UPS and USPS deliveries could use it too!
  • This is THE BEST DELIVERY OPTION EVER!!! Mar 14, 2021

    By JoseTampaPR
    I was having issues with packages belling delivered to the wrong door and this completely solved for that!!! No risk of packages getting lost. These drivers don’t even look inside your garage. They open your door, they take a picture of the package and they DO NOT walk away until your garage door is entirely closed. I wouldn’t want it any other way!
  • May 20, 2021

    By Michael Ontiveros
    Just tried my first Amazon delivery using key and it went perfectly. Packages are safe in the garage and everything was shut securely. Highly recommended.
  • Brilliant! May 11, 2020

    By elev8john
    This app and associated hardware has been a dream to install with the only complaint that not every delivery uses it! I, and my supplier, has proof of delivery complete with video footage. Our home is undergoing renovation and there are many deliveries with often no one in attendance. Now I can see all deliveries being made real time and examine video footage if necessary. Simply brilliant!
  • May 7, 2021

    By Jay Pusey
    Great service if you Amazon and a compatible garage door get this service. Especially if your not gonna be home. Helps keep my package dry and secure.
  • Thanks Feb 6, 2021

    By 12ann89
    We were out for the day and it was very calming to be notified that the delivery was made and secure in our garage. I guess you really do not know the feeling until you are notified and then get home and see that the weather or porch pirates did not have a chance to mess up the day. Great service!
  • Awesome Sep 7, 2020

    By mencia Family
    I never feel that safe without this service! On time, packages safe in my car garage! My ring camera vision works awesome! I just love this bright idea of delivering my items safe in my garage! You will never have a stolen package again ! Lots of thanks!
  • Jun 16, 2021

    By Steve Austin
    Most convenient, worry free device. Never a worry my packages will get wet, or stolen.
  • May 24, 2021

    By Tina Jarrett
    Loved it. Wish more brands of cameras were able to be used with key.
  • Great app but... Dec 29, 2017

    By gnapekc
    It's a great app, easy to use. But I hope they will come with an update that makes the app password protected. Right now you can just open the app and access everything including opening your door, passwords for other guests and the camera.
  • Jun 8, 2021

    By Monte McMichael
    Key is great when driver uses it. Lately only half of delivers are using it.
  • Jun 2, 2021

    By Google Account
    App is fine but Amazon Cloud service can be unreliable. Incoming stream often freezes at times won't record Amazon delivery. Nest works flawlessly on our network. Only Amazon's service is poor.
  • Works great, mostly Sep 7, 2019

    By Brent Cole
    App works great, but consistently hangs when adding it removing guest users. I use this to control the checkin/checkout process on an AirBnb. The app will hang after every function, so you have to close it and reopen it again. Guests access will be added or removed once app is ‘rebooted’. Very annoying process- but all cows are saved and synced despite clunkiness of app.
  • Jun 9, 2021

    By Alex Friedberg
    Doesn't support sharing garage door access. Its unclear whether hitting that big button does anything, if your an authorized user it does nothing. If your the owner it just opens the MyQ app. Definitely needs some work.
  • Offline Messages May 25, 2019

    By Houston male
    This sounded like a great idea, having been out of town when packages were delivered in the past. Downloaded the app and linked to the MyQ garage easily. Problem started within the first hour with “Your MyQ is offline” messages. We have never had an offline issue and when I checked it was fine. This went on throughout the evening and today. Disabled notifications and eventually just unlinked it. Currently a waste of time
  • App is only as good as the drivers Mar 6, 2021

    By Willford91
    This is a great concept. But the concept only works if drivers are willing to take an extra 30 seconds to actually use the feature. Out of 10 “Key” deliveries, maybe 1 will actually be delivered via Key. Drivers must view it as a hassle and simply bypass it by marking that they couldn’t use the feature when they don’t even try. Much easier to just run them to the unprotected porch and run back to their van. On top of these issues, the Key support team is useless. They simply apologize and offer no further support or remuneration for your time and expense investing in this tool. Proceed at your own risk.
  • big security issues Jul 14, 2020

    By spamtastique
    the app seemed promising. although this just happened. an item was delivered into the garage, yet the key app said it was delivered to my doorstep. there were no notifications about my garage door being opened and closed by the driver. this is a huge security issue. i only saw the item inside the garage - and my security camera saw the garage door open and close. these are the only ways i knew someone had been in the garage. i’m extremely unhappy about this. why should the key app tell me all about when we open/close our garage - yet when, more importantly, a delivery person has accessed the garage it tells you NOTHING.
  • May 25, 2021

    By Bashar Masad
    Key delivery is a joke! More than half of the deliveries are late. And the other half they still leave the package on the front door claiming that they had no access to the Garage door.
  • May 18, 2021

    By Rick Jeffs
    Link to Home kit is broken. It won't connect with my schlage lock. Seems completely useless.
  • Beware Apr 13, 2021

    By Flashin slowly
    I had a delivery today that is unrecorded in my order status. It was a dupe delivery. In effect, the driver entered our home with no record of his entry. My security system recorded it. I got no email indicating the delivery had been made. I am trying to turn the key delivery off. They have made it really hard. I have to download this app to do it. I have lost trust. When I communicated all the details to customer service I was told “we will work hard to mitigate these mishaps.”
  • Jun 22, 2021

    By Cho Cheung
    there is no blink camera option... despite blink is owned by amazon company

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