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Amazon Fire TV

Amazon Fire TV

Amazon Mobile LLC

Simple navigation, a keyboard, plus voice search for Fire TV.

4.3 Ratings 583K+ Reviews 10M+ Downloads

Ratings & Reviews

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  • Easy fix Jun 25, 2020

    By Mwangota
    I usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful.
  • Jul 17, 2021

    By Amber Hults
    It works; As long as your concern is changing apps and shows. Volume is not accessible through it, atleast not for me. That's my ONLY complaint. After about 45 minutes I have to close app and restart it, but idc I'm not using it consistently so it only take 3 seconds. I do hate how I can't change my volume. If I could, I'd never get batteries again for my remote, and I'd have it as a back up. Until then, my remote is my main & this is the "backup".
  • It’s very good, but needs improvement Sep 10, 2020

    By KTRuffin
    This app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. (my mom must’ve had the app previously) It took me by surprise of how good it was! I functioned just like my fire stick! (My fire stick was awesome btw ;-;) But there is two things that irritates me. And one of them is when my phone turns off automatically, it would have a little “Reconnecting” thing. This didn’t bug me much, until now. Now, if you leave the app open for a long time, the “Reconnecting” thing will be a bit long. (Not too long, but enough to annoy me) And, there is the last thing I need to complain about lol. If you leave the app for a long time, the thing I just said above is if your fast enough to come back. If you leave it for a long enough time, when you come back to the app, it shows how to connect to your fire stick TV. Now, this happens a lot, and it’s really stupid cause it takes so many taps just to be lucky and actually connect to it. Let me get straight to the point. Sometimes if I try to connect to it, (which means tap on what my TV is called) it doesn’t work. It’s like a frozen screen, but it’s not. And if I hit the wrong thing, which happens often, It would send me to “Add Devices”. Please fix this, it would be better for me.
  • Jul 20, 2021

    By Samantha Archie
    Great when it works... I found this app is really helpful when my firestick remote died on me. Not sure what happened there. This app works very well when it wants to. Sometimes there's connectivity issues that cause it to malfunction and I find myself having to close the app and reopen it to try to get it to work again. (Sometimes I have to repeat this process a few times before it sticks) I guess I'll have to deal with it until I get fix my remote or replace it, if that's possible.
  • This Is Terrible Jul 9, 2020

    By ssamuri
    The main problem for me is the fact that my phone will connect to the tv, ok? Good so far then I go to watch my show and can’t fall asleep... I then go to open the app back up to see that my tv isn’t popping up so I can’t connect to it. Very frustrating BUT THERES MORE! I go to restart the app by swiping up then turning WiFi of and on and reconnecting to WiFi then I go back to the app and it still won’t connect so I hard reset my phone to go back into it then, THEN it’ll keep continuously keep doing this and that’s why I spend hours trying to find my remote rather than using this app. And then I’ll end up watching some sort of like 10 hour documentary that I can’t stop watching because THE PHONE REMOTE DOESNT WORK and the only way I have found to get it to work is deleting it then re downloading it and signing back in and all just for it to happen again and I hope you don’t download this app it’s a waste of time and you should find a different app even in the time it took to write this it still doesn’t work
  • Jul 5, 2021

    By Andy Sacristan
    The batteries ran out on my controller so was forced to try this. I've tried various "TV controllers" in the past and they've been a bit rubbish so wasn't expecting much from this one but i was in the middle of an episode of The Walking Dead so desperate measures were called for. It's brilliant, i may never buy batteries again. Deserves 10 *
  • Very Convenient/Easy to Use Jan 14, 2020

    By RTurner623
    My dogs chewed up our remote, so I found this app to use in the meantime! It is also super easy to figure out as well. The blank touch pad was a little confusing at first, but it’s not difficult to navigate. I do think the app would attract more users if there was some kind of circle dial similar to the Fire TV remote or at least 4 directional arrows so it’s easy to specify direction you are clicking instead of having to tap on the blank center touch pad. There was another remote app that has this, but it wants you to pay to subscribe and does not seem to be as good as this app. The only major downside of this remote app and other remote apps I’ve looked into, is that they don’t seem to have volume control options, so I’m still going to have to buy an actual remote because of this. If it wasn’t for the volume issue, I would be happy just using this app from now on.
  • Remote does to frequently Dec 29, 2018

    By SharikaD
    The app itself gets 4 stars. But the TV/TV Remote definitely a 1 star. App is great to fall back on when tv/tv remote not acting right. Glad we do have an app to assist. Thought the idea of this smart tv Element with Alexa was an good idea, so I bought the tv on clearance pretty much half price. I really realize you get for what you pay for. To keep up with the modernization of what is going on, they just push items out way too fast. Usually I look at reviews before I purchase something but this was on a whim. I feel like I’m changing batteries in this remote once a month, why is the question? I feel like I have an defective tv and remote. I have only had this tv for 4 months within the first month I had to have the remote replaced, so I’m on my second remote. I just give up with this tv
  • Jun 30, 2021

    By j5s9c
    This was great to begin with, even better than the remote control. Sadly it started going wrong after a week. I have two firesticks, at first it gave me the option of both, after a few days it opened the one it felt like. Finally after opening the firestick I wanted, it went to the programme of my choice but then completely froze. Nothing worked so couldn't watch my programme.
  • Jul 25, 2021

    By A R
    It's difficult rating an app like this that has so many various features sort of jammed into one. Firstly, for the people saying they can't change the volume, im assuming that's a limitation on your phone. You're actually changing the volume on the tv, so im guessing it depends whether your phone can do that. Im giving it 5 stars because i have a Recast and it's a pretty good companion to it. Not perfect. You can actually watch OTR video through this app, so it's a lot more than just a remote
  • Easy fix Jun 25, 2020

    By Mwangota
    I usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful.
  • Jul 17, 2021

    By Amber Hults
    It works; As long as your concern is changing apps and shows. Volume is not accessible through it, atleast not for me. That's my ONLY complaint. After about 45 minutes I have to close app and restart it, but idc I'm not using it consistently so it only take 3 seconds. I do hate how I can't change my volume. If I could, I'd never get batteries again for my remote, and I'd have it as a back up. Until then, my remote is my main & this is the "backup".
  • It’s very good, but needs improvement Sep 10, 2020

    By KTRuffin
    This app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. (my mom must’ve had the app previously) It took me by surprise of how good it was! I functioned just like my fire stick! (My fire stick was awesome btw ;-;) But there is two things that irritates me. And one of them is when my phone turns off automatically, it would have a little “Reconnecting” thing. This didn’t bug me much, until now. Now, if you leave the app open for a long time, the “Reconnecting” thing will be a bit long. (Not too long, but enough to annoy me) And, there is the last thing I need to complain about lol. If you leave the app for a long time, the thing I just said above is if your fast enough to come back. If you leave it for a long enough time, when you come back to the app, it shows how to connect to your fire stick TV. Now, this happens a lot, and it’s really stupid cause it takes so many taps just to be lucky and actually connect to it. Let me get straight to the point. Sometimes if I try to connect to it, (which means tap on what my TV is called) it doesn’t work. It’s like a frozen screen, but it’s not. And if I hit the wrong thing, which happens often, It would send me to “Add Devices”. Please fix this, it would be better for me.
  • Jul 20, 2021

    By Samantha Archie
    Great when it works... I found this app is really helpful when my firestick remote died on me. Not sure what happened there. This app works very well when it wants to. Sometimes there's connectivity issues that cause it to malfunction and I find myself having to close the app and reopen it to try to get it to work again. (Sometimes I have to repeat this process a few times before it sticks) I guess I'll have to deal with it until I get fix my remote or replace it, if that's possible.
  • This Is Terrible Jul 9, 2020

    By ssamuri
    The main problem for me is the fact that my phone will connect to the tv, ok? Good so far then I go to watch my show and can’t fall asleep... I then go to open the app back up to see that my tv isn’t popping up so I can’t connect to it. Very frustrating BUT THERES MORE! I go to restart the app by swiping up then turning WiFi of and on and reconnecting to WiFi then I go back to the app and it still won’t connect so I hard reset my phone to go back into it then, THEN it’ll keep continuously keep doing this and that’s why I spend hours trying to find my remote rather than using this app. And then I’ll end up watching some sort of like 10 hour documentary that I can’t stop watching because THE PHONE REMOTE DOESNT WORK and the only way I have found to get it to work is deleting it then re downloading it and signing back in and all just for it to happen again and I hope you don’t download this app it’s a waste of time and you should find a different app even in the time it took to write this it still doesn’t work
  • Jul 5, 2021

    By Andy Sacristan
    The batteries ran out on my controller so was forced to try this. I've tried various "TV controllers" in the past and they've been a bit rubbish so wasn't expecting much from this one but i was in the middle of an episode of The Walking Dead so desperate measures were called for. It's brilliant, i may never buy batteries again. Deserves 10 *
  • Very Convenient/Easy to Use Jan 14, 2020

    By RTurner623
    My dogs chewed up our remote, so I found this app to use in the meantime! It is also super easy to figure out as well. The blank touch pad was a little confusing at first, but it’s not difficult to navigate. I do think the app would attract more users if there was some kind of circle dial similar to the Fire TV remote or at least 4 directional arrows so it’s easy to specify direction you are clicking instead of having to tap on the blank center touch pad. There was another remote app that has this, but it wants you to pay to subscribe and does not seem to be as good as this app. The only major downside of this remote app and other remote apps I’ve looked into, is that they don’t seem to have volume control options, so I’m still going to have to buy an actual remote because of this. If it wasn’t for the volume issue, I would be happy just using this app from now on.
  • Remote does to frequently Dec 29, 2018

    By SharikaD
    The app itself gets 4 stars. But the TV/TV Remote definitely a 1 star. App is great to fall back on when tv/tv remote not acting right. Glad we do have an app to assist. Thought the idea of this smart tv Element with Alexa was an good idea, so I bought the tv on clearance pretty much half price. I really realize you get for what you pay for. To keep up with the modernization of what is going on, they just push items out way too fast. Usually I look at reviews before I purchase something but this was on a whim. I feel like I’m changing batteries in this remote once a month, why is the question? I feel like I have an defective tv and remote. I have only had this tv for 4 months within the first month I had to have the remote replaced, so I’m on my second remote. I just give up with this tv
  • Jun 30, 2021

    By j5s9c
    This was great to begin with, even better than the remote control. Sadly it started going wrong after a week. I have two firesticks, at first it gave me the option of both, after a few days it opened the one it felt like. Finally after opening the firestick I wanted, it went to the programme of my choice but then completely froze. Nothing worked so couldn't watch my programme.
  • Jul 25, 2021

    By A R
    It's difficult rating an app like this that has so many various features sort of jammed into one. Firstly, for the people saying they can't change the volume, im assuming that's a limitation on your phone. You're actually changing the volume on the tv, so im guessing it depends whether your phone can do that. Im giving it 5 stars because i have a Recast and it's a pretty good companion to it. Not perfect. You can actually watch OTR video through this app, so it's a lot more than just a remote
  • Jul 26, 2021

    By mike brooks
    Our remote stopped working so we switched to the app for the remote. Depending on which streaming service you use, the remote stops working and tells you it can't connect. Works fine with Hulu, Youtube, and Netflix, but locks up with Crunchyroll after like 2 min. We tried restarting the stick, reloading the app, resigning in, re everything, and it just wont work.
  • Jul 27, 2021

    By Steve Tait
    The app constantly disconnects from the the firestick to control use. I lost my remote and this seemed like a convenient way to continue my tv experiences but im always findimg myself frustrated because this happens. Even once i finally get a show to start up, i cant rewind, pause, anything! My fault for losing my remote, but this should be an easy, amd convenient second option!
  • Doesn’t connect to firestick. Feb 2, 2019

    By Sissy W
    I’m always getting a “reconnecting” message or “cannot locate firestick” message and the letters “s” and “r” don’t work on the keyboard. My remote that comes with the firestick quit working so I downloaded this app and it doesn’t work!! I’m spending too much time trying to get the remote app to work and if it doesn’t work I can’t use the firestick. I’ve deleted the app and reinstalled but that has not helped. I’m constantly having to unplug my firestick to get the remote app to work. I have problems with the remote app about 6 times a day, every day. I do hope you get this fixed, if not I’m going to have to look into another tv device to purchase because I don’t have satellite or cable. It also may be a good idea to look into the reasons why the remote that comes with the firestick, quits working so soon. I’m very disappointed in the quality of this product. A remote should work longer than 6 months and the remote app should be able to locate the firestick when the firestick is on and playing and the keyboard should allow all letters to be typed in. Thank you for your time. Update:Even with the update and bug fixes it doesn’t work. It won’t connect or it can’t find the device. I’m in the middle of using it and it starts reconnecting then it can’t connect while I’m using it, no stopping just scrolling.
  • It’s not just me! Feb 25, 2020

    By Gloliver7149
    I finally had enough and decided to write a bad review to see if maybe it will get the developers to fix the app, but in reading the very first featured review I saw when I came to the AppStore, it seems you’ve already been told about this problem, and for whatever reason, have yet to fix it. My remote works fine for one button press and that’s it for up to 15-20 minutes. My iPhone app does the exact same thing so if I want to watch a Netflix program, I have literally had to click Netflix with the iPad, then while it’s getting ready to use again I try and type in what I want to watch, then when I’m done with that, I have no choice but to sit and wait 10 minutes for either the iPad or iPhone to work again then repeat the process, till I am finally able to get to a show and push play before it freezes again. Which, being as it’s only job on the world is to change channels and it can’t do that, then you’re quite lucky I gave u two stars instead of one. I gave you two because this used to be a good app. I would like to see it like that again, so maybe pay attention to your 2.8 stars and do something about this.
  • Jul 27, 2021

    By Tesha Tracy
    I can hardly ever get it to connect and it's so frustrating. My husband and I purchased the Toshiba Tv fire addition from Amazon and the remote just goes through so many batteries we have tried resetting it and everything they won't replace it and it's going to cost us an additional $50 to replace the one like we had. Happy to have the app but the stupid thing never connects so I'm pretty mad at the whole situation I used to love Amazon but it's just gotten ridiculous
  • Worked fine Until 2/21 update Feb 22, 2021

    By Mismysis
    Thank lease fix this Fire TV Remote!! This app has always worked just as intended until the update about a week ago. Now, after I’ve had Fire TV on for a bit & it asks if I’m still watching but when I open the app my fire TV (usually only one device, mine) shows up as in the cloud and not on active wi-fi. I close the app out, re-open, select my device and it just shows “connecting” until it finally says “Cannot connect”. I even reset my phone, turn it off/back on, disconnect from wifi/reconnect but I’m unable to get back in my device to “continue watching because it shows in the cloud (not on wifi) while my other device shows on wifi as normal. So, it’s not an internet issue, as one device shows on network & one doesn’t and it’s not a loose Fire TV connection issue as all my fire devices are permanently attached to and behind the TV, on wall mounts without cords accessible or in the way of traffic & zip tied in place. This is an internal remote connectivity issue with the remote & the device. Please fix this as soon as possible.
  • Jul 17, 2021

    By Andrew Nicknair
    this app never stays connected with the fire stick. and when it is connected it just jumps all over the place when you are trying to select your show. very frustrating. almost a wast of time and space on your phone. if they come out with a update and works better I will fix my revew.
  • Jul 15, 2021

    By Billy Strub
    App used to be ok but it's gotten steadily worse over time. Takes forever to connect now and every other time, you can select to connect to one device but then it'll connect to the last device before the app was closed. You'd think with Amazon's rigorous interview process (I've never interviewed, I just know) their engineers could write good performing code, this app does not back that statement... my review has literally gone from 4 stars down to 1. The app sucks now...
  • This app is a NO ... Dec 5, 2018

    By MeKayLOVE
    This app is convenient especially for me because my remote disconnected from my firestick and completely malfunctioned. (Only reason i gave it 2 stars for the convenience) So the app came in handy for me to be able to watch my firestick (for a moment). However it continuously discounts from my television and then won’t reconnect, so then I’m disabled from watching on my firestick again. I’m just glad I have an actual remote being delivered because this app is trash. The accuracy of the touch of buttons and big screen in the middle to portray the up down left right is completely off. I really wouldn’t suggest the use of this app unless you desperately need to, like I had to because of my remote malfunctioning. But I CANT WAIT to get my remote in the mail because I can’t keep trying to reconnect this app to the tv, and the only solution it says is “make sure you’re signed in under the same account as your firestick tv” 🙄 I am but it still won’t reconnect. A waste. I suggest to do some modifications update/upgrade on this application
  • Practically Unusable Jan 15, 2020

    By Elisethebeasf
    In the modern age where everything is a tap or button press away, I never thought I’d be forced to use such a nonsensical, awkward, and simply inoperable tool to flounder my way through an app which I’d previously thought unintuitive enough, but the mobile remote function is about as far from convenient as it gets. Its design is painfully obscure to use, making menu navigation maddeningly impossible. Inexplicably, neither a screen interface appears on your phone nor does a cursor appear on your smart tv. It’s clumsy, offering no reprieve from its terrible mismatched jigsaw puzzle of functions that seem to argue with you as you try them out in vain, systematically destroying your patience and sanity one step at a time. It’s about the only thing advertised as ‘free’ whereupon installing it you realize the steep price was your time and effort, and suddenly looking for the microscopic, equally unlabeled remote lost in the physical world is no longer so Herculean a task. Truly one of the quickest regrets I’ve ever experienced, this app’s utilization, borne from necessity and not desire, will surely cause me to seek therapy.

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No reviews available

  • Easy fix Jun 25, 2020

    By Mwangota
    I usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful.
  • This Is Terrible Jul 9, 2020

    By ssamuri
    The main problem for me is the fact that my phone will connect to the tv, ok? Good so far then I go to watch my show and can’t fall asleep... I then go to open the app back up to see that my tv isn’t popping up so I can’t connect to it. Very frustrating BUT THERES MORE! I go to restart the app by swiping up then turning WiFi of and on and reconnecting to WiFi then I go back to the app and it still won’t connect so I hard reset my phone to go back into it then, THEN it’ll keep continuously keep doing this and that’s why I spend hours trying to find my remote rather than using this app. And then I’ll end up watching some sort of like 10 hour documentary that I can’t stop watching because THE PHONE REMOTE DOESNT WORK and the only way I have found to get it to work is deleting it then re downloading it and signing back in and all just for it to happen again and I hope you don’t download this app it’s a waste of time and you should find a different app even in the time it took to write this it still doesn’t work
  • Jul 5, 2021

    By Andy Sacristan
    The batteries ran out on my controller so was forced to try this. I've tried various "TV controllers" in the past and they've been a bit rubbish so wasn't expecting much from this one but i was in the middle of an episode of The Walking Dead so desperate measures were called for. It's brilliant, i may never buy batteries again. Deserves 10 *
  • Very Convenient/Easy to Use Jan 14, 2020

    By RTurner623
    My dogs chewed up our remote, so I found this app to use in the meantime! It is also super easy to figure out as well. The blank touch pad was a little confusing at first, but it’s not difficult to navigate. I do think the app would attract more users if there was some kind of circle dial similar to the Fire TV remote or at least 4 directional arrows so it’s easy to specify direction you are clicking instead of having to tap on the blank center touch pad. There was another remote app that has this, but it wants you to pay to subscribe and does not seem to be as good as this app. The only major downside of this remote app and other remote apps I’ve looked into, is that they don’t seem to have volume control options, so I’m still going to have to buy an actual remote because of this. If it wasn’t for the volume issue, I would be happy just using this app from now on.
  • Jul 25, 2021

    By A R
    It's difficult rating an app like this that has so many various features sort of jammed into one. Firstly, for the people saying they can't change the volume, im assuming that's a limitation on your phone. You're actually changing the volume on the tv, so im guessing it depends whether your phone can do that. Im giving it 5 stars because i have a Recast and it's a pretty good companion to it. Not perfect. You can actually watch OTR video through this app, so it's a lot more than just a remote
  • Sensitive problem Apr 12, 2021

    By Wesley Brilhante
    I’m trying the app cause my original controller broke and my universal one has problem with the back button but let’s get to the point this app is very good for me but the developers should look into the sensitivity levels of the buttons for example if I have my tv volume at 1 and I hit the + volume on the app just one time the volume of my tv should go up only to 2 but most of the time it keeps going all the way until it’s all the way to the maximum,it happens also with the arrows when I’m trying to switch apps with i hit whatever direction keeps going to that direction indefinitely so for me I’m just using as the home button and the back button the rest i can get around with the universal controller I bought
  • Jul 20, 2021

    By Samantha Archie
    Great when it works... I found this app is really helpful when my firestick remote died on me. Not sure what happened there. This app works very well when it wants to. Sometimes there's connectivity issues that cause it to malfunction and I find myself having to close the app and reopen it to try to get it to work again. (Sometimes I have to repeat this process a few times before it sticks) I guess I'll have to deal with it until I get fix my remote or replace it, if that's possible.
  • Remote does to frequently Dec 29, 2018

    By SharikaD
    The app itself gets 4 stars. But the TV/TV Remote definitely a 1 star. App is great to fall back on when tv/tv remote not acting right. Glad we do have an app to assist. Thought the idea of this smart tv Element with Alexa was an good idea, so I bought the tv on clearance pretty much half price. I really realize you get for what you pay for. To keep up with the modernization of what is going on, they just push items out way too fast. Usually I look at reviews before I purchase something but this was on a whim. I feel like I’m changing batteries in this remote once a month, why is the question? I feel like I have an defective tv and remote. I have only had this tv for 4 months within the first month I had to have the remote replaced, so I’m on my second remote. I just give up with this tv
  • Jul 21, 2021

    By Kathleen Sinclair
    App works perfectly every time without a problem and my app does have volume buttons Not sure why I'm reading those complaints (I am using a Samsung Galaxy S10 for reference). I would like to give five stars but I cannot for the charging $4.99 a month to mirror my phone screen. I've already paid good money for the fire TV, and my monthly Amazon prime account, I shouldn't have to pay to mirror my screen too. If the TV is capable of mirroring, then it's capable of mirroring without compensation.
  • Jul 17, 2021

    By Amber Hults
    It works; As long as your concern is changing apps and shows. Volume is not accessible through it, atleast not for me. That's my ONLY complaint. After about 45 minutes I have to close app and restart it, but idc I'm not using it consistently so it only take 3 seconds. I do hate how I can't change my volume. If I could, I'd never get batteries again for my remote, and I'd have it as a back up. Until then, my remote is my main & this is the "backup".
  • It’s very good, but needs improvement Sep 10, 2020

    By KTRuffin
    This app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. (my mom must’ve had the app previously) It took me by surprise of how good it was! I functioned just like my fire stick! (My fire stick was awesome btw ;-;) But there is two things that irritates me. And one of them is when my phone turns off automatically, it would have a little “Reconnecting” thing. This didn’t bug me much, until now. Now, if you leave the app open for a long time, the “Reconnecting” thing will be a bit long. (Not too long, but enough to annoy me) And, there is the last thing I need to complain about lol. If you leave the app for a long time, the thing I just said above is if your fast enough to come back. If you leave it for a long enough time, when you come back to the app, it shows how to connect to your fire stick TV. Now, this happens a lot, and it’s really stupid cause it takes so many taps just to be lucky and actually connect to it. Let me get straight to the point. Sometimes if I try to connect to it, (which means tap on what my TV is called) it doesn’t work. It’s like a frozen screen, but it’s not. And if I hit the wrong thing, which happens often, It would send me to “Add Devices”. Please fix this, it would be better for me.
  • Jun 30, 2021

    By j5s9c
    This was great to begin with, even better than the remote control. Sadly it started going wrong after a week. I have two firesticks, at first it gave me the option of both, after a few days it opened the one it felt like. Finally after opening the firestick I wanted, it went to the programme of my choice but then completely froze. Nothing worked so couldn't watch my programme.
  • Works great until it doesn’t Dec 24, 2019

    By kukuk4cocopuffs
    I use this app because my plastic remote stopped working all of a sudden. It works fine, and I like that it has a keyboard feature so I can type more quickly than searching out individual letters. However, some of the features of the app remote don’t translate to certain fire stick apps, so it can be difficult to maneuver those apps with the slide screen on the remote app. And the app suddenly stops working with my tv and will not work for a day or two at a time before it magically works again. I will be using it to hit play on one show, and when I try to use the remote app a few minutes later it stops working. It shows that you’ve moved your finger on the selection pad, and it shows that the buttons have been pressed at the right time, but nothing changes on the tv screen itself. It’s quite frustrating when this happens, but when this app is great when it decides to work.
  • Updates seem to be more of a problem Jan 11, 2020

    By Tuleinyana
    Over the years, this app has been less and less effective. As of this version, I constantly have my app opening with the UI, it’s responsive but it does not control any devices. I cannot exit out of the UI to select a fire device. When I close the app and open it again, it quickly shows the devices and opens the UI of the remote again. I also reset a FireTV, 3 or 4 generations ago, and I could not connect, even the plastic remotes had a difficult time. Thankfully one of them worked or I would have had a new paperweight. I bring this up because after the fire tv reset it, when it was turned off and the app was working, my device wasn’t available, after the reset and the device turned on, it showed in the app, couldnt connect to it though. Also could not setup any older type devices. Not sure how this app works but it needs a lot of work
  • iOS 13 update breaks Fire TV Recast setup flow Oct 2, 2019

    By yostrj
    We recently moved to a new home and I needed to setup my Fire TV recast in a new location. I had all sorts of problems connecting from the Fire TV app on my phone (iPhone XS, iOS 13) so I assumed I needed to reset the Fire TV Recast and start from scratch - no big deal (I thought). After trying and failing to connect, then rebooting, reconnecting, etc. the ‘NEXT’ button kept freezing during setup within the iOS 13-compatible Fire TV app during the “connect to the device WiFi” step during setup. I tried and repeated this step for 30+ minutes before giving up. I then tried to set up the Recast using my wife’s phone which was still on iOS 12 (Fire TV app for iOS 12 on iPhone 7+), which worked immediately on the first try. [note: other than Fire TV Recast setup issue on iOS 13, the other features/functions worked after we set up the device from another phone]
  • It’s not just me! Feb 25, 2020

    By Gloliver7149
    I finally had enough and decided to write a bad review to see if maybe it will get the developers to fix the app, but in reading the very first featured review I saw when I came to the AppStore, it seems you’ve already been told about this problem, and for whatever reason, have yet to fix it. My remote works fine for one button press and that’s it for up to 15-20 minutes. My iPhone app does the exact same thing so if I want to watch a Netflix program, I have literally had to click Netflix with the iPad, then while it’s getting ready to use again I try and type in what I want to watch, then when I’m done with that, I have no choice but to sit and wait 10 minutes for either the iPad or iPhone to work again then repeat the process, till I am finally able to get to a show and push play before it freezes again. Which, being as it’s only job on the world is to change channels and it can’t do that, then you’re quite lucky I gave u two stars instead of one. I gave you two because this used to be a good app. I would like to see it like that again, so maybe pay attention to your 2.8 stars and do something about this.
  • Worked fine Until 2/21 update Feb 22, 2021

    By Mismysis
    Thank lease fix this Fire TV Remote!! This app has always worked just as intended until the update about a week ago. Now, after I’ve had Fire TV on for a bit & it asks if I’m still watching but when I open the app my fire TV (usually only one device, mine) shows up as in the cloud and not on active wi-fi. I close the app out, re-open, select my device and it just shows “connecting” until it finally says “Cannot connect”. I even reset my phone, turn it off/back on, disconnect from wifi/reconnect but I’m unable to get back in my device to “continue watching because it shows in the cloud (not on wifi) while my other device shows on wifi as normal. So, it’s not an internet issue, as one device shows on network & one doesn’t and it’s not a loose Fire TV connection issue as all my fire devices are permanently attached to and behind the TV, on wall mounts without cords accessible or in the way of traffic & zip tied in place. This is an internal remote connectivity issue with the remote & the device. Please fix this as soon as possible.
  • This app is a NO ... Dec 5, 2018

    By MeKayLOVE
    This app is convenient especially for me because my remote disconnected from my firestick and completely malfunctioned. (Only reason i gave it 2 stars for the convenience) So the app came in handy for me to be able to watch my firestick (for a moment). However it continuously discounts from my television and then won’t reconnect, so then I’m disabled from watching on my firestick again. I’m just glad I have an actual remote being delivered because this app is trash. The accuracy of the touch of buttons and big screen in the middle to portray the up down left right is completely off. I really wouldn’t suggest the use of this app unless you desperately need to, like I had to because of my remote malfunctioning. But I CANT WAIT to get my remote in the mail because I can’t keep trying to reconnect this app to the tv, and the only solution it says is “make sure you’re signed in under the same account as your firestick tv” 🙄 I am but it still won’t reconnect. A waste. I suggest to do some modifications update/upgrade on this application
  • Not the WORST Apr 10, 2020

    By InstaTom23
    This app is useful when it needs to be. Like if the remote is across the room and I'm on my phone, it's super convenient that I don't need to stand to grab the remote when I have the same capabilities on my phone (so it's perfect for laziness) other than that, the app has connectivity issues. It takes a few tries before I can connect my phone to the firestick. I need to exit out of the app multiple times to reset it and hope it connects. Took me about 6 tries just now? Yesterday it connected instantly on the 1st try. Other days it's all over. Inconsistent. The only complaint I have other than the connectivity (which I can get over) is the fact that you can't control your TV volume. They should have a volume feature built into the app itself to allow manual control of the volume instead of using the TV's volume functionality. I used to use certain players that have volume adjustments built in so I know it's possible. Anyway, not a bad idea just executed poorly.
  • Not a bad app, but not a great one either Jul 13, 2021

    By Enjoy.mya
    To be honest this isn’t a bad app, the idea is great and it is very convenient and f you have lost the physical remote like me. However, the app tweaks a lot. Sometimes I have to leave my phone on the app for a period of time just to continue using the app for my fire stick but even then the app will disconnect from my tv and take a long period of time to reconnect and if I’m lucky it’ll reconnect quickly but on the other hand it’ll continue to connect then tell me it can’t or continue to say reconnecting. It is really frustrating because I can’t stop my show or change to the next, even with my fire stick being on, connected to wifi and currently playing a show the app can’t seem to find my device. I read other comments and reviews like mines just to find out everyone else has the same problem and have been having this issue for quite some time now. I hope in the future this will be fixed because it is rather irritating.
  • Jul 21, 2021

    By Adam Carr
    The fire tv app as a product management tool is fine. But I am really begging to hate the remote control feature. Its handy when you can't find the actual remote, but is too glitchy to be a replacement for the remote. Also they tried to add additional functions to the buttons that are also very glithchy. I'd rather spend a few extra minutes tracking down the real remote than use the fire tv app to control my fire sticks and recast.
  • Bad connection Nov 27, 2017

    By dmartinez811
    I first discovered the app when a girl friend connected it to change what I was playing, I thought this could be handy! A few months after I got my fire stick the remote stopped working, I thought it was strange, changed the batteries but nothing. That’s when I really started using the app. It worked great at first but as days went on it would take a long time to find and connect to the fire stick. I tried my controller again which magically worked again. About a year later my dog chewed the controller so only the up and left button worked as well as the other so I couldn’t use it on the home screen since the down and right button didn’t work. Again same problem with the app, it can connect right away at times. Sometimes I have to try and connect 3-5 times meaning closing and opening the app. Other than getting connected the app works great! I like the keyboard feature which didn’t work for my iPhone 6s until the 11 generation update.
  • Jul 10, 2021

    By Eudora April
    Update: Connectivity is better. But it used to power the TV on even in sleep mode and it doesn't anymore, fix that please! One minute it's connected and I'm able to browse my tv and the next I'm constantly uninstalling and reinstalling the app or connecting and disconnecting my phone from the wi-fi. Most thess things dont even fix the problem. The app is so finicky.
  • Jul 14, 2021

    By casi casarez
    My granddaughter lost the original remote to the Firestick.....so glad I was able to use the app. No more lost remote. And now been using this app for a few months and it doesn't want to stay connected....now July 2021 using this app is almost impossible to use. It will never connect, and when it does, it works for like a second.
  • An option for desperate times Dec 2, 2019

    By NateBlairFilm
    Our dog chewed up our fire stick remote twice now... both times, we were grateful we live in an age where we can control our TV via our phones. However, for some reason on my phone (iPhone 8, iOS 13), once the phone screen locks (like if it goes idle while we watch a show) it disconnects from the TV and the app seems to freeze or become unresponsive. I’ve tried closing the app completely and restarting it, but it doesn’t connect again until I download the app from the App Store and pair it with the TV again. Meanwhile, our firestick plays continuously with no way of stopping it while we try to get the app to work! It’s too bad this isn’t just a little better at maintaining its connection, otherwise it seems like a great option for controlling our TV, but at this point in time I would definitely only recommend this for desperate times since it is not at all reliable.
  • Jul 26, 2021

    By mike brooks
    Our remote stopped working so we switched to the app for the remote. Depending on which streaming service you use, the remote stops working and tells you it can't connect. Works fine with Hulu, Youtube, and Netflix, but locks up with Crunchyroll after like 2 min. We tried restarting the stick, reloading the app, resigning in, re everything, and it just wont work.
  • Jul 27, 2021

    By Steve Tait
    The app constantly disconnects from the the firestick to control use. I lost my remote and this seemed like a convenient way to continue my tv experiences but im always findimg myself frustrated because this happens. Even once i finally get a show to start up, i cant rewind, pause, anything! My fault for losing my remote, but this should be an easy, amd convenient second option!
  • Doesn’t connect to firestick. Feb 2, 2019

    By Sissy W
    I’m always getting a “reconnecting” message or “cannot locate firestick” message and the letters “s” and “r” don’t work on the keyboard. My remote that comes with the firestick quit working so I downloaded this app and it doesn’t work!! I’m spending too much time trying to get the remote app to work and if it doesn’t work I can’t use the firestick. I’ve deleted the app and reinstalled but that has not helped. I’m constantly having to unplug my firestick to get the remote app to work. I have problems with the remote app about 6 times a day, every day. I do hope you get this fixed, if not I’m going to have to look into another tv device to purchase because I don’t have satellite or cable. It also may be a good idea to look into the reasons why the remote that comes with the firestick, quits working so soon. I’m very disappointed in the quality of this product. A remote should work longer than 6 months and the remote app should be able to locate the firestick when the firestick is on and playing and the keyboard should allow all letters to be typed in. Thank you for your time. Update:Even with the update and bug fixes it doesn’t work. It won’t connect or it can’t find the device. I’m in the middle of using it and it starts reconnecting then it can’t connect while I’m using it, no stopping just scrolling.
  • Jul 27, 2021

    By Tesha Tracy
    I can hardly ever get it to connect and it's so frustrating. My husband and I purchased the Toshiba Tv fire addition from Amazon and the remote just goes through so many batteries we have tried resetting it and everything they won't replace it and it's going to cost us an additional $50 to replace the one like we had. Happy to have the app but the stupid thing never connects so I'm pretty mad at the whole situation I used to love Amazon but it's just gotten ridiculous
  • Jul 17, 2021

    By Andrew Nicknair
    this app never stays connected with the fire stick. and when it is connected it just jumps all over the place when you are trying to select your show. very frustrating. almost a wast of time and space on your phone. if they come out with a update and works better I will fix my revew.
  • Jul 15, 2021

    By Billy Strub
    App used to be ok but it's gotten steadily worse over time. Takes forever to connect now and every other time, you can select to connect to one device but then it'll connect to the last device before the app was closed. You'd think with Amazon's rigorous interview process (I've never interviewed, I just know) their engineers could write good performing code, this app does not back that statement... my review has literally gone from 4 stars down to 1. The app sucks now...
  • Practically Unusable Jan 15, 2020

    By Elisethebeasf
    In the modern age where everything is a tap or button press away, I never thought I’d be forced to use such a nonsensical, awkward, and simply inoperable tool to flounder my way through an app which I’d previously thought unintuitive enough, but the mobile remote function is about as far from convenient as it gets. Its design is painfully obscure to use, making menu navigation maddeningly impossible. Inexplicably, neither a screen interface appears on your phone nor does a cursor appear on your smart tv. It’s clumsy, offering no reprieve from its terrible mismatched jigsaw puzzle of functions that seem to argue with you as you try them out in vain, systematically destroying your patience and sanity one step at a time. It’s about the only thing advertised as ‘free’ whereupon installing it you realize the steep price was your time and effort, and suddenly looking for the microscopic, equally unlabeled remote lost in the physical world is no longer so Herculean a task. Truly one of the quickest regrets I’ve ever experienced, this app’s utilization, borne from necessity and not desire, will surely cause me to seek therapy.
  • Jul 24, 2021

    By David McNitt
    Used to work pretty well until this last update, now the remote constantly goes on the fritz. Responds to single button presses as of I'm holding down and then disconnects. If I can get it to work long enough to select something without having to reconnect several times I consider it lucky. Do better.
  • Jul 24, 2021

    By Flake Atkins
    This app sucks. Works fine at minimal, but I spend more time closing app and opening to find my device. It keeps saying "make sure paired device is signed into the same account..." (or something to that affect) when I only have one account. It unpairs my device like every 5 mins and then I go through this annoying cycle every time I want to use the remote. I'd do better to just throw the fire stick away and delete this app off my phone.
  • Jul 1, 2021

    By Underground Coupons
    Connection drops after every push of a button. On the home menu, pushing one button will automatically go down through everything available then I have to scroll back up S-L-O-W-L-Y & retry again over & over & over. The time it takes to actually get to destination is incredibly annoying & I just about give up before it starts to work. Bad, bad app. Use if you're desperate but you're better off just buying a replacement remote.

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