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Amazon Fire TV

Amazon Fire TV

Amazon Mobile LLC

Simple navigation, a keyboard, plus voice search for Fire TV.

4.0 Ratings 242K+ Reviews 10M+ Downloads
Simple navigation, a keyboard, plus voice search for Fire TV.
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Ratings & Reviews

4.0
242.0K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Easy fix Jun 25, 2020

    By Mwangota
    I usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful.
    more
  • Jul 7, 2020

    By Keo Himori
    I have come back to edit my initial review of this app. I have once again lost the remote to my TV and begrudgingly downloaded this app with the frustrations still on my mind from last time I used it. Well, I was pleasantly surprised to find it was updated! The connection issues I used to have are (almost) gone! A complete turnaround. It take a couple of seconds to connect and I no longer have to refresh a million times! The UI is easier to use as well. Nice works guys! I appreciate the update.
    more
  • Very Convenient/Easy to Use Jan 14, 2020

    By RTurner623
    My dogs chewed up our remote, so I found this app to use in the meantime! It is also super easy to figure out as well. The blank touch pad was a little confusing at first, but it’s not difficult to navigate. I do think the app would attract more users if there was some kind of circle dial similar to the Fire TV remote or at least 4 directional arrows so it’s easy to specify direction you are clicking instead of having to tap on the blank center touch pad. There was another remote app that has this, but it wants you to pay to subscribe and does not seem to be as good as this app. The only major downside of this remote app and other remote apps I’ve looked into, is that they don’t seem to have volume control options, so I’m still going to have to buy an actual remote because of this. If it wasn’t for the volume issue, I would be happy just using this app from now on.
    more
  • Remote does to frequently Dec 29, 2018

    By SharikaD
    The app itself gets 4 stars. But the TV/TV Remote definitely a 1 star. App is great to fall back on when tv/tv remote not acting right. Glad we do have an app to assist. Thought the idea of this smart tv Element with Alexa was an good idea, so I bought the tv on clearance pretty much half price. I really realize you get for what you pay for. To keep up with the modernization of what is going on, they just push items out way too fast. Usually I look at reviews before I purchase something but this was on a whim. I feel like I’m changing batteries in this remote once a month, why is the question? I feel like I have an defective tv and remote. I have only had this tv for 4 months within the first month I had to have the remote replaced, so I’m on my second remote. I just give up with this tv
    more
  • Jul 31, 2020

    By Steve Hainsworth
    New to this app so time will tell if it's good or bad. Two initial pro's and con's that stand out, having the keyboard is a massive pro, but the thing it's missing is the volume control. Although volume control is possible via voice control, it is quirky. Give me a volume control it gets another star.
    more
  • Jul 27, 2020

    By Terry Seaney
    App crashes constantly when trying to view my recast remotely. This is in addition to the missing functionality such as setting remote recordings and viewing remote content on a Fire tv in a different location. Needs work. Update: App is completely useless. Constant errors of different types. In two months I have not been able to watch a single recorded show. Don't waste your time and money. Should not be allowed to advertise remote viewing. It doesn't work.
    more
  • Doesn’t connect to firestick. Feb 2, 2019

    By Sissy W
    I’m always getting a “reconnecting” message or “cannot locate firestick” message and the letters “s” and “r” don’t work on the keyboard. My remote that comes with the firestick quit working so I downloaded this app and it doesn’t work!! I’m spending too much time trying to get the remote app to work and if it doesn’t work I can’t use the firestick. I’ve deleted the app and reinstalled but that has not helped. I’m constantly having to unplug my firestick to get the remote app to work. I have problems with the remote app about 6 times a day, every day. I do hope you get this fixed, if not I’m going to have to look into another tv device to purchase because I don’t have satellite or cable. It also may be a good idea to look into the reasons why the remote that comes with the firestick, quits working so soon. I’m very disappointed in the quality of this product. A remote should work longer than 6 months and the remote app should be able to locate the firestick when the firestick is on and playing and the keyboard should allow all letters to be typed in. Thank you for your time. Update:Even with the update and bug fixes it doesn’t work. It won’t connect or it can’t find the device. I’m in the middle of using it and it starts reconnecting then it can’t connect while I’m using it, no stopping just scrolling.
    more
  • Jul 7, 2020

    By Kelly Jackson
    Edit: got the update and it worked perfectly.... until today. Same bs, different version. Had to completely delete and start over. Again. God I wish I could find my remote. Sometimes this app is fantastic, but about a third of the time it won't connect no matter how strong my wifi connection is. At least once a month it gets so wonky that I have to delete it and reinstall. I've had to do that twice in the last 3 days.
    more
  • It’s not just me! Feb 25, 2020

    By Gloliver7149
    I finally had enough and decided to write a bad review to see if maybe it will get the developers to fix the app, but in reading the very first featured review I saw when I came to the AppStore, it seems you’ve already been told about this problem, and for whatever reason, have yet to fix it. My remote works fine for one button press and that’s it for up to 15-20 minutes. My iPhone app does the exact same thing so if I want to watch a Netflix program, I have literally had to click Netflix with the iPad, then while it’s getting ready to use again I try and type in what I want to watch, then when I’m done with that, I have no choice but to sit and wait 10 minutes for either the iPad or iPhone to work again then repeat the process, till I am finally able to get to a show and push play before it freezes again. Which, being as it’s only job on the world is to change channels and it can’t do that, then you’re quite lucky I gave u two stars instead of one. I gave you two because this used to be a good app. I would like to see it like that again, so maybe pay attention to your 2.8 stars and do something about this.
    more
  • Jul 27, 2020

    By Jenny Nguyen
    I've had this app for 2 years since getting my fire stick. It consistently has trouble connecting to my fire TV stick on three different devices I try it on. The buttons can be unresponsive or just very delayed. The new layout is bad and the old layout is worse. P.s. it takes forever to reconnect when I get back in the app. I wish I could find my remote
    more

No reviews available

  • Easy fix Jun 25, 2020

    By Mwangota
    I usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful.
    more
  • Very Convenient/Easy to Use Jan 14, 2020

    By RTurner623
    My dogs chewed up our remote, so I found this app to use in the meantime! It is also super easy to figure out as well. The blank touch pad was a little confusing at first, but it’s not difficult to navigate. I do think the app would attract more users if there was some kind of circle dial similar to the Fire TV remote or at least 4 directional arrows so it’s easy to specify direction you are clicking instead of having to tap on the blank center touch pad. There was another remote app that has this, but it wants you to pay to subscribe and does not seem to be as good as this app. The only major downside of this remote app and other remote apps I’ve looked into, is that they don’t seem to have volume control options, so I’m still going to have to buy an actual remote because of this. If it wasn’t for the volume issue, I would be happy just using this app from now on.
    more
  • Jul 10, 2020

    By SachinP
    Its a great utility app. I was really annoyed by the actual Fire TV remote as the batteries were discharging very quickly. I was replacing it within a month of late. But then I switched to the Remote app - and problem sorted. Great benefit of using this app over physical remote is ability to type in the search menu using the keyboard on phone. Its a pain to type using is the physical remote. But, only issue here is - you can't delete anything typed on, for that you nees to go to the TV screen!
    more
  • Jul 30, 2020

    By Nainesh Mehta
    This is so good... My remote stopped working and while surfing Google to check various option, I just came across this option. It's just wow! Much more user friendly than remote. It simply eliminates the requirement of having a remote. In fact, I prefer the app over remote.
    more
  • Jul 7, 2020

    By Keo Himori
    I have come back to edit my initial review of this app. I have once again lost the remote to my TV and begrudgingly downloaded this app with the frustrations still on my mind from last time I used it. Well, I was pleasantly surprised to find it was updated! The connection issues I used to have are (almost) gone! A complete turnaround. It take a couple of seconds to connect and I no longer have to refresh a million times! The UI is easier to use as well. Nice works guys! I appreciate the update.
    more
  • Remote does to frequently Dec 29, 2018

    By SharikaD
    The app itself gets 4 stars. But the TV/TV Remote definitely a 1 star. App is great to fall back on when tv/tv remote not acting right. Glad we do have an app to assist. Thought the idea of this smart tv Element with Alexa was an good idea, so I bought the tv on clearance pretty much half price. I really realize you get for what you pay for. To keep up with the modernization of what is going on, they just push items out way too fast. Usually I look at reviews before I purchase something but this was on a whim. I feel like I’m changing batteries in this remote once a month, why is the question? I feel like I have an defective tv and remote. I have only had this tv for 4 months within the first month I had to have the remote replaced, so I’m on my second remote. I just give up with this tv
    more
  • Jul 31, 2020

    By Steve Hainsworth
    New to this app so time will tell if it's good or bad. Two initial pro's and con's that stand out, having the keyboard is a massive pro, but the thing it's missing is the volume control. Although volume control is possible via voice control, it is quirky. Give me a volume control it gets another star.
    more
  • hey other people, wassup? Jul 13, 2020

    By bobbywilliams123
    I don’t really know why my little fire stick remote broke but it did. I did not mishandle it. I keep it full of fresh batteries and still it doesn’t not want to do anything. This app works pretty good, I wish I could say that this is a sign that we are living in good times, but of course, you know, we are not. But if your little remote breaks you should download this and you will be just fine. Please if this same fate befalls you do not bemoan all the injustices that went into reducing the quality of your television viewing experience. Sitting down and looking at a screen for many hours as a main source of entertainment is already a pathetic joke.
    more
  • Jul 6, 2020

    By Adamari Esparza
    It works, but it is not the best or as expected. Every time you turn your phone off or exit the app it has to reconnect and it fails to connect alot. When it does connect it takes very long. When using the control it can be laggy, so basically it works but you have to constantly keep reconnecting sometimes even without leaving the app. I would like an update that automatically connects right away and I would be happier.
    more
  • Works great until it doesn’t Dec 24, 2019

    By kukuk4cocopuffs
    I use this app because my plastic remote stopped working all of a sudden. It works fine, and I like that it has a keyboard feature so I can type more quickly than searching out individual letters. However, some of the features of the app remote don’t translate to certain fire stick apps, so it can be difficult to maneuver those apps with the slide screen on the remote app. And the app suddenly stops working with my tv and will not work for a day or two at a time before it magically works again. I will be using it to hit play on one show, and when I try to use the remote app a few minutes later it stops working. It shows that you’ve moved your finger on the selection pad, and it shows that the buttons have been pressed at the right time, but nothing changes on the tv screen itself. It’s quite frustrating when this happens, but when this app is great when it decides to work.
    more
  • Updates seem to be more of a problem Jan 11, 2020

    By Tuleinyana
    Over the years, this app has been less and less effective. As of this version, I constantly have my app opening with the UI, it’s responsive but it does not control any devices. I cannot exit out of the UI to select a fire device. When I close the app and open it again, it quickly shows the devices and opens the UI of the remote again. I also reset a FireTV, 3 or 4 generations ago, and I could not connect, even the plastic remotes had a difficult time. Thankfully one of them worked or I would have had a new paperweight. I bring this up because after the fire tv reset it, when it was turned off and the app was working, my device wasn’t available, after the reset and the device turned on, it showed in the app, couldnt connect to it though. Also could not setup any older type devices. Not sure how this app works but it needs a lot of work
    more
  • iOS 13 update breaks Fire TV Recast setup flow Oct 2, 2019

    By yostrj
    We recently moved to a new home and I needed to setup my Fire TV recast in a new location. I had all sorts of problems connecting from the Fire TV app on my phone (iPhone XS, iOS 13) so I assumed I needed to reset the Fire TV Recast and start from scratch - no big deal (I thought). After trying and failing to connect, then rebooting, reconnecting, etc. the ‘NEXT’ button kept freezing during setup within the iOS 13-compatible Fire TV app during the “connect to the device WiFi” step during setup. I tried and repeated this step for 30+ minutes before giving up. I then tried to set up the Recast using my wife’s phone which was still on iOS 12 (Fire TV app for iOS 12 on iPhone 7+), which worked immediately on the first try. [note: other than Fire TV Recast setup issue on iOS 13, the other features/functions worked after we set up the device from another phone]
    more
  • Jul 22, 2020

    By Chaela Johnson
    This app drives me insane! I can only connect to my firestick about 50% of the time! I have gone days without be able to use my fire stick because the app simply won't connect. I've tried uninstalling and installing the app again, restarting my phone, and restarting my fire stick and nothing seems to work. It's insanely frustrating. When the app does decide to connect I have no problems but that's happening less and less. I don't know what else to do.
    more
  • Jul 7, 2020

    By Kelly Jackson
    Edit: got the update and it worked perfectly.... until today. Same bs, different version. Had to completely delete and start over. Again. God I wish I could find my remote. Sometimes this app is fantastic, but about a third of the time it won't connect no matter how strong my wifi connection is. At least once a month it gets so wonky that I have to delete it and reinstall. I've had to do that twice in the last 3 days.
    more
  • It’s not just me! Feb 25, 2020

    By Gloliver7149
    I finally had enough and decided to write a bad review to see if maybe it will get the developers to fix the app, but in reading the very first featured review I saw when I came to the AppStore, it seems you’ve already been told about this problem, and for whatever reason, have yet to fix it. My remote works fine for one button press and that’s it for up to 15-20 minutes. My iPhone app does the exact same thing so if I want to watch a Netflix program, I have literally had to click Netflix with the iPad, then while it’s getting ready to use again I try and type in what I want to watch, then when I’m done with that, I have no choice but to sit and wait 10 minutes for either the iPad or iPhone to work again then repeat the process, till I am finally able to get to a show and push play before it freezes again. Which, being as it’s only job on the world is to change channels and it can’t do that, then you’re quite lucky I gave u two stars instead of one. I gave you two because this used to be a good app. I would like to see it like that again, so maybe pay attention to your 2.8 stars and do something about this.
    more
  • Jul 27, 2020

    By Jenny Nguyen
    I've had this app for 2 years since getting my fire stick. It consistently has trouble connecting to my fire TV stick on three different devices I try it on. The buttons can be unresponsive or just very delayed. The new layout is bad and the old layout is worse. P.s. it takes forever to reconnect when I get back in the app. I wish I could find my remote
    more
  • Jul 15, 2020

    By j c
    This app is truly terrible. Granted, WHEN it works it's great, serves it's purpose as a remote for my old Fire Stick and the haptic feedback is nice. The problem is, it doesn't work 60% of the time and won't connect, it's very frustrating. Better than nothing and I'm keeping it until my remote comes but it is not a full replacement for a real remote due to the fact that it rarely works.
    more
  • This app is a NO ... Dec 5, 2018

    By MeKayLOVE
    This app is convenient especially for me because my remote disconnected from my firestick and completely malfunctioned. (Only reason i gave it 2 stars for the convenience) So the app came in handy for me to be able to watch my firestick (for a moment). However it continuously discounts from my television and then won’t reconnect, so then I’m disabled from watching on my firestick again. I’m just glad I have an actual remote being delivered because this app is trash. The accuracy of the touch of buttons and big screen in the middle to portray the up down left right is completely off. I really wouldn’t suggest the use of this app unless you desperately need to, like I had to because of my remote malfunctioning. But I CANT WAIT to get my remote in the mail because I can’t keep trying to reconnect this app to the tv, and the only solution it says is “make sure you’re signed in under the same account as your firestick tv” 🙄 I am but it still won’t reconnect. A waste. I suggest to do some modifications update/upgrade on this application
    more
  • Jul 27, 2020

    By Terry Seaney
    App crashes constantly when trying to view my recast remotely. This is in addition to the missing functionality such as setting remote recordings and viewing remote content on a Fire tv in a different location. Needs work. Update: App is completely useless. Constant errors of different types. In two months I have not been able to watch a single recorded show. Don't waste your time and money. Should not be allowed to advertise remote viewing. It doesn't work.
    more
  • Doesn’t connect to firestick. Feb 2, 2019

    By Sissy W
    I’m always getting a “reconnecting” message or “cannot locate firestick” message and the letters “s” and “r” don’t work on the keyboard. My remote that comes with the firestick quit working so I downloaded this app and it doesn’t work!! I’m spending too much time trying to get the remote app to work and if it doesn’t work I can’t use the firestick. I’ve deleted the app and reinstalled but that has not helped. I’m constantly having to unplug my firestick to get the remote app to work. I have problems with the remote app about 6 times a day, every day. I do hope you get this fixed, if not I’m going to have to look into another tv device to purchase because I don’t have satellite or cable. It also may be a good idea to look into the reasons why the remote that comes with the firestick, quits working so soon. I’m very disappointed in the quality of this product. A remote should work longer than 6 months and the remote app should be able to locate the firestick when the firestick is on and playing and the keyboard should allow all letters to be typed in. Thank you for your time. Update:Even with the update and bug fixes it doesn’t work. It won’t connect or it can’t find the device. I’m in the middle of using it and it starts reconnecting then it can’t connect while I’m using it, no stopping just scrolling.
    more
  • Jul 5, 2020

    By Kee M
    I've contacted support twice already and the only solution was, "Try uninstalling and reinstalling the app", which I've done more than a few times already. My remote died forever after 3 weeks of having it, "Yes, I changed the batteries, tried to reset it, etc." It still doesn't work. The app is a great idea but, it makes me reconnect every few minutes. I also end up having to unplug and restart the fire stick every time I use it in order for it to connect. I'd rather have another remote please!
    more
  • Practically Unusable Jan 15, 2020

    By Elisethebeasf
    In the modern age where everything is a tap or button press away, I never thought I’d be forced to use such a nonsensical, awkward, and simply inoperable tool to flounder my way through an app which I’d previously thought unintuitive enough, but the mobile remote function is about as far from convenient as it gets. Its design is painfully obscure to use, making menu navigation maddeningly impossible. Inexplicably, neither a screen interface appears on your phone nor does a cursor appear on your smart tv. It’s clumsy, offering no reprieve from its terrible mismatched jigsaw puzzle of functions that seem to argue with you as you try them out in vain, systematically destroying your patience and sanity one step at a time. It’s about the only thing advertised as ‘free’ whereupon installing it you realize the steep price was your time and effort, and suddenly looking for the microscopic, equally unlabeled remote lost in the physical world is no longer so Herculean a task. Truly one of the quickest regrets I’ve ever experienced, this app’s utilization, borne from necessity and not desire, will surely cause me to seek therapy.
    more
  • Jul 7, 2020

    By Kirsten Shaw
    Brilliant when it works and it always used to work until a couple of months ago, but now more often than not it won't connect or constantly disconnects and then won't let you reconnect again. You find yourself rushing to choose something to watch before it becomes unresponsive. Uninstalling and reinstalling does nothing to help. Such a shame as it used to be a great little app.
    more

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