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Amazon Drive

Amazon Drive

Amazon Mobile LLC

Amazon Drive is your place for everything digital.

4.2 Ratings 29K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • img Expert
    1. Your one-stop storage for all kinds of media: photos, videos, music files, PDFs, Word documents and more
    2. Cross-device sync lets you upload your content to Amazon Drive from any computer or device and then access it anywhere
    3. Share files as links and/or attachments through email or text message with family and friends

    Reviewed by Kaylin on October 15, 2018

  • Good app Aug 17, 2020

    By krixolaf57
    I like the annual price and the app syncs across my devices so I can get my files from them as needed... that’s my pros I’m still not satisfied with the way that the photos grab everything that I have scanned or saved on the drive because I have some stuff that I wanna protect for obviously the privacy and security of my personal data... but the storage of photos are unlimited for now and that’s a definite plus, however it’s a negative thing if I wanna share my photos with others... overall it’s a great app for me!
  • Jul 6, 2021

    By Susi Su
    I had started having trouble with one of my hard drives and needed somewhere "cloudy" to back up my stuff. Having been a keen amateur photographer since 2007ish, I've around 30k images, many of them over 10mb each. This app enables you to make an exact copy of your hard drive. Very, very good.... and it's free for Prime members. Even better.
  • Affordable storage solution with room for even more improvements Dec 30, 2019

    By Dhibbar2
    Overall this has turned out to be an affordable solution with all the basic features needed to store photos, documents (if you pay for more gigs), and other media. The app is fairly intuitive and easy to use, but does still have a ways to go. I have noticed that on the newer iPhones, the app will crash when trying to move files around in the mobile app. Ive found that doing any type of organization in the system like renaming folders/files, moving things around quickly, etc is not really worth it on mobile or tablet. The system is easy to use but not very efficient when doing those functions. Heic is supported within the drive; however, they are not viewable on phone which is a pretty big downfall for anyone using newer iPhones. Overall very happy with the system but hoping for more powerful functionality in the near future.
  • Needs improvement Jul 31, 2020

    By xSeeJaneFlossx
    Years of photos and videos from a few years ago were all put into the trash somehow, but all the folders that contained them remained. It appeared all my files were there because the folders were all there, but they were empty. Luckily I was able to retrieve them before they were permanently deleted. Also, multiple files of the same item will get uploaded sometimes. Why does it allow this? At times there could be five of everything I uploaded. Why would I need multiples of the exact same file? Those uploads should be stopped and the user is asked if we want to continue to upload duplicate files. It’s difficult to look at your files because it’s so slow to open and load. So you end up uploading duplicates just to make sure that you get everything saved.
  • Jul 24, 2021

    By deb patterson
    Love it I wish Google would stop messing with Amazon! And is there anyway to stop getting duplicate pictures? I'd like this to be for saved medical articals, documents ect+ I have Amazon photos! Sadly I just deleted something & almost another& I see it says it will be deleted from drive & photos! You guys need to seperate the apps! We dont need duplicates!
  • Great app Sep 13, 2018

    By Tetris money maker
    If you lose you phone your pictures are still there. Just sign in. Easy to upload your photos and videos. We have it linked to our fire stick so before it sleeps it shows our photos on the TV. Quick tip, while it doing this you can press left and right on the fire stick remote to look at all of them. As we ad more to that file they automatically load to the fire stick and show those also. Really cool.
  • Aug 13, 2021

    By Zarahi Nunez
    If I'm moving files around and I have a duplicate, the app tells me there is an error instead of telling me it's a duplicate file. No options given for what to do with the duplicates (e.g. merge, keep them both, rename them, etc.)
  • Quality of Life Changes Jul 20, 2018

    By Travisty79
    I really like this app. It's easy to use and quickly displays previews of my files and pictures. There are a few quality of life improvements that would be awesome. The one I would really love to see is tye ability to better sort files. Maybe a file type sort field? My storage is maxed out for videos but it's very difficult for me to find them. I know they are there somewhere and most of the are the short apple live photo mov files but it's definitely a struggle to figure out where the all are via the app.
  • May 30, 2021

    By Kween jade
    I love how Prime members get unlimited photo and files storage. Wish the video limit was more but that's okay. The search feature needs some work and it'd be great to organize files by size and type. Also not sure how to find my trash bin...but all in all a greatly improved app that I now enjoy using. Keep up the good work guys and plz don't change the Prime members benefits (that's why i use this app lol).
  • Good app Aug 17, 2020

    By krixolaf57
    I like the annual price and the app syncs across my devices so I can get my files from them as needed... that’s my pros I’m still not satisfied with the way that the photos grab everything that I have scanned or saved on the drive because I have some stuff that I wanna protect for obviously the privacy and security of my personal data... but the storage of photos are unlimited for now and that’s a definite plus, however it’s a negative thing if I wanna share my photos with others... overall it’s a great app for me!
  • Jul 6, 2021

    By Susi Su
    I had started having trouble with one of my hard drives and needed somewhere "cloudy" to back up my stuff. Having been a keen amateur photographer since 2007ish, I've around 30k images, many of them over 10mb each. This app enables you to make an exact copy of your hard drive. Very, very good.... and it's free for Prime members. Even better.
  • Affordable storage solution with room for even more improvements Dec 30, 2019

    By Dhibbar2
    Overall this has turned out to be an affordable solution with all the basic features needed to store photos, documents (if you pay for more gigs), and other media. The app is fairly intuitive and easy to use, but does still have a ways to go. I have noticed that on the newer iPhones, the app will crash when trying to move files around in the mobile app. Ive found that doing any type of organization in the system like renaming folders/files, moving things around quickly, etc is not really worth it on mobile or tablet. The system is easy to use but not very efficient when doing those functions. Heic is supported within the drive; however, they are not viewable on phone which is a pretty big downfall for anyone using newer iPhones. Overall very happy with the system but hoping for more powerful functionality in the near future.
  • Needs improvement Jul 31, 2020

    By xSeeJaneFlossx
    Years of photos and videos from a few years ago were all put into the trash somehow, but all the folders that contained them remained. It appeared all my files were there because the folders were all there, but they were empty. Luckily I was able to retrieve them before they were permanently deleted. Also, multiple files of the same item will get uploaded sometimes. Why does it allow this? At times there could be five of everything I uploaded. Why would I need multiples of the exact same file? Those uploads should be stopped and the user is asked if we want to continue to upload duplicate files. It’s difficult to look at your files because it’s so slow to open and load. So you end up uploading duplicates just to make sure that you get everything saved.
  • Jul 24, 2021

    By deb patterson
    Love it I wish Google would stop messing with Amazon! And is there anyway to stop getting duplicate pictures? I'd like this to be for saved medical articals, documents ect+ I have Amazon photos! Sadly I just deleted something & almost another& I see it says it will be deleted from drive & photos! You guys need to seperate the apps! We dont need duplicates!
  • Great app Sep 13, 2018

    By Tetris money maker
    If you lose you phone your pictures are still there. Just sign in. Easy to upload your photos and videos. We have it linked to our fire stick so before it sleeps it shows our photos on the TV. Quick tip, while it doing this you can press left and right on the fire stick remote to look at all of them. As we ad more to that file they automatically load to the fire stick and show those also. Really cool.
  • Aug 13, 2021

    By Zarahi Nunez
    If I'm moving files around and I have a duplicate, the app tells me there is an error instead of telling me it's a duplicate file. No options given for what to do with the duplicates (e.g. merge, keep them both, rename them, etc.)
  • Quality of Life Changes Jul 20, 2018

    By Travisty79
    I really like this app. It's easy to use and quickly displays previews of my files and pictures. There are a few quality of life improvements that would be awesome. The one I would really love to see is tye ability to better sort files. Maybe a file type sort field? My storage is maxed out for videos but it's very difficult for me to find them. I know they are there somewhere and most of the are the short apple live photo mov files but it's definitely a struggle to figure out where the all are via the app.
  • May 30, 2021

    By Kween jade
    I love how Prime members get unlimited photo and files storage. Wish the video limit was more but that's okay. The search feature needs some work and it'd be great to organize files by size and type. Also not sure how to find my trash bin...but all in all a greatly improved app that I now enjoy using. Keep up the good work guys and plz don't change the Prime members benefits (that's why i use this app lol).
  • If you need to keep your photos and videos somewhere other than your phone to keep more space!!!! Feb 11, 2019

    By Trillamyvanilla
    ive been struggling with sending all my videos and pictures to my email as soooon as my iphone tells me my storage is full. i even bought 500GB of more space every month and i still get the notifications of my storage being low. (which im sure im not the only one who has been through this) this app gives you a whole bunch of space. it is private, noone can see the pics or vids that you save. and it uploads the LARGEST attachments in a fair amount of time. i used to wait past an hour for my videos to be uploaded. if i were to estimate id say it took about 15-20 minutes for them to upload. seriously recommend this app for more storage on your phone! ❤️👍🏿👍🏿👍🏿👍🏿
  • Jun 20, 2021

    By Gastón Salgueiro Iglesias
    This app has been abandoned, right? I can't understand how amazon is so behind when it comes to applications for clients. It's the case for pretty much everything: drive, photos, music...
  • Very slow, locks up and crashes constantly! 😡😠🤬 Dec 30, 2019

    By Reader1718
    I went in to delete photos from a folder I searched for by doing Select All and the app crashed! This happened multiple times! It also takes forever to load photos in folders and sometimes you have trouble signing into the app. It also occasionally locks up when trying to do something. I have also had to occasionally remove and reinstall it to get it to work. This is tremendously inconvenient and annoying! Fix it now! I expect better of you. 😡😠🤬👎🏻
  • May 12, 2021

    By Andrew G
    Will not open on my Asus Zenpad. I have uninstalled and reinstalled several times but just says 'Something went wrong. Please try again'. Will not open on my Motorola G 5G either. Just says 'getting your files' but it doesn't. In fact, no Amazon app works properly on any of my devices. Come on, Jeff, why not spend a tiny portion of some of your billions to employ some proper software developers
  • Garbage app, frequent crashes, minimal functionality Nov 23, 2020

    By phonaut
    Go figure the richest man in the world cannot afford to maintain a simple app that navigates a directory. Crashes constantly on latest and all previous iOS. You cannot even see file size. A file navigation app that is incapable of showing you file or folder sizes?! Is this 1992? Even Windows 3.0 could do that no problem. Just use the mobile browser version, it doesn’t offer any additional functionality but at least it won’t crash. Utter trash and is insulting that Jeff Bezos doesn’t insist it be improved. Lazy. This doesn’t even meet minimum requirements.
  • May 23, 2021

    By Riki Roket
    Total sub par system for chromebook users to see thier pictures. This app is not good google drive for this use is much better as thats were my docs and spreadsheets go anyhow. My pictures are saved on Amazon and my work done with a chromebook. For the love of mary just let chromebook users use the right photos app. its not hard as it is all ready out there on the net from shady apk forums so just re code the dam thing and stop trying to force us to use your sub par BS like you do in the kindle.
  • May 24, 2021

    By John
    Good app to have on phone. Would have given 5 stars but its let down by not having a pin lock or finger print lock. Also it looks like Amazon are no longer interested in developing the app as it has been years since last update.
  • Crashes often when trying to upload photos Sep 22, 2019

    By LindsLang
    I have just wasted two hours trying to back up photos using this app. It crashes when I’m scrolling my albums, or it crashes once I hit upload. I’ve tried uploading large batches and small batches. This is impossible and I give up. Another frustrating thing is that when showing me my albums to upload from, it won’t show my Favorites Album as an option. Super annoying, as this is the album I’d prefer to upload from.
  • Awful awful Oct 5, 2017

    By Soundmn777
    There’s a reason this is so cheap... it’s freaking awful. Constant errors. I waited ALL DAY for photos to upload. After ten hours, EVERY FILE HAD AN ERROR. Zero photos loaded after 10 hours. Total crap. And try to get help? You chat with someone in India who literally has no idea what your asking. “I had problems uploading photos today” I typed “you want to delete all your photos?” He asked.. I would laugh if it wasn’t so agonizing. If you already have prime, sure use it for phone bs.. but as a photographer it’s a total joke
  • Worst app I’ve ever used Sep 30, 2018

    By A new user2
    The app is useless if you want to upload files from your mobile phones. Tried a couple times and even it said the upload was successful the files didn’t show up when open the folder in desktop. The other time most of the file uploadings stuck and when I pushed down the screen to refresh the status the upload progress circles for each upload just randomly changed from 1/4 to 3/4 each time I refreshed the screen. Useless.
  • Unstable & Unreliable Mar 1, 2020

    By NearlySun
    If the app worked as it is supposed to, it would be great but it crashes frequently and quits unexpectedly when uploading photos, moving images that are already on the Cloud and even when trying to check the upload status within the app. It’s extremely frustrating and there seems to be zero attention paid to bug fixes or updates. Extremely frustrating waste of my time!

No reviews available

  • img Expert
    1. Your one-stop storage for all kinds of media: photos, videos, music files, PDFs, Word documents and more
    2. Cross-device sync lets you upload your content to Amazon Drive from any computer or device and then access it anywhere
    3. Share files as links and/or attachments through email or text message with family and friends

    Reviewed by Kaylin on October 15, 2018

  • Good app Aug 17, 2020

    By krixolaf57
    I like the annual price and the app syncs across my devices so I can get my files from them as needed... that’s my pros I’m still not satisfied with the way that the photos grab everything that I have scanned or saved on the drive because I have some stuff that I wanna protect for obviously the privacy and security of my personal data... but the storage of photos are unlimited for now and that’s a definite plus, however it’s a negative thing if I wanna share my photos with others... overall it’s a great app for me!
  • Jul 6, 2021

    By Susi Su
    I had started having trouble with one of my hard drives and needed somewhere "cloudy" to back up my stuff. Having been a keen amateur photographer since 2007ish, I've around 30k images, many of them over 10mb each. This app enables you to make an exact copy of your hard drive. Very, very good.... and it's free for Prime members. Even better.
  • Jul 24, 2021

    By deb patterson
    Love it I wish Google would stop messing with Amazon! And is there anyway to stop getting duplicate pictures? I'd like this to be for saved medical articals, documents ect+ I have Amazon photos! Sadly I just deleted something & almost another& I see it says it will be deleted from drive & photos! You guys need to seperate the apps! We dont need duplicates!
  • Great app Sep 13, 2018

    By Tetris money maker
    If you lose you phone your pictures are still there. Just sign in. Easy to upload your photos and videos. We have it linked to our fire stick so before it sleeps it shows our photos on the TV. Quick tip, while it doing this you can press left and right on the fire stick remote to look at all of them. As we ad more to that file they automatically load to the fire stick and show those also. Really cool.
  • If you need to keep your photos and videos somewhere other than your phone to keep more space!!!! Feb 11, 2019

    By Trillamyvanilla
    ive been struggling with sending all my videos and pictures to my email as soooon as my iphone tells me my storage is full. i even bought 500GB of more space every month and i still get the notifications of my storage being low. (which im sure im not the only one who has been through this) this app gives you a whole bunch of space. it is private, noone can see the pics or vids that you save. and it uploads the LARGEST attachments in a fair amount of time. i used to wait past an hour for my videos to be uploaded. if i were to estimate id say it took about 15-20 minutes for them to upload. seriously recommend this app for more storage on your phone! ❤️👍🏿👍🏿👍🏿👍🏿
  • Awesome app!!!! Jul 4, 2018

    By tiaabby2002
    I am so thankful for this app, it has made my life as a business owner/lifestyle coach and wife/mom easier. Due to storage issues on my older iPhone, this app allows me to do what I need to do, to keep what I need at my finger tips for the most part. One day when my business is homing stronger, I will be willing to purchase more storage for videos, but for now, I am thankful for what I do have.
  • Mar 23, 2021

    By Nikki D'Kat IV
    Great 4 storing Everything as long as I have Prime . It also plays back Ur pic library on Ur TV or Amazon device . I suggest NOT syncing because I have had so many of my oldest stored files from Google Cloud & my old hard drive wiped . And some wound up here & some on another hosting service. Organization is the key when I have 10K or more photos.
  • Aug 17, 2021

    By Trey Ziessler
    No Issues at all in fact this makes organizing Amazon stuff way easier. I also Love the Logo Art for the App that is so creative
  • cans still improve Aug 8, 2017

    By M and J z
    a good feature to consider adding in futute would be to sort by type and/or size instead of just the name and date added. Havent used extensively so far up there with google drive as cloud storage. Have issues with google photo on ios and the microsoft onedrive is small storage whichnkeep them frombbeing 5 star. Photokeeper another tl lookninto
  • Jul 12, 2021

    By l Haque,
    The system should be auto logged out after one minute. Or wants to have a passcode. Always pay attention to security
  • Affordable storage solution with room for even more improvements Dec 30, 2019

    By Dhibbar2
    Overall this has turned out to be an affordable solution with all the basic features needed to store photos, documents (if you pay for more gigs), and other media. The app is fairly intuitive and easy to use, but does still have a ways to go. I have noticed that on the newer iPhones, the app will crash when trying to move files around in the mobile app. Ive found that doing any type of organization in the system like renaming folders/files, moving things around quickly, etc is not really worth it on mobile or tablet. The system is easy to use but not very efficient when doing those functions. Heic is supported within the drive; however, they are not viewable on phone which is a pretty big downfall for anyone using newer iPhones. Overall very happy with the system but hoping for more powerful functionality in the near future.
  • Needs improvement Jul 31, 2020

    By xSeeJaneFlossx
    Years of photos and videos from a few years ago were all put into the trash somehow, but all the folders that contained them remained. It appeared all my files were there because the folders were all there, but they were empty. Luckily I was able to retrieve them before they were permanently deleted. Also, multiple files of the same item will get uploaded sometimes. Why does it allow this? At times there could be five of everything I uploaded. Why would I need multiples of the exact same file? Those uploads should be stopped and the user is asked if we want to continue to upload duplicate files. It’s difficult to look at your files because it’s so slow to open and load. So you end up uploading duplicates just to make sure that you get everything saved.
  • Quality of Life Changes Jul 20, 2018

    By Travisty79
    I really like this app. It's easy to use and quickly displays previews of my files and pictures. There are a few quality of life improvements that would be awesome. The one I would really love to see is tye ability to better sort files. Maybe a file type sort field? My storage is maxed out for videos but it's very difficult for me to find them. I know they are there somewhere and most of the are the short apple live photo mov files but it's definitely a struggle to figure out where the all are via the app.
  • May 30, 2021

    By Kween jade
    I love how Prime members get unlimited photo and files storage. Wish the video limit was more but that's okay. The search feature needs some work and it'd be great to organize files by size and type. Also not sure how to find my trash bin...but all in all a greatly improved app that I now enjoy using. Keep up the good work guys and plz don't change the Prime members benefits (that's why i use this app lol).
  • Great Cloud Storage Nov 16, 2017

    By twilah
    Have been doing some researching about which ecosystem to be a part of (apple's, google's, or amazon's) for storage and workstation and this is by far one of the best cloud based storages I use. I like it better than Google Drive because of the ease of use, and the seamless drag and drop feature from the computer! I just drag and drop a file from my computer than see the same file on my phone! Great app and great cloud service!
  • Sep 3, 2021

    By Dejah Thompson
    Was unaware of this drive and found a bunch of old pictures I had forgotten about. I use as a backup but my go to will always be products by google.
  • Great but one issiue Jul 19, 2020

    By Jabber5646
    Ok so works great on all but one aspect. If you forget where a file is located. And you use search, it will find your file. However it doesn’t indicate we’re that sub file is located. Not a big deal, but at that point you have the option to open and or send that file. But when you do app shuts down and closes. I’ve reported the issiue to customer service, but to this point nothing has been corrected.
  • Does what you need - two comments Feb 24, 2020

    By HLTNC
    Easy to use and is my cloud solution. I do wish I could set defaults in the app for display fonts - I use a lot of pure text docs that need to be monospaced and I have to convert every time. Here is a minor quibble but I also strongly dislike being nagged by an app to give it a good review, which this one does too often — and you have no choice, you have to go through two reply screens even to say no.
  • Good Start Nov 18, 2018

    By AJS Personal Phone
    This is a good start. The upload and fast and furious and it is the furious that makes me squeamish. There should be more controls for the consumer to regulate the things that are uploaded. Also videos folder is useless as the entire thing uploads into pictures and does not separate between videos and photos. Hence, one needs to manually upload into video folder which is time consuming
  • Good concept, doesn't always work Sep 6, 2017

    By PetieLB
    I love this app and love that I can store all my photos in one place and can also order prints from that are delivered to my door. Took one star off because I have had a little trouble uploading all of my photos- probably due to the fact that I was trying to upload so many photos at one time. Still, I am very pleased overall.
  • Aug 13, 2021

    By Zarahi Nunez
    If I'm moving files around and I have a duplicate, the app tells me there is an error instead of telling me it's a duplicate file. No options given for what to do with the duplicates (e.g. merge, keep them both, rename them, etc.)
  • Jun 9, 2021

    By Jason Murphy
    Unlimited storage for prime members but the UI is SEVERELY outdated. Feels like something straight out of 2005 or even a class project some kid made in an app class. I find myself advising using it because it's so ugly. Uglier than craiglist. What do you expect though for free unlimited storage.
  • May 14, 2021

    By Sandra B
    It works but the application does not fill the entire screen (tested on Android 11, 6 inches screen). Also, it would be nice to have the option of dark mode for the background of the application
  • It’s just ok. Feb 8, 2018

    By Verycherryblue
    This seems to be an interface in its infancy. With key upload links to services such as Dropbox and several other big file services plus limited app to app connections in ios11, there is a lot of work to do. Since clouds are still on the verge of replacing our hard drives I’ll be patient but if I don’t see continued development and new features, I’ll likely need to try another one. The price is right but it goes to say, you get what you pay for.
  • May 1, 2021

    By Breathing Aloha
    I love it but it gets corrupted easily and corrupts all my files. Redownloading is a regular with this app. I rarely use anymore moving to Mediafire for uncorrupted use.
  • Apr 1, 2020

    By Kevin White
    works great, does what I want and need. amazon is a name you can trust to a certain degree for a product that will do what it states. I would like an option to cancel an upload so it doesn't get stuck in the que... a common error complained about by many with page after countless page of forum complaints online. but otherwise great cloud storage with generous free portion.
  • Storing Files Mar 25, 2020

    By Julianne:)
    Recently I’ve been scanning and downloading important documents. They’re easy to upload and work great as far as viewing on my desktop as well as iPhone. So thank you for that! I have a request: Can you make the folders easier to read - like color coding and an easy-to-see folder-within-folder? Thank you.
  • No bulk upload from files app or external sources Dec 11, 2019

    By T. Schnack
    The bulk upload only works from the camera roll. You cannot select multiple photos to upload from any other source and must upload individually. The app also doesn’t recognize external drives or memory cards, even though iPadOS is capable of accessing these devices.
  • Not all my pics are visible Aug 26, 2018

    By RCK2011
    I have downloaded this app 4 times and each time I download it it shows several files being empty even though I have uploaded pictures into them. This is very frustrating as I would like to see all pics uploaded. Hopefully this gets fixed.
  • Good interface, slow response Jul 29, 2017

    By Jmbanks3622
    I like the storage options and interface, but the refresh rate is way too slow. Adding a file is quick, but seeing that file is a different matter. Hopefully this will be addressed in the future.
  • Very slow, locks up and crashes constantly! 😡😠🤬 Dec 30, 2019

    By Reader1718
    I went in to delete photos from a folder I searched for by doing Select All and the app crashed! This happened multiple times! It also takes forever to load photos in folders and sometimes you have trouble signing into the app. It also occasionally locks up when trying to do something. I have also had to occasionally remove and reinstall it to get it to work. This is tremendously inconvenient and annoying! Fix it now! I expect better of you. 😡😠🤬👎🏻
  • May 24, 2021

    By John
    Good app to have on phone. Would have given 5 stars but its let down by not having a pin lock or finger print lock. Also it looks like Amazon are no longer interested in developing the app as it has been years since last update.
  • Crashes often when trying to upload photos Sep 22, 2019

    By LindsLang
    I have just wasted two hours trying to back up photos using this app. It crashes when I’m scrolling my albums, or it crashes once I hit upload. I’ve tried uploading large batches and small batches. This is impossible and I give up. Another frustrating thing is that when showing me my albums to upload from, it won’t show my Favorites Album as an option. Super annoying, as this is the album I’d prefer to upload from.
  • No support for HEIC photos yet, plus other deficiencies... Jan 20, 2019

    By utrph77004
    It’s January 2019 and iOS 11 dropped more than 15 months ago, and I still cannot view HEIC files in the app? Why? Also, why can’t I know the sizes of my files? I can see when they were last modified, but not know how large they are. Why do I had to download them and save them first before I know how much storage is being used. This is very necessary for video files, which count against storage plan. It makes no sense. Why no security? Every decent app has Face ID or Touch ID security, while every mediocre app has a passcode/PIN built in. Your app? It has none of the above. I cannot take this app seriously until these 3 glaring issues are rectified.
  • So very slow Jan 16, 2019

    By BB92647
    The app itself is kinda basic and such, but uploading to Drive is by far the slowest service I’ve ever used. Most likely won’t renew the membership. It literally feels like I’m using some dial up modem to upload videos to the cloud. In doing some research, I’m definitely not alone in this assessment. Clients need their videos quickly and Mail Drop and Google Drive are much more efficient in my usage.
  • No updates Oct 12, 2020

    By Glad_e
    This app hasn’t been updated in 11 months and it shows. I have thousands of files on this and use it as my main backup for work and personal files. But wow, the bugs. Constant freezing. Can’t even move files to another folder at this point. Can’t create folders. All organization needs to be done via web.
  • Low quality Aug 29, 2021

    By SEBWH
    User interface on the app hasn’t changed in years and looks like they gave up on updates. Photos and files take ages to load if they do at all. Just as bad of an interface on the web side. Don’t waste your money and more importantly time.
  • Jun 20, 2021

    By Gastón Salgueiro Iglesias
    This app has been abandoned, right? I can't understand how amazon is so behind when it comes to applications for clients. It's the case for pretty much everything: drive, photos, music...
  • May 12, 2021

    By Andrew G
    Will not open on my Asus Zenpad. I have uninstalled and reinstalled several times but just says 'Something went wrong. Please try again'. Will not open on my Motorola G 5G either. Just says 'getting your files' but it doesn't. In fact, no Amazon app works properly on any of my devices. Come on, Jeff, why not spend a tiny portion of some of your billions to employ some proper software developers
  • Garbage app, frequent crashes, minimal functionality Nov 23, 2020

    By phonaut
    Go figure the richest man in the world cannot afford to maintain a simple app that navigates a directory. Crashes constantly on latest and all previous iOS. You cannot even see file size. A file navigation app that is incapable of showing you file or folder sizes?! Is this 1992? Even Windows 3.0 could do that no problem. Just use the mobile browser version, it doesn’t offer any additional functionality but at least it won’t crash. Utter trash and is insulting that Jeff Bezos doesn’t insist it be improved. Lazy. This doesn’t even meet minimum requirements.
  • May 23, 2021

    By Riki Roket
    Total sub par system for chromebook users to see thier pictures. This app is not good google drive for this use is much better as thats were my docs and spreadsheets go anyhow. My pictures are saved on Amazon and my work done with a chromebook. For the love of mary just let chromebook users use the right photos app. its not hard as it is all ready out there on the net from shady apk forums so just re code the dam thing and stop trying to force us to use your sub par BS like you do in the kindle.
  • Awful awful Oct 5, 2017

    By Soundmn777
    There’s a reason this is so cheap... it’s freaking awful. Constant errors. I waited ALL DAY for photos to upload. After ten hours, EVERY FILE HAD AN ERROR. Zero photos loaded after 10 hours. Total crap. And try to get help? You chat with someone in India who literally has no idea what your asking. “I had problems uploading photos today” I typed “you want to delete all your photos?” He asked.. I would laugh if it wasn’t so agonizing. If you already have prime, sure use it for phone bs.. but as a photographer it’s a total joke
  • Worst app I’ve ever used Sep 30, 2018

    By A new user2
    The app is useless if you want to upload files from your mobile phones. Tried a couple times and even it said the upload was successful the files didn’t show up when open the folder in desktop. The other time most of the file uploadings stuck and when I pushed down the screen to refresh the status the upload progress circles for each upload just randomly changed from 1/4 to 3/4 each time I refreshed the screen. Useless.
  • Unstable & Unreliable Mar 1, 2020

    By NearlySun
    If the app worked as it is supposed to, it would be great but it crashes frequently and quits unexpectedly when uploading photos, moving images that are already on the Cloud and even when trying to check the upload status within the app. It’s extremely frustrating and there seems to be zero attention paid to bug fixes or updates. Extremely frustrating waste of my time!
  • GOOD BUT ANNOYINGLY BUGGY Apr 29, 2018

    By mebejessie
    When searching for files clicking on the image and hitting delete forces the app to close plus I wish we could select all for deleting/downloading in a search. Also some of the images WILL NOT LOAD I check on the prime photos app but I don’t use it because the file system is out of order instead of showing new images first u only get to sort by year which is dumb. The plus for me is unlimited photo storage through prime!
  • Unable to Upload Dec 31, 2019

    By Dr. Kwothe
    Any time I try to upload a video, even if it is only 10 seconds long, it says “Failed Upload.” I have tons of free space, as I pay for the 2 TB plan and am not close to filling it up. Also, unable to view any of the newer photos taken and previously uploaded with my iPhone. Lots of bugs, and sluggish app as well when compared with Google, Dropbox and Apple Files alternatives...
  • Loads slow and crashes when I open a folder with pictures in it. Jan 18, 2021

    By dadams312
    App is nearly unusable as it crashes if I scroll through some pictures kept in folders. edit...Jan. 2021 and the app is still mostly unusable if you’re storing photos, it’s painfully slow to load thumbnails, crashes when opening photos, and the app won’t sync unless I log out and log back in.

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