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Alton Towers Resort - Official
Alton Towers Resort
Escape for days to Alton Towers Resort with live Queue Times & Exclusive Offers
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Escape for days to Alton Towers Resort with live Queue Times & Exclusive Offers
see more about Alton Towers Resort - Official
About Alton Towers Resort - Official
The official Alton Towers Resort app is your guide for you to enjoy more fun at Britain's Greatest Escape! With a brand new planner, queue times, a detailed map with wayfinding plus fabulous exclusive offers the Alton Towers Resort app is here to help you plan your visit. Features include:
Plan your visit – Purchase tickets, fastrack & more on the day or in advance at your fingertips.
Enjoy more fun - Plan your route around the Resort with the brand new Planner.
Ride Times – Find out the current waiting time for your favourite rides & attractions.
Explore – Wherever you are at Alton Towers Resort, find out what rides, attractions, shops and restaurants are around you. Never get lost again!
Show Times – Set a reminder to all our shows so you don’t miss out!
Offers & Discounts – The app features exclusive and exciting offers for you to use around the Resort.
Download the Alton Towers Resort app to make the most out of your visit to Britain’s Greatest Escape!
The app uses your location to keep you up to date with offers, events and activities relevant to your location.
Plan your visit – Purchase tickets, fastrack & more on the day or in advance at your fingertips.
Enjoy more fun - Plan your route around the Resort with the brand new Planner.
Ride Times – Find out the current waiting time for your favourite rides & attractions.
Explore – Wherever you are at Alton Towers Resort, find out what rides, attractions, shops and restaurants are around you. Never get lost again!
Show Times – Set a reminder to all our shows so you don’t miss out!
Offers & Discounts – The app features exclusive and exciting offers for you to use around the Resort.
Download the Alton Towers Resort app to make the most out of your visit to Britain’s Greatest Escape!
The app uses your location to keep you up to date with offers, events and activities relevant to your location.
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Aug 18, 2020 App is very good and useful however the countdown timer goes to midnight. Please add the functionality to set a time of arrival or default it to 10/9more -
May 8, 2019 A must have for visiting especialy on peak days! If its your first time, the app can show you how to get to a certain ride from your location in the park aswell how long it will take to get there. It also shows the queue times for the ride also! The wait time predictions are very acurate and more often than not, you wait less than the time it advertised! Would 100% recomend.more -
Jul 17, 2019 A great app, and a MUST use when visiting the Theme Park especially. The queue time feature is extremely useful and it is great that it shows ERT queue times so that non - Merlin pass holders can plan accordingly and not head to rides like Wicker Man first if they are already on large queues. The opening times are very useful, but please note that sometimes opening times get extended by 30 - 60+ mins on the day or only a few days before visiting, so ensure to utilise this extra time in the park.more -
Aug 29, 2019 Made my experience better, first day we didn't go on many rides and were confused on where to go but on the second day I found out about the app, and I didn't realise the park was so big, we went places I would have thought to go, and it was way easier seeing the que times, we went on all the rides with the least time first and then the longest later, because of the app we ended up going on about 80% of all the rides in one day, where as the previous day we only went on 3.more -
Apr 3, 2019 It's ok, but really needs more basic information adding. Opening times are missing from the majority of attractions, like the water park and extraordinary golf. Show times do not show for many shows like furchester hotel and Mr Bloom's putting shed. Waiting times, walking distance, and travel time to attraction are all brilliant, but just needs better information, same info is also sadly missing from the website.more
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Bad navigation tool
Sep 3, 2019 ok for queue time, but absolutely terrible for navigation. Stay with ur hard copy map!more -
Sep 4, 2020 mono rail down and no shuttle bus laid onto park..a very long walk. Gate closed between 11 & 5 another very long walk. Internet connection terrible. Food & drinks a rip off Unable to book for swimming and told the roller coaster restaurant booked 3 months in advance. Unable to get a coffee from bar at 22.15.machine broke Rides Wickerman & 13 down for the 2 days we were there....no refund offered. It would have been cheaper to book outside resort and park nearer parkmore -
Aug 8, 2019 Found this to be so misleading today!!! The wait times were definitely wrong. It said there was zero wait time and you end up in a 20min queue time! You have to assume that the queue time is definitely understated by about 20mins! I didn't bother with any rides over 30mins! last time I went I used this and the 35min wait for Rita became 1hr!!!more -
Aug 21, 2019 Only really any good as a map.. ride queue times were miles out on the day. Eg Rita Queen of speed said 30 min.. got there and it was 60 min! 🙈 Queue times for all the good rides were 1 hour + Dont think we will be back any time soon!more
No reviews available
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May 8, 2019 A must have for visiting especialy on peak days! If its your first time, the app can show you how to get to a certain ride from your location in the park aswell how long it will take to get there. It also shows the queue times for the ride also! The wait time predictions are very acurate and more often than not, you wait less than the time it advertised! Would 100% recomend.more -
Jul 17, 2019 A great app, and a MUST use when visiting the Theme Park especially. The queue time feature is extremely useful and it is great that it shows ERT queue times so that non - Merlin pass holders can plan accordingly and not head to rides like Wicker Man first if they are already on large queues. The opening times are very useful, but please note that sometimes opening times get extended by 30 - 60+ mins on the day or only a few days before visiting, so ensure to utilise this extra time in the park.more -
Aug 29, 2019 Made my experience better, first day we didn't go on many rides and were confused on where to go but on the second day I found out about the app, and I didn't realise the park was so big, we went places I would have thought to go, and it was way easier seeing the que times, we went on all the rides with the least time first and then the longest later, because of the app we ended up going on about 80% of all the rides in one day, where as the previous day we only went on 3.more -
Feb 24, 2019 It is soo much better! it is amazing and looks great! it changed before all the negative comments. it can tell you what the que times are on the rides and if you get lost, and you allow it to see your location, can tell you the quickest way to rides! its really goodmore -
Aug 9, 2019 only one complaint: in 2018 the app let me know when the park opening hours extended due to large crowd numbers, in 2020 it doesn't. Most of the staff don't get told either.... the app should have the feature again.more
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Aug 18, 2020 App is very good and useful however the countdown timer goes to midnight. Please add the functionality to set a time of arrival or default it to 10/9more -
May 18, 2019 very dood theme park for really any age but just very very long que times for the main attractions so if your not wanting to que dont go to Alton Towers. Also there are all kinds of gardens for maybe older couples to go and for kids you habe got cbbies landmore
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Apr 3, 2019 It's ok, but really needs more basic information adding. Opening times are missing from the majority of attractions, like the water park and extraordinary golf. Show times do not show for many shows like furchester hotel and Mr Bloom's putting shed. Waiting times, walking distance, and travel time to attraction are all brilliant, but just needs better information, same info is also sadly missing from the website.more -
Mar 25, 2019 looks good but. No (that I could find) way to filter rides by height restriction (visiting with toddler). Annoying notification things covering up most of the pretty map which won't go away. Search only by name of ride, no use unless you already know the name. Had to use the horrible (from a mobile) website anyway, so what's the point of an app?more -
Oct 13, 2018 Queue times are slow to update and show when a ride is temporarily closed. The map is difficult to use as you can't search for something, but when you do find what you are looking for the GPS location and walking time is good.more
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Bad navigation tool
Sep 3, 2019 ok for queue time, but absolutely terrible for navigation. Stay with ur hard copy map!more -
Aug 21, 2019 Only really any good as a map.. ride queue times were miles out on the day. Eg Rita Queen of speed said 30 min.. got there and it was 60 min! 🙈 Queue times for all the good rides were 1 hour + Dont think we will be back any time soon!more -
Aug 23, 2019 All icons look the same. No way of distinguishing what is what. Searching and reading about a ride should then result in its location highlighted on the mapmore -
Apr 18, 2019 not a patch on Disney's app. Needs to improve single purchase fast track, too cumbersome to plan a day with multiple people wanting to do different rides. generally slow to navigate and the map could be improvedmore
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Sep 4, 2020 mono rail down and no shuttle bus laid onto park..a very long walk. Gate closed between 11 & 5 another very long walk. Internet connection terrible. Food & drinks a rip off Unable to book for swimming and told the roller coaster restaurant booked 3 months in advance. Unable to get a coffee from bar at 22.15.machine broke Rides Wickerman & 13 down for the 2 days we were there....no refund offered. It would have been cheaper to book outside resort and park nearer parkmore -
Aug 8, 2019 Found this to be so misleading today!!! The wait times were definitely wrong. It said there was zero wait time and you end up in a 20min queue time! You have to assume that the queue time is definitely understated by about 20mins! I didn't bother with any rides over 30mins! last time I went I used this and the 35min wait for Rita became 1hr!!!more -
Nov 3, 2019 The internet around Alton Towers is so poor that you won't be able to get the app to work consistently. The map is illegible and immovable. Pretty useless really.more
What’s Groovy
Smashing app, really helped the day. The maps and queue times were brilliant
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What’s Subpar
Absolutely pointless, not updated to one way routes due to covid or accurate with ride waiting times. The park is pointless to go to right now, unless you're happy with going on 3 rides all day and spending the rest of the day in line. The park is not very good at understanding or practicing covid social distancing measures and the staff are just plain rude. They tell you they have reduced number to help with ride waiting times and social distancing, however I've never seen it so busy.
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Filter Reviews
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App is very good and useful however the countdown timer goes to midnight. Please add the functionality to set a time of arrival or default it to 10/9
-
A must have for visiting especialy on peak days! If its your first time, the app can show you how to get to a certain ride from your location in the park aswell how long it will take to get there. It also shows the queue times for the ride also! The wait time predictions are very acurate and more often than not, you wait less than the time it advertised! Would 100% recomend.
-
A great app, and a MUST use when visiting the Theme Park especially. The queue time feature is extremely useful and it is great that it shows ERT queue times so that non - Merlin pass holders can plan accordingly and not head to rides like Wicker Man first if they are already on large queues. The opening times are very useful, but please note that sometimes opening times get extended by 30 - 60+ mins on the day or only a few days before visiting, so ensure to utilise this extra time in the park.
-
Made my experience better, first day we didn't go on many rides and were confused on where to go but on the second day I found out about the app, and I didn't realise the park was so big, we went places I would have thought to go, and it was way easier seeing the que times, we went on all the rides with the least time first and then the longest later, because of the app we ended up going on about 80% of all the rides in one day, where as the previous day we only went on 3.
-
It's ok, but really needs more basic information adding. Opening times are missing from the majority of attractions, like the water park and extraordinary golf. Show times do not show for many shows like furchester hotel and Mr Bloom's putting shed. Waiting times, walking distance, and travel time to attraction are all brilliant, but just needs better information, same info is also sadly missing from the website.
-
It is soo much better! it is amazing and looks great! it changed before all the negative comments. it can tell you what the que times are on the rides and if you get lost, and you allow it to see your location, can tell you the quickest way to rides! its really good
-
looks good but. No (that I could find) way to filter rides by height restriction (visiting with toddler). Annoying notification things covering up most of the pretty map which won't go away. Search only by name of ride, no use unless you already know the name. Had to use the horrible (from a mobile) website anyway, so what's the point of an app?
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Queue times are slow to update and show when a ride is temporarily closed. The map is difficult to use as you can't search for something, but when you do find what you are looking for the GPS location and walking time is good.
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only one complaint: in 2018 the app let me know when the park opening hours extended due to large crowd numbers, in 2020 it doesn't. Most of the staff don't get told either.... the app should have the feature again.
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Very good. We used it a lot at the park.
No reviews available
-
A must have for visiting especialy on peak days! If its your first time, the app can show you how to get to a certain ride from your location in the park aswell how long it will take to get there. It also shows the queue times for the ride also! The wait time predictions are very acurate and more often than not, you wait less than the time it advertised! Would 100% recomend.
-
A great app, and a MUST use when visiting the Theme Park especially. The queue time feature is extremely useful and it is great that it shows ERT queue times so that non - Merlin pass holders can plan accordingly and not head to rides like Wicker Man first if they are already on large queues. The opening times are very useful, but please note that sometimes opening times get extended by 30 - 60+ mins on the day or only a few days before visiting, so ensure to utilise this extra time in the park.
-
Made my experience better, first day we didn't go on many rides and were confused on where to go but on the second day I found out about the app, and I didn't realise the park was so big, we went places I would have thought to go, and it was way easier seeing the que times, we went on all the rides with the least time first and then the longest later, because of the app we ended up going on about 80% of all the rides in one day, where as the previous day we only went on 3.
-
It is soo much better! it is amazing and looks great! it changed before all the negative comments. it can tell you what the que times are on the rides and if you get lost, and you allow it to see your location, can tell you the quickest way to rides! its really good
-
only one complaint: in 2018 the app let me know when the park opening hours extended due to large crowd numbers, in 2020 it doesn't. Most of the staff don't get told either.... the app should have the feature again.
-
Very good. We used it a lot at the park.
-
App is very good and useful however the countdown timer goes to midnight. Please add the functionality to set a time of arrival or default it to 10/9
-
very dood theme park for really any age but just very very long que times for the main attractions so if your not wanting to que dont go to Alton Towers. Also there are all kinds of gardens for maybe older couples to go and for kids you habe got cbbies land
-
It's ok, but really needs more basic information adding. Opening times are missing from the majority of attractions, like the water park and extraordinary golf. Show times do not show for many shows like furchester hotel and Mr Bloom's putting shed. Waiting times, walking distance, and travel time to attraction are all brilliant, but just needs better information, same info is also sadly missing from the website.
-
looks good but. No (that I could find) way to filter rides by height restriction (visiting with toddler). Annoying notification things covering up most of the pretty map which won't go away. Search only by name of ride, no use unless you already know the name. Had to use the horrible (from a mobile) website anyway, so what's the point of an app?
-
Queue times are slow to update and show when a ride is temporarily closed. The map is difficult to use as you can't search for something, but when you do find what you are looking for the GPS location and walking time is good.
Filter Reviews
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Bad navigation tool
ok for queue time, but absolutely terrible for navigation. Stay with ur hard copy map! -
Can't see a map or rides. Rides are not categorised and drscribed
-
mono rail down and no shuttle bus laid onto park..a very long walk. Gate closed between 11 & 5 another very long walk. Internet connection terrible. Food & drinks a rip off Unable to book for swimming and told the roller coaster restaurant booked 3 months in advance. Unable to get a coffee from bar at 22.15.machine broke Rides Wickerman & 13 down for the 2 days we were there....no refund offered. It would have been cheaper to book outside resort and park nearer park
-
Found this to be so misleading today!!! The wait times were definitely wrong. It said there was zero wait time and you end up in a 20min queue time! You have to assume that the queue time is definitely understated by about 20mins! I didn't bother with any rides over 30mins! last time I went I used this and the 35min wait for Rita became 1hr!!!
-
Only really any good as a map.. ride queue times were miles out on the day. Eg Rita Queen of speed said 30 min.. got there and it was 60 min! 🙈 Queue times for all the good rides were 1 hour + Dont think we will be back any time soon!
-
All icons look the same. No way of distinguishing what is what. Searching and reading about a ride should then result in its location highlighted on the map
-
not a patch on Disney's app. Needs to improve single purchase fast track, too cumbersome to plan a day with multiple people wanting to do different rides. generally slow to navigate and the map could be improved
-
The internet around Alton Towers is so poor that you won't be able to get the app to work consistently. The map is illegible and immovable. Pretty useless really.
-
Bad navigation tool
ok for queue time, but absolutely terrible for navigation. Stay with ur hard copy map!
-
Bad navigation tool
ok for queue time, but absolutely terrible for navigation. Stay with ur hard copy map! -
Can't see a map or rides. Rides are not categorised and drscribed
-
Only really any good as a map.. ride queue times were miles out on the day. Eg Rita Queen of speed said 30 min.. got there and it was 60 min! 🙈 Queue times for all the good rides were 1 hour + Dont think we will be back any time soon!
-
All icons look the same. No way of distinguishing what is what. Searching and reading about a ride should then result in its location highlighted on the map
-
not a patch on Disney's app. Needs to improve single purchase fast track, too cumbersome to plan a day with multiple people wanting to do different rides. generally slow to navigate and the map could be improved
-
mono rail down and no shuttle bus laid onto park..a very long walk. Gate closed between 11 & 5 another very long walk. Internet connection terrible. Food & drinks a rip off Unable to book for swimming and told the roller coaster restaurant booked 3 months in advance. Unable to get a coffee from bar at 22.15.machine broke Rides Wickerman & 13 down for the 2 days we were there....no refund offered. It would have been cheaper to book outside resort and park nearer park
-
Found this to be so misleading today!!! The wait times were definitely wrong. It said there was zero wait time and you end up in a 20min queue time! You have to assume that the queue time is definitely understated by about 20mins! I didn't bother with any rides over 30mins! last time I went I used this and the 35min wait for Rita became 1hr!!!
-
The internet around Alton Towers is so poor that you won't be able to get the app to work consistently. The map is illegible and immovable. Pretty useless really.
There are no editor reviews currently available. Please check again soon.
Release Notes
5.2.2
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