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Ally Card Controls

Ally Card Controls

Ally Financial

Manage how, when and where your Ally Bank debit card is used.

2.7 Ratings 827+ Reviews 100K+ Downloads

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About Ally Card Controls

Manage how, when and where your Ally Bank debit card is used.
see more about Ally Card Controls

Ratings & Reviews

2.7
827+ Ratings
  1. 5
    33+%
  2. 4
    7+%
  3. 3
    5+%
  4. 2
    10+%
  5. 1
    45+%
Write a Review
  • Not really sure what the fuss is about Jun 29, 2018

    By Zionlucretia
    Sure it’s a separate app but you simply login to the main app then click one button and click on the cards controls and your there. Pretty easy... you only have to login once it’s not a big deal and really it makes sense so you don’t have to have multiple logins for one thing. Besides that I think this is a amazing thing, to have control over your card. There are so many options and it even can track your location so that your card can only be used where you are! Great solution to prevent people from stealing your card info.
    more
  • Feb 2, 2021

    By Bob O
    What an incredible option!! I love it and have been telling people about this feature.....didn't know it existed until I had a compromised card!
  • Love the Card Controls! Oct 14, 2019

    By Happy Ally Customer
    I’ve been able to head off fraudulent charges and the hijacking of my card by using the card controls app. The app alerts me when an attempted charge has been made, and I can easily turn my card on or off to prevent unauthorized use. Yes, there are a few steps to get to the card controls (logging into the banking app first and switching, etc.), which I wish would be improved, but for me, the minor inconvenience is well worth it.
    more
  • Card Control Mar 13, 2017

    By Yield matters
    Card Control is an excellent feature addition to the mobile app. Considering a lot of credit unions offer it , a long overdue feature set though. Read about it in a press release . Had a tough time finding it in the app. Finally found it under settings. A consumer friendly feature should be front and center, not make it hard to find. Nonetheless, delighted the feature exists.
    more
  • Useful app Dec 9, 2018

    By SpaceRobot99
    App works fine but is awkward to use. First it’s not optimized for the newer iPhones without home button, so you get black bars at top and bottom. Second when you open the app you click a button that opens the main Ally app, and you then have to open Card Controls from inside the Ally app which then in turn launches Card Controls. They should just incorporate these features into the main app or allow this app to truly work independently.
    more
  • Two ——> One Jul 25, 2018

    By dev.jsm91
    Even if the performance is not that bad, it still feels more secure having everything in one app, versus having a financial institution that is relatively well-known, split their apps to dictate the number one thing that people stress over... their finances. Even if it’s minimal, I think that the majority of users would like a one sign in experience. Personally, I don’t like the fact that there’s two apps, I don’t like the time out factor when switching between the two, just in case I go to investigate something, I have to re-log back in to the other app. Not to mention that depending on which model of phone you have, the app can be reclaimed for resource allocation.
    more
  • Nov 30, 2020

    By Tanner Mills
    Worked fine until I tried to look at a recent transaction for a card. While on the "Recent Transactions" list for the card if you touch one of the transactions the app crashes. I never tried this before today so I'm unsure if it worked in older versions or not.
    more
  • Ally is a great bank... Dec 11, 2018

    By C15425
    However this app does not work. It’s kinda wonky that you have to even download a separate app for these features, but it’s no big deal. The problem is that the app doesn’t work. I opened an account with ally in September, and I downloaded this app then. I could not add my card to it, so I called customer service, which is always very helpful. The woman basically said because I can’t remember verbatim, “yeah we are aware of that issue but there is nothing we can do. I’m sorry about that.” That was in September. It’s now almost Christmas and the app still doesn’t work, I’m still getting the same answer from customer service. “Software engineering is working on it.” Ally is a fantastic bank to work with, however despite all of their good traits, you cannot lock and unlock your debit card or report it stolen in the app, as you can with every other bank I work with. I think they should either fix it, or give up on the app altogether, because I don’t even know how long it didn’t work before I tried it, but it’s been at least 3 months. If your engineering team can’t get it working in that time frame, then maybe the project needs scrapped, because this just looks bad.
    more
  • Outdated and pointless standalone Feb 12, 2019

    By Noel F.
    As a recent new Ally customer I really enjoy using their mobile app, it allows you to get at all your accounts immediately and make changes to everything right on your phone. When you go to your profile and tap card controls though it seems like you'd just be opening a menu but instead you're forced to download another app just to take advantage of additional security and convenience features. The kinds of things this app offers could easily be rolled into the main Ally financial application and keep your data in one spot, safe and sound. To top it off, this app hasn't been updated in a while, otherwise it would support the screen resolutions of the iPhone X/Xs/Xr/XsM among other new phones that have been released in the last few years. It's clear that this product serves some other use to Ally besides offering g the features it does, otherwise they would roll the functionality of this app into the main application. Also a bit scary that this app has fallen out of date, especially as one that's primary use is for added security.
    more
  • Feb 10, 2021

    By Dustan Settlage
    Sucks as of this moment. I cannot add my card to the app. I followed the directions on how to add one and it's not showing the add card screen. It wont even move to even show there is a add card screen. Will update when things are fixed.
    more

No reviews available

  • Not really sure what the fuss is about Jun 29, 2018

    By Zionlucretia
    Sure it’s a separate app but you simply login to the main app then click one button and click on the cards controls and your there. Pretty easy... you only have to login once it’s not a big deal and really it makes sense so you don’t have to have multiple logins for one thing. Besides that I think this is a amazing thing, to have control over your card. There are so many options and it even can track your location so that your card can only be used where you are! Great solution to prevent people from stealing your card info.
    more
  • Feb 2, 2021

    By Bob O
    What an incredible option!! I love it and have been telling people about this feature.....didn't know it existed until I had a compromised card!
  • Love the Card Controls! Oct 14, 2019

    By Happy Ally Customer
    I’ve been able to head off fraudulent charges and the hijacking of my card by using the card controls app. The app alerts me when an attempted charge has been made, and I can easily turn my card on or off to prevent unauthorized use. Yes, there are a few steps to get to the card controls (logging into the banking app first and switching, etc.), which I wish would be improved, but for me, the minor inconvenience is well worth it.
    more
  • Card Control Mar 13, 2017

    By Yield matters
    Card Control is an excellent feature addition to the mobile app. Considering a lot of credit unions offer it , a long overdue feature set though. Read about it in a press release . Had a tough time finding it in the app. Finally found it under settings. A consumer friendly feature should be front and center, not make it hard to find. Nonetheless, delighted the feature exists.
    more
  • HONEST REVIEW - Ignore the low stars. Jul 16, 2020

    By Tyren Carter
    This app works as it should. I haven’t had any problems and I like the full control over your card. The only reason people are giving low stars is because Ally makes you have 2 apps. That’s the very bottom of my concerns, I don’t care that I have to go to a second app. Phones contain apps, we use them. Love it. Highly recommend if you have an Ally card.
    more
  • Useful app Dec 9, 2018

    By SpaceRobot99
    App works fine but is awkward to use. First it’s not optimized for the newer iPhones without home button, so you get black bars at top and bottom. Second when you open the app you click a button that opens the main Ally app, and you then have to open Card Controls from inside the Ally app which then in turn launches Card Controls. They should just incorporate these features into the main app or allow this app to truly work independently.
    more
  • Controls Card like it’s supposed to! Jan 27, 2020

    By Sancy777
    It does exactly what they claim. I don’t understand why people are getting all worked-up over it. I DO understand that it’s silly to have it as a separate App but get over it people...it’s not like one more app is gonna make your devices spontaneously combust, Geez 🙄 I am personally thankful for the ability to control these things at a moments notice when needed❢❢ ★★★★ Thanks Ally! ♡
    more
  • Feb 11, 2021

    By Justin DeMuro
    Good but I wish you could open it directly without having to open the banking app first.
  • Nov 1, 2018

    By Terry B
    This app is helpful, but could use a bit of tweaking. My suggestions: when a notification of card use pops up, it tells you that ally must be launched. Understandable, certainly. The issue I have is you login to ally, then have to select other functions, then launch card control, and manually find the item the notification was for. Why not simply launch ally, to verify security, then immediately after logging in take me right to that specific charge. Another issue: It notifies me of my card use, but not my fiance's whom I share the account with. Perhaps all transactions using cards, or an option to notify for any transactions on the account would be helpful. Then finally, once you view the charge, all you can do is put notes on it. Why not add the ability to dispute a charge right into the app? I have had it happen where something billed me and they weren't supposed to, but I was so busy I just let it happen because there wasn't an immediate way to dispute it.
    more
  • Two ——> One Jul 25, 2018

    By dev.jsm91
    Even if the performance is not that bad, it still feels more secure having everything in one app, versus having a financial institution that is relatively well-known, split their apps to dictate the number one thing that people stress over... their finances. Even if it’s minimal, I think that the majority of users would like a one sign in experience. Personally, I don’t like the fact that there’s two apps, I don’t like the time out factor when switching between the two, just in case I go to investigate something, I have to re-log back in to the other app. Not to mention that depending on which model of phone you have, the app can be reclaimed for resource allocation.
    more
  • Nov 30, 2020

    By Tanner Mills
    Worked fine until I tried to look at a recent transaction for a card. While on the "Recent Transactions" list for the card if you touch one of the transactions the app crashes. I never tried this before today so I'm unsure if it worked in older versions or not.
    more
  • Horrible Login Experience May 27, 2017

    By Carlette123
    It's ridiculous that developers designed an app with such an awful login flow. I'm guessing Ally doesn't have an good UX designers on their app team! You have to go to the main banking app, go into settings and then click on card controls so that you can get redirected to this app. I only downloaded it because my husbands card got compromised and I needed to turn mine off asap. It did its job, but not without confusion and frustration. Please get rid of this app and integrate card controls into the main banking app.
    more
  • Aug 29, 2020

    By John Michael Brown
    The idea is great. Terrible in execution. It should just be a part of the main app or be able to access without going through the main app first. Also it crashes anytime I try to look at a transaction. The ideal would be a widget that you tap to turn the card on and off but requires a pin code at each use.
    more
  • Nov 16, 2020

    By Chuck Sharrow
    Needs work. It hasnt been updated since may of 2019, that is a concern the card control feature is a nice idea but it has blocked some of my purchases that i wanted to allow. Also you need to access the control through the back app which slows the process of making changes i have shared these concerns before and still nothing has changed
    more
  • Ally is a great bank... Dec 11, 2018

    By C15425
    However this app does not work. It’s kinda wonky that you have to even download a separate app for these features, but it’s no big deal. The problem is that the app doesn’t work. I opened an account with ally in September, and I downloaded this app then. I could not add my card to it, so I called customer service, which is always very helpful. The woman basically said because I can’t remember verbatim, “yeah we are aware of that issue but there is nothing we can do. I’m sorry about that.” That was in September. It’s now almost Christmas and the app still doesn’t work, I’m still getting the same answer from customer service. “Software engineering is working on it.” Ally is a fantastic bank to work with, however despite all of their good traits, you cannot lock and unlock your debit card or report it stolen in the app, as you can with every other bank I work with. I think they should either fix it, or give up on the app altogether, because I don’t even know how long it didn’t work before I tried it, but it’s been at least 3 months. If your engineering team can’t get it working in that time frame, then maybe the project needs scrapped, because this just looks bad.
    more
  • Outdated and pointless standalone Feb 12, 2019

    By Noel F.
    As a recent new Ally customer I really enjoy using their mobile app, it allows you to get at all your accounts immediately and make changes to everything right on your phone. When you go to your profile and tap card controls though it seems like you'd just be opening a menu but instead you're forced to download another app just to take advantage of additional security and convenience features. The kinds of things this app offers could easily be rolled into the main Ally financial application and keep your data in one spot, safe and sound. To top it off, this app hasn't been updated in a while, otherwise it would support the screen resolutions of the iPhone X/Xs/Xr/XsM among other new phones that have been released in the last few years. It's clear that this product serves some other use to Ally besides offering g the features it does, otherwise they would roll the functionality of this app into the main application. Also a bit scary that this app has fallen out of date, especially as one that's primary use is for added security.
    more
  • Feb 10, 2021

    By Dustan Settlage
    Sucks as of this moment. I cannot add my card to the app. I followed the directions on how to add one and it's not showing the add card screen. It wont even move to even show there is a add card screen. Will update when things are fixed.
    more
  • Why? May 24, 2017

    By Warren1234dc
    This card controls app is so stupid I can't believe it. Why on earth would it be a separate app? Why on earth would you need a separate user name and password? Do you know how many user names and passwords I already have, you think I need more to do something as simple as control my debit card I rarely use? Discover has this feature integrated. Chase has this feature integrated. Capital one has this feature integrated. Bank of America, perhaps the worst company in the United States, has this feature integrated into their app, and yet here comes Ally with the worlds worst solution by making a simple feature an entirely separate app! It's almost like none of Ally's executives have smartphones themselves. That's how bad this is. Only someone who physically does not own a smartphone could dream up a solution this absurd.
    more
  • Dec 25, 2020

    By Jim Uechi
    No huge issue with the app working the way it's supposed to. The developers did a good job. The issues I've been having have all stemmed from ally Bank itself.

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