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AliExpress

AliExpress

Alibaba Mobile

Smarter Shopping, Better Living

4.6 Ratings 11M+ Reviews 100M+ Downloads
Featured on Best Apps for Smart Shoppers to Buy Online & Save Money
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About AliExpress

Ratings & Reviews

4.6
11.2M+ Ratings
  1. 5
    77+%
  2. 4
    14+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    5+%
Write a Review
  • New packaging Nov 25, 2020

    By Spare hobby
    Thank you so much for sending some of the merchandise in a bigger package so that my order could be intact. At first I thought it came from WISH, but I couldn’t find my order there,so I checked back here and found my order. That was such a relief. But I’m still waiting for 2 stamp sets that should have been here long ago because I have the dies. I did not order them together and was only going to try with dies only. But I changed my mind and ordered the stamps but they are not here yet. Also, I got a message that said “bad news for this order”...The picture is so small that I can’t tell what I ordered. First you make me wait so long and while I’m still waiting you tell me bad news. What’s up with that? The stamp sets are about the dogs-Pampered Pets, and the other set is about the car and Father’s Day. Please send them soon and don’t give me bad news. That’s not good business practice. It’s frustratingly because today I ordered those 2 sets from StampinUp company. I order from you because your prices are better but there is too much hassle. Here in America we get our shipment in average 10 days. Shipping charges about the same
    more
  • Feb 19, 2021

    By Laura Spence
    Used this app for a few years and has always been great. But recently I had an issue and AliExpress were rubbish. I had evidence and everything and they still sided with the seller. So I was £25 down and there's no way of contacting them directly. So just be careful what you order. It's great for little accessories, t-shirts, makeup etc. Never bought anything of large value or electronic/electrical
    more
  • Loved them for many years! Jun 4, 2019

    By Tumblinghigh
    AliExpress has been my go to for online shopping fo many years. Having a wide and cheaper selection of clothes, phone cases and cosplays. Many sites get their own selection of items from sites like this one and sell at a higher price. Buying directly from Ali Express saves you tons of money. There is a bit of a wait time to get you items. The fastest I had an item arrive was 2 weeks and the lashes 2 months. If you want the items in rush there is a hefty charge for oversea expedited shipping so plan ahead! If you know you need an item for an event or if the season are changing order it a minimum month prior to when you will need it. There are many more items than clothes and trinkets in which I shop for. The selection is endless. If you find a product satisfying don’t forget to leave reviews so that more people know whether to buy it or not. Something what makes or breaks a purchase for me is if there are no reviews or few reviews that are ok. OVERALL: Don’t be afraid to shop from this app! Do some research into the fine details of what you are buying!
    more
  • Very intuitive Feb 4, 2019

    By $_Amelia_$
    Overall enjoy the shopping experience. Love how I can easily keep track of my items after I order them. Like how the site keeps track of what I like. There are some improvements that need to be done but they have fairly easy ways to suggest how to improve. So overall I am very impressed. You do need to be careful with how you apply your coupon and not use them until you are ready to check out, made that mistake and lost out on my new customer coupons. You also have to realize that Ali is like a host for MANY other companies so you need to read each companies policies before you purchase, and shop around for the best prices. But there are also many unique items as well, so have fun shopping. I’ve only explored the tip of the iceberg. There are also many advantages when you build a relationship with a store within Ali, depending on the store of course. But most want your repeat business. Just like any other company.
    more
  • The app is intuitive and user-friendly Sep 6, 2017

    By busybeemallusa.com
    Very easy shopping experience and the product information is reasonably descriptive, but your ability to ask pre-sale questions will help you avoid bad purchases. AliExpress will come to dominate all e-commerce for as long as the sellers remain honest. I see that several suppliers are extorting 5-star ratings by purposely short-shipping orders and then telling the customer to provide a 5-star rating in exchange for the re-ship and fulfillment to complete the order. This is a dishonest practice. I will give the 5 stars, but I do so with great scorn. Suppliers have argued that they will not re-ship prior to a 5-star rating. I have made many thousands of dollars of orders and have experienced this issue occasionally.
    more
  • Feb 10, 2021

    By Guy Swaggerty
    This used to be good, at least when you actually receive what you bought. Now there customer service is garbage. I'm still waiting for something order in November was supposed to be here I December and here we are I haven't received it, I've already moved, so I never will, and all they say is just wait for it? This has been with more than one item too. Never shopping Ali again. Before they used to at least make it right by giving a refund. Now they just tell you to keep waiting.
    more
  • Feb 15, 2021

    By Nuha Hassan
    The app is not working properly at all. Can even load the itemd. Before it was nice but now always it is down not working. How can it work properly? Even we don't see proper tracking? Why this app is working so poorly? To whom we have to submit our concerns? Now confused if it is app or phone issue? Tried all the possible way to work the app, restarted the phone, cleared the cache and even un inatall and reinstalled the app. Very upset with the app
    more
  • Feb 14, 2021

    By Vinh Luong
    Read first before you download this app. Great prices, slow delivery usually takes a month or more to be delivered, many items look good bit it is of very poor quality I ended up throwing it away, if the item is lost or takes more than 2 months in transit or the post office lied about your item hasnbee delivered other reason something goes wrong and you open a dispute you will be guaranteed to lose the dispute because Ali express always favor the seller. You will lose what ever money you spent.
    more
  • No Landscape mode??? Sep 23, 2020

    By Arclight Infinity
    What happened? There used to be a landscape mode and now with the update it’s gone??? Why????? The update destroyed a perfectly fine app that was good, and now is terrible. Also, the buttons and the UI are too huge. Not everyone needs a button size of a coin, please give us options to adjust button size? I want to see more products and pictures, not category buttons. Also when you navigate browsing stuffs, there’s NO button to go back to home. This is very bad because after you browse a product, then follow recommendation list and go to view another, then lets say you view like 20 items through recommendation list at the bottom. Then you want to go home to check your order or change category. Guess what? THERES NO SHORTCUT TO GO HOME. you have to press ‘back’ arrow 20 times to go back to home. Again, Why??? Why there’s no shortcut that takes you to main page??
    more
  • Feb 9, 2021

    By Jessica Zebulun
    Its kind of a gamble as to whether or not your package will arrive. Especially if youre in the US. I waited 3 months for a package and it never got to me. Contacted the seller, and they said that it was delivered. Very confused as to how i did not recieve it and its been delivered. It happened again recently to two more of my orders. Will not be using the app or service again. Waste of time and money
    more

No reviews available

  • New packaging Nov 25, 2020

    By Spare hobby
    Thank you so much for sending some of the merchandise in a bigger package so that my order could be intact. At first I thought it came from WISH, but I couldn’t find my order there,so I checked back here and found my order. That was such a relief. But I’m still waiting for 2 stamp sets that should have been here long ago because I have the dies. I did not order them together and was only going to try with dies only. But I changed my mind and ordered the stamps but they are not here yet. Also, I got a message that said “bad news for this order”...The picture is so small that I can’t tell what I ordered. First you make me wait so long and while I’m still waiting you tell me bad news. What’s up with that? The stamp sets are about the dogs-Pampered Pets, and the other set is about the car and Father’s Day. Please send them soon and don’t give me bad news. That’s not good business practice. It’s frustratingly because today I ordered those 2 sets from StampinUp company. I order from you because your prices are better but there is too much hassle. Here in America we get our shipment in average 10 days. Shipping charges about the same
    more
  • Loved them for many years! Jun 4, 2019

    By Tumblinghigh
    AliExpress has been my go to for online shopping fo many years. Having a wide and cheaper selection of clothes, phone cases and cosplays. Many sites get their own selection of items from sites like this one and sell at a higher price. Buying directly from Ali Express saves you tons of money. There is a bit of a wait time to get you items. The fastest I had an item arrive was 2 weeks and the lashes 2 months. If you want the items in rush there is a hefty charge for oversea expedited shipping so plan ahead! If you know you need an item for an event or if the season are changing order it a minimum month prior to when you will need it. There are many more items than clothes and trinkets in which I shop for. The selection is endless. If you find a product satisfying don’t forget to leave reviews so that more people know whether to buy it or not. Something what makes or breaks a purchase for me is if there are no reviews or few reviews that are ok. OVERALL: Don’t be afraid to shop from this app! Do some research into the fine details of what you are buying!
    more
  • Very intuitive Feb 4, 2019

    By $_Amelia_$
    Overall enjoy the shopping experience. Love how I can easily keep track of my items after I order them. Like how the site keeps track of what I like. There are some improvements that need to be done but they have fairly easy ways to suggest how to improve. So overall I am very impressed. You do need to be careful with how you apply your coupon and not use them until you are ready to check out, made that mistake and lost out on my new customer coupons. You also have to realize that Ali is like a host for MANY other companies so you need to read each companies policies before you purchase, and shop around for the best prices. But there are also many unique items as well, so have fun shopping. I’ve only explored the tip of the iceberg. There are also many advantages when you build a relationship with a store within Ali, depending on the store of course. But most want your repeat business. Just like any other company.
    more
  • The app is intuitive and user-friendly Sep 6, 2017

    By busybeemallusa.com
    Very easy shopping experience and the product information is reasonably descriptive, but your ability to ask pre-sale questions will help you avoid bad purchases. AliExpress will come to dominate all e-commerce for as long as the sellers remain honest. I see that several suppliers are extorting 5-star ratings by purposely short-shipping orders and then telling the customer to provide a 5-star rating in exchange for the re-ship and fulfillment to complete the order. This is a dishonest practice. I will give the 5 stars, but I do so with great scorn. Suppliers have argued that they will not re-ship prior to a 5-star rating. I have made many thousands of dollars of orders and have experienced this issue occasionally.
    more
  • Feb 21, 2021

    By Christine Echelbarger
    i have placed well over 150 orders on aliexpress. a handful of items never got to me but i was promptly refunded full cost incl. shipping. i shop mainly for stationery items, and have saved hundreds of dollars. shipping has gone up since covid, but the price still can't be beat. most stores offer combined shipping. communication response within 48 hours. there are a few copyrighted items being sold without permission, but that is the minority. shipping takes min. 2 week some longer. worth it.
    more
  • Fun Company, app a little buggy - Revised: Don’t buy from them! Dec 18, 2019

    By DCA3
    Revised review: After having 6 orders in the last month arriving damaged and or not delivered at all, I am not going to buy from them again. If I can close my account, I will. I advise you not to buy anything of value from this company. You will wait weeks or months for your order. You will likely receive it damaged due to poor packaging or you may never receive it at all. You can get most of these items from other more reliable companies. ————————————————- Old review: I enjoy AliExpress very much. Many unique items at great prices. Shipping is usually free but very slow; 4-8 weeks to the US. The app is nice but pages sometime load very slowly or not at all. Videos also load slowly or not at all. Be careful, many stores ofter the same items at extremely different prices. Always check other stores for the same item and you may find a much lower price. Many vendors put a phony low price on the ad but when you click on it the actual price is higher. Just shop around and you will have fun. Note to US customers: Asian clothing sizes are generally much smaller than US sizes - read sizing info carefully before ordering.
    more
  • Convenient Jun 5, 2020

    By 129spirit
    I like the app for the most part, it is fairly easy to use. Everything I’ve ordered has been as described. I don’t like that sometimes when an item evidently arrives at our post office, not yet delivered to me, the buyer, automatically in the app it checks off that buyer confirmed delivery. I’ve noticed because I will see this in the app and be concerned as to what happened. Then a couple days later our post office notifies me I have a package in. So it seems to be automated when the post office scans something? One item however, I still have not received. And yet in the app, without me selecting the option, it says the buyer confirmed delivery. I should be the one confirming, not something automated when our local post office supposedly gets it.
    more
  • Awesome shopping online experiences, only some non-responding incompetent sellers. Nov 9, 2019

    By Tetrahedronman
    Awesome shopping online experiences. Mostly great money-saving items, but sometimes the sellers are slow to respond or do not respond when wrong item or defective item is sent.. 90% excellent, professional, but some not so good sellers, maybe 10% fail to respond, even after many contacts to respond to incorrect or defective item sent. Alibaba management, please try to fix those problems. I need to contact phone number for customer service when seller(s) fail to respond, even after many, many attempts over long periods of time. It can get frustrating losing money on only some items. Please weed out your not so honest and incompetent sellers...
    more
  • Feb 9, 2021

    By Raymond Jones
    The app itself works well, it does think my phone is jailbreak though. The stuff you buy is hit and miss. Take your time, use common sense and really look at the pictures to avoid being ripped off. The free shipping can be fast, last purchase took like 10 days which is fast, though there has been some where its been over 6 months and still not arrived.
    more
  • Mixed review Jul 3, 2020

    By ndt9
    Overall great shopping app. My biggest concern is that many of the sellers take 7-10 days to ship items. Now finding that items I ordered take 21-28 days just to get out of China. I have 5 items that were ordered 5 weeks ago and still have not arrived. I have several items saved in my shopping cart but have no intention to purchase until I receive some of my current orders. It is disappointing to have to wait this long. Another concern is that the tracking for orders is very spotty. Most shipments can go weeks without any status updates! Why? Last set of orders came more quickly. also better tracking updates
    more
  • Feb 19, 2021

    By Laura Spence
    Used this app for a few years and has always been great. But recently I had an issue and AliExpress were rubbish. I had evidence and everything and they still sided with the seller. So I was £25 down and there's no way of contacting them directly. So just be careful what you order. It's great for little accessories, t-shirts, makeup etc. Never bought anything of large value or electronic/electrical
    more
  • Landscape Mode PLEASE! Jun 30, 2020

    By ipodmama2
    I give this three stars because it is an ipad app and it only supports portrait mode. Please add landscape mode for the iPad. I use my ipad in a keyboard case, since I prefer typing with a separate keyboard in order to have full screen viewing. Very awkward to turn it sideways to view the app, plus I have to actually hold the ipad in my hands rather than using the case to prop it up. Otherwise the app and shopping service seem to work very smoothly. I’ve ordered three times and have had good experiences. Prices are very competitive. Another improvement is that would be nice if there was an easier way to view the prices on individual items when there are multiple options in one listing. Using the app as it is set up, you have to click on each item in the listing to get the prices. Sellers know this, and they will list one thing very cheap, which makes you have to look at all the items individually to get the price on them. This slows down my shopping tremendously.
    more
  • This app is great but needs lots of work May 27, 2020

    By IPhone Critique
    This app is great but need lots of work to be great. There is no home page button to go to and the user must back track to get to the search feature. The communication to sellers is also spotty as the sellers doesn’t even know what they sold to me. The overall look is colorful but this website is missing a lot of things. Too much to list but works okay if you know how to manage. So far I can manage to get to where I want. The search feature also does not link the word to the item you are looking for many times. That area needs a lot of work. I’ll stop here and say it’s just okay. Hope the web designers will start making this website more useful and user friendly to navigate. 3 STARS for now.
    more
  • We are getting better together! Sep 1, 2018

    By SpiderFemmr
    I’ve only been shopping at this website since the first part of August. Initially, I stumbled around, got lost, wanted to fix all of the English instructions that had been translated Imperfectly, and turn all those blasted centimeters to something I understood....inches. Now, however, I am getting the hang of navigating, trying to see what else AliExpress has to offer & actually figuring out how to find help. I did a chat with Eva who was very helpful & showed me what I needed to do & it worked! I’ve been assured that some features I’d like to see are already in process & will be coming in a future upgrade. I love this app! I’ll check back in several months and see if I still love it, hopefully bump up my rating.
    more
  • No Landscape mode??? Sep 23, 2020

    By Arclight Infinity
    What happened? There used to be a landscape mode and now with the update it’s gone??? Why????? The update destroyed a perfectly fine app that was good, and now is terrible. Also, the buttons and the UI are too huge. Not everyone needs a button size of a coin, please give us options to adjust button size? I want to see more products and pictures, not category buttons. Also when you navigate browsing stuffs, there’s NO button to go back to home. This is very bad because after you browse a product, then follow recommendation list and go to view another, then lets say you view like 20 items through recommendation list at the bottom. Then you want to go home to check your order or change category. Guess what? THERES NO SHORTCUT TO GO HOME. you have to press ‘back’ arrow 20 times to go back to home. Again, Why??? Why there’s no shortcut that takes you to main page??
    more
  • Feb 9, 2021

    By Jessica Zebulun
    Its kind of a gamble as to whether or not your package will arrive. Especially if youre in the US. I waited 3 months for a package and it never got to me. Contacted the seller, and they said that it was delivered. Very confused as to how i did not recieve it and its been delivered. It happened again recently to two more of my orders. Will not be using the app or service again. Waste of time and money
    more
  • Feb 21, 2021

    By Rythan Antares
    The estimated delivery dates listed are all not fulfilled if ur living in a western country. Selecting the Cainiao way to ship your products can make it stuck at the airport for maybe months. Especially to Canada, I heard someone got their orders six months later or even more crazy. This is fraudulent information. It's misleading to post the wrong estimated shipping times. And the customer services are not helping. They don't seem to care and don't see it as problems. Great service huh???
    more
  • Feb 10, 2021

    By Laura Beazly
    This app has really gone down hill. Lately the tracking has been completely off, and items show they're delivered but I haven't received them. Several have been delivered to a completely wrong state. In addition, quite a few items are not the same as pictured and are of different, cheaper materials than advertised. I have made many purchases over the last four years, but have decided to discontinue shopping here. If you shop here you risk just throwing your money away.
    more
  • Feb 3, 2021

    By Havendale Blvd
    Poor communication with sellers is a major set back. BE WARNED!! 75% of your purchases, at least, wrong, dysfunctional, never should leave their quality control. Their items are rarely as shown in pictures. Zero communication with customer service. They do not respond to emails. Their communication tool has been "under maintenance" for over a year. The sellers are horrible to communicate with. They do not respond AFTER the purchase is made. YOU'VE BEEN WARNED.
    more
  • Feb 10, 2021

    By Guy Swaggerty
    This used to be good, at least when you actually receive what you bought. Now there customer service is garbage. I'm still waiting for something order in November was supposed to be here I December and here we are I haven't received it, I've already moved, so I never will, and all they say is just wait for it? This has been with more than one item too. Never shopping Ali again. Before they used to at least make it right by giving a refund. Now they just tell you to keep waiting.
    more
  • Feb 15, 2021

    By Nuha Hassan
    The app is not working properly at all. Can even load the itemd. Before it was nice but now always it is down not working. How can it work properly? Even we don't see proper tracking? Why this app is working so poorly? To whom we have to submit our concerns? Now confused if it is app or phone issue? Tried all the possible way to work the app, restarted the phone, cleared the cache and even un inatall and reinstalled the app. Very upset with the app
    more
  • Feb 14, 2021

    By Vinh Luong
    Read first before you download this app. Great prices, slow delivery usually takes a month or more to be delivered, many items look good bit it is of very poor quality I ended up throwing it away, if the item is lost or takes more than 2 months in transit or the post office lied about your item hasnbee delivered other reason something goes wrong and you open a dispute you will be guaranteed to lose the dispute because Ali express always favor the seller. You will lose what ever money you spent.
    more
  • Feb 5, 2021

    By karen orlanski
    There are two orders I should have received, I've been trying everywhere in the app to communicate with the store or with costumer service and there's no way no response (the usless automatic chat leads you nowhere). Now one of the items is marked as received????? IT NEVER ARRIVED!!!! They are a bunch of scammers. And they were not that cheap. I want my money back and will fight for the platform to be removed since it's clearly a big scam. I deeply regret trusting them. Don't do it.
    more
  • Bad customer service & they disregard complaints made on dishonest sellers who lie and commit fraud. Jun 17, 2020

    By Mamakate1
    Customer survive I recently found out says they don’t allow dishonest sellers to ruin their reputation however when filing a complaint about a seller who committed fraud and I’m out $99 for an item AliExpressed agreed this seller was dishonest and committed fraud. I was able to prove this with documentation I uploaded, but AliExpress refuses to make the seller correct the issue! And allows this seller to continue selling products. DO NOT BUY ANYTHING FROM A SELLER AT “ALIST-BEAUTY STORE” Most sellers are honest and there are many good products sold through AliExpress but customer service is the worst and communication from AliExpress is almost non existent. I have been waiting weeks for the office of a supervisor or higher to call me as I was told they would and still no response. The chats person tells me that office was suppose to call me but still no action.
    more

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