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AliExpress

AliExpress

Alibaba Mobile

Get free shipping on over 75% of items!

4.6 Ratings 12M+ Reviews 100M+ Downloads

Ratings & Reviews

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  • img Community
    Perhaps the most obvious choice, AliExpress is the one I return to over and over - wherever I am - in the US, France, Serbia or Iraq. While I lived there, shipping to Iraq was never an issue with any of the sellers.
    img by mayadah
    2 years ago
  • img Community
    Most of the time, when you are shopping online, you are buying from a middle man who marks the prices up 50-100%. AlieExpress lets you buy directly from the factory and delivers the purchase right to your doorstep.
    img by Shekhar
    1 year ago
  • img Expert

    Why we chose AliExpress:

    • Enormous selection of tech - both famous brands and lesser-known names.
    • Laptops start at $92, smart TVs at $116, while an iPhone 12 can be had for $944.
    • AliExpress offers great customer support and buyer protection, making sure that every product is delivered to your door - or you get a full refund.
    • Unfortunately, most items are shipped from China, which can rack up the shipping costs. You can get some items directly from US sellers - but not all. 
  • My favorite app! Aug 29, 2020

    By KarolinaDean
    I LOVE AliExpress! When I come across anything I like on other shopping sites, I always check AliExpress and usually find the same item or something so similar that any difference(s) is so minor that it’s unimportant. And the items on AE’s app are usually a far better price. I’m a visual artist and crafter and, if I can wait out the delivery time (which is sometimes only 2-4 weeks, but usually 1-1/2 to 2 months), I’ve found countless fabulous deals on supplies, tools, even DIY project kits. I’ve also been able to create an awesome wardrobe of stylish, cutting-edge clothing, shoes, accessories and costume jewelry, for remarkably affordable prices. I really needed to fashionably express myself after turning 40 and going through a divorce a few years back, and have been able to do so without wasting my money on fast fashion, fads or boring “middle-aged lady” clothes. They have “middle-aged lady” clothes if that’s what you want, but the possibilities are endless. And the app is so user-friendly. I’m getting married again (to someone wonderful this time) and have even found and purchased my exquisite, perfectly made wedding gown and reception dress, plus shoes and accessories as well as many of our decorative elements, on the AliExpress app. I can’t recommend this app highly enough. I love love love it!
  • It’s like Christmas everyday! Jun 21, 2020

    By BaconBiscuitz
    I can wait to get to my mailbox to see what has come today. I am a diamond member, I suggest start out slow so you learn how this app works. Learn how to go to the store itself and look at its rating. I only order from stores that rate a 4.8 or above. Look at the pictures that the customers post in the ratings and read what they say. Shipping is long if it’s free and sometimes is not tracked. Pay for better shipping methods if you can. Read the description and the specifications!! The pictures are deceiving, it looks like you get hundreds, and then receive 5. Contact the store owner if you have questions they are extremely helpful and can customize your order at times. If you receive something in error, which is rare, contact the seller first, do not file a dispute unless they don’t respond. Coupons can be applied, they are hard to figure out sometimes. Get used to using your account. You must confirm your orders when you receive them. I like reviewing what I have received and take pictures when I can so other shoppers can see what you actually get. I have ordered from hundreds of stores and have had only 2 errors!! My orders are usually for crafting. Be careful with sizes, they usually run small. Electronics are probably a risky purchase. Best advice: Read the specifications! Read the descriptions!! Have fun receiving Christmas every day!
  • Good app but... Dec 11, 2019

    By mitchkyng75
    It’s a great app and a great place to shop but not all sellers are cooperative. I just had a seller June electronicity/Junnuo tech. Store took their time getting back to me and was slowly helping me. It was like they were stretching the return limit so you’d end up with a faulty product. Then after I told them what was wrong and sent a video of the obnoxious noise it was making. They told me that “ it’s a normal sound my friend” which wasn’t supposed to sound like that at all, so they will give faulty advice as well. Very sneaky and unscrupulous. Many other seller have done the same or had another tactic. But I had no idea that 15days after you get product there’s no return etc. the seller was being politely unhelpful and ended up with a brand new product that runs like it is 15yrs old. They wouldn’t help and was being childish. This was just my last mishap with a seller I’ve lost so much money on this site it’s sad. I would highly recommend only buying once and a while when they have better prices or sales. But I would suggest you just go to eBay cause same sellers but they have to follow American rules and policies. So be very careful there are good sellers that don’t try to trick you but there are very unscrupulous sellers on this site as I imagine they did this to just me I’m sure they tricked others as well. I usually compare prices then if I have to order from here I will but typically go elsewhere.
  • Be diligent in your research Sep 14, 2019

    By Jennifer Denton
    The old saying is true that if it seems too good to be true then usually it is. I have doubt that this app is no exception. There are a few things that I have received and found them to be a good bargain. But oftentimes in order to get decent items, you’re paying close to what you would in a store near you. I’ve found that often times companies will take pictures very close up to an object to make it appear larger than it is so when you receive it you are really aggravated that it is so small. No wonder it was so cheap. And finally, I’ve found that there are shops you must watch out for because they have marketed something as theirs only to find out they have stolen it from another artist in another part of the world and there’s not a whole lot that can be done about it. But I can’t help but laugh at the USA when they outsource their products to make a bigger profit because all they have done is given the opponent their secrets and they just produce it under their name and make them a competitor. I used to like this app but I’m not near as fond of it as I once was. Also, I’ve had to file a lot more disputes because of either not getting something or getting a defective product. Finally, the shipping has become much more expensive in the past six months. You have to be careful of that now. So it is what it is and you get what you pay for in the long run.
  • May 7, 2021

    By Linda Little
    My first order was a disaster but it was my fault I didn't know there process. I ordered everything 2 maybe 3 times but the company is working on refunding all my money. I think this company is great they have unique merchandise from all over the world. Amazon or Wish the same ole thing. I will continue to shop from here love it Linda
  • Great savings on carbon bicycle parts Oct 3, 2019

    By Hanale63
    I recently started using AliExpress for name brand bicycle parts at a great price. So far I’ve received everything I’ve purchased from this website. Most everything comes from China so there’s an extra wait time to receive stuff. If you use the mobile app you sometimes can save a little extra then using the website. You’ll be amazed how much you can save from buying from China. Lots of things are brand name items and the items that aren’t brand the quality is real good. Most everything you buy in the US comes from Asia anyway. You just cut out the middleman. AliExpress is easy to use. Most all the sellers respond to your questions so you can ask anything before you buy. There English is a little broken so you’ll have to read between the lines. Just be sure to check the sellers feedback before you buy. You’ll want to be sure to buy from a reputable seller with a good history. I’ve purchased a carbon wheel set for $500 where the name brand wheels would cost $2,500. The ride quality is great no complaints. If you do have an issue support will freeze the payment to the seller until the issue is resolved and you have control to release the funds to the seller or get a refund.
  • Apr 20, 2021

    By tess
    You can find very good qualitative items for a fair price. However, you have to know how to find them since the filters don't really help. Best is, if you add whatever you like to your wish list & then the app recommends you similar items. Also, I like that you can dispute products to get your money back if it isn't as described or displayed. Nevertheless, I dislike that the shipping often can take up to 1.5months. Overall, I like the app and often recommend it to my friends and family members.
  • My favorite app! Aug 29, 2020

    By KarolinaDean
    I LOVE AliExpress! When I come across anything I like on other shopping sites, I always check AliExpress and usually find the same item or something so similar that any difference(s) is so minor that it’s unimportant. And the items on AE’s app are usually a far better price. I’m a visual artist and crafter and, if I can wait out the delivery time (which is sometimes only 2-4 weeks, but usually 1-1/2 to 2 months), I’ve found countless fabulous deals on supplies, tools, even DIY project kits. I’ve also been able to create an awesome wardrobe of stylish, cutting-edge clothing, shoes, accessories and costume jewelry, for remarkably affordable prices. I really needed to fashionably express myself after turning 40 and going through a divorce a few years back, and have been able to do so without wasting my money on fast fashion, fads or boring “middle-aged lady” clothes. They have “middle-aged lady” clothes if that’s what you want, but the possibilities are endless. And the app is so user-friendly. I’m getting married again (to someone wonderful this time) and have even found and purchased my exquisite, perfectly made wedding gown and reception dress, plus shoes and accessories as well as many of our decorative elements, on the AliExpress app. I can’t recommend this app highly enough. I love love love it!
  • It’s like Christmas everyday! Jun 21, 2020

    By BaconBiscuitz
    I can wait to get to my mailbox to see what has come today. I am a diamond member, I suggest start out slow so you learn how this app works. Learn how to go to the store itself and look at its rating. I only order from stores that rate a 4.8 or above. Look at the pictures that the customers post in the ratings and read what they say. Shipping is long if it’s free and sometimes is not tracked. Pay for better shipping methods if you can. Read the description and the specifications!! The pictures are deceiving, it looks like you get hundreds, and then receive 5. Contact the store owner if you have questions they are extremely helpful and can customize your order at times. If you receive something in error, which is rare, contact the seller first, do not file a dispute unless they don’t respond. Coupons can be applied, they are hard to figure out sometimes. Get used to using your account. You must confirm your orders when you receive them. I like reviewing what I have received and take pictures when I can so other shoppers can see what you actually get. I have ordered from hundreds of stores and have had only 2 errors!! My orders are usually for crafting. Be careful with sizes, they usually run small. Electronics are probably a risky purchase. Best advice: Read the specifications! Read the descriptions!! Have fun receiving Christmas every day!
  • Good app but... Dec 11, 2019

    By mitchkyng75
    It’s a great app and a great place to shop but not all sellers are cooperative. I just had a seller June electronicity/Junnuo tech. Store took their time getting back to me and was slowly helping me. It was like they were stretching the return limit so you’d end up with a faulty product. Then after I told them what was wrong and sent a video of the obnoxious noise it was making. They told me that “ it’s a normal sound my friend” which wasn’t supposed to sound like that at all, so they will give faulty advice as well. Very sneaky and unscrupulous. Many other seller have done the same or had another tactic. But I had no idea that 15days after you get product there’s no return etc. the seller was being politely unhelpful and ended up with a brand new product that runs like it is 15yrs old. They wouldn’t help and was being childish. This was just my last mishap with a seller I’ve lost so much money on this site it’s sad. I would highly recommend only buying once and a while when they have better prices or sales. But I would suggest you just go to eBay cause same sellers but they have to follow American rules and policies. So be very careful there are good sellers that don’t try to trick you but there are very unscrupulous sellers on this site as I imagine they did this to just me I’m sure they tricked others as well. I usually compare prices then if I have to order from here I will but typically go elsewhere.
  • Be diligent in your research Sep 14, 2019

    By Jennifer Denton
    The old saying is true that if it seems too good to be true then usually it is. I have doubt that this app is no exception. There are a few things that I have received and found them to be a good bargain. But oftentimes in order to get decent items, you’re paying close to what you would in a store near you. I’ve found that often times companies will take pictures very close up to an object to make it appear larger than it is so when you receive it you are really aggravated that it is so small. No wonder it was so cheap. And finally, I’ve found that there are shops you must watch out for because they have marketed something as theirs only to find out they have stolen it from another artist in another part of the world and there’s not a whole lot that can be done about it. But I can’t help but laugh at the USA when they outsource their products to make a bigger profit because all they have done is given the opponent their secrets and they just produce it under their name and make them a competitor. I used to like this app but I’m not near as fond of it as I once was. Also, I’ve had to file a lot more disputes because of either not getting something or getting a defective product. Finally, the shipping has become much more expensive in the past six months. You have to be careful of that now. So it is what it is and you get what you pay for in the long run.
  • May 7, 2021

    By Linda Little
    My first order was a disaster but it was my fault I didn't know there process. I ordered everything 2 maybe 3 times but the company is working on refunding all my money. I think this company is great they have unique merchandise from all over the world. Amazon or Wish the same ole thing. I will continue to shop from here love it Linda
  • Great savings on carbon bicycle parts Oct 3, 2019

    By Hanale63
    I recently started using AliExpress for name brand bicycle parts at a great price. So far I’ve received everything I’ve purchased from this website. Most everything comes from China so there’s an extra wait time to receive stuff. If you use the mobile app you sometimes can save a little extra then using the website. You’ll be amazed how much you can save from buying from China. Lots of things are brand name items and the items that aren’t brand the quality is real good. Most everything you buy in the US comes from Asia anyway. You just cut out the middleman. AliExpress is easy to use. Most all the sellers respond to your questions so you can ask anything before you buy. There English is a little broken so you’ll have to read between the lines. Just be sure to check the sellers feedback before you buy. You’ll want to be sure to buy from a reputable seller with a good history. I’ve purchased a carbon wheel set for $500 where the name brand wheels would cost $2,500. The ride quality is great no complaints. If you do have an issue support will freeze the payment to the seller until the issue is resolved and you have control to release the funds to the seller or get a refund.
  • Apr 20, 2021

    By tess
    You can find very good qualitative items for a fair price. However, you have to know how to find them since the filters don't really help. Best is, if you add whatever you like to your wish list & then the app recommends you similar items. Also, I like that you can dispute products to get your money back if it isn't as described or displayed. Nevertheless, I dislike that the shipping often can take up to 1.5months. Overall, I like the app and often recommend it to my friends and family members.
  • Ali Express App Review Sep 15, 2020

    By Ssodagi
    For the most part the app works well as other apps of the same type. However, there are times I am looking for something and it totally misunderstands what I am telling it in the search. The other problem I see, is that there’s no way to track your shipment once it leaves China. I waited almost 5 months before I got my last order. Don’t worry though, usually it doesn’t take this long; probably due to the pandemic. Another thing that is very difficult to do, is to review stamps (for paper crafts/scrapbook) and metal dies, because they have the same name and it doesn’t not show if you are leaving the review for the stamp or the metal cutting Dies. The last thing that is very aggravating, is that when you’re order is missing still and you want to put a dispute an order, you have to put a dispute for each individual item in your order; it will not let you dispute the entire order and this is extremely time consuming when you have a very large order. There are boxes to let you check them individually or as an entire order but there’s no button that lets you do the entire order. And it’s the same when you receive your item; even if you get the whole shipment in one envelope. If these things get fixed I’ll probably will give it 5 stars.
  • May 7, 2021

    By Shawn N
    I enjoy the app/website. It keeps you occupied for hours. Other reviewers had problems with the shipping. I don't think the app or the aliexpress website has control on how long the sellers ship the product. One product with paid shipping expected to arrive 16-26 days arrived in 40 day's. Another product, free shipping expected 30-50 day's arrive red in 14 day's
  • Very great app! Apr 29, 2021

    By sweetiepie_SAVAGE
    I was a little skeptical about Aliexpress before i started buying, but let me tell you, Aliexpress is definitely worth a try! Now most of the sellers on Aliexpress are from China or out of country, so i would not go to them if you need your package in a speedy fast hurry, but if your just a heavy shopper like me and forget you buy things when you buy them (lol) packages are always a surprise! on most orders, the estimated shipping say around 89 days, but so far i have place 14 orders in the past week or 2, and three of them have come in way before estimated delivery. I really like their cart feature, where you can buy one item at a time, or select only the items you want to buy in that purchase. i find it very convenient because on most apps you have to place orders altogether, but with Aliexpress you can pick and choose which items you want to buy. They have feeds where you can check out other people’s reviews about other products, based on the thinks you’ve liked, wishlisted, added to your cart, or searched up which, to me, is a very nice concept. Overall the app is great and i definitely recommend to most <3
  • Apr 30, 2021

    By Michael Brown
    I use the app a lot, it's a pity that the coupons you receive don't go towards items already in your cart. You can also tell that a lot of the items have been rushed and not checked properly made. The sellers need to understand that people come in all shapes and sizes and not one big standard tiny. I have found that the coin exchange system to not be very good as everything either looks cheap, as gone straight away or is not available for delivery to your country so the coins I have are no good.
  • May 5, 2021

    By Lance Kinzle, CPA CAMS
    Had multiple orders where I paid via PayPal then order was closed due to "security concerns" and money still hasn't been returned. message said something about removing coupons and trying again so I did and the same thing happened. Now I am out over a hundred dollars and the FAQs says it could take up to 20 days to get a refund. I just want to buy some brick toys how is that a security concern and if there was a concern why take my money and then close the order. CFPB complaint to be filed.
  • Apr 22, 2021

    By Steven B
    Shipping can be deceptive as it can show free shipping but when you add it to the cart the price changes. App is unstable. Twice now After I have placed a order I have had the vendors refuse to ship the order unless I paid an additional cost. The latest one was for 13.81 and they wanted an additional 18.00 before they would ship. Some vendors are honest, others say that the items have shipped but they never arrive and it is a hassle to get your money back.
  • Apr 24, 2021

    By Shaimaa Moustafa
    Terrible do not use. I ordered some items and it did not arrive even after waiting for 2 months. When I requested a refund, the seller send me a message saying to check the post office warehouse. It is not my responsibility to conduct a search for items. Be careful, this app is not like Amazon at all!!! There is no customer service phone number to help with disputes. Once they collected your money, they don't care. Terrible service. I'm very dissapointed. I will never use it again.
  • Pathetic Jan 27, 2021

    By Night Goth
    I am giving this app and company only 2 stars because AliExpress services does not help you with any of the disputes that you may have with sellers, and it takes the sellers forever just to get back to you if they even care about getting back to you. AliExpress company does have a lot of products for sale but when it comes time to purchase a item and the sellers take your money with no problem but, when it comes to the refund of it back to you when you don’t receive the item it can become very problematic to the point that you may have no choice but to call the authorities in the country in which you are having the problem, the biggest thing that AliExpress needs to fix in my opinion is the way and speed the cancellation of an item works and being able to remove or delete the items from your “ to be paid “ list my opinion is that AliExpress needs to become a lot faster when it comes to helping people with disputes and forcing the sellers to refund money faster, along with updating the ability to remove items from the - to be paid for - list if you no longer desire it, but the biggest thing I would like to be able to see changed is the ability to see all of my past purchases on a separate list so if I want to buy it again then I can find it easier
  • May 4, 2021

    By Kashif Nawaz
    The problem with AliExpress is that, if your device will not work properly after few days of used, than you're out of luck. There's literally NO WARRANTY process. I ordered an SSD and after less than a month used it's failed. The seller asked me for video proof which I provided and then he said sent the SSD back on my own expenses which is more than double the price of SSD. So AliExpress is one-way shopping app. If the devices you bought works your good otherwise you have a good paper weight.
  • Terrible customer service Jul 24, 2020

    By nimra222
    I ordered some merchandise in February and I guess I had forgot to put in the address number, which on my part was my fault, but they did not know until the package came to the US in March, so they returned it to the sender. Then since then the Corona Virus was starting to appear in the US, my seller couldn’t ship the package back to me for some time. I asked for updates every month, because I ordered some other things from China from other apps and they came in. I later asked for a refund in the beginning of June because I no longe wanted the merchandise and the seller kept telling me she will talk to the courier. Then she wouldn’t get back to me and when she did she told me I will get the refund when the merchandise is returned to them, but my tracking said it was returned to the sender back in April, so I asked her to clarify again. Every time I kept asking for her to update me she said she would check but i never got an answer. Now it is almost August, so this has been ongoing since the beginning of 2020. Then I tried to contact customer service but they don’t have any live people, only bots and they don’t even have a number that I can call for help. So I can’t even contact Ali express but only the seller who is not satisfying my customer service in any way. This was the first time I ordered on Ali express and definitely the last time.
  • Apr 21, 2021

    By Foxx Heart
    After they allowed shipping charges, most of the sellers changed to being complete scum. Out of my last 10 orders, I've had to contact customer service probably 8 times because sellers demand more money after you buy, refuse to accept coupons provided by the site (which they are supposed to be required to accept), send out the wrong item and refuse to refund, etc. It's a complete waste of time when there are much better options.
  • Biggest crooks on the App Store Sep 15, 2020

    By LadyA-
    I ordered a few hundred dollars worth of stuff. A few days later, I immediately saw that my purchase was shipped to California and I live at the edge of the East Coast—I’ll let you guess the state. I reached out to the seller and they denied it. We went back and forth sharing pics and tracking until I filed a complaint which took Aliexpress forever to even read the details of the case because this went on for two weeks and before they asked me for screenshots I had already submitted twice. A long while afterwards, I discovered my identity was stolen and my card info used. I contacted the company to tell them the charges on my account were fraudulent and I was going to report my cards as stolen. When I did so, I got new cards and tried to give the company another chance. This was December when my info was used and I’ve submitted countless appeals and verification requests to prove I am the owner of the cards:sending photo ID, bank states, pics of the cards, my banks’ judgements, and police reports and they still won’t unrestricted my account. They are the most incompetent company I’ve come across. The worst customer service teams. All they do is lie to end the conversation. One star is too good for these con artists. They protect their scammers better than clients. They are a disgusting company who has never reached out to me or my bankers.
  • Apr 16, 2021

    By Jo Tawhai
    This app has issues I am not fond of. Two products have not arrived, one a BTS bracelet, and the other are face masks that I purchased. I waited for over a month for the masks and when I checked the tracking, it said it arrived at my home but when I looked at timeline bar, it said it was in China. The only item I have received, is the ear piercing guns I spent money on. Terrible. I can't even message the seller to request a refund.
  • img Community
    Perhaps the most obvious choice, AliExpress is the one I return to over and over - wherever I am - in the US, France, Serbia or Iraq. While I lived there, shipping to Iraq was never an issue with any of the sellers.
    img by mayadah
    2 years ago
  • img Community
    Most of the time, when you are shopping online, you are buying from a middle man who marks the prices up 50-100%. AlieExpress lets you buy directly from the factory and delivers the purchase right to your doorstep.
    img by Shekhar
    1 year ago
  • img Expert

    Why we chose AliExpress:

    • Enormous selection of tech - both famous brands and lesser-known names.
    • Laptops start at $92, smart TVs at $116, while an iPhone 12 can be had for $944.
    • AliExpress offers great customer support and buyer protection, making sure that every product is delivered to your door - or you get a full refund.
    • Unfortunately, most items are shipped from China, which can rack up the shipping costs. You can get some items directly from US sellers - but not all. 
  • My favorite app! Aug 29, 2020

    By KarolinaDean
    I LOVE AliExpress! When I come across anything I like on other shopping sites, I always check AliExpress and usually find the same item or something so similar that any difference(s) is so minor that it’s unimportant. And the items on AE’s app are usually a far better price. I’m a visual artist and crafter and, if I can wait out the delivery time (which is sometimes only 2-4 weeks, but usually 1-1/2 to 2 months), I’ve found countless fabulous deals on supplies, tools, even DIY project kits. I’ve also been able to create an awesome wardrobe of stylish, cutting-edge clothing, shoes, accessories and costume jewelry, for remarkably affordable prices. I really needed to fashionably express myself after turning 40 and going through a divorce a few years back, and have been able to do so without wasting my money on fast fashion, fads or boring “middle-aged lady” clothes. They have “middle-aged lady” clothes if that’s what you want, but the possibilities are endless. And the app is so user-friendly. I’m getting married again (to someone wonderful this time) and have even found and purchased my exquisite, perfectly made wedding gown and reception dress, plus shoes and accessories as well as many of our decorative elements, on the AliExpress app. I can’t recommend this app highly enough. I love love love it!
  • Great savings on carbon bicycle parts Oct 3, 2019

    By Hanale63
    I recently started using AliExpress for name brand bicycle parts at a great price. So far I’ve received everything I’ve purchased from this website. Most everything comes from China so there’s an extra wait time to receive stuff. If you use the mobile app you sometimes can save a little extra then using the website. You’ll be amazed how much you can save from buying from China. Lots of things are brand name items and the items that aren’t brand the quality is real good. Most everything you buy in the US comes from Asia anyway. You just cut out the middleman. AliExpress is easy to use. Most all the sellers respond to your questions so you can ask anything before you buy. There English is a little broken so you’ll have to read between the lines. Just be sure to check the sellers feedback before you buy. You’ll want to be sure to buy from a reputable seller with a good history. I’ve purchased a carbon wheel set for $500 where the name brand wheels would cost $2,500. The ride quality is great no complaints. If you do have an issue support will freeze the payment to the seller until the issue is resolved and you have control to release the funds to the seller or get a refund.
  • May 7, 2021

    By Shawn N
    I enjoy the app/website. It keeps you occupied for hours. Other reviewers had problems with the shipping. I don't think the app or the aliexpress website has control on how long the sellers ship the product. One product with paid shipping expected to arrive 16-26 days arrived in 40 day's. Another product, free shipping expected 30-50 day's arrive red in 14 day's
  • Very great app! Apr 29, 2021

    By sweetiepie_SAVAGE
    I was a little skeptical about Aliexpress before i started buying, but let me tell you, Aliexpress is definitely worth a try! Now most of the sellers on Aliexpress are from China or out of country, so i would not go to them if you need your package in a speedy fast hurry, but if your just a heavy shopper like me and forget you buy things when you buy them (lol) packages are always a surprise! on most orders, the estimated shipping say around 89 days, but so far i have place 14 orders in the past week or 2, and three of them have come in way before estimated delivery. I really like their cart feature, where you can buy one item at a time, or select only the items you want to buy in that purchase. i find it very convenient because on most apps you have to place orders altogether, but with Aliexpress you can pick and choose which items you want to buy. They have feeds where you can check out other people’s reviews about other products, based on the thinks you’ve liked, wishlisted, added to your cart, or searched up which, to me, is a very nice concept. Overall the app is great and i definitely recommend to most <3
  • Apr 19, 2021

    By Brandi Colby
    Been wonderful, the products are mostly of good quality, some aren't but it is what it is. I've gotten back on to edit my review, and I just love this site! The shipping has gotten slightly better as well as the product quality of a lot of things that I've bought from here. I just love this place for shopping and gifts and I'm gonna shop a little more so, Bubye for now!
  • Great place to buy things!! Dec 4, 2020

    By Old Atari nut
    I have been buying from Ali Express for years and they have gotten better every year! I live in the States and it used to take 1 month or more to get anything from Ali and other similar sites. The last 2 years it has taken on average 2 weeks to get most items, sometimes 1 week like recently, surprising with the whole COVID-19 shipping delays Ali has done great for me! Now if I need something name brand very quick, in a day or so I have to hit the normal other shopping sites so I can get an item in a couple days but if you plan ahead just a little and be a little patient you can get some great deals on things, just be smart and check out the seller and feedback and number of sales and star scores and you should be just fine. Ok gotta go, ordering some more stuff from Ali so I can get it before Christmas... ...are you still here, seriously, did you really read this far?? Good for you, now stop reading and go buy some stuff, hurry, now!!! Oh yea don’t forget to use the coupons you see on the site and on the sellers page, they will save you a little money which makes it even better!! Ok by...🤗
  • Lot can be improved Feb 15, 2019

    By Fenfinolhu
    the searches are dramatically manipulated to attract people with low prices by extra garbage piece store owners include with the items like searching for iphone and results include converter adaptor price in search results. There are some Honest store owners which cannot be pin pointed with general star system of grading in this 21st Century . Some owners purposely keep canceled items until shipping period expires although they don’t wanna ship, which will drive you crazy as your fund is hold until the period expires and cannot be sure to buy from another seller cause you don’t wanna have two. Cancelled items shipping period should decrease in half unless seller confirm to aliexpress he/she will ship in the original period otherwise its a trap and waste of time of buyers. Very few only I came across asking for extra than the published price for shipping. Don't buy from them, either they are cheaters as I said earlier to get on top of search results or they seriously dunno how to count shipping in that case they shouldn’t be selling.
  • Apr 18, 2021

    By Dan Ragogna
    Definitely can find a wide variety of things on this app. Functions well, easy to navigate. Like any app or website where you're buying from private sellers or unknown brands, some research may be required to ensure the product and seller are authentic (just wanted to give that tiny PSA). Overall a good app to buy cheap stuff. Have patience with shipping times and you're good!
  • It’s like Christmas everyday! Jun 21, 2020

    By BaconBiscuitz
    I can wait to get to my mailbox to see what has come today. I am a diamond member, I suggest start out slow so you learn how this app works. Learn how to go to the store itself and look at its rating. I only order from stores that rate a 4.8 or above. Look at the pictures that the customers post in the ratings and read what they say. Shipping is long if it’s free and sometimes is not tracked. Pay for better shipping methods if you can. Read the description and the specifications!! The pictures are deceiving, it looks like you get hundreds, and then receive 5. Contact the store owner if you have questions they are extremely helpful and can customize your order at times. If you receive something in error, which is rare, contact the seller first, do not file a dispute unless they don’t respond. Coupons can be applied, they are hard to figure out sometimes. Get used to using your account. You must confirm your orders when you receive them. I like reviewing what I have received and take pictures when I can so other shoppers can see what you actually get. I have ordered from hundreds of stores and have had only 2 errors!! My orders are usually for crafting. Be careful with sizes, they usually run small. Electronics are probably a risky purchase. Best advice: Read the specifications! Read the descriptions!! Have fun receiving Christmas every day!
  • May 7, 2021

    By Linda Little
    My first order was a disaster but it was my fault I didn't know there process. I ordered everything 2 maybe 3 times but the company is working on refunding all my money. I think this company is great they have unique merchandise from all over the world. Amazon or Wish the same ole thing. I will continue to shop from here love it Linda
  • Ali Express App Review Sep 15, 2020

    By Ssodagi
    For the most part the app works well as other apps of the same type. However, there are times I am looking for something and it totally misunderstands what I am telling it in the search. The other problem I see, is that there’s no way to track your shipment once it leaves China. I waited almost 5 months before I got my last order. Don’t worry though, usually it doesn’t take this long; probably due to the pandemic. Another thing that is very difficult to do, is to review stamps (for paper crafts/scrapbook) and metal dies, because they have the same name and it doesn’t not show if you are leaving the review for the stamp or the metal cutting Dies. The last thing that is very aggravating, is that when you’re order is missing still and you want to put a dispute an order, you have to put a dispute for each individual item in your order; it will not let you dispute the entire order and this is extremely time consuming when you have a very large order. There are boxes to let you check them individually or as an entire order but there’s no button that lets you do the entire order. And it’s the same when you receive your item; even if you get the whole shipment in one envelope. If these things get fixed I’ll probably will give it 5 stars.
  • Sometimes confusing Jan 1, 2020

    By Rhett7427
    There are a lot of sales and the discount coupons are very confusing. I collect a lot of points but don’t use them too much. You never know if you have the one for the store you want. I usually just don’t buy things because of that. The coupon plus a 0.01 sales items appear to start at 2 AM here. Needless to say I never get any of them. I guess they aren’t meant for the customers on the east coast or mid western states of the US. It’s the middle of the night here. There is also a problem with items advertising one thing and when you get to the page it’s three or 4 times more expensive for that item. You get a much smaller , scaled down item for the advertised price. Also they will call it cashmere and then when you get to the site and check the specs it says polyester. So I don’t buy that either. That’s illegal in the US. It’s called bait and switch. I’ll go find it elsewhere. It may cost a little bit more but I know for sure what I’m getting. When I find a good place that has quality items for a good price I tend to stick with that store. They may cost a few dollars more but I know they are a reputable store and I won’t get junk, it will be something I can use or give as a gift. I have bought some very nice things on the app
  • May 1, 2021

    By Heather McKay
    App easy to navigate. Only complaint is when giving feedback for items delivered in a multi-line order, you have to submit all feedback at once. I received an order of 17 items and everytime I needed to look at the listing for an item to check accuracy, the feedback page lost all my previous feedback. it would not allow me to submit individual reviews. Therefore my reviews were not as detailed as they could have been.
  • Obsessed Mar 19, 2019

    By Keychain83
    Very reliable. I shop from this app at least twice a month. I’ve purchased just about everything from here from face products to jewelry and electronics to shoes and sweaters. I have just 3 complaints. 1) The gold coins I’ve spent several months collecting have so far been useless. They’re exchangeable for coupons (like $2 off $15+ orders) good for very select stores (not all). Basically, 13% off, which isn’t bad at all except that in the 3 or 4 years I’ve been a very active member, I’ve only used a coin-exchanged coupon like twice. 2) Very limited penny deals in exchange for x-number of gold coins are available every 24 hours. If you’re on the west coast, that’s at midnight. For me on the east coast, it’s at 3am. The one time I tried playing the penny deal, the second it struck 3am, everything was sold out before anyone could count to two. 3) The freebies the sellers advertise, anyone can apply for them and just once from two different offers so you can’t submit a request more than once for one item and you can’t submit more than two requests a day, but it’s like playing the lotto. You’re better off going to Sephora to get free beauty products and Costco to try free food.
  • Apr 26, 2021

    By Vasilios Augustos
    I tried it recently. I've ordered a couple of items. Excluding the fact that it takes much time for the parcel to arrive (even 2-3 months) , everything works fine so far. There is also some problem with tracking. Does not update, although the parcel travels and delivers. You can find great deals which makes it a best choice when time is not a priority.
  • Great Shopping App Oct 9, 2020

    By Makalena
    Many different items and products that are offered. If you plan on purchase items Please use AliPay, AliExpress will ensure that product(s) that are purchased are as described and shipped in proper form and in quality and customer satisfaction, they will NOT release the monies paid to the Seller/Vendor(s) until the Customer is satisfied with all concerns regarding products purchased and guarantees, and also submit by pressing the CONFIRMS button which is when you as a customer gives AliExpress the go ahead to release the monies to the Seller/Vendor The only problem is that: Many Sellers/Vendor DO NOT include installation instructions and/or Product information, for some reason I’ve noticed this with a high volume of overseas products. So if you need to have the proper information you will have to asks for this information from the Store you purchased your items from, which I strongly believe should be a Set Standard Procedure by AliExpress also the Shipping Packaging should also Standardized. Overall AliExpress has done a TERRIFIC JOB ensuring that the Customer is being Properly Serviced in mostly all aspects of their overall online shopping experience.
  • Aviya Mar 7, 2019

    By aviya-sh
    Hi, The Ali express app is good and has been improving in the last years from time to time. There are still some improvements which I think are required and will benefit the customers and make the use easier, especially for those who are ordering a lot. When you go to your account, to “shipped items” in order to confirm shipments which were received, after you confirm packages from one seller, you get to a page which lets you either move to rating the confirmed item, or back to your account. When I get shipments, it’s usually many and from different sellers, so when I want to confirm several packages from different sellers I have to keep going back to my account, to the confirmation page, roll down again to the right package and confirm again. This is don’t for each seller separately. Which is exhausting when you get about 10 packages altogether. They should either allow confirming several packages from different sellers in parallel (by marking with a v in each accepted item which the buyer wants to approve), or add another option after confirming which takes you back to the “shipped” Page, where the confirmation is done.
  • Good app but... Dec 11, 2019

    By mitchkyng75
    It’s a great app and a great place to shop but not all sellers are cooperative. I just had a seller June electronicity/Junnuo tech. Store took their time getting back to me and was slowly helping me. It was like they were stretching the return limit so you’d end up with a faulty product. Then after I told them what was wrong and sent a video of the obnoxious noise it was making. They told me that “ it’s a normal sound my friend” which wasn’t supposed to sound like that at all, so they will give faulty advice as well. Very sneaky and unscrupulous. Many other seller have done the same or had another tactic. But I had no idea that 15days after you get product there’s no return etc. the seller was being politely unhelpful and ended up with a brand new product that runs like it is 15yrs old. They wouldn’t help and was being childish. This was just my last mishap with a seller I’ve lost so much money on this site it’s sad. I would highly recommend only buying once and a while when they have better prices or sales. But I would suggest you just go to eBay cause same sellers but they have to follow American rules and policies. So be very careful there are good sellers that don’t try to trick you but there are very unscrupulous sellers on this site as I imagine they did this to just me I’m sure they tricked others as well. I usually compare prices then if I have to order from here I will but typically go elsewhere.
  • Be diligent in your research Sep 14, 2019

    By Jennifer Denton
    The old saying is true that if it seems too good to be true then usually it is. I have doubt that this app is no exception. There are a few things that I have received and found them to be a good bargain. But oftentimes in order to get decent items, you’re paying close to what you would in a store near you. I’ve found that often times companies will take pictures very close up to an object to make it appear larger than it is so when you receive it you are really aggravated that it is so small. No wonder it was so cheap. And finally, I’ve found that there are shops you must watch out for because they have marketed something as theirs only to find out they have stolen it from another artist in another part of the world and there’s not a whole lot that can be done about it. But I can’t help but laugh at the USA when they outsource their products to make a bigger profit because all they have done is given the opponent their secrets and they just produce it under their name and make them a competitor. I used to like this app but I’m not near as fond of it as I once was. Also, I’ve had to file a lot more disputes because of either not getting something or getting a defective product. Finally, the shipping has become much more expensive in the past six months. You have to be careful of that now. So it is what it is and you get what you pay for in the long run.
  • Apr 20, 2021

    By tess
    You can find very good qualitative items for a fair price. However, you have to know how to find them since the filters don't really help. Best is, if you add whatever you like to your wish list & then the app recommends you similar items. Also, I like that you can dispute products to get your money back if it isn't as described or displayed. Nevertheless, I dislike that the shipping often can take up to 1.5months. Overall, I like the app and often recommend it to my friends and family members.
  • Fara Jan 12, 2021

    By magi323
    I used to shop on AliExpress a lot but I switched to other apps because: 1. Sellers increased their prices & charge very high prices for shipping which makes it worthless ordering. Sellers try to make profit from shipping money. Recently I see most items are about the same price or even higher than prices in the US, so shopping on AliExpress & waiting so long to receive the product doesn’t make sense. 2. Most sellers on AliExpress are Not honest. The pictures you see are Totally different than what you receive. They put nice pictures & send you something cheap & even different & most of the time you cannot dispute it and get refund. There’s no return, even if it was, wouldn’t worth sending it back to China. So far I lost too much money ordering products & received some garbage not even close to the pictures I saw. AliExpress doesn’t prevent it because it makes money but it’s gonna lose customers. I now order on other apps I know I exactly get what I see in pictures based on descriptions. 3. I didn’t like when they added Tax on purchase but that would be ok if at least I got what I saw on pictures & descriptions not some Chines version of what they showed. There are a few good sellers who send what they show but because Most sellers are cheaters, people don’t trust shopping here.
  • Apr 30, 2021

    By Michael Brown
    I use the app a lot, it's a pity that the coupons you receive don't go towards items already in your cart. You can also tell that a lot of the items have been rushed and not checked properly made. The sellers need to understand that people come in all shapes and sizes and not one big standard tiny. I have found that the coin exchange system to not be very good as everything either looks cheap, as gone straight away or is not available for delivery to your country so the coins I have are no good.
  • Apr 24, 2021

    By Shaimaa Moustafa
    Terrible do not use. I ordered some items and it did not arrive even after waiting for 2 months. When I requested a refund, the seller send me a message saying to check the post office warehouse. It is not my responsibility to conduct a search for items. Be careful, this app is not like Amazon at all!!! There is no customer service phone number to help with disputes. Once they collected your money, they don't care. Terrible service. I'm very dissapointed. I will never use it again.
  • Pathetic Jan 27, 2021

    By Night Goth
    I am giving this app and company only 2 stars because AliExpress services does not help you with any of the disputes that you may have with sellers, and it takes the sellers forever just to get back to you if they even care about getting back to you. AliExpress company does have a lot of products for sale but when it comes time to purchase a item and the sellers take your money with no problem but, when it comes to the refund of it back to you when you don’t receive the item it can become very problematic to the point that you may have no choice but to call the authorities in the country in which you are having the problem, the biggest thing that AliExpress needs to fix in my opinion is the way and speed the cancellation of an item works and being able to remove or delete the items from your “ to be paid “ list my opinion is that AliExpress needs to become a lot faster when it comes to helping people with disputes and forcing the sellers to refund money faster, along with updating the ability to remove items from the - to be paid for - list if you no longer desire it, but the biggest thing I would like to be able to see changed is the ability to see all of my past purchases on a separate list so if I want to buy it again then I can find it easier
  • Apr 16, 2021

    By Jo Tawhai
    This app has issues I am not fond of. Two products have not arrived, one a BTS bracelet, and the other are face masks that I purchased. I waited for over a month for the masks and when I checked the tracking, it said it arrived at my home but when I looked at timeline bar, it said it was in China. The only item I have received, is the ear piercing guns I spent money on. Terrible. I can't even message the seller to request a refund.
  • Apr 28, 2021

    By Mj
    This site was one of my favourite but now I will delete it, I'm not happy of the way I've been treated after spending £62.35 on one item I had to return, completely different from what I've ordered. No refund given back because they're using 2 different return addresses and told me the seller didn't get the package, the return address came on the package. It's sad how people lost when u work hard to get it.
  • Gotta watch these guys...... Sep 24, 2018

    By stopher71
    I’ll try to make a long story short yes it is a great place to shop they do have everything if you can come in contact with the right seller and not have to use customer service, my seller did not communicate so I had to use customer service they are responsive and they are very nice to work with but in a nice roundabout way they have the sellers back making you think that they have your back but they do not I got screwed on something that was Supposed to take 12 to 20 days for delivery took 60 days Telling me to keep waiting patiently they ran me out of purchase protection time so I could not get a refund and the seller got paid quickly if something is not available it will not tell you but they will take your money and you will be waiting for your item that does not exist the only way you will know is if you ask them if it’s available I ordered the same parts from Allabiba And got them in 3 days Bear in mind I also had no tracking information other than order has shipped and they could not tell me where my package was or should I say wouldn’t tell me so don’t think customer service has your back in that situation in a dispute refund situation because they do not they will milk it until purchase protection runs out and then say sorry
  • May 3, 2021

    By Irina Pakula
    BEWARE! They will not refund you, your money! Haven't had much problem with receiving items from most sellers, but if something does happen and you never recieve your item, they WILL NOT refund you! The exact message I got was "refund not approved because there is no evidence of you not receiving the item." What?! How do I show that I haven't recieved the shirt I ordered?! I NEVER GOT IT IN THE FIRST PLACE! what kind of logic is that? Even Wish will refund you if an item is lost or missing...
  • May 5, 2021

    By Lance Kinzle, CPA CAMS
    Had multiple orders where I paid via PayPal then order was closed due to "security concerns" and money still hasn't been returned. message said something about removing coupons and trying again so I did and the same thing happened. Now I am out over a hundred dollars and the FAQs says it could take up to 20 days to get a refund. I just want to buy some brick toys how is that a security concern and if there was a concern why take my money and then close the order. CFPB complaint to be filed.
  • Apr 22, 2021

    By Steven B
    Shipping can be deceptive as it can show free shipping but when you add it to the cart the price changes. App is unstable. Twice now After I have placed a order I have had the vendors refuse to ship the order unless I paid an additional cost. The latest one was for 13.81 and they wanted an additional 18.00 before they would ship. Some vendors are honest, others say that the items have shipped but they never arrive and it is a hassle to get your money back.
  • May 4, 2021

    By Kashif Nawaz
    The problem with AliExpress is that, if your device will not work properly after few days of used, than you're out of luck. There's literally NO WARRANTY process. I ordered an SSD and after less than a month used it's failed. The seller asked me for video proof which I provided and then he said sent the SSD back on my own expenses which is more than double the price of SSD. So AliExpress is one-way shopping app. If the devices you bought works your good otherwise you have a good paper weight.
  • Terrible customer service Jul 24, 2020

    By nimra222
    I ordered some merchandise in February and I guess I had forgot to put in the address number, which on my part was my fault, but they did not know until the package came to the US in March, so they returned it to the sender. Then since then the Corona Virus was starting to appear in the US, my seller couldn’t ship the package back to me for some time. I asked for updates every month, because I ordered some other things from China from other apps and they came in. I later asked for a refund in the beginning of June because I no longe wanted the merchandise and the seller kept telling me she will talk to the courier. Then she wouldn’t get back to me and when she did she told me I will get the refund when the merchandise is returned to them, but my tracking said it was returned to the sender back in April, so I asked her to clarify again. Every time I kept asking for her to update me she said she would check but i never got an answer. Now it is almost August, so this has been ongoing since the beginning of 2020. Then I tried to contact customer service but they don’t have any live people, only bots and they don’t even have a number that I can call for help. So I can’t even contact Ali express but only the seller who is not satisfying my customer service in any way. This was the first time I ordered on Ali express and definitely the last time.
  • Apr 21, 2021

    By Foxx Heart
    After they allowed shipping charges, most of the sellers changed to being complete scum. Out of my last 10 orders, I've had to contact customer service probably 8 times because sellers demand more money after you buy, refuse to accept coupons provided by the site (which they are supposed to be required to accept), send out the wrong item and refuse to refund, etc. It's a complete waste of time when there are much better options.
  • Biggest crooks on the App Store Sep 15, 2020

    By LadyA-
    I ordered a few hundred dollars worth of stuff. A few days later, I immediately saw that my purchase was shipped to California and I live at the edge of the East Coast—I’ll let you guess the state. I reached out to the seller and they denied it. We went back and forth sharing pics and tracking until I filed a complaint which took Aliexpress forever to even read the details of the case because this went on for two weeks and before they asked me for screenshots I had already submitted twice. A long while afterwards, I discovered my identity was stolen and my card info used. I contacted the company to tell them the charges on my account were fraudulent and I was going to report my cards as stolen. When I did so, I got new cards and tried to give the company another chance. This was December when my info was used and I’ve submitted countless appeals and verification requests to prove I am the owner of the cards:sending photo ID, bank states, pics of the cards, my banks’ judgements, and police reports and they still won’t unrestricted my account. They are the most incompetent company I’ve come across. The worst customer service teams. All they do is lie to end the conversation. One star is too good for these con artists. They protect their scammers better than clients. They are a disgusting company who has never reached out to me or my bankers.
  • May 3, 2021

    By Ahlam Alhamoud
    It's totally horrible!! I don't receive my orders and when I go to help center, I'd been directed to sign in page even though I'm signed in. I need to remember my password.. When I click to reset a new password, I'd been directed to a Chinese browser. I lost a lot of my orders since last September. I received nothing, neither an order nor a refund.. NOT ACCEPTABLE!!!
  • May 10, 2021

    By Yasmin Hughes
    I am so upset this is the second time I have not received my package. It went to the wrong address, it was a wallet. First it was scrap booking stickers, now a wallet. I loved ordering dresses and what not. AliExpress never had failed me until now. I am so upset. I hope I get a refund. I had recommended this app to sooo many of my friends. Now I am afraid they won't get their package. Please AliExpress get back how you use to be back on track and fantastic.
  • Buy at your own risk Jan 31, 2021

    By Talkasia
    I used to buy a lot on this app, many times I bought but the items never arrived, but I ignored because they ask you too many proofs and I did not have much time to do that. I was a diamond member because the volume of shopping. But when it comes to a quality problems, Many times I got defective products, I took the time to make fotos and videos but I noted aliexpress dispute service always try to favor the seller and not the buyer and they keep asking you more and more proofs until you tire of wasting your time and decide to just give up. You can have an idea that they give you only 3 days to provide what they ask and when they ask something from seller they give him 7 days (that is totally unfair). When a item does not arrive they tell you to go and ask to your logistics and ask them to issue a paper saying that that item did not reach to them (They are crazy, nowhere in the world logistics issue any such kind of paper and no one has time to do that) And even they can see clearly in the tracking details that item never delivered or reached to the buyer. Believe me you will not like to wait 2-3 months for the product and after you have to lose your money so go and find other sites where at least you can have a good and faire customer service.
  • Hate! Hate! Hate! Nov 8, 2019

    By ACEEEEEEEEEEEEE ❤️❤️❤️❤️
    When i started using ali's i was so happy with the prices but then when it actually arrived i was furious first of all, I paid for extra shipping because some stuff i got were gifts for my sister and i wanted them to come before her birthday, FALSE some of her gifts arrived after and i was really furious next i ordered like 11 things and i have to return EVERYTHING except for 2 things due to the fact that they were either scratched, broken, cheap quality, ripped, not as described, sizes were different etc you name it they did it and then whenever you would try to return it or simply get your refund they refuse to do it!!!! they say they cant do it and that they will give you discounts or refund you like barely half of what you actually paid and its just really really frustrating and i dont think i have ever received bad customer service as much as this! I am still in the process of trying to refund half my stuff!!!!! Ali Express literally just eats your money and doesn't give it back. The service it awful and terrible there and I hate it!!! I have received more stress from them than i ever have in my entire life!!!!!!!!!!! And they just wont listen! Then whenever you text them they leave you on read and there is literally no other way to contact them like i cant call, email, anything!!

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