Facebook_pixel
AliExpress

AliExpress

Alibaba Mobile

Enjoy 3-10 workday delivery on selected items🚚

4.6 Ratings 13M+ Reviews 500M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    Perhaps the most obvious choice, AliExpress is the one I return to over and over - wherever I am - in the US, France, Serbia or Iraq. While I lived there, shipping to Iraq was never an issue with any of the sellers.
    img by mayadah
    2 years ago
  • img Community
    Most of the time, when you are shopping online, you are buying from a middle man who marks the prices up 50-100%. AlieExpress lets you buy directly from the factory and delivers the purchase right to your doorstep.
    img by Shekhar
    2 years ago
  • img Expert Best Apps for Electronics Shopping Deals 2021

    Best Apps for Electronics Shopping Deals 2021

    There is no need to spend a fortune when shopping for tech. You can save quite a bit, even when looking for high-end gadgets, and results may come as a surprise.

  • It’s like Christmas everyday! Jun 21, 2020

    By BaconBiscuitz
    I can wait to get to my mailbox to see what has come today. I am a diamond member, I suggest start out slow so you learn how this app works. Learn how to go to the store itself and look at its rating. I only order from stores that rate a 4.8 or above. Look at the pictures that the customers post in the ratings and read what they say. Shipping is long if it’s free and sometimes is not tracked. Pay for better shipping methods if you can. Read the description and the specifications!! The pictures are deceiving, it looks like you get hundreds, and then receive 5. Contact the store owner if you have questions they are extremely helpful and can customize your order at times. If you receive something in error, which is rare, contact the seller first, do not file a dispute unless they don’t respond. Coupons can be applied, they are hard to figure out sometimes. Get used to using your account. You must confirm your orders when you receive them. I like reviewing what I have received and take pictures when I can so other shoppers can see what you actually get. I have ordered from hundreds of stores and have had only 2 errors!! My orders are usually for crafting. Be careful with sizes, they usually run small. Electronics are probably a risky purchase. Best advice: Read the specifications! Read the descriptions!! Have fun receiving Christmas every day!
  • Good app but... Dec 11, 2019

    By mitchkyng75
    It’s a great app and a great place to shop but not all sellers are cooperative. I just had a seller June electronicity/Junnuo tech. Store took their time getting back to me and was slowly helping me. It was like they were stretching the return limit so you’d end up with a faulty product. Then after I told them what was wrong and sent a video of the obnoxious noise it was making. They told me that “ it’s a normal sound my friend” which wasn’t supposed to sound like that at all, so they will give faulty advice as well. Very sneaky and unscrupulous. Many other seller have done the same or had another tactic. But I had no idea that 15days after you get product there’s no return etc. the seller was being politely unhelpful and ended up with a brand new product that runs like it is 15yrs old. They wouldn’t help and was being childish. This was just my last mishap with a seller I’ve lost so much money on this site it’s sad. I would highly recommend only buying once and a while when they have better prices or sales. But I would suggest you just go to eBay cause same sellers but they have to follow American rules and policies. So be very careful there are good sellers that don’t try to trick you but there are very unscrupulous sellers on this site as I imagine they did this to just me I’m sure they tricked others as well. I usually compare prices then if I have to order from here I will but typically go elsewhere.
  • Sep 13, 2021

    By Glen Adams
    So far everything has arrived. Abit you have to be patient, especially in these made times. It is annoying A, price is always the lowest of the selection and it usually that of the thing you are looking for. B, sometimes you want 2 or 3 different things from the same provider in the same window and there appears to be no way to do this.
  • Be diligent in your research Sep 14, 2019

    By Jennifer Denton
    The old saying is true that if it seems too good to be true then usually it is. I have doubt that this app is no exception. There are a few things that I have received and found them to be a good bargain. But oftentimes in order to get decent items, you’re paying close to what you would in a store near you. I’ve found that often times companies will take pictures very close up to an object to make it appear larger than it is so when you receive it you are really aggravated that it is so small. No wonder it was so cheap. And finally, I’ve found that there are shops you must watch out for because they have marketed something as theirs only to find out they have stolen it from another artist in another part of the world and there’s not a whole lot that can be done about it. But I can’t help but laugh at the USA when they outsource their products to make a bigger profit because all they have done is given the opponent their secrets and they just produce it under their name and make them a competitor. I used to like this app but I’m not near as fond of it as I once was. Also, I’ve had to file a lot more disputes because of either not getting something or getting a defective product. Finally, the shipping has become much more expensive in the past six months. You have to be careful of that now. So it is what it is and you get what you pay for in the long run.
  • Great savings on carbon bicycle parts Oct 3, 2019

    By Hanale63
    I recently started using AliExpress for name brand bicycle parts at a great price. So far I’ve received everything I’ve purchased from this website. Most everything comes from China so there’s an extra wait time to receive stuff. If you use the mobile app you sometimes can save a little extra then using the website. You’ll be amazed how much you can save from buying from China. Lots of things are brand name items and the items that aren’t brand the quality is real good. Most everything you buy in the US comes from Asia anyway. You just cut out the middleman. AliExpress is easy to use. Most all the sellers respond to your questions so you can ask anything before you buy. There English is a little broken so you’ll have to read between the lines. Just be sure to check the sellers feedback before you buy. You’ll want to be sure to buy from a reputable seller with a good history. I’ve purchased a carbon wheel set for $500 where the name brand wheels would cost $2,500. The ride quality is great no complaints. If you do have an issue support will freeze the payment to the seller until the issue is resolved and you have control to release the funds to the seller or get a refund.
  • Ali Express App Review Sep 15, 2020

    By Ssodagi
    For the most part the app works well as other apps of the same type. However, there are times I am looking for something and it totally misunderstands what I am telling it in the search. The other problem I see, is that there’s no way to track your shipment once it leaves China. I waited almost 5 months before I got my last order. Don’t worry though, usually it doesn’t take this long; probably due to the pandemic. Another thing that is very difficult to do, is to review stamps (for paper crafts/scrapbook) and metal dies, because they have the same name and it doesn’t not show if you are leaving the review for the stamp or the metal cutting Dies. The last thing that is very aggravating, is that when you’re order is missing still and you want to put a dispute an order, you have to put a dispute for each individual item in your order; it will not let you dispute the entire order and this is extremely time consuming when you have a very large order. There are boxes to let you check them individually or as an entire order but there’s no button that lets you do the entire order. And it’s the same when you receive your item; even if you get the whole shipment in one envelope. If these things get fixed I’ll probably will give it 5 stars.
  • Sep 11, 2021

    By Lance Broadwith
    I've ordered many times through this app. All purchases have arrived in good condition and in good time. Usually tracked accurately to my door with an Instant update once delivered. If you try to purchase items which can be combined for postage, this speeds it up considerably. I pay through Paypal for peice of mind. There are lots of reviews on the items for sale, so you can make an informed choice of purchase and avoid the inevitable cheap 'rubbish' that is available these days. A+++++
  • It’s like Christmas everyday! Jun 21, 2020

    By BaconBiscuitz
    I can wait to get to my mailbox to see what has come today. I am a diamond member, I suggest start out slow so you learn how this app works. Learn how to go to the store itself and look at its rating. I only order from stores that rate a 4.8 or above. Look at the pictures that the customers post in the ratings and read what they say. Shipping is long if it’s free and sometimes is not tracked. Pay for better shipping methods if you can. Read the description and the specifications!! The pictures are deceiving, it looks like you get hundreds, and then receive 5. Contact the store owner if you have questions they are extremely helpful and can customize your order at times. If you receive something in error, which is rare, contact the seller first, do not file a dispute unless they don’t respond. Coupons can be applied, they are hard to figure out sometimes. Get used to using your account. You must confirm your orders when you receive them. I like reviewing what I have received and take pictures when I can so other shoppers can see what you actually get. I have ordered from hundreds of stores and have had only 2 errors!! My orders are usually for crafting. Be careful with sizes, they usually run small. Electronics are probably a risky purchase. Best advice: Read the specifications! Read the descriptions!! Have fun receiving Christmas every day!
  • Good app but... Dec 11, 2019

    By mitchkyng75
    It’s a great app and a great place to shop but not all sellers are cooperative. I just had a seller June electronicity/Junnuo tech. Store took their time getting back to me and was slowly helping me. It was like they were stretching the return limit so you’d end up with a faulty product. Then after I told them what was wrong and sent a video of the obnoxious noise it was making. They told me that “ it’s a normal sound my friend” which wasn’t supposed to sound like that at all, so they will give faulty advice as well. Very sneaky and unscrupulous. Many other seller have done the same or had another tactic. But I had no idea that 15days after you get product there’s no return etc. the seller was being politely unhelpful and ended up with a brand new product that runs like it is 15yrs old. They wouldn’t help and was being childish. This was just my last mishap with a seller I’ve lost so much money on this site it’s sad. I would highly recommend only buying once and a while when they have better prices or sales. But I would suggest you just go to eBay cause same sellers but they have to follow American rules and policies. So be very careful there are good sellers that don’t try to trick you but there are very unscrupulous sellers on this site as I imagine they did this to just me I’m sure they tricked others as well. I usually compare prices then if I have to order from here I will but typically go elsewhere.
  • Sep 13, 2021

    By Glen Adams
    So far everything has arrived. Abit you have to be patient, especially in these made times. It is annoying A, price is always the lowest of the selection and it usually that of the thing you are looking for. B, sometimes you want 2 or 3 different things from the same provider in the same window and there appears to be no way to do this.
  • Be diligent in your research Sep 14, 2019

    By Jennifer Denton
    The old saying is true that if it seems too good to be true then usually it is. I have doubt that this app is no exception. There are a few things that I have received and found them to be a good bargain. But oftentimes in order to get decent items, you’re paying close to what you would in a store near you. I’ve found that often times companies will take pictures very close up to an object to make it appear larger than it is so when you receive it you are really aggravated that it is so small. No wonder it was so cheap. And finally, I’ve found that there are shops you must watch out for because they have marketed something as theirs only to find out they have stolen it from another artist in another part of the world and there’s not a whole lot that can be done about it. But I can’t help but laugh at the USA when they outsource their products to make a bigger profit because all they have done is given the opponent their secrets and they just produce it under their name and make them a competitor. I used to like this app but I’m not near as fond of it as I once was. Also, I’ve had to file a lot more disputes because of either not getting something or getting a defective product. Finally, the shipping has become much more expensive in the past six months. You have to be careful of that now. So it is what it is and you get what you pay for in the long run.
  • Great savings on carbon bicycle parts Oct 3, 2019

    By Hanale63
    I recently started using AliExpress for name brand bicycle parts at a great price. So far I’ve received everything I’ve purchased from this website. Most everything comes from China so there’s an extra wait time to receive stuff. If you use the mobile app you sometimes can save a little extra then using the website. You’ll be amazed how much you can save from buying from China. Lots of things are brand name items and the items that aren’t brand the quality is real good. Most everything you buy in the US comes from Asia anyway. You just cut out the middleman. AliExpress is easy to use. Most all the sellers respond to your questions so you can ask anything before you buy. There English is a little broken so you’ll have to read between the lines. Just be sure to check the sellers feedback before you buy. You’ll want to be sure to buy from a reputable seller with a good history. I’ve purchased a carbon wheel set for $500 where the name brand wheels would cost $2,500. The ride quality is great no complaints. If you do have an issue support will freeze the payment to the seller until the issue is resolved and you have control to release the funds to the seller or get a refund.
  • Ali Express App Review Sep 15, 2020

    By Ssodagi
    For the most part the app works well as other apps of the same type. However, there are times I am looking for something and it totally misunderstands what I am telling it in the search. The other problem I see, is that there’s no way to track your shipment once it leaves China. I waited almost 5 months before I got my last order. Don’t worry though, usually it doesn’t take this long; probably due to the pandemic. Another thing that is very difficult to do, is to review stamps (for paper crafts/scrapbook) and metal dies, because they have the same name and it doesn’t not show if you are leaving the review for the stamp or the metal cutting Dies. The last thing that is very aggravating, is that when you’re order is missing still and you want to put a dispute an order, you have to put a dispute for each individual item in your order; it will not let you dispute the entire order and this is extremely time consuming when you have a very large order. There are boxes to let you check them individually or as an entire order but there’s no button that lets you do the entire order. And it’s the same when you receive your item; even if you get the whole shipment in one envelope. If these things get fixed I’ll probably will give it 5 stars.
  • Sep 11, 2021

    By Lance Broadwith
    I've ordered many times through this app. All purchases have arrived in good condition and in good time. Usually tracked accurately to my door with an Instant update once delivered. If you try to purchase items which can be combined for postage, this speeds it up considerably. I pay through Paypal for peice of mind. There are lots of reviews on the items for sale, so you can make an informed choice of purchase and avoid the inevitable cheap 'rubbish' that is available these days. A+++++
  • Very great app! Sep 6, 2021

    By sweetiepie_SAVAGE
    I was a little skeptical about Aliexpress before i started buying, but let me tell you, Aliexpress is definitely worth a try! Now most of the sellers on Aliexpress are from China or out of country, so i would not go to them if you need your package in a speedy fast hurry, but if your just a heavy shopper like me and forget you buy things when you buy them (lol) packages are always a surprise! on most orders, the estimated shipping say around 89 days, but so far i have placed 14 orders in the past week or 2, and three of them have come in wayyyy before estimated delivery. I really like their cart feature, where you can buy one item at a time, or select only the items you want to buy in that purchase. i find it very convenient because on most apps you have to place orders altogether, but with Aliexpress you can pick and choose which items you want to buy. They have feeds where you can check out other people’s reviews about other products, based on the things you’ve liked, wishlisted, added to your cart, or searched up which, to me, is a very nice concept. Overall the app is great and i definitely recommend to most <3
  • Sometimes confusing Jan 1, 2020

    By Rhett7427
    There are a lot of sales and the discount coupons are very confusing. I collect a lot of points but don’t use them too much. You never know if you have the one for the store you want. I usually just don’t buy things because of that. The coupon plus a 0.01 sales items appear to start at 2 AM here. Needless to say I never get any of them. I guess they aren’t meant for the customers on the east coast or mid western states of the US. It’s the middle of the night here. There is also a problem with items advertising one thing and when you get to the page it’s three or 4 times more expensive for that item. You get a much smaller , scaled down item for the advertised price. Also they will call it cashmere and then when you get to the site and check the specs it says polyester. So I don’t buy that either. That’s illegal in the US. It’s called bait and switch. I’ll go find it elsewhere. It may cost a little bit more but I know for sure what I’m getting. When I find a good place that has quality items for a good price I tend to stick with that store. They may cost a few dollars more but I know they are a reputable store and I won’t get junk, it will be something I can use or give as a gift. I have bought some very nice things on the app
  • Sep 15, 2021

    By Elizabeth Gbadebo
    AliExpress is a place you can find almost everything that you want. It's a good place to shop. If the seller doesn't have what you want, they return your money back to you, and always compensate you when the seller sent you goods that you did not choose. I'm satisfied with AliExpress because they don't let the seller or buyer take advantage of each other.
  • Sep 13, 2021

    By Beng Chiat Seah
    So far app is fine, better than using the web. Update: don't use this app if you have access to a computer, especially when you are opening a dispute. No return address given during the dispute period. After the dispute is closed then you will be able to see the address you have to return the item to. Tried getting help from the live agents and were promised that they would file an appeal thrice. None of them follow up on their promises.
  • Sep 15, 2021

    By Sandra Bean
    They play games with you if you have to get a refund! It is nearly impossible to get in contact with support and when you do they don't want to help. I have received rude emails telling me to pay attention to tracking when if I wasn't i wouldn't know that it never passed through customs 🤦‍♀️ They kept telling me to wait then when they finally gave a refund it was half of what the order was. Then made excuses on why I couldn't get it. Will never buy from them again!!!!
  • Sep 14, 2021

    By Sisa Belial
    I like the site, I like that you can pay with PayPal these days but unfortunately I have been trying to order for the last day and tried every payment method, with or without vouchers, to no avail. Something goes wrong every time. No troubleshoot option, dont know how to talk to anyone. If I can't buy anything, there is no point keeping it, uninstalling again.
  • Sep 13, 2021

    By Babatunde Mobayonle Oyebadejo
    Really this is the worst application I've ever used. Can't recommend it to anyone. Amazon online Shopping is the best. I've ordered for a shirt but til now I can't get it. No tracking information, the seller will not respond and if they manage to respond they don't speak English but Chinese. I lost too many money and till now I can't receive my shirt.
  • Sep 14, 2021

    By John CHAN
    Full of lies app!! Before you buy, it saids use DHL for delivery and estamate delivery time within 2 weeks. As soon as you buy and pay the estamate delivery time will change to between 5 weeks to 9weeks. And you will have no way to complaint or get money back because the incorrect information. More over they will offer different shipping method and charge different. The seller can use any shipping method instead of your choice and you have no way to get your money back. Don't waste time on it.
  • Pathetic Aug 20, 2021

    By Night Goth
    I am giving this app and company only 2 stars because AliExpress services does not help you with any of the disputes that you may have with sellers, and it takes the sellers forever just to get back to you if they even care about getting back to you. AliExpress company does have a lot of products for sale but when it comes time to purchase a item and the sellers take your money with no problem but, when it comes to the refund of it back to you when you don’t receive the item it can become very problematic to the point that you may have no choice but to call the authorities in the country in which you are having the problem, the biggest thing that AliExpress needs to fix in my opinion is the way and speed the cancellation of an item works and being able to remove or delete the items from your “ to be paid “ list my opinion is that AliExpress needs to become a lot faster when it comes to helping people with disputes and forcing the sellers to refund money faster, along with updating the ability to remove items from the - to be paid for - list if you no longer desire it, but the biggest thing I would like to be able to see changed is the ability to see all of my past purchases on a separate list so if I want to buy it again then I can find it easier
  • Terrible customer service Jul 24, 2020

    By nimra222
    I ordered some merchandise in February and I guess I had forgot to put in the address number, which on my part was my fault, but they did not know until the package came to the US in March, so they returned it to the sender. Then since then the Corona Virus was starting to appear in the US, my seller couldn’t ship the package back to me for some time. I asked for updates every month, because I ordered some other things from China from other apps and they came in. I later asked for a refund in the beginning of June because I no longe wanted the merchandise and the seller kept telling me she will talk to the courier. Then she wouldn’t get back to me and when she did she told me I will get the refund when the merchandise is returned to them, but my tracking said it was returned to the sender back in April, so I asked her to clarify again. Every time I kept asking for her to update me she said she would check but i never got an answer. Now it is almost August, so this has been ongoing since the beginning of 2020. Then I tried to contact customer service but they don’t have any live people, only bots and they don’t even have a number that I can call for help. So I can’t even contact Ali express but only the seller who is not satisfying my customer service in any way. This was the first time I ordered on Ali express and definitely the last time.
  • Sep 8, 2021

    By Nicole Goodman
    50/50 chance on getting your money back if something goes wrong. Tracking is not accurate (sometimes I receive an item even though it says "in transit " other times it says "delivered" eventhough I haven't received it!) I'd say about 30% of the packages get lost. Some sellers are interested in finding a solution. Other don't give a sh**! Trying to get your money back is a pain!!! And even if you open a dispute, they claim it as "invalid"! And no way of reaching out to an actual person.
  • Biggest crooks on the App Store Sep 15, 2020

    By LadyA-
    I ordered a few hundred dollars worth of stuff. A few days later, I immediately saw that my purchase was shipped to California and I live at the edge of the East Coast—I’ll let you guess the state. I reached out to the seller and they denied it. We went back and forth sharing pics and tracking until I filed a complaint which took Aliexpress forever to even read the details of the case because this went on for two weeks and before they asked me for screenshots I had already submitted twice. A long while afterwards, I discovered my identity was stolen and my card info used. I contacted the company to tell them the charges on my account were fraudulent and I was going to report my cards as stolen. When I did so, I got new cards and tried to give the company another chance. This was December when my info was used and I’ve submitted countless appeals and verification requests to prove I am the owner of the cards:sending photo ID, bank states, pics of the cards, my banks’ judgements, and police reports and they still won’t unrestricted my account. They are the most incompetent company I’ve come across. The worst customer service teams. All they do is lie to end the conversation. One star is too good for these con artists. They protect their scammers better than clients. They are a disgusting company who has never reached out to me or my bankers.
  • Sep 12, 2021

    By Matheus Freitas
    I can't use the app. Not all menus works. When I click on "super offers" enters a blank page everytime. So if I want to see the pages I have to log in on my computer. I'm uninstalling the app right now. (This only happens I guess a month ago, before was working everything normal)
  • img Community
    Perhaps the most obvious choice, AliExpress is the one I return to over and over - wherever I am - in the US, France, Serbia or Iraq. While I lived there, shipping to Iraq was never an issue with any of the sellers.
    img by mayadah
    2 years ago
  • img Community
    Most of the time, when you are shopping online, you are buying from a middle man who marks the prices up 50-100%. AlieExpress lets you buy directly from the factory and delivers the purchase right to your doorstep.
    img by Shekhar
    2 years ago
  • img Expert Best Apps for Electronics Shopping Deals 2021

    Best Apps for Electronics Shopping Deals 2021

    There is no need to spend a fortune when shopping for tech. You can save quite a bit, even when looking for high-end gadgets, and results may come as a surprise.

  • Sep 13, 2021

    By Glen Adams
    So far everything has arrived. Abit you have to be patient, especially in these made times. It is annoying A, price is always the lowest of the selection and it usually that of the thing you are looking for. B, sometimes you want 2 or 3 different things from the same provider in the same window and there appears to be no way to do this.
  • Great savings on carbon bicycle parts Oct 3, 2019

    By Hanale63
    I recently started using AliExpress for name brand bicycle parts at a great price. So far I’ve received everything I’ve purchased from this website. Most everything comes from China so there’s an extra wait time to receive stuff. If you use the mobile app you sometimes can save a little extra then using the website. You’ll be amazed how much you can save from buying from China. Lots of things are brand name items and the items that aren’t brand the quality is real good. Most everything you buy in the US comes from Asia anyway. You just cut out the middleman. AliExpress is easy to use. Most all the sellers respond to your questions so you can ask anything before you buy. There English is a little broken so you’ll have to read between the lines. Just be sure to check the sellers feedback before you buy. You’ll want to be sure to buy from a reputable seller with a good history. I’ve purchased a carbon wheel set for $500 where the name brand wheels would cost $2,500. The ride quality is great no complaints. If you do have an issue support will freeze the payment to the seller until the issue is resolved and you have control to release the funds to the seller or get a refund.
  • Sep 11, 2021

    By Lance Broadwith
    I've ordered many times through this app. All purchases have arrived in good condition and in good time. Usually tracked accurately to my door with an Instant update once delivered. If you try to purchase items which can be combined for postage, this speeds it up considerably. I pay through Paypal for peice of mind. There are lots of reviews on the items for sale, so you can make an informed choice of purchase and avoid the inevitable cheap 'rubbish' that is available these days. A+++++
  • Very great app! Sep 6, 2021

    By sweetiepie_SAVAGE
    I was a little skeptical about Aliexpress before i started buying, but let me tell you, Aliexpress is definitely worth a try! Now most of the sellers on Aliexpress are from China or out of country, so i would not go to them if you need your package in a speedy fast hurry, but if your just a heavy shopper like me and forget you buy things when you buy them (lol) packages are always a surprise! on most orders, the estimated shipping say around 89 days, but so far i have placed 14 orders in the past week or 2, and three of them have come in wayyyy before estimated delivery. I really like their cart feature, where you can buy one item at a time, or select only the items you want to buy in that purchase. i find it very convenient because on most apps you have to place orders altogether, but with Aliexpress you can pick and choose which items you want to buy. They have feeds where you can check out other people’s reviews about other products, based on the things you’ve liked, wishlisted, added to your cart, or searched up which, to me, is a very nice concept. Overall the app is great and i definitely recommend to most <3
  • Sep 15, 2021

    By Elizabeth Gbadebo
    AliExpress is a place you can find almost everything that you want. It's a good place to shop. If the seller doesn't have what you want, they return your money back to you, and always compensate you when the seller sent you goods that you did not choose. I'm satisfied with AliExpress because they don't let the seller or buyer take advantage of each other.
  • Please read this review :( May 15, 2021

    By Lalalalalala0707
    This is unreliable, I lost so much money from stores not refunding like they promised.. l lost at least $200 total. A SELLER canceled my order of $112.. and when I tried to open a dispute the highest refund I could request was $16!!!!. so I canceled dispute and decided to wait the 48 days to try to get a full refund.. The seller has ignored every attempt I’ve made to reach out the them.. I’m still not sure what’s going to happen with my money.. I’m hoping for the best. I’ve super patient, and I have ordered A LOT from here.. I’m hoping for better future experiences but I’m super disappointed and overall feel let down. The prices are going up too, which doesn’t make sense for a lot of the items.. They are honestly about to lose my business unless something changes. Here is how AliExpress works. They have different “sellers” and “shops” that sell items, nothing is 100% guaranteed.. it really is a gamble with your money because there’s some stores that have fake reviews, and some of the sellers that I’ve come across seem like they try to scam you or trick you so they get money and you’re left trying to figure out how to get your money back.
  • Sep 15, 2021

    By Amanda Onate
    I love this app. I find so many good deals of quality materials. Here and there I may find one or two that are inacurrate description but the sellers so far have proven to be really good about making it right. I love the design of the app and the recent update makes the layout super easy to use and navigate.
  • Great place to buy things!! Dec 4, 2020

    By Old Atari nut
    I have been buying from Ali Express for years and they have gotten better every year! I live in the States and it used to take 1 month or more to get anything from Ali and other similar sites. The last 2 years it has taken on average 2 weeks to get most items, sometimes 1 week like recently, surprising with the whole COVID-19 shipping delays Ali has done great for me! Now if I need something name brand very quick, in a day or so I have to hit the normal other shopping sites so I can get an item in a couple days but if you plan ahead just a little and be a little patient you can get some great deals on things, just be smart and check out the seller and feedback and number of sales and star scores and you should be just fine. Ok gotta go, ordering some more stuff from Ali so I can get it before Christmas... ...are you still here, seriously, did you really read this far?? Good for you, now stop reading and go buy some stuff, hurry, now!!! Oh yea don’t forget to use the coupons you see on the site and on the sellers page, they will save you a little money which makes it even better!! Ok by...🤗
  • Tips to shop with aliexpress Jun 8, 2021

    By Noctu
    I’ve been shopping with AliExpress for several years now. The app is pretty decent, sometimes it’s a little clunky but it’s easy enough to navigate around on but I wanted to add my two cents on the reality of shopping here. Think of it like many shops all under the umbrella of Aliexpress, like a mall. It’s a portal to all of these shops and it does offer buyer protection but you have to do your due diligence. First, expect slow shipping because the goods have a long way to travel, slowly. Second, don’t spend anything you are unwilling to lose (do your research, some stores are incredibly safe but there are questionable shops). When you get a package, take a video WHILE you open it. This will serve as proof if the item is damaged or missing parts of the order. And finally, communicate your with seller if there is a problem. Many times they will offer to make things right without intervention, but if things lead to a dispute do not close the dispute and/or accept a refund off of AliExpress. Remember, check reviews, look at photos from buyers, and be smart!
  • Sep 4, 2021

    By kitty cat
    Easy to use, you can make your own lists and choose what things to buy from your cart. Shipping takes longer than most places(1-3 months) depending on the seller but I've had some stuff come in under a month. VERY cheap, prices are very affordable and lower than most other places. Quality is good most of the time however shirts are usually pretty much scams, not cotton. You can also communicate with your sellar. Great app, recommend.
  • It’s like Christmas everyday! Jun 21, 2020

    By BaconBiscuitz
    I can wait to get to my mailbox to see what has come today. I am a diamond member, I suggest start out slow so you learn how this app works. Learn how to go to the store itself and look at its rating. I only order from stores that rate a 4.8 or above. Look at the pictures that the customers post in the ratings and read what they say. Shipping is long if it’s free and sometimes is not tracked. Pay for better shipping methods if you can. Read the description and the specifications!! The pictures are deceiving, it looks like you get hundreds, and then receive 5. Contact the store owner if you have questions they are extremely helpful and can customize your order at times. If you receive something in error, which is rare, contact the seller first, do not file a dispute unless they don’t respond. Coupons can be applied, they are hard to figure out sometimes. Get used to using your account. You must confirm your orders when you receive them. I like reviewing what I have received and take pictures when I can so other shoppers can see what you actually get. I have ordered from hundreds of stores and have had only 2 errors!! My orders are usually for crafting. Be careful with sizes, they usually run small. Electronics are probably a risky purchase. Best advice: Read the specifications! Read the descriptions!! Have fun receiving Christmas every day!
  • Ali Express App Review Sep 15, 2020

    By Ssodagi
    For the most part the app works well as other apps of the same type. However, there are times I am looking for something and it totally misunderstands what I am telling it in the search. The other problem I see, is that there’s no way to track your shipment once it leaves China. I waited almost 5 months before I got my last order. Don’t worry though, usually it doesn’t take this long; probably due to the pandemic. Another thing that is very difficult to do, is to review stamps (for paper crafts/scrapbook) and metal dies, because they have the same name and it doesn’t not show if you are leaving the review for the stamp or the metal cutting Dies. The last thing that is very aggravating, is that when you’re order is missing still and you want to put a dispute an order, you have to put a dispute for each individual item in your order; it will not let you dispute the entire order and this is extremely time consuming when you have a very large order. There are boxes to let you check them individually or as an entire order but there’s no button that lets you do the entire order. And it’s the same when you receive your item; even if you get the whole shipment in one envelope. If these things get fixed I’ll probably will give it 5 stars.
  • Sometimes confusing Jan 1, 2020

    By Rhett7427
    There are a lot of sales and the discount coupons are very confusing. I collect a lot of points but don’t use them too much. You never know if you have the one for the store you want. I usually just don’t buy things because of that. The coupon plus a 0.01 sales items appear to start at 2 AM here. Needless to say I never get any of them. I guess they aren’t meant for the customers on the east coast or mid western states of the US. It’s the middle of the night here. There is also a problem with items advertising one thing and when you get to the page it’s three or 4 times more expensive for that item. You get a much smaller , scaled down item for the advertised price. Also they will call it cashmere and then when you get to the site and check the specs it says polyester. So I don’t buy that either. That’s illegal in the US. It’s called bait and switch. I’ll go find it elsewhere. It may cost a little bit more but I know for sure what I’m getting. When I find a good place that has quality items for a good price I tend to stick with that store. They may cost a few dollars more but I know they are a reputable store and I won’t get junk, it will be something I can use or give as a gift. I have bought some very nice things on the app
  • Sep 10, 2021

    By Sophie Ibrahim
    AliExpress is generally a great place to get stuff. If one uses the standard shipping or any other paid shipping,the stuff arrives on time but I wouldn't advise for free shipping,it's either you never get your order or it arrives way too late. One other thing AliExpress should improve on is on the dispute opening for delayed orders,some of these indicate that one can open a dispute after some time,but it doesn't apply to all.
  • Sep 13, 2021

    By Mike A
    Mostly excellent, great value for money in general. Sometimes there are issues on delivery and products not living up to expectations, but AliExpress is super fast in resolving disputes and usually in a very fair way. Hopefully as we get over COVID and production and shipping return to normal, shipping times will come down even more.
  • Obsessed May 13, 2021

    By Keychain83
    Very reliable. I shop from this app at least twice a month. I’ve purchased just about everything from here from face products to jewelry and electronics to shoes and sweaters. I have just 3 complaints. 1) The gold coins I’ve spent several months collecting have so far been useless. They’re exchangeable for coupons (like $2 off $15+ orders) good for very select stores (not all). Basically, 13% off, which isn’t bad at all except that in the 3 or 4 years I’ve been a very active member, I’ve only used a coin-exchanged coupon like twice. 2) Very limited penny deals in exchange for x-number of gold coins are available every 24 hours. If you’re on the west coast, that’s at midnight. For me on the east coast, it’s at 3am. The one time I tried playing the penny deal, the second it struck 3am, everything was sold out before anyone could count to two. 3) The freebies the sellers advertise, anyone can apply for them and just once from two different offers so you can’t submit a request more than once for one item and you can’t submit more than two requests a day. I have been a member for more than 5 years and have not won anything from AliExpress.
  • Great Shopping App Oct 9, 2020

    By Makalena
    Many different items and products that are offered. If you plan on purchase items Please use AliPay, AliExpress will ensure that product(s) that are purchased are as described and shipped in proper form and in quality and customer satisfaction, they will NOT release the monies paid to the Seller/Vendor(s) until the Customer is satisfied with all concerns regarding products purchased and guarantees, and also submit by pressing the CONFIRMS button which is when you as a customer gives AliExpress the go ahead to release the monies to the Seller/Vendor The only problem is that: Many Sellers/Vendor DO NOT include installation instructions and/or Product information, for some reason I’ve noticed this with a high volume of overseas products. So if you need to have the proper information you will have to asks for this information from the Store you purchased your items from, which I strongly believe should be a Set Standard Procedure by AliExpress also the Shipping Packaging should also Standardized. Overall AliExpress has done a TERRIFIC JOB ensuring that the Customer is being Properly Serviced in mostly all aspects of their overall online shopping experience.
  • Aviya Mar 7, 2019

    By aviya-sh
    Hi, The Ali express app is good and has been improving in the last years from time to time. There are still some improvements which I think are required and will benefit the customers and make the use easier, especially for those who are ordering a lot. When you go to your account, to “shipped items” in order to confirm shipments which were received, after you confirm packages from one seller, you get to a page which lets you either move to rating the confirmed item, or back to your account. When I get shipments, it’s usually many and from different sellers, so when I want to confirm several packages from different sellers I have to keep going back to my account, to the confirmation page, roll down again to the right package and confirm again. This is don’t for each seller separately. Which is exhausting when you get about 10 packages altogether. They should either allow confirming several packages from different sellers in parallel (by marking with a v in each accepted item which the buyer wants to approve), or add another option after confirming which takes you back to the “shipped” Page, where the confirmation is done.
  • Good app but... Dec 11, 2019

    By mitchkyng75
    It’s a great app and a great place to shop but not all sellers are cooperative. I just had a seller June electronicity/Junnuo tech. Store took their time getting back to me and was slowly helping me. It was like they were stretching the return limit so you’d end up with a faulty product. Then after I told them what was wrong and sent a video of the obnoxious noise it was making. They told me that “ it’s a normal sound my friend” which wasn’t supposed to sound like that at all, so they will give faulty advice as well. Very sneaky and unscrupulous. Many other seller have done the same or had another tactic. But I had no idea that 15days after you get product there’s no return etc. the seller was being politely unhelpful and ended up with a brand new product that runs like it is 15yrs old. They wouldn’t help and was being childish. This was just my last mishap with a seller I’ve lost so much money on this site it’s sad. I would highly recommend only buying once and a while when they have better prices or sales. But I would suggest you just go to eBay cause same sellers but they have to follow American rules and policies. So be very careful there are good sellers that don’t try to trick you but there are very unscrupulous sellers on this site as I imagine they did this to just me I’m sure they tricked others as well. I usually compare prices then if I have to order from here I will but typically go elsewhere.
  • Be diligent in your research Sep 14, 2019

    By Jennifer Denton
    The old saying is true that if it seems too good to be true then usually it is. I have doubt that this app is no exception. There are a few things that I have received and found them to be a good bargain. But oftentimes in order to get decent items, you’re paying close to what you would in a store near you. I’ve found that often times companies will take pictures very close up to an object to make it appear larger than it is so when you receive it you are really aggravated that it is so small. No wonder it was so cheap. And finally, I’ve found that there are shops you must watch out for because they have marketed something as theirs only to find out they have stolen it from another artist in another part of the world and there’s not a whole lot that can be done about it. But I can’t help but laugh at the USA when they outsource their products to make a bigger profit because all they have done is given the opponent their secrets and they just produce it under their name and make them a competitor. I used to like this app but I’m not near as fond of it as I once was. Also, I’ve had to file a lot more disputes because of either not getting something or getting a defective product. Finally, the shipping has become much more expensive in the past six months. You have to be careful of that now. So it is what it is and you get what you pay for in the long run.
  • Fara Jan 12, 2021

    By magi323
    I used to shop on AliExpress a lot but I switched to other apps because: 1. Sellers increased their prices & charge very high prices for shipping which makes it worthless ordering. Sellers try to make profit from shipping money. Recently I see most items are about the same price or even higher than prices in the US, so shopping on AliExpress & waiting so long to receive the product doesn’t make sense. 2. Most sellers on AliExpress are Not honest. The pictures you see are Totally different than what you receive. They put nice pictures & send you something cheap & even different & most of the time you cannot dispute it and get refund. There’s no return, even if it was, wouldn’t worth sending it back to China. So far I lost too much money ordering products & received some garbage not even close to the pictures I saw. AliExpress doesn’t prevent it because it makes money but it’s gonna lose customers. I now order on other apps I know I exactly get what I see in pictures based on descriptions. 3. I didn’t like when they added Tax on purchase but that would be ok if at least I got what I saw on pictures & descriptions not some Chines version of what they showed. There are a few good sellers who send what they show but because Most sellers are cheaters, people don’t trust shopping here.
  • Sep 15, 2021

    By Liam Bertetić
    The prices are quite deceptive and sometimes a product shows really cheap, but once clicked will display its actual price. Also been getting annoying pop-ups from the app and spam from sellers. The app is bloated with random useless features and ads. --- Otherwise it's a decent platform to purchase from. Affordable with passable quality, just not worth using the app that often other than for browsing on the toilet.
  • Pathetic Aug 20, 2021

    By Night Goth
    I am giving this app and company only 2 stars because AliExpress services does not help you with any of the disputes that you may have with sellers, and it takes the sellers forever just to get back to you if they even care about getting back to you. AliExpress company does have a lot of products for sale but when it comes time to purchase a item and the sellers take your money with no problem but, when it comes to the refund of it back to you when you don’t receive the item it can become very problematic to the point that you may have no choice but to call the authorities in the country in which you are having the problem, the biggest thing that AliExpress needs to fix in my opinion is the way and speed the cancellation of an item works and being able to remove or delete the items from your “ to be paid “ list my opinion is that AliExpress needs to become a lot faster when it comes to helping people with disputes and forcing the sellers to refund money faster, along with updating the ability to remove items from the - to be paid for - list if you no longer desire it, but the biggest thing I would like to be able to see changed is the ability to see all of my past purchases on a separate list so if I want to buy it again then I can find it easier
  • Gotta watch these guys...... Sep 24, 2018

    By stopher71
    I’ll try to make a long story short yes it is a great place to shop they do have everything if you can come in contact with the right seller and not have to use customer service, my seller did not communicate so I had to use customer service they are responsive and they are very nice to work with but in a nice roundabout way they have the sellers back making you think that they have your back but they do not I got screwed on something that was Supposed to take 12 to 20 days for delivery took 60 days Telling me to keep waiting patiently they ran me out of purchase protection time so I could not get a refund and the seller got paid quickly if something is not available it will not tell you but they will take your money and you will be waiting for your item that does not exist the only way you will know is if you ask them if it’s available I ordered the same parts from Allabiba And got them in 3 days Bear in mind I also had no tracking information other than order has shipped and they could not tell me where my package was or should I say wouldn’t tell me so don’t think customer service has your back in that situation in a dispute refund situation because they do not they will milk it until purchase protection runs out and then say sorry
  • Sep 12, 2021

    By david broadbent
    For buying one or two items from a single seller its acceptable But for selecting & buying 20 different items from a single seller, where each item has multiple options like size or color or fitting, the app is poor; laptop not much better Worse even when you then try to check & confirm each item once shipment has arrived Further you cannot copy-paste feedback comments to each item, had to write seperate comment 20 times. PLUS no where to comment on the overall quality of the combined package
  • Sep 13, 2021

    By Beng Chiat Seah
    So far app is fine, better than using the web. Update: don't use this app if you have access to a computer, especially when you are opening a dispute. No return address given during the dispute period. After the dispute is closed then you will be able to see the address you have to return the item to. Tried getting help from the live agents and were promised that they would file an appeal thrice. None of them follow up on their promises.
  • Sep 15, 2021

    By Sandra Bean
    They play games with you if you have to get a refund! It is nearly impossible to get in contact with support and when you do they don't want to help. I have received rude emails telling me to pay attention to tracking when if I wasn't i wouldn't know that it never passed through customs 🤦‍♀️ They kept telling me to wait then when they finally gave a refund it was half of what the order was. Then made excuses on why I couldn't get it. Will never buy from them again!!!!
  • Sep 14, 2021

    By Sisa Belial
    I like the site, I like that you can pay with PayPal these days but unfortunately I have been trying to order for the last day and tried every payment method, with or without vouchers, to no avail. Something goes wrong every time. No troubleshoot option, dont know how to talk to anyone. If I can't buy anything, there is no point keeping it, uninstalling again.
  • Sep 13, 2021

    By Babatunde Mobayonle Oyebadejo
    Really this is the worst application I've ever used. Can't recommend it to anyone. Amazon online Shopping is the best. I've ordered for a shirt but til now I can't get it. No tracking information, the seller will not respond and if they manage to respond they don't speak English but Chinese. I lost too many money and till now I can't receive my shirt.
  • Sep 14, 2021

    By John CHAN
    Full of lies app!! Before you buy, it saids use DHL for delivery and estamate delivery time within 2 weeks. As soon as you buy and pay the estamate delivery time will change to between 5 weeks to 9weeks. And you will have no way to complaint or get money back because the incorrect information. More over they will offer different shipping method and charge different. The seller can use any shipping method instead of your choice and you have no way to get your money back. Don't waste time on it.
  • Terrible customer service Jul 24, 2020

    By nimra222
    I ordered some merchandise in February and I guess I had forgot to put in the address number, which on my part was my fault, but they did not know until the package came to the US in March, so they returned it to the sender. Then since then the Corona Virus was starting to appear in the US, my seller couldn’t ship the package back to me for some time. I asked for updates every month, because I ordered some other things from China from other apps and they came in. I later asked for a refund in the beginning of June because I no longe wanted the merchandise and the seller kept telling me she will talk to the courier. Then she wouldn’t get back to me and when she did she told me I will get the refund when the merchandise is returned to them, but my tracking said it was returned to the sender back in April, so I asked her to clarify again. Every time I kept asking for her to update me she said she would check but i never got an answer. Now it is almost August, so this has been ongoing since the beginning of 2020. Then I tried to contact customer service but they don’t have any live people, only bots and they don’t even have a number that I can call for help. So I can’t even contact Ali express but only the seller who is not satisfying my customer service in any way. This was the first time I ordered on Ali express and definitely the last time.
  • Sep 8, 2021

    By Nicole Goodman
    50/50 chance on getting your money back if something goes wrong. Tracking is not accurate (sometimes I receive an item even though it says "in transit " other times it says "delivered" eventhough I haven't received it!) I'd say about 30% of the packages get lost. Some sellers are interested in finding a solution. Other don't give a sh**! Trying to get your money back is a pain!!! And even if you open a dispute, they claim it as "invalid"! And no way of reaching out to an actual person.
  • Biggest crooks on the App Store Sep 15, 2020

    By LadyA-
    I ordered a few hundred dollars worth of stuff. A few days later, I immediately saw that my purchase was shipped to California and I live at the edge of the East Coast—I’ll let you guess the state. I reached out to the seller and they denied it. We went back and forth sharing pics and tracking until I filed a complaint which took Aliexpress forever to even read the details of the case because this went on for two weeks and before they asked me for screenshots I had already submitted twice. A long while afterwards, I discovered my identity was stolen and my card info used. I contacted the company to tell them the charges on my account were fraudulent and I was going to report my cards as stolen. When I did so, I got new cards and tried to give the company another chance. This was December when my info was used and I’ve submitted countless appeals and verification requests to prove I am the owner of the cards:sending photo ID, bank states, pics of the cards, my banks’ judgements, and police reports and they still won’t unrestricted my account. They are the most incompetent company I’ve come across. The worst customer service teams. All they do is lie to end the conversation. One star is too good for these con artists. They protect their scammers better than clients. They are a disgusting company who has never reached out to me or my bankers.
  • Sep 12, 2021

    By Matheus Freitas
    I can't use the app. Not all menus works. When I click on "super offers" enters a blank page everytime. So if I want to see the pages I have to log in on my computer. I'm uninstalling the app right now. (This only happens I guess a month ago, before was working everything normal)
  • Sep 15, 2021

    By Simsi Topah - Mayaki
    My experience has been super horrible, ordered for 11 items only 4 have arrived in 2months and no sign of the rest. Tracking has become impossible as there is no agent to contact to help find my orders. I feel robbed, as the goods just stay missing and like forever. No office, no agent, no customer care representative, nothing.

What’s Groovy

What’s Subpar

Want more reviews? Sign up for free to get all-access!

As well as curated coupons daily to your inbox. Save up to 90% on Apps & Games.

We will never share or sell your data with third parties. You can opt out anytime.

Loading...

Expiring soon! Don’t forget your exclusive offer.

24
00
00
24
00
00
Go To your e-mail