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Alibaba.com - Leading online B2B Trade Marketplace

Alibaba.com - Leading online B2B Trade Marketplace

Alibaba Mobile

Get wholesale pricing, with ready-to-ship and customizable products.

4.5 Ratings 2M+ Reviews 100M+ Downloads

Ratings & Reviews

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  • img Community
    very nice and kindness i really like it so much 😇😍😘
    img by Albert
    2 years ago
  • img Expert
    1. Buy and sell from around the world! Access the wonders of Alibaba, a leading wholesale mobile marketplace for global trade
    2. Partners with major freight forwarders to provide sea, air & land shipping solutions: on-time delivery, tracking information and fair pricing
    3. Alibaba Trade Assurance fully covers your purchases when suppliers don't meet product quality and/or delivery schedule specified in your contract

    Reviewed by Kaylin on October 16, 2018

  • Jan 7, 2022

    By Cheryl Brown
    Easy to navigate... I still have trouble finding MANUFACTURERS only. However... that will get better with time and learning. Great app!!
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Jan 17, 2022

    By Derrick Black
    Best offers. The company certified every seller that you purchase from. I found out about Alibaba about 4 years ago. The ordering process is a lot easier now to.
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Jan 10, 2022

    By Evan Watson
    Its always refreshing to find the best selection of products at a bargain busting price point.
  • Jan 8, 2022

    By Yolanda Crumedy
    Great prices, first time shopping on the site, I hope to continue shopping.
  • Jan 10, 2022

    By Chad Ellis
    Some of the best customer service I have ever experienced. Regardless of the language barrier, my man Paul was amazing.
  • Jan 7, 2022

    By Cheryl Brown
    Easy to navigate... I still have trouble finding MANUFACTURERS only. However... that will get better with time and learning. Great app!!
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Jan 17, 2022

    By Derrick Black
    Best offers. The company certified every seller that you purchase from. I found out about Alibaba about 4 years ago. The ordering process is a lot easier now to.
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Jan 10, 2022

    By Evan Watson
    Its always refreshing to find the best selection of products at a bargain busting price point.
  • Jan 8, 2022

    By Yolanda Crumedy
    Great prices, first time shopping on the site, I hope to continue shopping.
  • Jan 10, 2022

    By Chad Ellis
    Some of the best customer service I have ever experienced. Regardless of the language barrier, my man Paul was amazing.
  • Its not the Apps fault huh Apr 30, 2021

    By babywavez
    Yes it is the apps fault want to know why because they keep shipping cost information out of sight. If your truly an honest company then exactly why wouldn't you allow the buyers to see there options for shipping costs its not always available. Ill purchase something handling the shipping costs then have the supplier hitting me up for over $120 for shipping . The product was $70 i paid about $60 for shipping and now your telling me i have to pay an additional $120. I refuse then they give the option well you can have it shipped by sea i say sea it is. Then they say ok we will refund you $30 for the shipping by sea still waiting on that refund. But my whole thing is the shipping costs were already taken care of why is it that every supplier hits me up after . Requesting ridiculous shipping fees.
  • Jan 4, 2022

    By WELSHMETAL MEDIA
    Love so many choices in one place. Prices are great. Venders are fast too help anything want to know. An im sure once I can make bulk orders as my plans pick up. Ill be able get even better deals. Also build lot my own proto's. An I get some stuff less than building from scratch.
  • Jan 12, 2022

    By Faith Smalling
    For a cite that claims lowest prices, I have not seen what I would think are low. Your SALE PRICES are about average for locally priced retail especially considering the manufacturers.
  • Jan 12, 2022

    By Jeng Coronel
    When I try to seach products, it keeps saying NO NETWORK when I clearly have an internet connection. I tried refresh button many times and it won't work.
  • Took me 3 months to get my money back Feb 23, 2020

    By toryam7
    I purchased a product that never came, and I was at home waiting for the product the day it said it was out for delivery. I looked everywhere in case there was an issue. When i went back to the seller she was rude to me because i opened a dispute even though i never received the product. It took nearly three months and they said i didn’t have enough evidence to prove that I didn’t get my product since the shipping was shown delivered and it was my fault it was lost. Had to go to my bank to dispute the order and it’s just been a hassle and a lot of money that I was waiting on. Make sure you ask them directly for shipping information because I feel like they aren’t direct and try to confuse you with the wrong info. The customer service was very nice but they can’t just not refund you when you don’t receive your packages. I’m just upset with the amount of time it took to get to this conclusion, i don’t know if anything I order will make it to my house
  • Jan 9, 2022

    By Wood Stock
    The commercials say you can get things cheaper because it's wholesale what they Don't tell you is most won't sell individual items and their shipping cost is usually in the HUNDREDS so you Really are Not saving at all!!!
  • Please reach this supplier May 4, 2021

    By riz.ryse.reese
    It is so frustrating that the supplier need to review the review I left so that they could filter their reviews. But please don't order in this supplier: DALIAN ZM INTERNATIONAL TRADE CO. honestly, my expectations are not meet. First, my physical product, I ordered the one that has a compartment for the eyeliner. I have received it separately from the eye lashes. Second, they are over priced. Hear me OVER PRICED, you just need to explore different vendors in this app and obviously they overpriced. Third, I was told that my package will be shipped the 8th of April, then I follow up they gave me a tracking number on 16 which is more than a week of their promised date. But turns out it really got shipped 28th of April. Fourth, I don't understand about the delay of Shipment because of COVID, I stopped believing this excuse when my other orders got here when I ordered first from them. Lastly, it is super disappointing when they have promised for FREE products for the inconvenience but freaking TWO MAKE UP REMOVER WIPES for all the hassle? No, this is just ridiculous.
  • Jan 20, 2022

    By C. Jones
    This website does not have a live customer service line, everything is through chat. I filed a complaint with shipping agents they use. They hold your items even after they are paid and tell you the price has changed. They hold item hostage until the new amount is paid. Alibaba has shady shipping agents and reps. They do not hold the seller or agents accountable. They tricked me into giving them a nice review in order to get a partial refund. DO NOT WASTE YOUR TIME OR MONEY!!
  • Fighting 3 Cases Damm Scammers Aug 11, 2021

    By TheRealSuspect
    I ordered 3 items for my retail store and nothing had arrived it’s been 4 months and nothing still they communicate with me every time I texts them But it’s always the same thing and ups says they do not have the packages nor were they ever dropped off at any facility they trick you when it says “ Buyer Created A Label Through Ups But Never Really Packaged Anything, I’m Disputing all totals around 900 smh not cool big mess and headache I have to go through Alibaba PayPal My Bank a total mess and no don’t believe when they say easy to contact alibaba customer service. Their all shady seems so real then you get burned for your money if you dispute amd if they say their going to fix it right please wait on packages and you agree your screwed say No Don Not Agree With Seller cause in that agreement it also states you agree to a No Refund don’t be fooled take my advise. I’m on social media fb/ Everardo Acosta Instagram Suspect_Acosta SC DaRealMrSuspect I got proof ain’t no lying they scam you.
  • Dec 16, 2021

    By Mink Franchise
    I could search until I made an account... then I could no longer log in. I placed my phone number in to receive a text for verification; I never got the text. This app was a complete waste of time. It wouldn't even allow me to send an email to customer support. Just basically a scheme that got my information for its marketing purposes and provided me with nothing. Uninstalled.
  • Deceiving in many ways. Aug 23, 2019

    By Meehmehmeh
    I have browsed the app for a long time, uneasy about doing business in China i have looked closely at the sellers. Lots of shiny BS plaque images and certifications that seem blustery. I decided to try it and I finally placed an order for items that are a part of my manufactured product. I was sent the wrong parts (clearly NOT WHAT WAS ORDERED) and the seller offer a 5$ refund 🤦🏼‍♂️. I opened a dispute in Alibaba and so far nothing has been done other than suggesting a 5$ refund was reasonable. This might be a cultural difference I’m not aware of BUT in the US if i send someone something other than what they ordered, I pay to get it back and I refund the money. In my mind this is as it should be. In Alibaba’s mind 5$ back and I keep the useless items makes more sense. So my review is this, its a gamblers app. Maybe you’ll get the product you want, maybe you wont. Either way if theres a problem, your money is gone and odds of getting it back are as close to zero as they’ll get.
  • Very disappointed Dec 1, 2020

    By Ariel Dominique
    I have purchased from Alibaba many times however recently one of the sellers that I was dealing with sent my package by sea when I asked and paid for it to be sent by airplane! Now the Alibaba dispute agent is siding with the seller and refusing to refund my money! They’ve been holding my money for weeks and this should have. Only been a 2 week process! My biggest issue is that when I ask for a manager, supervisor or superior I’m always told that there isn’t one. They say that you’re covered by trade assurance but really it’s all up I the dispute agent that you get and it ends with them. There’s no going further! As soon as my dispute is over I’m deleting alibaba and telling everyone who will listen about how unprofessional and unfair they are! If possible, find sellers on Alibaba and deal with them off of the Alibaba platform! It makes no sense to pay the extra fees because if anything happens they won’t have your back anyway!
  • img Community
    very nice and kindness i really like it so much 😇😍😘
    img by Albert
    2 years ago
  • img Expert
    1. Buy and sell from around the world! Access the wonders of Alibaba, a leading wholesale mobile marketplace for global trade
    2. Partners with major freight forwarders to provide sea, air & land shipping solutions: on-time delivery, tracking information and fair pricing
    3. Alibaba Trade Assurance fully covers your purchases when suppliers don't meet product quality and/or delivery schedule specified in your contract

    Reviewed by Kaylin on October 16, 2018

  • Jan 7, 2022

    By Cheryl Brown
    Easy to navigate... I still have trouble finding MANUFACTURERS only. However... that will get better with time and learning. Great app!!
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • Jan 17, 2022

    By Derrick Black
    Best offers. The company certified every seller that you purchase from. I found out about Alibaba about 4 years ago. The ordering process is a lot easier now to.
  • Jan 10, 2022

    By Evan Watson
    Its always refreshing to find the best selection of products at a bargain busting price point.
  • Jan 10, 2022

    By Chad Ellis
    Some of the best customer service I have ever experienced. Regardless of the language barrier, my man Paul was amazing.
  • Jan 4, 2022

    By WELSHMETAL MEDIA
    Love so many choices in one place. Prices are great. Venders are fast too help anything want to know. An im sure once I can make bulk orders as my plans pick up. Ill be able get even better deals. Also build lot my own proto's. An I get some stuff less than building from scratch.
  • First Timer May 6, 2021

    By ravengirl312
    Well I was gonna give a 5 star, but suddenly my review is unable to show any words as I am texting. I’m not sure if it’s because my English has to be translated, but I can’t see anything that I just wrot right now. So I hope this get read. Anyhow, I was able to live chat with my supplier and I was very pleased with being able to see different options and negotiate prices. I am still waiting for my merchandise. I will write another review once I try it. And hopefully I will be able to see what I’m writing so if there is a lot of mists, it’s because I’m writing without seeing and using just my thought as what next to say. Thank you
  • Dec 14, 2021

    By Alex
    Original Review below: Developer fixed the issue within a couple of days after being notified. Thank you! Works without issue now. Original Review Causes Bluetooth connection issues on Pixel 6 Pro. After uninstalling the audio works as it should. Needs to be fixed!
  • Middleman or Manufacturer Sep 8, 2018

    By Agbubuike
    I have visited so many mini sites and everyone claims to be a manufacturer. My recent experience of a purchase did not convince me that I dealt with a manufacturer. It’s important that the info is authentic. We need to be sure of whom we are dealing with so that we can achieve our objectives. Alibaba has been useful but again, how do we enforce international warranties? We are about to make orders for items that vendor (can’t call them manufacturers) are offering 3 years warranties. Also how do we see other customers review about a vendors product? Thank you.
  • Dec 18, 2021

    By James Bolt
    Well so far so good; I did have a problem with my order at first! I kept going to the site and you all were telling me that there was not an order to fine! But after I sent you an email you all got it under control and found it! Thanks!
  • Jan 8, 2022

    By Yolanda Crumedy
    Great prices, first time shopping on the site, I hope to continue shopping.
  • A good app to negotiate prices Mar 16, 2021

    By Armanii :)
    The app is a great place to find vendors for small businesses just make sure to stay clear from scammers and check full prices. Making Payments can be tricky so make sure you fully look it through and dont send information to just any vendor. Be sure to take time to search and dont let a vendor rush you into buying, they should make u feel like they’re trustworthy. Another problem is miscommunication, ask as many questions as you need so you know your getting whats worth your money!! Sometimes the price for each piece may not be as much but the shipping will be like $200 :0 if you’re looking for lipgloss tubes I recommend buying from “Guangdong Qiaoyi Plastic Co., ltd. “ Great customer service and communication.
  • Jan 2, 2022

    By Kali Knows
    Great place to source product. I just wish some of the minimum order were smaller. This would help a small business starting off.
  • Pretty good experience so far Apr 29, 2021

    By EquaTrader
    Everyone is very responsive and its easy to find what you are looking for. My only gripe is that I wish the unit costs displayed were more accurate. I’ve found that the unit price displayed is often not for the product they advertise but rather a their cheapest option. Makes it so you can only really get what your looking for after a lengthy conversation rather than click and buy and it’s always more expensive than advertised.
  • Good with flaws Jun 11, 2021

    By phily1girl
    Alibaba app is good. Only issues I have is when I pay a supplier , my app gets stuck afterwards on that page. I can’t get off the page and I have to delete and reinstall the app every time. The second issue is that they only give you a certain window to write a review. For me, I dropship so it takes a while for the product to reach the warehouse and for me to get feedback from customers. When I went to give a review it was too late.
  • No clear road map Feb 8, 2020

    By R sharif
    I love this site, the only reservation I have, in general there is not a clear detail on how the sales are done from begging to the end. I am talking about the small details that every shopper would need to know, from the way of communication to the clear way of payment and recourse, to shipping to the final destination, I have been trying to make a purchase for a long time but feeling I am walking in an unknown territory.
  • Concerning ordering for smaller Growing companies Sep 6, 2018

    By Pastortunes
    I like Alex press and enjoy many of the products. I would like to know about the shipping possibilities if they could be a little quicker is that possible? And I would also like to inquire about the quantities that can be ordered. Four instance, is there a possibility of ordering a smaller amount for now until the business begins to grow a little bigger and the demand gets better then expand to a larger amount? Thank you for your concerns. Jimmie Rivera, Allentown Pennsylvania USA
  • Amazing app but... Jul 8, 2020

    By nicka.a
    This is an amazing app for any retailer who wants to purchase items at very cheap prices (mainly from China). My only problem with this app is that since almost everything is from China shipping can be crazy for even small items to the US. Shipping fees account for more than half of my total expenses on this app as a buyer. Lower shipping costs would make this a lot more convenient and give me more options to pick from.
  • Cutting out the middleman Mar 26, 2018

    By Donaid
    A little bit of research and you will discover that many of the sellers at one of the major Internet vendors websites why really simply having products drop shipped from China through relationships with Alibaba. You can do it yourself, if you have the guts. Don’t even think about sending anything back. They are shipping to you for free but if you try to ship it back shipping will cost about as much as the item cost if not more. Bon chance.
  • Good App, Some Flaws Jan 11, 2021

    By AZN.ML
    Overall, this app is really good for directly connecting you to manufacturers and outsourcing products. There are some flaws with the app however; some of the promotional features in the messages section do not work or take a very long time. The product list takes a long time to load sometimes. The app sometimes crashes.
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Its not the Apps fault huh Apr 30, 2021

    By babywavez
    Yes it is the apps fault want to know why because they keep shipping cost information out of sight. If your truly an honest company then exactly why wouldn't you allow the buyers to see there options for shipping costs its not always available. Ill purchase something handling the shipping costs then have the supplier hitting me up for over $120 for shipping . The product was $70 i paid about $60 for shipping and now your telling me i have to pay an additional $120. I refuse then they give the option well you can have it shipped by sea i say sea it is. Then they say ok we will refund you $30 for the shipping by sea still waiting on that refund. But my whole thing is the shipping costs were already taken care of why is it that every supplier hits me up after . Requesting ridiculous shipping fees.
  • Dec 20, 2021

    By Karen Mullen
    Luv the idea of it. Like some products that I've seen. Don't like that I would have to buy more than one of some of them, but it's giving me ideas. I have not purchased yet so I don't know how every no everything works yet.
  • Good and bad Jul 27, 2019

    By alibaba user from the US
    I order a few Thousand USD products from here with different suppliers. Some products I get very good price while others are just fair with expense shipping cost. Suppliers are varied. Did not receive everything that I order yet. Will see. However I spent a lot of time to search what I need. But have encountered a lot of misleading price or product images do not match the description. They will said the price is old or not right..... waste a lot of time. But some companies are very helpful. While Some will tell you to order from other suppliers if I show them their listing price. Also agree with other reviewers, shipping cost a lot and not much choices. For giant company like this; should encourage their listing vendors to update their price. False advertising in The US are big mistakes.
  • For business purposes only Oct 12, 2020

    By Super With God
    I was pushed by eBay to this app only because I was looking for a single item and it is here in America for about $80-$120bucks brand new or $16-$40 bucks plus $539 dollars for freight from China! The people were all helpful and the sets means time the app was a learning experience for me so not a waste of time. I want to delete my information on the app but it seems like it is not accessible to doing so. That’s the part I don’t like and how lots of people are asking me but when I tried to close the question I pose the automated artificial intelligence chat told me repeatedly that it wasn’t updated so I’m digging trying to find out how to get to an updated version within the app it’s telling. Don’t like that.
  • Somewhat crippled Jan 11, 2019

    By ChloeNikee
    The app is somewhat crippled, in that the developers buried some features. For example, finding your favorites is not easy. Sometimes features on the app seem to be absent. The website is better, although both the website and the app seriously overlook certain things. For example: 1. You should be able to sort your favorites list by vendor, price, date, name, manually etc. Just like any other search. 2. On their messenger, and they have a little pop-up field where you can type in your reply. Unfortunately you cannot see the entire string. So if you have to refer back to previous messages while you were typing, you cannot do this. It’s very inconvenient. 3. I try to sort vendors using a folder for each vendor, but not all the named vendor folders appear, only the first two ! 4. I cannot easily load a cart to ask vendors for a quote on a range of items they are offering. Alibaba’s method is very convoluted; definitely unfriendly to the buyer. I cannot imagine the complexity of writing an app such as this one. Although I sympathize, Alibaba is nowhere near as easy for the buyer as eBay’s website and app.
  • A Sep 14, 2020

    By ss sad z
    I purchased 4 outboard motors from this comps and on the day of final payment I contacted this company to double check to c if they had my order .i sent my final payment excited to finally pay this off . The next day they said we don’t have the order and now they tried forcing a pontoon boat on me with out my order I said no U lied about my motors ur lieing now about a pontoon boat and they want me to send another grand I said hell no I ask for a refund they don’t give refunds this is my dealings with this company they still holding my 9000 against my will so I’m stuck with them holding my 9000 dollars. This could be u
  • Please fix Sep 13, 2021

    By mkivi
    I use this app all the time and have never had any problems with it until recently. First off, my browsing history hasn’t updated since the beginning of august. This is very frustrating as I cannot go back and look at previous products. This can make it hard to find the products again that I may be interested in. Second, every product under the details tab is showing a product that doesn’t even relate to the product itself. Every listing I look at shows outdoor furniture. Please fix these bugs ASAP and the app is a 5/5.
  • Decent Sep 11, 2017

    By SpeedyArch
    I'm not completely sure of the purpose for this app, but I think it's for business use and not personal use because a lot Of items require you to purchase 100 pieces. I would never need this many. I found some that said 1 piece minimum that had a good price range like $1-50 which is cheap for gymnastics equipment which I was trying to buy. So I messaged the buyer, she was friendly but gave me a price way over the price range. Was disappointed. I'm guessing the price range is before shipping cost because it sounds like shipping is what added the couple hundred of dollars to the price. Shipping needs to be Included in the price range.
  • Jan 12, 2022

    By Faith Smalling
    For a cite that claims lowest prices, I have not seen what I would think are low. Your SALE PRICES are about average for locally priced retail especially considering the manufacturers.
  • Jan 12, 2022

    By Jeng Coronel
    When I try to seach products, it keeps saying NO NETWORK when I clearly have an internet connection. I tried refresh button many times and it won't work.
  • Took me 3 months to get my money back Feb 23, 2020

    By toryam7
    I purchased a product that never came, and I was at home waiting for the product the day it said it was out for delivery. I looked everywhere in case there was an issue. When i went back to the seller she was rude to me because i opened a dispute even though i never received the product. It took nearly three months and they said i didn’t have enough evidence to prove that I didn’t get my product since the shipping was shown delivered and it was my fault it was lost. Had to go to my bank to dispute the order and it’s just been a hassle and a lot of money that I was waiting on. Make sure you ask them directly for shipping information because I feel like they aren’t direct and try to confuse you with the wrong info. The customer service was very nice but they can’t just not refund you when you don’t receive your packages. I’m just upset with the amount of time it took to get to this conclusion, i don’t know if anything I order will make it to my house
  • Jan 7, 2022

    By eyajuda 13HEB8
    The latency on the app is too much, much of the times, content won't load except I refresh, sometimes, to get my contents I have to kill the app and restart.... generally they need to optimize the app.....
  • More Bad than good vendors Jun 18, 2020

    By kellis25479
    Good seller is Shantou City Jinhaian Craft & Toy Factory. They were the 1st store I had brought from. I had brought 8 small handbags and shipping was only about $20 bucks, and it took less than a month for me to receive them. I wish they had more stuff for sale. But after then all the other vendors I tried were terrible. Some no longer had the dresses in stock but still have them for sale, for stock poly mailers (not custom mailers) MANY vendors (Yes I do mean more than 3 vendors is doing this) min order of 500 then when I start the order they would respond back saying the min is 5000. And the shipping is crazy expensive. Maybe it’s a better site for huge or big business owners. But if you’re a tiny or small business then I wouldn’t recommend. You’ll give yourself a headache dealing with them.
  • Vague Info on International Shipping Options for US Customer Oct 5, 2018

    By Maria Lorna Kunnath
    Need more transparent info on customer options for International Shipping options especially for US customers since we put preference on speed of delivery with associated costs over free shipping. Please add a feature in the app that does exactly that. Please also allow customers the option to choose Intl shipping during the ordering process and update the cost of the product + shipping and getting total cost reflect that. Also on every phase of the order once a product is paid, the magnitude of efficient customer support should be enabled between buyer and seller to ensure buyer is not left in the dark making them think alibaba or seller simply walked away with buyer’s money.
  • Please fix the messaging Sep 18, 2019

    By cyncyn11031103
    I’ve been using Alibaba for a while now, and I just recently got the app. Everything has been working fine, however my main problem is when I try to communicate with a seller (or anyone), I can’t see the full messaging screen. The messages are covered by the “Messages | Contacts” window to the left, and I can never read the whole thing. Idk if there’s already a solution for this, but I will always have to end up switching to safari or my computer to read the whole messages since they get cut off, it’s ridiculous.
  • Tons of scammers Sep 16, 2020

    By Slaughterclown
    I bought a laptop to check and see if this thing is legit. I’m new to all of this. And it was a verified seller. Scammed. Now have a dispute and they don’t want to pay me my money. This is ruining the site. And now I’m afraid to buy anything else from there. Cruel world. Now the dispute takes forever. Can’t get it moving. It’s a waiting game. Now it’s gonna be a crap show. Now I sent all the info to show it’s a scam. But I still think I’m gonna get screwed. Because I paid off site. Probably worse they will do is shut the account down.
  • Losing images Jun 28, 2018

    By NaoTe1
    After I send the link to the clients from their website, they seem not to get the image and since as buyers we request a lot of quotes for a lot of product CT’s, it is difficult to go back and search the items. Once buyer send the link to the seller from their site they should be able to look at it and quote it. I have Bemni asked Alaina and again what kind of products I need from different sellers after I send hyphen their link. Also from the chat I couldn’t find what I have asked them because the link was not there anymore...
  • Has become unusable Aug 15, 2021

    By GarLar
    This app is now flooded with horrible suppliers. The amount of crappy products makes finding any good suppliers almost impossible. Plus numerous suppliers which after a couple of days or even weeks of communication will want to either use PayPal as payment over alibaba or alter your deal. I have been using AB for 2 years now and am switching to Global Source or just Google searching. Seem to have better luck finding seriously suppliers. Alibaba has abandoned looking out for its buyers.
  • Jan 9, 2022

    By Wood Stock
    The commercials say you can get things cheaper because it's wholesale what they Don't tell you is most won't sell individual items and their shipping cost is usually in the HUNDREDS so you Really are Not saving at all!!!
  • Please reach this supplier May 4, 2021

    By riz.ryse.reese
    It is so frustrating that the supplier need to review the review I left so that they could filter their reviews. But please don't order in this supplier: DALIAN ZM INTERNATIONAL TRADE CO. honestly, my expectations are not meet. First, my physical product, I ordered the one that has a compartment for the eyeliner. I have received it separately from the eye lashes. Second, they are over priced. Hear me OVER PRICED, you just need to explore different vendors in this app and obviously they overpriced. Third, I was told that my package will be shipped the 8th of April, then I follow up they gave me a tracking number on 16 which is more than a week of their promised date. But turns out it really got shipped 28th of April. Fourth, I don't understand about the delay of Shipment because of COVID, I stopped believing this excuse when my other orders got here when I ordered first from them. Lastly, it is super disappointing when they have promised for FREE products for the inconvenience but freaking TWO MAKE UP REMOVER WIPES for all the hassle? No, this is just ridiculous.
  • Jan 20, 2022

    By C. Jones
    This website does not have a live customer service line, everything is through chat. I filed a complaint with shipping agents they use. They hold your items even after they are paid and tell you the price has changed. They hold item hostage until the new amount is paid. Alibaba has shady shipping agents and reps. They do not hold the seller or agents accountable. They tricked me into giving them a nice review in order to get a partial refund. DO NOT WASTE YOUR TIME OR MONEY!!
  • Fighting 3 Cases Damm Scammers Aug 11, 2021

    By TheRealSuspect
    I ordered 3 items for my retail store and nothing had arrived it’s been 4 months and nothing still they communicate with me every time I texts them But it’s always the same thing and ups says they do not have the packages nor were they ever dropped off at any facility they trick you when it says “ Buyer Created A Label Through Ups But Never Really Packaged Anything, I’m Disputing all totals around 900 smh not cool big mess and headache I have to go through Alibaba PayPal My Bank a total mess and no don’t believe when they say easy to contact alibaba customer service. Their all shady seems so real then you get burned for your money if you dispute amd if they say their going to fix it right please wait on packages and you agree your screwed say No Don Not Agree With Seller cause in that agreement it also states you agree to a No Refund don’t be fooled take my advise. I’m on social media fb/ Everardo Acosta Instagram Suspect_Acosta SC DaRealMrSuspect I got proof ain’t no lying they scam you.
  • Dec 16, 2021

    By Mink Franchise
    I could search until I made an account... then I could no longer log in. I placed my phone number in to receive a text for verification; I never got the text. This app was a complete waste of time. It wouldn't even allow me to send an email to customer support. Just basically a scheme that got my information for its marketing purposes and provided me with nothing. Uninstalled.
  • Deceiving in many ways. Aug 23, 2019

    By Meehmehmeh
    I have browsed the app for a long time, uneasy about doing business in China i have looked closely at the sellers. Lots of shiny BS plaque images and certifications that seem blustery. I decided to try it and I finally placed an order for items that are a part of my manufactured product. I was sent the wrong parts (clearly NOT WHAT WAS ORDERED) and the seller offer a 5$ refund 🤦🏼‍♂️. I opened a dispute in Alibaba and so far nothing has been done other than suggesting a 5$ refund was reasonable. This might be a cultural difference I’m not aware of BUT in the US if i send someone something other than what they ordered, I pay to get it back and I refund the money. In my mind this is as it should be. In Alibaba’s mind 5$ back and I keep the useless items makes more sense. So my review is this, its a gamblers app. Maybe you’ll get the product you want, maybe you wont. Either way if theres a problem, your money is gone and odds of getting it back are as close to zero as they’ll get.
  • Very disappointed Dec 1, 2020

    By Ariel Dominique
    I have purchased from Alibaba many times however recently one of the sellers that I was dealing with sent my package by sea when I asked and paid for it to be sent by airplane! Now the Alibaba dispute agent is siding with the seller and refusing to refund my money! They’ve been holding my money for weeks and this should have. Only been a 2 week process! My biggest issue is that when I ask for a manager, supervisor or superior I’m always told that there isn’t one. They say that you’re covered by trade assurance but really it’s all up I the dispute agent that you get and it ends with them. There’s no going further! As soon as my dispute is over I’m deleting alibaba and telling everyone who will listen about how unprofessional and unfair they are! If possible, find sellers on Alibaba and deal with them off of the Alibaba platform! It makes no sense to pay the extra fees because if anything happens they won’t have your back anyway!
  • Scammers and gangsters Sep 28, 2020

    By Don Alaa
    I bought an amount of powder for medicinal use, and when I received the substance it was fake and it caused harm to me, and when I asked the seller to return the substance, he did not accept and the customer service center intervened and asked me to analyze the material, but the analysis costs more than the price of the substance five times, in the end the seller threatened me that he owns My address and name will be published on the Internet and cause trouble for me and threaten me, and when I showed these documents to the site in the report !! They didn't pay any attention and nothing happened !!! On this site, if you are not Chinese, they will never listen to you. This is what the seller said insulted me and told me: So that you know who China is !!! The seller threatened me that he would send me his men to my home address registered in the shipment. For your family safety I advise you not to put your real address on this website that protects these gangs.
  • Dec 22, 2021

    By JAVI HV
    The price is great..but the quality on first orders are trash. Be careful who you dealing with. Its secure on transfer wise, but the main problem with China goods are not well made or failed after few weeks or months. Check, double check, triple check when buying products,,ask for best quality or you will be getting trash.. We do have standard they don't.
  • Unprofessional, cheap quality, high prices Sep 2, 2020

    By Jus_tin7
    Their prices are twice higher than the U.S. I downloaded the app try to get some products from them and save a little money because they deliver from China and China’s products are cheaper than the U.S.,but the prices shows on the app of each items is incorrect if you tryna buy something they told you a different price not the one it shows in the app. I was tryna order a coffee table and the price was $599 after I try to chat one of their agent she told me the price is $900 and I said like what it saying $599 in the app. She was really rude she didn’t even answer me, I try to text her again to make sure the price but I couldn’t send her message because she blocked me. Once again things that comes from China are 10 times cheaper than the Unites States. I know because I been there. But on this app they are twice expensive than the U.S...

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