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Alibaba.com - Leading online B2B Trade Marketplace

Alibaba.com - Leading online B2B Trade Marketplace

Alibaba Mobile

Customized Products, Buy from Manufacture, Safe Payment, Trade Protection.

4.5 Ratings 2M+ Reviews 100M+ Downloads

Ratings & Reviews

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  • img Community
    very nice and kindness i really like it so much 😇😍😘
    img by Albert
    2 years ago
  • img Expert
    1. Buy and sell from around the world! Access the wonders of Alibaba, a leading wholesale mobile marketplace for global trade
    2. Partners with major freight forwarders to provide sea, air & land shipping solutions: on-time delivery, tracking information and fair pricing
    3. Alibaba Trade Assurance fully covers your purchases when suppliers don't meet product quality and/or delivery schedule specified in your contract

    Reviewed by Kaylin on October 16, 2018

  • Alibaba is the APP not the people you buy from Sep 24, 2020

    By Tfana Iuyori
    I see a lot of people 1 star-ing this app and it is NOT the apps fault on what supplier you buy from. The app is wonderful. I have been using Ali for my business for 5 years connecting with different suppliers for my business needs. If you have an issue with the seller that is the company not the app. The app is the mobile version of the website that connects you to thousands of manufacturers all over the world. You are shopping for the MANUFACTURE NOT THE PRODUCT. This is shopping for what suppliers can manufacture the thing you are looking for. So if you wanted a bag and see 5 types, they are by 5 different companies and you can chose which one suits your needs. It is NOT alibaba, alibaba is just the app showing you the manufacturer. So all these reviewers saying they were treated poorly or got a faulty product is the manufacturer they bought from using the alibaba app. You have to really research the suppliers you are purchasing from, alibaba is just the app you use to look at each company and decide if they fit your business or needs. Hopefully this clears it up. The app is great, I can answer any messages and keep up to date with my latest product I have going. A+!!!
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • May 19, 2021

    By Anthony Cardenas
    Phenomenally technically inept and advanced app, TRULY the standard of it's kind, the detailed tailored service of this app is what really shines as well as the array of products to manufacture options is truly amazing. I hope to be an advocate of this app and company if given the chance, I see nothing but prosperity and success with such a product.
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Jun 8, 2021

    By that one that talks A lot!
    This app is a god send for all fabrics on my wish list though the waiting times are long the product will always be what I want! Update: the messages and response is lightning speed! It is great they put the local time of the supplier so the buyer knows when it's a great time to send and inquire and order items! Love this app!
  • May 20, 2021

    By Jrcap 0716
    Ansolutely great app. Great proces but shop around for best deals its like a SUPER amazon with 10,000% more unoque and speacialty ifems found NOWHERE else LOVE IT! Just have to get used to app and features and ALWAYS PROCESS PAYMENTS through the site its 100% assirance i know it had a bad rep for awhile do to this. Ali baba and express botj ESCROW do not listen to scams.
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Jun 4, 2021

    By Official_kayor aziz
    I love it, very awesome easy to shop, but my problem is some of the product seem to be fake .when u click on the description of the product it will show you fake product why did you allowed suppliers to post fake product especially what i have encountered is Laptops.Pls Alibaba u should do something about it,i want to buy laptops but it completely discouraged me.
  • Alibaba is the APP not the people you buy from Sep 24, 2020

    By Tfana Iuyori
    I see a lot of people 1 star-ing this app and it is NOT the apps fault on what supplier you buy from. The app is wonderful. I have been using Ali for my business for 5 years connecting with different suppliers for my business needs. If you have an issue with the seller that is the company not the app. The app is the mobile version of the website that connects you to thousands of manufacturers all over the world. You are shopping for the MANUFACTURE NOT THE PRODUCT. This is shopping for what suppliers can manufacture the thing you are looking for. So if you wanted a bag and see 5 types, they are by 5 different companies and you can chose which one suits your needs. It is NOT alibaba, alibaba is just the app showing you the manufacturer. So all these reviewers saying they were treated poorly or got a faulty product is the manufacturer they bought from using the alibaba app. You have to really research the suppliers you are purchasing from, alibaba is just the app you use to look at each company and decide if they fit your business or needs. Hopefully this clears it up. The app is great, I can answer any messages and keep up to date with my latest product I have going. A+!!!
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • May 19, 2021

    By Anthony Cardenas
    Phenomenally technically inept and advanced app, TRULY the standard of it's kind, the detailed tailored service of this app is what really shines as well as the array of products to manufacture options is truly amazing. I hope to be an advocate of this app and company if given the chance, I see nothing but prosperity and success with such a product.
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Jun 8, 2021

    By that one that talks A lot!
    This app is a god send for all fabrics on my wish list though the waiting times are long the product will always be what I want! Update: the messages and response is lightning speed! It is great they put the local time of the supplier so the buyer knows when it's a great time to send and inquire and order items! Love this app!
  • May 20, 2021

    By Jrcap 0716
    Ansolutely great app. Great proces but shop around for best deals its like a SUPER amazon with 10,000% more unoque and speacialty ifems found NOWHERE else LOVE IT! Just have to get used to app and features and ALWAYS PROCESS PAYMENTS through the site its 100% assirance i know it had a bad rep for awhile do to this. Ali baba and express botj ESCROW do not listen to scams.
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Jun 4, 2021

    By Official_kayor aziz
    I love it, very awesome easy to shop, but my problem is some of the product seem to be fake .when u click on the description of the product it will show you fake product why did you allowed suppliers to post fake product especially what i have encountered is Laptops.Pls Alibaba u should do something about it,i want to buy laptops but it completely discouraged me.
  • First Timer May 6, 2021

    By ravengirl312
    Well I was gonna give a 5 star, but suddenly my review is unable to show any words as I am texting. I’m not sure if it’s because my English has to be translated, but I can’t see anything that I just wrot right now. So I hope this get read. Anyhow, I was able to live chat with my supplier and I was very pleased with being able to see different options and negotiate prices. I am still waiting for my merchandise. I will write another review once I try it. And hopefully I will be able to see what I’m writing so if there is a lot of mists, it’s because I’m writing without seeing and using just my thought as what next to say. Thank you
  • Jun 9, 2021

    By Kotto Ndanga
    I love this app so much because there are so many things I can buy here ,but the problem here is that this app does not have middle man is meant only for business people who are ready to buy in balk for a chipper rates but very costly to a single person who wants to buy for it personal use.
  • Took me 3 months to get my money back Feb 23, 2020

    By toryam7
    I purchased a product that never came, and I was at home waiting for the product the day it said it was out for delivery. I looked everywhere in case there was an issue. When i went back to the seller she was rude to me because i opened a dispute even though i never received the product. It took nearly three months and they said i didn’t have enough evidence to prove that I didn’t get my product since the shipping was shown delivered and it was my fault it was lost. Had to go to my bank to dispute the order and it’s just been a hassle and a lot of money that I was waiting on. Make sure you ask them directly for shipping information because I feel like they aren’t direct and try to confuse you with the wrong info. The customer service was very nice but they can’t just not refund you when you don’t receive your packages. I’m just upset with the amount of time it took to get to this conclusion, i don’t know if anything I order will make it to my house
  • Jun 12, 2021

    By meti aria
    if you looking to find thousands of scammers in same place, you are in right place. 99%of prices are fake, most of products are from same shops! just each one made 1000 pages to go to the same points. until you didn't make your payment they follow up you 6 times per one hour. since you make your payment they will disappear and just postpone sending your order. they told me ship in 2 days, after 10 days just said, cancel it! then alibaba says cut 50usd and pay back to you later! this is alibaba
  • Please reach this supplier May 4, 2021

    By riz.ryse.reese
    It is so frustrating that the supplier need to review the review I left so that they could filter their reviews. But please don't order in this supplier: DALIAN ZM INTERNATIONAL TRADE CO. honestly, my expectations are not meet. First, my physical product, I ordered the one that has a compartment for the eyeliner. I have received it separately from the eye lashes. Second, they are over priced. Hear me OVER PRICED, you just need to explore different vendors in this app and obviously they overpriced. Third, I was told that my package will be shipped the 8th of April, then I follow up they gave me a tracking number on 16 which is more than a week of their promised date. But turns out it really got shipped 28th of April. Fourth, I don't understand about the delay of Shipment because of COVID, I stopped believing this excuse when my other orders got here when I ordered first from them. Lastly, it is super disappointing when they have promised for FREE products for the inconvenience but freaking TWO MAKE UP REMOVER WIPES for all the hassle? No, this is just ridiculous.
  • Deceiving in many ways. Aug 23, 2019

    By Meehmehmeh
    I have browsed the app for a long time, uneasy about doing business in China i have looked closely at the sellers. Lots of shiny BS plaque images and certifications that seem blustery. I decided to try it and I finally placed an order for items that are a part of my manufactured product. I was sent the wrong parts (clearly NOT WHAT WAS ORDERED) and the seller offer a 5$ refund 🤦🏼‍♂️. I opened a dispute in Alibaba and so far nothing has been done other than suggesting a 5$ refund was reasonable. This might be a cultural difference I’m not aware of BUT in the US if i send someone something other than what they ordered, I pay to get it back and I refund the money. In my mind this is as it should be. In Alibaba’s mind 5$ back and I keep the useless items makes more sense. So my review is this, its a gamblers app. Maybe you’ll get the product you want, maybe you wont. Either way if theres a problem, your money is gone and odds of getting it back are as close to zero as they’ll get.
  • May 19, 2021

    By Joe Dan
    For smaller products like phones and computers, this site is good, but for larger products like caravans and motorhomes, it's a complete mess. The information is incomplete, mistaken and absolutely disorganized. This chaos discourages many customers .
  • Very disappointed Dec 1, 2020

    By Ariel Dominique
    I have purchased from Alibaba many times however recently one of the sellers that I was dealing with sent my package by sea when I asked and paid for it to be sent by airplane! Now the Alibaba dispute agent is siding with the seller and refusing to refund my money! They’ve been holding my money for weeks and this should have. Only been a 2 week process! My biggest issue is that when I ask for a manager, supervisor or superior I’m always told that there isn’t one. They say that you’re covered by trade assurance but really it’s all up I the dispute agent that you get and it ends with them. There’s no going further! As soon as my dispute is over I’m deleting alibaba and telling everyone who will listen about how unprofessional and unfair they are! If possible, find sellers on Alibaba and deal with them off of the Alibaba platform! It makes no sense to pay the extra fees because if anything happens they won’t have your back anyway!
  • Scammers and gangsters Sep 28, 2020

    By Don Alaa
    I bought an amount of powder for medicinal use, and when I received the substance it was fake and it caused harm to me, and when I asked the seller to return the substance, he did not accept and the customer service center intervened and asked me to analyze the material, but the analysis costs more than the price of the substance five times, in the end the seller threatened me that he owns My address and name will be published on the Internet and cause trouble for me and threaten me, and when I showed these documents to the site in the report !! They didn't pay any attention and nothing happened !!! On this site, if you are not Chinese, they will never listen to you. This is what the seller said insulted me and told me: So that you know who China is !!! The seller threatened me that he would send me his men to my home address registered in the shipment. For your family safety I advise you not to put your real address on this website that protects these gangs.
  • May 31, 2021

    By Lorraine Cameron
    I love the products advertised but my problem is with the purchasing process and how to ship the item(s) nothing is clear as it is with other apps. Help I just want to purchase some items and have them sent to me!
  • Jun 3, 2021

    By Sherozaan Spaumer
    Its too complicated...I just want to order a few. .but shipping is over R1000 for each product i need...Also not everything is available...Just make it simple...if there is no product..then show out of stock...if there is..just make it ready to ship like wish or aliexpress...
  • Unprofessional, cheap quality, high prices Sep 2, 2020

    By Jus_tin7
    Their prices are twice higher than the U.S. I downloaded the app try to get some products from them and save a little money because they deliver from China and China’s products are cheaper than the U.S.,but the prices shows on the app of each items is incorrect if you tryna buy something they told you a different price not the one it shows in the app. I was tryna order a coffee table and the price was $599 after I try to chat one of their agent she told me the price is $900 and I said like what it saying $599 in the app. She was really rude she didn’t even answer me, I try to text her again to make sure the price but I couldn’t send her message because she blocked me. Once again things that comes from China are 10 times cheaper than the Unites States. I know because I been there. But on this app they are twice expensive than the U.S...
  • img Community
    very nice and kindness i really like it so much 😇😍😘
    img by Albert
    2 years ago
  • img Expert
    1. Buy and sell from around the world! Access the wonders of Alibaba, a leading wholesale mobile marketplace for global trade
    2. Partners with major freight forwarders to provide sea, air & land shipping solutions: on-time delivery, tracking information and fair pricing
    3. Alibaba Trade Assurance fully covers your purchases when suppliers don't meet product quality and/or delivery schedule specified in your contract

    Reviewed by Kaylin on October 16, 2018

  • Alibaba is the APP not the people you buy from Sep 24, 2020

    By Tfana Iuyori
    I see a lot of people 1 star-ing this app and it is NOT the apps fault on what supplier you buy from. The app is wonderful. I have been using Ali for my business for 5 years connecting with different suppliers for my business needs. If you have an issue with the seller that is the company not the app. The app is the mobile version of the website that connects you to thousands of manufacturers all over the world. You are shopping for the MANUFACTURE NOT THE PRODUCT. This is shopping for what suppliers can manufacture the thing you are looking for. So if you wanted a bag and see 5 types, they are by 5 different companies and you can chose which one suits your needs. It is NOT alibaba, alibaba is just the app showing you the manufacturer. So all these reviewers saying they were treated poorly or got a faulty product is the manufacturer they bought from using the alibaba app. You have to really research the suppliers you are purchasing from, alibaba is just the app you use to look at each company and decide if they fit your business or needs. Hopefully this clears it up. The app is great, I can answer any messages and keep up to date with my latest product I have going. A+!!!
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • May 19, 2021

    By Anthony Cardenas
    Phenomenally technically inept and advanced app, TRULY the standard of it's kind, the detailed tailored service of this app is what really shines as well as the array of products to manufacture options is truly amazing. I hope to be an advocate of this app and company if given the chance, I see nothing but prosperity and success with such a product.
  • Jun 8, 2021

    By that one that talks A lot!
    This app is a god send for all fabrics on my wish list though the waiting times are long the product will always be what I want! Update: the messages and response is lightning speed! It is great they put the local time of the supplier so the buyer knows when it's a great time to send and inquire and order items! Love this app!
  • May 20, 2021

    By Jrcap 0716
    Ansolutely great app. Great proces but shop around for best deals its like a SUPER amazon with 10,000% more unoque and speacialty ifems found NOWHERE else LOVE IT! Just have to get used to app and features and ALWAYS PROCESS PAYMENTS through the site its 100% assirance i know it had a bad rep for awhile do to this. Ali baba and express botj ESCROW do not listen to scams.
  • Jun 4, 2021

    By Official_kayor aziz
    I love it, very awesome easy to shop, but my problem is some of the product seem to be fake .when u click on the description of the product it will show you fake product why did you allowed suppliers to post fake product especially what i have encountered is Laptops.Pls Alibaba u should do something about it,i want to buy laptops but it completely discouraged me.
  • First Timer May 6, 2021

    By ravengirl312
    Well I was gonna give a 5 star, but suddenly my review is unable to show any words as I am texting. I’m not sure if it’s because my English has to be translated, but I can’t see anything that I just wrot right now. So I hope this get read. Anyhow, I was able to live chat with my supplier and I was very pleased with being able to see different options and negotiate prices. I am still waiting for my merchandise. I will write another review once I try it. And hopefully I will be able to see what I’m writing so if there is a lot of mists, it’s because I’m writing without seeing and using just my thought as what next to say. Thank you
  • Jun 9, 2021

    By Kotto Ndanga
    I love this app so much because there are so many things I can buy here ,but the problem here is that this app does not have middle man is meant only for business people who are ready to buy in balk for a chipper rates but very costly to a single person who wants to buy for it personal use.
  • May 20, 2021

    By Beautiful Mornings
    I love this app! I find the vendors super nice! My package came in super fast! I really recommend this if you have a business or small business to get anything wholesale or anything with your custom logo!
  • May 23, 2021

    By Chris Fon-Lowe
    Really great if you run any type of business, Facebook group and are looking at buy bulk products and aren't anywhere close to a computer. Never had an issue with the app.
  • May 21, 2021

    By OT MATHIBIDI
    very good! Except I cannot download quotations and brochures forwarded to me. 2. I hate where the site can't recognise that I have the app installed. Keeps sending me to Play store! PS: NOW WORKS ON MY SAMSUNG TAB PPS (2021) Documents and photos are of a poor quality! Why?
  • A good app to negotiate prices Mar 16, 2021

    By Armanii :)
    The app is a great place to find vendors for small businesses just make sure to stay clear from scammers and check full prices. Making Payments can be tricky so make sure you fully look it through and dont send information to just any vendor. Be sure to take time to search and dont let a vendor rush you into buying, they should make u feel like they’re trustworthy. Another problem is miscommunication, ask as many questions as you need so you know your getting whats worth your money!! Sometimes the price for each piece may not be as much but the shipping will be like $200 :0 if you’re looking for lipgloss tubes I recommend buying from “Guangdong Qiaoyi Plastic Co., ltd. “ Great customer service and communication.
  • May 23, 2021

    By Jonathan Amenyawu
    The app is convenient to use; however, the shipping fee of smaller quantity of goods is way too high. This is discouraging as one would like to see sample product before investing junk of money into it.
  • May 25, 2021

    By Than Soe Win
    This software is easy to use and very interesting. You can find everything in one place.Some items are different in price and appearance. You have to check carefully. It is an interesting software
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Its not the Apps fault huh Apr 30, 2021

    By babywavez
    Yes it is the apps fault want to know why because they keep shipping cost information out of sight. If your truly an honest company then exactly why wouldn't you allow the buyers to see there options for shipping costs its not always available. Ill purchase something handling the shipping costs then have the supplier hitting me up for over $120 for shipping . The product was $70 i paid about $60 for shipping and now your telling me i have to pay an additional $120. I refuse then they give the option well you can have it shipped by sea i say sea it is. Then they say ok we will refund you $30 for the shipping by sea still waiting on that refund. But my whole thing is the shipping costs were already taken care of why is it that every supplier hits me up after . Requesting ridiculous shipping fees.
  • Good and bad Jul 27, 2019

    By alibaba user from the US
    I order a few Thousand USD products from here with different suppliers. Some products I get very good price while others are just fair with expense shipping cost. Suppliers are varied. Did not receive everything that I order yet. Will see. However I spent a lot of time to search what I need. But have encountered a lot of misleading price or product images do not match the description. They will said the price is old or not right..... waste a lot of time. But some companies are very helpful. While Some will tell you to order from other suppliers if I show them their listing price. Also agree with other reviewers, shipping cost a lot and not much choices. For giant company like this; should encourage their listing vendors to update their price. False advertising in The US are big mistakes.
  • Somewhat crippled Jan 11, 2019

    By ChloeNikee
    The app is somewhat crippled, in that the developers buried some features. For example, finding your favorites is not easy. Sometimes features on the app seem to be absent. The website is better, although both the website and the app seriously overlook certain things. For example: 1. You should be able to sort your favorites list by vendor, price, date, name, manually etc. Just like any other search. 2. On their messenger, and they have a little pop-up field where you can type in your reply. Unfortunately you cannot see the entire string. So if you have to refer back to previous messages while you were typing, you cannot do this. It’s very inconvenient. 3. I try to sort vendors using a folder for each vendor, but not all the named vendor folders appear, only the first two ! 4. I cannot easily load a cart to ask vendors for a quote on a range of items they are offering. Alibaba’s method is very convoluted; definitely unfriendly to the buyer. I cannot imagine the complexity of writing an app such as this one. Although I sympathize, Alibaba is nowhere near as easy for the buyer as eBay’s website and app.
  • May 25, 2021

    By Jude Omotsuebe
    It is a most useful and efficient app. A one stop business and trading solution But must pay special attention to complaints of buyers over quality and originality of goods purchased.
  • For business purposes only Oct 12, 2020

    By Super With God
    I was pushed by eBay to this app only because I was looking for a single item and it is here in America for about $80-$120bucks brand new or $16-$40 bucks plus $539 dollars for freight from China! The people were all helpful and the sets means time the app was a learning experience for me so not a waste of time. I want to delete my information on the app but it seems like it is not accessible to doing so. That’s the part I don’t like and how lots of people are asking me but when I tried to close the question I pose the automated artificial intelligence chat told me repeatedly that it wasn’t updated so I’m digging trying to find out how to get to an updated version within the app it’s telling. Don’t like that.
  • Took me 3 months to get my money back Feb 23, 2020

    By toryam7
    I purchased a product that never came, and I was at home waiting for the product the day it said it was out for delivery. I looked everywhere in case there was an issue. When i went back to the seller she was rude to me because i opened a dispute even though i never received the product. It took nearly three months and they said i didn’t have enough evidence to prove that I didn’t get my product since the shipping was shown delivered and it was my fault it was lost. Had to go to my bank to dispute the order and it’s just been a hassle and a lot of money that I was waiting on. Make sure you ask them directly for shipping information because I feel like they aren’t direct and try to confuse you with the wrong info. The customer service was very nice but they can’t just not refund you when you don’t receive your packages. I’m just upset with the amount of time it took to get to this conclusion, i don’t know if anything I order will make it to my house
  • May 31, 2021

    By Lorraine Cameron
    I love the products advertised but my problem is with the purchasing process and how to ship the item(s) nothing is clear as it is with other apps. Help I just want to purchase some items and have them sent to me!
  • Jun 3, 2021

    By Sherozaan Spaumer
    Its too complicated...I just want to order a few. .but shipping is over R1000 for each product i need...Also not everything is available...Just make it simple...if there is no product..then show out of stock...if there is..just make it ready to ship like wish or aliexpress...
  • More Bad than good vendors Jun 18, 2020

    By kellis25479
    Good seller is Shantou City Jinhaian Craft & Toy Factory. They were the 1st store I had brought from. I had brought 8 small handbags and shipping was only about $20 bucks, and it took less than a month for me to receive them. I wish they had more stuff for sale. But after then all the other vendors I tried were terrible. Some no longer had the dresses in stock but still have them for sale, for stock poly mailers (not custom mailers) MANY vendors (Yes I do mean more than 3 vendors is doing this) min order of 500 then when I start the order they would respond back saying the min is 5000. And the shipping is crazy expensive. Maybe it’s a better site for huge or big business owners. But if you’re a tiny or small business then I wouldn’t recommend. You’ll give yourself a headache dealing with them.
  • Jun 12, 2021

    By meti aria
    if you looking to find thousands of scammers in same place, you are in right place. 99%of prices are fake, most of products are from same shops! just each one made 1000 pages to go to the same points. until you didn't make your payment they follow up you 6 times per one hour. since you make your payment they will disappear and just postpone sending your order. they told me ship in 2 days, after 10 days just said, cancel it! then alibaba says cut 50usd and pay back to you later! this is alibaba
  • Please reach this supplier May 4, 2021

    By riz.ryse.reese
    It is so frustrating that the supplier need to review the review I left so that they could filter their reviews. But please don't order in this supplier: DALIAN ZM INTERNATIONAL TRADE CO. honestly, my expectations are not meet. First, my physical product, I ordered the one that has a compartment for the eyeliner. I have received it separately from the eye lashes. Second, they are over priced. Hear me OVER PRICED, you just need to explore different vendors in this app and obviously they overpriced. Third, I was told that my package will be shipped the 8th of April, then I follow up they gave me a tracking number on 16 which is more than a week of their promised date. But turns out it really got shipped 28th of April. Fourth, I don't understand about the delay of Shipment because of COVID, I stopped believing this excuse when my other orders got here when I ordered first from them. Lastly, it is super disappointing when they have promised for FREE products for the inconvenience but freaking TWO MAKE UP REMOVER WIPES for all the hassle? No, this is just ridiculous.
  • Deceiving in many ways. Aug 23, 2019

    By Meehmehmeh
    I have browsed the app for a long time, uneasy about doing business in China i have looked closely at the sellers. Lots of shiny BS plaque images and certifications that seem blustery. I decided to try it and I finally placed an order for items that are a part of my manufactured product. I was sent the wrong parts (clearly NOT WHAT WAS ORDERED) and the seller offer a 5$ refund 🤦🏼‍♂️. I opened a dispute in Alibaba and so far nothing has been done other than suggesting a 5$ refund was reasonable. This might be a cultural difference I’m not aware of BUT in the US if i send someone something other than what they ordered, I pay to get it back and I refund the money. In my mind this is as it should be. In Alibaba’s mind 5$ back and I keep the useless items makes more sense. So my review is this, its a gamblers app. Maybe you’ll get the product you want, maybe you wont. Either way if theres a problem, your money is gone and odds of getting it back are as close to zero as they’ll get.
  • May 19, 2021

    By Joe Dan
    For smaller products like phones and computers, this site is good, but for larger products like caravans and motorhomes, it's a complete mess. The information is incomplete, mistaken and absolutely disorganized. This chaos discourages many customers .
  • Very disappointed Dec 1, 2020

    By Ariel Dominique
    I have purchased from Alibaba many times however recently one of the sellers that I was dealing with sent my package by sea when I asked and paid for it to be sent by airplane! Now the Alibaba dispute agent is siding with the seller and refusing to refund my money! They’ve been holding my money for weeks and this should have. Only been a 2 week process! My biggest issue is that when I ask for a manager, supervisor or superior I’m always told that there isn’t one. They say that you’re covered by trade assurance but really it’s all up I the dispute agent that you get and it ends with them. There’s no going further! As soon as my dispute is over I’m deleting alibaba and telling everyone who will listen about how unprofessional and unfair they are! If possible, find sellers on Alibaba and deal with them off of the Alibaba platform! It makes no sense to pay the extra fees because if anything happens they won’t have your back anyway!
  • Scammers and gangsters Sep 28, 2020

    By Don Alaa
    I bought an amount of powder for medicinal use, and when I received the substance it was fake and it caused harm to me, and when I asked the seller to return the substance, he did not accept and the customer service center intervened and asked me to analyze the material, but the analysis costs more than the price of the substance five times, in the end the seller threatened me that he owns My address and name will be published on the Internet and cause trouble for me and threaten me, and when I showed these documents to the site in the report !! They didn't pay any attention and nothing happened !!! On this site, if you are not Chinese, they will never listen to you. This is what the seller said insulted me and told me: So that you know who China is !!! The seller threatened me that he would send me his men to my home address registered in the shipment. For your family safety I advise you not to put your real address on this website that protects these gangs.
  • Unprofessional, cheap quality, high prices Sep 2, 2020

    By Jus_tin7
    Their prices are twice higher than the U.S. I downloaded the app try to get some products from them and save a little money because they deliver from China and China’s products are cheaper than the U.S.,but the prices shows on the app of each items is incorrect if you tryna buy something they told you a different price not the one it shows in the app. I was tryna order a coffee table and the price was $599 after I try to chat one of their agent she told me the price is $900 and I said like what it saying $599 in the app. She was really rude she didn’t even answer me, I try to text her again to make sure the price but I couldn’t send her message because she blocked me. Once again things that comes from China are 10 times cheaper than the Unites States. I know because I been there. But on this app they are twice expensive than the U.S...
  • Jun 10, 2021

    By Stipular Moth
    Don't trust it. I recently made an order for something for about £1500. Paid with my card etc as you do. Then I got a message from the seller, I thought it that's good. However to my shock the seller was asking for another 4000USD before they would send me my item. So now I had no money and no item I eventually got a refund. Its an awful place. Also the sellers don't actually advertise the actual prices of their products it's a ball park to negotiate. Be very careful of this application.
  • SCAMED Jan 1, 2019

    By SCAMED101
    Be very careful with who you deal with if from the USA. I asked for a quote and was contacted by multiple people. I placed an order for clothes. 20 hats, 20 beenies, 24 hoodies, 5 athletic jumpsuites and 6 wool coats. The sizes were sizes that would fit children. The embroidery wasn’t finished, and won’t respond to a single message now. The company was Antom Enterprises. I have asked for a return label, corrected order etc. and now they won’t respond. I was asked to contact them through WhatsApp they said it would be easier and sent them the money PayPal. Do not do this. Alibaba will not help you with your order or people who scam you. They do not keep track of who contacts you based on your request. I spent over 45mins with alibaba customer service and got no where. This is the perfect site for people to scam people on. I’m new to alibaba placed my first sample order for clothing and got ripped off.
  • Broken links and search results only sho partial images Mar 7, 2021

    By dschreib67
    I use an ipad and this app has too many glitches to think of right now but my main gripe is a recent change in the search results to only display one third of the image of the product you are searching for. Completely moronic! Then when you try to swipe down to go back up the list of results it totally closes the search window so you must start over. On the home screen, most of the time when you click on a product link you wind up frozen on a blank screen. When you click on promoted items, you wind up randomly somewhere other than the promoted listing page you clicked on. Come one people, for such a huge and rich company, you have an app that was built by an amature! It really is dissapointing!

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