Alibaba.com - B2B marketplace

Alibaba.com - B2B marketplace

Alibaba Mobile

A world-leading B2B marketplace

4.5 Ratings 2M+ Reviews 100M+ Downloads

Ratings & Reviews

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  • img Community
    very nice and kindness i really like it so much 😇😍😘
    img by Albert
    3 years ago
  • img Expert
    1. Buy and sell from around the world! Access the wonders of Alibaba, a leading wholesale mobile marketplace for global trade
    2. Partners with major freight forwarders to provide sea, air & land shipping solutions: on-time delivery, tracking information and fair pricing
    3. Alibaba Trade Assurance fully covers your purchases when suppliers don't meet product quality and/or delivery schedule specified in your contract
  • Quality, Dec 5, 2021

    By Electric Horseman
    I know that quality is essential in our country and I know that you’ve got higher in products and you get lower in products, what I am looking for is just products that will make the customer happy without a lot of breakdowns and a lot of time out of the field if you can guide me on this in a truthful way I think maybe we could do business, I have several Dollar General stores, everyone thinks you’re rich if you have that many dollar generals some of them I own and some of them I’m in partnership with. The spot that I am speaking of, the store I own fully and I have 3 acres behind it which is prime land, I could buy a good display of your vehicle‘s and tractors and accessories, and also provide a good security system for them. I know that you carry the Kabota tractor in my country that’s figured as one of the better tractors even though it’s high but your price is lower from what I see here in the country, but I do not know once we ship it across sea how much cheaper it would be and I believe that would be upon how much volume was down. If you can help me get going I can help you move merchandise, I am an honest man and I have a high credit score because I pay my bills and I would pay your company today as scheduled . Please respond when it is good for you. Kerry Jones
  • Great company, steps in when suppliers are bad Jan 23, 2022

    By SolarCrush
    I’ve bought mostly everything for my business from Alibaba. Most of the suppliers I’ve dealt with have been great - I’ve received what I ordered pretty quickly. Just recently, I had an order go horribly wrong when a supplier took months to even mail out my package, and then it was not what I ordered. I messaged them, and they basically told me to just deal with it and would not make it right. They said if I wanted a refund, I had to pay to ship the items that were not what I ordered back, and the shipping cost was most of what I paid. I was nervous about how Alibaba would handle it. I definitely will continue shopping here after the experience - I was issued a full refund and did not have to pay to ship what I did not order back (thank goodness). Thank you, Alibaba.
  • Dec 13, 2019

    By A Google user
    It's just a little hard finding things you want. What I may think it will be and what they will have interpreted to say for sale are two different things App works very smoothly. No problems with it on my droid phone and it updates just fine. Installed 3 different phones & office computer. On my phone for over a year. Makes researching new products and styles very easy. Cuts out the middleman. Too much to look at. LOL
  • Jun 30, 2020

    By Karrie Foreman
    Occasionally has a hiccup, where it will close, minimize to the background, send me to the phone lock screen, or go to a background app, etc. Nothing too bothersome, but not exactly stable. All-in-all, I really like the app, and prefer it over the mobile website, but not the desktop website. Thanks for the app, Alibaba!
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Nov 17, 2021

    By Allison Manley
    I love browsing the site. I wish there were more clarification on all profiles like: Clarity on Shipping Cost, I have no idea what's the real shipping cost the way its formatted gives a unsure feeling not knowing if it's a deal or not, real or not. For example: I am browsing this site as I type this, searching for a good deal on USA E26 Electrical Cord with a Adjustable on/off Switch for Hanging Lamps, plus more. But like so many times over the years, I've not bought yet. Im just unsure. I like
  • Quality, Dec 5, 2021

    By Electric Horseman
    I know that quality is essential in our country and I know that you’ve got higher in products and you get lower in products, what I am looking for is just products that will make the customer happy without a lot of breakdowns and a lot of time out of the field if you can guide me on this in a truthful way I think maybe we could do business, I have several Dollar General stores, everyone thinks you’re rich if you have that many dollar generals some of them I own and some of them I’m in partnership with. The spot that I am speaking of, the store I own fully and I have 3 acres behind it which is prime land, I could buy a good display of your vehicle‘s and tractors and accessories, and also provide a good security system for them. I know that you carry the Kabota tractor in my country that’s figured as one of the better tractors even though it’s high but your price is lower from what I see here in the country, but I do not know once we ship it across sea how much cheaper it would be and I believe that would be upon how much volume was down. If you can help me get going I can help you move merchandise, I am an honest man and I have a high credit score because I pay my bills and I would pay your company today as scheduled . Please respond when it is good for you. Kerry Jones
  • Great company, steps in when suppliers are bad Jan 23, 2022

    By SolarCrush
    I’ve bought mostly everything for my business from Alibaba. Most of the suppliers I’ve dealt with have been great - I’ve received what I ordered pretty quickly. Just recently, I had an order go horribly wrong when a supplier took months to even mail out my package, and then it was not what I ordered. I messaged them, and they basically told me to just deal with it and would not make it right. They said if I wanted a refund, I had to pay to ship the items that were not what I ordered back, and the shipping cost was most of what I paid. I was nervous about how Alibaba would handle it. I definitely will continue shopping here after the experience - I was issued a full refund and did not have to pay to ship what I did not order back (thank goodness). Thank you, Alibaba.
  • Dec 13, 2019

    By A Google user
    It's just a little hard finding things you want. What I may think it will be and what they will have interpreted to say for sale are two different things App works very smoothly. No problems with it on my droid phone and it updates just fine. Installed 3 different phones & office computer. On my phone for over a year. Makes researching new products and styles very easy. Cuts out the middleman. Too much to look at. LOL
  • Jun 30, 2020

    By Karrie Foreman
    Occasionally has a hiccup, where it will close, minimize to the background, send me to the phone lock screen, or go to a background app, etc. Nothing too bothersome, but not exactly stable. All-in-all, I really like the app, and prefer it over the mobile website, but not the desktop website. Thanks for the app, Alibaba!
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Nov 17, 2021

    By Allison Manley
    I love browsing the site. I wish there were more clarification on all profiles like: Clarity on Shipping Cost, I have no idea what's the real shipping cost the way its formatted gives a unsure feeling not knowing if it's a deal or not, real or not. For example: I am browsing this site as I type this, searching for a good deal on USA E26 Electrical Cord with a Adjustable on/off Switch for Hanging Lamps, plus more. But like so many times over the years, I've not bought yet. Im just unsure. I like
  • Its not the Apps fault huh Apr 30, 2021

    By babywavez
    Yes it is the apps fault want to know why because they keep shipping cost information out of sight. If your truly an honest company then exactly why wouldn't you allow the buyers to see there options for shipping costs its not always available. Ill purchase something handling the shipping costs then have the supplier hitting me up for over $120 for shipping . The product was $70 i paid about $60 for shipping and now your telling me i have to pay an additional $120. I refuse then they give the option well you can have it shipped by sea i say sea it is. Then they say ok we will refund you $30 for the shipping by sea still waiting on that refund. But my whole thing is the shipping costs were already taken care of why is it that every supplier hits me up after . Requesting ridiculous shipping fees.
  • A good app to negotiate prices Mar 16, 2021

    By Armanii :)
    The app is a great place to find vendors for small businesses just make sure to stay clear from scammers and check full prices. Making Payments can be tricky so make sure you fully look it through and dont send information to just any vendor. Be sure to take time to search and dont let a vendor rush you into buying, they should make u feel like they’re trustworthy. Another problem is miscommunication, ask as many questions as you need so you know your getting whats worth your money!! Sometimes the price for each piece may not be as much but the shipping will be like $200 :0 if you’re looking for lipgloss tubes I recommend buying from “Guangdong Qiaoyi Plastic Co., ltd. “ Great customer service and communication.
  • Nov 8, 2021

    By Miguel Guzman
    Super buggy. I also don't know if I can trust this. Everytime I get in my car it makes a phone call and I can't play music or do anything. If I end the call it takes a few minutes to end, but then it just restarts on it own. Completely closing the app removes the issue, but if I get a message, the app makes a phone call again. The second I uninstalled this app, all of my issues were fixed again. It's definitely the app causing that weird issue.
  • Too many scammers!!!! Beware!!!! May 29, 2022

    By Matt -N-Savannah
    My husband spent hours trying to find a “supplier” and finally found a company that had “good” reviews on the site (which must be lies and planted there by the company!) He placed an order for an item that cost $1,185usd and the listing offered shipping for $380usd. He paid in full and the next day, received a message from the “supplier” stating that the shipping was incorrect and he needed to send $3,000usd more for shipping or apply for a refund! The item he ordered was only $2,500usd locally! He then applied for a refund from alibaba only to find out that they wouldn’t refund the processing fees or taxes! He was going to have to accept a $200usd loss!!! The only thing that saved him was the fact that he used PayPal to pay initially and he sent screenshots of what was going on to PayPal and they ruled in his favor and gave him a full refund… just want to let everyone know of the risk you take when messing with an app that literally allows anyone in China to offer anything they want to get your money and then keep money when you ask for a refund so they’re making money on the people getting scammed as well!!!
  • Unprofessional May 30, 2022

    By Alibaba disappointed client
    I’ve been scammed on here and reported it but they favored the other side. I never received anything and I even have the order saying never been delivered yet. Another problem from a different transaction was they had on there a guaranteed delivery date but the order came in over a month after. I even took a screenshot of the guaranteed date and it shows the actual date I received it. This was for a customer which needed the items by a certain date for a bridal shower. I lost that business now for good and they will definitely not recommend any new customers to me. If anything they will most likely hurt my business if anyone tried going to me they probably will tell them what happened and I will lose a potential customer. This is very unprofessional. I’m asking for my refund for the items which I believe is fair. They denied my claim. Alibaba is not a good reliable reasonable business. I hope someone actually starts getting on this before this happens to other people. Good Luck, To future Alibaba customers
  • Feb 27, 2021

    By Ruben Müller
    This is one of most valuable companies in the world and they give us this app? Messages take ages to come through on the app, frequently messages can't be sent, files take forever to open, and every single time you open it, it has to reload and shows you an ad screen. If there was a sightly worse way of buying goods from Chinese with a usable app, I'd definitely make the switch!
  • Jan 25, 2021

    By Renae Grogan
    Buyer beware! They have tons of listings that allow you to place items in your cart, checkout and pay. When you pay, there is a 3% transaction fee from Alibaba. Then the suppliers will message you saying their prices have increased, the items are out of stock or shipping costs more. If you don't want to pay the increase, you cancel the order. Guess who refuses to refund the transaction fees. You might think this happens sometimes. Nope. So far it's been 33% of the orders I've placed. SCAM!
  • Took me 3 months to get my money back Feb 23, 2020

    By toryam7
    I purchased a product that never came, and I was at home waiting for the product the day it said it was out for delivery. I looked everywhere in case there was an issue. When i went back to the seller she was rude to me because i opened a dispute even though i never received the product. It took nearly three months and they said i didn’t have enough evidence to prove that I didn’t get my product since the shipping was shown delivered and it was my fault it was lost. Had to go to my bank to dispute the order and it’s just been a hassle and a lot of money that I was waiting on. Make sure you ask them directly for shipping information because I feel like they aren’t direct and try to confuse you with the wrong info. The customer service was very nice but they can’t just not refund you when you don’t receive your packages. I’m just upset with the amount of time it took to get to this conclusion, i don’t know if anything I order will make it to my house
  • Apr 8, 2021

    By D P
    Really bad experience. App is very slow. Every time I close and then open the app I need to sign in again to read the messages. Message notifications stop coming 10-15 minutes after closing the app. When I do receive message notifications and click to see the message, I takes me to a broken chat box which can't be used to reply. You need to close that and restart the app. I don't understand why one of the most successful companies in the world can't have decent app.
  • Please reach this supplier May 4, 2021

    By riz.ryse.reese
    It is so frustrating that the supplier need to review the review I left so that they could filter their reviews. But please don't order in this supplier: DALIAN ZM INTERNATIONAL TRADE CO. honestly, my expectations are not meet. First, my physical product, I ordered the one that has a compartment for the eyeliner. I have received it separately from the eye lashes. Second, they are over priced. Hear me OVER PRICED, you just need to explore different vendors in this app and obviously they overpriced. Third, I was told that my package will be shipped the 8th of April, then I follow up they gave me a tracking number on 16 which is more than a week of their promised date. But turns out it really got shipped 28th of April. Fourth, I don't understand about the delay of Shipment because of COVID, I stopped believing this excuse when my other orders got here when I ordered first from them. Lastly, it is super disappointing when they have promised for FREE products for the inconvenience but freaking TWO MAKE UP REMOVER WIPES for all the hassle? No, this is just ridiculous.
  • Mar 21, 2020

    By A Google user
    This App and advertisements just go in circles, change from one model to the next. Back button doesn't go back to previous page. Looks like Scammers Market! Little or no details on items and little or no facts available! Compare to Amazon or eBay, this is a mess! and I can't trust it with my money so I uninstalled.
  • Fighting 3 Cases Damm Scammers Aug 11, 2021

    By TheRealSuspect
    I ordered 3 items for my retail store and nothing had arrived it’s been 4 months and nothing still they communicate with me every time I texts them But it’s always the same thing and ups says they do not have the packages nor were they ever dropped off at any facility they trick you when it says “ Buyer Created A Label Through Ups But Never Really Packaged Anything, I’m Disputing all totals around 900 smh not cool big mess and headache I have to go through Alibaba PayPal My Bank a total mess and no don’t believe when they say easy to contact alibaba customer service. Their all shady seems so real then you get burned for your money if you dispute amd if they say their going to fix it right please wait on packages and you agree your screwed say No Don Not Agree With Seller cause in that agreement it also states you agree to a No Refund don’t be fooled take my advise. I’m on social media fb/ Everardo Acosta Instagram Suspect_Acosta SC DaRealMrSuspect I got proof ain’t no lying they scam you.
  • img Community
    very nice and kindness i really like it so much 😇😍😘
    img by Albert
    3 years ago
  • img Expert
    1. Buy and sell from around the world! Access the wonders of Alibaba, a leading wholesale mobile marketplace for global trade
    2. Partners with major freight forwarders to provide sea, air & land shipping solutions: on-time delivery, tracking information and fair pricing
    3. Alibaba Trade Assurance fully covers your purchases when suppliers don't meet product quality and/or delivery schedule specified in your contract
  • Quality, Dec 5, 2021

    By Electric Horseman
    I know that quality is essential in our country and I know that you’ve got higher in products and you get lower in products, what I am looking for is just products that will make the customer happy without a lot of breakdowns and a lot of time out of the field if you can guide me on this in a truthful way I think maybe we could do business, I have several Dollar General stores, everyone thinks you’re rich if you have that many dollar generals some of them I own and some of them I’m in partnership with. The spot that I am speaking of, the store I own fully and I have 3 acres behind it which is prime land, I could buy a good display of your vehicle‘s and tractors and accessories, and also provide a good security system for them. I know that you carry the Kabota tractor in my country that’s figured as one of the better tractors even though it’s high but your price is lower from what I see here in the country, but I do not know once we ship it across sea how much cheaper it would be and I believe that would be upon how much volume was down. If you can help me get going I can help you move merchandise, I am an honest man and I have a high credit score because I pay my bills and I would pay your company today as scheduled . Please respond when it is good for you. Kerry Jones
  • Great company, steps in when suppliers are bad Jan 23, 2022

    By SolarCrush
    I’ve bought mostly everything for my business from Alibaba. Most of the suppliers I’ve dealt with have been great - I’ve received what I ordered pretty quickly. Just recently, I had an order go horribly wrong when a supplier took months to even mail out my package, and then it was not what I ordered. I messaged them, and they basically told me to just deal with it and would not make it right. They said if I wanted a refund, I had to pay to ship the items that were not what I ordered back, and the shipping cost was most of what I paid. I was nervous about how Alibaba would handle it. I definitely will continue shopping here after the experience - I was issued a full refund and did not have to pay to ship what I did not order back (thank goodness). Thank you, Alibaba.
  • Customer service is available 24 hrs Feb 20, 2019

    By 55llorrac
    I'm a fairly new buyer to Alibaba, Any questions or concerning I have regarding my orders are quickly and efficiently answered. Navigating the websites can be challenging for a new comers. Trust me I make a lot of mistakes, I'm sure the sellers look at some of my Request's and say "What is he thinking" or "What is he trying to say". But I'm getting better and they are SO patient, Its not the end of the world... It was just a typing mistake! Mistakes are learning and learning is the best part of life... There are unbelievably great deals here. This website has changed my life and it can change yours Too.... Just take a deep breath.... Get a cup of coffee... And don't be afraid to ask lots of questions... Now let's go make money... Best of Luck ... Carroll ...USA
  • First Timer May 6, 2021

    By ravengirl312
    Well I was gonna give a 5 star, but suddenly my review is unable to show any words as I am texting. I’m not sure if it’s because my English has to be translated, but I can’t see anything that I just wrot right now. So I hope this get read. Anyhow, I was able to live chat with my supplier and I was very pleased with being able to see different options and negotiate prices. I am still waiting for my merchandise. I will write another review once I try it. And hopefully I will be able to see what I’m writing so if there is a lot of mists, it’s because I’m writing without seeing and using just my thought as what next to say. Thank you
  • Middleman or Manufacturer Sep 8, 2018

    By Agbubuike
    I have visited so many mini sites and everyone claims to be a manufacturer. My recent experience of a purchase did not convince me that I dealt with a manufacturer. It’s important that the info is authentic. We need to be sure of whom we are dealing with so that we can achieve our objectives. Alibaba has been useful but again, how do we enforce international warranties? We are about to make orders for items that vendor (can’t call them manufacturers) are offering 3 years warranties. Also how do we see other customers review about a vendors product? Thank you.
  • Dec 13, 2019

    By A Google user
    It's just a little hard finding things you want. What I may think it will be and what they will have interpreted to say for sale are two different things App works very smoothly. No problems with it on my droid phone and it updates just fine. Installed 3 different phones & office computer. On my phone for over a year. Makes researching new products and styles very easy. Cuts out the middleman. Too much to look at. LOL
  • Jun 30, 2020

    By Karrie Foreman
    Occasionally has a hiccup, where it will close, minimize to the background, send me to the phone lock screen, or go to a background app, etc. Nothing too bothersome, but not exactly stable. All-in-all, I really like the app, and prefer it over the mobile website, but not the desktop website. Thanks for the app, Alibaba!
  • Nov 17, 2021

    By Allison Manley
    I love browsing the site. I wish there were more clarification on all profiles like: Clarity on Shipping Cost, I have no idea what's the real shipping cost the way its formatted gives a unsure feeling not knowing if it's a deal or not, real or not. For example: I am browsing this site as I type this, searching for a good deal on USA E26 Electrical Cord with a Adjustable on/off Switch for Hanging Lamps, plus more. But like so many times over the years, I've not bought yet. Im just unsure. I like
  • A good app to negotiate prices Mar 16, 2021

    By Armanii :)
    The app is a great place to find vendors for small businesses just make sure to stay clear from scammers and check full prices. Making Payments can be tricky so make sure you fully look it through and dont send information to just any vendor. Be sure to take time to search and dont let a vendor rush you into buying, they should make u feel like they’re trustworthy. Another problem is miscommunication, ask as many questions as you need so you know your getting whats worth your money!! Sometimes the price for each piece may not be as much but the shipping will be like $200 :0 if you’re looking for lipgloss tubes I recommend buying from “Guangdong Qiaoyi Plastic Co., ltd. “ Great customer service and communication.
  • Jan 18, 2019

    By A Google user
    The app is what Alibaba prefers you use. It seems to have all of the things that you have on the website, but it is fast to just click the icon on my home page. I havent had any problems using it. I am still confused how it all works. As I get to know the app features I am sure it will be easier. Warning.. You should use Alibaba to set up sales and never send anything to a personal email or Skype or anything outside of Alibaba. People will take your money and not deliver items. good luck
  • Need more shipping options to the U.S. Jan 23, 2019

    By saychoss
    Alibaba needs more shipping options to the U.S. I researched purchasing an electric ATV (quad/four wheeler) for 5 weeks on Alibaba. I looked at 10 different companies. At first I was about to give up completely because none of the companies seemed to understand English well enough to understand my product requirements and what I was looking for. Almost every company told me I could buy the ATV from them and they would ship it to the nearest U.S. seaport, but I would have to figure out how to get it from there, through Customs, and to my home in Utah myself. Most of the companies had no option available to them to do the logistics themselves or to have a 3rd party company do it for them. I finally found 1 of 10 companies that could sell me the ATV, clear customs, and provide ground shipping, but it added 100% to the cost of the product. Alibaba has some great product options, but Please improve the shipping options available so you can increase your sales to the United States. Thanks.
  • Too many junk notifications Jan 8, 2021

    By The Review Abyss
    This app is nice. However, the app has too many junk notifications that cannot be turned off in the settings panel of the app. So you can either turn off all notifications and potentially miss an important message from a contact, or you have to constantly sift through and mark junk notifications as read to clear them. You can also assume all notifications are junk, which gives a bad impression of foreign suppliers that are trying their best to be professional and establish business relationships. It appears the app developers keep adding new features or feeds that do not have a corresponding control switch in the settings panel. Long story short this app could do a better job of helping all clients separate the wheat from the chaff. Other than that, a good resource and tool.
  • Its not the Apps fault huh Apr 30, 2021

    By babywavez
    Yes it is the apps fault want to know why because they keep shipping cost information out of sight. If your truly an honest company then exactly why wouldn't you allow the buyers to see there options for shipping costs its not always available. Ill purchase something handling the shipping costs then have the supplier hitting me up for over $120 for shipping . The product was $70 i paid about $60 for shipping and now your telling me i have to pay an additional $120. I refuse then they give the option well you can have it shipped by sea i say sea it is. Then they say ok we will refund you $30 for the shipping by sea still waiting on that refund. But my whole thing is the shipping costs were already taken care of why is it that every supplier hits me up after . Requesting ridiculous shipping fees.
  • Aug 24, 2020

    By YamazzaHo
    Well I like it but... I don't find it very intuitive. I placed an order through it, but have some Shaky Ground issues , like, what if, during scrolling, I hit the wrong button? I can cause serious repercussions with an existing order, so I'm very nervous about that... plus, I , seem to have better results on my phone using THIER website on MY browser. So overall... Maybe a little room for improvement
  • Good and bad Jul 27, 2019

    By alibaba user from the US
    I order a few Thousand USD products from here with different suppliers. Some products I get very good price while others are just fair with expense shipping cost. Suppliers are varied. Did not receive everything that I order yet. Will see. However I spent a lot of time to search what I need. But have encountered a lot of misleading price or product images do not match the description. They will said the price is old or not right..... waste a lot of time. But some companies are very helpful. While Some will tell you to order from other suppliers if I show them their listing price. Also agree with other reviewers, shipping cost a lot and not much choices. For giant company like this; should encourage their listing vendors to update their price. False advertising in The US are big mistakes.
  • Took me 3 months to get my money back Feb 23, 2020

    By toryam7
    I purchased a product that never came, and I was at home waiting for the product the day it said it was out for delivery. I looked everywhere in case there was an issue. When i went back to the seller she was rude to me because i opened a dispute even though i never received the product. It took nearly three months and they said i didn’t have enough evidence to prove that I didn’t get my product since the shipping was shown delivered and it was my fault it was lost. Had to go to my bank to dispute the order and it’s just been a hassle and a lot of money that I was waiting on. Make sure you ask them directly for shipping information because I feel like they aren’t direct and try to confuse you with the wrong info. The customer service was very nice but they can’t just not refund you when you don’t receive your packages. I’m just upset with the amount of time it took to get to this conclusion, i don’t know if anything I order will make it to my house
  • Apr 14, 2021

    By Juxiom
    Also having issues with app. Was able to send messages with no problem. Now every time I send a message it just shows as if it is sending but it doesn't. Also it has been a little over a month I placed and paid for my purchase (invitations) to this day the sample is not ready. It is taking too long to get it the way I want it and the late responses are not helping at all.
  • More Bad than good vendors Jun 18, 2020

    By kellis25479
    Good seller is Shantou City Jinhaian Craft & Toy Factory. They were the 1st store I had brought from. I had brought 8 small handbags and shipping was only about $20 bucks, and it took less than a month for me to receive them. I wish they had more stuff for sale. But after then all the other vendors I tried were terrible. Some no longer had the dresses in stock but still have them for sale, for stock poly mailers (not custom mailers) MANY vendors (Yes I do mean more than 3 vendors is doing this) min order of 500 then when I start the order they would respond back saying the min is 5000. And the shipping is crazy expensive. Maybe it’s a better site for huge or big business owners. But if you’re a tiny or small business then I wouldn’t recommend. You’ll give yourself a headache dealing with them.
  • Nov 8, 2021

    By Miguel Guzman
    Super buggy. I also don't know if I can trust this. Everytime I get in my car it makes a phone call and I can't play music or do anything. If I end the call it takes a few minutes to end, but then it just restarts on it own. Completely closing the app removes the issue, but if I get a message, the app makes a phone call again. The second I uninstalled this app, all of my issues were fixed again. It's definitely the app causing that weird issue.
  • Too many scammers!!!! Beware!!!! May 29, 2022

    By Matt -N-Savannah
    My husband spent hours trying to find a “supplier” and finally found a company that had “good” reviews on the site (which must be lies and planted there by the company!) He placed an order for an item that cost $1,185usd and the listing offered shipping for $380usd. He paid in full and the next day, received a message from the “supplier” stating that the shipping was incorrect and he needed to send $3,000usd more for shipping or apply for a refund! The item he ordered was only $2,500usd locally! He then applied for a refund from alibaba only to find out that they wouldn’t refund the processing fees or taxes! He was going to have to accept a $200usd loss!!! The only thing that saved him was the fact that he used PayPal to pay initially and he sent screenshots of what was going on to PayPal and they ruled in his favor and gave him a full refund… just want to let everyone know of the risk you take when messing with an app that literally allows anyone in China to offer anything they want to get your money and then keep money when you ask for a refund so they’re making money on the people getting scammed as well!!!
  • Unprofessional May 30, 2022

    By Alibaba disappointed client
    I’ve been scammed on here and reported it but they favored the other side. I never received anything and I even have the order saying never been delivered yet. Another problem from a different transaction was they had on there a guaranteed delivery date but the order came in over a month after. I even took a screenshot of the guaranteed date and it shows the actual date I received it. This was for a customer which needed the items by a certain date for a bridal shower. I lost that business now for good and they will definitely not recommend any new customers to me. If anything they will most likely hurt my business if anyone tried going to me they probably will tell them what happened and I will lose a potential customer. This is very unprofessional. I’m asking for my refund for the items which I believe is fair. They denied my claim. Alibaba is not a good reliable reasonable business. I hope someone actually starts getting on this before this happens to other people. Good Luck, To future Alibaba customers
  • Feb 27, 2021

    By Ruben Müller
    This is one of most valuable companies in the world and they give us this app? Messages take ages to come through on the app, frequently messages can't be sent, files take forever to open, and every single time you open it, it has to reload and shows you an ad screen. If there was a sightly worse way of buying goods from Chinese with a usable app, I'd definitely make the switch!
  • Jan 25, 2021

    By Renae Grogan
    Buyer beware! They have tons of listings that allow you to place items in your cart, checkout and pay. When you pay, there is a 3% transaction fee from Alibaba. Then the suppliers will message you saying their prices have increased, the items are out of stock or shipping costs more. If you don't want to pay the increase, you cancel the order. Guess who refuses to refund the transaction fees. You might think this happens sometimes. Nope. So far it's been 33% of the orders I've placed. SCAM!
  • Apr 8, 2021

    By D P
    Really bad experience. App is very slow. Every time I close and then open the app I need to sign in again to read the messages. Message notifications stop coming 10-15 minutes after closing the app. When I do receive message notifications and click to see the message, I takes me to a broken chat box which can't be used to reply. You need to close that and restart the app. I don't understand why one of the most successful companies in the world can't have decent app.
  • Please reach this supplier May 4, 2021

    By riz.ryse.reese
    It is so frustrating that the supplier need to review the review I left so that they could filter their reviews. But please don't order in this supplier: DALIAN ZM INTERNATIONAL TRADE CO. honestly, my expectations are not meet. First, my physical product, I ordered the one that has a compartment for the eyeliner. I have received it separately from the eye lashes. Second, they are over priced. Hear me OVER PRICED, you just need to explore different vendors in this app and obviously they overpriced. Third, I was told that my package will be shipped the 8th of April, then I follow up they gave me a tracking number on 16 which is more than a week of their promised date. But turns out it really got shipped 28th of April. Fourth, I don't understand about the delay of Shipment because of COVID, I stopped believing this excuse when my other orders got here when I ordered first from them. Lastly, it is super disappointing when they have promised for FREE products for the inconvenience but freaking TWO MAKE UP REMOVER WIPES for all the hassle? No, this is just ridiculous.
  • Mar 21, 2020

    By A Google user
    This App and advertisements just go in circles, change from one model to the next. Back button doesn't go back to previous page. Looks like Scammers Market! Little or no details on items and little or no facts available! Compare to Amazon or eBay, this is a mess! and I can't trust it with my money so I uninstalled.
  • Fighting 3 Cases Damm Scammers Aug 11, 2021

    By TheRealSuspect
    I ordered 3 items for my retail store and nothing had arrived it’s been 4 months and nothing still they communicate with me every time I texts them But it’s always the same thing and ups says they do not have the packages nor were they ever dropped off at any facility they trick you when it says “ Buyer Created A Label Through Ups But Never Really Packaged Anything, I’m Disputing all totals around 900 smh not cool big mess and headache I have to go through Alibaba PayPal My Bank a total mess and no don’t believe when they say easy to contact alibaba customer service. Their all shady seems so real then you get burned for your money if you dispute amd if they say their going to fix it right please wait on packages and you agree your screwed say No Don Not Agree With Seller cause in that agreement it also states you agree to a No Refund don’t be fooled take my advise. I’m on social media fb/ Everardo Acosta Instagram Suspect_Acosta SC DaRealMrSuspect I got proof ain’t no lying they scam you.
  • Jan 31, 2019

    By A Google user
    The whole experience was just bad. Written instructions were broken, like a second language. Zoom commands do not fully respond. But those are just the little things. Vendors are shady, trying to manipulate terms of a sale. And either multiple vendors sell the exact same item, or they steal the same photo. I had to cancel every negotiation because of this nonsense, and will never recommend this to anyone.

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