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Al-Anon Family Groups

Al-Anon Family Groups

Al-Anon Family Group Headquarters Inc

The Official mobile app of the Al-Anon Family Groups.

2.3 Ratings 143 Reviews 5K+ Downloads

About Al-Anon Family Groups

The Official mobile app of the Al-Anon Family Groups.
see more about Al-Anon Family Groups

Ratings & Reviews

2.3
143 Ratings
  1. 5
    21%
  2. 4
    4%
  3. 3
    8%
  4. 2
    14%
  5. 1
    53%
  • Sep 27, 2020

    By Sunrisefalling
    I had some concerns about the app and trouble setting up an account, but the people monitoring these comments helped me through it. Thanks for the excellent customer service! Is there demo or tutorial available for each of the app features? For example, something within the app that explains the purpose of "My timeline" and how to use it, or how posts work. It's not intuitive for me.
    more
  • Has potential Aug 21, 2020

    By FloAnn
    I think this was deployed to market before it really had any true features that would be useful out of the gate. I would like to see a bunch of features that aren’t available now: past international convention speakers, face2face meeting list, a button to submit a new zoom meeting for inclusion on the list, instructions for setting up a zoom meeting that can be included on the list, sponsor info, how long in program, daily gratitude list that can be shared, nightly inventory that can be shared, prayers, daily recovery score (points for step work, program calls, reading, journaling, recovery work with partner, etc.) that can be shared. There are tons of far more useful recovery apps out there - I hope this one is under development for a long time to catch up.
    more
  • Aug 28, 2020

    By Deborah Gay
    Quick response to problems. Of course not many meetings - WSO can't move them, its up to each group. I know it will take time to move the ones I attend - business meeting and vote, getting the word out to members and them getting on the app. Progress! Its the nature of Al-anon that we don't move fast. 😉🐌. I'd rather follow the principles and say a big THANK YOU to all the folks working on this! I appreciate all your hard work 💜
    more
  • Account setup problem Aug 22, 2020

    By Barkergirl365
    I’m excited that Al-anon now has an app but I’m disappointed that I can’t get past the account setup. I’ve contacted the WSO but figured I’d use all options available to communicate this issue. Parameters for usernames need to be available or the account creation I’m unable to create one in any format - alpha, email, or numeric and so, I’m unable to see what the app has to offer.
    more
  • Sign-up process and resources Aug 19, 2020

    By Ann37203
    My star rating really means nothing since I can’t seem to get past the login. I gave 4 since I’m happy to see this launch and try the app. Please include an exit from the log-in to get back to the option to create an account. And be clear that log-ins to AFG Connects don’t work for the app. Please also add to this app a directory of Al-Anon’s many local meetings.
    more
  • Quick tutorial Sep 1, 2020

    By Jessiso
    Perhaps instead of a tour of the WSO, you could give us a tour of the features and how things work in the app. There’s a lot of potential but this is so not user-friendly. What’s the “my timeline” for? How can I confirm that the person I’m selecting to be a “friend” is the correct person without any identifiers? Do you search by registered name or screen name? Why do I have to pay $20 to get content when I can open my free ODAT? All of these would be great to know. It seems you’ve been pressured to “get an app out there” before the strategy meeting. It’s a great concept, though. I hope updates make it usable.
    more
  • Sep 25, 2020

    By Zygmund Zee
    I tried to setup an account and it wouldn't accept my password. So I read the reviews and saw that I was using a special character that was not supported. So I came up with a new password that has a supported character, and it still didn't accept the password. It's obvious this APP is still a beta app and not ready for prime time. 8/28, same password problem. 9/25 OK, the problem was thepassword was TOO! Long. Make sure you keep it to 12 characters or under. I was trying for a strong password.
    more
  • Sep 8, 2020

    By Carol R
    Confusing to enter country code for US. Shows +1 by default but you still have to type it in. Maximum password length is too short. Did not receive one-time password (OTP) by text. Fortunately I was able to access my email. There needs to be a help function. I can't figure out how to search for a meeting. It looks like there are no Al-Anon meetings on Tuesdays, which is silly.
    more
  • Difficult to enroll Aug 22, 2020

    By slwbog
    I was so excited about this app launch, but cannot get past creating a user name. There is no support or direction to indicate what is wrong with the 20+ character combinations I tried. So stuck is still.
    more
  • Sep 27, 2020

    By Angela Cupelli
    Not sure why the app isn't working on my mobile phone. I can enter by logging in however I am unable to join. It was working when I first downloaded the app but since yesterday the join button is disabled. I can enter through my tablet. I'd prefer to use my phone.
    more

No reviews available

  • Aug 28, 2020

    By Deborah Gay
    Quick response to problems. Of course not many meetings - WSO can't move them, its up to each group. I know it will take time to move the ones I attend - business meeting and vote, getting the word out to members and them getting on the app. Progress! Its the nature of Al-anon that we don't move fast. 😉🐌. I'd rather follow the principles and say a big THANK YOU to all the folks working on this! I appreciate all your hard work 💜
    more
  • Works good so far! Aug 21, 2020

    By MacAir2020
    I am able to sign up and use the app. Some of the meeting links take some time to open. The meetings section only loads 2 meetings. Otherwise, great tool! Hopefully, the developer will continually improve the app, a huge service- thank you!
    more
  • Sep 1, 2020

    By Stephanie Kryger
    I had no issues downloading the app or getting it set up. I think they did a great job with the app and am grateful for a new way to connect to other Al-Anon members. As long as you follow the steps, it was pretty easy to install.
    more
  • Aug 19, 2020

    By Sue
    Love how easy it is to navigate in the app...the premium content is AWESOME. The ability to connect with other users for recovery is priceless!!
    more
  • Account setup problem Aug 22, 2020

    By Barkergirl365
    I’m excited that Al-anon now has an app but I’m disappointed that I can’t get past the account setup. I’ve contacted the WSO but figured I’d use all options available to communicate this issue. Parameters for usernames need to be available or the account creation I’m unable to create one in any format - alpha, email, or numeric and so, I’m unable to see what the app has to offer.
    more
  • Sign-up process and resources Aug 19, 2020

    By Ann37203
    My star rating really means nothing since I can’t seem to get past the login. I gave 4 since I’m happy to see this launch and try the app. Please include an exit from the log-in to get back to the option to create an account. And be clear that log-ins to AFG Connects don’t work for the app. Please also add to this app a directory of Al-Anon’s many local meetings.
    more
  • Sep 27, 2020

    By Sunrisefalling
    I had some concerns about the app and trouble setting up an account, but the people monitoring these comments helped me through it. Thanks for the excellent customer service! Is there demo or tutorial available for each of the app features? For example, something within the app that explains the purpose of "My timeline" and how to use it, or how posts work. It's not intuitive for me.
    more
  • Has potential Aug 21, 2020

    By FloAnn
    I think this was deployed to market before it really had any true features that would be useful out of the gate. I would like to see a bunch of features that aren’t available now: past international convention speakers, face2face meeting list, a button to submit a new zoom meeting for inclusion on the list, instructions for setting up a zoom meeting that can be included on the list, sponsor info, how long in program, daily gratitude list that can be shared, nightly inventory that can be shared, prayers, daily recovery score (points for step work, program calls, reading, journaling, recovery work with partner, etc.) that can be shared. There are tons of far more useful recovery apps out there - I hope this one is under development for a long time to catch up.
    more
  • Thank you for creating the App Sep 8, 2020

    By bgametoplay
    Would be nice to be able to change the profile name at any time. I up loaded a profile picture which initially appears on profile but then doesn’t save, also When I enter my Al-Anon “birthday” it doesn’t save & shows the date I signed up for AFG Mobile App.
    more
  • Aug 27, 2020

    By dianne hazard
    Just started using it. Got on a meeting last night. Progress not Perfection. A little confusing sign-up.
    more
  • Aug 31, 2020

    By Sue Harmer
    Thanks for the app I think it's a great idea. Can time zones be added to meetings please? Can meetings that show up allow us to add a start to them or something so it sends us a notification before starting? Thank you, that makes the app much more attractive 🤩
    more
  • Quick tutorial Sep 1, 2020

    By Jessiso
    Perhaps instead of a tour of the WSO, you could give us a tour of the features and how things work in the app. There’s a lot of potential but this is so not user-friendly. What’s the “my timeline” for? How can I confirm that the person I’m selecting to be a “friend” is the correct person without any identifiers? Do you search by registered name or screen name? Why do I have to pay $20 to get content when I can open my free ODAT? All of these would be great to know. It seems you’ve been pressured to “get an app out there” before the strategy meeting. It’s a great concept, though. I hope updates make it usable.
    more
  • Sep 8, 2020

    By Carol R
    Confusing to enter country code for US. Shows +1 by default but you still have to type it in. Maximum password length is too short. Did not receive one-time password (OTP) by text. Fortunately I was able to access my email. There needs to be a help function. I can't figure out how to search for a meeting. It looks like there are no Al-Anon meetings on Tuesdays, which is silly.
    more
  • Difficult to enroll Aug 22, 2020

    By slwbog
    I was so excited about this app launch, but cannot get past creating a user name. There is no support or direction to indicate what is wrong with the 20+ character combinations I tried. So stuck is still.
    more
  • Sep 27, 2020

    By Angela Cupelli
    Not sure why the app isn't working on my mobile phone. I can enter by logging in however I am unable to join. It was working when I first downloaded the app but since yesterday the join button is disabled. I can enter through my tablet. I'd prefer to use my phone.
    more
  • Aug 28, 2020

    By Julie Webster Keating
    I am trying to sign up but every password I put in is not accepting it. Please help me. I've been so excited about this App for several months. I think I am within the boundaries of letters, numbers and the special characters that you require. Thank you.
    more
  • Sep 25, 2020

    By Zygmund Zee
    I tried to setup an account and it wouldn't accept my password. So I read the reviews and saw that I was using a special character that was not supported. So I came up with a new password that has a supported character, and it still didn't accept the password. It's obvious this APP is still a beta app and not ready for prime time. 8/28, same password problem. 9/25 OK, the problem was thepassword was TOO! Long. Make sure you keep it to 12 characters or under. I was trying for a strong password.
    more
  • Poorly Done Aug 31, 2020

    By Catfish Tales
    Private data was requested without explaining, in advance, who sees it and how it is used. Multiple attempts to set birthdate, phone number, and password failed. OTP via email was finally fixed but still fails via text. I sent email to support and it bounced twice with “no such address”. I sent email to WSO but got no response. The in-app response from the developers was to send email to the support address that doesn’t work. Remember, progress not perfection is an excuse used by many a sponsee. I cringed when I saw the developers use that excuse when responding to another reviewer. Very poorly done!
    more
  • Could be great some day Aug 20, 2020

    By AlaskanSweetie
    On “Meeting” page, it just says “No meetings found”, even though I know of plenty that are meeting in my area, both virtually and in person. On “News Feed” page, the Al-Anon posts are at least 12 days old. It has the option of seeing a virtual tour of the WSO building or a calendar of events but again it doesn’t list events that I know for a fact are happening in my area. Maybe the paid subscription offers more content, but l won’t be paying for anything until there are quite a few new versions of this app.
    more
  • Sep 2, 2020

    By Renee Trudeau
    Impossible to register. I filled out the form and was told to input my one-time password (OTP). I got the email with the OTP, put it in the app - and nothing, even after trying several times. I noticed a small error message in the lower-left on one attempt. Error says "Network Error!" with no further explanation. Frustrating!
    more
  • Aug 27, 2020

    By Dirk Manuel
    Searching for friends pulls up multiple "people" with the same profile pic. It only lists online meetings via this app. And to search for a meeting you need to know some text in the name. Why not at least list all in-person or temporary Zoom meetings? Even the search on the website is better than this. How about search by location and use the phone's GPS? Or at least be able to enter a city. Why not allow you to select your home group and suggest Friends within that? So much wasted opportunity.
    more

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