Developer Information

Release Notes 21.37

App Size 149MB

Developer Airbnb

Category Travel & Local

Languages English & 51 more

Age Rating Everyone

In-App Purchases No

Developer Contact

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Airbnb - Vacation Rentals & Experiences

Name: Airbnb - Vacation Rentals & Experiences
Rating: 4.6 (389437 reviews)

Airbnb

The Airbnb app brings together a global community of guests and Hosts.

Free

4.6 Ratings 2M+ Reviews 50M+ Downloads

4.6

1.8M+ Ratings

82+%

10+%

2+%

1+%

4+%

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Love the app as a host, but is missing one key feature for hosts
Jun 28, 2021

By Adam_56

The app is amazing and I love the expanded ability to included personal info in the scheduled messages. There’s a few things I really want that are not on the app and one is the ability to manually check a guest out of your unit so it allows you to leave a review and change automatically into new daily guests. Otherwise having to wait until 12-3 pm to leave a review after I’ve completed all checkout/check in tasks for the next guest and then having to come back later is a little annoying. Also, if there’s a way to turn off notifications for “_____ is arriving in 12 days” that’d be great. Additionally, I’d love to be able to utilize IF functions for shortcode messages. For example, if I try and attach a shortcode message and include something like the guests home city (“safe travels from /guest_city/!”) but the guests profile doesn’t have that information to pull, it shows as “/guest_city/“ in the message to the guest and I would like to be able to attach an if statement to drop part of the phrase if the info isn’t available (or warn me that it’s not filling it in bc it’s missing that data so I can fix it myself, otherwise I often miss it if I’m not diligent!). This would help avoid a lot of problems.

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Loving Airbnb
May 10, 2018

By Cindy from Palm Desert, CA

We used Airbnb during our recent holiday in Kona, HI and stayed in 3 different private units. Each was wonderful and had everything we needed including the loan of beach chairs, beach towels and umbrellas. We didn’t cook, but each unit was well appointed with everything we would need and next time we will enjoy creating our own meals at the units and eat out less. We enjoyed visiting briefly with each owner, they were all really nice but not intrusive at all. We went on two excursions recommended and booked through Airbnb. They were great and good value. I would recommend the Wild Dolphin & Snorkeling adventure with Captain Chase and the Local Brews & Poke Flights with Lottie and a wonderful chef and fun bartender at a beautiful golf course. They were both awesome and each was a small group of 5-6 people allowing us to ask our hosts questions and visit with the other guests. We will likely use Airbnb more often, it was super easy to book the units, more fun and less expensive than a hotel. When they say ‘Super Host’ believe it, book it and relax. I’m a fan and sharing our experiences with friends. Mahalo!

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Sep 10, 2021

By Tal Ron

Generally this app is a love and hate relationship. The good: Its a very good way to know people and be accommodated in awesome places! I've met great people through Airbnb and found great deals. It Nice and easy user interface. Experiences are an awesome way to get to know the place you are visiting and meet locals. Tha bad: Usually more expensive than other booking alternatives. When things go wrong, don't expect to get help, I had hosts cancelling on me and wasn't offered a good compensation afterwards, needing to pay for a more expensive not-as-good accommodation. Cancellation policy sometimes too strict, didn't get help on that side also (apparently booking last minute doesn't let you cancel on the last minute - you would pay the full price so be careful). Generally customer support not very helpful when being asked for help, they can only offer words.

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Sep 21, 2021

By STUUUPORMAN

App is so, so. During the pandemic, travel is almost impossible. But, when I choose Singapore, it fills up with stays in Malaysia, which is just across the river. Commuting is not an option coz u can't come in during this time. Also, if it were possible, it is a 1 to 2 hour trip to the center of Singapore unless u pay $$$ for a taxi So, this app needs to show only Singapore locations instead of trying to sucker peeps into staying in Malaysia

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Sep 13, 2021

By Caylin Smallwood

They take ALOT of money from the hosts. The 3 stars is because the place we stayed in was AMAZING! But I wanted to send the host an extra 100 dollars and the app only let her receive 73 dollars of it. She requested 100 dollars and it sent me a charge for 134 dollars. This doesn't include the extra 700 dollars they wanted when she requested 2,000 for the stay. I understand they want to make money but they are taking ALOT from the people who are self employed and making this app successful.

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Fix broken “Map Area” auto adjust
Sep 25, 2021

By Many Disappointed Users

I haven’t used Airbnb since 2020, I was both a host and a traveler and the app got the job done. Now the app has regressed, making the search experience unusable. I was trying to find a place to stay in Saratoga, CA after a concert and every time I kept trying to move the map to see what else might be just outside the area shown on the screen (iPhone 12 Pro) the map would snap back to the original search result. So if I want to see anything outside Saratoga I now have to ping pong in and out of new searches and search city by city? What a horribly autocratic feature to build into your app: you took away the essence of the Airbnb traveler which is the ability to explore! Please fix this ASAP.

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Great app!
Sep 25, 2021

By Tobey Maguire😂

Uhm a suggestion, how bout y’all add BTC as a payment option…

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Works
Sep 23, 2021

By dales1

Works but watch out for listings that have enormous, out of proportion cleaning fees.

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Suggestion for Pup Friendly Addition to Amenity List
Sep 22, 2021

By Porschef

Hi- we love to travel with our pups but are always in search of places with secure, fenced yards so the pups can play freely while we spend time outdoors. While most places mention fenced yards in the description not all do and we would love if it was a filtering choice. Please add Fenced Yard to the filtering choices.

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Sep 25, 2021

By John Andres Gomez Gallego

It's an excellent app

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Community

Accommodations are the most expensive part of the trip. Instead of footing a $1,000 bill, why not split it immediately before you even reach your destination? That way everything is clear and you can enjoy the trip without butting heads about who owes whom.

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As featured in Top Apps for Splitting Travel Costs & Payments with Friends

by Antonio
2 years ago
Community

You can find some properties here

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As featured in Must-Have Apps for Living in Jordan

by Yassir
1 year ago
Community

When you need to find affordable accomodations for your trip to the UK, Airbnb is the best option. Choose from 100s of options all throughout the country and stay close to the best attractions when you book with Airbnb using this app.

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As featured in Must-Have Apps for First Time to the United Kingdom

by Julia
1 year ago
Community

Find cheap accommodation in San Francisco. Whether you’re on a brief homestay or touring the city, you’ll find an Airbnb apartment that meets your taste and budget. Filter apartments based on price, location, lodging type, experiences etc. Airbnb charges guests a commission from 0% to 20% of the reservation fee.

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As featured in Best Apps for Finding Cheap Lodging in San Francisco

by Tradis
1 year ago
Community

Find affordable lodging when you travel to Portland, Oregon. This service has over 4,000 unique vacation rental listings across Portland to fit any budget. Whether you wish to stay in the funky Alberta districts or the buzzing Richmond area, an apartment in Portland is only a booking away.

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As featured in Must-Have Apps for Traveling to Portland, Oregon

by Brittany
1 year ago

Love the app as a host, but is missing one key feature for hosts
Jun 28, 2021

By Adam_56

The app is amazing and I love the expanded ability to included personal info in the scheduled messages. There’s a few things I really want that are not on the app and one is the ability to manually check a guest out of your unit so it allows you to leave a review and change automatically into new daily guests. Otherwise having to wait until 12-3 pm to leave a review after I’ve completed all checkout/check in tasks for the next guest and then having to come back later is a little annoying. Also, if there’s a way to turn off notifications for “_____ is arriving in 12 days” that’d be great. Additionally, I’d love to be able to utilize IF functions for shortcode messages. For example, if I try and attach a shortcode message and include something like the guests home city (“safe travels from /guest_city/!”) but the guests profile doesn’t have that information to pull, it shows as “/guest_city/“ in the message to the guest and I would like to be able to attach an if statement to drop part of the phrase if the info isn’t available (or warn me that it’s not filling it in bc it’s missing that data so I can fix it myself, otherwise I often miss it if I’m not diligent!). This would help avoid a lot of problems.

more less
Loving Airbnb
May 10, 2018

By Cindy from Palm Desert, CA

We used Airbnb during our recent holiday in Kona, HI and stayed in 3 different private units. Each was wonderful and had everything we needed including the loan of beach chairs, beach towels and umbrellas. We didn’t cook, but each unit was well appointed with everything we would need and next time we will enjoy creating our own meals at the units and eat out less. We enjoyed visiting briefly with each owner, they were all really nice but not intrusive at all. We went on two excursions recommended and booked through Airbnb. They were great and good value. I would recommend the Wild Dolphin & Snorkeling adventure with Captain Chase and the Local Brews & Poke Flights with Lottie and a wonderful chef and fun bartender at a beautiful golf course. They were both awesome and each was a small group of 5-6 people allowing us to ask our hosts questions and visit with the other guests. We will likely use Airbnb more often, it was super easy to book the units, more fun and less expensive than a hotel. When they say ‘Super Host’ believe it, book it and relax. I’m a fan and sharing our experiences with friends. Mahalo!

more less

Sep 10, 2021

By Christopher Maher

The app works fine. The nightly prices can be misleading due to unethical practices and poor management by the company. I feel sorry for the many excellent hosts who are honest and up front about their prices. The service fees are too expensive but more competition will improve this (hopefully). Great hosts, easy to use app. Great alternative to expensive hotels and the confusing array of offerings.

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So far it’s been good, but needs a little work!
Jun 15, 2018

By sea225

So far it’s been good, but still has some work to be done On the app ect. sometimes the app crashes or takes a while to update. I get messages way later like a day or 2 later on guests asking me questions. I did notice that it has not been sending the check In information to the guests so they get trapped out side the gate for a while because the messages don’t come in to my phone right when they message. Also I’ve been getting guests having a hard time keeping the booking I get them confirmed and then a day later it’s canceled on them. Guest call me a lot trying to figure out how to book. Maybe make the booking a little easier. Also if you are in a state that they pay the tax for you make sure to look in to it cause they only pay the state tax not the city tax. Wish they could pay that also each quarter for me. I give Airbnb over all a 4 cause it’s good just not yet a 5 yet. Work on app a little more and maybe put a system in that is like doc u sign. that way it just automatically sends the booking waver that we need each guest to sign so I don’t have to do it manually.

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Sep 10, 2021

By Tal Ron

Generally this app is a love and hate relationship. The good: Its a very good way to know people and be accommodated in awesome places! I've met great people through Airbnb and found great deals. It Nice and easy user interface. Experiences are an awesome way to get to know the place you are visiting and meet locals. Tha bad: Usually more expensive than other booking alternatives. When things go wrong, don't expect to get help, I had hosts cancelling on me and wasn't offered a good compensation afterwards, needing to pay for a more expensive not-as-good accommodation. Cancellation policy sometimes too strict, didn't get help on that side also (apparently booking last minute doesn't let you cancel on the last minute - you would pay the full price so be careful). Generally customer support not very helpful when being asked for help, they can only offer words.

more less
Sep 21, 2021

By STUUUPORMAN

App is so, so. During the pandemic, travel is almost impossible. But, when I choose Singapore, it fills up with stays in Malaysia, which is just across the river. Commuting is not an option coz u can't come in during this time. Also, if it were possible, it is a 1 to 2 hour trip to the center of Singapore unless u pay $$$ for a taxi So, this app needs to show only Singapore locations instead of trying to sucker peeps into staying in Malaysia

more less
Sep 13, 2021

By Caylin Smallwood

They take ALOT of money from the hosts. The 3 stars is because the place we stayed in was AMAZING! But I wanted to send the host an extra 100 dollars and the app only let her receive 73 dollars of it. She requested 100 dollars and it sent me a charge for 134 dollars. This doesn't include the extra 700 dollars they wanted when she requested 2,000 for the stay. I understand they want to make money but they are taking ALOT from the people who are self employed and making this app successful.

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Ok it’s time to abolish the Covid cleaning fees
Jun 12, 2021

By Macieg4me

I’m sorry but this has been something that’s bothered me since the start of the pandemic and I am not an “anti-masker” or a “conspiracy theorist” so I was grateful for the additional precautions, until I learned there were no additional precautions. As a company, you are fantastic to your hosts but are horrible to the guests. We have no recourse, are rarely believed over the host and truth be told, I feel like there never should’ve had to be a massive hike in cleaning fees (unless you’re honest about it and tell the guests it’s for the “host” putting themselves at risk by hosting and having to clean up afterwards and not telling us it’s for “deeper cleaning protocols”. Also most places in the US are fully open again which means this ridiculous hike in fees needs to be dropped and furthermore you should expect your hosts to be deep cleaning between each and every guest. The reason I know about the fees and why they were instituted is because I clean Airb&b houses for a few ppl when I can and for who I can…and for the record I always deep clean in between guests. It’s called good hygiene and keeping those people safe and healthy and that’s what you as a complete should strive for and expect from your hosts (not give them a cash prize for possibly doing it.

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Sep 19, 2021

By Markus G.

Searching and informing the user about a stay is very easy and convenient. But when it comes to writing a message to the host or input the credit card information, the app shows strange behavior. Characters delete themselves leading to stressful text writing for the message to the host. Then while writing the credit card number, the field constantly looses focus. After that, setting the payment option deletes your painfully written text, so you can go through that procedure again.

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Release Notes