About Air Canada + Aeroplan
Air Canada + Aeroplan
About Air Canada + Aeroplan
EVEN BETTER TOGETHER
Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels.
BOOK YOUR WAY
Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points + Cash, or even pay 100% of your fare using points, including taxes, fees, and charges.
TIMING IS EVERYTHING
By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service.
NOW BOARDING
As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app.
KNOW AS YOU GO
Stay up to date with notifications about flight and gate changes, and cancellations.
FOLLOW THE LEADER
We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon.
READY TO DOWNLOAD?
By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_android.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.google.com/googleplay/answer/2521768
IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.
PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)
Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca
® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.
Ratings & Reviews
Community
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Dedicating this to the wonderful staff of Air Canada !!!
Jan 25, 2021 By SumanBKassisThank you for the care packages and thanks to Air Canada 🇨🇦 wonderful staff and that is not just today every time I go with them, I feel your team sets an example of what it means to really feel you can actually be happy and safe traveling and most importantly safe during this pandemic. Even though I felt I was seeing staff look like a scene of health workers from the hospital , their smile and politeness towards the travels was a testament to how well Air Canada operates. It would be nice if you would consider making a change in 2021 that is adding free breakfast meal to the domestic line as well and not just the business which I had the experience of getting during my seat change request not knowing I would land in the business section. I enjoyed the breakfast while constantly thinking of people in domestic who don’t get one. I hope you consider making this change and add free breakfast for domestic line too. Thank you once again for a wonderful and safe flight. more -
Great improvements!
Dec 21, 2020 By DAWAppNow that Aeroplan is integrated into the App, everything Air Canada is together in one place. So much easier. Looking forward to a better check-in process, and maybe to manage my reservations directly in the App. -
No connection to Aeroplan account
May 3, 2010 By MrGrangHi it would be great if this app could pull all your booking and flight info by logging into your Aeroplan account. Another helpful feature maybe to show how many miles you have until you reach top tier status or what status you are. Perhaps Elite and Super Elite could have different background wallpapers as a visual recognition loyalty. Thanks more -
Great Design
Jan 23, 2021 By Fun slots_slotsThe app runs smoothly. The user interface is intuitively designed. Easy to find functions like booking a trip, checking your itinerary, and traveller settings. -
User Friendly
Jan 7, 2021 By CDABDAI find the app easy to use. -
Jun 2, 2021 By JM Roubosvery easy to use. highly recommended downloading it for both Air Canada and Aeroplan -
Jun 2, 2021 By N AClean airplane, on time, friendly staff and crew, great services and entertainment. -
Needs to show Aeroplan expiry date
Apr 7, 2021 By Jus d'OrangeThe app doesn’t show the expiry date for one’s Aeroplan points. Please add that feature -
Good
Dec 16, 2020 By XiongPoohI don't know what‘s going on with the reviews. But this is a good app to me -
Jul 19, 2021 By Annie RobichaudI used to be a fan of the Air Canada app but now it is just terrible. The app won't let me check in even though I received notification that I could (had to do it via browser), it won't link to my Aeroplan account when I try to use the link provided in the app, and I wasn't able to search for flights using the app. I would give it zero stars if I could. more
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Dedicating this to the wonderful staff of Air Canada !!!
Jan 25, 2021 By SumanBKassisThank you for the care packages and thanks to Air Canada 🇨🇦 wonderful staff and that is not just today every time I go with them, I feel your team sets an example of what it means to really feel you can actually be happy and safe traveling and most importantly safe during this pandemic. Even though I felt I was seeing staff look like a scene of health workers from the hospital , their smile and politeness towards the travels was a testament to how well Air Canada operates. It would be nice if you would consider making a change in 2021 that is adding free breakfast meal to the domestic line as well and not just the business which I had the experience of getting during my seat change request not knowing I would land in the business section. I enjoyed the breakfast while constantly thinking of people in domestic who don’t get one. I hope you consider making this change and add free breakfast for domestic line too. Thank you once again for a wonderful and safe flight. more -
Great improvements!
Dec 21, 2020 By DAWAppNow that Aeroplan is integrated into the App, everything Air Canada is together in one place. So much easier. Looking forward to a better check-in process, and maybe to manage my reservations directly in the App. -
No connection to Aeroplan account
May 3, 2010 By MrGrangHi it would be great if this app could pull all your booking and flight info by logging into your Aeroplan account. Another helpful feature maybe to show how many miles you have until you reach top tier status or what status you are. Perhaps Elite and Super Elite could have different background wallpapers as a visual recognition loyalty. Thanks more -
Great Design
Jan 23, 2021 By Fun slots_slotsThe app runs smoothly. The user interface is intuitively designed. Easy to find functions like booking a trip, checking your itinerary, and traveller settings. -
User Friendly
Jan 7, 2021 By CDABDAI find the app easy to use. -
Jun 2, 2021 By JM Roubosvery easy to use. highly recommended downloading it for both Air Canada and Aeroplan -
Jun 2, 2021 By N AClean airplane, on time, friendly staff and crew, great services and entertainment. -
Needs to show Aeroplan expiry date
Apr 7, 2021 By Jus d'OrangeThe app doesn’t show the expiry date for one’s Aeroplan points. Please add that feature -
Good
Dec 16, 2020 By XiongPoohI don't know what‘s going on with the reviews. But this is a good app to me
-
Jul 19, 2021 By Annie RobichaudI used to be a fan of the Air Canada app but now it is just terrible. The app won't let me check in even though I received notification that I could (had to do it via browser), it won't link to my Aeroplan account when I try to use the link provided in the app, and I wasn't able to search for flights using the app. I would give it zero stars if I could. more -
Jul 10, 2021 By C.A.N.Years later and still plagued with issues on Android. On my Galaxy S9+ after going through a check in process you are permanently latched in that section of the app. The 'x' button top left does nothing so only way to return back to home screen is to force close the app and re-launch it! more -
Is this app done?
Oct 1, 2020 By jsonlinterREVISING TO A 1 out of 5. This app is so bad that you will receive a notification on your iPhone that a flight schedule has changed. BUT open the app and there will be no such alert (there is no alert screen) and the flight in your itinerary will still show...the old schedule. Quit the app and restart, same thing, no update. IF ANYTHING THE APP SHOULD ALWAYS SHOW THR CORRECT INFORMATION. The right way to build an app is for it to pull updates the second you relaunch it or pull down from the top to refresh or for Pete’s sake offer a button that says “Check for updates.” No idea what Air Canada is doing. And the little bell at the top. That should not lead to a setting. Those go in “Settings.” That bell icon should lead to, wait for it...Alerts (seen and unseen). Absolutely unacceptable. —- Seriously, it’s like they got half way through making this app and then kind of gave up and embedded a web view to finish it off. My boarding passes don’t show up in the app even after checking in. You can’t add your pass to the wallet unless you long click on the link? You can only retrieve your pass by going back to check in where it then tells you you’ve already checked in (duh) and then gives you the option to view your pass! Thing is, that looks like a call each time to the internet so if you’re phone for whatever reason doesn’t have a signal at the gate... Like how is this considered version 5 of an app when I don’t see it as version 1? more -
Jul 15, 2021 By Caleb SladenThis app has never worked properly, I've been trying to use it for years. Updates don't help. Aeroplan doesn't update properly and booking flights with points never works -
May 30, 2021 By Hugh FrenchThe new app isn't an improvement over the old one. It forces the user to install Google Chrome (an incredibly poor idea to force your customers to use Chrome). Also, it isn't as intuitive. The only reason I didn't give it one star is because it at least integrates Aeroplan. more -
Horrible! Last minute flights are no longer 12,500
Nov 16, 2020 By mam349Before this app launched i checked for flights and the Aeroplan app had flights for 12,500 points everyday to my destination ...this new app is saying 30,000 for the same flight- I’m hoping this is an app issue; Not our hard earned points being watered down to more then half!! Please fix this- very few people are flying, you can’t tell me all the flights are sold out! more -
Jul 20, 2021 By Truth is HiddenApp design without common sense.. i want to select one way ticket. I selected date and there is no flight available so i have to choose another date. But when i aam selecting another date, it is automatically considering that date as return date. What's this? more -
Jun 11, 2021 By Karp's KornerThis is C**P. I cant even make a purchase. Cant update payment info. Was this made by construction workers? Same issue for the pat 6 months. Are you kidding me? Do I really need to lose 20 min from my own timebevery single time to buy a stupid aiplane ticket when they are already expensive and Air Canada is just mocking their customers???? Fix this already! God I wish you guys go bankrupt. You dont deserve Canadians as customers. Later edit June 2021. THIS IS STILL C**P more -
Change Seats?!?
Jul 6, 2021 By Sir Glenn VThis app is only moderately good for viewing information. Actually doing anything like booking or changing seats is terrible. Example: I currently have round trip tickets and I want to change seat location on the return flight. Every time I try, it shows the right flight/plane but shows I’m sitting in the same seats as my first flight (which I’m really not). more -
Jun 27, 2021 By Keith BrownTrying to select seats in this app has become an exercise in futility. The seat selection never matches the seat map when reviewing my selection, so you can never be sure where you will be seated.
No reviews available
No reviews available
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Dedicating this to the wonderful staff of Air Canada !!!
Jan 25, 2021 By SumanBKassisThank you for the care packages and thanks to Air Canada 🇨🇦 wonderful staff and that is not just today every time I go with them, I feel your team sets an example of what it means to really feel you can actually be happy and safe traveling and most importantly safe during this pandemic. Even though I felt I was seeing staff look like a scene of health workers from the hospital , their smile and politeness towards the travels was a testament to how well Air Canada operates. It would be nice if you would consider making a change in 2021 that is adding free breakfast meal to the domestic line as well and not just the business which I had the experience of getting during my seat change request not knowing I would land in the business section. I enjoyed the breakfast while constantly thinking of people in domestic who don’t get one. I hope you consider making this change and add free breakfast for domestic line too. Thank you once again for a wonderful and safe flight. more -
Great improvements!
Dec 21, 2020 By DAWAppNow that Aeroplan is integrated into the App, everything Air Canada is together in one place. So much easier. Looking forward to a better check-in process, and maybe to manage my reservations directly in the App. -
Great Design
Jan 23, 2021 By Fun slots_slotsThe app runs smoothly. The user interface is intuitively designed. Easy to find functions like booking a trip, checking your itinerary, and traveller settings. -
User Friendly
Jan 7, 2021 By CDABDAI find the app easy to use. -
Jun 2, 2021 By JM Roubosvery easy to use. highly recommended downloading it for both Air Canada and Aeroplan -
Jun 2, 2021 By N AClean airplane, on time, friendly staff and crew, great services and entertainment. -
Good
Dec 16, 2020 By XiongPoohI don't know what‘s going on with the reviews. But this is a good app to me
-
No connection to Aeroplan account
May 3, 2010 By MrGrangHi it would be great if this app could pull all your booking and flight info by logging into your Aeroplan account. Another helpful feature maybe to show how many miles you have until you reach top tier status or what status you are. Perhaps Elite and Super Elite could have different background wallpapers as a visual recognition loyalty. Thanks more
-
Needs to show Aeroplan expiry date
Apr 7, 2021 By Jus d'OrangeThe app doesn’t show the expiry date for one’s Aeroplan points. Please add that feature
-
May 30, 2021 By Hugh FrenchThe new app isn't an improvement over the old one. It forces the user to install Google Chrome (an incredibly poor idea to force your customers to use Chrome). Also, it isn't as intuitive. The only reason I didn't give it one star is because it at least integrates Aeroplan. more -
Jun 27, 2021 By Keith BrownTrying to select seats in this app has become an exercise in futility. The seat selection never matches the seat map when reviewing my selection, so you can never be sure where you will be seated. -
Jun 2, 2021 By Peter SchnurrIt keeps saying I need to update and when I click to update/download it keeps going back to the app and the error repeats itself!! -
Jun 9, 2021 By Tyler CarronKeep getting error message when trying to book. Appsl is up to date.
-
Jul 19, 2021 By Annie RobichaudI used to be a fan of the Air Canada app but now it is just terrible. The app won't let me check in even though I received notification that I could (had to do it via browser), it won't link to my Aeroplan account when I try to use the link provided in the app, and I wasn't able to search for flights using the app. I would give it zero stars if I could. more -
Jul 10, 2021 By C.A.N.Years later and still plagued with issues on Android. On my Galaxy S9+ after going through a check in process you are permanently latched in that section of the app. The 'x' button top left does nothing so only way to return back to home screen is to force close the app and re-launch it! more -
Is this app done?
Oct 1, 2020 By jsonlinterREVISING TO A 1 out of 5. This app is so bad that you will receive a notification on your iPhone that a flight schedule has changed. BUT open the app and there will be no such alert (there is no alert screen) and the flight in your itinerary will still show...the old schedule. Quit the app and restart, same thing, no update. IF ANYTHING THE APP SHOULD ALWAYS SHOW THR CORRECT INFORMATION. The right way to build an app is for it to pull updates the second you relaunch it or pull down from the top to refresh or for Pete’s sake offer a button that says “Check for updates.” No idea what Air Canada is doing. And the little bell at the top. That should not lead to a setting. Those go in “Settings.” That bell icon should lead to, wait for it...Alerts (seen and unseen). Absolutely unacceptable. —- Seriously, it’s like they got half way through making this app and then kind of gave up and embedded a web view to finish it off. My boarding passes don’t show up in the app even after checking in. You can’t add your pass to the wallet unless you long click on the link? You can only retrieve your pass by going back to check in where it then tells you you’ve already checked in (duh) and then gives you the option to view your pass! Thing is, that looks like a call each time to the internet so if you’re phone for whatever reason doesn’t have a signal at the gate... Like how is this considered version 5 of an app when I don’t see it as version 1? more -
Jul 15, 2021 By Caleb SladenThis app has never worked properly, I've been trying to use it for years. Updates don't help. Aeroplan doesn't update properly and booking flights with points never works -
Horrible! Last minute flights are no longer 12,500
Nov 16, 2020 By mam349Before this app launched i checked for flights and the Aeroplan app had flights for 12,500 points everyday to my destination ...this new app is saying 30,000 for the same flight- I’m hoping this is an app issue; Not our hard earned points being watered down to more then half!! Please fix this- very few people are flying, you can’t tell me all the flights are sold out! more -
Jul 20, 2021 By Truth is HiddenApp design without common sense.. i want to select one way ticket. I selected date and there is no flight available so i have to choose another date. But when i aam selecting another date, it is automatically considering that date as return date. What's this? more -
Jun 11, 2021 By Karp's KornerThis is C**P. I cant even make a purchase. Cant update payment info. Was this made by construction workers? Same issue for the pat 6 months. Are you kidding me? Do I really need to lose 20 min from my own timebevery single time to buy a stupid aiplane ticket when they are already expensive and Air Canada is just mocking their customers???? Fix this already! God I wish you guys go bankrupt. You dont deserve Canadians as customers. Later edit June 2021. THIS IS STILL C**P more -
Change Seats?!?
Jul 6, 2021 By Sir Glenn VThis app is only moderately good for viewing information. Actually doing anything like booking or changing seats is terrible. Example: I currently have round trip tickets and I want to change seat location on the return flight. Every time I try, it shows the right flight/plane but shows I’m sitting in the same seats as my first flight (which I’m really not). more -
Jun 3, 2021 By Scott WilliamsI can't book any flights thru the app at all keeps coming up with an error message and is getting very frustrating considering it use to be very simple and easy to use. Please fix this issue. -
Wouldn’t Expect Anything More!!!
Jun 14, 2020 By MadserI swore to never get on an Air Canada flight, EVER again - probably 3-4 years ago. Let me tell you, forget this app, forget Air Canada all together. This company must be stopped. Rude staff, subpar services, out of date airplanes, and now this app... I don’t even know where to begin with this piece of garbage. This is a disgrace to Air Canada, but honestly I wouldn’t expect anything more from them. more
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Air Canada + Aeroplan
Release Notes
5.18
Version 5.18 of the Air Canada app includes new features based on our customers’ feedback, as well as enhancements of bug fixes.
• Boarding pass: We've update the design of the boarding pass based on your feedback. It features information helpful to your travel, including: recommended airport arrival time, boarding time, gate closing information, and more. On iPhone, we've also made the 'Add to Apple Wallet' button more accessible. In future app updates, we'll continue adding more features to the boarding pass to make your journey even easier.
• As usual, we’ve included bug fixes to improve the quality, performance, and stability of the app.
How do you like the new boarding pass design? Do you have a suggestion or idea? Did you see a bug or something that isn’t working correctly? You can reach us through the ‘Customer support’ section found in the Home tab menu.
Loving the app? Don’t forget to rate us 5 stars and leave a review!
We hope you’re all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.17 of the Air Canada app includes bug fixes to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section found in the Home tab menu.
Loving the app? Don't forget to rate us 5 stars and leave a review!
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.16.1 of the Air Canada app includes bug fixes to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section found in the Home tab menu.
Loving the app? Don't forget to rate us 5 stars and leave a review!
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.16 of the Air Canada app includes new features based on our customers' feedback, as well as enhancements and bug fixes.
• You can now sort flight results by time, price, duration or stops to create your ideal itinerary.
• As usual, we've included bug fixes to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section found in the Home tab menu.
Loving the app? Don't forget to rate us 5 stars and leave a review!
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.15 of the Air Canada app includes new Aeroplan program features, as well as enhancements and bug fixes.
• Aeroplan members can now reach Aeroplan 25K Status via eligible every day purchases. Track your Everyday Status Qualification (EDQ) progress directly from the ‘Aeroplan’ tab.
• Aeroplan Status Passes that have been gifted to you will now appear in the corresponding booking’s details.
• As usual, we include bug fixes in every update to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section found in the Home tab menu.
Loving the app? Don't forget to rate us 5 stars and leave a review!
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.14 of the Air Canada app includes new features based on our customers' feedback, as well as enhancements and bug fixes.
• Aeroplan Elite members can now redeem their Status Pass benefit directly in the app.
• As usual, we include bug fixes in every update to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section found in the Home tab menu.
Loving the app? Don't forget to rate us 5 stars and leave a review!
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.13 of the Air Canada app includes new features based on our customers' feedback, as well as enhancements and bug fixes.
• Starbucks Partnership: Now you can earn and redeem Aeroplan points with Starbucks by linking your accounts. Go to the 'Aeroplan' tab to get started.
• As usual, we include bug fixes in every update to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section found in the Home tab menu.
Loving the app? Don't forget to rate us 5 stars and leave a review!
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.12 of the Air Canada app includes new features based on our customers' feedback, as well as enhancements and bug fixes.
• Aeroplan sign in: We've updated our sign in system to provide a seamless experience when accessing certain web-based features in the Aeroplan dashboard such as selecting Aeroplan Elite benefits, and eUpgrades. We'll continue to improve this experience over time. During this transition, you will need to sign in again - but don't worry, this is only one time, and your Aeroplan password remains the same.
• Canadian Travel Number: Add your Canadian Travel Number at time of booking, or save it to your Aeroplan profile and the app will automatically add it to your bookings.
• Wi-Fi indicator: Based on your feedback, we've added the Wi-Fi indicator back to Flight Status so that you can quickly identify if your upcoming flight offers Wi-Fi. We've also made it easier to learn how to connect to Wi-Fi directly from Flight Status.
• As usual, we include bug fixes in every update to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section found in the Home tab menu.
Loving the app? Don't forget to rate us 5 stars and leave a review!
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.11 of the Air Canada app is our last update of 2020 and includes new features based on our customers' feedback, as well as enhancements and bug fixes. Thank you for your Loyalty.
• Aeroplan digital card: Now available for all members. Access it from the 'Aeroplan' tab, or by tapping your name at the top of the 'Home' tab. On compatible devices, you can also save the Aeroplan card to your Apple Wallet.
• Call Aeroplan: Need help with your Aeroplan booking? Aeroplan customer support numbers are now available from the 'Customer support' section.
• As usual, we include bug fixes in every update to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section of the More menu.
We hope you're enjoying our regular updates to the app. Please don't forget to rate us 5 stars and leave a review!
We look forward to welcoming you onboard again soon. Have a happy and safe holiday season and new year.
Version 5.10 of the Air Canada app includes mostly behind-the-scenes enhancements to improve the reliability and stability of the app. Among them, you'll most notably see:
• Booking calendar: Our date selection calendar is no longer stuck on October 2021, and you can now book up to 353 days in advance again.
• Boarding pass updates: Your boarding pass will now automatically update if you've made a change to your check-in using the app, like purchasing an upgrade, or selecting a different seat.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section of the More menu.
We hope you're enjoying our regular updates to the app. Please don't forget to rate us 5 stars and leave a review!
We look forward to welcoming you onboard again soon.
Version v5.9.2 of the Air Canada app welcomes you to the redesigned Aeroplan program.
• New onboarding: New screens added which introduce you to core Aeroplan features in the app.
• eStore, Cars & Hotels: We've added links on the 'Aeroplan' tab to easily access the Aeroplan eStore, as well as the car rental and hotel websites.
• Booking with Family Sharing: Resolved the issue which prevented booking for more than one passenger when that member was a part of a family.
• As usual, we include bug fixes in every update to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section of the More menu.
We hope you're enjoying our regular updates to the app. Please don't forget to rate us 5 stars and leave a review!
We look forward to welcoming you onboard again soon.
Version 5.9.1 of the Air Canada app has backend support for the redesigned Aeroplan program arriving on November 8th - and we cannot be more excited about it!
In addition to the preparations for launch, this version also includes bug fixes to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section of the More menu.
We hope you're enjoying our regular updates to the app. Please don't forget to rate us 5 stars and leave a review!
We look forward to welcoming you onboard again soon.
Version 5.8 of the Air Canada app includes new features based on our customers' feedback, as well as enhancements and bug fixes.
• Bid for an upgrade: Take advantage of the 'AC Bid Upgrade' program from the 'Overview' tab of your Trip details. You can now also use your Aeroplan miles to place your bid!
• Disrupted bookings: We've made it easier to identify and review bookings which have been disrupted by flights which are no longer operating or pending itinerary changes.
• Updated colours: Applied a fresh coat of paint to make text and buttons easier to read.
• Bug fixes to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
Loving the app? Don't forget to rate us 5 stars and leave a review!
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
Version 5.7 introduces two new features that we're excited to share with you.
• Introducing 'Home' tab: Your new Air Canada hub where you'll find relevant and contextual information for your upcoming trips. This is our first iteration, and based on your feedback, we will be expanding on the content and experience in upcoming updates.
• Seat map preview: See seat availability and aircraft layout before you buy or fly. Now accessible while making a booking or anytime within Flight Status, the seat map is back with some enhancements including full-aircraft view. In a future update, we'll also offer the ability to select seats within the app - stay tuned!
• Bug fixes to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? What do you think of the new 'Home' tab? You can reach us through the 'Customer support' section on the More tab.
We hope you're all staying safe and healthy, and we look forward to welcoming you onboard again soon.
As part of our commitment to health and safety, v5.6.1 of the Air Canada app introduces digital menus for customers travelling in Air Canada Signature Class, Business Class, Premium Economy and Economy Class on flights where meals are served.
• Find the menus within the 'Meals' section of flight status.
• If you have your booking saved in the app, we'll automatically download and store your menu for offline use.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
We hope you're all staying safe and healthy, and we look forward to welcoming you on board again soon.
We hope you're all staying safe and healthy, and we look forward to welcoming you on board again soon. Version 5.6 of the Air Canada app includes new features based on our customers' feedback, as well as enhancements and bug fixes.
• Improvements to flight status: Added baggage carousel, entertainment guide, meal information, and more.
• Improvement to Trips: See the status of your existing eUpgrade request.
• With every update we fix a number of bugs to improve the quality, performance, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
Version 5.4.1 continues to build out features based on our customers' feedback, and also includes enhancements and bug fixes. Thank you for your patience and support.
• Schedule changes: We've made it easier to identify and review pending schedule changes to your upcoming flights.
• With every update we fix a number of bugs to improve the quality, and stability of the app. In this release we've also made some optimizations to reduce the size of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
Version 5.4.1 continues to build out features based on our customers' feedback, and also includes enhancements and bug fixes. Thank you for your patience and support.
• Onboarding: Take a quick tour of features in our new app. We'll keep this section updated as new features become available, so stay tuned!
• Calendar Sync: Add your flights to your device's calendar, and keep events automatically updated with changes. Enable this feature from the More tab > Settings > Calendar sync section to get started.
• Trip Details: Jump right into your flight's details from the 'Trips' tab. Tapping each flight will now open that flight's details directly.
• Clear Recents: Clear your recent booking and flight status searches. Press the button at the end of the 'Recent searches' row on the 'Book' and 'Flight status' tabs to clear your history.
• Saved Payments Improvements: We've improved the performance and experience around retrieving and updating saved payment details.
• With every update, we fix a number of bugs to improve the quality, and stability of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
Version 5.3 brings back more favourite features, and includes several enhancements and bug fixes. Thank you for your patience and support.
• Saved Payment Methods: You can now use your saved payment and billing information from your Aeroplan account in the app. Manage your cards from the Aeroplan tab > 'Payment methods' menu.
• Face ID and Touch ID: Before making a purchase with your saved payment card, we'll ask you to confirm your Aeroplan account password. To make this easier, you can now enable Face ID or Touch ID from Aeroplan tab > 'Password and security' menu to use your face or fingerprint instead.
• Manage Check-In: We've added a button on your Trip details screen to quickly return to check-in, so that you can add an extra bag, change your seat, or standby early - quickly and easily.
• Boarding Pass List Improvement: The list of boarding passes has been re-ordered, so that your upcoming boarding passes appear at the top of the list. On your day of travel, your boarding passes are still quickly accessible from the bottom of each tab of the app.
• With every update, we fix a number of bugs to improve the stability and performance of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
This version (v5.2.1) resolves an issue which prevented v5.2 from launching for some customers when updating from an earlier version of the app.
Version 5.2 brings back some favourite features, and includes several enhancements and bug fixes. Thank you for your patience and support.
We've introduced 3 new cards to the 'Overview' tab of each booking in 'Trips':
1. The 'Flight status' card, which will appear if your upcoming flight is affected by a delay or cancellation within 3 days of departure.
2. The 'Check-in' card, which presents itself when it's time to check-in.
3. The 'Seats' card, which provides access to a summary of selected or assigned seats across your upcoming flights, and reminds you to select your seats in case you haven't yet.
This release also includes:
• Seat assignment, meal, and flight status information incorporated into each flight's details in Trips.
• Easy access to your boarding pass from every tab of the app.
• Fixes to a number of bugs to improve the stability and performance of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
Version 5.2 brings back some favourite features, and includes several enhancements and bug fixes. Thank you for your patience and support.
We've introduced 3 new cards to the 'Overview' tab of each booking in 'Trips':
1. The 'Flight status' card, which will appear if your upcoming flight is affected by a delay or cancellation within 3 days of departure.
2. The 'Check-in' card, which presents itself when it's time to check-in.
3. The 'Seats' card, which provides access to a summary of selected or assigned seats across your upcoming flights, and reminds you to select your seats in case you haven't yet.
This release also includes:
• Seat assignment, meal, and flight status information incorporated into each flight's details in Trips.
• Easy access to your boarding pass from every tab of the app.
• Fixes to a number of bugs to improve the stability and performance of the app.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
Version 5.1 brings back some favourite features, and includes several enhancements and bug fixes. Thank you for your patience and support.
NEW
• We've reintroduced the Altitude Digital Card. In addition to viewing the card in the 'Aeroplan' tab, your priority contacts are also now available from the 'Customer support' section.
• NEXUS card is back. Save your NEXUS information to your saved traveler profile, and have it automatically added to your check-in to/from the United States.
FIXED
• Resolved an issue which prevented the 'Check-in' button from appearing on the 'Trips' tab. The button should now appear when check-in opens, and disappear once everyone is checked-in or check-in closes.
• Addressed an issue which prevented access to the 'Boarding Pass' directly from 'Trips' for some customers. The boarding pass is now available right from the 'Trips' tab, at the bottom of the screen.
• We also tidied up a bunch of bugs to improve the performance and stability of the app.
IMPROVED
• Improved the reliability of bookings automatically retrieved by Aeroplan. This should resolve the issue of bookings disappearing, and also allows for redemption bookings to be automatically retrieved and saved.
• Customers without a booking saved in the app can now use their Aeroplan number to check in from the 'More' tab. Your booking and boarding pass will be saved automatically after check-in.
Thank you for your feedback and comments on our v5.0 release. Enable automatic updates, or check back often as we update the app regularly with new features, enhancements, and bug fixes.
Do you have a suggestion or idea? Did you see a bug or something that isn't working correctly? You can reach us through the 'Customer support' section on the More tab.
In this release, we've fixed a few critical bugs and made some performance and stability improvements.
- Addressed a few under-the-hood issues to improve the stability of the app.
- Addressed a few issues found after our last app release.
Thanks to all those who reported them to us!
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