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Air Canada + Aeroplan

Air Canada + Aeroplan

Air Canada

Book, Fly, Aeroplan

3.0 Ratings 2K+ Reviews
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About Air Canada + Aeroplan

Ratings & Reviews

3.0
1.8K+ Ratings
  1. 5
    26+%
  2. 4
    9+%
  3. 3
    8+%
  4. 2
    8+%
  5. 1
    49+%
Write a Review
  • Dedicating this to the wonderful staff of Air Canada !!! Jan 25, 2021

    By SumanBKassis
    Thank you for the care packages and thanks to Air Canada 🇨🇦 wonderful staff and that is not just today every time I go with them, I feel your team sets an example of what it means to really feel you can actually be happy and safe traveling and most importantly safe during this pandemic. Even though I felt I was seeing staff look like a scene of health workers from the hospital , their smile and politeness towards the travels was a testament to how well Air Canada operates. It would be nice if you would consider making a change in 2021 that is adding free breakfast meal to the domestic line as well and not just the business which I had the experience of getting during my seat change request not knowing I would land in the business section. I enjoyed the breakfast while constantly thinking of people in domestic who don’t get one. I hope you consider making this change and add free breakfast for domestic line too. Thank you once again for a wonderful and safe flight.
    more
  • Great improvements! Dec 21, 2020

    By DAWApp
    Now that Aeroplan is integrated into the App, everything Air Canada is together in one place. So much easier. Looking forward to a better check-in process, and maybe to manage my reservations directly in the App.
  • No connection to Aeroplan account May 3, 2010

    By MrGrang
    Hi it would be great if this app could pull all your booking and flight info by logging into your Aeroplan account. Another helpful feature maybe to show how many miles you have until you reach top tier status or what status you are. Perhaps Elite and Super Elite could have different background wallpapers as a visual recognition loyalty. Thanks
    more
  • Great Design Jan 23, 2021

    By Fun slots_slots
    The app runs smoothly. The user interface is intuitively designed. Easy to find functions like booking a trip, checking your itinerary, and traveller settings.
  • User Friendly Jan 7, 2021

    By CDABDA
    I find the app easy to use.
  • Horrible! Last minute flights are no longer 12,500 Nov 16, 2020

    By mam349
    Before this app launched i checked for flights and the Aeroplan app had flights for 12,500 points everyday to my destination ...this new app is saying 30,000 for the same flight- I’m hoping this is an app issue; Not our hard earned points being watered down to more then half!! Please fix this- very few people are flying, you can’t tell me all the flights are sold out!
    more
  • Wouldn’t Expect Anything More!!! Jun 14, 2020

    By Madser
    I swore to never get on an Air Canada flight, EVER again - probably 3-4 years ago. Let me tell you, forget this app, forget Air Canada all together. This company must be stopped. Rude staff, subpar services, out of date airplanes, and now this app... I don’t even know where to begin with this piece of garbage. This is a disgrace to Air Canada, but honestly I wouldn’t expect anything more from them.
    more
  • Still waiting... Dec 22, 2020

    By canucksbroad
    Still waiting for the Air Canada app to include basic features like “sort by” as well as filters. I can’t even believe I have to make this comment/request! It is easier, faster and better to use Star Alliance partner apps (ex. United, Lufthansa) to search for flights from and to Canada. The Air Canada app is like going and buying a new car with wind-up windows and manual steering.
    more
  • Uneducated attendance. Jan 30, 2021

    By euro tour pro
    One of attendance at the check desk stop me on board, I was trying going backhome but she hold me for 30min for non-excited documents form. So asked her to talk to supervisor and show me the form or link, they can not find the form at the end. She was uncooperative and unwilling to help and said, “I can’t let you go unless you present the form!” Just saw another unexpected staff with aircanada again.
    more
  • Fire your developers and start over Feb 27, 2020

    By asdf1qaz
    This has to be the most comically bad app I’ve ever interacted with. The app itself maybe 50% of the time, and the other 50% requires a reboot. Within the app, I’m lucky if anything actually works - “switch seats” is a dead button that triggers nothing. Modify my reservation? Forget about it. Contact Air Canada? Doesn’t work either. And when I tried to call, I was told they will only accept calls within two days of my reservation due to high work queues. Based on the app UX and their level of service, I will never book Air Canada again
    more

No reviews available

  • Dedicating this to the wonderful staff of Air Canada !!! Jan 25, 2021

    By SumanBKassis
    Thank you for the care packages and thanks to Air Canada 🇨🇦 wonderful staff and that is not just today every time I go with them, I feel your team sets an example of what it means to really feel you can actually be happy and safe traveling and most importantly safe during this pandemic. Even though I felt I was seeing staff look like a scene of health workers from the hospital , their smile and politeness towards the travels was a testament to how well Air Canada operates. It would be nice if you would consider making a change in 2021 that is adding free breakfast meal to the domestic line as well and not just the business which I had the experience of getting during my seat change request not knowing I would land in the business section. I enjoyed the breakfast while constantly thinking of people in domestic who don’t get one. I hope you consider making this change and add free breakfast for domestic line too. Thank you once again for a wonderful and safe flight.
    more
  • Great improvements! Dec 21, 2020

    By DAWApp
    Now that Aeroplan is integrated into the App, everything Air Canada is together in one place. So much easier. Looking forward to a better check-in process, and maybe to manage my reservations directly in the App.
  • Great Design Jan 23, 2021

    By Fun slots_slots
    The app runs smoothly. The user interface is intuitively designed. Easy to find functions like booking a trip, checking your itinerary, and traveller settings.
  • User Friendly Jan 7, 2021

    By CDABDA
    I find the app easy to use.
  • Good Dec 16, 2020

    By XiongPooh
    I don't know what‘s going on with the reviews. But this is a good app to me
  • No connection to Aeroplan account May 3, 2010

    By MrGrang
    Hi it would be great if this app could pull all your booking and flight info by logging into your Aeroplan account. Another helpful feature maybe to show how many miles you have until you reach top tier status or what status you are. Perhaps Elite and Super Elite could have different background wallpapers as a visual recognition loyalty. Thanks
    more

No reviews available

No reviews available

  • Horrible! Last minute flights are no longer 12,500 Nov 16, 2020

    By mam349
    Before this app launched i checked for flights and the Aeroplan app had flights for 12,500 points everyday to my destination ...this new app is saying 30,000 for the same flight- I’m hoping this is an app issue; Not our hard earned points being watered down to more then half!! Please fix this- very few people are flying, you can’t tell me all the flights are sold out!
    more
  • Wouldn’t Expect Anything More!!! Jun 14, 2020

    By Madser
    I swore to never get on an Air Canada flight, EVER again - probably 3-4 years ago. Let me tell you, forget this app, forget Air Canada all together. This company must be stopped. Rude staff, subpar services, out of date airplanes, and now this app... I don’t even know where to begin with this piece of garbage. This is a disgrace to Air Canada, but honestly I wouldn’t expect anything more from them.
    more
  • Still waiting... Dec 22, 2020

    By canucksbroad
    Still waiting for the Air Canada app to include basic features like “sort by” as well as filters. I can’t even believe I have to make this comment/request! It is easier, faster and better to use Star Alliance partner apps (ex. United, Lufthansa) to search for flights from and to Canada. The Air Canada app is like going and buying a new car with wind-up windows and manual steering.
    more
  • Uneducated attendance. Jan 30, 2021

    By euro tour pro
    One of attendance at the check desk stop me on board, I was trying going backhome but she hold me for 30min for non-excited documents form. So asked her to talk to supervisor and show me the form or link, they can not find the form at the end. She was uncooperative and unwilling to help and said, “I can’t let you go unless you present the form!” Just saw another unexpected staff with aircanada again.
    more
  • Fire your developers and start over Feb 27, 2020

    By asdf1qaz
    This has to be the most comically bad app I’ve ever interacted with. The app itself maybe 50% of the time, and the other 50% requires a reboot. Within the app, I’m lucky if anything actually works - “switch seats” is a dead button that triggers nothing. Modify my reservation? Forget about it. Contact Air Canada? Doesn’t work either. And when I tried to call, I was told they will only accept calls within two days of my reservation due to high work queues. Based on the app UX and their level of service, I will never book Air Canada again
    more

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