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AE + Aerie: Jeans, Dresses, Swimsuits & Bralettes

AE + Aerie: Jeans, Dresses, Swimsuits & Bralettes

American Eagle Outfitters

Check Out The Updated AEO + Aerie App.

4.8 Ratings 628K+ Reviews 1M+ Downloads

About AE + Aerie: Jeans, Dresses, Swimsuits & Bralettes

Ratings & Reviews

4.8
628.4K+ Ratings
  1. 5
    89+%
  2. 4
    7+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    1+%
Write a Review
  • Covid friendly shopping Jan 27, 2021

    By DeeJenne
    I really enjoy using the app to shop since I’m avoiding shopping in public due to the pandemic and also being disabled. It is really helpful, pandemic or not but especially with any disabilities, it is great to be able to shop through the app. It is especially great that if you set up an AE card you can get free shipping and returns. I think this is the essential reason I love shopping with AE because I don’t have to go into a store to try on clothes that always need to be tried on for size and comfort like bras jeans and pants. It saves me a lot of money being able to utilize the free shipping and returns option. Especially since they closed the AE store in my city, we used to have one but it closed in our mall and now the only store is over an hour drive away from me which is difficult with chronic pain and disability. I have been a fan of AE clothes since I was in middle school (I’m 32 now) and I still think they are amazing quality and best fit for my body type. I love that I can actually afford to buy clothes here because they have awesome end of season sales and reasonable prices. Thank you AE for doing the free shipping and returns, it makes it so us middle to no income people can afford to shop and try on clothes remotely, and again is especially great for people with disabilities who have a hard time getting into stores and physical challenges. I love AE.
    more
  • Feb 16, 2021

    By Dirk Cartrett
    Great app! Always up-to-date and fast. And as always, American Eagle has excellent quality products with almost unbelievable prices. I've been rocking AE since middle school and I'm almost 40. (Still wearing quite a few things I bought back then) I don't recall ever getting a bad product or being disappointed. Keep it up AEO!
    more
  • American eagle jeans are great.! Apr 16, 2020

    By Sokona bagayogo
    My personal connection to this product is that I really like their jeans and The thing that caused me to use American Eagle jeans is once I saw my friend wearing it and it looked really nice on her and I really liked the style of the jeans so I asked her where she got it from and she said American Eagle. I am credible of this product because I have had experience with it and know lots of things about it. I’ve used this product for about a few months…! I recommend this product to others because I feel like others will like different styles of jeans they have, it might not be the ones that I like but it could be. The best part of this product is that they have lots of sales so even though their pricing might be unfair or a lot of money, they have many sales. This product is amazing. I feel like many people will love it and it will make you feel amazing. Type of people that would like this product are people who are into fashion a lot or just want the best looking jeans. They will want to try this product out. The characteristics they will have are fierce, ambitious and caring. If somebody likes to do some active activities YOU CAN in these jeans they are very comfortable and stretchy. The negative about this product is that they might not have your size always and it might take long to restock it.
    more
  • This app is amazing but I have some suggestions (: Jun 18, 2018

    By Josie_meeks
    Everything about this app makes it easy to shop and order things online. It works smoothly. I’m on it a lot! The one thing I wish I could do is organize my likes/favorite clothing. It’s difficult to find a certain shirt or whatever because I may have liked it a long time ago and have to scroll all the way down. It’s just hard to find and is sometimes faster to just go look. For it on the regular page. I also hate how when you’re in your likes and you press on a piece of clothing then go back it takes you all the way back to the top of the page! I also think another great thing to have is a notification when one of your likes/favorites go on sale!! I would absolutely love this. One last thing, I wish you could save the size of a likes/favorite piece of clothing. I’ll sometimes try it on it store and decide that I’ll wait till it goes on sale or order some online only clothing with it for a better deal and I don’t always remember the size I tried on! It would make it easier to save a size also. Overall great app, but I think these things could make it even better
    more
  • Annoying Glitches/AE app for iPad/ Shop Runner for app Jan 28, 2020

    By LoyalButLosingPatience
    Ever since the update to the website (which caused the inoperability of the website for several weeks) there are noticeably many glitches that need to be fixed. The update resulted in my older order history to be wiped. I can’t understand why AE would think that would be okay and that customers wouldn’t notice. I can no longer look up my historical orders, which has been frustrating and all my points were lost/wiped as a result! Please bring back order histories. Also, the app doesn’t retrieve my order details for ALL my orders when using the app, does for some but not all (appears to retrieve on the website though). Also, I noticed the deadline on pricing for sale items for west coast customers are disregarded, really frustrating when you think you’re getting the sale price but then, bait and switch. It appears the algorithm doesn’t factor in Pacific time zone customers. Also, it would be helpful if there was an app for iPad users. Annoying that there isn’t one yet and we are in the year 2020 now. Additionally, it would be extremely helpful if there was an interface to login to Shop runner from the app! I’m a loyal AEO and AE customer but these issues and my wish list are long overdue and my patience is wearing thin. Thanks for reviewing and considering my request for updates and fixes.
    more
  • Feb 14, 2021

    By Ian
    The app isn't working correctly. I have to uninstall and reinstall everytime I try to use it. The actual app isn't nearly and intuitive as it was. I still shop AE because that's all I wear, but, the app needs fixed please.
  • Feb 7, 2021

    By Caroline Abbott
    New update is awful to navigate. The prior interface was really intuitive and this new one is just a nightmare.
  • App never works properly Nov 30, 2019

    By ChrisCMitchell
    I try to pay and order, and it always an issue!!! Literally this is the third to forth time I have placed and order since October 16, that something has not worked properly when I’m trying to pay. (It’s not November 29). I am so annoyed! The majority of what I’m ordering is for my teens. If they didn’t love your products, and fit them so well I would not make further purchases. I don’t have the time to drive to the store. Online ordering is how I get things done, I have a family of 6. Please make it easier for me to sign in during purchase. I am also further annoyed as I am signed up for rewards. All four times I have tried to make purchases this way, I literally have had everything in my cart on the app, and have been signed in. I checkout and I am told to sign in again after confirming my order; I am signed in though so what is going on here?!?!?! Ae/Aerie you need to get your app in better working order as I KNOW I cannot be the only one having this issue and I gaurentee most are just ordering elsewhere, and your loosing out on a lot of sales and $$$!!!
    more
  • App Aug 9, 2020

    By youngshoe1972
    I have been trying to place an order for over an hour on the app. Every time I tried to log in it would say invalid password so I would choose the “forgot password” option. Upon following the directions to reset password it would say that the new password must contain at least one number and one letter( which I had) and I would try again to then have it say the link was expired. I would request another link. When I would check my email not only would there be another reset password email but also an email that said I changed info on my account. I even tried to ask for help through live chat 3 different times in which the only thing they did was send me another link which repeated the same results. I finally just ordered it as though I was a guest but I know that I have rewards to use and couldn’t use them!!! So frustrating!!! Stop worry so much about what organizations you are supporting and worry more about your customer service online!
    more
  • Feb 10, 2021

    By Sherisse Labby
    The check out is not so great, it took me around 4 times just for it to say purchase items
  1. A seamless shopping experience even on the go! AE & Aerie deliver your favorite jeans, shoes, accessories, bras, undies, sleepwear and more
  2. Snap & Scan feature uses your phone's camera to show you AEO styles similar to anything you see & love - just snap a picture of it
  3. Rapid checkout process complete with an option to enter credit cards with your camera instead of having to type the numbers

Reviewed by Kaylin on November 16, 2018

  • Covid friendly shopping Jan 27, 2021

    By DeeJenne
    I really enjoy using the app to shop since I’m avoiding shopping in public due to the pandemic and also being disabled. It is really helpful, pandemic or not but especially with any disabilities, it is great to be able to shop through the app. It is especially great that if you set up an AE card you can get free shipping and returns. I think this is the essential reason I love shopping with AE because I don’t have to go into a store to try on clothes that always need to be tried on for size and comfort like bras jeans and pants. It saves me a lot of money being able to utilize the free shipping and returns option. Especially since they closed the AE store in my city, we used to have one but it closed in our mall and now the only store is over an hour drive away from me which is difficult with chronic pain and disability. I have been a fan of AE clothes since I was in middle school (I’m 32 now) and I still think they are amazing quality and best fit for my body type. I love that I can actually afford to buy clothes here because they have awesome end of season sales and reasonable prices. Thank you AE for doing the free shipping and returns, it makes it so us middle to no income people can afford to shop and try on clothes remotely, and again is especially great for people with disabilities who have a hard time getting into stores and physical challenges. I love AE.
    more
  • Feb 16, 2021

    By Dirk Cartrett
    Great app! Always up-to-date and fast. And as always, American Eagle has excellent quality products with almost unbelievable prices. I've been rocking AE since middle school and I'm almost 40. (Still wearing quite a few things I bought back then) I don't recall ever getting a bad product or being disappointed. Keep it up AEO!
    more
  • American eagle jeans are great.! Apr 16, 2020

    By Sokona bagayogo
    My personal connection to this product is that I really like their jeans and The thing that caused me to use American Eagle jeans is once I saw my friend wearing it and it looked really nice on her and I really liked the style of the jeans so I asked her where she got it from and she said American Eagle. I am credible of this product because I have had experience with it and know lots of things about it. I’ve used this product for about a few months…! I recommend this product to others because I feel like others will like different styles of jeans they have, it might not be the ones that I like but it could be. The best part of this product is that they have lots of sales so even though their pricing might be unfair or a lot of money, they have many sales. This product is amazing. I feel like many people will love it and it will make you feel amazing. Type of people that would like this product are people who are into fashion a lot or just want the best looking jeans. They will want to try this product out. The characteristics they will have are fierce, ambitious and caring. If somebody likes to do some active activities YOU CAN in these jeans they are very comfortable and stretchy. The negative about this product is that they might not have your size always and it might take long to restock it.
    more
  • This app is amazing but I have some suggestions (: Jun 18, 2018

    By Josie_meeks
    Everything about this app makes it easy to shop and order things online. It works smoothly. I’m on it a lot! The one thing I wish I could do is organize my likes/favorite clothing. It’s difficult to find a certain shirt or whatever because I may have liked it a long time ago and have to scroll all the way down. It’s just hard to find and is sometimes faster to just go look. For it on the regular page. I also hate how when you’re in your likes and you press on a piece of clothing then go back it takes you all the way back to the top of the page! I also think another great thing to have is a notification when one of your likes/favorites go on sale!! I would absolutely love this. One last thing, I wish you could save the size of a likes/favorite piece of clothing. I’ll sometimes try it on it store and decide that I’ll wait till it goes on sale or order some online only clothing with it for a better deal and I don’t always remember the size I tried on! It would make it easier to save a size also. Overall great app, but I think these things could make it even better
    more
  • Great!! Jun 25, 2018

    By awesome/suggestions
    I love the app! You can find more stuff and higher sizes in everything, Jeans, shirts, shorts. then you have more in clearance section that you wouldn’t find in Store like accessories. The app is easy to use, you can add to bag or put in favorites to save later. The size charts are easy to use, as long as you’ve bought or wore AE before. If not you will prob def get wrong size. Cause I wore a 10-12 in jeans but in AE I was in a 6. And this was before the new flex stuff came out. But when it comes to bras & undies they are true to the size chart. The app u can choose to save your info if you have an account so if I’m signed in (even with my finger print) when I place a order I hit order button, put any promotional codes I have (if any) then hit submit & your done. Only issue I have is I wish you could use more than one card to pay. Like if u only had so much $ on one card & some on other & u wanted to use both to pay for it, like split the payment. You can use your card & a gift card like that but not a different reg credit card.
    more
  • Feb 7, 2021

    By Alison Cherry
    I found the app a little easier to navigate before the last website update. I found it a little more difficult today trying to navigate through it.
  • Jan 30, 2021

    By Abigail Renth
    The App is easy to use and provides a seamless experience between AE and Aerie. The Discounts I get with the Credit Card are AMAZING! It's easy to use and gets you free shipping as well. I do wish the discount email links would bring me straight to my account and my app. I'm pretty sure I had two or three different carts cause of the confusion on that.
    more
  • AE long time loyal customer Mar 23, 2019

    By FordFamily4
    I am please to say that, so far, the amazing quality that you had many years ago when I shopped for me is still there in all that we have bought our teen boys so far! You have also keep up trends and classics like shorts, flannels, and jeans. Our guys like the joggers and sweatshirts (both performance and comfy cotton), thank you because that’s not easily accomplished with them! The men’s jeans are THE BEST in style and comfort and it’s easy to find the sizes they need either in store or online. They also love the chinos (khakis) too! I gave 4 out of 5 because I would love to see something that I could “click on” that says “Please notify me when this item is back in stock”. I was shopping online because I did have time to run to the store that day, so I only purchased ONE pair of the “longer length khaki” shorts. We had 30” waist but newest, best fitting jeans are 32” ...SO I ordered a charcoal/dark gray color (he didn’t have) in 31” waist and they’re perfect fit! (Passed the 30” waist khaki shirt down to our younger son.) NOW The “light grey” are out of stock and it’s the beginning of the season. I’m going to HOPE that you get MORE in stock and I check back in time. I think the AE app works well. Thank you! Sincerely, Long time loyal customer
    more
  • Jan 31, 2021

    By Frankis
    Easy to use, but when I use a link from an email I have recieved I get an error message. I'll then have to close the app and re open. A bit frustrating since I have to then find the deals being advertised.
  • Love AE, but app needs some updates Mar 11, 2019

    By BP Jammer
    I love AE, but the app could use some updates. First, when you go to your Favorites, click to view an item you have saved, then go back to your Favorites list—it kicks you back up at the top. This is a big UX error and it’s annoying when I’m trying to decide what to buy (it actually dissuades me because I spend a lot of time trying to find where in my Favorites list I was at). Another thing: I don’t love the notifications/messages. They usually mirror what sales are featured on the home screen so it seems repetitive and it’s annoying to have to select through the messages to get rid of notifications. As a front end designer and art director, I really notice things that dissuade me from using an app. If these things were fixed, I would give AE a 5 star!
    more
  • Annoying Glitches/AE app for iPad/ Shop Runner for app Jan 28, 2020

    By LoyalButLosingPatience
    Ever since the update to the website (which caused the inoperability of the website for several weeks) there are noticeably many glitches that need to be fixed. The update resulted in my older order history to be wiped. I can’t understand why AE would think that would be okay and that customers wouldn’t notice. I can no longer look up my historical orders, which has been frustrating and all my points were lost/wiped as a result! Please bring back order histories. Also, the app doesn’t retrieve my order details for ALL my orders when using the app, does for some but not all (appears to retrieve on the website though). Also, I noticed the deadline on pricing for sale items for west coast customers are disregarded, really frustrating when you think you’re getting the sale price but then, bait and switch. It appears the algorithm doesn’t factor in Pacific time zone customers. Also, it would be helpful if there was an app for iPad users. Annoying that there isn’t one yet and we are in the year 2020 now. Additionally, it would be extremely helpful if there was an interface to login to Shop runner from the app! I’m a loyal AEO and AE customer but these issues and my wish list are long overdue and my patience is wearing thin. Thanks for reviewing and considering my request for updates and fixes.
    more
  • Feb 21, 2021

    By David Lavoie
    Paypal wouldnt open during checkout. I wish the app was a bit more friendly to the male demographic, it can be difficult to navigate to the men's sections.
  • Feb 20, 2021

    By Holly Mann
    App is easy to use, just wish there was an option to be notified when your size for an item is back in stock. Other than that its a good app.
  • What Did You Do To The App??? Mar 4, 2018

    By Aytrot
    Let me begin by saying that my rating has NOTHING to do with AEO, the quality, or selection of their clothes! I’ve been a customer for years and have shopped via app on countless occasions. I recently updated my app and I am less-than-thrilled with the bugs and glitches that I ran into during my last purchase. Most of the functionality was fine, but during the checkout processes, it took three tries to complete the transaction because an “item couldn’t be shipped to the country selected” (the US)- this happened twice, and then after clearing that up, I try to complete the transaction and now I’m told that one of my items is no longer available. That should have been addressed three steps ago. Okay, fine, try again, go to complete my transaction for the third time and the total jumped up $10. Turns out, it takes some time for tax to be added... This was more irritating because while I browsed products, when selecting an item of interest, an error would display telling me that no information could be found for that item. Huh? I love AEO and will continue to be a customer, but please fix the app. It’s not the end of the world, but it is frustrating.
    more
  • Could use some small tech improvements Oct 19, 2017

    By Janet852794
    It's not very responsive, you have to wait til it's ready to tap something like your cart or it won't get it. Find myself waiting a lot in the app. Also wish pressing the X in the search bar didn't exit the search bar, and you could swipe right to go back instead of reaching for the back arrow. And it would be great if you could start zooming in on a pic without having to click into it first, like in other apps where the zoom counts as the click, takes out an extra step and extra time, and makes it that much more integrative and easy to use. What really annoys me is how your favorites page refreshes every time you click on something, and then takes even more time to load back to where you were. Oh, and of course as everyone says, the inevitable crash. Overall the app has some useless time-consuming qualities and renders me impatient at times, but I look forward to using it with improvements.
    more
  • App Aug 9, 2020

    By youngshoe1972
    I have been trying to place an order for over an hour on the app. Every time I tried to log in it would say invalid password so I would choose the “forgot password” option. Upon following the directions to reset password it would say that the new password must contain at least one number and one letter( which I had) and I would try again to then have it say the link was expired. I would request another link. When I would check my email not only would there be another reset password email but also an email that said I changed info on my account. I even tried to ask for help through live chat 3 different times in which the only thing they did was send me another link which repeated the same results. I finally just ordered it as though I was a guest but I know that I have rewards to use and couldn’t use them!!! So frustrating!!! Stop worry so much about what organizations you are supporting and worry more about your customer service online!
    more
  • Feb 10, 2021

    By Sherisse Labby
    The check out is not so great, it took me around 4 times just for it to say purchase items
  • Technical bugs and shipping could improve a lot Nov 6, 2017

    By genevieve308
    I love using the app and I find it extremely convenient. For some reason when you are in an item page you can add said item to your cart, only to have to remove it when paying because it is out of stock. There are other technical glitches such as automatically signing me out, removing promo codes, glitching out etc. As far as shipping goes, I have received the wrong item twice now with two different orders and have also noticed that the price values on my receipts are wonky. There may be something I don't understand but sometimes on the packing slips the purchase price and the return values are different. Sometimes the return value is more than the price paid and sometimes it is less than the price paid. I do have to give credit where credit is due though, the customer service and willingness to correct any mistakes is wonderful.
    more
  • Dec 15, 2020

    By Shantel Shantel
    I have found my absolute FAVORITE jeans by far on the website. I decided to get the app for easier navigation and it worked for the first month. When I click on ANYTHING it says that there's a problem and I need to try again later. I have updated the app and the problem has not been fixed. Please I just need more jeans.
    more
  • Just need to fix one thing Apr 4, 2018

    By Rncabrera14
    I really like the jeans and they have really nice cute clothes and love the deals they have online on their app but I hate that an item sometimes shows up as available and when I go to purchase it no longer is but it still shows as available when I go back to look at the item. I don’t know it it’s a cliche or if the items are not updated fast enough but it has happened a few times already and sometimes even after I have placed the order and everything they will send me a notification days later saying the item isn’t in stock anymore. Just a little annoying since I get excited for nothing sometimes. I hope they can fix this and update their in stock items better. Only problem with the app.
    more
  • Feb 14, 2021

    By Ian
    The app isn't working correctly. I have to uninstall and reinstall everytime I try to use it. The actual app isn't nearly and intuitive as it was. I still shop AE because that's all I wear, but, the app needs fixed please.
  • Feb 7, 2021

    By Caroline Abbott
    New update is awful to navigate. The prior interface was really intuitive and this new one is just a nightmare.
  • App never works properly Nov 30, 2019

    By ChrisCMitchell
    I try to pay and order, and it always an issue!!! Literally this is the third to forth time I have placed and order since October 16, that something has not worked properly when I’m trying to pay. (It’s not November 29). I am so annoyed! The majority of what I’m ordering is for my teens. If they didn’t love your products, and fit them so well I would not make further purchases. I don’t have the time to drive to the store. Online ordering is how I get things done, I have a family of 6. Please make it easier for me to sign in during purchase. I am also further annoyed as I am signed up for rewards. All four times I have tried to make purchases this way, I literally have had everything in my cart on the app, and have been signed in. I checkout and I am told to sign in again after confirming my order; I am signed in though so what is going on here?!?!?! Ae/Aerie you need to get your app in better working order as I KNOW I cannot be the only one having this issue and I gaurentee most are just ordering elsewhere, and your loosing out on a lot of sales and $$$!!!
    more
  • Latest Update is Awful Jun 3, 2019

    By alismundi
    This app has always been easy to use and well organized, until the latest update which I had to install yesterday in order to use the app. Like others have said, my favorites have been disorganized or removed, and stuff I had previously removed myself ages ago are somehow back in my favorites. Also, a lot of products that had pictures of the models as the main image are also gone? Now you have to click the item and scroll through the images to see the model images. Makes it a little less convenient to quickly scroll and browse and see how the products look on a person. App performance is also slow which makes it hard to navigate. Overall, the update needs a lot of work and I hope AE can go back to how well the app used to perform. Updates are great, but just as long as they work!
    more
  • Extremely hit or miss. Mostly miss. Mar 11, 2019

    By justjosh118
    The app is really glitchy. At least for me. Shopping cart doesn’t refresh like it should. When I logged in it was blank. Then after adding some things it refreshed and added a bunch of stuff that was in my cart from another day so I had to sort through it cause I had 2 of a bunch of things since it was showing blank when I logged in. Also placing an order seems almost impossible. Clicked place order at least five times. Every time it bounces back to the payment screen. Trying to use my AE card like usual which is saved to my account. Just kept saying either “an error has occurred” or “we couldn’t verify some of your payment information”. Finally gave up and used a different credit card. Would rate 0 stars if I could.
    more

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