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ADP Mobile Solutions

ADP Mobile Solutions

ADP, INC.

ADP Mobile Solutions is an employee self service app

4.7 Ratings 3M+ Reviews 10M+ Downloads

Ratings & Reviews

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  • img Expert
    1. Your one-stop shop for all team needs! Payroll access, time off & attendance, benefits, and other vital HR information in one convenient location
    2. Key employee features: view pay and W2 statements, request time off, punch in/out, view benefits, chat with colleagues, and more
    3. Key manager features: approve employee time cards, view and approve time off, edit team work calendars, and more

    Reviewed by Kaylin on February 7, 2018

  • Password Expiration Date Oct 28, 2021

    By C.K.20
    I like the app and I use it every day but when it tells me I need to reset my password and says it will expire it doesn't say when it's going to expire. It would be helpful to know when the expiration date is so people like me can change the password so we can still log in without having to reset it when it has expired. Just letting you know this is a suggestion for you guys so future users can have a good experience etc... Other than that the app is great and nice to have to log in the hours you work. Many thanks to the team and hope you guys are doing well. Blessings to all! Thank you! Sincerely satisfied customer. Ps. I don't understand why I need to change my password so often. I get used to the old one and then I gotta create a new one it's kinda frustrating. But I'm overall quite satisfied with it. 👻🎃💀🧛🏻🥸🤓😎😁😂
  • Jan 19, 2022

    By Shannon Lobb
    App seems to have lots of features, however many of them don't work. I like the layout and ease of use. Reply to developer: I get different error messages ('An Error Occurred We apologize. There is a problem. Please try again later.','There was an issue loading your profile Please wait a moment and try again') or outdated information shows up (PTO balance wouldn't update for a year, now this box is gone from the app completely). Already tried clearing cache/data and deleted/installed newest ver
  • Jan 4, 2022

    By Michael Olinger
    Its worked for years. Recently will not let me login. Just sits and spins after I enter my password. Tried with wifi worked right away. Its not the phone its the app. It just suddenly stopped working for everyone in yhe past month clearly *edit* Uninstaller and reinstalled and it logged in right away. Not sure who that ones on 🤣
  • Pedrovious Jul 11, 2019

    By Pedrovious
    I give this four stars because it work well but when it doesn’t it can be frustrating. I have an iPhone 6S plus and can have issues with the app. It periodically will shut down when I go to punch the clock it just goes back to my phone screen. Lately it kept asking me to re-do password and sometimes I user ID. And even asked me to redo my thumbprint three times in one week. Sometimes I shut my phone off and back on and it works or call actually delete the app and then reinstall it. That often works too. It tends to go through spurts like this and then works for weeks. All in all I really like the app! Having the availability to punch in before I get to my computer is great. I often can get sidetracked with people asking you questions before even sit down and easily forget to punch in. I would easily recommend anyone to try it.
  • Outdated, glitchy, badly designed. Sep 9, 2020

    By WaadFoGaad
    Pro: punch in and out without messing with a time clock, allowing social distancing. Most features are useful, though badly laid out. Being able to see your hours and pay as you go through a week is great. Cons: punch button and transfer button are so close you may hit one accidentally, adding to this, a slow internet or service connection causes the time to populate slowly, making the buttons jog down when you’re trying to transfer, causing you to hit punch. It’s badly laid out, and would make a lot more sense if the buttons were side by side, so as not to cause misalignment if the clock populates slowly. Requiring full password every time you’re logging in on your phone. Unnecessary, and time consuming in a fast paced environment. Please update to a 4-6 number pin system, if it’s good enough for credit collection and banking apps, it’s secure enough for a work time recording app. Streamlining a user process should be priority 1 in building an app. No ability to note incorrect punches or transfer updates to be found. If it’s possible, there’s no easy way to find it. Please either add this ability, or add a tutorial page on how to use it if the feature already exists. Having an employee editable transfer and punch system would be highly recommended, not every punch and transfer is necessary, and even just a simple flagging system for incorrect punches and transfers would be useful.
  • Bad service Aug 14, 2020

    By jksclusoie
    I have an IPhone 6 and I can't afford a newer one at the moment. I had a hard time understanding why ADP doesn't fix their app bugs anymore. They should update the up for bugs as usually but my iPhone acts like it's hacked when I try to log into my adp app. It blanks the screen and throws me out of adp, and often times it's just citing me right when I'm about to clock in or out from lunch. It is a horrible app, I'm sort but it has mast up my daily clock ins and outs to the point of where my employer keeps reminding me to properly get to work on time or clock out ... If I could use a alternate option for my job I would immediately do it. Sorry ADP, but you're a long way from professional. Even Chinese apps that often steal people's data are the least technologically doing a better job than ADP with all do respect. Thanks at least for giving me the option to express my opinion regarding your unprofessional service.
  • Worked great until I got locked out Aug 12, 2020

    By StarsOvation
    EDIT: it took way longer than it should have to get back into my account, but discovered that the phone number on record was incorrect preventing me from getting texts. It would be nice to have a way to confirm your information to prevent these issues without having to go through HR, a call with the help center, and months of being unable to figure out the issue. I loved being able to check my info quickly using face recognition. Somehow, though, I got logged out and when trying to get back in, my account got locked. I tried the “reset password” option but I never get the text and don’t have access to the email on file. ADP suggests I contact my HR manager, but that still doesn’t work. We even changed the email on record, and it still only gives me the option for my old email. So now, I have nothing. Very frustrating.
  • I have the I phone 11 pro max Dec 1, 2020

    By muzzy1992
    I have only been using this app for 3 weeks now and had to call Human Resources department to fix my pay. Because the app said that I missed my punch out when I know for sure without a doubt that I didn’t miss a punch out. Because it will state after punching in or out that you’re punch was successful in which it did. Therefore shorting me hours worked. Also the app automatically takes out a half hour for lunch break but we get paid for all of our time there. And it takes a while for the screen to appear at times it just runs really slow even when I’m right by the WiFi. So I think it could be a really good app because it would be convenient if it worked properly all of the time. I shouldn’t have to call my director of human resource and explain to them every week that something else went wrong. Now that’s what makes it inconvenient but if you could just fix those issues it would be great.
  • Jan 13, 2022

    By Manuel Barajas
    This app was working great until the last 2 weeks. Now, it doesn't show anything on dashboard or any other pages. It just looks like it's loading, loading, loading and waiting. Hope it gets fixed soon. I've cleared cache, uninstalled and reinstalled, used wifi calling but that doesn't help.
  • Password Expiration Date Oct 28, 2021

    By C.K.20
    I like the app and I use it every day but when it tells me I need to reset my password and says it will expire it doesn't say when it's going to expire. It would be helpful to know when the expiration date is so people like me can change the password so we can still log in without having to reset it when it has expired. Just letting you know this is a suggestion for you guys so future users can have a good experience etc... Other than that the app is great and nice to have to log in the hours you work. Many thanks to the team and hope you guys are doing well. Blessings to all! Thank you! Sincerely satisfied customer. Ps. I don't understand why I need to change my password so often. I get used to the old one and then I gotta create a new one it's kinda frustrating. But I'm overall quite satisfied with it. 👻🎃💀🧛🏻🥸🤓😎😁😂
  • Jan 19, 2022

    By Shannon Lobb
    App seems to have lots of features, however many of them don't work. I like the layout and ease of use. Reply to developer: I get different error messages ('An Error Occurred We apologize. There is a problem. Please try again later.','There was an issue loading your profile Please wait a moment and try again') or outdated information shows up (PTO balance wouldn't update for a year, now this box is gone from the app completely). Already tried clearing cache/data and deleted/installed newest ver
  • Jan 4, 2022

    By Michael Olinger
    Its worked for years. Recently will not let me login. Just sits and spins after I enter my password. Tried with wifi worked right away. Its not the phone its the app. It just suddenly stopped working for everyone in yhe past month clearly *edit* Uninstaller and reinstalled and it logged in right away. Not sure who that ones on 🤣
  • Pedrovious Jul 11, 2019

    By Pedrovious
    I give this four stars because it work well but when it doesn’t it can be frustrating. I have an iPhone 6S plus and can have issues with the app. It periodically will shut down when I go to punch the clock it just goes back to my phone screen. Lately it kept asking me to re-do password and sometimes I user ID. And even asked me to redo my thumbprint three times in one week. Sometimes I shut my phone off and back on and it works or call actually delete the app and then reinstall it. That often works too. It tends to go through spurts like this and then works for weeks. All in all I really like the app! Having the availability to punch in before I get to my computer is great. I often can get sidetracked with people asking you questions before even sit down and easily forget to punch in. I would easily recommend anyone to try it.
  • Outdated, glitchy, badly designed. Sep 9, 2020

    By WaadFoGaad
    Pro: punch in and out without messing with a time clock, allowing social distancing. Most features are useful, though badly laid out. Being able to see your hours and pay as you go through a week is great. Cons: punch button and transfer button are so close you may hit one accidentally, adding to this, a slow internet or service connection causes the time to populate slowly, making the buttons jog down when you’re trying to transfer, causing you to hit punch. It’s badly laid out, and would make a lot more sense if the buttons were side by side, so as not to cause misalignment if the clock populates slowly. Requiring full password every time you’re logging in on your phone. Unnecessary, and time consuming in a fast paced environment. Please update to a 4-6 number pin system, if it’s good enough for credit collection and banking apps, it’s secure enough for a work time recording app. Streamlining a user process should be priority 1 in building an app. No ability to note incorrect punches or transfer updates to be found. If it’s possible, there’s no easy way to find it. Please either add this ability, or add a tutorial page on how to use it if the feature already exists. Having an employee editable transfer and punch system would be highly recommended, not every punch and transfer is necessary, and even just a simple flagging system for incorrect punches and transfers would be useful.
  • Bad service Aug 14, 2020

    By jksclusoie
    I have an IPhone 6 and I can't afford a newer one at the moment. I had a hard time understanding why ADP doesn't fix their app bugs anymore. They should update the up for bugs as usually but my iPhone acts like it's hacked when I try to log into my adp app. It blanks the screen and throws me out of adp, and often times it's just citing me right when I'm about to clock in or out from lunch. It is a horrible app, I'm sort but it has mast up my daily clock ins and outs to the point of where my employer keeps reminding me to properly get to work on time or clock out ... If I could use a alternate option for my job I would immediately do it. Sorry ADP, but you're a long way from professional. Even Chinese apps that often steal people's data are the least technologically doing a better job than ADP with all do respect. Thanks at least for giving me the option to express my opinion regarding your unprofessional service.
  • Worked great until I got locked out Aug 12, 2020

    By StarsOvation
    EDIT: it took way longer than it should have to get back into my account, but discovered that the phone number on record was incorrect preventing me from getting texts. It would be nice to have a way to confirm your information to prevent these issues without having to go through HR, a call with the help center, and months of being unable to figure out the issue. I loved being able to check my info quickly using face recognition. Somehow, though, I got logged out and when trying to get back in, my account got locked. I tried the “reset password” option but I never get the text and don’t have access to the email on file. ADP suggests I contact my HR manager, but that still doesn’t work. We even changed the email on record, and it still only gives me the option for my old email. So now, I have nothing. Very frustrating.
  • I have the I phone 11 pro max Dec 1, 2020

    By muzzy1992
    I have only been using this app for 3 weeks now and had to call Human Resources department to fix my pay. Because the app said that I missed my punch out when I know for sure without a doubt that I didn’t miss a punch out. Because it will state after punching in or out that you’re punch was successful in which it did. Therefore shorting me hours worked. Also the app automatically takes out a half hour for lunch break but we get paid for all of our time there. And it takes a while for the screen to appear at times it just runs really slow even when I’m right by the WiFi. So I think it could be a really good app because it would be convenient if it worked properly all of the time. I shouldn’t have to call my director of human resource and explain to them every week that something else went wrong. Now that’s what makes it inconvenient but if you could just fix those issues it would be great.
  • Jan 13, 2022

    By Manuel Barajas
    This app was working great until the last 2 weeks. Now, it doesn't show anything on dashboard or any other pages. It just looks like it's loading, loading, loading and waiting. Hope it gets fixed soon. I've cleared cache, uninstalled and reinstalled, used wifi calling but that doesn't help.
  • Dec 29, 2021

    By BJ Cantrell
    *Update* Turning on WiFi Calling dramatically reduced load times! Easy to pull up pay stubs and love I can use biometrics,easy to view, save,and print my check stubs and W2's. However, the app loads check stubs slower than downloading a movie on dial up. I usually get sick of waiting and set my phone down while my checks load and forget about it, making me load it multiple times.
  • Jan 21, 2022

    By Dee Gee
    Worst app ever. Takes too long to load with LTE+ Android 11 phone. Then the kicker: I'm 10 feet from the entrance to my workplace and it tells me I can't clock in because I'm out of range. Really?! And how does that work during the 50% my company has me work remotely? I'm going to uninstall. Useless. I'll likely have better chances changing to salaried.
  • UPDATE: Still slow, only works half the time Jun 25, 2018

    By csoule14
    Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time. Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.
  • Jan 21, 2022

    By Janet Davis-Scott
    When I attempt to login, the app just shuts down. It has been this way for over a week. This is disappointing. Update: I've done all that is requested, app still does not work. It says the app has a bug, and that it needs the developer to push an update. Not cool....
  • Just. Get. A. Bank!!! Warning !!!!!! Oct 9, 2019

    By Skyy64
    I have never been more frustrated with a service provider in my life. I called to ask a question about Apple Pay and the customer service guy who barely speaks English blocks my card for “Suspicious activity” even though you have to pretty much give them all your life information JUST TO SPEAK TO THEM!!! My question is how if there was suspicious activity with my card when I called was I still able to ask them information ABOUT the card? Had me on hold just to tell me that they can’t do anything and that I need to send sensitive information to an email address which haven’t even responded to me. You guys are CROOKS. You lock my card when I call to ask a question. You tell me I’m suspicious ON MY OWN CARD which they ask for your social and employer and a whole bunch of information only the cardholder would know and that’s not enough. Your customer service is obviously outsourced in another county and the language barrier is frustrating when they don’t understand what you’re asking or can’t do anything. JUST GET A BANK ACCOUNT. I STILL don’t have access to my account and every time I call they give me the same answer. It’s not worth it. Worst experience ever. And I’m going to continue to spread the word about you to whoever will listen.
  • Irritating Oct 16, 2020

    By kita111979
    ADP is a wonder concept, however if there is always a problem with it then it’s not good. There has to be a way to update this app or make a better version of it. ADP is a heavily used app by many many employers. The problem is that’s is always something wrong with it. And at first I thought maybe it’s just that some people don’t know how to use or navigate the app. No, that’s not the problem. The app is the problem because it’s always slow, or something is wrong where you can’t get into something and do what you need to do. For myself as a store manger this app is really important to me!! When my employees can’t clock in or forget to clock in or out the fact that they can text me and I have the ability to fix their time no matter where I am is awesome. The fact that Sunday is usually my only day off and I don’t have to leave my home and drive to my store to submit payroll that’s a life saver. But when I can’t get into my peoples time or I have to remember to keep logging in and checking to see if I can send payroll that’s not helpful. It’s happening more and more and it happens to everyone. There must be a solution to this problem. Thank you so much for your time and interest.
  • Dec 29, 2021

    By Jose Zamarripa
    App was working fine for over a year, but now, I could never log in, it always tells me I have the wrong username and or password, I have no problem logging in on Globalview, it is very inconvenient having to go to secondary options because the app doesn't work. Jose P.S. I am about to uninstall the app and install again, see if that works, if not, I will give up on it, it would be useless to me.
  • The laggiest app there ever was Nov 29, 2021

    By asiyarox
    I’m convinced there hasn’t been a decent update for this app since it was released. This app is SO slow and half of the time is lagging so bad it doesn’t log my clock in or clock out punches. First off, the log in screen 🙄 good luck if you miss Face ID the first time because you’re going to have to close the app and reopen it because the Face ID button in the upper right hand corner doesn’t work! When you finally do log in, you have to watch the ugliest, slowest, glitchiest graphic there ever was telling you once again that you’re in the ADP app in case you didn’t know already after spending 5 minutes trying to log in. Past that point, if you’re lucky, the Home Screen will load. Other times, you’ll be left staring into the eyes of the spinning wheel of death waiting for it to load. Which eventually will lead you to closing the app and going through all of that AGAIN. The layout and style of this app also just reads as dated and definitely needs a modern touch. If the app actually worked and was easy to navigate and use, it would be great. Hopefully a face lift is coming up for this app soon.
  • Jan 14, 2022

    By Stacey Spivery
    I have used this app for a few years now for work and it was working great. After my job updated everything now I can't get my clock in times or updates on anything else. It only shows up to December 8th. I have cleared everything out but still doesn't work right.
  • App is absolutely garbage Mar 25, 2020

    By Haldricsfury
    This app worked properly for the first week, and I’ve fought with it every day for the next 2 years. I’m fed up and wanted to go out of my way to put a review here now because I’m just so done with it. -app crashes, freezes daily -ALWAYS, always, always forgets that I enabled the “log in with a look” feature. And when I say always, I mean every single time I open app. I can enable the feature, then it will accept my info and log me on, I do what I need to do, then log off. I then come back an hour later for some other task, and it will have the nerve to ask me to enable the feature again, and ask for a password to enable. As if i didn’t just do this earlier that day. I’ll set it up and then repeat. Finally o decide to just forget the face feature and just log on normally, but wait, the app now constantly asks if I want to enable the face feature every time I reopen the app. Essentially adding an extra step any time i want to just use the app! This is so frustrating and hope somehow developers magically know what they’re doing because this is the worst piece of application ever invented! I’d give it negative stars if i could
  • Jan 6, 2022

    By Darryn Giberson
    The app has a lot of useful features.. However I spend over a half hour of each of my work days waiting for the app to load. 95% of the time the app just doesn't load at all beyond the log in screen. If it wasn't for the quick clock option, I'd never get logged in. Again, the features that are offered are extremely useful, but they're also completely useless more times than not due to the app NEVER loading. Many of my coworkers experience the same issue.... PLEASE FIX IT!

No reviews available

  • img Expert
    1. Your one-stop shop for all team needs! Payroll access, time off & attendance, benefits, and other vital HR information in one convenient location
    2. Key employee features: view pay and W2 statements, request time off, punch in/out, view benefits, chat with colleagues, and more
    3. Key manager features: approve employee time cards, view and approve time off, edit team work calendars, and more

    Reviewed by Kaylin on February 7, 2018

  • Password Expiration Date Oct 28, 2021

    By C.K.20
    I like the app and I use it every day but when it tells me I need to reset my password and says it will expire it doesn't say when it's going to expire. It would be helpful to know when the expiration date is so people like me can change the password so we can still log in without having to reset it when it has expired. Just letting you know this is a suggestion for you guys so future users can have a good experience etc... Other than that the app is great and nice to have to log in the hours you work. Many thanks to the team and hope you guys are doing well. Blessings to all! Thank you! Sincerely satisfied customer. Ps. I don't understand why I need to change my password so often. I get used to the old one and then I gotta create a new one it's kinda frustrating. But I'm overall quite satisfied with it. 👻🎃💀🧛🏻🥸🤓😎😁😂
  • Pedrovious Jul 11, 2019

    By Pedrovious
    I give this four stars because it work well but when it doesn’t it can be frustrating. I have an iPhone 6S plus and can have issues with the app. It periodically will shut down when I go to punch the clock it just goes back to my phone screen. Lately it kept asking me to re-do password and sometimes I user ID. And even asked me to redo my thumbprint three times in one week. Sometimes I shut my phone off and back on and it works or call actually delete the app and then reinstall it. That often works too. It tends to go through spurts like this and then works for weeks. All in all I really like the app! Having the availability to punch in before I get to my computer is great. I often can get sidetracked with people asking you questions before even sit down and easily forget to punch in. I would easily recommend anyone to try it.
  • Dec 29, 2021

    By BJ Cantrell
    *Update* Turning on WiFi Calling dramatically reduced load times! Easy to pull up pay stubs and love I can use biometrics,easy to view, save,and print my check stubs and W2's. However, the app loads check stubs slower than downloading a movie on dial up. I usually get sick of waiting and set my phone down while my checks load and forget about it, making me load it multiple times.
  • Can’t log in/UPDATE Aug 11, 2020

    By KDowty
    I have had this issue solved already, Thank you for your response though. APP has and is working. I have been having problems signing into my ADP mobile app for the past 2 weeks and still today, nothing. I put my information in and then it takes me to the screen where it usually shows the pay period, but all I get is a circle rotating and if I let that circle keep going around and around it eventually times out. I now have 2 alert messages in my ADP app and I can’t even open them. I have erased this app turned my phone off/turned back on and downloaded the app again and still nothing. Please correct this problem as I need to get my information and pay. Help Help Help!!!
  • Jan 19, 2022

    By Shannon Lobb
    App seems to have lots of features, however many of them don't work. I like the layout and ease of use. Reply to developer: I get different error messages ('An Error Occurred We apologize. There is a problem. Please try again later.','There was an issue loading your profile Please wait a moment and try again') or outdated information shows up (PTO balance wouldn't update for a year, now this box is gone from the app completely). Already tried clearing cache/data and deleted/installed newest ver
  • Bad service Aug 14, 2020

    By jksclusoie
    I have an IPhone 6 and I can't afford a newer one at the moment. I had a hard time understanding why ADP doesn't fix their app bugs anymore. They should update the up for bugs as usually but my iPhone acts like it's hacked when I try to log into my adp app. It blanks the screen and throws me out of adp, and often times it's just citing me right when I'm about to clock in or out from lunch. It is a horrible app, I'm sort but it has mast up my daily clock ins and outs to the point of where my employer keeps reminding me to properly get to work on time or clock out ... If I could use a alternate option for my job I would immediately do it. Sorry ADP, but you're a long way from professional. Even Chinese apps that often steal people's data are the least technologically doing a better job than ADP with all do respect. Thanks at least for giving me the option to express my opinion regarding your unprofessional service.
  • Worked great until I got locked out Aug 12, 2020

    By StarsOvation
    EDIT: it took way longer than it should have to get back into my account, but discovered that the phone number on record was incorrect preventing me from getting texts. It would be nice to have a way to confirm your information to prevent these issues without having to go through HR, a call with the help center, and months of being unable to figure out the issue. I loved being able to check my info quickly using face recognition. Somehow, though, I got logged out and when trying to get back in, my account got locked. I tried the “reset password” option but I never get the text and don’t have access to the email on file. ADP suggests I contact my HR manager, but that still doesn’t work. We even changed the email on record, and it still only gives me the option for my old email. So now, I have nothing. Very frustrating.
  • Jan 4, 2022

    By Michael Olinger
    Its worked for years. Recently will not let me login. Just sits and spins after I enter my password. Tried with wifi worked right away. Its not the phone its the app. It just suddenly stopped working for everyone in yhe past month clearly *edit* Uninstaller and reinstalled and it logged in right away. Not sure who that ones on 🤣
  • Outdated, glitchy, badly designed. Sep 9, 2020

    By WaadFoGaad
    Pro: punch in and out without messing with a time clock, allowing social distancing. Most features are useful, though badly laid out. Being able to see your hours and pay as you go through a week is great. Cons: punch button and transfer button are so close you may hit one accidentally, adding to this, a slow internet or service connection causes the time to populate slowly, making the buttons jog down when you’re trying to transfer, causing you to hit punch. It’s badly laid out, and would make a lot more sense if the buttons were side by side, so as not to cause misalignment if the clock populates slowly. Requiring full password every time you’re logging in on your phone. Unnecessary, and time consuming in a fast paced environment. Please update to a 4-6 number pin system, if it’s good enough for credit collection and banking apps, it’s secure enough for a work time recording app. Streamlining a user process should be priority 1 in building an app. No ability to note incorrect punches or transfer updates to be found. If it’s possible, there’s no easy way to find it. Please either add this ability, or add a tutorial page on how to use it if the feature already exists. Having an employee editable transfer and punch system would be highly recommended, not every punch and transfer is necessary, and even just a simple flagging system for incorrect punches and transfers would be useful.
  • I have the I phone 11 pro max Dec 1, 2020

    By muzzy1992
    I have only been using this app for 3 weeks now and had to call Human Resources department to fix my pay. Because the app said that I missed my punch out when I know for sure without a doubt that I didn’t miss a punch out. Because it will state after punching in or out that you’re punch was successful in which it did. Therefore shorting me hours worked. Also the app automatically takes out a half hour for lunch break but we get paid for all of our time there. And it takes a while for the screen to appear at times it just runs really slow even when I’m right by the WiFi. So I think it could be a really good app because it would be convenient if it worked properly all of the time. I shouldn’t have to call my director of human resource and explain to them every week that something else went wrong. Now that’s what makes it inconvenient but if you could just fix those issues it would be great.
  • Jan 13, 2022

    By Manuel Barajas
    This app was working great until the last 2 weeks. Now, it doesn't show anything on dashboard or any other pages. It just looks like it's loading, loading, loading and waiting. Hope it gets fixed soon. I've cleared cache, uninstalled and reinstalled, used wifi calling but that doesn't help.
  • The laggiest app there ever was Nov 29, 2021

    By asiyarox
    I’m convinced there hasn’t been a decent update for this app since it was released. This app is SO slow and half of the time is lagging so bad it doesn’t log my clock in or clock out punches. First off, the log in screen 🙄 good luck if you miss Face ID the first time because you’re going to have to close the app and reopen it because the Face ID button in the upper right hand corner doesn’t work! When you finally do log in, you have to watch the ugliest, slowest, glitchiest graphic there ever was telling you once again that you’re in the ADP app in case you didn’t know already after spending 5 minutes trying to log in. Past that point, if you’re lucky, the Home Screen will load. Other times, you’ll be left staring into the eyes of the spinning wheel of death waiting for it to load. Which eventually will lead you to closing the app and going through all of that AGAIN. The layout and style of this app also just reads as dated and definitely needs a modern touch. If the app actually worked and was easy to navigate and use, it would be great. Hopefully a face lift is coming up for this app soon.
  • Jan 6, 2022

    By Darryn Giberson
    The app has a lot of useful features.. However I spend over a half hour of each of my work days waiting for the app to load. 95% of the time the app just doesn't load at all beyond the log in screen. If it wasn't for the quick clock option, I'd never get logged in. Again, the features that are offered are extremely useful, but they're also completely useless more times than not due to the app NEVER loading. Many of my coworkers experience the same issue.... PLEASE FIX IT!
  • Dec 30, 2021

    By Chelann Lyda
    The app is very vague. There is nowhere to get help. There's no phone numbers listed for support. There's no chat option for support. The FAQ and question sections doesn't even cover half of the questions anybody would have. It constantly conflicts with job to job. I've had ADP for a while now and it just seems to be getting more frustrating. I need to remove my employer so that my paycheck from my new employer does not go into the wrong account and there's nowhere to get help with that.
  • Jan 21, 2022

    By Dee Gee
    Worst app ever. Takes too long to load with LTE+ Android 11 phone. Then the kicker: I'm 10 feet from the entrance to my workplace and it tells me I can't clock in because I'm out of range. Really?! And how does that work during the 50% my company has me work remotely? I'm going to uninstall. Useless. I'll likely have better chances changing to salaried.
  • UPDATE: Still slow, only works half the time Jun 25, 2018

    By csoule14
    Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time. Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.
  • Jan 21, 2022

    By Janet Davis-Scott
    When I attempt to login, the app just shuts down. It has been this way for over a week. This is disappointing. Update: I've done all that is requested, app still does not work. It says the app has a bug, and that it needs the developer to push an update. Not cool....
  • Just. Get. A. Bank!!! Warning !!!!!! Oct 9, 2019

    By Skyy64
    I have never been more frustrated with a service provider in my life. I called to ask a question about Apple Pay and the customer service guy who barely speaks English blocks my card for “Suspicious activity” even though you have to pretty much give them all your life information JUST TO SPEAK TO THEM!!! My question is how if there was suspicious activity with my card when I called was I still able to ask them information ABOUT the card? Had me on hold just to tell me that they can’t do anything and that I need to send sensitive information to an email address which haven’t even responded to me. You guys are CROOKS. You lock my card when I call to ask a question. You tell me I’m suspicious ON MY OWN CARD which they ask for your social and employer and a whole bunch of information only the cardholder would know and that’s not enough. Your customer service is obviously outsourced in another county and the language barrier is frustrating when they don’t understand what you’re asking or can’t do anything. JUST GET A BANK ACCOUNT. I STILL don’t have access to my account and every time I call they give me the same answer. It’s not worth it. Worst experience ever. And I’m going to continue to spread the word about you to whoever will listen.
  • Irritating Oct 16, 2020

    By kita111979
    ADP is a wonder concept, however if there is always a problem with it then it’s not good. There has to be a way to update this app or make a better version of it. ADP is a heavily used app by many many employers. The problem is that’s is always something wrong with it. And at first I thought maybe it’s just that some people don’t know how to use or navigate the app. No, that’s not the problem. The app is the problem because it’s always slow, or something is wrong where you can’t get into something and do what you need to do. For myself as a store manger this app is really important to me!! When my employees can’t clock in or forget to clock in or out the fact that they can text me and I have the ability to fix their time no matter where I am is awesome. The fact that Sunday is usually my only day off and I don’t have to leave my home and drive to my store to submit payroll that’s a life saver. But when I can’t get into my peoples time or I have to remember to keep logging in and checking to see if I can send payroll that’s not helpful. It’s happening more and more and it happens to everyone. There must be a solution to this problem. Thank you so much for your time and interest.
  • Dec 29, 2021

    By Jose Zamarripa
    App was working fine for over a year, but now, I could never log in, it always tells me I have the wrong username and or password, I have no problem logging in on Globalview, it is very inconvenient having to go to secondary options because the app doesn't work. Jose P.S. I am about to uninstall the app and install again, see if that works, if not, I will give up on it, it would be useless to me.
  • Jan 14, 2022

    By Stacey Spivery
    I have used this app for a few years now for work and it was working great. After my job updated everything now I can't get my clock in times or updates on anything else. It only shows up to December 8th. I have cleared everything out but still doesn't work right.
  • App is absolutely garbage Mar 25, 2020

    By Haldricsfury
    This app worked properly for the first week, and I’ve fought with it every day for the next 2 years. I’m fed up and wanted to go out of my way to put a review here now because I’m just so done with it. -app crashes, freezes daily -ALWAYS, always, always forgets that I enabled the “log in with a look” feature. And when I say always, I mean every single time I open app. I can enable the feature, then it will accept my info and log me on, I do what I need to do, then log off. I then come back an hour later for some other task, and it will have the nerve to ask me to enable the feature again, and ask for a password to enable. As if i didn’t just do this earlier that day. I’ll set it up and then repeat. Finally o decide to just forget the face feature and just log on normally, but wait, the app now constantly asks if I want to enable the face feature every time I reopen the app. Essentially adding an extra step any time i want to just use the app! This is so frustrating and hope somehow developers magically know what they’re doing because this is the worst piece of application ever invented! I’d give it negative stars if i could
  • Used to work, now it doesn’t Jan 5, 2021

    By Not ok1
    Update: every time I log in, it says I have a temporary password that can’t be re-used, which forces me to re-set my password. I don’t have a temporary password. It’s just a regular password. Update: after the app has been updated, it worked once. Now, two weeks later, it does not remember my password/tells me it is incorrect, and asks me to reset it upon login. The app used to work fine. Now, every time when I should be able to use touch, it asks for my password. I enter my password, and it tells me my password is incorrect. I re-set my password, and it tells me the NEW password is incorrect. I have only been able to log in once in maybe 3 months? Please fix. I also note several people have written similar reviews. I’m concerned about the lack of customer service and support given the problem is ongoing. Doesn’t speak well of ADP. Update: after receiving a “developer” response, they say I need to contact my HR for a problem with THEIR app not working?! It’s your app that is requiring and not recognizing passwords! Even more concerned that problems aren’t being investigated, but passed off.
  • Jan 16, 2022

    By Dazy Zygadlo
    Was working fine until yesterday it will not let me click on the tax statements. it is on 2020 and there is no box around the year anymore for me to click on it and select the tax year. I already rest everything and even uninstalled and reinstalled the app. Everything else works except letting me select a tax year. Im pretty upset because I am waiting on my w2 so I can file my taxes. Please help/fix.

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