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adidas

adidas

adidas

Get the adidas app and shop for men's, women's & kids shoes, clothes, & sneakers

4.8 Ratings 421K+ Reviews 10M+ Downloads
Featured on Best 10 Shoe Shopping Apps

About adidas

Get the adidas app and shop for men's, women's & kids shoes, clothes, & sneakers
see more about adidas

Ratings & Reviews

4.8
421.3K+ Ratings
  1. 5
    89+%
  2. 4
    7+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    1+%
Write a Review
  • Feb 19, 2021

    By John Zavala
    Sometimes confusing... I received my birthday voucher for a shoe cleaning kit but the location it defaulted to for pickup is in another state. I appreciate the gift gesture for being an icon member for the last few years but I won't be able to claim my gift since I won't be traveling anytime soon. That is unfortunate and it would be easier if adidas offered to ship it. Thanks!
    more
  • Throwback fan Dec 31, 2020

    By chefstingley
    I have so much Adidas gear that my friends and family always joke that I should have stock or be a spokesmodel for Adidas. I have stuff that’s over 10 years old but looks brand new. I’ve figured out the fool proof way to take care of my stuff. I have 2 issues. 1)a lot of your stuff is awesome but doesn’t come as a set so sometimes it’s hard to find stuff to match properly. Back in the 80’s it was all about matching items. We need that option back. 2) I keep getting offers to anywhere from 15% off to 50% off or my most recent was spend at least $100 and get $20 off. Great but the only thing is it’s only redeemable at certain stores. We’re in a global pandemic where we’re warned to stay in as much as possible so the coupon for me is a coaster because I am immune compromised, have 1 lung so I’m one of the one that follows the guidelines to the max and then some. Where are the rewards and coupons for people like me that shop from home consistently? 3(I know I said 2 things) What is the use of leveling up on the Adidas app if it gets you nothing? Adidas needs someone like me and my best friend who’ve worn Adidas since the 70’s and can prove it. Ours and others loyalty should somehow be rewarded and we should not be taunted with fictitious offers to save. Your products are great so there’s no need to try to lure people in with falsities 😎
    more
  • Feb 4, 2021

    By Andrew Mahood
    Good for normal stuff. Creators club exclusives do not work at all on my phone. Only errors. Notifications for things when clicked also do not show anything related to the notification.
  • Overall great experience Aug 27, 2020

    By Dalton Otineru
    Overall amazing. I hate shopping online because I’m so picky with how things fit, but the website is super informative, easy to use and helpful. The shipping is a lot faster than I was expecting. I got a pair of slides that were too big and all I had to do was put it in the same box and ship it back for free and select my size online. No shipping any direction for the order or exchange it’s great. The member program is awesome too, it’s easy to rack up points quickly. Best, smoothest and most enjoyable experience shopping online in a long long time. Quality of product, price/discount/sale, ease of use and just overall freshness are top tier. Will definitely be back soon 😁 I recommend ordering through adidas directly. 🤙🏼
    more
  • Feb 14, 2021

    By MUNNY SKYLINE
    Excellent App, but unfortunately for the past few months the Account overview on my app is busted nothing shows just a blank screen, can you please fix this,
  • Feb 16, 2021

    By marc anderson
    Annoys me when I get a link to an Adidas item I want to see, then the link puts me in the app but does NOT take me to the item I wanted to see. Adidas app does NOT know that Adidas do a range of trainers named Adidas Jeans. They take me to Adidas denim. Also good luck with the idiots they pay to do the customer service.... ****YOU HAVE BEEN WARNED!!!!*** PLEASE BRING BACK Mi-Adidas 👍
    more
  • Glitch Central... Payment process is horrible. Feb 19, 2021

    By CrochelleB
    I sincerely hope that a company such as Adidas doesn’t think there handling of the Ivy Park drops are acceptable. The app is glitchy and the system overall, whether on the app or the webpage is not reliable for any drop. Thousands of people post via social media about lack of transparency in time of drops (bc we actually have jobs to work around your random schedule), the inability to preview the items a few days ahead instead during the stampede of people trying to purchase, and the lack of a complete process for when your system will or will not accept a payment. I received a confirmation order with no charge to my bank, no email, or app update reflecting the item was ordered/purchased. I deleted the app as instructed and tried more than several times. My job is not to troubleshoot Adidas platforms, and honestly whoever you are paying to troubleshoot is doing a VERY poor job. Completely understand that your systems will be overwhelmed due to star power that is Beyoncé, but it is frustrating that we spend hours trying to navigate these hurdles for nothing. Maybe you didn’t/don’t have the infrastructure to handle the weight of what a client like Beyoncé brings (ie. The Beyhive), but PLEASE consider stepping your game up 1,000%. It is truly not a representation of the work our beloved Beyoncé has put in over the span of her career.
    more
  • Feb 7, 2021

    By Whitney McCaskill
    The customer service chat is terrible. My conversation was restarted 3 times with a new person each time. The app said I had a 20% off code, which kept getting denied. Only keeping it on my phone to try to get Ivy Park.
  • Take my money please...? Apr 13, 2020

    By Nachoooooooo!!
    I have no clue why, and I have escalated this with Adidas, but most of the time their payment system will not accept my payment. I have tried multiple cards over Apple Pay, and manually entering the information, I have contacted my financial institutions (I have used cards from different banks to be certain) to ensure the cards are not locked and capable of processing the payment, I have ensured that I have 3-10X the necessary money in the instances where I have attempted to use a debit card, I have even created a new account in adidas to make sure that is not the issue. Adidas support has shrugged and said it’s probably my fault or my banks. Cool. But then I’ve found entire forums dedicated to this issue. Here’s the likely reality - it’s a very specific issue linked to a small number of persons that is intermittent in its occurrence. Therefore Adidas has it low on its priority. I get it, and I won’t lose sleep over it. But it has cost me a few items being sold out or made it so that I missed out on a few sales while trying to wait until a day that the app/website decides it will accept my payment. Again, not the end of the world, but worth it enough to me to give a poor review. The app is pretty, but ultimately useless to me.
    more
  • Feb 8, 2021

    By Margaritis
    Saves last payment method without asking whether you want or not. Also, after the purchase you cannot delete that saved payment method. Huge security flaw and privacy issue.
  1. Shop the entire Adidas selection of footwear and more - track every order with automatic, instant updates. Customer Service is waiting 24/7
  2. Find recommendations tailored to you based on your style and orders. Share How You Wear It to and get & spread inspiration with friends
  3. Get the latest news, tailored for you, on teams, athletes, Adidas products and more on basketball, soccer, football, running, and tons of other sports

Reviewed by JordanW on April 12, 2018

  • Overall great experience Aug 27, 2020

    By Dalton Otineru
    Overall amazing. I hate shopping online because I’m so picky with how things fit, but the website is super informative, easy to use and helpful. The shipping is a lot faster than I was expecting. I got a pair of slides that were too big and all I had to do was put it in the same box and ship it back for free and select my size online. No shipping any direction for the order or exchange it’s great. The member program is awesome too, it’s easy to rack up points quickly. Best, smoothest and most enjoyable experience shopping online in a long long time. Quality of product, price/discount/sale, ease of use and just overall freshness are top tier. Will definitely be back soon 😁 I recommend ordering through adidas directly. 🤙🏼
    more
  • Feb 14, 2021

    By MUNNY SKYLINE
    Excellent App, but unfortunately for the past few months the Account overview on my app is busted nothing shows just a blank screen, can you please fix this,
  • Feb 12, 2021

    By Jose Saldana
    Useful app especially when you are looking for a certain style and don't want to go to multiple stores.
  • Great App and easy to use Jul 7, 2020

    By noobbuster69420
    The app lets you access all the adidas items that are available even if they aren’t at your local store and also saves the time to actually visit the store at the small expense of just not having the deals that may be at your local adidas store, however promo codes do make up for that small disadvantage. Overall easy to use and gets the job done just as well a cashier would, transactions are as secure or even better than stores unless you do it in a public WiFi were someone could be sitting ready to snatch your credentials which is the WiFi providers fault for not being secure enough to block any sort of hacker.
    more
  • Feb 7, 2021

    By rory kerry
    Always great value always great quality. site is easy to use and very informative with discription and reviews shipping nearly always very quick
  • Throwback fan Dec 31, 2020

    By chefstingley
    I have so much Adidas gear that my friends and family always joke that I should have stock or be a spokesmodel for Adidas. I have stuff that’s over 10 years old but looks brand new. I’ve figured out the fool proof way to take care of my stuff. I have 2 issues. 1)a lot of your stuff is awesome but doesn’t come as a set so sometimes it’s hard to find stuff to match properly. Back in the 80’s it was all about matching items. We need that option back. 2) I keep getting offers to anywhere from 15% off to 50% off or my most recent was spend at least $100 and get $20 off. Great but the only thing is it’s only redeemable at certain stores. We’re in a global pandemic where we’re warned to stay in as much as possible so the coupon for me is a coaster because I am immune compromised, have 1 lung so I’m one of the one that follows the guidelines to the max and then some. Where are the rewards and coupons for people like me that shop from home consistently? 3(I know I said 2 things) What is the use of leveling up on the Adidas app if it gets you nothing? Adidas needs someone like me and my best friend who’ve worn Adidas since the 70’s and can prove it. Ours and others loyalty should somehow be rewarded and we should not be taunted with fictitious offers to save. Your products are great so there’s no need to try to lure people in with falsities 😎
    more
  • Feb 14, 2021

    By Stephen Burgess
    Delivery was fast, packed sufficiently. Products A1👍 Only negative was that not all products i wished for were available at the time of purchasing.
  • Great app but... Jan 7, 2021

    By Bigsnack92
    I have been using the adidas app for about a year, I find the app very useful. I find items that I normally don’t find at the store. I can say that I have become an adidas fan not because of the app but because of the quality, style and comfort of the items adidas sell. Over all it is a great app but all of the sudden I have encountered some issues with the app. When I open the app I normally go to my wishlist to see what to buy next, when I click on the item I want to potentially buy I get an “error page”. Even though I have the latest version and I have uninstalled the app and installed it again I get the same issue. Second thing, when I am browsing through the app, the app freezes and I cannot continue scrolling through the page. I am not sure what is wrong or what it needs to happen but I hope the adidas developers see this and can look into it.
    more
  • Error messages and Wishlist Feb 4, 2021

    By Katelyn46
    I love adidas, it makes up half my wardrobe, but I need fixes to be made. I’m hoping deleting and re downloading the app has solved the constant “error” messages I was getting that would then freeze the app and require me to restart it, but now I’ve lost my wishlist. I need my wishlist to be attached to my account and not the app. If I log onto another device it doesn’t follow and now, after logging back into the app on my phone (after deleting as stated above), I've lost my wishlist, too. That’s my biggest issue provided the error message is solved. I also wish the wishlists had a feature that could hide the sold out items, so that when I decide to buy something (I just got a couple e gift cards), I am not wasting my time scrolling through items that are sold out (which seems to be a majority of my 99+ wishlist...where is all the stock?).
    more
  • Feb 19, 2021

    By Lilah Wolf
    app is a little slow, has a habit of white screening for 5-10 seconds, but very well formatted nonetheless
  • Feb 19, 2021

    By John Zavala
    Sometimes confusing... I received my birthday voucher for a shoe cleaning kit but the location it defaulted to for pickup is in another state. I appreciate the gift gesture for being an icon member for the last few years but I won't be able to claim my gift since I won't be traveling anytime soon. That is unfortunate and it would be easier if adidas offered to ship it. Thanks!
    more
  • Feb 4, 2021

    By Andrew Mahood
    Good for normal stuff. Creators club exclusives do not work at all on my phone. Only errors. Notifications for things when clicked also do not show anything related to the notification.
  • Feb 4, 2021

    By Derek Williams
    drops need more chances to order not for (heres a notification to get the shoes) then 5 mins its gone also we need more customized options for level 2 and 3
  • Enjoy... but... Jan 7, 2021

    By DelveN2
    I enjoy Adidas products but there’s two things stand out that as a socially and physically active customer, I’m not fully aware of how accrued points work as far as product perq’s/discounts go. Metro themed customization isn’t what I’m looking for. Anyway, that’s neither here nor there, but the points thing really should also equate to product discounts at purchase checkout. Also, as a runner, OCR athlete, HIIT group participant, I have found that shoes with stability (i.e., stabilization in the show heel) is extremely effective. But Adidas does not seem to have good running/training shoes with stability as a standout feature, except for maybe 1 or 2 models. I would imagine that there would be more purely because Adidas is a leader in active and even fashionable foot and outer wear. Let’s put more of a focus on what’s good for the athlete, as well as for those who just want to look cool.
    more
  • Jan 8, 2021

    By Daryl Crane
    A great app, extensive range of items with lots of discounts. I've bought an insane amount of stuff since the first lockdown in March, which has got me to the highest level of Creators Club (so much so, that I renewed the points I needed for the following 12 months within 3 months!). That said though, loyalty is not rewarded.There's been numerous trainers I've wanted to buy for my own collection that I've missed out on due to bulk buying as soon as they're released, sometimes even before release
    more
  • Feb 7, 2021

    By Whitney McCaskill
    The customer service chat is terrible. My conversation was restarted 3 times with a new person each time. The app said I had a 20% off code, which kept getting denied. Only keeping it on my phone to try to get Ivy Park.
  • Great App Aesthetically, Bad for purchasing Feb 15, 2021

    By FattyMcButtterPants
    I downloaded the app and expected it to work as smoothly as Nike's app for both viewing items and purchasing. For viewing Adidas products and getting information, the app is flawless; although for purchasing items it is horrendous. I saw others are experiencing the same issues. I tried to purchase a single pair of shoes; at first attempted PayPal four times, each time the transaction portion just timed out and I had to start over. I then directly entered my payment info and again several attempts were needed to accomplish the final task of ordering the shoes. In the end, for some reason on my saved bag, where I began the purchase, the shoe size is correct but the confirmation email sent has an entirely different and wrong size being sent to me. Not only that, but my card was charged twice for one pair of shoes. Just a coding nightmare for this app, do not order from the app unless you enjoy headaches and balling up your fist in anger.
    more
  • Feb 16, 2021

    By marc anderson
    Annoys me when I get a link to an Adidas item I want to see, then the link puts me in the app but does NOT take me to the item I wanted to see. Adidas app does NOT know that Adidas do a range of trainers named Adidas Jeans. They take me to Adidas denim. Also good luck with the idiots they pay to do the customer service.... ****YOU HAVE BEEN WARNED!!!!*** PLEASE BRING BACK Mi-Adidas 👍
    more
  • Glitch Central... Payment process is horrible. Feb 19, 2021

    By CrochelleB
    I sincerely hope that a company such as Adidas doesn’t think there handling of the Ivy Park drops are acceptable. The app is glitchy and the system overall, whether on the app or the webpage is not reliable for any drop. Thousands of people post via social media about lack of transparency in time of drops (bc we actually have jobs to work around your random schedule), the inability to preview the items a few days ahead instead during the stampede of people trying to purchase, and the lack of a complete process for when your system will or will not accept a payment. I received a confirmation order with no charge to my bank, no email, or app update reflecting the item was ordered/purchased. I deleted the app as instructed and tried more than several times. My job is not to troubleshoot Adidas platforms, and honestly whoever you are paying to troubleshoot is doing a VERY poor job. Completely understand that your systems will be overwhelmed due to star power that is Beyoncé, but it is frustrating that we spend hours trying to navigate these hurdles for nothing. Maybe you didn’t/don’t have the infrastructure to handle the weight of what a client like Beyoncé brings (ie. The Beyhive), but PLEASE consider stepping your game up 1,000%. It is truly not a representation of the work our beloved Beyoncé has put in over the span of her career.
    more
  • Take my money please...? Apr 13, 2020

    By Nachoooooooo!!
    I have no clue why, and I have escalated this with Adidas, but most of the time their payment system will not accept my payment. I have tried multiple cards over Apple Pay, and manually entering the information, I have contacted my financial institutions (I have used cards from different banks to be certain) to ensure the cards are not locked and capable of processing the payment, I have ensured that I have 3-10X the necessary money in the instances where I have attempted to use a debit card, I have even created a new account in adidas to make sure that is not the issue. Adidas support has shrugged and said it’s probably my fault or my banks. Cool. But then I’ve found entire forums dedicated to this issue. Here’s the likely reality - it’s a very specific issue linked to a small number of persons that is intermittent in its occurrence. Therefore Adidas has it low on its priority. I get it, and I won’t lose sleep over it. But it has cost me a few items being sold out or made it so that I missed out on a few sales while trying to wait until a day that the app/website decides it will accept my payment. Again, not the end of the world, but worth it enough to me to give a poor review. The app is pretty, but ultimately useless to me.
    more
  • Feb 8, 2021

    By Margaritis
    Saves last payment method without asking whether you want or not. Also, after the purchase you cannot delete that saved payment method. Huge security flaw and privacy issue.
  • Missing merchandise Feb 3, 2021

    By JFord80
    Bought some shirts and track pants from adidas. Never received it, I contact them and they tell me it’s FedEx’s fault. I contact FedEx and they say adidas has to file a claim. Contact adidas and they say I have to file a claim. I file the claim, FedEx needs serial numbers off of all the merchandise, a photocopy of the FedEx ground pickup record, and for me to fax it to them. How would I have access to any of this? Seems like I’m the customer chasing things down and neither of these companies is willing to do anything at all. Finally adidas admits to me they are supposed to file the claim (thanks for wasting 2 hours of my life on the phone). Seems like they were lying. Now for FedEx to deny the claim all the FedEx has to do is say they delivered it to the right address which of course they do since my address is right on the screen in front of them. So I get screwed in the process and god knows where my package is. Adidas has great products but I will never order off this app again. Customer service gave me the run around for hours, and here I am with no merchandise and out $143. If your gonna buy Adidas buy it off of a different website because you may never receive your product off of this one.
    more

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