100K+
Downloads
Featured on Best Apps to Book Doctor’s Appointment & Be Healthy in India
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About Squarespace Scheduling by Acuity
Google Play
The Squarespace Scheduling app (powered by Acuity) is your appointment-scheduling assistant that helps manage your calendar anytime, anywhere.
Run your business while you’re on the go: quickly access your daily or monthly calendar, edit your availability, and schedule appointments.
App highlights:
- Log in with either Squarespace Scheduling or Acuity Scheduling.
- Check your real-time schedule and book appointments.
- Update and block off your availability.
- Customize your appointment types.
- Share direct scheduling links with clients.
- Take client payments.
- Manage your client list and update client notes.
- Get push notifications as new appointments are scheduled.
App Permissions:
We want you guys to feel that we don't abuse your data so here's why we need each permission:
https://acuityscheduling.zendesk.com/hc/en-us/articles/360002363672
Run your business while you’re on the go: quickly access your daily or monthly calendar, edit your availability, and schedule appointments.
App highlights:
- Log in with either Squarespace Scheduling or Acuity Scheduling.
- Check your real-time schedule and book appointments.
- Update and block off your availability.
- Customize your appointment types.
- Share direct scheduling links with clients.
- Take client payments.
- Manage your client list and update client notes.
- Get push notifications as new appointments are scheduled.
App Permissions:
We want you guys to feel that we don't abuse your data so here's why we need each permission:
https://acuityscheduling.zendesk.com/hc/en-us/articles/360002363672
App Store
Acuity Schedule Admin is your appointment-scheduling assistant that helps manage your calendar anytime, anywhere.
Run your business while you’re on the go: quickly access your daily or monthly calendar, edit your availability, and schedule appointments.
App highlights:
• Log in with either Squarespace Scheduling or Acuity Scheduling.
• Check your real-time schedule and book appointments.
• Update and block off your availability.
• Customize your appointment types.
• Share direct scheduling links with clients.
• Take client payments.
• Manage your client list and update client notes.
• Get push notifications as new appointments are scheduled.
Run your business while you’re on the go: quickly access your daily or monthly calendar, edit your availability, and schedule appointments.
App highlights:
• Log in with either Squarespace Scheduling or Acuity Scheduling.
• Check your real-time schedule and book appointments.
• Update and block off your availability.
• Customize your appointment types.
• Share direct scheduling links with clients.
• Take client payments.
• Manage your client list and update client notes.
• Get push notifications as new appointments are scheduled.
Write a Review
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Best Booking app for lash artists
Jan 21, 2020 I’ve been using this app for years and I recommend it to every lash artist I know. It’s simple and easy to customize everything! I love the emails I love how I can see that my client opened the emails & at what time( in case of disputes) I love that you can have people Check off your policies before booking or make people prefill consent forms. I also love that you can send individuals a custom link if you don’t want it visible to everyone. I HATE stripe though, don’t use it they NEVVVVER help you win disputes bc they could care less. ACUITY gives us so much insight on our end showing good proof if clients got their confirmation emails etc down to the time stamps and IP addresses used & still that isn’t enough evidence for stripe to help you win a dispute. That’s the only thing I don’t like but you have multiple other payment options! Love you acuity!more -
Jan 1, 2021 1/1/2020 - 4 Stars Things have gotten better. As I learn to navigate the app and develop muscle memory it's become much easier to use, but the UI still seems to be smushed to fit. 9/6/2020 - 3 Stars Does the job, but the interface could use a lot of work. I was having a hard time scheduling clients, thinking I had a buggy app, only to find that I wasn't clicking on all of the right buttons... jokes on me, but I don't think I should have to find my way around an app like this.more -
Dec 9, 2020 I like the app on my android phone, however it's not as convenient on the iPad we use to sign people in. I really like how easy it is to add people to our schedule and give them the ability to pay for services in advanced. It has helped increase our numbers by sending people appointment reminders so we don't get nearly as many no call no shows. It's easy to use and has really great features to help with our business.more -
Best booking app Ive used!
Aug 1, 2019 I run a photography business and I wanted to find a solution for client booking and management. This has definitely solved most of my issues. It works seamlessly with Facebook and Instagram business accounts by adding a booking button that takes clients straight to the scheduling page. Also if you use Squarespace as a website host, Squarespace is now partnered with Acuity and you can add a booking page to your website just by copying and pasting your scheduling page link into squarespace. Only reason I did not give Acuity 5 stars is because there are still a few key things missing. It still needs a way to add products/services to sell without having clients select a date & time frame for it. So if people would like to just got to your site and buy extras, or an item, or a service they can just add it to their cart. But there is currently no cart option. Also there is no straight through way to confirm appointments. I feel as though if a client wants to request a date and time for a service I should be able to either confirm, change, or deny their request. That is currently not an option. Although there is a workaround but it is just too much work especially if you already have your services set up.more -
Dec 14, 2020 A great add-on to the acuity website, which lets you manage the simpler tasks when on the go. It's not as full as using the service on the main site, but I wouldn't expect it to be. Acuity fits the bill for everything I need - and is free with my Squarespace subscription.more
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Dec 28, 2020 Horrible customer service. The website has a glitch where the calendar doesn't work, I notified them and they said they would work on it. It has now been over 4 months and 54 emails back and forth with no solution. -
Growing business plan:
Mar 7, 2020 This app isn’t too bad, it’s O.K. There are a few things that just really bug me. The biggest complaint I have is probably the display on the clients end. They always get confused, I think that should be updated; more font options and different set up (a more minimal look). It is slow when clients book and when it glitches that doesn’t help. I would rate the app a 2 because it’s so slow there’s no refresh button; that has caused problems/ missed appointments (sometimes). The app is not easy to read or use (takes forever to maneuver around) I’ve had the app for 3 years now and I prefer to use my browser on my phone. There aren’t much great features like for coupons for example: for coupons your able to put an expiration date on it. If you give out holiday discounts or birthday discounts you cant discount that specific day so if you give a client the coupon ahead of time they can use it any day until that expired date when really it’s meant for 1 specific day (holidays, birthday discounts, etc). I have had the powerhouse player plan, didn’t really seem much of a difference in features. But I can’t complain, I still use it and don’t plan on changing so I think it’s a solid 3/5 stars. I don’t like the constant random updates on the app we’re constantly having to adapt to a new way of working randomly.more
No reviews available
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Best Booking app for lash artists
Jan 21, 2020 I’ve been using this app for years and I recommend it to every lash artist I know. It’s simple and easy to customize everything! I love the emails I love how I can see that my client opened the emails & at what time( in case of disputes) I love that you can have people Check off your policies before booking or make people prefill consent forms. I also love that you can send individuals a custom link if you don’t want it visible to everyone. I HATE stripe though, don’t use it they NEVVVVER help you win disputes bc they could care less. ACUITY gives us so much insight on our end showing good proof if clients got their confirmation emails etc down to the time stamps and IP addresses used & still that isn’t enough evidence for stripe to help you win a dispute. That’s the only thing I don’t like but you have multiple other payment options! Love you acuity!more -
Dec 14, 2020 A great add-on to the acuity website, which lets you manage the simpler tasks when on the go. It's not as full as using the service on the main site, but I wouldn't expect it to be. Acuity fits the bill for everything I need - and is free with my Squarespace subscription.more -
So easy to use, fast & effective.
Mar 22, 2019 I tried a different scheduling system and was dreading setting everything up for about a month. As a new business owner it’s important for me to find something that’s easy and effective to use in the go. I already have different hurdles to jump through. I don’t need my scheduling system to be complicated too. I love their service, website and app accessibility. I set it up to get email reminders for myself and client. Judging two jobs and building a business can be challenging but this app is not part of the challenge. It’s so easy so use and set up. You get step by step guidance. Not too expensive either. I’m in love with this app. If you’ve had bad experiences with other scheduling apps like I did I definitely and truthfully recommend them. Wishing you all great success with your businesses as well.more -
Jan 31, 2021 Extremely easy and efficient for both my customers and I to use. Easy to view, reschedule bookings and set up template emails. Would highly recommend. -
Jan 29, 2021 Love how it syncs with my google calendar so my work and home life are all in one place. I also love the clever sayings and jokes that pop up. So fun!
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Jan 1, 2021 1/1/2020 - 4 Stars Things have gotten better. As I learn to navigate the app and develop muscle memory it's become much easier to use, but the UI still seems to be smushed to fit. 9/6/2020 - 3 Stars Does the job, but the interface could use a lot of work. I was having a hard time scheduling clients, thinking I had a buggy app, only to find that I wasn't clicking on all of the right buttons... jokes on me, but I don't think I should have to find my way around an app like this.more -
Dec 9, 2020 I like the app on my android phone, however it's not as convenient on the iPad we use to sign people in. I really like how easy it is to add people to our schedule and give them the ability to pay for services in advanced. It has helped increase our numbers by sending people appointment reminders so we don't get nearly as many no call no shows. It's easy to use and has really great features to help with our business.more -
Best booking app Ive used!
Aug 1, 2019 I run a photography business and I wanted to find a solution for client booking and management. This has definitely solved most of my issues. It works seamlessly with Facebook and Instagram business accounts by adding a booking button that takes clients straight to the scheduling page. Also if you use Squarespace as a website host, Squarespace is now partnered with Acuity and you can add a booking page to your website just by copying and pasting your scheduling page link into squarespace. Only reason I did not give Acuity 5 stars is because there are still a few key things missing. It still needs a way to add products/services to sell without having clients select a date & time frame for it. So if people would like to just got to your site and buy extras, or an item, or a service they can just add it to their cart. But there is currently no cart option. Also there is no straight through way to confirm appointments. I feel as though if a client wants to request a date and time for a service I should be able to either confirm, change, or deny their request. That is currently not an option. Although there is a workaround but it is just too much work especially if you already have your services set up.more -
Jan 23, 2021 This is a great app if you multi task and need to block out your down time not to worry it lets you manually make changes. Changing things is hard but once you understand how to put what you want it is otherwise a great app. Bv -
Feb 3, 2021 Wish you could have clients book multiple services with out making it an add on. But other than that, its perfect! Great pricing too.
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Good but could be better
Oct 21, 2019 Relatively simple app to use for scheduling, however there are bugs that need to be fixed. Half the time I have to go to the internet browser to see all my appointments for the month because in the app the "See Dates" button just goes missing meaning I can only see the daily view. Also recently when clients reschedule their appointments, both the old and new appointments show up on my calendar making it difficult for me to know which is the actual new one, and that means I have to go into my emails and find which is the new date + time which is actually an inconvenience because it takes away the entire point of the client rescheduling their appointments themselves. Lastly there's a phantom appointment phenomenon where days will be highlighted as being booked but then I go to click the date and it's actually nothing there. So just a few annoying things that could be fixed and would make my overall app experience much better.more -
I like it but
Oct 3, 2019 I wish the calendar had a weekly view of the appointments. I feel disorganized when I don't have a weekly view, so I change it to daily view but then it’s zoomed in and I have to scroll down from 12 AM to the time I actually begin. I also upgraded to receive text reminders however I’m not receiving any text notification when someone books with me. I rather receive a text notification than via email because then I’ll have to constantly check my emails. I feel like I may be working harder than smarter which is defeating the purpose of my upgrade or choosing this app. I don’t want to download another app because the booking system is amazing and super user friendly. I just think on our end it is a little complicated and not as friendly. If we can just get a weekly view of our appts and a text notification when a client books, I can feel less stressed, more comfortable and happy with the app.more -
Love the Scheduling.... not a fan of the app
Jan 15, 2020 Let me preface this with I LOVE ACUITY SCHEDULING for my riding lesson business. It has completely streamlined scheduling clients and cuts down on the back and forth calls and texts to get clients signed up. The “store front” is beautiful and embeds easily into websites. All of that is GREAT and I highly recommend using it. However, the app is less than useful. Rescheduling group classes is difficult and impossible to just take a 1:00 Tuesday class and put it on Thursday at 5:00 without going to the website. Merging client accounts is not functional on the app. It’s slow to sync/update with changes that were just made. Basically I really recommend the software, but until some things are streamlined and more useful, I wouldn’t bother with the app.more
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Growing business plan:
Mar 7, 2020 This app isn’t too bad, it’s O.K. There are a few things that just really bug me. The biggest complaint I have is probably the display on the clients end. They always get confused, I think that should be updated; more font options and different set up (a more minimal look). It is slow when clients book and when it glitches that doesn’t help. I would rate the app a 2 because it’s so slow there’s no refresh button; that has caused problems/ missed appointments (sometimes). The app is not easy to read or use (takes forever to maneuver around) I’ve had the app for 3 years now and I prefer to use my browser on my phone. There aren’t much great features like for coupons for example: for coupons your able to put an expiration date on it. If you give out holiday discounts or birthday discounts you cant discount that specific day so if you give a client the coupon ahead of time they can use it any day until that expired date when really it’s meant for 1 specific day (holidays, birthday discounts, etc). I have had the powerhouse player plan, didn’t really seem much of a difference in features. But I can’t complain, I still use it and don’t plan on changing so I think it’s a solid 3/5 stars. I don’t like the constant random updates on the app we’re constantly having to adapt to a new way of working randomly.more
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Dec 28, 2020 Horrible customer service. The website has a glitch where the calendar doesn't work, I notified them and they said they would work on it. It has now been over 4 months and 54 emails back and forth with no solution.
What’s Groovy
We've enjoyed Acuity for our client appointment scheduling. It's been quite good, and the cost is well within our monthly budget. What could improve is their customer service policy. It's by email only. No telephone. No chat. I dislike having to type details of a problem, send it by email, and wait for a reply. However, every time I've followed the required steps to reach an actual person, they have all been very knowledgeable, friendly, and professional.
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What’s Subpar
The beauty of the version I’ve been using for years was its graphic simplicity, clarity and ease of use. Ever since square entered the picture it seems like every upgrade makes things unnecessarily complicated, messy and frustrating to use. Why mess with something that works? The latest version has the days dynamically slide whether you want them to or not and doesn’t give you the option of seeing the whole week. It makes it jerky and and prone to mistakes in what you are selecting. Also why do we now have to scroll through 24-hours when before it limited the view to your operating hours which makes sense. These stupid changes are making the app unwieldy and unpleasant to use. The only reason I am not continuing to use the older version is that for some equally stupid reason they removed a great feature—I used to be able to press a clients phone number and get a pop up of options to voice call or sms. Why they limited it to just voice calls is unfathomable. If you’re going to ruin the upgrade at least preserve the functionality of the previous version. I never thought I’d consider leaving Acuity but it’s rapidly going downhill and user experience is deteriorating. I have referred so many colleagues to this company. Now in all honesty I can’t recommend it without reservation. Get the old design crew back and get rid of whoever is responsible for these idiotic “flaming logo” moves.
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Filter Reviews
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Best Booking app for lash artists
I’ve been using this app for years and I recommend it to every lash artist I know. It’s simple and easy to customize everything! I love the emails I love how I can see that my client opened the emails & at what time( in case of disputes) I love that you can have people Check off your policies before booking or make people prefill consent forms. I also love that you can send individuals a custom link if you don’t want it visible to everyone. I HATE stripe though, don’t use it they NEVVVVER help you win disputes bc they could care less. ACUITY gives us so much insight on our end showing good proof if clients got their confirmation emails etc down to the time stamps and IP addresses used & still that isn’t enough evidence for stripe to help you win a dispute. That’s the only thing I don’t like but you have multiple other payment options! Love you acuity! -
1/1/2020 - 4 Stars Things have gotten better. As I learn to navigate the app and develop muscle memory it's become much easier to use, but the UI still seems to be smushed to fit. 9/6/2020 - 3 Stars Does the job, but the interface could use a lot of work. I was having a hard time scheduling clients, thinking I had a buggy app, only to find that I wasn't clicking on all of the right buttons... jokes on me, but I don't think I should have to find my way around an app like this.
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I like the app on my android phone, however it's not as convenient on the iPad we use to sign people in. I really like how easy it is to add people to our schedule and give them the ability to pay for services in advanced. It has helped increase our numbers by sending people appointment reminders so we don't get nearly as many no call no shows. It's easy to use and has really great features to help with our business.
-
Best booking app Ive used!
I run a photography business and I wanted to find a solution for client booking and management. This has definitely solved most of my issues. It works seamlessly with Facebook and Instagram business accounts by adding a booking button that takes clients straight to the scheduling page. Also if you use Squarespace as a website host, Squarespace is now partnered with Acuity and you can add a booking page to your website just by copying and pasting your scheduling page link into squarespace. Only reason I did not give Acuity 5 stars is because there are still a few key things missing. It still needs a way to add products/services to sell without having clients select a date & time frame for it. So if people would like to just got to your site and buy extras, or an item, or a service they can just add it to their cart. But there is currently no cart option. Also there is no straight through way to confirm appointments. I feel as though if a client wants to request a date and time for a service I should be able to either confirm, change, or deny their request. That is currently not an option. Although there is a workaround but it is just too much work especially if you already have your services set up. -
A great add-on to the acuity website, which lets you manage the simpler tasks when on the go. It's not as full as using the service on the main site, but I wouldn't expect it to be. Acuity fits the bill for everything I need - and is free with my Squarespace subscription.
-
So easy to use, fast & effective.
I tried a different scheduling system and was dreading setting everything up for about a month. As a new business owner it’s important for me to find something that’s easy and effective to use in the go. I already have different hurdles to jump through. I don’t need my scheduling system to be complicated too. I love their service, website and app accessibility. I set it up to get email reminders for myself and client. Judging two jobs and building a business can be challenging but this app is not part of the challenge. It’s so easy so use and set up. You get step by step guidance. Not too expensive either. I’m in love with this app. If you’ve had bad experiences with other scheduling apps like I did I definitely and truthfully recommend them. Wishing you all great success with your businesses as well. -
Extremely easy and efficient for both my customers and I to use. Easy to view, reschedule bookings and set up template emails. Would highly recommend.
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Good but could be better
Relatively simple app to use for scheduling, however there are bugs that need to be fixed. Half the time I have to go to the internet browser to see all my appointments for the month because in the app the "See Dates" button just goes missing meaning I can only see the daily view. Also recently when clients reschedule their appointments, both the old and new appointments show up on my calendar making it difficult for me to know which is the actual new one, and that means I have to go into my emails and find which is the new date + time which is actually an inconvenience because it takes away the entire point of the client rescheduling their appointments themselves. Lastly there's a phantom appointment phenomenon where days will be highlighted as being booked but then I go to click the date and it's actually nothing there. So just a few annoying things that could be fixed and would make my overall app experience much better. -
Love how it syncs with my google calendar so my work and home life are all in one place. I also love the clever sayings and jokes that pop up. So fun!
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I like it but
I wish the calendar had a weekly view of the appointments. I feel disorganized when I don't have a weekly view, so I change it to daily view but then it’s zoomed in and I have to scroll down from 12 AM to the time I actually begin. I also upgraded to receive text reminders however I’m not receiving any text notification when someone books with me. I rather receive a text notification than via email because then I’ll have to constantly check my emails. I feel like I may be working harder than smarter which is defeating the purpose of my upgrade or choosing this app. I don’t want to download another app because the booking system is amazing and super user friendly. I just think on our end it is a little complicated and not as friendly. If we can just get a weekly view of our appts and a text notification when a client books, I can feel less stressed, more comfortable and happy with the app.
No reviews available
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Best Booking app for lash artists
I’ve been using this app for years and I recommend it to every lash artist I know. It’s simple and easy to customize everything! I love the emails I love how I can see that my client opened the emails & at what time( in case of disputes) I love that you can have people Check off your policies before booking or make people prefill consent forms. I also love that you can send individuals a custom link if you don’t want it visible to everyone. I HATE stripe though, don’t use it they NEVVVVER help you win disputes bc they could care less. ACUITY gives us so much insight on our end showing good proof if clients got their confirmation emails etc down to the time stamps and IP addresses used & still that isn’t enough evidence for stripe to help you win a dispute. That’s the only thing I don’t like but you have multiple other payment options! Love you acuity! -
A great add-on to the acuity website, which lets you manage the simpler tasks when on the go. It's not as full as using the service on the main site, but I wouldn't expect it to be. Acuity fits the bill for everything I need - and is free with my Squarespace subscription.
-
So easy to use, fast & effective.
I tried a different scheduling system and was dreading setting everything up for about a month. As a new business owner it’s important for me to find something that’s easy and effective to use in the go. I already have different hurdles to jump through. I don’t need my scheduling system to be complicated too. I love their service, website and app accessibility. I set it up to get email reminders for myself and client. Judging two jobs and building a business can be challenging but this app is not part of the challenge. It’s so easy so use and set up. You get step by step guidance. Not too expensive either. I’m in love with this app. If you’ve had bad experiences with other scheduling apps like I did I definitely and truthfully recommend them. Wishing you all great success with your businesses as well. -
Extremely easy and efficient for both my customers and I to use. Easy to view, reschedule bookings and set up template emails. Would highly recommend.
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Love how it syncs with my google calendar so my work and home life are all in one place. I also love the clever sayings and jokes that pop up. So fun!
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Just what my business needs!
Acuity is the only scheduler I’ve ever used. I am a hair stylist and It has met my need from day one; get the client booked while freeing me up from taking calls etc. when I could be styling. I love the app and the ease of use on my mobile devices. I also enjoy the customizations made available on the scheduler, confirmation email, and reminder email. These alerts are going out to my clients while my time can be spent with my family or community. Truly a huge piece of the puzzle that has been automated thanks to acuity. Only change I would make is adding the SMS text message feature to the Emerging plan ($10/Mo). It’s the only feature I feel like I’m missing out on with the higher package; the other features just aren’t necessary for me at this point. -
It Has many options for easy comunication with patients or clients, payment options, it is very easy, fast and pleasant to make, modify or cancel an appointment, er for bussiness or for client either. it takes profile of your bussiness to next level
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Acuity is a wonderful company to work with
I’ve been using Acuity Scheduling for a couple years now in my hair salon business, and the company itself is absolutely AMAZING.. their customer service is the best there is. I just wish the app had a bit more capability; I’d love to be able to run some reports without having to leave the app and go to the actual website. I also wish their reporting wasn’t so basic.. I’d give anything to be able to see which clients spent the most or visited most frequently. I wish they offered email marketing and a rewards program. And maybe had inventory capabilities as well. But they do roll out new features here and there, so I have my fingers crossed that some of these things will be included! -
Download app
This app has been a lifesaver for me I am a professional mua and booking and keeping up with my scheduling and appointments have been a pain for me until A friend told me about this app and I am so glad that she did it keeps me so organized It makes it easier for my clients to book cancel or even reschedule Email conformation are sent out to remind my clients of their appointments They also send me an email of up coming appointments I can now relax and let the app do the work for me This app is my personal assistant !!! While I'm sleeping it’s working I have seen my appointment double by just using this app life is difficult running a business can be difficult but your booking doesn’t have to be downloaded this app NOW you will not be disappointed -
It's still new, but I feel I will be able to save tremendous amount of time. And may actually feel I have enough control to go to online booking for my clients. As a horse trainer there are many layers to my "class" feature when giving group lessons as well as space/horse resources that we need to schedule when both my assistant and I are working together...
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1/1/2020 - 4 Stars Things have gotten better. As I learn to navigate the app and develop muscle memory it's become much easier to use, but the UI still seems to be smushed to fit. 9/6/2020 - 3 Stars Does the job, but the interface could use a lot of work. I was having a hard time scheduling clients, thinking I had a buggy app, only to find that I wasn't clicking on all of the right buttons... jokes on me, but I don't think I should have to find my way around an app like this.
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I like the app on my android phone, however it's not as convenient on the iPad we use to sign people in. I really like how easy it is to add people to our schedule and give them the ability to pay for services in advanced. It has helped increase our numbers by sending people appointment reminders so we don't get nearly as many no call no shows. It's easy to use and has really great features to help with our business.
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Best booking app Ive used!
I run a photography business and I wanted to find a solution for client booking and management. This has definitely solved most of my issues. It works seamlessly with Facebook and Instagram business accounts by adding a booking button that takes clients straight to the scheduling page. Also if you use Squarespace as a website host, Squarespace is now partnered with Acuity and you can add a booking page to your website just by copying and pasting your scheduling page link into squarespace. Only reason I did not give Acuity 5 stars is because there are still a few key things missing. It still needs a way to add products/services to sell without having clients select a date & time frame for it. So if people would like to just got to your site and buy extras, or an item, or a service they can just add it to their cart. But there is currently no cart option. Also there is no straight through way to confirm appointments. I feel as though if a client wants to request a date and time for a service I should be able to either confirm, change, or deny their request. That is currently not an option. Although there is a workaround but it is just too much work especially if you already have your services set up. -
This is a great app if you multi task and need to block out your down time not to worry it lets you manually make changes. Changing things is hard but once you understand how to put what you want it is otherwise a great app. Bv
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Wish you could have clients book multiple services with out making it an add on. But other than that, its perfect! Great pricing too.
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Love acuity; some minor glitches in app
I absolutely love acuity and my clients find it simple to use. It has tons of awesome features that make things super convenient and it’s really user friendly. I especially appreciate the automated reminder and follow up email options, and the options to create and sell packages and gift certificates. The customer service team is also really great. My only complaints are minor issues with the app; there have been occasional glitches with dates not showing up on the app, and there were two times that the reminder email sent to clients has been glitchy or showed the wrong time. These glitches started happening after squarespace acquired acuity, so I’m sure it’s just growing pains and adjustments. The glitches have been super minor. Hopefully they get that stuff ironed out soon. -
I’m really disappointed with this new update!
I absolutely love acuity scheduling, until a few weeks ago when they changed the look of it. I have recommended it to friends and business owners I know. The most recent update is absolutely terrible. It constantly crashes, takes an insane amount of time to load, the update made things harder to find, rescheduling an appointment is such a hassle because the times do not even show up! I’m super disappointed with this update and it worked perfectly fine before! I’m not sure what prompted the change but please put it back to how it was before or fix these issues! I’m seriously considering a new scheduling system at this point ! -
Gets throwed off sometimes and clients cant book or certain times wont pop up but it works for the most part... Hope the little issues get worked out i love it here
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Good but could be better
Relatively simple app to use for scheduling, however there are bugs that need to be fixed. Half the time I have to go to the internet browser to see all my appointments for the month because in the app the "See Dates" button just goes missing meaning I can only see the daily view. Also recently when clients reschedule their appointments, both the old and new appointments show up on my calendar making it difficult for me to know which is the actual new one, and that means I have to go into my emails and find which is the new date + time which is actually an inconvenience because it takes away the entire point of the client rescheduling their appointments themselves. Lastly there's a phantom appointment phenomenon where days will be highlighted as being booked but then I go to click the date and it's actually nothing there. So just a few annoying things that could be fixed and would make my overall app experience much better. -
I like it but
I wish the calendar had a weekly view of the appointments. I feel disorganized when I don't have a weekly view, so I change it to daily view but then it’s zoomed in and I have to scroll down from 12 AM to the time I actually begin. I also upgraded to receive text reminders however I’m not receiving any text notification when someone books with me. I rather receive a text notification than via email because then I’ll have to constantly check my emails. I feel like I may be working harder than smarter which is defeating the purpose of my upgrade or choosing this app. I don’t want to download another app because the booking system is amazing and super user friendly. I just think on our end it is a little complicated and not as friendly. If we can just get a weekly view of our appts and a text notification when a client books, I can feel less stressed, more comfortable and happy with the app. -
Love the Scheduling.... not a fan of the app
Let me preface this with I LOVE ACUITY SCHEDULING for my riding lesson business. It has completely streamlined scheduling clients and cuts down on the back and forth calls and texts to get clients signed up. The “store front” is beautiful and embeds easily into websites. All of that is GREAT and I highly recommend using it. However, the app is less than useful. Rescheduling group classes is difficult and impossible to just take a 1:00 Tuesday class and put it on Thursday at 5:00 without going to the website. Merging client accounts is not functional on the app. It’s slow to sync/update with changes that were just made. Basically I really recommend the software, but until some things are streamlined and more useful, I wouldn’t bother with the app.
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Horrible customer service. The website has a glitch where the calendar doesn't work, I notified them and they said they would work on it. It has now been over 4 months and 54 emails back and forth with no solution.
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Growing business plan:
This app isn’t too bad, it’s O.K. There are a few things that just really bug me. The biggest complaint I have is probably the display on the clients end. They always get confused, I think that should be updated; more font options and different set up (a more minimal look). It is slow when clients book and when it glitches that doesn’t help. I would rate the app a 2 because it’s so slow there’s no refresh button; that has caused problems/ missed appointments (sometimes). The app is not easy to read or use (takes forever to maneuver around) I’ve had the app for 3 years now and I prefer to use my browser on my phone. There aren’t much great features like for coupons for example: for coupons your able to put an expiration date on it. If you give out holiday discounts or birthday discounts you cant discount that specific day so if you give a client the coupon ahead of time they can use it any day until that expired date when really it’s meant for 1 specific day (holidays, birthday discounts, etc). I have had the powerhouse player plan, didn’t really seem much of a difference in features. But I can’t complain, I still use it and don’t plan on changing so I think it’s a solid 3/5 stars. I don’t like the constant random updates on the app we’re constantly having to adapt to a new way of working randomly.
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Extremely buggy performance
This app needs optimization to work properly. It often does not load information, or literally just hangs, no button reaction what’s so ever. The mobile web app launches much faster but it’s definitely not mobile ready. Overall needs a lot of work on mobile. The web interface on computer on the other hand is pretty decent. There is definitely room for tweaks and optimization, that should be worked on but at least it’s more responsive. I’m not sure how all the good reviews got there, it doesn’t make sense to me.
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Growing business plan:
This app isn’t too bad, it’s O.K. There are a few things that just really bug me. The biggest complaint I have is probably the display on the clients end. They always get confused, I think that should be updated; more font options and different set up (a more minimal look). It is slow when clients book and when it glitches that doesn’t help. I would rate the app a 2 because it’s so slow there’s no refresh button; that has caused problems/ missed appointments (sometimes). The app is not easy to read or use (takes forever to maneuver around) I’ve had the app for 3 years now and I prefer to use my browser on my phone. There aren’t much great features like for coupons for example: for coupons your able to put an expiration date on it. If you give out holiday discounts or birthday discounts you cant discount that specific day so if you give a client the coupon ahead of time they can use it any day until that expired date when really it’s meant for 1 specific day (holidays, birthday discounts, etc). I have had the powerhouse player plan, didn’t really seem much of a difference in features. But I can’t complain, I still use it and don’t plan on changing so I think it’s a solid 3/5 stars. I don’t like the constant random updates on the app we’re constantly having to adapt to a new way of working randomly.
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Horrible customer service. The website has a glitch where the calendar doesn't work, I notified them and they said they would work on it. It has now been over 4 months and 54 emails back and forth with no solution.
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