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Squarespace Scheduling by Acuity

Squarespace Scheduling by Acuity

Acuity Scheduling

On-the-Go Client Scheduling

4.8 Ratings 19K+ Reviews 100K+ Downloads
Featured on Best Apps to Book Doctor’s Appointment & Be Healthy in India
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About Squarespace Scheduling by Acuity

Ratings & Reviews

4.8
18.9K+ Ratings
  1. 5
    88+%
  2. 4
    9+%
  3. 3
    2+%
  4. 2
    0+%
  5. 1
    1+%
Write a Review
  • Best Booking app for lash artists Jan 21, 2020

    By BeBueno22
    I’ve been using this app for years and I recommend it to every lash artist I know. It’s simple and easy to customize everything! I love the emails I love how I can see that my client opened the emails & at what time( in case of disputes) I love that you can have people Check off your policies before booking or make people prefill consent forms. I also love that you can send individuals a custom link if you don’t want it visible to everyone. I HATE stripe though, don’t use it they NEVVVVER help you win disputes bc they could care less. ACUITY gives us so much insight on our end showing good proof if clients got their confirmation emails etc down to the time stamps and IP addresses used & still that isn’t enough evidence for stripe to help you win a dispute. That’s the only thing I don’t like but you have multiple other payment options! Love you acuity!
    more
  • Jan 1, 2021

    By Troy Monroe
    1/1/2020 - 4 Stars Things have gotten better. As I learn to navigate the app and develop muscle memory it's become much easier to use, but the UI still seems to be smushed to fit. 9/6/2020 - 3 Stars Does the job, but the interface could use a lot of work. I was having a hard time scheduling clients, thinking I had a buggy app, only to find that I wasn't clicking on all of the right buttons... jokes on me, but I don't think I should have to find my way around an app like this.
    more
  • Dec 9, 2020

    By Mellisa Perez
    I like the app on my android phone, however it's not as convenient on the iPad we use to sign people in. I really like how easy it is to add people to our schedule and give them the ability to pay for services in advanced. It has helped increase our numbers by sending people appointment reminders so we don't get nearly as many no call no shows. It's easy to use and has really great features to help with our business.
    more
  • Best booking app Ive used! Aug 1, 2019

    By TheRealBryce
    I run a photography business and I wanted to find a solution for client booking and management. This has definitely solved most of my issues. It works seamlessly with Facebook and Instagram business accounts by adding a booking button that takes clients straight to the scheduling page. Also if you use Squarespace as a website host, Squarespace is now partnered with Acuity and you can add a booking page to your website just by copying and pasting your scheduling page link into squarespace. Only reason I did not give Acuity 5 stars is because there are still a few key things missing. It still needs a way to add products/services to sell without having clients select a date & time frame for it. So if people would like to just got to your site and buy extras, or an item, or a service they can just add it to their cart. But there is currently no cart option. Also there is no straight through way to confirm appointments. I feel as though if a client wants to request a date and time for a service I should be able to either confirm, change, or deny their request. That is currently not an option. Although there is a workaround but it is just too much work especially if you already have your services set up.
    more
  • Dec 14, 2020

    By Phil M
    A great add-on to the acuity website, which lets you manage the simpler tasks when on the go. It's not as full as using the service on the main site, but I wouldn't expect it to be. Acuity fits the bill for everything I need - and is free with my Squarespace subscription.
    more
  • Dec 28, 2020

    By trisha somers
    Horrible customer service. The website has a glitch where the calendar doesn't work, I notified them and they said they would work on it. It has now been over 4 months and 54 emails back and forth with no solution.
  • Growing business plan: Mar 7, 2020

    By rtbby
    This app isn’t too bad, it’s O.K. There are a few things that just really bug me. The biggest complaint I have is probably the display on the clients end. They always get confused, I think that should be updated; more font options and different set up (a more minimal look). It is slow when clients book and when it glitches that doesn’t help. I would rate the app a 2 because it’s so slow there’s no refresh button; that has caused problems/ missed appointments (sometimes). The app is not easy to read or use (takes forever to maneuver around) I’ve had the app for 3 years now and I prefer to use my browser on my phone. There aren’t much great features like for coupons for example: for coupons your able to put an expiration date on it. If you give out holiday discounts or birthday discounts you cant discount that specific day so if you give a client the coupon ahead of time they can use it any day until that expired date when really it’s meant for 1 specific day (holidays, birthday discounts, etc). I have had the powerhouse player plan, didn’t really seem much of a difference in features. But I can’t complain, I still use it and don’t plan on changing so I think it’s a solid 3/5 stars. I don’t like the constant random updates on the app we’re constantly having to adapt to a new way of working randomly.
    more

No reviews available

  • Best Booking app for lash artists Jan 21, 2020

    By BeBueno22
    I’ve been using this app for years and I recommend it to every lash artist I know. It’s simple and easy to customize everything! I love the emails I love how I can see that my client opened the emails & at what time( in case of disputes) I love that you can have people Check off your policies before booking or make people prefill consent forms. I also love that you can send individuals a custom link if you don’t want it visible to everyone. I HATE stripe though, don’t use it they NEVVVVER help you win disputes bc they could care less. ACUITY gives us so much insight on our end showing good proof if clients got their confirmation emails etc down to the time stamps and IP addresses used & still that isn’t enough evidence for stripe to help you win a dispute. That’s the only thing I don’t like but you have multiple other payment options! Love you acuity!
    more
  • Dec 14, 2020

    By Phil M
    A great add-on to the acuity website, which lets you manage the simpler tasks when on the go. It's not as full as using the service on the main site, but I wouldn't expect it to be. Acuity fits the bill for everything I need - and is free with my Squarespace subscription.
    more
  • So easy to use, fast & effective. Mar 22, 2019

    By AMPM_Coach
    I tried a different scheduling system and was dreading setting everything up for about a month. As a new business owner it’s important for me to find something that’s easy and effective to use in the go. I already have different hurdles to jump through. I don’t need my scheduling system to be complicated too. I love their service, website and app accessibility. I set it up to get email reminders for myself and client. Judging two jobs and building a business can be challenging but this app is not part of the challenge. It’s so easy so use and set up. You get step by step guidance. Not too expensive either. I’m in love with this app. If you’ve had bad experiences with other scheduling apps like I did I definitely and truthfully recommend them. Wishing you all great success with your businesses as well.
    more
  • Jan 31, 2021

    By Zoe Manterfield
    Extremely easy and efficient for both my customers and I to use. Easy to view, reschedule bookings and set up template emails. Would highly recommend.
  • Jan 29, 2021

    By Jeni Gentry
    Love how it syncs with my google calendar so my work and home life are all in one place. I also love the clever sayings and jokes that pop up. So fun!
  • Jan 1, 2021

    By Troy Monroe
    1/1/2020 - 4 Stars Things have gotten better. As I learn to navigate the app and develop muscle memory it's become much easier to use, but the UI still seems to be smushed to fit. 9/6/2020 - 3 Stars Does the job, but the interface could use a lot of work. I was having a hard time scheduling clients, thinking I had a buggy app, only to find that I wasn't clicking on all of the right buttons... jokes on me, but I don't think I should have to find my way around an app like this.
    more
  • Dec 9, 2020

    By Mellisa Perez
    I like the app on my android phone, however it's not as convenient on the iPad we use to sign people in. I really like how easy it is to add people to our schedule and give them the ability to pay for services in advanced. It has helped increase our numbers by sending people appointment reminders so we don't get nearly as many no call no shows. It's easy to use and has really great features to help with our business.
    more
  • Best booking app Ive used! Aug 1, 2019

    By TheRealBryce
    I run a photography business and I wanted to find a solution for client booking and management. This has definitely solved most of my issues. It works seamlessly with Facebook and Instagram business accounts by adding a booking button that takes clients straight to the scheduling page. Also if you use Squarespace as a website host, Squarespace is now partnered with Acuity and you can add a booking page to your website just by copying and pasting your scheduling page link into squarespace. Only reason I did not give Acuity 5 stars is because there are still a few key things missing. It still needs a way to add products/services to sell without having clients select a date & time frame for it. So if people would like to just got to your site and buy extras, or an item, or a service they can just add it to their cart. But there is currently no cart option. Also there is no straight through way to confirm appointments. I feel as though if a client wants to request a date and time for a service I should be able to either confirm, change, or deny their request. That is currently not an option. Although there is a workaround but it is just too much work especially if you already have your services set up.
    more
  • Jan 23, 2021

    By Deborah Spencer
    This is a great app if you multi task and need to block out your down time not to worry it lets you manually make changes. Changing things is hard but once you understand how to put what you want it is otherwise a great app. Bv
  • Feb 3, 2021

    By chenell lynch
    Wish you could have clients book multiple services with out making it an add on. But other than that, its perfect! Great pricing too.
  • Good but could be better Oct 21, 2019

    By sirrahana
    Relatively simple app to use for scheduling, however there are bugs that need to be fixed. Half the time I have to go to the internet browser to see all my appointments for the month because in the app the "See Dates" button just goes missing meaning I can only see the daily view. Also recently when clients reschedule their appointments, both the old and new appointments show up on my calendar making it difficult for me to know which is the actual new one, and that means I have to go into my emails and find which is the new date + time which is actually an inconvenience because it takes away the entire point of the client rescheduling their appointments themselves. Lastly there's a phantom appointment phenomenon where days will be highlighted as being booked but then I go to click the date and it's actually nothing there. So just a few annoying things that could be fixed and would make my overall app experience much better.
    more
  • I like it but Oct 3, 2019

    By Ehhhu
    I wish the calendar had a weekly view of the appointments. I feel disorganized when I don't have a weekly view, so I change it to daily view but then it’s zoomed in and I have to scroll down from 12 AM to the time I actually begin. I also upgraded to receive text reminders however I’m not receiving any text notification when someone books with me. I rather receive a text notification than via email because then I’ll have to constantly check my emails. I feel like I may be working harder than smarter which is defeating the purpose of my upgrade or choosing this app. I don’t want to download another app because the booking system is amazing and super user friendly. I just think on our end it is a little complicated and not as friendly. If we can just get a weekly view of our appts and a text notification when a client books, I can feel less stressed, more comfortable and happy with the app.
    more
  • Love the Scheduling.... not a fan of the app Jan 15, 2020

    By DawnBuis
    Let me preface this with I LOVE ACUITY SCHEDULING for my riding lesson business. It has completely streamlined scheduling clients and cuts down on the back and forth calls and texts to get clients signed up. The “store front” is beautiful and embeds easily into websites. All of that is GREAT and I highly recommend using it. However, the app is less than useful. Rescheduling group classes is difficult and impossible to just take a 1:00 Tuesday class and put it on Thursday at 5:00 without going to the website. Merging client accounts is not functional on the app. It’s slow to sync/update with changes that were just made. Basically I really recommend the software, but until some things are streamlined and more useful, I wouldn’t bother with the app.
    more
  • Growing business plan: Mar 7, 2020

    By rtbby
    This app isn’t too bad, it’s O.K. There are a few things that just really bug me. The biggest complaint I have is probably the display on the clients end. They always get confused, I think that should be updated; more font options and different set up (a more minimal look). It is slow when clients book and when it glitches that doesn’t help. I would rate the app a 2 because it’s so slow there’s no refresh button; that has caused problems/ missed appointments (sometimes). The app is not easy to read or use (takes forever to maneuver around) I’ve had the app for 3 years now and I prefer to use my browser on my phone. There aren’t much great features like for coupons for example: for coupons your able to put an expiration date on it. If you give out holiday discounts or birthday discounts you cant discount that specific day so if you give a client the coupon ahead of time they can use it any day until that expired date when really it’s meant for 1 specific day (holidays, birthday discounts, etc). I have had the powerhouse player plan, didn’t really seem much of a difference in features. But I can’t complain, I still use it and don’t plan on changing so I think it’s a solid 3/5 stars. I don’t like the constant random updates on the app we’re constantly having to adapt to a new way of working randomly.
    more
  • Dec 28, 2020

    By trisha somers
    Horrible customer service. The website has a glitch where the calendar doesn't work, I notified them and they said they would work on it. It has now been over 4 months and 54 emails back and forth with no solution.

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