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ACPL Mobile

ACPL Mobile

Allen County Public Library

Access essential library services from your mobile device!

3.0 Ratings 527+ Reviews 10K+ Downloads

Ratings & Reviews

3.0
527+ Ratings
  1. 5
    39+%
  2. 4
    8+%
  3. 3
    4+%
  4. 2
    11+%
  5. 1
    38+%
Write a Review
  • Pop up window fix needed Mar 2, 2020

    By Tappingtenor
    I use this app and the digital libraries, like hoopla and overdrive, more than I interface with the brick and mortar. I truly appreciate the access you all have given us. I feel I have endless resources. The only issue I run into is when a pop up appears that asks for me to choose between multiple answers. The text color and the background of the color are both the same shade of grey lol I’m literally selecting options in the blind. Please fix for a higher rating, and thanks for providing quality resources to the our community!
    more
  • Update Aug 19, 2020

    By lovebuzzed
    Edit: I uninstalled my original 4.22 version and reinstalled it and regained former functionality. I’m able to check on my materials, renew, and place holds again. This makes me so happy. Changing my review. With older versions of this app I could place holds and renew materials. This version won’t even pull up the what materials I have checked out or allow me to place a hold or renew. It either needs to be rolled back to a previous version or rewritten completely. I used to love this app.
    more
  • Nov 23, 2019

    By David Foskuhl
    App will not let me sign in since the "upgrade:. I'll wait this out until they get it figured out. Update, you have to go into the website and activate your username to use Mobil. Best bet is to go inside the library. The Georgetown branch information desk did a great job of fixing my issues.
    more
  • Exceeds all expectations Dec 15, 2012

    By Bspickelmier
    This is one of the better designed apps I've ever used. A lot of little touches are present that show a lot of thought went into the design. The search results list shows copies available of each item so you never have to leave the search page if nothing is available. You can scan ISBN bar codes to see if the library has something. Renewing an item took less than half a second. You scan use it to scan your library card (if they added a Passbook function that would be fantastic). You can even have multiple users in the same app (multiple library cards). And this is after my initial 30 second usage of the app, I'm sure there are niceties that I haven't discovered yet. Just phenomenal, kudos to all who are involved.
    more
  • Great app! 10 times better than site! Apr 24, 2013

    By Elfiek
    I have had this app for about a month now. This works so much better than the website. It's great to stay logged in and see at a glance which books you have out and when they are due. The added benefit for me is that the location and hours with number allow me to call my mom, a floater, with out having to search hard for the phone number! I've used the search several times, looks simple and easy. I have yet to be disappointed. If I find something I'll edit this.
    more
  • Nov 25, 2019

    By Carmen Doyle
    This used to be a great app. I could have multiple users logged in, so I could check out books for the entire family. However, since the update, the app has barely worked. The barcode worked, but that's it. I've been trying to search the catalog, and I keep getting no results. No matter what the search is, apparently the library doesn't have it. I really dislike the new update
    more
  • Nov 17, 2019

    By Erich Kelley
    This is terrible now!!! It does NOT work at all. This whole switch over is terrible!!!! I cannot do anything on the app now where I could do everything before. Now I have to go to the website & have everyone's library card handy to check when items are due or to renew or place holds. So much harder than it use to be before the switch. It's TERRIBLE!!!! FIX the app ASAP PLEASE!!!!
    more
  • Dec 24, 2019

    By Ryan Patterson
    This app is just not good. Ever since the system was updated this has not worked the same. It is confusing and difficult to use. I cannot access my account, I do not get notifications, and cannot renew within the app. I've created a new account, as required, and things just haven't worked the same since. I have uninstalled several times, changed my username and password... really just tried to start all over again, but nothing is working correctly. I used to love this app, not anymore.
    more
  • Needs Fixed! Jul 22, 2020

    By xxqoxjwicow222
    This app used to be amazing and very useful before they made adjustments to it. Now, the app does not allow me to place holds. Terrible app now and very frustrating! I hope that they make it usable again
  • Dec 30, 2019

    By Amanda Klingenberger
    App won't communicate with the site so my lists, which I created 2 days ago on new site won't populate app. App insists on one username, website another. Started reading a 7 day express checkout, but it disappeared on the 2nd day as if it had never been checked out and now I have to get in line with the holds. Libby and Overdrive no longer work correctly with either, so I'm stuck on how to checkout and read via mobile. Oh, but my fine info is accurate so there's that.
    more

No reviews available

  • Update Aug 19, 2020

    By lovebuzzed
    Edit: I uninstalled my original 4.22 version and reinstalled it and regained former functionality. I’m able to check on my materials, renew, and place holds again. This makes me so happy. Changing my review. With older versions of this app I could place holds and renew materials. This version won’t even pull up the what materials I have checked out or allow me to place a hold or renew. It either needs to be rolled back to a previous version or rewritten completely. I used to love this app.
    more
  • Exceeds all expectations Dec 15, 2012

    By Bspickelmier
    This is one of the better designed apps I've ever used. A lot of little touches are present that show a lot of thought went into the design. The search results list shows copies available of each item so you never have to leave the search page if nothing is available. You can scan ISBN bar codes to see if the library has something. Renewing an item took less than half a second. You scan use it to scan your library card (if they added a Passbook function that would be fantastic). You can even have multiple users in the same app (multiple library cards). And this is after my initial 30 second usage of the app, I'm sure there are niceties that I haven't discovered yet. Just phenomenal, kudos to all who are involved.
    more
  • Great app! 10 times better than site! Apr 24, 2013

    By Elfiek
    I have had this app for about a month now. This works so much better than the website. It's great to stay logged in and see at a glance which books you have out and when they are due. The added benefit for me is that the location and hours with number allow me to call my mom, a floater, with out having to search hard for the phone number! I've used the search several times, looks simple and easy. I have yet to be disappointed. If I find something I'll edit this.
    more
  • Jan 13, 2021

    By Patt F
    App shuts down when I click on a certain list. The other lists don't have problems. Just one.
  • Just what I wanted for Christmas! Jan 1, 2013

    By jwriston
    This app is exactly what I've been waiting for! It makes a great library system even better! It's easy to perform searches, holds, renewals, and late charge payments. It's also simple to find the closest libraries and check their hours. The only additions I request are organizable searches and the ability to request the ordering of new books and materials. It's a long shot, but being able to scan my phone for parking validation would also be excellent. Great job ACPL!
    more
  • Pop up window fix needed Mar 2, 2020

    By Tappingtenor
    I use this app and the digital libraries, like hoopla and overdrive, more than I interface with the brick and mortar. I truly appreciate the access you all have given us. I feel I have endless resources. The only issue I run into is when a pop up appears that asks for me to choose between multiple answers. The text color and the background of the color are both the same shade of grey lol I’m literally selecting options in the blind. Please fix for a higher rating, and thanks for providing quality resources to the our community!
    more
  • Nov 23, 2019

    By David Foskuhl
    App will not let me sign in since the "upgrade:. I'll wait this out until they get it figured out. Update, you have to go into the website and activate your username to use Mobil. Best bet is to go inside the library. The Georgetown branch information desk did a great job of fixing my issues.
    more
  • Nov 26, 2019

    By Jenny Nolt
    The app is now working again. Much easier to use with the website, not sure what was fixed but very happy that it is After the update it no longer works. I created my username and password and even changed it a few times and uninstalled and reinstalled the app and still can't get on to it
    more
  • Simply won’t work Nov 27, 2019

    By Rennierain
    What a disappointment. The former version always worked. I have tried for days deleting and reloading the new version. It will not log me in. Update: after many days of trying, it is finally working and so far appears to work as great as the previous incarnation.
    more
  • Needs better search options Dec 5, 2014

    By Bellano12
    I would give this a 5 star review if the search would be better. There should be more options to search for something specifically.
  • Frustrated Dec 8, 2019

    By dontwamnaleavenickname
    I’ve reset my password a half dozen times but I can’t place holds, can’t log in reliably, and have no idea when my books are due. I’m trying to be patient but I’m frustrated. Fortunately I can still look up items and see events, so it does have some functionality.
    more
  • Nov 25, 2019

    By Carmen Doyle
    This used to be a great app. I could have multiple users logged in, so I could check out books for the entire family. However, since the update, the app has barely worked. The barcode worked, but that's it. I've been trying to search the catalog, and I keep getting no results. No matter what the search is, apparently the library doesn't have it. I really dislike the new update
    more
  • Apr 28, 2020

    By Kaitlin Palm
    Look, it shouldn't be this difficult to use a library app. I can make personal reading lists, but can't view or access them. What is the point of making lists if you can't easily view or edit them?
  • Feb 12, 2020

    By Deb O
    I had to delete the app and reinstall, sign in again, the get it to find my acct and checkouts. Because of this and the failed renewal on the automated phone renewal, i now have a fine. Sigh
  • Nov 17, 2019

    By Erich Kelley
    This is terrible now!!! It does NOT work at all. This whole switch over is terrible!!!! I cannot do anything on the app now where I could do everything before. Now I have to go to the website & have everyone's library card handy to check when items are due or to renew or place holds. So much harder than it use to be before the switch. It's TERRIBLE!!!! FIX the app ASAP PLEASE!!!!
    more
  • Dec 24, 2019

    By Ryan Patterson
    This app is just not good. Ever since the system was updated this has not worked the same. It is confusing and difficult to use. I cannot access my account, I do not get notifications, and cannot renew within the app. I've created a new account, as required, and things just haven't worked the same since. I have uninstalled several times, changed my username and password... really just tried to start all over again, but nothing is working correctly. I used to love this app, not anymore.
    more
  • Needs Fixed! Jul 22, 2020

    By xxqoxjwicow222
    This app used to be amazing and very useful before they made adjustments to it. Now, the app does not allow me to place holds. Terrible app now and very frustrating! I hope that they make it usable again
  • Dec 30, 2019

    By Amanda Klingenberger
    App won't communicate with the site so my lists, which I created 2 days ago on new site won't populate app. App insists on one username, website another. Started reading a 7 day express checkout, but it disappeared on the 2nd day as if it had never been checked out and now I have to get in line with the holds. Libby and Overdrive no longer work correctly with either, so I'm stuck on how to checkout and read via mobile. Oh, but my fine info is accurate so there's that.
    more
  • Needs Fixed Dec 31, 2020

    By GabrielG123
    At first I used it all the time and it was great. Then it got updated and now it won’t even let me sign in. I would give it five stars if someone could just help me actually use the app!

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