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Acorn TV—The Best In British Television Streaming

Acorn TV—The Best In British Television Streaming

RLJ Entertainment

Stream Award-Winning Crime, Drama and Comedy Series. Anytime, Commercial-Free!

3.3 Ratings 5K+ Reviews 100K+ Downloads
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About Acorn TV—The Best In British Television Streaming

Ratings & Reviews

3.3
5.3K+ Ratings
  1. 5
    45+%
  2. 4
    9+%
  3. 3
    7+%
  4. 2
    6+%
  5. 1
    33+%
Write a Review
  • Unfortunately you can’t choose zero stars. Feb 10, 2020

    By Hate this format
    It used impossible to get any help from Acorn. Don’t bother contacting them. They will do nothing. I have now tried five times. All I got was..hope it’s working now. Please rate us. So I am. If you haven’t done anything for me, not even contacted me what rating can you expect? Well you asked for it and here it is. Ok. They finally sent me a phone number and I called. In the meantime. I had finally found some directions I could follow and perhaps updated it and fixed it. Or they fixed something they had broken...anyway it now works. AND I have a phone number for the future...though I think they have short working hours unlike some companies orne all night and weekends. Phew! In their defense I just realized it all happened over the weekend...but I had expected full service then. Now I know better.
    more
  • Feb 23, 2021

    By Chris Cheung
    I had the same problem as others with the login not being accepted. I sent an email to the help desk and within 3 hours received a response that they had experienced a system problem and had corrected it. The app is otherwise quite user-friendly, and as others have said, the selection of programming is excellent. I have the trial membership but will definitely renew if there are not further service problems. Update Feb 2021: Has functioned perfectly since the initial hiccup. Definitely worth it.
    more
  • Feb 21, 2021

    By Renetta Asaro
    Love so many of the series and show from the Brits, Australia, New Zealand and elsewhere. Nice change of view. The app could use some interface tweaks.. Need to up their game a bit.
  • Feb 12, 2021

    By Christine Smith
    Excellent shows! I watch this more then Netflix. Balthazar is one of the best crime shows I've seen. I'm glued to the TV, even though it is in French but subtitles in English. No problem following this show. Most of their shows are in English. If you don't mind subtitles , this is one great show to watch!
    more
  • Feb 13, 2021

    By Allan Marsh
    Great app on Android TV (MiBox 3). Love the range of older British programmes on there. Sometimes streaming quality can be a bit grainy, so 4 stars not 5.
  • Feb 23, 2021

    By Nancy Wgh
    Worst customer care ever. If you try to contact their customer service do not expect them to read whatever you write. About a week after you email them they will send you a canned stock response that won't help at all. Due to their lack of timely or useful response the entire free trial has been a study in frustration. Avoid this nightmare. Visiting the UK to watch their TV in person would be a far more pleasant option than this nightmare of a product.
    more
  • Worst customer service ever Sep 18, 2020

    By HappyBetta
    After months of happy viewing, something went wrong. I began to get double billed for my subscription, billed by my subscription through iTunes, and then billed directly by acorn. I never signed up directly with acorn, only with iTunes. So I canceled my subscription with acorn, considering that I already had in place an iTunes subscription. Well this is when the horror started. The app indicates that my subscription is canceled, but my iTunes subscription is active. I have been struggling with this for months and I cannot get a straight answer out of their customer service desk. They simply refuse to understand what I am talking about. There is no way to include screenshots when trying to send them messages. And yes there is no restore a purchase link on the home screen. I personally don’t think you can pay for your subscription through iTunes. I think you can download the app from the iTunes Store, but you have to pay acorn directly. The iTunes subscription does not work with this app. I talked to Apple at length about this problem and they are as mystified as I am. It almost seems like there is a scam or some sort of bait and switch problem. There is no Acorn customer service phone number, impossible to speak to a live person, and you will never ever make any sense out of whatever robot you interact with at the help desk.
    more
  • Their app, product team, and support team: ALL GARBAGE!!! Apr 24, 2019

    By Mundaful
    I have been paying for a subscription since December 2018. I subscribe through my AppleTV and they pay Acorn TV every month on time. Yet I can no longer access the service for months now, and the Acorn TV help site says to click the “restore from iTunes purchase” option on the apps homepage. Completely normal, all apps that I subscribe to through iTunes conveniently have this option, it makes sense to have this option. The problem is, IT DOESN’T EXIST ON THE HOMEPAGE OF THE APP. This is such a ridiculous oversight by their team. Suggestion: get a product team who knows what the hell they’re doing and ensure the development team understands that it’s a huge effing problem when your own support pages don’t match the reality of your app. Completely ridiculous. I feel sorry for the devs who have to work on this app... they get blamed for all of the problems that are absolutely things other departments should be owning to make sure the customer experience is a great one. Add to that, not a single one of my emails to their support department (7) were answered. Such a monumental disappointment that despite loving the Acorn TV programming, I will be canceling my subscription and demanding a refund for the last five months.
    more
  • Wonderful app? At first yes, but not now! Jun 20, 2020

    By 88SAMB88
    We love this app so much, we opted for the annual subscription. However, the more we got into a series the worse the navigation got. Nice feature: the app kept tract of the episodes, at first. Bad feature: now that we are into the series, the app does NOT accurately keep tract of our viewing. And if we try to select the correct episode, we get kicked out of the app. Second problem: we subscribed via the google app on our smart tv. We did not set up our account directly in the acorn app. Now, I am trying to view the acorn tv via my iPad, but acorn tv does not recognize my email, so I have no access! So between these two problems, our viewing experience is down the toilet. And yes we have contacted support, but they say the first problem is resolved! Well if that is so, then why did we experience the above problem again just 5 minutes ago? If we can only see the first few episodes of a program, then what is the point of subscribing to what appears to be a wonderful app? If this is not resolved soon, then we will be forced to cancel our annual subscription!
    more
  • Feb 16, 2021

    By Collette Aileen Mattingly
    This app just crashes and crashes and crashes. It's now to the point that nothing will play.

No reviews available

  • Feb 23, 2021

    By Chris Cheung
    I had the same problem as others with the login not being accepted. I sent an email to the help desk and within 3 hours received a response that they had experienced a system problem and had corrected it. The app is otherwise quite user-friendly, and as others have said, the selection of programming is excellent. I have the trial membership but will definitely renew if there are not further service problems. Update Feb 2021: Has functioned perfectly since the initial hiccup. Definitely worth it.
    more
  • Feb 12, 2021

    By Christine Smith
    Excellent shows! I watch this more then Netflix. Balthazar is one of the best crime shows I've seen. I'm glued to the TV, even though it is in French but subtitles in English. No problem following this show. Most of their shows are in English. If you don't mind subtitles , this is one great show to watch!
    more
  • Feb 15, 2021

    By Sylvia De Anda
    If you're an Anglophile like me, you'll love Acorn TV! Also programs from other countries such as France. Balthazar is fantastic! I don't speak French but I can keep up with the subtitles. Definitely worth it.
  • Feb 14, 2021

    By Chloe Conaway Conaway
    Just love most of the series and movies I see on Acorn tv! The Miniaturist is my latest obsession but also have really enjoyed the mystery series from Iceland.
  • Great app Sep 30, 2018

    By CincyDi
    I first signed up for this app when I was on my iMac through the internet. Worked fine on my iMac but when I went to use it on my Apple TV it didn’t recognize me, no matter how many times I tried. So I canceled my subscription and deleted the app on my TV. I was really disappointed. I waited several months then downloaded the app on my Apple TV again. This time I signed up through the app on my Apple TV and now it works perfectly. I love the shows it offers. I watch very few network broadcasts now except the news. I watch almost exclusively acorn tv only. Try it you will love it. My only question now is how do you find out if a show will have new seasons added. I love “The Heart Guy”. Please tell me there will be a season 3.
    more
  • Unfortunately you can’t choose zero stars. Feb 10, 2020

    By Hate this format
    It used impossible to get any help from Acorn. Don’t bother contacting them. They will do nothing. I have now tried five times. All I got was..hope it’s working now. Please rate us. So I am. If you haven’t done anything for me, not even contacted me what rating can you expect? Well you asked for it and here it is. Ok. They finally sent me a phone number and I called. In the meantime. I had finally found some directions I could follow and perhaps updated it and fixed it. Or they fixed something they had broken...anyway it now works. AND I have a phone number for the future...though I think they have short working hours unlike some companies orne all night and weekends. Phew! In their defense I just realized it all happened over the weekend...but I had expected full service then. Now I know better.
    more
  • Feb 21, 2021

    By Renetta Asaro
    Love so many of the series and show from the Brits, Australia, New Zealand and elsewhere. Nice change of view. The app could use some interface tweaks.. Need to up their game a bit.
  • Feb 13, 2021

    By Allan Marsh
    Great app on Android TV (MiBox 3). Love the range of older British programmes on there. Sometimes streaming quality can be a bit grainy, so 4 stars not 5.
  • Excellent value Apr 15, 2018

    By Lyndadoesmyhair
    Note: this app was excellent till Apple/iTunes locked me out! I have All Device Access subscription that I can use anywhere and everywhere else Except iPad. Not AcronTV's fault, 100% Apple problem!!!! Love Brit, Aussie, Kiwi telly and this fits the billI appreciate getting access to my favorite shows faster than waiting for Masterpiece Theatre. Acorn, directly from their website vs iTunes, offers sweet deal when you subscribe for full year in advance. Plus I can access via multiple devices. Selection could be better, especially from down under, but they are stepping up their offerings over the last year. Streaming is typically flawless- when bandwidth allows- so not an Acorn issue, always the internet connection. Acorn is by far the best value, most reliable and most diverse streaming channel, app, out there.
    more
  • Terrific shows, but Feb 25, 2018

    By Sandysan4
    I'm having trouble managing my subscription. I'll figure it out somehow. The description of how to cancel is just wrong. I did send a message. If I just delete the channel will it cancel the subscription? I must have subscribed to your channel with iTunes, they send the bill. If I delete the channel from my iPad will it cancel the subscription? I'm just going to go with the Roku - I figured that one out. Totally stumped with Apple - I think it's Apple that's making this problem, probably with their updates - but it might be me as well. Aaaargh!!! On your help page I "clicked for Apple support and was helped immediately. Now I know how. The problem is when I went into iTunes it did not acknowledge Acorn TV. Just for your info.
    more
  • Broken again on computer and Apple TV Jul 29, 2018

    By Dumbhead
    It works now on all devices, finally, though I will never understand the management process that made the customer experience so bad. And I am still surprised that they did not contact users who had written or called them. Now it works, and content is good. But unlike other streaming we use, Acorn is unique in not making it easy to see where we left off in watching episodes. This is not a good way to be unique. Recent review: First Acorn removed essential functionality (tracking progress on series, for example). Then the app stops working with iPads and iPhones. Then the app stops working with Apple TV. And through it all Acorn decides not to reach out to customers to describe the situation and their progress, and not to tell customers that their remaining option is to log in on web browser. So, self-created technical problems compounded by a poor customer service decision. I think Acorn is shooting itself in the foot. I wonder what will happen to # subscribers, and how many will take this as a signal to try Britbox. An addition to my review from a week ago. At that time Acorn sent me an email telling me they had reset my password and that the app would work with the reset password. It did not. I just received the exact same message. And exactly like before, nothing changes with the reset password. This feels a bit like like the Keystone Cops.
    more
  • I would had give it 5 start but I couldn’t Aug 19, 2020

    By jeilyn824
    When I got this app I was supper exited because I had started watching a series called Hidden on prime then when I got done watching season 1 I found out I couldn’t watch it, because I had to be subscribed to Acorn TV. So I was a bit upset but I said fine I’ll get the App. Finally I get the App I finished Hidden and I am so hooked into this App with all the AMAZING series they got here but now my problem is that I can’t seem to be able to connect to my TV. Everything worked fine nothing has been touched or loved but I can’t watch it on my TV only on my phones. And when I try to connect my phones to the TV screen stay black with the Acorn TV sign on and nothing comes on. Deleted app and re installed still nothing. But I can watch other things from my phone to tv but no Acorn TV. Thank you for the hopes up! I guess I’ll be canceling the membership because I sure don’t like to watch shows on my phone, sorry.
    more
  • Feb 18, 2021

    By Ross Cooper
    The Add to Watchlist doesn't work. I try adding programs to the watchlist and it doesn't stay there...
  • Feb 6, 2021

    By Relationship Review Podcast
    The SERVICE is great. This APP is terrible. I've had Acorn for more than 2 years. I have been waiting for upgrades to the mobile app ... they're just not coming. I have recently gotten a new phone, and hoped that would solve some of the interface issues. No. It's just an old, clunky application. I am PAYING for the content-- and thank heaven I subscribed on the website and not thru Google, if these other reviews are to be believed. But it's 2K21 -- a decent app experience is the minimum, guys.
    more
  • Used to be good...what happened?? Oct 8, 2018

    By Pgh533765
    I’ve been using the acorn tv app with chromecast and up till a couple of weeks ago it worked just fine. Then it suddenly wouldn’t play anything. I gave it a few days and then emailed acorn. It took them SIX DAYS to respond and then it was a “form letter” saying they were aware of the problem and were “diligently” working on it. It’s been another week or two since then and it still isn’t working—but my charge card was charged for the service nonetheless! Now it seems worse—it won’t even recognize my chrome cast anymore. I know it isn’t the chrome cast as Netflix works just fine. Get it fixed, acorn—it was fine before, so undo whatever you did to make it not work!
    more
  • There should be a next episode/resume watching area May 24, 2019

    By Ash1237654!
    Sigh. As other reviews state, this app just isn’t set up like other similar apps. Let me use an extreme example to complain: Midsomer Murders, which currently has 20 seasons! And I want to watch the most recent season, so every time I want to watch a new episode I have to go into the show and scroll down and down and down and down and over in order to find the season and episode I want. Another simple complaint? There’s no need for the exaggerated largeness of the show blocks when you are scrolling through shows. Because of the scale increase on any show you have selected, you can’t read anything in its vicinity immediately above or below. Whyyyyyyyyyyyyyyyy??? Trailer options are pretty awesome though. And so are the show selections.
    more
  • Jan 26, 2021

    By Agnes Schugardt
    Renewed my subscription on Google Pay and it keeps asking me to subscribe after I log in even though I paid for a full year. I like the shows but this inability to connect to 3rd parties like Google or Apple is infuriating. If I get the run around I'm asking for a full refund because I feel like I'm being forced to pay twice.
    more
  • Feb 23, 2021

    By Nancy Wgh
    Worst customer care ever. If you try to contact their customer service do not expect them to read whatever you write. About a week after you email them they will send you a canned stock response that won't help at all. Due to their lack of timely or useful response the entire free trial has been a study in frustration. Avoid this nightmare. Visiting the UK to watch their TV in person would be a far more pleasant option than this nightmare of a product.
    more
  • Worst customer service ever Sep 18, 2020

    By HappyBetta
    After months of happy viewing, something went wrong. I began to get double billed for my subscription, billed by my subscription through iTunes, and then billed directly by acorn. I never signed up directly with acorn, only with iTunes. So I canceled my subscription with acorn, considering that I already had in place an iTunes subscription. Well this is when the horror started. The app indicates that my subscription is canceled, but my iTunes subscription is active. I have been struggling with this for months and I cannot get a straight answer out of their customer service desk. They simply refuse to understand what I am talking about. There is no way to include screenshots when trying to send them messages. And yes there is no restore a purchase link on the home screen. I personally don’t think you can pay for your subscription through iTunes. I think you can download the app from the iTunes Store, but you have to pay acorn directly. The iTunes subscription does not work with this app. I talked to Apple at length about this problem and they are as mystified as I am. It almost seems like there is a scam or some sort of bait and switch problem. There is no Acorn customer service phone number, impossible to speak to a live person, and you will never ever make any sense out of whatever robot you interact with at the help desk.
    more
  • Their app, product team, and support team: ALL GARBAGE!!! Apr 24, 2019

    By Mundaful
    I have been paying for a subscription since December 2018. I subscribe through my AppleTV and they pay Acorn TV every month on time. Yet I can no longer access the service for months now, and the Acorn TV help site says to click the “restore from iTunes purchase” option on the apps homepage. Completely normal, all apps that I subscribe to through iTunes conveniently have this option, it makes sense to have this option. The problem is, IT DOESN’T EXIST ON THE HOMEPAGE OF THE APP. This is such a ridiculous oversight by their team. Suggestion: get a product team who knows what the hell they’re doing and ensure the development team understands that it’s a huge effing problem when your own support pages don’t match the reality of your app. Completely ridiculous. I feel sorry for the devs who have to work on this app... they get blamed for all of the problems that are absolutely things other departments should be owning to make sure the customer experience is a great one. Add to that, not a single one of my emails to their support department (7) were answered. Such a monumental disappointment that despite loving the Acorn TV programming, I will be canceling my subscription and demanding a refund for the last five months.
    more
  • Wonderful app? At first yes, but not now! Jun 20, 2020

    By 88SAMB88
    We love this app so much, we opted for the annual subscription. However, the more we got into a series the worse the navigation got. Nice feature: the app kept tract of the episodes, at first. Bad feature: now that we are into the series, the app does NOT accurately keep tract of our viewing. And if we try to select the correct episode, we get kicked out of the app. Second problem: we subscribed via the google app on our smart tv. We did not set up our account directly in the acorn app. Now, I am trying to view the acorn tv via my iPad, but acorn tv does not recognize my email, so I have no access! So between these two problems, our viewing experience is down the toilet. And yes we have contacted support, but they say the first problem is resolved! Well if that is so, then why did we experience the above problem again just 5 minutes ago? If we can only see the first few episodes of a program, then what is the point of subscribing to what appears to be a wonderful app? If this is not resolved soon, then we will be forced to cancel our annual subscription!
    more
  • Feb 16, 2021

    By Collette Aileen Mattingly
    This app just crashes and crashes and crashes. It's now to the point that nothing will play.

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