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Accredo

Accredo

Accredo Health Group, Inc

Manage your Accredo specialty medications on the go

4.8 Ratings 14K+ Reviews 50K+ Downloads

Ratings & Reviews

Write a Review
  • Aug 30, 2021

    By Carolyn Bishop
    Easy to set up and navigate. Convenient way to order medication refills.
  • Sep 9, 2021

    By Dana Hall
    I am so happy with Accredo, it is so easy to order medications. They are so friendly, my medication arrives right on time.
  • Aug 17, 2021

    By Jeff Katta
    Quick and easy online functionality.
  • Accredo App - Refill Process Apr 3, 2020

    By Sharon Verner
    Getting my medication from Accredo was a bit of a challenge, at first, between my Insurance company, prescriber release, and pharmacy rep, but I’m happy to say that After several hour long phone calls on getting everything straightened out, I’m now able to submit refills straight through from the Accredo App. No hassle, super easy, and you can even create reminders under the settings. Very satisfied with using Accredo as my speciality pharmacy!
  • Aug 27, 2021

    By Janice Wendorf
    easy to navigate, a pleasure to use!
  • Convenient! Sep 6, 2019

    By Jq531
    I cannot believe how easy it was to place my order via the app! So much more time convenient and easier than waiting on the phone to place the order and being transferred, etc. I put in my info, choose the date I want my meds delivered, and done! Simple as that! This is going to make monthly reorders so much easier! Awesome job, Accredo!
  • Jul 26, 2021

    By Tue Nguyen
    the delivery is changed to one day. I love this
  • Not happy Aug 8, 2019

    By no app happy
    What a pain... I thought this app would make it a piece of cake to reorder... heck no.. it is circle of not being able to log in, not either having the right password, then trying to reset, then it tells me not authorized.. what? I am the only user, then it wants for you to call support, well, I can do that before the app.. geesh.. Got customer support, the fault was on my end... changed my rating on this app... I bet the support people roll their eyes at people like me... thank you for the patience...
  • Jul 30, 2021

    By Michelle Bachman
    makes getting your meds & a reminder easy. love it
  • Great job! Jun 4, 2021

    By Breram3785
    This is a great app, it makes it so much easier to order Your meds instead of being on the phone answering the same questions or having to hold for a long time to speak to someone. You also have the option of doing it any time you of the day! The app run smoothly and it’s super easy to understand. Great job!
  • Aug 30, 2021

    By Carolyn Bishop
    Easy to set up and navigate. Convenient way to order medication refills.
  • Sep 9, 2021

    By Dana Hall
    I am so happy with Accredo, it is so easy to order medications. They are so friendly, my medication arrives right on time.
  • Aug 17, 2021

    By Jeff Katta
    Quick and easy online functionality.
  • Accredo App - Refill Process Apr 3, 2020

    By Sharon Verner
    Getting my medication from Accredo was a bit of a challenge, at first, between my Insurance company, prescriber release, and pharmacy rep, but I’m happy to say that After several hour long phone calls on getting everything straightened out, I’m now able to submit refills straight through from the Accredo App. No hassle, super easy, and you can even create reminders under the settings. Very satisfied with using Accredo as my speciality pharmacy!
  • Aug 27, 2021

    By Janice Wendorf
    easy to navigate, a pleasure to use!
  • Convenient! Sep 6, 2019

    By Jq531
    I cannot believe how easy it was to place my order via the app! So much more time convenient and easier than waiting on the phone to place the order and being transferred, etc. I put in my info, choose the date I want my meds delivered, and done! Simple as that! This is going to make monthly reorders so much easier! Awesome job, Accredo!
  • Jul 26, 2021

    By Tue Nguyen
    the delivery is changed to one day. I love this
  • Not happy Aug 8, 2019

    By no app happy
    What a pain... I thought this app would make it a piece of cake to reorder... heck no.. it is circle of not being able to log in, not either having the right password, then trying to reset, then it tells me not authorized.. what? I am the only user, then it wants for you to call support, well, I can do that before the app.. geesh.. Got customer support, the fault was on my end... changed my rating on this app... I bet the support people roll their eyes at people like me... thank you for the patience...
  • Jul 30, 2021

    By Michelle Bachman
    makes getting your meds & a reminder easy. love it
  • Great job! Jun 4, 2021

    By Breram3785
    This is a great app, it makes it so much easier to order Your meds instead of being on the phone answering the same questions or having to hold for a long time to speak to someone. You also have the option of doing it any time you of the day! The app run smoothly and it’s super easy to understand. Great job!
  • I would give no stars if I could May 29, 2021

    By mommabatxxx
    They’ve wrongfully charged my card thousands of dollars twice. 8,000 dollars total. They can’t even give me an explanation as to how it happened. After the first time took my card off auto pay to insure it didn’t happen again. I’ve spent probably hours now on the phone with them. They couldn’t even immediately give me my money back and blamed my bank they said three to five buisness days and I called my bank and they said acredo just hasn’t put the money back yet. I couldn’t even pay for my groceries they’ve left me with no money twice during a pandemic. My insurance won’t cover my medication unless it’s through acredo and when I ordered my meds after the first accidental charge I asked the woman several times how much it was going to cost and that I couldn’t be charged thousands again. My meds were supposed to coat five dollars. She assured me it wouldn’t happen again. Honestly this has been such a nightmare I’d rather just be sick then to have to get my meds from them and keep dealing with this.
  • Really bad service and delay of medication May 11, 2020

    By bluecloser
    Accredo specialty pharmacy service is unbelievably bad. My doctor was able to locate any other pharmacies to send prescriptions but accredo, after trying phone numbers and addresses etc. Had many calls with accredo and everything was assured by them that they would reach to my doctor immediately by “patient rescue” action. And my doctor never heard from them. And then every time when I spoke to them the agent had no record at all on previous calls so I had to describe again. Eventually I ran our medication for more than a week so I had to ask my doctor to send prescription to CVS which worked immediately. But Cigna would force me to use accredo. I hope they fix the problem so I would be able to get medication this time. Finger crossed.
  • Jul 13, 2021

    By Andrew Watson
    Useless! Now asks for a secondary payment and won't go through without one. Never needed a secondary payment before. Now I have to waste time phoning in my refills. Fix this ASAP!
  • App doesn’t even show an Rx Jan 13, 2021

    By SquireJoseph
    Accredo is a real pain to deal with. The app is useless, it doesn’t show current active orders. Accredo calls on the phone for refills and leaves voice mails, rather than just fill the refill on a monthly basis. They don’t honor copay assistance programs from major manufacturers on refills. Every month is starting over with them just to get a refill. I just got an email that I owe a $250 copay for an in-process refill, log in to the app and the last refill it shows is from September. With sloppy business practices like this, confirm that what they send you is actually the correct medication. It was easier getting refills from Walgreens.
  • Crappy company with a crappy app Mar 25, 2020

    By La Jolla Bill
    The company makes its money by delaying expensive medication to patients by making patients reorder recurring prescriptions each month, when it should be on auto. I should have known that their app would not make ordering easier. After calling their “24/7” line to speak to a pharmacist and finding that no one was there, I tried the app, but couldn’t log in, despite entering a prescription number starting with 9 zeros and about six other digits. These people are the least sincere people in healthcare, which is saying a lot!
  • May 25, 2021

    By Michael Bowerman
    Latest update is a fail. Can't login, no characters show up when typing user or pw. Needs a fix asap.
  • Awful! Mar 26, 2021

    By not fast and convenient
    If I could give a negative number of stars, I would. I’m not sure if it’s a problem with the app or the company, but I have to call multiple times every month in order to get my medication. The delivery date keeps changing to a later date after my order has been placed. I have missed my medication because of it. Every month I spend at least 30 minutes on the phone with the representative telling me there are no protocols holding up the order, so they don’t know what the problem is.
  • Terrible Jan 7, 2021

    By RX-less in Missouri
    BCBS changed specialty pharmacies effective January 1. It has been a nightmare. Accredo calls me multiple times a day asking for the same information. Last time I spoke with them—I told them to figure it out but I can’t keep providing the same information with no results. I am now overdue for my medication. There is no end in sight. Humira is life changing for me. I cannot believe this company is in the drivers seat to my health—-they have been completely useless. I hope BCBS will change back to AllianceRX. They were wonderful.
  • Aug 3, 2021

    By Perry Smith
    I installed the app on my Pixel phone, but was unable to login. Called technical support and was assured that they could resolve the issue, somehow the application was convinced my username was not the valid one that worked on the website. Was told that the technical support would resolve the issue. They did not. Followed up that phone call with an email which did not get a response. I have uninstalled the app.

No reviews available

No reviews available

  • Aug 30, 2021

    By Carolyn Bishop
    Easy to set up and navigate. Convenient way to order medication refills.
  • Sep 9, 2021

    By Dana Hall
    I am so happy with Accredo, it is so easy to order medications. They are so friendly, my medication arrives right on time.
  • Aug 17, 2021

    By Jeff Katta
    Quick and easy online functionality.
  • Accredo App - Refill Process Apr 3, 2020

    By Sharon Verner
    Getting my medication from Accredo was a bit of a challenge, at first, between my Insurance company, prescriber release, and pharmacy rep, but I’m happy to say that After several hour long phone calls on getting everything straightened out, I’m now able to submit refills straight through from the Accredo App. No hassle, super easy, and you can even create reminders under the settings. Very satisfied with using Accredo as my speciality pharmacy!
  • Aug 27, 2021

    By Janice Wendorf
    easy to navigate, a pleasure to use!
  • Convenient! Sep 6, 2019

    By Jq531
    I cannot believe how easy it was to place my order via the app! So much more time convenient and easier than waiting on the phone to place the order and being transferred, etc. I put in my info, choose the date I want my meds delivered, and done! Simple as that! This is going to make monthly reorders so much easier! Awesome job, Accredo!
  • Jul 26, 2021

    By Tue Nguyen
    the delivery is changed to one day. I love this
  • Jul 30, 2021

    By Michelle Bachman
    makes getting your meds & a reminder easy. love it
  • Great job! Jun 4, 2021

    By Breram3785
    This is a great app, it makes it so much easier to order Your meds instead of being on the phone answering the same questions or having to hold for a long time to speak to someone. You also have the option of doing it any time you of the day! The app run smoothly and it’s super easy to understand. Great job!
  • Jul 30, 2021

    By Judy Anderson
    Convenient refill process!
  • Not happy Aug 8, 2019

    By no app happy
    What a pain... I thought this app would make it a piece of cake to reorder... heck no.. it is circle of not being able to log in, not either having the right password, then trying to reset, then it tells me not authorized.. what? I am the only user, then it wants for you to call support, well, I can do that before the app.. geesh.. Got customer support, the fault was on my end... changed my rating on this app... I bet the support people roll their eyes at people like me... thank you for the patience...
  • Reminders could be improved Oct 20, 2020

    By flowers3mama
    I have to take a med every other day. I think this app would be much improved if there was a custom setting for putting in a reminder. Or allow you to set up 3 different reminders for the same medication. Asking for improvements.
  • Great for ordering Apr 12, 2018

    By Not so loyal viewer anymore...
    As a MS patient, I find this(as well as so many more)app very useful. I however find it extremely disappointing that I’ve written in about this since January, and you just updated you app so much that you had to robo call me to let me know how great it is. It is absolutely amazing, that so many apps out there (of which yours is too) do not use landscape mode. It’s a easy fix, and would REALLY be helpful to those of us who really do need the help. Thanks for listening.
  • Reminder not usable Jul 22, 2019

    By Sharps Guy
    The app is okay. I’m glad that they put one out finally. Aside from ordering or viewing your order history, the only thing the app can do is remind you to take your medicine. As long as, that is, you take yours either daily, weekly, or monthly. If not (like every two weeks), then you can’t use the reminder feature. It needs more customization.
  • Jul 19, 2021

    By Greg Hild
    they take too long processing a refill putting me late restarting my next set of chemo.
  • Problem with the app Jul 6, 2020

    By Magicact1957
    Since the last update, I can no longer see my payment history and today when placing an order it never asked me for my co-payment. I had to call Accredo to resolve this. I spoke with several representatives with no success getting to the right person. The App was terrific before the last update. Thank you

No reviews available

  • I would give no stars if I could May 29, 2021

    By mommabatxxx
    They’ve wrongfully charged my card thousands of dollars twice. 8,000 dollars total. They can’t even give me an explanation as to how it happened. After the first time took my card off auto pay to insure it didn’t happen again. I’ve spent probably hours now on the phone with them. They couldn’t even immediately give me my money back and blamed my bank they said three to five buisness days and I called my bank and they said acredo just hasn’t put the money back yet. I couldn’t even pay for my groceries they’ve left me with no money twice during a pandemic. My insurance won’t cover my medication unless it’s through acredo and when I ordered my meds after the first accidental charge I asked the woman several times how much it was going to cost and that I couldn’t be charged thousands again. My meds were supposed to coat five dollars. She assured me it wouldn’t happen again. Honestly this has been such a nightmare I’d rather just be sick then to have to get my meds from them and keep dealing with this.
  • Really bad service and delay of medication May 11, 2020

    By bluecloser
    Accredo specialty pharmacy service is unbelievably bad. My doctor was able to locate any other pharmacies to send prescriptions but accredo, after trying phone numbers and addresses etc. Had many calls with accredo and everything was assured by them that they would reach to my doctor immediately by “patient rescue” action. And my doctor never heard from them. And then every time when I spoke to them the agent had no record at all on previous calls so I had to describe again. Eventually I ran our medication for more than a week so I had to ask my doctor to send prescription to CVS which worked immediately. But Cigna would force me to use accredo. I hope they fix the problem so I would be able to get medication this time. Finger crossed.
  • Jul 13, 2021

    By Andrew Watson
    Useless! Now asks for a secondary payment and won't go through without one. Never needed a secondary payment before. Now I have to waste time phoning in my refills. Fix this ASAP!
  • App doesn’t even show an Rx Jan 13, 2021

    By SquireJoseph
    Accredo is a real pain to deal with. The app is useless, it doesn’t show current active orders. Accredo calls on the phone for refills and leaves voice mails, rather than just fill the refill on a monthly basis. They don’t honor copay assistance programs from major manufacturers on refills. Every month is starting over with them just to get a refill. I just got an email that I owe a $250 copay for an in-process refill, log in to the app and the last refill it shows is from September. With sloppy business practices like this, confirm that what they send you is actually the correct medication. It was easier getting refills from Walgreens.
  • Crappy company with a crappy app Mar 25, 2020

    By La Jolla Bill
    The company makes its money by delaying expensive medication to patients by making patients reorder recurring prescriptions each month, when it should be on auto. I should have known that their app would not make ordering easier. After calling their “24/7” line to speak to a pharmacist and finding that no one was there, I tried the app, but couldn’t log in, despite entering a prescription number starting with 9 zeros and about six other digits. These people are the least sincere people in healthcare, which is saying a lot!
  • May 25, 2021

    By Michael Bowerman
    Latest update is a fail. Can't login, no characters show up when typing user or pw. Needs a fix asap.
  • Awful! Mar 26, 2021

    By not fast and convenient
    If I could give a negative number of stars, I would. I’m not sure if it’s a problem with the app or the company, but I have to call multiple times every month in order to get my medication. The delivery date keeps changing to a later date after my order has been placed. I have missed my medication because of it. Every month I spend at least 30 minutes on the phone with the representative telling me there are no protocols holding up the order, so they don’t know what the problem is.
  • Terrible Jan 7, 2021

    By RX-less in Missouri
    BCBS changed specialty pharmacies effective January 1. It has been a nightmare. Accredo calls me multiple times a day asking for the same information. Last time I spoke with them—I told them to figure it out but I can’t keep providing the same information with no results. I am now overdue for my medication. There is no end in sight. Humira is life changing for me. I cannot believe this company is in the drivers seat to my health—-they have been completely useless. I hope BCBS will change back to AllianceRX. They were wonderful.
  • Aug 3, 2021

    By Perry Smith
    I installed the app on my Pixel phone, but was unable to login. Called technical support and was assured that they could resolve the issue, somehow the application was convinced my username was not the valid one that worked on the website. Was told that the technical support would resolve the issue. They did not. Followed up that phone call with an email which did not get a response. I have uninstalled the app.

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