Facebook_pixel
Accor All - Hotel booking

Accor All - Hotel booking

Accor All

Book that dream hotel and get the very best travel deal

4.4 Ratings 79K+ Reviews 1M+ Downloads
Sorry, there are no coupons for this app. You can request a coupon or check out similar offers from AppGrooves.

About Accor All - Hotel booking

Book that dream hotel and get the very best travel deal
see more about Accor All - Hotel booking

Ratings & Reviews

4.4
78.9K+ Ratings
  1. 5
    68+%
  2. 4
    19+%
  3. 3
    5+%
  4. 2
    3+%
  5. 1
    6+%
Write a Review
  • Almost there... Mar 8, 2020

    By Hal06
    Would be great to be able to change dates after selecting property or even after selecting room. If I want to check how much it would cost to extend my stay, I have to go back right at the beginning. On the bright side: you can use a Revolut or N26 and have pre-payment made in local currency. That is great!
    more
  • 5 star stays with a 3 star app Jun 1, 2019

    By Mimi from Texas
    Love these properties and will continue to stay for personal overnights. Would love it if their app had the option to pull up folios from recent stays for business trips. I have a Fairmont loyalty number which I use for bookings through a corporate travel site. Marriott and Hilton are able to integrate loyalty numbers (frequent stay profiles) with the site so that when I open their apps my recent and upcoming reservations are preloaded. Moreover, when it comes time to reconcile corporate expenses at the end of the month, I don’t have to hunt for a paper copy of my folio; it’s all in my profile on the app. That feature and digital check in options would bring the quality of the app more in line with the quality of the properties.
    more
  • Feb 1, 2021

    By Elizabeth Harris
    Easy to use. When I looked to make my booking there was a 20% discount available - great for me. App saved time and money. However I could not see where I could add requests. Thanks
  • Lovely hotel unlovely receptionists Dec 21, 2019

    By Ex. cel
    I booked a last minute stay in Ottawa, talked to online reservation. They were great. They stated a fee. I took it . Arrived at Ottawa. They did not believe the price quoted to me. Who did I talk to, they asked. What was the promo code,etc. I saidI can’t remember his name. I only know I spoke to Accor folks. They checked my company in. Lo and behold, they charged us with their own fee. This was bad business for me. First of all, I had a ACCOR membership. It means ( to me) that I am loyal to the brand. However, what management did meant they did not believe what I stated. They beloved me to be a liar. I felt so disrespected . I have not booked with this hotel since. How do u build brand loyalty like that? I am so disappointed.
    more
  • Loyalty is the key. Jan 16, 2020

    By Capt Bennaji
    Using the Accor hotels for 6 years now, i would like to thank the whole team globaly for the hard work,hospitality, and the smile that almost every staff member is carrying it. As a gold member of the accor i enjoy every moment either on a business trip or leisure, the way i can use or transfer my point from other firms like airlines is a plus. The variety of hotels almost every part in the world makes you feel home wherever u go, with high or low budget. Im not planing to change to other groups for the time being.
    more
  • Feb 9, 2021

    By Joekarl Diaz
    It doesn't save my previous search choices ie number of adults and children. I constantly have to enter details each time I go back the pages. The searches also provide false info on availability and prices. After a few read and clicks the hotel ends up not available or the price is not the same as shown in the summary. App is not that user friendly.
    more
  • Feb 12, 2021

    By Mrs Charles Fernandez
    Very rigid, cannot make changes. More expensive in comparison to other app.
  • Feb 16, 2021

    By laurencia debora
    Hard to get free nights to room that I want. Its only good to get discount member service and food.
  • Jan 28, 2021

    By Mel Forsyth
    Can't search for accommodation. Everytime I have put in a search I get an "it's not you it's us..." error. Been like this for weeks. Reinstalled the app but no difference
  • Bug reports (3) Jun 14, 2018

    By Nevengal
    Have one night stay in a hotel on June 24th and the other one night stay at the same hotel on July 19th. App shows that I have 26 day stay at that hotel. On the web site it is correctly displayed as two one day stays. For some reason not all reservations are visible in the app even though they are in the system with the same name and member number. Adding manually reservation to the app does not reflect on the web site. All together seems that more QA would be a good investment if you want people to use the app. I plan to delete it for the 3rd time since it really does not allow me to do very basic things.
    more
  1. Everything you could need in a single travel app! Instant confirmation, online check-in, offline interactive maps & 70 travel guides in 8 languages
  2. Over 2,000 destinations across multiple well-known brands: ibis, Novotel, Raffles, Fairmont, Mercure, Sofitel, Pullman, MGallery, Suite Novotel & more
  3. Receive a notification 48 hours prior to your arrival, as well as exclusive promotions, check-in and check-out times, and more helpful information

Reviewed by Kaylin on November 20, 2018

  • Loyalty is the key. Jan 16, 2020

    By Capt Bennaji
    Using the Accor hotels for 6 years now, i would like to thank the whole team globaly for the hard work,hospitality, and the smile that almost every staff member is carrying it. As a gold member of the accor i enjoy every moment either on a business trip or leisure, the way i can use or transfer my point from other firms like airlines is a plus. The variety of hotels almost every part in the world makes you feel home wherever u go, with high or low budget. Im not planing to change to other groups for the time being.
    more
  • Great application and great service Aug 12, 2019

    By barsydu
    I am with Accrohotels for more than 5 years. This is a great system. I used to book a hotel through Accrohotels and made a mistake in date of booking. The booking was non refundable, hovered I wrote email to Accrohotels and asked to re-book the same hotel for one day later. They DID it to me. Thank you very much for such a great service- I am your loyal costumer!!! I recommend the Accrohotels to all travelled who wish to be sure that this structure really will support your traveling needs.
    more
  • My first 5 star week Jan 21, 2019

    By Paelkins
    I have been here at the Pullman for one whole week now and have nothing but wonderful things to say about the entire staff. My room is comfortable and cozy with all the extra touches of flowers,sparkling water and extra pillows. The staff at the desk goes out of their way to help me find my way around the city, The hotel... and even the train station whenever I have a question. They have help me print out tickets and are very friendly. My room staff is also very attentive when I need anything from an extra pillow or silverware , extra coat hangers More coffee, help figuring out the washing machine. Traveling to another country can be challenging in the beginning and I feel very welcome here and taken care of. I can’t say enough about the entire team and look forward to my extended stay. Danke schon. Patricia Elkins
    more
  • Great app with ease of booking Dec 22, 2017

    By alromeb
    It's not complicated and simple to use! But, still not optimized for the iPhone X! Always reliable and you simply manage all your reservations without hassle! Besides, this group of hotels offer the widest varieties that suit ALL budgets, from the most luxurious to the real budget ones! And they also offer non-group participants, many of which are enrolled in the membership program
    more
  • Feb 10, 2021

    By Deb Clarke
    Very easy to use though I missed if there was a comments area for special requests
  • Almost there... Mar 8, 2020

    By Hal06
    Would be great to be able to change dates after selecting property or even after selecting room. If I want to check how much it would cost to extend my stay, I have to go back right at the beginning. On the bright side: you can use a Revolut or N26 and have pre-payment made in local currency. That is great!
    more
  • Feb 1, 2021

    By Elizabeth Harris
    Easy to use. When I looked to make my booking there was a 20% discount available - great for me. App saved time and money. However I could not see where I could add requests. Thanks
  • Dec 21, 2020

    By David Nod1
    + Simple to use and non clunky. Works well and does what is supposed to do. - Sometimes prices announced on landing page not the same as actual prices published when going through room rates
  • Dec 26, 2020

    By Hendrik Rahardja
    Great Job, very useful and easy to use. Always need improvement so i rate it 4 stars
  • Feb 6, 2021

    By Wendy Sowton
    A little confusing with room no and no of people. Nearly booked wrong order.
  • 5 star stays with a 3 star app Jun 1, 2019

    By Mimi from Texas
    Love these properties and will continue to stay for personal overnights. Would love it if their app had the option to pull up folios from recent stays for business trips. I have a Fairmont loyalty number which I use for bookings through a corporate travel site. Marriott and Hilton are able to integrate loyalty numbers (frequent stay profiles) with the site so that when I open their apps my recent and upcoming reservations are preloaded. Moreover, when it comes time to reconcile corporate expenses at the end of the month, I don’t have to hunt for a paper copy of my folio; it’s all in my profile on the app. That feature and digital check in options would bring the quality of the app more in line with the quality of the properties.
    more
  • Lovely hotel unlovely receptionists Dec 21, 2019

    By Ex. cel
    I booked a last minute stay in Ottawa, talked to online reservation. They were great. They stated a fee. I took it . Arrived at Ottawa. They did not believe the price quoted to me. Who did I talk to, they asked. What was the promo code,etc. I saidI can’t remember his name. I only know I spoke to Accor folks. They checked my company in. Lo and behold, they charged us with their own fee. This was bad business for me. First of all, I had a ACCOR membership. It means ( to me) that I am loyal to the brand. However, what management did meant they did not believe what I stated. They beloved me to be a liar. I felt so disrespected . I have not booked with this hotel since. How do u build brand loyalty like that? I am so disappointed.
    more
  • Has anybody tested this thing? Sep 22, 2017

    By BelgiumRoland
    It’s bad enough that the app can bother to remember even my login (though I’d like that it also offers a choice to remember the password). After I painfully logged in for the nth time, the app doesn’t even show the reservations i have made two days ago on my iPad. So I go to search for them. I have more than 3 reservations showing in my history so the fields to enter the reservation number to search is at the bottom of the iPhone screen. So when I tap the field, the keyboard shows up which is a pretty good th NV when you want to type something but the problem is that the field remains at the bottom of the screen, hidden by the keyboard 😳. As I’m trying to paste my reservation number in (there is just no way I can Remberg that random sample of the Latin alphabet) I can’t have the paste button to show because I can’t do a long tap In the field that is now hidden by the keyboard. Hence my question: has anybody tested this thing?
    more
  • Jan 1, 2021

    By Shannon Siebel
    It's good when it works but there are often problems and you can't use it. Would also be good if it showed the specials such as red hot rooms in one place.
  • Just needs a little improvement Dec 15, 2017

    By njwetsu
    This is one of the apps I use when I travel around Europe or Asia as it works well enough for it’s basic function. However; it lags far behind it’s rival hotel apps which I end up using more often then this one. My complaints/improvements are short: 1) I wish it had integration with Apple Wallet. 2) I wish it persisted your searches if you switch to another app and then back to the AccorHotels app. That’s it for complaints/improvements from my stand point.
    more
  • Feb 9, 2021

    By Joekarl Diaz
    It doesn't save my previous search choices ie number of adults and children. I constantly have to enter details each time I go back the pages. The searches also provide false info on availability and prices. After a few read and clicks the hotel ends up not available or the price is not the same as shown in the summary. App is not that user friendly.
    more
  • Feb 16, 2021

    By laurencia debora
    Hard to get free nights to room that I want. Its only good to get discount member service and food.
  • Feb 2, 2021

    By Joseph Rudolph
    When trying to log in and book accommodation you can't all you get is a message saying its not you.i have even reset password. Agrrr😡
  • Old app much better Dec 14, 2019

    By Coventrm
    Not a fan of the new app. First, the search is way to literal. One of the great things about the old app was that one could search for a place and then it would show you things nearby. Current search is pitiful. Also, the photos of hotel and rooms used to go full size. Now they are tiny and chopped off. Accor is my favorite hotel brand and I have Platinum status. But this new app is in need of work. I will probably start using the website instead.
    more
  • A major improvement, but still no Wallet support Dec 4, 2019

    By A fan of the real yannick b
    I've been holding top-tier status within the Accor group for a while now, and they're still one of my favorite groups, this new update is aligning Accor with the apps of other big hotel groups (I won't name any, but you can have a try for yourself), in terms of ease of use and general user experience quality. But, STILL no Apple Wallet support?! I'm really waiting for this. Accor is the only major hotel group that still doesn't support it!
    more
  • Feb 12, 2021

    By Mrs Charles Fernandez
    Very rigid, cannot make changes. More expensive in comparison to other app.
  • Jan 28, 2021

    By Mel Forsyth
    Can't search for accommodation. Everytime I have put in a search I get an "it's not you it's us..." error. Been like this for weeks. Reinstalled the app but no difference
  • Bug reports (3) Jun 14, 2018

    By Nevengal
    Have one night stay in a hotel on June 24th and the other one night stay at the same hotel on July 19th. App shows that I have 26 day stay at that hotel. On the web site it is correctly displayed as two one day stays. For some reason not all reservations are visible in the app even though they are in the system with the same name and member number. Adding manually reservation to the app does not reflect on the web site. All together seems that more QA would be a good investment if you want people to use the app. I plan to delete it for the 3rd time since it really does not allow me to do very basic things.
    more
  • Jan 16, 2021

    By DHRUV MEHTA
    Waste of Money , Can get Hotel bookings at better rate. ni response on tickets raised.
  • Absolute worst hotel app Sep 7, 2019

    By honk obo
    I travel quite a bit and use multiple hotel apps. This is by far the worst I have seen. It’s confusing, doesn’t find or save bookings, doesn’t save preferences, doesn’t use Face ID. It doesn’t allow you to check in. Doesn’t offer digital key. Click on the link to view your status benefits and the page loads...blank. Go to see your advantages and the page is...blank. Did the developers even test this? Does Accor have a QA group? Who approved this for public release? Nothing in the app works. Why even have this?
    more

What’s Groovy

What’s Subpar

Loading...

25 Coupons in Travel & Local