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ABCmouse.com

ABCmouse.com

Age of Learning, Inc.

ABCmouse offers a full online learning program for kids 2—8.

4.5 Ratings 514K+ Reviews 10M+ Downloads
Featured on Homeschooling: Is it Really All That?

About ABCmouse.com

ABCmouse offers a full online learning program for kids 2—8.
see more about ABCmouse.com

Ratings & Reviews

4.5
514.3K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Sep 14, 2020

    By Shalom P.S.
    My children have used this app since they were toddlers. They are now upper elementary students. ABC Mouse gave them a great foundation before they entered preschool AND we still use it today! My eldest child has moved on to Adventure Academy which is for older children and he loves it. The other children are excited to move up as well! I am a teacher by profession so I highly recommend this app to my students/parents. I wanted nothing but the best for my children and ABC Mouse is THE BEST!
    more
  • Sep 8, 2020

    By Gabriella Mol
    I previously wrote a negative review because there were problems loading up the app. It always said I was offline. But all I needed was to have a VPN to the USA on. Although this is inconvenient, I'm glad it at least works with a VPN- better than constantly being told I'm offline when I'm not... I'd like to have this available in other countries?
    more
  • Love it/but Apr 4, 2020

    By crazystriderboy
    Is awesome and covers a range of skills. You can tell thought and care is put into it. I have two big issues, one is I haven’t found a way to keep my child locked into there name only and from poking around into other more parental areas of the app. The can’t change anything without a password but they get to info related screens easily and problematical for me. They have siblings with accounts and sometimes poke around and accidentally change a different account or my 2 year old during her FreeTime play with abc mouse alway always always clicked over into the I think more parental area. Like the first screen for assessments or stuff like that. The second is, having time limits I can set for the class pet. Soon as I’m not looking for 10 minutes the kids find there way over to the class pet and mindless move around the pet toys and loose to much time on that screen. I would heavily suggest getting a good UI team to rethink kid/multi kid/ parent management screen limits similar to screen time and guided access for various features in the app. The whole idea would be how can we keep the kid locked into the more educational parts and give the parents a way to get to what they need with some additional steps the kids can’t overcome.
    more
  • Sep 2, 2020

    By Brian Reynolds
    Absolutely love the app. Me and my wife seen the commercial years ago and decided to try it out for our 2 year old son.He is now 7 and we've had it ever since.I dont want to sound like a commercial but I really believe it taught him so many subjects as a stepping stone to being the top of his class every year at school.The only downside in my opinion is that theres not much to do once your child does get about 6 or 7 but we know use it for my niece and will continue to use it for our future kids
    more
  • GREAT LEARNING SOURCE 😃 Jun 12, 2018

    By AshleySlaysAndPlays🤟🏻
    Yes, it's GRRRRRRRREEEEEAAAATTTTTT for anyone 1 to 4-5. I love the learning path. My little kids, Jeremiah and Karielle, love it too! They've been learning so much. Jeremiah is 2 and already knows how to count, spell, and she can read just a little bit. She can count to 35, spell easy things like hi, run, fat, rat, sleep, meet. The thing she likes most is the daily drawings. My little artist 🎨. Karielle is 3 and really enjoys writing and reading. ABC MOUSE! I am hoping to have another child that can become as bright as little Jeremiah and Karielle. Now I know that ABC MOUSE company is probably reading this thinking, "OMG girl just stop bragging about Jeremiah and Karielle!" But I really am impressed with their growth! I bought Karielle the Junie B. Jones series and she finished it in about half a year. I always have to come upstairs around quarter to 12 and tell her to stop reading in bed! ABC MOUSE is awesome. Parents they are so concerned about your child's growth! I set Karielle on kindergarten setting and she's acing it! If you want good children to learn good things, download ABC MOUSE right now and try it out! ;) Happy happy happy times, Anonymous
    more
  • Great activities. Terrible customer service. Apr 28, 2020

    By LFarrow
    The activities in the math and reading section are good, but the customer service is terrible. When you are doing the math section, there are two or three skills the child is working on at a time. Well one of the math games on my child’s account isn’t working properly and won’t let my child put the correct answer. I have tried over and over to put the right answer in but there must be a bug and it doesn’t work. I have contacted customer support on three separate occasions to have them address the issue. I sent the first email on April 4. It took 10 days for them to respond and I was told to uninstall and reinstall the app and update my iOS. Did both, game is still not working. I have since then reached out three more times and have heard nothing back. My son cannot move past this skill even though he knows how to do it because the game won’t let him enter the correct answer. There is no other way to contact customer support except the email link on the app. No one responds and I can’t seem to locate a number. For the amount of money we pay to use this service, there should be a better way to get support. There are much better apps that do the same thing for less money and better support for their customers. I’m frustrated that we paid for this app and my son cannot even make any progress because the developers can’t get their act together to fix this one simple thing.
    more
  • Doesn’t work as advertised Apr 7, 2020

    By JES3681
    I don’t usually leave negative reviews however this product and its customer service/support is terrible. While the concept is spot on the app just doesn’t work. We purchased the yearly ABC Mouse subscription for my 3 year old daughter. She used the learning path for about 20 minutes, which she loved because each lesson had a different activity, game or song. That was short lived when one of the lessons freezes and fails to load.(level 1, lesson 12, reading all about cows). There is no way to bypass the lesson and I’ve tried everything to get it to work to include deleting and reinstalling the app. I called customer service and they are not taking calls and do not have an option to leave a message. I then emailed customer support only to receive an automated reply and nothing to follow. This app is supposed to be for children to help them learn if it doesn’t work and the company isn’t going to fix the issues they shouldn’t be selling it. Very displeased with this. Update - the only response I received was to delete the app and re-download, which had already been tried (as stated in the review and in messages to customer service). I still have not received a response from customer service regarding any course of action, or a refund, as we still cannot advance past the same lesson. This company is a scam.
    more
  • Freezes at lessons just as it did 10 years ago with my son Apr 14, 2020

    By Disappointed homeschool Mom
    I got the yearly subscription for my daughter since my son had it before but now it seems to still be an issue with progress and the next activity lessons. It says to click but then just freezes and does NOTHING. I also paid for the assessments as well with the the one year subscription and I am highly disappointed and I really love the app but what’s the point of paying for a subscription that doesn’t work? I also got the automated response saying to reinstall, update device, etc... still nothing. I recommend to every parent to not buy anything from this app unless you do the trial for the month to see how far it gets you. But even then you might waste your time since it’s a faulty app. I’m sick of trying to troubleshoot something I paid for that did the same thing a decade ago. I love the lessons and everything else but if you aren’t able to have this app running up to our standards it is downright pointless to be paying for. Education should honestly be free for us who need it. I speak on behalf of all parents with kids. So now I want to know what is going to be done since I am very dissatisfied.
    more
  • Sep 11, 2020

    By Tisha Guerette
    Got this for my son. He loves it. Payed monthly then decided to pay for a year but the app is not working for me anymore. There is nothing I can do about it I've tried to uninstall then reinstall but didn't help. I get stuck on a blue and yellow screen that flashes back and forth. Very disappointing. Now it's just a waste of money. Would give a 5 star if this can be fixed
    more
  • Aug 26, 2020

    By Emily Frank
    Bought it to use on our kindle and its unusable, and when we try to use it on my phone, it isnt much better. Its very glitchy and freezes all the time. I did already send an email, and am currently waiting for a response.
    more
  1. Get a complete online learning experience with over 70,000 classes, 10 levels, over 850 lessons, and more than 10,000 activities
  2. Perfect for kids ages 2 - 8. Trusted by teachers and designed by experts
  3. Your children will fall in love with the thousands of videos, puzzles, and books that even come in Spanish

Reviewed by Chris on March 18, 2019

  • Sep 14, 2020

    By Shalom P.S.
    My children have used this app since they were toddlers. They are now upper elementary students. ABC Mouse gave them a great foundation before they entered preschool AND we still use it today! My eldest child has moved on to Adventure Academy which is for older children and he loves it. The other children are excited to move up as well! I am a teacher by profession so I highly recommend this app to my students/parents. I wanted nothing but the best for my children and ABC Mouse is THE BEST!
    more
  • GREAT LEARNING SOURCE 😃 Jun 12, 2018

    By AshleySlaysAndPlays🤟🏻
    Yes, it's GRRRRRRRREEEEEAAAATTTTTT for anyone 1 to 4-5. I love the learning path. My little kids, Jeremiah and Karielle, love it too! They've been learning so much. Jeremiah is 2 and already knows how to count, spell, and she can read just a little bit. She can count to 35, spell easy things like hi, run, fat, rat, sleep, meet. The thing she likes most is the daily drawings. My little artist 🎨. Karielle is 3 and really enjoys writing and reading. ABC MOUSE! I am hoping to have another child that can become as bright as little Jeremiah and Karielle. Now I know that ABC MOUSE company is probably reading this thinking, "OMG girl just stop bragging about Jeremiah and Karielle!" But I really am impressed with their growth! I bought Karielle the Junie B. Jones series and she finished it in about half a year. I always have to come upstairs around quarter to 12 and tell her to stop reading in bed! ABC MOUSE is awesome. Parents they are so concerned about your child's growth! I set Karielle on kindergarten setting and she's acing it! If you want good children to learn good things, download ABC MOUSE right now and try it out! ;) Happy happy happy times, Anonymous
    more
  • Sep 10, 2020

    By Amanda Randolph
    With the pandemic and my older children going virtual I was worried about my preschoolers missing out on that Pre-K boost. What's even better is that they can both do it at their own level. And they LOVE it! It's the first thing they ask to do when they wake up each day and I have to set timers or they'll never stop! 😁
    more
  • Sep 3, 2020

    By Jordan Hillard
    This is a great app for kids. I got it for my son during this pandemic because his preschool was closed. He has really gotten into it lately. He loves earning tickets to buy more hamsters and pieces for their cage. He is learning a lot along the way. The price isn't bad for what you are getting as long as your kids play it. There are so many games and activities! My only complaint is I wish some of the content was available offline for when we are out of area.
    more
  • The best game for little kids! Jun 29, 2020

    By ryvkh
    I play the app and it is so fun I am almost in first Grade now I am on a different level and so fun I’m learning the weather!!!!!! If you have kids make sure to get the app because it’s the best game ever!!!!!!!!!!!!!!!!!!!!!!! I love it so much💝💞💓💓💗💗💖💖💘💕❣️❣️💘💖💖💗💓💞💝💖💖💟💝💝💝💞💞💓💗💖💘💕💕❣️❣️❣️❣️💕💕💙💙💙💚💚💛💛🧡❤️❤️❤️💜💜💞💝💝💓💓💓💗💗💗💖💖💕❣️💛💛🧡❤️❤️ it have a Calendar and I have coloring 💓🖍🖌that’s my favorite thing it has writing reading so many things I feel like every day they add something more so good for kids because even 2 year old can play it it’s the best game ever it it it it it it it it is is is is is is is is is the best game ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is the funniest game I ever had if I was going to delete all my apps I will never delete ABC mouse covet the best game ever best best best game ever! 100% kiddo proof so if you have kids that are two then get the app you have to pay do you have to pay because they add weren’t like games every day I think so if you have kids get it now byeeee!
    more
  • Love it/but Apr 4, 2020

    By crazystriderboy
    Is awesome and covers a range of skills. You can tell thought and care is put into it. I have two big issues, one is I haven’t found a way to keep my child locked into there name only and from poking around into other more parental areas of the app. The can’t change anything without a password but they get to info related screens easily and problematical for me. They have siblings with accounts and sometimes poke around and accidentally change a different account or my 2 year old during her FreeTime play with abc mouse alway always always clicked over into the I think more parental area. Like the first screen for assessments or stuff like that. The second is, having time limits I can set for the class pet. Soon as I’m not looking for 10 minutes the kids find there way over to the class pet and mindless move around the pet toys and loose to much time on that screen. I would heavily suggest getting a good UI team to rethink kid/multi kid/ parent management screen limits similar to screen time and guided access for various features in the app. The whole idea would be how can we keep the kid locked into the more educational parts and give the parents a way to get to what they need with some additional steps the kids can’t overcome.
    more
  • Sep 2, 2020

    By Brian Reynolds
    Absolutely love the app. Me and my wife seen the commercial years ago and decided to try it out for our 2 year old son.He is now 7 and we've had it ever since.I dont want to sound like a commercial but I really believe it taught him so many subjects as a stepping stone to being the top of his class every year at school.The only downside in my opinion is that theres not much to do once your child does get about 6 or 7 but we know use it for my niece and will continue to use it for our future kids
    more
  • Began using app at 18 months Oct 24, 2018

    By Sam21536
    Granddaughter does her “homework” every morning after breakfast. Brady is now 20 months old and can start and run the app unassisted on my iPad, but I still monitor. She loves the games & puzzles and art projects. The songs are barely tolerated because there is no corresponding video & many songs are just plain lame. She expects songs like on the Dave&Ava app. She absolutely HATES the books offered on this app, as there are no monsters, dinosaurs, glittery unicorns or super heroes. We read regular paper books after ABCMouse time is over. I recommend the app because it gives focus and structure and she finds enough features to keep her interested. She already knew her alphabet and numbers up to 10 before we subscribed, but I can see how this app will gradually progress her learning to word recognition and reading. Plus there are few apps available for the ignored age 1 to 2 kids. Most apps for this age are baby rattle types. Your mileage may vary.
    more
  • Sep 8, 2020

    By Gabriella Mol
    I previously wrote a negative review because there were problems loading up the app. It always said I was offline. But all I needed was to have a VPN to the USA on. Although this is inconvenient, I'm glad it at least works with a VPN- better than constantly being told I'm offline when I'm not... I'd like to have this available in other countries?
    more
  • Support issues Apr 15, 2020

    By Chilly Lilly
    My daughter loves working with this app, and I love it as well the only reason I gave it a 3 out of 5 is because when we first downloaded and signed up it took days for the app to work on both my phone and her tablet. I emailed support and I never got a response on how to fix it or to help me figure it out. I got a response over a week later on rated the app. Time has passed and she has been doing about two hours a day on it so far. Now I understand that due to the virus there has been a lot of extra activity, but she has been stuck on a section for 5 days. Neither her tablet or my phone will load the new section I emailed support the next day thinking it was just a lot of activity and I would give it time. Still no response. It has been over a week. We have resorted to just playing games until we find something for her to do. I didn’t want to take this up here, I am just tired of waiting on a response and hopefully this get me further. Thank you for you time.
    more
  • Kills the ipad battery Nov 7, 2018

    By momof3homeschooled
    I have mixed opinions on this app. The app is good not great because my almost 4 year old can’t run this app on her own correctly as it’s much stuff to click on and get lost in doing without actually learning the things I WANT her to learn. With that being said their actually learning items are great for correcting her while still letting her win the game. I find the app run extremely slow and glitches a lot I hoped that they had fixed this issue since the last time we had this app which was 4 years ago but they didn’t. I also have a large ipad which battery normally last all day with my kids playing on it all day but with abc mouse app in use it will take a whole 2 hours to kill the battery. So it’s definitely not for use if you can’t afford for the ipad battery to die like doctor visits or long car rides. Outside of that the app is actually great as long as you make sure they are using it right.
    more
  • Freezes Apr 10, 2020

    By blin425
    As a teacher, I have heard many of my elementary colleagues talk about this app. Since my daughter has to work from home during this time, and her husband is an essential worker,I go take care of my 3 year old grandson. I thought this would be perfect while his daycare is closed. I absolutely love the learning path and all of the material. HOWEVER, the program has locked up on level 1, lesson 12 (cow). I have uninstalled and reinstalled several times to no avail. I downloaded it to another device... same problem. I then saw someone else was having this same issue. I decided to wait and see if it would be fixed so we have been doing different activities. He loves the books, but today we tried 3 different stories and they to did not play. I did read to him manually but this defeats the purpose. PLEASE fix the bug. Once it is fixed I will revise my star rating.
    more
  • Great activities. Terrible customer service. Apr 28, 2020

    By LFarrow
    The activities in the math and reading section are good, but the customer service is terrible. When you are doing the math section, there are two or three skills the child is working on at a time. Well one of the math games on my child’s account isn’t working properly and won’t let my child put the correct answer. I have tried over and over to put the right answer in but there must be a bug and it doesn’t work. I have contacted customer support on three separate occasions to have them address the issue. I sent the first email on April 4. It took 10 days for them to respond and I was told to uninstall and reinstall the app and update my iOS. Did both, game is still not working. I have since then reached out three more times and have heard nothing back. My son cannot move past this skill even though he knows how to do it because the game won’t let him enter the correct answer. There is no other way to contact customer support except the email link on the app. No one responds and I can’t seem to locate a number. For the amount of money we pay to use this service, there should be a better way to get support. There are much better apps that do the same thing for less money and better support for their customers. I’m frustrated that we paid for this app and my son cannot even make any progress because the developers can’t get their act together to fix this one simple thing.
    more
  • Sep 11, 2020

    By Tisha Guerette
    Got this for my son. He loves it. Payed monthly then decided to pay for a year but the app is not working for me anymore. There is nothing I can do about it I've tried to uninstall then reinstall but didn't help. I get stuck on a blue and yellow screen that flashes back and forth. Very disappointing. Now it's just a waste of money. Would give a 5 star if this can be fixed
    more
  • Aug 26, 2020

    By Emily Frank
    Bought it to use on our kindle and its unusable, and when we try to use it on my phone, it isnt much better. Its very glitchy and freezes all the time. I did already send an email, and am currently waiting for a response.
    more
  • Aug 22, 2020

    By Jonathan Banister
    This app has got a lot of glitches. My daughter attempts to play on it everyday but it is constantly freezing and she gets frustrated. It has been this way since we downloaded it.
    more
  • Doesn’t work as advertised Apr 7, 2020

    By JES3681
    I don’t usually leave negative reviews however this product and its customer service/support is terrible. While the concept is spot on the app just doesn’t work. We purchased the yearly ABC Mouse subscription for my 3 year old daughter. She used the learning path for about 20 minutes, which she loved because each lesson had a different activity, game or song. That was short lived when one of the lessons freezes and fails to load.(level 1, lesson 12, reading all about cows). There is no way to bypass the lesson and I’ve tried everything to get it to work to include deleting and reinstalling the app. I called customer service and they are not taking calls and do not have an option to leave a message. I then emailed customer support only to receive an automated reply and nothing to follow. This app is supposed to be for children to help them learn if it doesn’t work and the company isn’t going to fix the issues they shouldn’t be selling it. Very displeased with this. Update - the only response I received was to delete the app and re-download, which had already been tried (as stated in the review and in messages to customer service). I still have not received a response from customer service regarding any course of action, or a refund, as we still cannot advance past the same lesson. This company is a scam.
    more
  • Freezes at lessons just as it did 10 years ago with my son Apr 14, 2020

    By Disappointed homeschool Mom
    I got the yearly subscription for my daughter since my son had it before but now it seems to still be an issue with progress and the next activity lessons. It says to click but then just freezes and does NOTHING. I also paid for the assessments as well with the the one year subscription and I am highly disappointed and I really love the app but what’s the point of paying for a subscription that doesn’t work? I also got the automated response saying to reinstall, update device, etc... still nothing. I recommend to every parent to not buy anything from this app unless you do the trial for the month to see how far it gets you. But even then you might waste your time since it’s a faulty app. I’m sick of trying to troubleshoot something I paid for that did the same thing a decade ago. I love the lessons and everything else but if you aren’t able to have this app running up to our standards it is downright pointless to be paying for. Education should honestly be free for us who need it. I speak on behalf of all parents with kids. So now I want to know what is going to be done since I am very dissatisfied.
    more
  • Aug 25, 2020

    By Robles Wendy
    I purchased tge membership in my cellphone. Then I logged out because it was blocking it completely and installed in a tabled. Then tried to login from tablet and never loads completely. Then tried to login through my cellphone again and doesn't load neither. I tried to request support an the link to do that, doesn't work.
    more
  • Billing practices are shady. Jul 5, 2018

    By TWINkiesMommy2009
    I cancelled ABC Mouse over the phone with a representative in January because my children were too old for the program and we were no longer needing it (they’re nearly 9 years old). Apparently the representative “paused” my account and so they resumed charging me three months later. I didn’t catch it right away and I haven’t received a single email from them since June 2017 so it was very much out of sight, out of mind. I called again and she told me the account had been paused, that I did it, and they have a non-refund policy. They ended up refunding me the past 60 days though they charged me $9.95 for the last 3 days. My rate at the time I cancelled was $7.95. They wouldn’t budge on refunding the last 3 charges they did without permission. I researched a bit when I got off the phone with them and they’ve had multiple BBB cases and also have reports on RipOff Reports. It’s disappointing that they have these shady billing practices because my children enjoyed them and they were good for them while we used it. Off to dispute the charges through PayPal that they refused to refund. 😕
    more
  • Maybe I can get a response on here? Apr 2, 2020

    By Nhughey37
    I had previously cancelled my ABC mouse account because my oldest son just wasn’t interested. I have since re-actived my account since my youngest son loves it. I didn’t mind spending the money as long as it was getting used. However logging in has been intermittent at best(at frist), and now we can’t even get in. I have changed my password, I contacted customer support got the automatic replay email. Since I have paid for this service and have not been able to use it, if I don’t get a response soon my next step is to cancel my account again(if I can get logged in), get my money back(even if I have to dispute the charge with my bank) and report the extremely poor quality of this online learning to the BBB. It’s one thing to pay for a service and have it work intermittent but this has been a nightmare. Oh my last contact with “customer service” was March 20th. I hope this works because he really likes this but I can’t justify spending that kinda of money on something that doesn’t work.
    more

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