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Allstate Motor Club

Allstate Motor Club

Allstate Enterprises, LLC

Allstate Motor Club is your peace of mind on the road.

3.6 Ratings 2K+ Reviews 50K+ Downloads

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About Allstate Motor Club

Allstate Motor Club is your peace of mind on the road.
see more about Allstate Motor Club

Ratings & Reviews

3.6
1.7K+ Ratings
  1. 5
    58+%
  2. 4
    5+%
  3. 3
    6+%
  4. 2
    3+%
  5. 1
    28+%
Write a Review
  • Bee Mobile Show Jul 12, 2019

    By bee mobile
    There is still no telling when someone will arrive ready with tools and the smart key to reprogram to the car on site easy removal of a Hugh overhaul piece of wait to uplift you with being stuck and up the road be gone with you all ready. The experience so far has been blessed by the app or company to fix the loss in wages. No one gets anywhere without payment.
    more
  • Great, with hiccups. Sep 6, 2018

    By CalfStack
    This has been a great time saver to replace calling in my request and I've had service delivered every time with updates and ETAs as well as a map to follow my 'rescuer'. My problems begin after I've accepted help. If I do not tend to the app immediately to prompt that the service has finished, the app gets stuck, tells me there is an error and gives me the option to either try again or call, neither of which resets the app back to home screen. To fix the issue, I need to uninstall and install the application.
    more
  • Two calls in one day! Aug 17, 2019

    By Kdr11112
    I had to make two calls in one day on two of my vehicles and they did an amazing job. First call I was locked out of one vehicle, and the other other car needed a jumpstart and I had no problem getting two different visits this day. Also, both rescuers arrived in less than 30 minutes.
    more
  • Aug 6, 2019

    By Danny Ojeda
    worked well for me, but it would be great to include a note when ordering any services. this can help not waste any time and be in communication from the beginning. the app overestimated the time it would take for help to get here, or perhaps the worker did not use the app properly. im any case, the service was great and i resolved my issue.
    more
  • First time it only took maybe 20 minutes after my request Jul 2, 2019

    By e92_Dj
    The app says where the driver is but it isn’t accurate but they get there exactly on time
  • Dec 31, 2020

    By Justin Gant
    Doesn't even work. Sends me to a website. Allstates apps have been pretty glitchy and hard to use. I can tell they working on it, but this is insurance I have to pay for. I need to be able to pay my bill and access my card when needed. Thank you for your time.
    more
  • Allstate Motor Club Feb 9, 2019

    By mbd403
    First off let me say I have had the Allstate motor club towing service for about 3 years now and it is the best service I have ever invested my money, but this app needs MAJOR improvements. I have submitted different service requests with this app 3 separate times and my request did not get completed. Now when I call the 1-800 # the automated systems refers to this app for faster service and it should not because sometimes the requests are not even received and I need a guarantee each time I am submitting one! I prefer using an app because I don’t have to hold on the line for someone to pick up and sometimes wait times are long which I expect because this is a popular service many probably have. As I’ve stated I’ve given the app chances but because of the experiences I have using it I have decided to uninstall and just call for app service requests in the future.
    more
  • Oct 14, 2020

    By Sarah Jones
    In the past this app has been very helpful, but I need to update my account, and the app does not have that option I need to update my account and I cannot reach anyone to do that. I had never before attempted to change payment info on the app..
    more
  • Won’t show my benefit information Dec 20, 2019

    By ste3l83
    Every time I try to open the app it never shows that I have any benefits, even though I’m a premium member. I needed to use it just yesterday and I had to go online instead of the app. It still showed no benefits so because I was in a hurry I had to pay for a lockout service out of pocket and go through a lengthy reimbursement process. I spoke to membership services and Mike was extremely helpful, polite and apologetic it he shouldn’t have needed to do that. I signed up for this service because of the seemingly good app support but it hasn’t been for me. So long story short fix your app so paying customers can actually use your services the way it’s supposed to be used.
    more
  • Dec 15, 2020

    By Jarrandus Crawford
    Allstate has the worst roadside service waited 2hrs15 for a tow that never showed up then allstate calls me n tells me they have no drivers after a 2hr15 wait in the cold on side of a highway only to set me up with another company that was suppose to show in 30mins 1hr45 min later still no show call them and ask where my tow and say they working on it
    more

No reviews available

  • Bee Mobile Show Jul 12, 2019

    By bee mobile
    There is still no telling when someone will arrive ready with tools and the smart key to reprogram to the car on site easy removal of a Hugh overhaul piece of wait to uplift you with being stuck and up the road be gone with you all ready. The experience so far has been blessed by the app or company to fix the loss in wages. No one gets anywhere without payment.
    more
  • Two calls in one day! Aug 17, 2019

    By Kdr11112
    I had to make two calls in one day on two of my vehicles and they did an amazing job. First call I was locked out of one vehicle, and the other other car needed a jumpstart and I had no problem getting two different visits this day. Also, both rescuers arrived in less than 30 minutes.
    more
  • First time it only took maybe 20 minutes after my request Jul 2, 2019

    By e92_Dj
    The app says where the driver is but it isn’t accurate but they get there exactly on time
  • Quick and professional service with a smile. Thank you!! Nov 11, 2019

    By UriAbramov
    Quick and professional service with a smile. Thank you!!
  • Best app ! Jul 31, 2019

    By shadenice
    I’ve used the app twice so far and it’s amazing. It’s really cool to be able to call help when you need it for as little as $7 a month ! It’s very accurate and useful! Best app ever !

No reviews available

  • Great, with hiccups. Sep 6, 2018

    By CalfStack
    This has been a great time saver to replace calling in my request and I've had service delivered every time with updates and ETAs as well as a map to follow my 'rescuer'. My problems begin after I've accepted help. If I do not tend to the app immediately to prompt that the service has finished, the app gets stuck, tells me there is an error and gives me the option to either try again or call, neither of which resets the app back to home screen. To fix the issue, I need to uninstall and install the application.
    more
  • Aug 6, 2019

    By Danny Ojeda
    worked well for me, but it would be great to include a note when ordering any services. this can help not waste any time and be in communication from the beginning. the app overestimated the time it would take for help to get here, or perhaps the worker did not use the app properly. im any case, the service was great and i resolved my issue.
    more
  • Dec 4, 2018

    By Mr Reapy
    The actual assistance is great. My issue is the inaccuracy of the addresses. I attempted to put in my location address but it kept wanting to change it from south to north and even to completely different addresses entirely. That is 100% not ok. It wastes the rescuer's time and the user's time. I had to put in an address close to me instead of my actual location.
    more
  • Allstate Motor Club Feb 9, 2019

    By mbd403
    First off let me say I have had the Allstate motor club towing service for about 3 years now and it is the best service I have ever invested my money, but this app needs MAJOR improvements. I have submitted different service requests with this app 3 separate times and my request did not get completed. Now when I call the 1-800 # the automated systems refers to this app for faster service and it should not because sometimes the requests are not even received and I need a guarantee each time I am submitting one! I prefer using an app because I don’t have to hold on the line for someone to pick up and sometimes wait times are long which I expect because this is a popular service many probably have. As I’ve stated I’ve given the app chances but because of the experiences I have using it I have decided to uninstall and just call for app service requests in the future.
    more
  • Jan 18, 2021

    By Rolando Perez
    Can't log in membership number that was assign to me by Allstate. Payed for a month. Will cancel membership unless they fix what they broke
  • Dec 31, 2020

    By Justin Gant
    Doesn't even work. Sends me to a website. Allstates apps have been pretty glitchy and hard to use. I can tell they working on it, but this is insurance I have to pay for. I need to be able to pay my bill and access my card when needed. Thank you for your time.
    more
  • Oct 14, 2020

    By Sarah Jones
    In the past this app has been very helpful, but I need to update my account, and the app does not have that option I need to update my account and I cannot reach anyone to do that. I had never before attempted to change payment info on the app..
    more
  • Won’t show my benefit information Dec 20, 2019

    By ste3l83
    Every time I try to open the app it never shows that I have any benefits, even though I’m a premium member. I needed to use it just yesterday and I had to go online instead of the app. It still showed no benefits so because I was in a hurry I had to pay for a lockout service out of pocket and go through a lengthy reimbursement process. I spoke to membership services and Mike was extremely helpful, polite and apologetic it he shouldn’t have needed to do that. I signed up for this service because of the seemingly good app support but it hasn’t been for me. So long story short fix your app so paying customers can actually use your services the way it’s supposed to be used.
    more
  • Dec 15, 2020

    By Jarrandus Crawford
    Allstate has the worst roadside service waited 2hrs15 for a tow that never showed up then allstate calls me n tells me they have no drivers after a 2hr15 wait in the cold on side of a highway only to set me up with another company that was suppose to show in 30mins 1hr45 min later still no show call them and ask where my tow and say they working on it
    more
  • Jan 9, 2021

    By Richard Epi
    Re routes you. Must be an easier way. I did get through and scheduled relatively easy.

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