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Booking.com: Hotels, Apartments & Accommodation

Booking.com: Hotels, Apartments & Accommodation

Booking.com Hotels & Vacation Rentals

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Book travel accommodation & save! Compare hotel deals, apartments & hostels
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Ratings & Reviews

4.7
3.5M+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Jul 28, 2020

    By Sandra T
    Always an excellent service - good choice of hotels, preferential rates, discounts offered for frequent bookings etc My only difficulty is when I try to add a room to my booking (if bringing a friend) the system always tells me I already have a booking? If I add a new name all replies go to new person. Any advice welcome Thank you
    more
  • Extended stay in Tampa Fl Oct 8, 2017

    By This is a Scam, and costly!
    My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
    more
  • Jul 19, 2020

    By Rhonda wilson
    Great clean hotel and good location to everything. It is a older hotel but we'll kept and Clean. Spacious rooms, friendly staff and always asking if we need anything. I liked the beach and pool towels that the hotel has in your room and soap dispensers in the shower and by the sink. My wife and I will definitely stay here again.
    more
  • Outstanding location and service Mar 6, 2018

    By Datjushappend
    The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
    more
  • Jul 11, 2020

    By Jessica Hunt
    This app is great. Makes finding hotels SUPER EASY. It lists amenities that each hotel has to offer, so it's very helpful in finding the right hotel for your needs. The biggest perk is the discounted rate that you receive for booking through the app. Of the MANY times of using this app, I've only had one small incident. One hotel tried to charge more than what I booked it for. I mentioned it to front desk, showed my booking confirmation, and the price was corrected immediately.
    more
  • Don’t book Dec 29, 2017

    By Cdee 11
    I booked this room late. I was coming from a friends get together and didn’t want to take the long drive home. I choose this hotel because it looked decent, and good surroundings and big enough for me,my daughter, and my fiancé. Now, when I booked, I made sure to put 2 adults, 1 child. Of course your site makes aware of it and accommodates. So as I arrive, we get our keys and as I walk to the room, it’s TINY. Not even big enough to fit a crib! It’s ridiculously small! So upset because I have my daughter who is crying because she wants to sleep and I can’t put her in this room. The bed was small and pretty much fit just 1 person! I then had to go back and let the guy know I did not want the room, he suggest a bigger one but there’s a “up charge” but that was after he suggested first to cancel the reservation through booking (knowing I’d have to pay a cancellation fee) and then rebook it. Now, I have to pay additional money because YOUR website didn’t accommodate my needs! Worst night, so disappointed with your booking! Highly dissatisfied customer!!!! Will definitely tell people about this! I’ve worked in hotel business and this is not how the booking nor the hotel experience should be
    more
  • Jul 28, 2020

    By Pablo González Negredo
    This app gave me an error: "The reservation could not be completed". So I did it again and I was charged twice for two identical rooms. I contact booking. They say they will contact the property and explain my case to be granted an exception and, even if they say no, I will get a solution. Next day I get an email saying I was not granted an exception and the money is lost. I contact the property and they say they explained nothing to them, and they give me a refund. Don't use booking. Shameful.
    more
  • Cockroach mania Nov 25, 2017

    By sobananas
    We have to give this place a one star rating. Starting with the only three positives, 1, when you opened the room door you could immediately tell the rooms had been updated. Then 2, the front desk clerk was extremely nice and patient even though we had to switch rooms 5 times. Finally, 3, even though we had hardships our final bill was comped $50. Now onto the unfortunate facts that lead to this rating. Our family booked two double bed suites for the weekend. As we entered our rooms we immediately found two medium sized roaches crawling on the entry lamp and wall near the bed. After going more into the room we found at least 10 other roaches around the beds, bathroom, and kitchen. There were also little black bugs that would fly around and were in between the sheets. We had to request moving rooms 5 different because of roaches and dirty bed sheets in the “alternate rooms” that were available. We finally settled on rooms and throughout the night we wound up killing 5 more roaches. Now we are going have to make sure every thing we have on this trip is checked thoroughly before we take it into our own home.
    more
  • Jul 25, 2020

    By John Navas
    1. Doesn't work with Android password or payment card Autofill. 2. On subsequent uses it shows NO search results for the same location. Must search different location to get results. 3. Doesn't remember Filter settings. 4. Nags with too frequent notifications. 5. No real support, just stock responses to problem reports. Uses Google Forms rather than a proper bug tracking system. 6. Easier to use the mobile website except prices can be higher..
    more
  • Jul 23, 2020

    By Ron Liberman
    Was offered a list of hotels with no cancellation charges. Booked one, and was told I needed to provide a credit card number, only for verification purposes. After receiving confirmation I had successfully booked the hotel, I checked the cancellation policy. In order to cancel, I would need to pay a cancellation charge which is 100 percent of the cost of the room.
    more
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Reviewed by Chris on June 7, 2018

  • Extended stay in Tampa Fl Oct 8, 2017

    By This is a Scam, and costly!
    My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
    more
  • Jul 19, 2020

    By Rhonda wilson
    Great clean hotel and good location to everything. It is a older hotel but we'll kept and Clean. Spacious rooms, friendly staff and always asking if we need anything. I liked the beach and pool towels that the hotel has in your room and soap dispensers in the shower and by the sink. My wife and I will definitely stay here again.
    more
  • Outstanding location and service Mar 6, 2018

    By Datjushappend
    The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
    more
  • Incredibly courteous and helpful staff and team along with great location Jan 31, 2020

    By itsmytime.jp
    The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
    more
  • Jul 29, 2020

    By Laura Sexton
    Love it. Easy to find the rooms I am looking for and helps when planning a trip. I like that you don't have to pay until you get there. It has been a lifesaver with COVID and hurricanes this year.
    more
  • Jul 28, 2020

    By Sandra T
    Always an excellent service - good choice of hotels, preferential rates, discounts offered for frequent bookings etc My only difficulty is when I try to add a room to my booking (if bringing a friend) the system always tells me I already have a booking? If I add a new name all replies go to new person. Any advice welcome Thank you
    more
  • Jul 11, 2020

    By Jessica Hunt
    This app is great. Makes finding hotels SUPER EASY. It lists amenities that each hotel has to offer, so it's very helpful in finding the right hotel for your needs. The biggest perk is the discounted rate that you receive for booking through the app. Of the MANY times of using this app, I've only had one small incident. One hotel tried to charge more than what I booked it for. I mentioned it to front desk, showed my booking confirmation, and the price was corrected immediately.
    more
  • Gorgeous but out of the way Mar 31, 2018

    By Whereismare
    It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
    more
  • Jul 15, 2020

    By Lynn Davis
    Booking has been so helpful on our recent road trip to the southwest. We didnt have to worry about waiting until evening to get a hotel we knew where we were stopping for the evening and booking helped us choose a hotel based on price and cleanliness. The prices seemed to be reasonable and the reviews of the hotels were fairly accurate.
    more
  • Trying to play in VEGAs - not working for them Apr 14, 2018

    By mardigras13
    Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
    more
  • Jul 11, 2020

    By Philip Howell
    The properties descriptions does not clearly state whether the showers are walk in or over the bath and don't always have photographs of the shower arrangements; The search facility dones't indicate free parking or not, just parking available; The apps main menu doesn't include a Contact Us link. It needs to be searched for from the Bookings page and via several other links / pages.
    more
  • Kind of pricy for what you get Nov 14, 2017

    By k_melnyk
    This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
    more
  • Great Showers! Mar 30, 2018

    By erwinmac
    The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
    more
  • Three stars Jul 9, 2019

    By Curly Grrl
    When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
    more
  • 411 a 62 st Jun 3, 2020

    By covidcorona20
    Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
    more
  • Jul 25, 2020

    By John Navas
    1. Doesn't work with Android password or payment card Autofill. 2. On subsequent uses it shows NO search results for the same location. Must search different location to get results. 3. Doesn't remember Filter settings. 4. Nags with too frequent notifications. 5. No real support, just stock responses to problem reports. Uses Google Forms rather than a proper bug tracking system. 6. Easier to use the mobile website except prices can be higher..
    more
  • Jul 13, 2020

    By Christopher Consoli
    The app did not show the hotel was Niagara Falls Canada, not Niagara Falls New York which was the input in the search and a hotel was accidentally booked in Canada. Which had to be canceled at full price. In the past I have arrived at a hotel booked 2 days in advance with no record of my reservation And no rooms available. because I had the confirmation on the app I was given a room at a sister hotel out of town as a courtesy of the hotel chain.
    more
  • Reasonable for a last minute booking Mar 19, 2018

    By Tina Pastore
    The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
    more
  • Muscat Hills Resorts Feb 9, 2018

    By GumpDrvr
    Day 1: Upon arrival we were not even welcomed at the gate. Security was very rude even though we arrived in an airport taxi. There was not even a hotel buggy to take us to our quarters. Dinner that evening was great we had a wonderful hostess from Myanmar and in my opinion absolutely professional beyond measure. Day 2 : The beaches and the breakfast were wonderful. The views were simply and breathtaking. Dinner that nights was one of the worst experiences I have ever had. The hostesses were very pushy in trying to get us to place our order. Then after that didn’t work they ignored us until we had to signal them to come over. The kicker out of the whole night was their manager Ricardo. Me and my wife watched him greet every other table and guest that night twice while only glancing at us. I guess we had to either be Arab or Caucasian for him to even greet us in his Resturant. Horrible experience never would I recommend this resort to anyone.
    more
  • Less than expected Sep 28, 2017

    By Solo Vagabond
    Location proximity to Oktoberfest was only good thing. Well the check-in staff were friendly enough. The place was dark and grungy with several lights out. My first room was okay, but missing furniture. There were not adequate outlets either. I had to change rooms for my two night stay. This made me quite upset, as I was traveling for business and it meant leaving everything in luggage storage all the time. The luggage storage did not seem secure as it was in in an outside building and not monitored. It was also a ransacked mess. The breakfast, that I thought was included, was not. It was an okay assortment, but the breads did not seem fresh. My second room was worse than the first. But at least it had all furniture. The bed was about the least comfortable I've been on in a while. All night long people were knocking on doors and making loud noises. Broken beer bottles in the hallway. It was just a mess.
    more
  • Don’t book Dec 29, 2017

    By Cdee 11
    I booked this room late. I was coming from a friends get together and didn’t want to take the long drive home. I choose this hotel because it looked decent, and good surroundings and big enough for me,my daughter, and my fiancé. Now, when I booked, I made sure to put 2 adults, 1 child. Of course your site makes aware of it and accommodates. So as I arrive, we get our keys and as I walk to the room, it’s TINY. Not even big enough to fit a crib! It’s ridiculously small! So upset because I have my daughter who is crying because she wants to sleep and I can’t put her in this room. The bed was small and pretty much fit just 1 person! I then had to go back and let the guy know I did not want the room, he suggest a bigger one but there’s a “up charge” but that was after he suggested first to cancel the reservation through booking (knowing I’d have to pay a cancellation fee) and then rebook it. Now, I have to pay additional money because YOUR website didn’t accommodate my needs! Worst night, so disappointed with your booking! Highly dissatisfied customer!!!! Will definitely tell people about this! I’ve worked in hotel business and this is not how the booking nor the hotel experience should be
    more
  • Jul 28, 2020

    By Pablo González Negredo
    This app gave me an error: "The reservation could not be completed". So I did it again and I was charged twice for two identical rooms. I contact booking. They say they will contact the property and explain my case to be granted an exception and, even if they say no, I will get a solution. Next day I get an email saying I was not granted an exception and the money is lost. I contact the property and they say they explained nothing to them, and they give me a refund. Don't use booking. Shameful.
    more
  • Cockroach mania Nov 25, 2017

    By sobananas
    We have to give this place a one star rating. Starting with the only three positives, 1, when you opened the room door you could immediately tell the rooms had been updated. Then 2, the front desk clerk was extremely nice and patient even though we had to switch rooms 5 times. Finally, 3, even though we had hardships our final bill was comped $50. Now onto the unfortunate facts that lead to this rating. Our family booked two double bed suites for the weekend. As we entered our rooms we immediately found two medium sized roaches crawling on the entry lamp and wall near the bed. After going more into the room we found at least 10 other roaches around the beds, bathroom, and kitchen. There were also little black bugs that would fly around and were in between the sheets. We had to request moving rooms 5 different because of roaches and dirty bed sheets in the “alternate rooms” that were available. We finally settled on rooms and throughout the night we wound up killing 5 more roaches. Now we are going have to make sure every thing we have on this trip is checked thoroughly before we take it into our own home.
    more
  • Jul 23, 2020

    By Ron Liberman
    Was offered a list of hotels with no cancellation charges. Booked one, and was told I needed to provide a credit card number, only for verification purposes. After receiving confirmation I had successfully booked the hotel, I checked the cancellation policy. In order to cancel, I would need to pay a cancellation charge which is 100 percent of the cost of the room.
    more
  • Jul 17, 2020

    By King D
    there was a problem with the booking service.please try again later or contact our customer service"..so I did ,answer made me shock!!!! _"that it's becouse of your booking history!!We are sorry that we are unable to help with it at this moment. If you would like to make the reservation at this moment. We would advise you to use another account." ..I canceled Amsterdam,Portugal and Spain in a last few months using FREE CANCELLATION,because of a pandemic and THEY BLOCKED ME!! What a SHAME !!!!
    more

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