Facebook_pixel
Booking.com: Hotels, Apartments & Accommodation

Booking.com: Hotels, Apartments & Accommodation

Booking.com Hotels & Vacation Rentals

Book travel accommodation & save! Compare hotel deals, apartments & hostels

4.7 Ratings 4M+ Reviews 100M+ Downloads
Featured on Best Apps for Moving to Italy

About Booking.com: Hotels, Apartments & Accommodation

Book travel accommodation & save! Compare hotel deals, apartments & hostels
see more about Booking.com: Hotels, Apartments & Accommodation

Ratings & Reviews

4.7
3.7M+ Ratings
  1. 5
    81+%
  2. 4
    13+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    2+%
Write a Review
  • Jan 21, 2021

    By Yuvaraj Ramesh Babu
    In the beginning booking hotel's through this app was good and well rated and Good offers and deals. I have stayed in the same hotel's whenever I have to visit that particular city's at the best price. But now show's different hotel's and highly priced hotels Which doesn't even diserve that price range. Try to bring back your offers you and you will have all your customers back. Hope to get a positive response from your end. Thank you..
    more
  • Usually my go to app Jan 24, 2021

    By Do Pangea
    Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
    more
  • Jan 16, 2021

    By Su'a Sulu'ape Angela Spinler
    This is a great app!! When you're trying to find lodging immediately. Whether it be a Hotel, Motel, B&B, Condo, or Hostel. Either for last minute changes, quick impulse, or unforeseen circumstances that lead you to the need to find a safe, clean, reputable place to stay, NOW, for a great price. Anywhere in the world. This is the app! It is also great for planned stays. A godsend when traveling for conventions from Amsterdam, through France, and into Italy & we Missed our connecting flight.
    more
  • Extended stay in Tampa Fl Oct 8, 2017

    By This is a Scam, and costly!
    My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
    more
  • Jan 20, 2021

    By Kamlesh Desai
    Never had any trouble with this app. Generally I get competitive rates and offers are great. Going to use it for long time. Booking process is quick and transparent. Reminders are thoughtful.
  • Jan 24, 2021

    By Riham AZiz
    I don't know why anyone should use their services not the app. They don't manage the booking, money transactions and if you have a problem they would ask you to chase the hotel. I had a no prepayment and free cancellation booking through their service and I cancelled the booking through the application. That was one month ago. The hotel charged my card for the whole fee, Till now I didn't get a refund, though o got a confirmation email with 0 cancellation fee.
    more
  • Great location but not what I expected. Sep 25, 2020

    By Yoi618
    Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
    more
  • Jan 21, 2021

    By Tin Huynh
    Be careful before you final checkout. Very Bad Customer service, Their apps was wrong charged between price show up and price at checkout, price goes up at checkout but they always say fault at Customer and not honor for adjust price or offer coupons for next use. Don't expect they will help you anything, waste your time and get mad 😠 .
    more
  • Awful customer service And bad customer relations. Aug 13, 2020

    By Dabate074
    I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
    more
  • Jan 18, 2021

    By Ganesh Soni
    This is first time i had a worst experience from this aap. I was had booking form this aap for 27 march but due to some reason we had to cancel it. Booking I'd is 6HRXZC.I need my refund back. I'm trying to contacting support but each one is denied for the refund and asking to contact one another. But I not got any support through chat or call. I just need my money back as soon as possible.
    more
  1. Search over 1.5 million hotels, motels, and more all in an accurate and organized layout
  2. Book your travel on the go with paperless confirmation, ability to change anytime, 24/7 support and helpful reminders
  3. Get great offer right from the convenience of your device to find daily deals that support your budget

Reviewed by Chris on June 7, 2018

  • Jan 16, 2021

    By Su'a Sulu'ape Angela Spinler
    This is a great app!! When you're trying to find lodging immediately. Whether it be a Hotel, Motel, B&B, Condo, or Hostel. Either for last minute changes, quick impulse, or unforeseen circumstances that lead you to the need to find a safe, clean, reputable place to stay, NOW, for a great price. Anywhere in the world. This is the app! It is also great for planned stays. A godsend when traveling for conventions from Amsterdam, through France, and into Italy & we Missed our connecting flight.
    more
  • Extended stay in Tampa Fl Oct 8, 2017

    By This is a Scam, and costly!
    My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
    more
  • Jan 20, 2021

    By Kamlesh Desai
    Never had any trouble with this app. Generally I get competitive rates and offers are great. Going to use it for long time. Booking process is quick and transparent. Reminders are thoughtful.
  • Outstanding location and service Mar 6, 2018

    By Datjushappend
    The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
    more
  • My stay at the Drury Inn in Greenville Jan 10, 2021

    By Nicole2687$
    First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
    more
  • Jan 21, 2021

    By Yuvaraj Ramesh Babu
    In the beginning booking hotel's through this app was good and well rated and Good offers and deals. I have stayed in the same hotel's whenever I have to visit that particular city's at the best price. But now show's different hotel's and highly priced hotels Which doesn't even diserve that price range. Try to bring back your offers you and you will have all your customers back. Hope to get a positive response from your end. Thank you..
    more
  • Usually my go to app Jan 24, 2021

    By Do Pangea
    Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
    more
  • Gorgeous but out of the way Mar 31, 2018

    By Whereismare
    It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
    more
  • Jan 17, 2021

    By Hansika Ekanayake
    This is a great app to make a booking instantly and get insights about the facilities provided by each and every room and hotel. And the booking process is also very easy and secure as per my experience. The only reason I gave 4 stars instead of 5 is because they have removed the Sri Lankan Rupees currency from the currency list and it takes time to view the price by switching between this app and currency converter. Once you add LKR again, I'm definitely gonna update my review to 5 stars!
    more
  • Trying to play in VEGAs - not working for them Apr 14, 2018

    By mardigras13
    Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
    more
  • Kind of pricy for what you get Nov 14, 2017

    By k_melnyk
    This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
    more
  • Great Showers! Mar 30, 2018

    By erwinmac
    The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
    more
  • Three stars Jul 9, 2019

    By Curly Grrl
    When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
    more
  • Gusde House Apr 2, 2018

    By Makebetterapps
    The price was right for me to stay next door to my friends and the staff was excellent. If you’re use to luxury I’d stay somewhere else; the bright photos on the website look new, comfortable, a magical. This place is dark n dingy at best. Very misleading photos but fine for what I needed I suppose. I booked 10 nights for under $350 USD I only slept there about four or five total nights so I sorta didn’t get to use all the benefits of free breakfast and sort of wasted money; that’s my fault not theirs but I’d have booked somewhere even cheaper had I known the downfalls of this place. Very friendly and trust worthy staff. I never locked a thing and was barely ever there to watch over my stuff. Sometimes it’s hard to find anyone depending on the hour but I would still suggest staying here for the price tag just don’t expect the Lap of luxury that the website promotes.
    more
  • 411 a 62 st Jun 3, 2020

    By covidcorona20
    Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
    more
  • Great location but not what I expected. Sep 25, 2020

    By Yoi618
    Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
    more
  • Reasonable for a last minute booking Mar 19, 2018

    By Tina Pastore
    The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
    more
  • Muscat Hills Resorts Feb 9, 2018

    By GumpDrvr
    Day 1: Upon arrival we were not even welcomed at the gate. Security was very rude even though we arrived in an airport taxi. There was not even a hotel buggy to take us to our quarters. Dinner that evening was great we had a wonderful hostess from Myanmar and in my opinion absolutely professional beyond measure. Day 2 : The beaches and the breakfast were wonderful. The views were simply and breathtaking. Dinner that nights was one of the worst experiences I have ever had. The hostesses were very pushy in trying to get us to place our order. Then after that didn’t work they ignored us until we had to signal them to come over. The kicker out of the whole night was their manager Ricardo. Me and my wife watched him greet every other table and guest that night twice while only glancing at us. I guess we had to either be Arab or Caucasian for him to even greet us in his Resturant. Horrible experience never would I recommend this resort to anyone.
    more
  • Less than expected Sep 28, 2017

    By Solo Vagabond
    Location proximity to Oktoberfest was only good thing. Well the check-in staff were friendly enough. The place was dark and grungy with several lights out. My first room was okay, but missing furniture. There were not adequate outlets either. I had to change rooms for my two night stay. This made me quite upset, as I was traveling for business and it meant leaving everything in luggage storage all the time. The luggage storage did not seem secure as it was in in an outside building and not monitored. It was also a ransacked mess. The breakfast, that I thought was included, was not. It was an okay assortment, but the breads did not seem fresh. My second room was worse than the first. But at least it had all furniture. The bed was about the least comfortable I've been on in a while. All night long people were knocking on doors and making loud noises. Broken beer bottles in the hallway. It was just a mess.
    more
  • Removed features make the app worse Jul 26, 2019

    By Jmcc625
    Booking used to be my go-to app whenever I was planning holidays. USED TO BE. Not anymore. They have changed former excellent features, and this has made the app worse. Two examples: (1) “Draw map” - I loved this function because it allowed me to draw a map and see only hotels inside my map. They removed this feature. Now every time I look for hotels I need to go through irrelevant results because their other location features are not accurate. (2) Filter by price - in the past you had a sliding bar and you were able to select your price range (from X to Y). Now you can’t. Instead, the app gives you predetermined ranges that in many cases are completely irrelevant for you. You end up with a lot of crap results that you don’t care about because they are either below or above your price range. Booking just keeps getting worse!
    more
  • Jan 24, 2021

    By Riham AZiz
    I don't know why anyone should use their services not the app. They don't manage the booking, money transactions and if you have a problem they would ask you to chase the hotel. I had a no prepayment and free cancellation booking through their service and I cancelled the booking through the application. That was one month ago. The hotel charged my card for the whole fee, Till now I didn't get a refund, though o got a confirmation email with 0 cancellation fee.
    more
  • Jan 21, 2021

    By Tin Huynh
    Be careful before you final checkout. Very Bad Customer service, Their apps was wrong charged between price show up and price at checkout, price goes up at checkout but they always say fault at Customer and not honor for adjust price or offer coupons for next use. Don't expect they will help you anything, waste your time and get mad 😠 .
    more
  • Awful customer service And bad customer relations. Aug 13, 2020

    By Dabate074
    I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
    more
  • Jan 18, 2021

    By Ganesh Soni
    This is first time i had a worst experience from this aap. I was had booking form this aap for 27 march but due to some reason we had to cancel it. Booking I'd is 6HRXZC.I need my refund back. I'm trying to contacting support but each one is denied for the refund and asking to contact one another. But I not got any support through chat or call. I just need my money back as soon as possible.
    more
  • Chic Royalton Mar 19, 2018

    By Dashpromlgyo
    I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
    more

What’s Groovy

What’s Subpar

Loading...

Ask