This game is good. U can become the vips for more benefit but no need to if u just want to play casually. Time consuming. Non vip will get all the UR SSR n SR heroes but need to pay for limited heroes, pets except 5 kinds, rides only bay horse is free. Other type of rides can get without paying but need to join event depend on which kind u will get. Lots of free outfits but need to unlock with level up. One of a kind palace game. ;) more

This game is so extremely entertaining. I got an add for this game multiple times and like all other times I ignored it but then I got it again and I actually looked at the add it looked like such an interesting game so I downloaded it. When I joined I was automatically met with a storyline. I love story games like this. After the beginning of the story line I got to pick an outfit I wanted to wear for free. This game is not only a story game but also a social game when you finish part of the story it puts you back in the game and you can chat with other players. You have to constantly level up hero’s and you can level up quick! I love all the dresses and hairs and the whole entire concept of this game. There’s so much you can do but I would like people to read it so I will keep it short and simple. Maybe just download this game and try it out for an hour or two it’s super fun! And I think you would enjoy it if you like creativity! more

Nothing that’s not too easily fixed. Mostly that I wish it would start on Manuel progression through the dialogue, and not switch back to auto randomly. Pretty much anything with timed reading is difficult for me with dyslexia. Another thing which is probably because of my modern upbringing.... I can’t get over how the main love interest so far is her cousin, and their chemistry is so good I’m rooting for them, even though it's also setting off alarms in my head. It’s probably pretty normal for the time though.. they are so cute together. Also it’s really fun making your character super pretty in this. Though I accidentally made her look too western for the game aesthetic the first time (looked odd having someone who was pretty much a white girl in ancient Chinese garb) Luckily you get two presets you can switch between whenever, and edit them too. Wish I could choose the hair color instead of relying on wigs though... Didn’t see anything for skin tone if that’s important to you, but it’s suppose to be a native Chinese person. I wonder how the plot changes if your character is male. Might do a play through of that if I’m still into this at the end. Just till I get bored. Couldn’t be identical could it? more

When I first saw the add for this, I thought it was going to be one of those stupid games you see. I downloaded to see if I was correct, but no. This is such a fun game to play! The art style is fantastic and I love how you can customize your character! This a game that shows what it’s actually going to be. I’m so glad I even saw the add because I’m hooked! However, every game has its problems. I honestly had a lot of trouble figuring out the tools of the app and especially in the beginning. In the first fight scene I had no idea what I was supposed to do. I awkwardly just sat there clicking buttons. Eventually I figured it out but I wish there was more explanation. The other thing is, I love the cut scenes and it’s really entertaining, however, I wish you could make the monologue go faster. It’s kind of hard to keep up with it and I keep reading the same thing over and over again because I thinks it’s something new. Overall, based on the qualifications of the game, I really like it. I definitely think you should consider downloading it. It has its pros and cons and that’s why I giving it 4 stars for all the qualities I’ve listed above. Take what you can from this and I hope you’ve found this review helpful. more

Honestly the game is great in my opinion! Beautiful graphics and amazing storylines. Unfortunately the game can be a bit annoying. You can’t change servers without restarting, and now you can’t even change servers. At all. And its just really annoying if you’re trying to play with other friends. Also, in the game you have tasks, really cool and all of how you interact with the NPC’s and stuff, but sometimes the tasks are a bit too hard for your current battle level and you need to do side quests and stuff to get enough level. This sometimes can take a few in real life days depending where your level is. You can also get a lover in the game which is optional of course. But a couple of the choices are your in-game cousins! That is gross in my opinion, and since this is a game for 12+ I don’t think that’s really… okay. Like I said that’s optional, so if you’re thinking about playing the game you don’t have to! And based off of other reviews I’ve seen I don’t think it’s a good idea to buy any of the passes and stuff for real money, since you could lose your progress. Overall, it’s a really nice game, and the idea is really nice! more

This has to be the best mobile game I’ve played like this. I play it everyday and have even recommended it to my friends, but that’s where my only issue with the game comes in. I’ve wanted my friends who have joined the game to be able to join my current server but they’re unable to because of it being locked. I would understand this if the server was full of active players, but there are a lot of people who are no longer playing and the server is starting to slow down because of the lack of people. It’s something that everyone in my server as well as many people on your platforms are disappointed in because we are losing activity in events and just in general. I hope you allow people to join in new servers soon because we would all appreciate it. more

You have no idea how long i've been searching for a game like this. I see ads all the time but this was the only one that wasn't a complete rip-off. Very fun game, though I wish there were more ways to level up might.

I am only doing it hey five star because I want to go to sleep us so first out of the game is nothing more than series in the ad commercials the game game says on the commercials that you can dress her up and choose a pack of like a baby or a queen or whatever it says so I was really trying to two say that when I get on let’s go to his entire story can you say that we could always change your face the beginning and stuff like that and then how do you say to this entire story and for me I don’t like stories like that I just wanted to dress up other people they might like stories so if you do like stories I recommend getting this game and you don’t anymore with wanting to dress up as a girl or a boy or I do add then do not download this game it is not fun. more

I've just started playing a few days ago so my rating may change but right not I find the game addictive. I admit its slow going if you don't want to spend money so you need to have patience and avoid temptation. (I confess I caved a few times.) So far I like the story line, characters and graphics a lot. I was frustrated at first because somehow I lost a character I spent a little money on when I lost the sever but now I wrote down what server I'm on so hopefully that won't happen again. more

So recently I started playing games like this. Y’know, your typical court game, empress game, that stuff. But I stopped at this game. Because I didn’t need to get anything else! This app game is PERFECTION when it comes to drama! I love me a drama story and if you know me, you know that. I come to this game when I’m bored and within a minute of playing I’m hooked. Not even bored anymore! I rate this game five starts because, 1 the graphics. The graphics are BEAUTIFUL!! 2 the plot. So lovely! Everywhere is beautiful. 3 character designs. LOOK AT THOSE CHARACTERS!!! 4 it’s just addicting! I’m hooked! 5 the story line. WOWZA!! So dramatic! So I love this app! Thank you for reading and have a lovely day! Hehe. ~Luna! ✊🏿✊🏾✊🏽✊🏼✊🏻✊👑🌈💅🏻💍👗🕶👠 more

The one star is for poor customer support. In the event that you face harassment, they will not issue any ban whatsoever. In fact, their replies sound like they're trolling you. Other than that, the game used to be ok. But as you progress, the game becomes a cash grab. Is this game worth your time? While the graphics are stunning, the game feels empty overall. There are not that much players in the servers, and you feel the need to shell out money to keep up with the whales. more

So I really like the game it's really cool I'd say it's a way better version of Royal chaos but I tried to log in and it's not letting me log into the server I started on so two stars for now and I haven't received any help for that yet and it has been a week now. more

At first this game was so interesting and I've passed all the fighting challenges and win. But when I proceed to 正八卿晋升考核few times and still failed, I really don't know what to do in order to win back and carry on with the game, kindly tell me how? Thanks! more

I really enjoyed it but I was busy and I didn't log in for a few months and when I logged back on it made me restart my game play, is there a way for me to get my old account back, I made alot of progress on it and I really wish for it back. more

Topped up $46 for the event to give me several repeats of orange/epic costumes (you can't keep copies of the same costume) and 1 random red/fabled costume piece from the pity reward. Will be difficult to participate in server events unless you spend. Graphics are nice. Servers close very quickly. No blitz/skip function - becomes a chore to play through every stage/battle for several functions, especially as things reset every 3 days at most and they keep adding new functions. more

Hello everyone! First off, I would like to say that this game is incredibly well made. One of my favorite RPG’s out there. Or, well...it USED to be. Let me explain so you can also be aware of some major flaws this game has. Creating another account deletes any other data you have on the previous one. But that’s not all, you additionally cannot switch servers in-game without it also deleting your data. When this first happened, I was bummed but did not contact Customer Support and simply made another account. Fast forward to me trying to create another account so I can play the male route, it happened again. At this point, I was annoyed because I had spent some real money on this game (yes, I loved it that much), and lost it all in the blink of an eye. So, I did what any sensible person would do and tried to contact support. Key word: tried. Every time I went to submit a complaint, an error window popped up. I thought maybe my contact info wasn’t working so I changed it to a different e-mail. Nope, not that either. So here I am, writing this review and tried to get the devs attention as well as yours. For anyone considering playing this game **DO NOT SPEND MONEY ON THIS GAME BECAUSE YOU COULD EASILY LOSE IT**. However, if you’re not afraid of losing your account and just need something to play, I think this is a great game. If I disregarded all the things I listed above, I would have given this a solid five stars. more

I would most definitely give 5 starsss this game is wonderful I loved playing it it was addicting. Every night and day I was on it my husband called me obsessed, however!!! I rated the way I did because I spent every minute for six day on that game, I was a vip 1 level 66 deputy 3 about to be an official 3, with a pet elite pig, and 3 UR characters. One day out of the blue my whole progress gets wiped away and the game asked me to start over, I did send an email to the company and got no response back. I told myself to wait until maintenance time was over and if my progress wasn’t there then I would delete it because I didn’t want to start over when I was so invested in my first progress I shouldn’t have to especially since the account was linked to my Facebook. So I am giving it this rating due to the fact it glitches and erased all my hard work and they still haven’t responded back about getting my account fixed. more

Make purchases such as the premium pass and vip and in game purchases purchasable to purchase for friends as gifts. That would help alot for making friends. That cant buy stuff. You want me to five star it then I will but make this happen first. more

support and customer experience for this game is honestly not the best. If it's a known issue e.g. bugs, there will be bug fixes, but if it's an experience issue, you'll get a standardised template reply of "we will forward your suggestion to the relevant staff" without any acknowledgement of the issue or experience. more

Fun game but extremely over priced, customer service is awful, the servers become dead because everyone starts to leave, you can only type like 7 words in direct messaging, so you have to send 5 messages to get one sentence in. Did I mention rediculous prices? Our biggest player who probably spent the most on our server just left, people are leaving left and right due to frustration, they need to learn to listen to their customers. more

This game is so extremely entertaining. I got an add for this game multiple times and like all other times I ignored it but then I got it again and I actually looked at the add it looked like such an interesting game so I downloaded it. When I joined I was automatically met with a storyline. I love story games like this. After the beginning of the story line I got to pick an outfit I wanted to wear for free. This game is not only a story game but also a social game when you finish part of the story it puts you back in the game and you can chat with other players. You have to constantly level up hero’s and you can level up quick! I love all the dresses and hairs and the whole entire concept of this game. There’s so much you can do but I would like people to read it so I will keep it short and simple. Maybe just download this game and try it out for an hour or two it’s super fun! And I think you would enjoy it if you like creativity! more

This has to be the best mobile game I’ve played like this. I play it everyday and have even recommended it to my friends, but that’s where my only issue with the game comes in. I’ve wanted my friends who have joined the game to be able to join my current server but they’re unable to because of it being locked. I would understand this if the server was full of active players, but there are a lot of people who are no longer playing and the server is starting to slow down because of the lack of people. It’s something that everyone in my server as well as many people on your platforms are disappointed in because we are losing activity in events and just in general. I hope you allow people to join in new servers soon because we would all appreciate it. more

You have no idea how long i've been searching for a game like this. I see ads all the time but this was the only one that wasn't a complete rip-off. Very fun game, though I wish there were more ways to level up might.

I am only doing it hey five star because I want to go to sleep us so first out of the game is nothing more than series in the ad commercials the game game says on the commercials that you can dress her up and choose a pack of like a baby or a queen or whatever it says so I was really trying to two say that when I get on let’s go to his entire story can you say that we could always change your face the beginning and stuff like that and then how do you say to this entire story and for me I don’t like stories like that I just wanted to dress up other people they might like stories so if you do like stories I recommend getting this game and you don’t anymore with wanting to dress up as a girl or a boy or I do add then do not download this game it is not fun. more

So recently I started playing games like this. Y’know, your typical court game, empress game, that stuff. But I stopped at this game. Because I didn’t need to get anything else! This app game is PERFECTION when it comes to drama! I love me a drama story and if you know me, you know that. I come to this game when I’m bored and within a minute of playing I’m hooked. Not even bored anymore! I rate this game five starts because, 1 the graphics. The graphics are BEAUTIFUL!! 2 the plot. So lovely! Everywhere is beautiful. 3 character designs. LOOK AT THOSE CHARACTERS!!! 4 it’s just addicting! I’m hooked! 5 the story line. WOWZA!! So dramatic! So I love this app! Thank you for reading and have a lovely day! Hehe. ~Luna! ✊🏿✊🏾✊🏽✊🏼✊🏻✊👑🌈💅🏻💍👗🕶👠 more

PLEASE NOTICE THIS!! I Love The Game So Much BUT Please Pleaseee fix it! It keep lagging even though my internet connection just fine! And the most important is it keep crashing and freeze and leave the game BY ITS OWN! Please I love the game so much so I even rate it 5 stars.... more

Such a good game! I look forward to what is to come, though I wish there were some kind of survey or advertisements that we could use to potentially get the cash currency so we can participate in the events.

Got to level 4 official (level 54), then I logged in and my account was gone. I get the character setup page. Hours and hours of playtime and real money just gone. There is zero support if something goes wrong. There is nowhere on the website to even contact them. UPDATE Eventually found the support portal in the game. Apple store link for game support goes to website where there is no contact. I now have my account back. It seems my iPad jumped server so it was looking in the wrong place for my account. A few exchanges of messages, and 4 hours later, the issue was spotted and I was able to redirect my iPad to the correct server. While it seems jumping server seems to be an issue with others too, the support response was actually outstanding. Thank you. If you play this game, make sure you write down the server you are connecting to or it will seem you have lost your account if your device suddenly jumps server. The server name is next to the start button. Great game, one of the best I’ve played in a long time. more

I love this game of course! But a few requests for updates. I wanted to ask if first, you could change the gameplay a bit. Basically what I mean is, you can choose a house other then embroidery. Maybe you want to dye or do ornaments. That’s my first request, many people would like this update. Next, I wanted to request children! I may sound crazy. But what if you could have children? So you could be married to your lover for a certain amount of time or to a certain love vine, and you’d be able to have a heir or a kid. Next request. I want to request different houses? Such as normal sized houses, normal 2 story house, larger and more complex mansion, or the normal mansion. I think this would make a better gameplay! Last request. Being able to fall over obstacles and hurt yourself, then having a med-kit in the mansion that you will use to heal it. a bandaid will be on the wound for 5 minutes. -XOXO, Ala more

This game is good. U can become the vips for more benefit but no need to if u just want to play casually. Time consuming. Non vip will get all the UR SSR n SR heroes but need to pay for limited heroes, pets except 5 kinds, rides only bay horse is free. Other type of rides can get without paying but need to join event depend on which kind u will get. Lots of free outfits but need to unlock with level up. One of a kind palace game. ;) more

Nothing that’s not too easily fixed. Mostly that I wish it would start on Manuel progression through the dialogue, and not switch back to auto randomly. Pretty much anything with timed reading is difficult for me with dyslexia. Another thing which is probably because of my modern upbringing.... I can’t get over how the main love interest so far is her cousin, and their chemistry is so good I’m rooting for them, even though it's also setting off alarms in my head. It’s probably pretty normal for the time though.. they are so cute together. Also it’s really fun making your character super pretty in this. Though I accidentally made her look too western for the game aesthetic the first time (looked odd having someone who was pretty much a white girl in ancient Chinese garb) Luckily you get two presets you can switch between whenever, and edit them too. Wish I could choose the hair color instead of relying on wigs though... Didn’t see anything for skin tone if that’s important to you, but it’s suppose to be a native Chinese person. I wonder how the plot changes if your character is male. Might do a play through of that if I’m still into this at the end. Just till I get bored. Couldn’t be identical could it? more

When I first saw the add for this, I thought it was going to be one of those stupid games you see. I downloaded to see if I was correct, but no. This is such a fun game to play! The art style is fantastic and I love how you can customize your character! This a game that shows what it’s actually going to be. I’m so glad I even saw the add because I’m hooked! However, every game has its problems. I honestly had a lot of trouble figuring out the tools of the app and especially in the beginning. In the first fight scene I had no idea what I was supposed to do. I awkwardly just sat there clicking buttons. Eventually I figured it out but I wish there was more explanation. The other thing is, I love the cut scenes and it’s really entertaining, however, I wish you could make the monologue go faster. It’s kind of hard to keep up with it and I keep reading the same thing over and over again because I thinks it’s something new. Overall, based on the qualifications of the game, I really like it. I definitely think you should consider downloading it. It has its pros and cons and that’s why I giving it 4 stars for all the qualities I’ve listed above. Take what you can from this and I hope you’ve found this review helpful. more

I've just started playing a few days ago so my rating may change but right not I find the game addictive. I admit its slow going if you don't want to spend money so you need to have patience and avoid temptation. (I confess I caved a few times.) So far I like the story line, characters and graphics a lot. I was frustrated at first because somehow I lost a character I spent a little money on when I lost the sever but now I wrote down what server I'm on so hopefully that won't happen again. more

This game is good but I don't feel addicted because when I uninstall this game, my old game won't be saved, why? so I have to replay everything I play so I guess this game kena improve lagi..😔

Is a really nice game, the visuals are great. I enjoy playing this game. However, the JADE is very EXPENSIVE. Also, there are players that are mean to other players, like very mean, almost bullying. Then, they had a storyline going on which I really liked, but they took it away or pushed it to the size. They need to improve on the cost to play this game. more

I really love this game. It’s much better than Rise of the Empress which is this developer’s other game. The graphics are beautiful as well as the voiceovers. I think it’s fun to play for free and easy to do as well, but only if you don’t care about mounts or costumes. The rest of the game is very accessible for free-to-play players. It is a little disappointing not being able to craft more outfits, but I understand this developer needs to make money off their games. My main suggestion would be a larger selection of pets like in their other game, as well as easier access to pet bait. I wish the fishing mini game was actually a mini game. And I wish we could decorate our houses like we can in their other games. Overall I just wish there was a little more free material content rather than missions. more

The graphics for a mobile game are incredible. The storyline, while a bit hard to understand character relationships at first, is also well done and got me hooked on the game in the first place. There are tons of customization options, cute pets you can train, fun quests, and an opportunity to make some friends. However, it can be harder to progress if you don't pay to play. I will admit I've thrown a few bucks into the game, but even then I feel that isn't quite enough as for my level my might is still pretty low, and I don't have a lot of costumes compared to the people who do pay to play. It creates a small insecurity in the player who wants to fit in and not be left behind. But it's really my only complaint about this game. more

I downloaded Faye Of The Empress in hopes that it would be an AWESOME game considering how much space it takes up, and I was right. The game was everything I had hoped for and more, and I absolutely love the game, but… it was too big for my device, so I had to delete the data. After deleting the data (but without deleting the whole game from my device) it still took up a lot of space, so I deleted the game from my device fully. Everything was fine, but the game came back, again…and again… and AGAIN. I can’t delete it without it coming back, and it’s very annoying. This game is very fun and is a good game to play on a computer with more storage, but maybe not for an iPhone or iPad. ~thank you for reading!~ more

This game is absolutely awesome. It is not P2W. You can literally be number one with hard work and dedication (unless there are whales). And I thought it would be like any other game but it’s very detailed and the graphics are amazing. I am impressed. There is a good amount of content. You can do all the dailies/stuff and complete it in about an hour and a half. HOWEVER there is not enough content for obsessed players such as myself and a few others. If you are looking for a game you can spend 3-6 hours occasionally, this is not for you. I love this game a lot and play it on my free time but we are very much limited. I’m perfectly fine with not gaining exp after completing the dailies and stuff but I wish we had more activities. more

Honestly the game is great in my opinion! Beautiful graphics and amazing storylines. Unfortunately the game can be a bit annoying. You can’t change servers without restarting, and now you can’t even change servers. At all. And its just really annoying if you’re trying to play with other friends. Also, in the game you have tasks, really cool and all of how you interact with the NPC’s and stuff, but sometimes the tasks are a bit too hard for your current battle level and you need to do side quests and stuff to get enough level. This sometimes can take a few in real life days depending where your level is. You can also get a lover in the game which is optional of course. But a couple of the choices are your in-game cousins! That is gross in my opinion, and since this is a game for 12+ I don’t think that’s really… okay. Like I said that’s optional, so if you’re thinking about playing the game you don’t have to! And based off of other reviews I’ve seen I don’t think it’s a good idea to buy any of the passes and stuff for real money, since you could lose your progress. Overall, it’s a really nice game, and the idea is really nice! more

The game is gorgeous. It’s worth playing just for the graphics. But not for long. 1 month in, and I am kind of fed up. Just like every other game of its type, if you don’t spend real money your progression is veeeeery slow. Like ‘why even bother’ kind of slow. All the daily tasks get you so little rewards that the p2p players don’t even do them. The only reasons I could see to play the game long term as a f2p player is if you meet some really nice people or if you don’t mind being weak af. The fact that there’s really only 1 boring af mount for people who don’t spend money kind of offends me. I have seen 1 other mount I could get... and it will take months to get it. It’s pretty easy to get the fashion designs, but the items needed to create them are hard to get or you have to buy, so I really don’t mess with costumes. Lol, after reading what I just wrote, I think I might just get rid of the game. more

If u want to be strong u have to have the bank account to do it. They gouge people left & right in this game. If u want the cool characters? Money. U want the awesome outfits? Money. U want the unique rides? Money. How about the pets? Yep, money. As long as u have money u can level up with the big kids. Other than that, being able to chat with others and the interaction is awesome. They have a lot of things u can do, & is unique. Overall though, in order to enjoy the game in its entirety, money more

I actually enjoy this game and play everyday, but a lot of the things people say are true. While it's possible to advance without paying, because so many people pay, the competition is just too hard. You have to invest a lot of time in this game and it becomes more boring at higher levels. I found that I quite like communicating with people on this app though. It's an average game and thus is only 3 stars. Very fun, but plenty of glitches and issues. more

It’s a wonderful game, but I do have one big problem. A lot of the clothing that is or has been available in the game is not really obtainable unless you spend a certain amount. in the special/limited time events usually a beautiful dress or a UR character is the reward. You can’t truly participate unless you spend your money. This game was advertised as free and you can get beautiful dresses to make up your character. That was a big reason why I got the game. I’m at a high level at this point, but I’m no where near as developed as fellow players. I consistently played this game just to try and keep up and try to get the rewards an event is offering, but it’s impossible. There’s no point in playing. The beautiful clothing was the biggest reason why I and many others got the game. more

I wish you can add my suggestion in this game.i want the emperor in every server is a true person in every server we will vote if who we want to be the emperor.the emperor will be changed in 1month and the emperor will have a work like the true emperor.and I want that there's election for the empress and concubine and it's better if the place is bigger and the official is true human and its better if you will add a palaquin. more

So I really like the game it's really cool I'd say it's a way better version of Royal chaos but I tried to log in and it's not letting me log into the server I started on so two stars for now and I haven't received any help for that yet and it has been a week now. more

At first this game was so interesting and I've passed all the fighting challenges and win. But when I proceed to 正八卿晋升考核few times and still failed, I really don't know what to do in order to win back and carry on with the game, kindly tell me how? Thanks! more

I really enjoyed it but I was busy and I didn't log in for a few months and when I logged back on it made me restart my game play, is there a way for me to get my old account back, I made alot of progress on it and I really wish for it back. more

Topped up $46 for the event to give me several repeats of orange/epic costumes (you can't keep copies of the same costume) and 1 random red/fabled costume piece from the pity reward. Will be difficult to participate in server events unless you spend. Graphics are nice. Servers close very quickly. No blitz/skip function - becomes a chore to play through every stage/battle for several functions, especially as things reset every 3 days at most and they keep adding new functions. more

Make purchases such as the premium pass and vip and in game purchases purchasable to purchase for friends as gifts. That would help alot for making friends. That cant buy stuff. You want me to five star it then I will but make this happen first. more

Fun game but extremely over priced, customer service is awful, the servers become dead because everyone starts to leave, you can only type like 7 words in direct messaging, so you have to send 5 messages to get one sentence in. Did I mention rediculous prices? Our biggest player who probably spent the most on our server just left, people are leaving left and right due to frustration, they need to learn to listen to their customers. more

The one star is for poor customer support. In the event that you face harassment, they will not issue any ban whatsoever. In fact, their replies sound like they're trolling you. Other than that, the game used to be ok. But as you progress, the game becomes a cash grab. Is this game worth your time? While the graphics are stunning, the game feels empty overall. There are not that much players in the servers, and you feel the need to shell out money to keep up with the whales. more

Hello everyone! First off, I would like to say that this game is incredibly well made. One of my favorite RPG’s out there. Or, well...it USED to be. Let me explain so you can also be aware of some major flaws this game has. Creating another account deletes any other data you have on the previous one. But that’s not all, you additionally cannot switch servers in-game without it also deleting your data. When this first happened, I was bummed but did not contact Customer Support and simply made another account. Fast forward to me trying to create another account so I can play the male route, it happened again. At this point, I was annoyed because I had spent some real money on this game (yes, I loved it that much), and lost it all in the blink of an eye. So, I did what any sensible person would do and tried to contact support. Key word: tried. Every time I went to submit a complaint, an error window popped up. I thought maybe my contact info wasn’t working so I changed it to a different e-mail. Nope, not that either. So here I am, writing this review and tried to get the devs attention as well as yours. For anyone considering playing this game **DO NOT SPEND MONEY ON THIS GAME BECAUSE YOU COULD EASILY LOSE IT**. However, if you’re not afraid of losing your account and just need something to play, I think this is a great game. If I disregarded all the things I listed above, I would have given this a solid five stars. more

I would most definitely give 5 starsss this game is wonderful I loved playing it it was addicting. Every night and day I was on it my husband called me obsessed, however!!! I rated the way I did because I spent every minute for six day on that game, I was a vip 1 level 66 deputy 3 about to be an official 3, with a pet elite pig, and 3 UR characters. One day out of the blue my whole progress gets wiped away and the game asked me to start over, I did send an email to the company and got no response back. I told myself to wait until maintenance time was over and if my progress wasn’t there then I would delete it because I didn’t want to start over when I was so invested in my first progress I shouldn’t have to especially since the account was linked to my Facebook. So I am giving it this rating due to the fact it glitches and erased all my hard work and they still haven’t responded back about getting my account fixed. more

support and customer experience for this game is honestly not the best. If it's a known issue e.g. bugs, there will be bug fixes, but if it's an experience issue, you'll get a standardised template reply of "we will forward your suggestion to the relevant staff" without any acknowledgement of the issue or experience. more

I really enjoyed this game up until the point the game screwed a lot of players over with the lotus event. Originally it was a 7 day challenge period event. It’s an expensive event if you want to rank but many of us earnestly participated. Then 6 hours before the event is supposed to end they made an announcement that they made a “mistake” and are extending the challenge period for 3 more days. I was so disgusted by this blatant, unethical act of deliberately trying to grab more money from the players. If it was truly a mistake they would have caught it on day 2 of the event, not 6 hours before event is supposed to close. It’s an insult to the players who have been working hard to do well in this event. Like are we all a joke to them? They can just change rules because they feel like it? What a scam. I’m seriously disappointed and disgusted by their behavior. more