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‎TabUp - Tab | Order | Pay

‎TabUp - Tab | Order | Pay

Hermit Crab Technologies, LLC

Enjoy a contactless service experience

4.8 Ratings 628+ Reviews 1K+ Downloads

About ‎TabUp - Tab | Order | Pay

Enjoy a contactless service experience
see more about ‎TabUp - Tab | Order | Pay

Ratings & Reviews

4.8
628+ Ratings
  1. 5
    91+%
  2. 4
    4+%
  3. 3
    1+%
  4. 2
    0+%
  5. 1
    3+%
  • Greatest staff! Oct 29, 2020

    By The Notorious ROG
    The staff were awesome. I’ll be back.
    more
  • Every Restaurant NEEDS this Sep 24, 2020

    By PrisPerez
    The simple fact of not having for a server to order a drink is MAGIC! Not to mention add food items, and to be able to check out and split the bill with a server is GENUIS!
    more
  • Oct 28, 2020

    By Richard Van Buren
    it has a tendancy to crash with too much use. but overall, I like it and it's a fantastic tool during Covid-19
    more
  • Nov 17, 2020

    By Dave Scott
    great addition to the family of contactless ordering systems
    more
  • Been on both sides Sep 23, 2020

    By Lollirgen
    As someone who has worked with the app and also used the app, I can honestly say it’s a nifty idea and worth giving a shot. Mind you, this is a NEW app and just like with all new ideas, there are bound to be issues and kinks that are being worked out every day. If you have ever written code for a software system, you’ll understand this. If you haven’t, then try to keep in mind that technology (a lot like medicine) is forever changing and evolving. When you come in to The Getaway, keep an open mind. Listen to the server; they can walk you through every step of the app without ever touching your device. A server should never be far from sight to get refills or extra napkins. This app does not take away the server experience, but I can say it does allow you to get yoinks alcohol much faster! When I come in, I can sit out at the chairs along the water away from people and have drink after drink brought to me without waiting on someone to ask if I want another. Just be patient, listen to the server, and enjoy the quick alcohol service. Trust me, it’s worth giving a shot!
    more
  • Oct 4, 2020

    By Next Level Paintball
    I was unable to successfully enter my credit card info. I keep getting a "something went wrong" error message. Fortunately, my date had success on her phone and she paid for everything... but why is it not working for me? The error message gives me no idea what the error is or what to do to address the problem.
    more
  • Nov 7, 2020

    By Bonnie Roe
    Qr code doesn't load into app. Very slow downloading, checkout process unclear, even wait staff couldn't understand how to process the order.
    more
  • Good concept but failed with us and previous party Sep 7, 2020

    By @GulfandPeaks
    It’s a good idea, but if waiters are so close and not wearing mask, it’s same thing. My family put order thru, our friends two minutes after us. We got our food, theirs never came out after waiting 78 minutes. Failure of cooks and waiters mostly when working with the app. Party that was leaving told us “good luck with app and service”, they were right, I should’ve just walked out. Paid and closed my tab, but even though I’m back home and it’s three hours later, I’m still getting notifications of tabs placed by other people using that same table! By not having servers pushing for drinks or more spending they are losing money.
    more
  • App is awful Jul 30, 2020

    By Not Happy7777
    We were forced to download and use this app in order to use it to order food for their new “contactless” ordering. Nothing contactless about it. The servers were all in our faces and touching our phones to show how to use it. Orders were messed up, charges made to accounts that weren’t reflective of what was ordered. I have deleted this app and will not return to the restaurant.
    more
  • Customer service Aug 21, 2020

    By jhixon89
    This app causes waiters and waitresses to just sit around waiting for the order to ring in with no customer service experience. You might as well order to go because you’ll only see them when your order is being delivered.
    more

No reviews available

  • Greatest staff! Oct 29, 2020

    By The Notorious ROG
    The staff were awesome. I’ll be back.
    more
  • Every Restaurant NEEDS this Sep 24, 2020

    By PrisPerez
    The simple fact of not having for a server to order a drink is MAGIC! Not to mention add food items, and to be able to check out and split the bill with a server is GENUIS!
    more
  • Nov 17, 2020

    By Dave Scott
    great addition to the family of contactless ordering systems
    more
  • Been on both sides Sep 23, 2020

    By Lollirgen
    As someone who has worked with the app and also used the app, I can honestly say it’s a nifty idea and worth giving a shot. Mind you, this is a NEW app and just like with all new ideas, there are bound to be issues and kinks that are being worked out every day. If you have ever written code for a software system, you’ll understand this. If you haven’t, then try to keep in mind that technology (a lot like medicine) is forever changing and evolving. When you come in to The Getaway, keep an open mind. Listen to the server; they can walk you through every step of the app without ever touching your device. A server should never be far from sight to get refills or extra napkins. This app does not take away the server experience, but I can say it does allow you to get yoinks alcohol much faster! When I come in, I can sit out at the chairs along the water away from people and have drink after drink brought to me without waiting on someone to ask if I want another. Just be patient, listen to the server, and enjoy the quick alcohol service. Trust me, it’s worth giving a shot!
    more
  • Oct 4, 2020

    By Akesh Gupta
    just love the ease of using the app.
    more
  • Oct 28, 2020

    By Richard Van Buren
    it has a tendancy to crash with too much use. but overall, I like it and it's a fantastic tool during Covid-19
    more

No reviews available

  • Oct 4, 2020

    By Next Level Paintball
    I was unable to successfully enter my credit card info. I keep getting a "something went wrong" error message. Fortunately, my date had success on her phone and she paid for everything... but why is it not working for me? The error message gives me no idea what the error is or what to do to address the problem.
    more
  • Good concept but failed with us and previous party Sep 7, 2020

    By @GulfandPeaks
    It’s a good idea, but if waiters are so close and not wearing mask, it’s same thing. My family put order thru, our friends two minutes after us. We got our food, theirs never came out after waiting 78 minutes. Failure of cooks and waiters mostly when working with the app. Party that was leaving told us “good luck with app and service”, they were right, I should’ve just walked out. Paid and closed my tab, but even though I’m back home and it’s three hours later, I’m still getting notifications of tabs placed by other people using that same table! By not having servers pushing for drinks or more spending they are losing money.
    more
  • Nov 7, 2020

    By Bonnie Roe
    Qr code doesn't load into app. Very slow downloading, checkout process unclear, even wait staff couldn't understand how to process the order.
    more
  • App is awful Jul 30, 2020

    By Not Happy7777
    We were forced to download and use this app in order to use it to order food for their new “contactless” ordering. Nothing contactless about it. The servers were all in our faces and touching our phones to show how to use it. Orders were messed up, charges made to accounts that weren’t reflective of what was ordered. I have deleted this app and will not return to the restaurant.
    more
  • Customer service Aug 21, 2020

    By jhixon89
    This app causes waiters and waitresses to just sit around waiting for the order to ring in with no customer service experience. You might as well order to go because you’ll only see them when your order is being delivered.
    more
  • Aug 29, 2020

    By Steve Hasselbach
    Absolutely horrible app. Interface is very confusing. When straying to split the check at a table, it will charge multiple people for the same things and some people won't be charged. There is no history in the app to even see what you ordered after you check out. Avoid using this app at a restaurant. Friends were having their credit card charged by the next guest at the table after we left. Stay away from this app!
    more
  • Frustrating Sep 18, 2020

    By BayRedBeard
    You can’t view completed orders to verify cost and you receive notifications for people that use the table after you.
    more

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