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TfL Oyster and contactless

TfL Oyster and contactless

Transport for London (TfL)

Official Oyster app from TfL

4.4 Ratings 5K+ Reviews 1M+ Downloads

About TfL Oyster and contactless

Official Oyster app from TfL
see more about TfL Oyster and contactless

Ratings & Reviews

4.4
4.7K+ Ratings
  1. 5
    72%
  2. 4
    14%
  3. 3
    4%
  4. 2
    2%
  5. 1
    8%
  • Oct 10, 2020

    By Sarah Hunter
    Great app! I've used it for a couple of years or more (can't remember) to top up, buy season tickets, check my balance and look at my journey history. Really convenient and easy to use. Thank you.
    more
  • I find this app very useful Jul 7, 2018

    By WundermonkeyZA
    I live in the UK and I am on the American iTunes store. I think this app works best with these to factors. It's simple, quick, fast and does everything that I need on a day to day level. Like top ups and travel cards. Anything complex I go to the tfl site. Which is rare. Thanks Tfl. 👌🏻
    more
  • Sep 7, 2020

    By Svetlozar Mladenoff
    I like it, it's good. I'd like to have though a better refreshing handling, e.g. when you swipe down to refresh amount, because recently I was caught without money in my oyster as the app showed I had for one journey, while in reality I've even used the emergency fare the previous day and didn't know it until I checked the history.
    more
  • Oct 6, 2020

    By Georgia Jones
    The app tells you the exact times you used your oyster, how much each journey was with a daily total, logs what stations you used and what mode of transport. You can top up your oyster very easily, so easy to keep track of everything. Price alerts when your balance runs low.
    more
  • Needed to check value remaining and worked perfectly Apr 14, 2019

    By ShanB1016
    I Needed to check value remaining and it worked perfectly to do that. I did not try to top off using the app, so I cannot speak to that.
    more
  • Don’t even download if non UK resident Feb 16, 2020

    By jalexan5
    In addition to the well published (on the reviews, not on the website) issues of refusing to accept non UK credit cards or even be accessible from outside the UK (the website doesn’t even tell you why just errors out of you try to login) it appears I can’t even login with my TfL contactless account to track. The website does it just fine so I’m assuming it’s being blocked here because of a US address (on the account, I am physically in the UK now and often). It does not, of course, give that as the error but since the website doesn’t (then works fine with a VPN) that is sadly not a surprise.
    more
  • Oct 12, 2020

    By Minnie A
    I like this app but not happy that you can't put how much you want to top up your oyster card. Not everyone want or have £10 minimum to top up. Give us a choice to put how much we decide to top up like £1.50 or £2 etc and save us from social distancing with others during convid-20 pandamic.
    more
  • Literally nonfunctional in every possible way Jun 24, 2018

    By Hciaowj
    There is nothing about this app that works. First, I can't top up without a UK credit card. Second, you can't add the same card multiple times which is obnoxious because if you change devices or need to keep track of a friend's card you're screwed. Third, in order to register you need to remember exactly where you were at a random time the day before. I have horrible memory and am rarely in london... how the heck am I supposed to know what number bus line I was on at 12:55 yesterday? Fourth, my app never shows the correct amount. This must be the worst part... it says you have five pounds and you trust it but when you get to the gates it says go to h*ll, you have no money. Horrible.
    more
  • Sep 22, 2020

    By Amyn Bennamane
    How do i get past that error with check result=0x0001, although my phone is not rooted please? It seems to me that blocking rooted phones is the wrong way to implement security anyway. Just use encryption and sensible security practices like banking apps do.
    more
  • Sep 5, 2020

    By Marilyn Allen
    Worked for a few weeks and seemed quite easy to check balance, journey history and top up. Then today it asked for my password to even open the app to check my balance. Said my password incorrect, which it wasn't. Called TFL twice to reset but that didn't work either.
    more

No reviews available

  • Oct 10, 2020

    By Sarah Hunter
    Great app! I've used it for a couple of years or more (can't remember) to top up, buy season tickets, check my balance and look at my journey history. Really convenient and easy to use. Thank you.
    more
  • I find this app very useful Jul 7, 2018

    By WundermonkeyZA
    I live in the UK and I am on the American iTunes store. I think this app works best with these to factors. It's simple, quick, fast and does everything that I need on a day to day level. Like top ups and travel cards. Anything complex I go to the tfl site. Which is rare. Thanks Tfl. 👌🏻
    more
  • Oct 6, 2020

    By Georgia Jones
    The app tells you the exact times you used your oyster, how much each journey was with a daily total, logs what stations you used and what mode of transport. You can top up your oyster very easily, so easy to keep track of everything. Price alerts when your balance runs low.
    more
  • Needed to check value remaining and worked perfectly Apr 14, 2019

    By ShanB1016
    I Needed to check value remaining and it worked perfectly to do that. I did not try to top off using the app, so I cannot speak to that.
    more
  • Aug 14, 2020

    By FELICIA AYODELE
    It really makes topping up easy but I wish they can introduce a £5 options sometimes I don't have enough and just need to get out quickly. But I've been enjoying the app so far!!!
    more
  • Sep 7, 2020

    By Svetlozar Mladenoff
    I like it, it's good. I'd like to have though a better refreshing handling, e.g. when you swipe down to refresh amount, because recently I was caught without money in my oyster as the app showed I had for one journey, while in reality I've even used the emergency fare the previous day and didn't know it until I checked the history.
    more
  • Oct 16, 2020

    By Linda Yagoubi
    It's very convient, the track your oyster,and see how much you spend money for your journey,I find a difficulty to check my history it usec to open easily and then not anymore, is that at the settings?
    more
  • Aug 18, 2020

    By Ana Cebaniuc
    Easy to manage, easy to top up, but it takes time to see your journeys, especially on buses. The travel history is updating much later in the same day, but for the buses you need to wait till the next day. In fact is a good app.
    more
  • Oct 15, 2020

    By Kezza Debs
    When you run out of credit you can top up the 4 stars is only because it can take 30 minutes before its on, you can check your journey history.
    more
  • Aug 12, 2020

    By Kevin Sherlock
    Overall a good app. Frustrating that it is the only app that continues to ask me every week when I top up that I have to log in. If I really have to log in regularly, can it not use my fingerprint like my banking apps?
    more
  • Simple app, needs Apple Pay Jan 13, 2019

    By HeyNeenz
    A simple app where you can check your balance, top up, see your journeys. Would be great if you could top up via Apple Pay rather than having to input your credit card. Anything beyond that, you’re better off logging onto the main Oyster site.
    more
  • Oct 18, 2020

    By Michelle Mathurin
    It tells you what you need to know and allows you to do the basics. Would be better if refunds were possible too. Some times it logs out when least expected.
    more
  • Aug 10, 2020

    By Crazy Falang
    Good for keeping track of spend and history but i think its awful you can only top up from £10 upwards and in certain multiples. Thiscis the same as machines on the underground. Not an app issue, as obviously dictated by tfl policy. Hope this feedback is considered.
    more
  • Oct 12, 2020

    By Minnie A
    I like this app but not happy that you can't put how much you want to top up your oyster card. Not everyone want or have £10 minimum to top up. Give us a choice to put how much we decide to top up like £1.50 or £2 etc and save us from social distancing with others during convid-20 pandamic.
    more
  • Worst app Sep 7, 2019

    By jeschaefer
    After trying for 30 minutes to create an account I had to give up. There is no way for non-UK residents to create an account. How many millions of non-UK people use Oyster? None can use the app or website. The phone number on the website for help is not a working number.
    more
  • Can’t use if you don’t have a Uk residence Sep 17, 2020

    By phk101
    London is a gateway to the world; and the world comes to England. To not have the app take cards from all over the world, makes little to no sense. The developer could take one day and make it so.
    more
  • Sep 9, 2020

    By John Dench
    Not intuitive for navigation from the home page. The icons are randomly dispersed across the page making it difficult to find the right one for topping up or renewing tickets
    more
  • Don’t even download if non UK resident Feb 16, 2020

    By jalexan5
    In addition to the well published (on the reviews, not on the website) issues of refusing to accept non UK credit cards or even be accessible from outside the UK (the website doesn’t even tell you why just errors out of you try to login) it appears I can’t even login with my TfL contactless account to track. The website does it just fine so I’m assuming it’s being blocked here because of a US address (on the account, I am physically in the UK now and often). It does not, of course, give that as the error but since the website doesn’t (then works fine with a VPN) that is sadly not a surprise.
    more
  • Literally nonfunctional in every possible way Jun 24, 2018

    By Hciaowj
    There is nothing about this app that works. First, I can't top up without a UK credit card. Second, you can't add the same card multiple times which is obnoxious because if you change devices or need to keep track of a friend's card you're screwed. Third, in order to register you need to remember exactly where you were at a random time the day before. I have horrible memory and am rarely in london... how the heck am I supposed to know what number bus line I was on at 12:55 yesterday? Fourth, my app never shows the correct amount. This must be the worst part... it says you have five pounds and you trust it but when you get to the gates it says go to h*ll, you have no money. Horrible.
    more
  • Sep 22, 2020

    By Amyn Bennamane
    How do i get past that error with check result=0x0001, although my phone is not rooted please? It seems to me that blocking rooted phones is the wrong way to implement security anyway. Just use encryption and sensible security practices like banking apps do.
    more
  • Sep 5, 2020

    By Marilyn Allen
    Worked for a few weeks and seemed quite easy to check balance, journey history and top up. Then today it asked for my password to even open the app to check my balance. Said my password incorrect, which it wasn't. Called TFL twice to reset but that didn't work either.
    more
  • Doesn’t even show balance May 24, 2018

    By ccmemtn
    The one thing this app is supposed to do – it doesn’t do. The balance of the Oyster card the app shows is generally 24 to 48 hours behind. So in reality, while this app may show a number, it has no connection to what your balance really is at the moment. What is the point of this app then? You certainly cannot rely on it to ensure you have enough balance for a ride.
    more

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