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Samsung Smart Switch Mobile

Samsung Smart Switch Mobile

Samsung Electronics Co., Ltd.

If you can't download, you can open Smart Switch from device's Settings menu

4.2 Ratings 295K+ Reviews 100M+ Downloads

Ratings & Reviews

Write a Review
  • Sep 7, 2021

    By Arielle Fiveysky
    I wanted to maybe give 4 stars because when I was attempting to transfer information from an old phone to a new one, it transferred the data of both my old phone and a tablet to my new device. That wasn't the issue of the app though, that was something I didn't realize I was doing. It was a time consuming process, but using the app was very seamless and I was suprised with how smooth my transition was between devices. I will never manually transfer the data over ever again!
  • Sep 5, 2021

    By Brian Sinclair
    Ali express didnt copy over and i used to get notified daily. The app welcomed me back as a new user and my order has be delayed from a 30 day registered air mail to a 3.5 month deliver on horseback and sea worth paddle boat. And google auto fill logs into the app in weird way vs other apps.
  • Aug 22, 2021

    By Lisa Powers
    Waste of time. I COPIED all of my contacts to another phone, to make sure that I dont loose a contact number. After the copying had been confirmed onto my other phone. I checked my current phone to see that it had only gone and deleted loads of my contacts from my address book. I've used this previously and loved it, however this needs addressing in an urgent update. Complete waste of time, until this is sorted. AVOID
  • Sep 6, 2021

    By Rich Haberly
    Like so many other users, this is junk. 3 frustrating days and countless hours phone to PC, phone to phone (cord and WiFi)... Tried different PCs, different networks, reinstalled programs on all three devices, changed settings, tried to target specific data and was excited to see it finally "completed" (5 hrs later) only to discover it only copied some data in some categories?! Any alternative program is better than this. Dedicated Android user- will never will use this waste of time again!
  • Sep 7, 2021

    By Kevin Rank
    Read the recent reviews and hoped it would work. Attempted transfer btwn my 7.1.1 device and a new android device via WiFi - the contacts are the only things that have transferred. Better than nothing, but obviously not as useful/functional as advertised.
  • Aug 25, 2021

    By Yvette and Jorgen Larsen
    It wouldn't work when I got a new phone. But now that I've read these reviews, I think maybe it did me a BIG favor!! If it actually deletes ANY information, then the rating should be less than 0, as in-5 stars for totally unreliable, since that is, without doubt, an unacceptable outcome.
  • Aug 31, 2021

    By Christopher Larson
    Absolutely does not work on Mac computer. There is no log file because Samsung Note 10 plus won't mount with USB to a Macbook Pro laptop. It just isn't recognized. So, even though I have Smart Switch on both devices, the latter doesn't either to recognize the other. I will add also, Smart Switch for Mac treats the hardware as if it was an I-phone not a computer.
  • Sep 7, 2021

    By Jarcelle Charles
    This app is the worst I put on my phone. It never connect my watch, and I tried following the directions three different times. I'm deleting the app, and throwing watch away. No one ever contacted me about getting paper instructions. So now I'm pissed with the watch and app.
  • Aug 23, 2021

    By J. Deacon O'Connor
    This app isn't helpful at all when your old phone has a broken screen. You have to click one pop up on the old phone. It's like the entire process of syncing a new phone because your old phone is inoperable has completely gone over their heads. Both the wifi and cable connect need the old phone to work with a Screen
  • Sep 9, 2021

    By O J
    Nothing smart about it as it couldn't even transfer my WiFi passwords. Response from Samsung team "Unfortunately, the WiFi(password) is not be restored when restoring data from non Samsung Android device to a Galaxy device." Genius!
  • Sep 7, 2021

    By Arielle Fiveysky
    I wanted to maybe give 4 stars because when I was attempting to transfer information from an old phone to a new one, it transferred the data of both my old phone and a tablet to my new device. That wasn't the issue of the app though, that was something I didn't realize I was doing. It was a time consuming process, but using the app was very seamless and I was suprised with how smooth my transition was between devices. I will never manually transfer the data over ever again!
  • Sep 5, 2021

    By Brian Sinclair
    Ali express didnt copy over and i used to get notified daily. The app welcomed me back as a new user and my order has be delayed from a 30 day registered air mail to a 3.5 month deliver on horseback and sea worth paddle boat. And google auto fill logs into the app in weird way vs other apps.
  • Aug 22, 2021

    By Lisa Powers
    Waste of time. I COPIED all of my contacts to another phone, to make sure that I dont loose a contact number. After the copying had been confirmed onto my other phone. I checked my current phone to see that it had only gone and deleted loads of my contacts from my address book. I've used this previously and loved it, however this needs addressing in an urgent update. Complete waste of time, until this is sorted. AVOID
  • Sep 6, 2021

    By Rich Haberly
    Like so many other users, this is junk. 3 frustrating days and countless hours phone to PC, phone to phone (cord and WiFi)... Tried different PCs, different networks, reinstalled programs on all three devices, changed settings, tried to target specific data and was excited to see it finally "completed" (5 hrs later) only to discover it only copied some data in some categories?! Any alternative program is better than this. Dedicated Android user- will never will use this waste of time again!
  • Sep 7, 2021

    By Kevin Rank
    Read the recent reviews and hoped it would work. Attempted transfer btwn my 7.1.1 device and a new android device via WiFi - the contacts are the only things that have transferred. Better than nothing, but obviously not as useful/functional as advertised.
  • Aug 25, 2021

    By Yvette and Jorgen Larsen
    It wouldn't work when I got a new phone. But now that I've read these reviews, I think maybe it did me a BIG favor!! If it actually deletes ANY information, then the rating should be less than 0, as in-5 stars for totally unreliable, since that is, without doubt, an unacceptable outcome.
  • Aug 31, 2021

    By Christopher Larson
    Absolutely does not work on Mac computer. There is no log file because Samsung Note 10 plus won't mount with USB to a Macbook Pro laptop. It just isn't recognized. So, even though I have Smart Switch on both devices, the latter doesn't either to recognize the other. I will add also, Smart Switch for Mac treats the hardware as if it was an I-phone not a computer.
  • Sep 7, 2021

    By Jarcelle Charles
    This app is the worst I put on my phone. It never connect my watch, and I tried following the directions three different times. I'm deleting the app, and throwing watch away. No one ever contacted me about getting paper instructions. So now I'm pissed with the watch and app.
  • Aug 23, 2021

    By J. Deacon O'Connor
    This app isn't helpful at all when your old phone has a broken screen. You have to click one pop up on the old phone. It's like the entire process of syncing a new phone because your old phone is inoperable has completely gone over their heads. Both the wifi and cable connect need the old phone to work with a Screen
  • Sep 9, 2021

    By O J
    Nothing smart about it as it couldn't even transfer my WiFi passwords. Response from Samsung team "Unfortunately, the WiFi(password) is not be restored when restoring data from non Samsung Android device to a Galaxy device." Genius!
  • Aug 10, 2021

    By Ron Tidy
    I've been an user of this app on half a dozen different android phones for years. It worked brilliantly until now. The latest update cannot be installed & without it it doesn't work. I uninstalled it, rebooted the phone, cleared cache & data & followed the instructions to reinstall it, but no, it cannot be installed no matter what. So a perfectly working app is now utterly useless. Massively Disappointed. : -(
  • Sep 6, 2021

    By lau sk
    This apps used to work great. I used to be able backup my Samsung galaxy data to my pc. Now whenever I tried, I will encounter 'Assertion Failed' error msg on my pc and backup failed. Pls fix this ASAP

No reviews available

No reviews available

  • Sep 7, 2021

    By Arielle Fiveysky
    I wanted to maybe give 4 stars because when I was attempting to transfer information from an old phone to a new one, it transferred the data of both my old phone and a tablet to my new device. That wasn't the issue of the app though, that was something I didn't realize I was doing. It was a time consuming process, but using the app was very seamless and I was suprised with how smooth my transition was between devices. I will never manually transfer the data over ever again!

No reviews available

  • Sep 5, 2021

    By Brian Sinclair
    Ali express didnt copy over and i used to get notified daily. The app welcomed me back as a new user and my order has be delayed from a 30 day registered air mail to a 3.5 month deliver on horseback and sea worth paddle boat. And google auto fill logs into the app in weird way vs other apps.
  • Sep 7, 2021

    By Kevin Rank
    Read the recent reviews and hoped it would work. Attempted transfer btwn my 7.1.1 device and a new android device via WiFi - the contacts are the only things that have transferred. Better than nothing, but obviously not as useful/functional as advertised.
  • Aug 23, 2021

    By J. Deacon O'Connor
    This app isn't helpful at all when your old phone has a broken screen. You have to click one pop up on the old phone. It's like the entire process of syncing a new phone because your old phone is inoperable has completely gone over their heads. Both the wifi and cable connect need the old phone to work with a Screen
  • Aug 4, 2021

    By TisButAFish
    Using it to transfer from Samsung to Samsung but keeps pausing on messages and going no further. Both phones charging, on wifi, no Bluetooth. Been stuck on the same #/# for 1.5 hours. I have only 1 contact loaded and my pictures but beyond that the Only thing I didn't need to do was sign into my Google account. Pretty dumb...also I forgot. 6 minutes left!!! From 11 minutes in the past 2 hours
  • Aug 22, 2021

    By Lisa Powers
    Waste of time. I COPIED all of my contacts to another phone, to make sure that I dont loose a contact number. After the copying had been confirmed onto my other phone. I checked my current phone to see that it had only gone and deleted loads of my contacts from my address book. I've used this previously and loved it, however this needs addressing in an urgent update. Complete waste of time, until this is sorted. AVOID
  • Sep 6, 2021

    By Rich Haberly
    Like so many other users, this is junk. 3 frustrating days and countless hours phone to PC, phone to phone (cord and WiFi)... Tried different PCs, different networks, reinstalled programs on all three devices, changed settings, tried to target specific data and was excited to see it finally "completed" (5 hrs later) only to discover it only copied some data in some categories?! Any alternative program is better than this. Dedicated Android user- will never will use this waste of time again!
  • Aug 25, 2021

    By Yvette and Jorgen Larsen
    It wouldn't work when I got a new phone. But now that I've read these reviews, I think maybe it did me a BIG favor!! If it actually deletes ANY information, then the rating should be less than 0, as in-5 stars for totally unreliable, since that is, without doubt, an unacceptable outcome.
  • Aug 31, 2021

    By Christopher Larson
    Absolutely does not work on Mac computer. There is no log file because Samsung Note 10 plus won't mount with USB to a Macbook Pro laptop. It just isn't recognized. So, even though I have Smart Switch on both devices, the latter doesn't either to recognize the other. I will add also, Smart Switch for Mac treats the hardware as if it was an I-phone not a computer.
  • Sep 7, 2021

    By Jarcelle Charles
    This app is the worst I put on my phone. It never connect my watch, and I tried following the directions three different times. I'm deleting the app, and throwing watch away. No one ever contacted me about getting paper instructions. So now I'm pissed with the watch and app.
  • Sep 9, 2021

    By O J
    Nothing smart about it as it couldn't even transfer my WiFi passwords. Response from Samsung team "Unfortunately, the WiFi(password) is not be restored when restoring data from non Samsung Android device to a Galaxy device." Genius!
  • Aug 10, 2021

    By Ron Tidy
    I've been an user of this app on half a dozen different android phones for years. It worked brilliantly until now. The latest update cannot be installed & without it it doesn't work. I uninstalled it, rebooted the phone, cleared cache & data & followed the instructions to reinstall it, but no, it cannot be installed no matter what. So a perfectly working app is now utterly useless. Massively Disappointed. : -(
  • Sep 6, 2021

    By lau sk
    This apps used to work great. I used to be able backup my Samsung galaxy data to my pc. Now whenever I tried, I will encounter 'Assertion Failed' error msg on my pc and backup failed. Pls fix this ASAP
  • Sep 10, 2021

    By James Bryson
    Terrible. Tried between 2 galaxy phones. Tried on data, wifi, Tried simplifying. My last import was 4 years ago and it was seamless..... My phone doesn't have much on it! Won't stay connected.
  • Sep 2, 2021

    By Ron Wong
    I have tried more than 10 times to back up my Samsung Note10+ to PC, the process take 2 hrs to run the backup loading, end up is failed. And use this app on new Samsung A32 5G, a message show " Security policy restriction use of smart switch". Wondering Samsung so big company built so unstable app.

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