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Samsung Smart Switch Mobile

Samsung Smart Switch Mobile

Samsung Electronics Co., Ltd.

You can open Smart Switch from device's Settings menu (Android Oreo or later).

4.3 Ratings 242K+ Reviews 100M+ Downloads

About Samsung Smart Switch Mobile

You can open Smart Switch from device's Settings menu (Android Oreo or later).
see more about Samsung Smart Switch Mobile

Ratings & Reviews

4.3
242.3K+ Ratings
  1. 5
    69%
  2. 4
    12%
  3. 3
    7%
  4. 2
    3%
  5. 1
    9%
  • Oct 13, 2020

    By Gmale
    I came across this app in May when I had a new Samsung tablet, and I needed to transfer stuff from my old tablet, had never heard of it before. I must say that it is an absolute godsend of an app. I used to dread having new tech and having to input everything individually, but with this, everything you want is put on your new device as it was on your old, even wallpapers etc, done. I had a new phone this week and used it for a second time and saved so much time, and it's easy to use. Brilliant!
    more
  • Oct 15, 2020

    By JL Laine
    95% effective, moved over everything from my broken Samsung to the warranty replacement phone EXCEPT my wallpaper. Odd, because when I previously upgraded from an HTC to the Samsung it did move the wallpapers over. Also it has this annoying anxiety inducing habit of saying it's done BEFORE it's done. It said done, I started looking through my new phone, none of the pics were there, the layout was default, I'm stressing about how to move the pics with a broken USB-c port, all the work I'll have to do to set up again, and then 3 minutes later all the pics showed up, 2 minutes after that the home page layout shifted to match my old phone. PLEASE do not tell me it's done until it really is done, complete, finished, all transfers completed, keep the "occupied" screen display going unitl it has done EVERYTHING. I don't need this stress.
    more
  • Oct 13, 2020

    By Baron Vendredi
    Has worked well in the past but right now 14 Sep 2020) is not working. I tried to launch the app & plug in my phone but it tried to update itself , then just closed. Tried several times with same result. Uninstalled the app via Control Panel & went to Google Play store to download/reinstall. No joy - said it would be downloading soon but nothing happened. No longer visible via Control Panel. Running Windows 10 fully up to date. Can you fix it please? Update. As a result of this comment and e-mailing as suggested, I was sent a link to a version of the app (not available from my own searches) which I could install on my PC & works as before & as it should. Back to 5 Stars!
    more
  • Oct 10, 2020

    By Tim Heersma
    Everything transferred, but... I was transferring from the Galaxy A5(2017) to the Galaxy A51. I did the wired connection and it transferred many, but not all of my apps. Tried the wireless transfer immediately after and all the rest did transfer. You will still have to re-enter logins on some apps requiring it. Overall it worked well
    more
  • Sep 30, 2020

    By Pra M
    It's unreliable and lacking. You can't backup and import without an SD card or removable storage and you can only keep one backup at a time. If backup your whole phone and then backup one app, that backup will be deleted. Smart Switch doesn't backup app data. It's so annoying and frustrating and makes me think of how easy desktop filesystems are. This app did bring all of my "memos" from my S5, however, so I'm giving it a 4 out of 5
    more
  • Oct 23, 2020

    By M B
    This App STINKS! It pretty much copied nothing from my old phone except some pictures. Didn't copy any Apps. Didn't copy any documents. Didn't copy any music. And you CAN'T use the app to move files yourself. It just does whatever it does and that's it. Worst App Ever as I have no idea what it actually copied. Would have been better off never using it.
    more
  • Oct 15, 2020

    By Lourdes Guevara
    After the copy, it didnt inform me I had to wait for it to optimize them so I initially thought only my contacts and calls were copied. This app needs to be open to do that, again that was not obvious nor stated. After it said done optimizing and tap it to see details, i accidentally removed it from the running apps list. The notification vanished as well and I was not able to see transfer details!
    more
  • Oct 18, 2020

    By Astro Ngya
    I didn't know setting Sd card as a backup will delete everything on your sd card. As a results i've lost years of picture due to this application. Very disappointed that there was no warning that everything in the sd card will be deleted. In addition i didn't have any picture backup on the cloud due to privacy reasons. I hope to educate other people that otherwise everyone will be losing their data through backup via sd card. This resulted in years of pictures and memories gone with just 1 tap..
    more
  • Oct 4, 2020

    By Leonardo Marchesi
    This application is useful and done decently. It allows you to choose what data to transfer with exeption of some data from different manufacturers like Whattsap. Unfortunately for my mobiles (Grand Neo -> A40) it was not able to transfer my whole rubrica contacts and it doesn't tell you which contacts couldn't transfer (it calls them just "contacts in reading" ??). So you will have a geopardized rubrica with holes. Contacts are the first data you want to transfer completely without loosing part of them randomly. Surely room for improvements.
    more
  • Sep 30, 2020

    By toriless
    Keeps installing the same update over and over and then crashes. Uninstalling was required. Even after reinstalling and then also reinstalling the driver, which takes several minutes each it stiil will not connect even though Galaxy S10 appears under This PC. It will state update REQUIRED, yes or no, no exits, yes starts the update and it crashes and exits. What do you not understand?? "It works for me has never been an explanation". I have a degree in programming and the usual pile of certs
    more

No reviews available

  • Oct 13, 2020

    By Gmale
    I came across this app in May when I had a new Samsung tablet, and I needed to transfer stuff from my old tablet, had never heard of it before. I must say that it is an absolute godsend of an app. I used to dread having new tech and having to input everything individually, but with this, everything you want is put on your new device as it was on your old, even wallpapers etc, done. I had a new phone this week and used it for a second time and saved so much time, and it's easy to use. Brilliant!
    more
  • Oct 13, 2020

    By Baron Vendredi
    Has worked well in the past but right now 14 Sep 2020) is not working. I tried to launch the app & plug in my phone but it tried to update itself , then just closed. Tried several times with same result. Uninstalled the app via Control Panel & went to Google Play store to download/reinstall. No joy - said it would be downloading soon but nothing happened. No longer visible via Control Panel. Running Windows 10 fully up to date. Can you fix it please? Update. As a result of this comment and e-mailing as suggested, I was sent a link to a version of the app (not available from my own searches) which I could install on my PC & works as before & as it should. Back to 5 Stars!
    more
  • Oct 19, 2020

    By Bob Wilson
    This app made it smooth, fast and easy to migrate to my new Samsung tablet from my old one. I would have preferred being able to update my old Note 8 to the latest Android OS, but that isn't a smooth, fast or easy proposition, so this was the route to go for me. It worked extremely well!
    more
  • Oct 4, 2020

    By Sophie Button
    I have recently moved from apple to samsung and have been super disappointed to find out that Apple does not export their contacts to sim...I must say it hasn't shocked me owing to how inaccessible they are with other software/companies. HOWEVER, this app has totally saved me and allowed me to seamlessly transfer my contacts using my apple ID. What a God send. Highly recommend!!
    more
  • Oct 15, 2020

    By JL Laine
    95% effective, moved over everything from my broken Samsung to the warranty replacement phone EXCEPT my wallpaper. Odd, because when I previously upgraded from an HTC to the Samsung it did move the wallpapers over. Also it has this annoying anxiety inducing habit of saying it's done BEFORE it's done. It said done, I started looking through my new phone, none of the pics were there, the layout was default, I'm stressing about how to move the pics with a broken USB-c port, all the work I'll have to do to set up again, and then 3 minutes later all the pics showed up, 2 minutes after that the home page layout shifted to match my old phone. PLEASE do not tell me it's done until it really is done, complete, finished, all transfers completed, keep the "occupied" screen display going unitl it has done EVERYTHING. I don't need this stress.
    more
  • Oct 10, 2020

    By Tim Heersma
    Everything transferred, but... I was transferring from the Galaxy A5(2017) to the Galaxy A51. I did the wired connection and it transferred many, but not all of my apps. Tried the wireless transfer immediately after and all the rest did transfer. You will still have to re-enter logins on some apps requiring it. Overall it worked well
    more
  • Sep 30, 2020

    By Pra M
    It's unreliable and lacking. You can't backup and import without an SD card or removable storage and you can only keep one backup at a time. If backup your whole phone and then backup one app, that backup will be deleted. Smart Switch doesn't backup app data. It's so annoying and frustrating and makes me think of how easy desktop filesystems are. This app did bring all of my "memos" from my S5, however, so I'm giving it a 4 out of 5
    more
  • Aug 31, 2020

    By Danielle theHanyo
    I've used it in the past and loved it but for some reason it isn't working right this go around. My old phone (Note 4) is handling it well. My new phone (Rebel 4) isn't giving me the option on whether to send or receive anything. So instead I have 2 phones both trying to connect to send files over and not even finding each other during the process. It's supremely frustrating since both phones have completely updated forms of the app.
    more
  • Oct 22, 2020

    By Yonatan Harari
    Was a lot of hustle for little gain. Edit: I happy developers are watching reviews and offer support, I was able to fix the issue my self and at the end I had to reinstall some apps and reconnect others. At the end I spent more time than I wanted on migrating my phone.
    more
  • Oct 4, 2020

    By lori almen
    I downloaded the app on my j7pro today, i tried both wired and wireless transfer from my iphone 6se to this device. However, it only copied 4 videos out if the 30 i have stored in my ios device. My video files dates back from 2018 to 2019, i want to save them to this phobe sibce im low on memory on the iphone. Any suggestions?
    more
  • Sep 3, 2020

    By Leah Stephens
    A pretty exceptional switch app for the most part, however I did experience duplicates and triplets of (of all things) messages and pictures. I was walked through the switch (had two defective phones) so even with the walk through it reproduced in 2s and 3s. But with that being said everything else was amazing and super easy and on point. And one of the times of switching I was told to use the at&t switch as well, so im not convinced THIS wasn't the culprit to the repeating texts and pictures.
    more
  • Oct 15, 2020

    By Lourdes Guevara
    After the copy, it didnt inform me I had to wait for it to optimize them so I initially thought only my contacts and calls were copied. This app needs to be open to do that, again that was not obvious nor stated. After it said done optimizing and tap it to see details, i accidentally removed it from the running apps list. The notification vanished as well and I was not able to see transfer details!
    more
  • Oct 4, 2020

    By Leonardo Marchesi
    This application is useful and done decently. It allows you to choose what data to transfer with exeption of some data from different manufacturers like Whattsap. Unfortunately for my mobiles (Grand Neo -> A40) it was not able to transfer my whole rubrica contacts and it doesn't tell you which contacts couldn't transfer (it calls them just "contacts in reading" ??). So you will have a geopardized rubrica with holes. Contacts are the first data you want to transfer completely without loosing part of them randomly. Surely room for improvements.
    more
  • Oct 23, 2020

    By M B
    This App STINKS! It pretty much copied nothing from my old phone except some pictures. Didn't copy any Apps. Didn't copy any documents. Didn't copy any music. And you CAN'T use the app to move files yourself. It just does whatever it does and that's it. Worst App Ever as I have no idea what it actually copied. Would have been better off never using it.
    more
  • Oct 18, 2020

    By Astro Ngya
    I didn't know setting Sd card as a backup will delete everything on your sd card. As a results i've lost years of picture due to this application. Very disappointed that there was no warning that everything in the sd card will be deleted. In addition i didn't have any picture backup on the cloud due to privacy reasons. I hope to educate other people that otherwise everyone will be losing their data through backup via sd card. This resulted in years of pictures and memories gone with just 1 tap..
    more
  • Sep 30, 2020

    By toriless
    Keeps installing the same update over and over and then crashes. Uninstalling was required. Even after reinstalling and then also reinstalling the driver, which takes several minutes each it stiil will not connect even though Galaxy S10 appears under This PC. It will state update REQUIRED, yes or no, no exits, yes starts the update and it crashes and exits. What do you not understand?? "It works for me has never been an explanation". I have a degree in programming and the usual pile of certs
    more
  • Sep 2, 2020

    By Pearl Pxrslow
    This app is terrible (in my opinion). I have tried to connect wirelessly over 20 and it still will not work. I haven't got a cable to connect either. When the app says about a code, where are you supposed to put that? I have even got the phones right up next to each-other and it still says can't connect (with 4 WiFi bars also). Altogether I do not recommend this app. 😐
    more
  • Sep 8, 2020

    By danny cartini
    Upgrading my s7 to a s20. Smart switch does not backup or transfer app data. When you have over 100 apps on your phone and many of them have login credentials and/or any data, even data in apps that dont have login credentials, none of this is transferred. Your apps will be transferred, but all your data and customization within them is gone. This its self makes switching from an old phone to a new phone an awful experience. If apple can transfer your app data & credentials, why not in android?
    more

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