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Salesforce

Salesforce

Salesforce.com, inc.

Salesforce, wherever you are. Manage your day, update records, view dashboards.

4.6 Ratings 236K+ Reviews 1M+ Downloads
Featured on Best Apps That Keep You in Touch with Clients

About Salesforce

Salesforce, wherever you are. Manage your day, update records, view dashboards.
see more about Salesforce

Ratings & Reviews

4.6
235.8K+ Ratings
  1. 5
    77%
  2. 4
    15%
  3. 3
    5%
  4. 2
    1%
  5. 1
    2%
  • !!! Amazing Tool !!! Aug 28, 2017

    By DNA Kruis
    You can't find a better more tuned tool anywhere. Once you learn all of the options and use them your on your way to a very successful sales career. The only thing that's slowing this program down would be the person thats not using it.. I would like to personally thank those people that don't use this tool. Thanks to you I've gained more sales and more money.... Keep on doing what you do and I'll keep doing what I do and make more $$$ and build more new customer relationships
    more
  • Horrible user experience -needs overhaul Feb 17, 2018

    By Reese125
    A $112 stock, millions of users do business on their Androids/iPhone every day, but yet the developers of this app still don’t get it or flat out don’t care because they are more concerned with business to business functionality. The old Salesforce app that they made us delete Dec 2017 was hands down 100 x’s better then this app. I am on the go non-stop, need quick access to get to a phone number, call that person, jump out , go to another account, create a contact/acct etc....but u can’t do that with this app. Not even close. Pros: Not much -truly Cons: I don’t want to have to click 5 times to get to the clients phone number. Load times are much longer. The alphabetized account list on the old app was fantastic —hit the letter —accounts come up. Now I have to start typing, then I have to click “related “ to see a contacts list , then scroll down and hold to see more contacts ? Guys cmon....really? $112 stock and this is the the best experience you can give us. It’s like you want people to move on from your services.
    more
  • Connection Oct 2, 2019

    By Namaste125
    The app itself works really nicely and I enjoy the way it’s layout is the only problem is I wish there was an off-line version that later reports once connected to the Internet that way if you’re working at a low cell signal area were still able to effectively report and use the app. I love the app but the fact that it requires a connection to the Internet makes it quite difficult in my particular territory where they are dead spots for signal.
    more
  • Completely unusable on iOS Jun 25, 2020

    By Wivernryder
    I regularly use this app for my job and its interface and login on iOS is utterly worthless. Very few buttons in the entire app work at all and those that do have less than the desired functionality. Even viewing my schedule is a chore as the layout not only doesn’t maintain a reasonable aspect ratio (the screen size changes constantly) but none of the scheduled events can be viewed, as the buttons for doing so do nothing.
    more
  • Sep 9, 2020

    By Cathy Cacayuran
    Greatest CRM solution in the market today. Ease of use. Hope I can use this free trial for a long time. Hope the company will support single user like us! More power Salesforce family. Its my pleasure to experience your solution.
    more
  • Oct 19, 2020

    By Jahan Vijeh
    Not sure what's going on?? Everytime I try to sign in it says it needs to verify that it's me and sends a code to my email. I put the code in and click allow data access then resets. It's just going in a loop. Very frustrating. All of my onboarding documents are through this service. Please fix this ASAP!!!!!!!!
    more
  • It would be difficult to produce a worse SalesForce app May 4, 2018

    By er_got
    What a horrendous, awful application. This app is bad enough that it is often touted as the reason that people in my organization are unable to do 100% of their work from an iPad Pro - “I’d love to, but I need to use SalesForce on a consistent basis”. If SalesForce is Hugh Grant, SalesForce1 is Andie MacDowell; dragging down the entire operation, forcing constant recaptures of her dialog because she’s unable to enunciate properly, and generally making the whole process feel much more like a funeral than any of the four weddings. Let’s explore a scenario: You’re looking at a case record, and you’d like to communicate this case to your coworker. You swipe up and grab your company’s chat app to split screen - but wait, SalesForce1 doesn’t support multi tasking. That’s OK. You open up the share menu in SF1. Or rather, you try to open the share menu, only to find there IS no share menu - SF1 lacks ANY way to produce a shareable link to any record, contact or entity. You look at the case number and select it in order to copy. The cursor does not appear. You tap again. Yes, SF1 has also limited your ability to grab particular blocks of text. You’re forced to type out the case record, swapping back and forth between apps a few times to make sure that the 12-digit string is faithfully recreated. You weep softly into your Smart Keyboard and move back into your parent’s basement.
    more
  • Oct 12, 2020

    By ed desroches
    For those of you of that still want to use Lightning on your android -in chrome-, without being forced to use this unfinished app, simply tap the 3 dots in the upper righthand corner of the browser, look down toward the bottom of the list and check the box labeled "desktop site". It will work. Have a nice day!
    more
  • New Update - OUCH Feb 28, 2020

    By Centersj
    The latest update was recently pushed to my iOS device. I know this is a new design, but navigating is the most painful experience I’ve ever had with an App. As a project manager who travels periodically I rely on this application to manage my projects. I am no longer able to see a list of my projects or even access them without digging so deep into the interface that I am ready to pull my hair out once I finally get to where I’m going. The experience with this app used to somewhat mirror the desktop version of Salesforce. Those days appear to be over with this new update as the two now look like completely different interfaces. Someone please explain to me how I can view the list of my currently assigned projects. I have been digging through the interface for over an hour I can’t seem to figure it out. This drastic of an update is quite disappointing to say the least!
    more
  • Sep 29, 2020

    By A Google user
    It is no good if I have to reinstall the app every other day. I have to do this because the app will launch but it won't show the login page; just blank. Update: I dropped my review to 1 star. Its hopeless they can't get this right and I have to spend more than 5 mins everyday trying to sign in and its just errors after errors.
    more
  1. Easily keep track of everything on-the-go! Get a real-time overview of your business with just a few taps & keep the workflow going
  2. No need to fear being offline anymore! Check, edit & add data no matter where you are & let the app update everything for you
  3. Effortlessly collaborate with coworkers! Chatter instantly connects you with colleagues & allows you to do everything without skipping a beat

Reviewed by Laura S on January 30, 2018

  • !!! Amazing Tool !!! Aug 28, 2017

    By DNA Kruis
    You can't find a better more tuned tool anywhere. Once you learn all of the options and use them your on your way to a very successful sales career. The only thing that's slowing this program down would be the person thats not using it.. I would like to personally thank those people that don't use this tool. Thanks to you I've gained more sales and more money.... Keep on doing what you do and I'll keep doing what I do and make more $$$ and build more new customer relationships
    more
  • Connection Oct 2, 2019

    By Namaste125
    The app itself works really nicely and I enjoy the way it’s layout is the only problem is I wish there was an off-line version that later reports once connected to the Internet that way if you’re working at a low cell signal area were still able to effectively report and use the app. I love the app but the fact that it requires a connection to the Internet makes it quite difficult in my particular territory where they are dead spots for signal.
    more
  • Completely unusable on iOS Jun 25, 2020

    By Wivernryder
    I regularly use this app for my job and its interface and login on iOS is utterly worthless. Very few buttons in the entire app work at all and those that do have less than the desired functionality. Even viewing my schedule is a chore as the layout not only doesn’t maintain a reasonable aspect ratio (the screen size changes constantly) but none of the scheduled events can be viewed, as the buttons for doing so do nothing.
    more
  • Sep 9, 2020

    By Cathy Cacayuran
    Greatest CRM solution in the market today. Ease of use. Hope I can use this free trial for a long time. Hope the company will support single user like us! More power Salesforce family. Its my pleasure to experience your solution.
    more
  • Brilliant. So much more user-friendly. Sep 6, 2019

    By katrinka az
    The new community website makes it so much easier to communicate, get and share information. The fact that it sends an email whenever there is a new posting makes it super easy to use, eliminating the need to login just to see if there happens to be any new postings. Also the fact that everything about each Wish Child is in one central location makes it very efficient. Great job One Team! Kathy Mayus
    more
  • Lightening transition May 2, 2019

    By oahucap
    If certain things can be made a default like “Log a Call”, “New Note”, it would make things smoother on transition. I’m now getting used to Lightening and surprised myself on actually liking it after a few challenges. Support makes all the difference so use “cases” on stuff you need to know. Don’t have time for extensive course learning on trailblazer. Nice idea, but too complex for guys like me who need simple functions to get up and running.
    more
  • For what I do Aug 30, 2017

    By 1jmp
    SF App works pretty good. I have been using app for about 5 yrs? Give or take. I would give the app a 5 except it does not incorporate a chunk of functions/lists that I use on the desk top version. ( yet) That said, I post pictures, have access to many functions and objects we created for our work reports and data tracking that are essential to reporting for my work as a field rep. I can't imagine going back to using any other program.
    more
  • Great interface, needs file upload Jun 9, 2018

    By Orlando2517
    I can get most essential things done on the move and I love it. Ability to upload files (not just photos) from cloud platforms like Google Drive, Dropbox or OneDrive would be really nice. Ability to add files right into the opportunity files screen (instead of going into the separate Files menu THEN the opportunity to link the file to it) would be amazing.
    more
  • Great software when not over done Feb 13, 2020

    By Northern Beast 78
    Salesforce has been a valuable tool but as our company kept adding more layers it became very cumbersome along with more lags and errors. SF does not sell it helps manage, don’t make it too complex unless the layers are added to reduce administrative tasks such as automatically tying opps to part numbers and then have those opps close if/when purchased to help the flow and accuracy of our pipeline.
    more
  • Great when it works Jul 5, 2019

    By lostlife1978
    Hey leave the application alone. Stop with all the stupid updates. Can’t even search for items because it says that there’s “no internet connection” and I am on full bars and full service area. I can access all other sites to include banking, payments but yet can’t use your application after you perform your stupid updates. STOP UPDATING SOMETHING THAT WORKS. IF IT’S NOT BROKEN DON’T FIX IT!!!!!!!!
    more
  • Horrible user experience -needs overhaul Feb 17, 2018

    By Reese125
    A $112 stock, millions of users do business on their Androids/iPhone every day, but yet the developers of this app still don’t get it or flat out don’t care because they are more concerned with business to business functionality. The old Salesforce app that they made us delete Dec 2017 was hands down 100 x’s better then this app. I am on the go non-stop, need quick access to get to a phone number, call that person, jump out , go to another account, create a contact/acct etc....but u can’t do that with this app. Not even close. Pros: Not much -truly Cons: I don’t want to have to click 5 times to get to the clients phone number. Load times are much longer. The alphabetized account list on the old app was fantastic —hit the letter —accounts come up. Now I have to start typing, then I have to click “related “ to see a contacts list , then scroll down and hold to see more contacts ? Guys cmon....really? $112 stock and this is the the best experience you can give us. It’s like you want people to move on from your services.
    more
  • Sales Force is Laggy/Bad Updates May 23, 2018

    By Hotel Employee
    Our hotel is state of the art and brand new, which means we have top tier technology. Despite our strong Wi-Fi signals throughout the hotel, I often find myself waiting for the program to finish loading. Also, their have been some unfortunate updates. An example would be in previous versions we could see all the different statuses of cases at once. That way we could quickly take notice of cases that were potentially overlooked. In a newer update, they removed this option. Because of these issues, I give it a very GENEROUS 3 stars.
    more
  • PC Field Tech Sep 21, 2017

    By PC Field Tech
    My employer uses this app for dispatching tickets to myself and other techs to document work we do. I believe the app can have more features such as different statuses like EnRoute to Site, OnSite, etc. My previous employer used EFS when I started working with them and then began using Clearvision. I would have to say those are better and user friendly with more features compared to using this app. Overall, the app is not that bad but it can use more features and have improvements. That's why I only gave it 3 stars instead of 4 or 5 stars.
    more
  • Bugs in switching records Oct 16, 2018

    By RochelleW
    Generally a handy app that allows me to get deals through the approvals pipeline even when I’m not in the office. However, I’ve run into bugs that will open a prior record repeatedly when switching between screens, e.g., attachments and approval history. This means that if I view one record and then want to edit a second record, I have to be really careful not to accidentally edit the wrong record, and usually have to close and reopen the app to “force” it to flush the memory. This is a significant detriment to efficiency.
    more
  • Not my daily driver Nov 13, 2017

    By Mr Toner
    Most comments that I would make about this app are really directed at the service. But there are two things that annoy me greatly about the app: one, there is no list of all of my leads or contacts, only a list of recently added/edited/viewed people, and, two, the app is slower than I would expect. Both of these, I believe, are due to the app being a wrapper around a Web view. In any case, I can’t imagine using the app on a daily basis.
    more
  • Ok, when it works Feb 16, 2018

    By jtr02a
    Using app on an iPhone X and have constant issues. When I click a SF link that opens in the app, it only works occasionally... most of the time it never loads the screen. Additionally, reports of any size are practically unusable. Furthermore, when attempting to log a call, it should be more intuitive (checking matching leads/contacts/accounts in close proximity to the device). Instead the user has to perform a specific search and hope the results are relevant (and actually show up). For the amount of money spent on SF, one would hope to see a better thought-out and more thoroughly tested app. Very disappointing; my outside sales reps continually tell me it is easier to boot up their laptop to log a call then try to frustrate themselves with the app.
    more
  • Great system, just never runs smoothly. Jun 29, 2019

    By rsearle13
    Salesforce would be a great system if it would run smoothly, which it rarely does. On a desktop it can get really glitchy and I’ll lose information I just finished inputting, it gets stuck scrolling, or it starts backing the page up every time I hit backspace. The mobile app is absolutely useless. It freezes every time I use it, won’t open pages I want to see, it’s extremely hard to click the right box to input information, it gets stuck at the top and bottom when scrolling, it won’t back up, and it often doesn’t display the text saved in any of the boxes on the page. I know it can be really helpful, but with how much it malfunctions, it almost slows me down more than it helps me.
    more
  • Terrible User Experience Apr 26, 2018

    By SparksCVEN
    I am very much a fan of integrating technology with business, but this application is wretched. I cannot believe this is not an app in Beta. The load times are horrible, I find myself clicking 100 buttons to get to something that should be readily available. The menus are confusing and not helpful. Links to projects do not work, and I am constantly having to reload the app because it will not load images. I should be able to log calls easier. I need this to actually help me not make me work harder. I have no reason to use this other than my work is requiring me to use it. Otherwise I would be managing things from another CRM. ridiculous.
    more
  • Terrible App Aug 21, 2017

    By SkeevieWonder
    The purported purpose of this app is to make things quick and simple, so you can enter information easily on the go. This app fails miserably. It's slow, buggy and anything but user friendly. Typical SF flaws carry over, like the inability to log a date or time for calls made in the past, or log actual customer visits in a straightforward way. Very little integration with mobile features like the GPS, email app or phone. Everything has to be entered manually, making me wonder why SF even bothered releasing an app in the first place. Did I mention it's very slow and buggy? Oh, I did. Just wanted to stress that. If I were a developer with SF I'd be ashamed of this effort...
    more
  • Not a smooth workflow Mar 15, 2019

    By Mykasintahan
    I rely on Salesforce for everything at work. I cannot stand the mobile application. It freezes up and lags very often. I have never used the application without it crashing. I manage multiple employees that perform service work and travel. It would greatly improve our workflow and mobility if this application had cleaner navigation and stability. When selecting cases or navigating through the application you tend to get buried in the app. Then there’s no way to return to the home page other than hitting the back arrow 20 times. That isn’t an exaggeration. Please improve this app. SF is too expensive to have these types of issues.
    more
  • Oct 19, 2020

    By Jahan Vijeh
    Not sure what's going on?? Everytime I try to sign in it says it needs to verify that it's me and sends a code to my email. I put the code in and click allow data access then resets. It's just going in a loop. Very frustrating. All of my onboarding documents are through this service. Please fix this ASAP!!!!!!!!
    more
  • It would be difficult to produce a worse SalesForce app May 4, 2018

    By er_got
    What a horrendous, awful application. This app is bad enough that it is often touted as the reason that people in my organization are unable to do 100% of their work from an iPad Pro - “I’d love to, but I need to use SalesForce on a consistent basis”. If SalesForce is Hugh Grant, SalesForce1 is Andie MacDowell; dragging down the entire operation, forcing constant recaptures of her dialog because she’s unable to enunciate properly, and generally making the whole process feel much more like a funeral than any of the four weddings. Let’s explore a scenario: You’re looking at a case record, and you’d like to communicate this case to your coworker. You swipe up and grab your company’s chat app to split screen - but wait, SalesForce1 doesn’t support multi tasking. That’s OK. You open up the share menu in SF1. Or rather, you try to open the share menu, only to find there IS no share menu - SF1 lacks ANY way to produce a shareable link to any record, contact or entity. You look at the case number and select it in order to copy. The cursor does not appear. You tap again. Yes, SF1 has also limited your ability to grab particular blocks of text. You’re forced to type out the case record, swapping back and forth between apps a few times to make sure that the 12-digit string is faithfully recreated. You weep softly into your Smart Keyboard and move back into your parent’s basement.
    more
  • Oct 12, 2020

    By ed desroches
    For those of you of that still want to use Lightning on your android -in chrome-, without being forced to use this unfinished app, simply tap the 3 dots in the upper righthand corner of the browser, look down toward the bottom of the list and check the box labeled "desktop site". It will work. Have a nice day!
    more
  • New Update - OUCH Feb 28, 2020

    By Centersj
    The latest update was recently pushed to my iOS device. I know this is a new design, but navigating is the most painful experience I’ve ever had with an App. As a project manager who travels periodically I rely on this application to manage my projects. I am no longer able to see a list of my projects or even access them without digging so deep into the interface that I am ready to pull my hair out once I finally get to where I’m going. The experience with this app used to somewhat mirror the desktop version of Salesforce. Those days appear to be over with this new update as the two now look like completely different interfaces. Someone please explain to me how I can view the list of my currently assigned projects. I have been digging through the interface for over an hour I can’t seem to figure it out. This drastic of an update is quite disappointing to say the least!
    more
  • Sep 29, 2020

    By A Google user
    It is no good if I have to reinstall the app every other day. I have to do this because the app will launch but it won't show the login page; just blank. Update: I dropped my review to 1 star. Its hopeless they can't get this right and I have to spend more than 5 mins everyday trying to sign in and its just errors after errors.
    more

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