Facebook_pixel
HP Smart

HP Smart

HP Inc.

Set up, scan, print, share, and manage your HP printer

4.7 Ratings 2M+ Reviews 50M+ Downloads

About HP Smart

Set up, scan, print, share, and manage your HP printer
see more about HP Smart

Ratings & Reviews

4.7
1.9M+ Ratings
  1. 5
    86+%
  2. 4
    8+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    3+%
  • Nov 20, 2020

    By Jennifer Johnson
    Absolutely love this app and my HP Envy printer! So easy to use for all your scanning, printing, copying, etc. I think it's great that you can connect to multiple printers. My grandma has a different model HP printer and I was very easily able to connect to her printer and it saved both her and my printers to the app so I can choose either at any given time. Highly recommend this app and HP printers.
    more
  • Troubles with scanning Sep 27, 2020

    By MTguy23
    When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
    more
  • Nov 2, 2020

    By Tina Woodson
    Too many issues. When you need to print on demand, the app will crash. I always seem to get a message that the printer isn't available, but when I check the printer, the wifi light is on and a printout shows it's connected and ready. I thought the ease of printing wirelessly would be great. Now, I'm so frustrated that I'm second guessing my purchase and feeling like I should've stuck with a wired printer.
    more
  • I am back HP! Nov 26, 2017

    By MattyEMT
    I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
    more
  • Finally a printer that I can rely on Feb 2, 2020

    By Hppygirl32
    I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
    more
  • Nov 6, 2020

    By Valentine O.
    Absolute rubbish. I was told I could print seamlessly through wireless using my android phone but it's a joke. The phone could see the printer when it was initially installed. The moment I signed in to hp all it says is 'all the printer features may not be available'. I installed and reinstalled and vice-versa. Still didn't work. I have to resort to using my laptop to print which I really don't like. Purpose for the purchase defeated.
    more
  • Nov 18, 2020

    By Maxim Titov
    I can't use a scanner to scan a simple document. In the scan screen, infinite loading occurs. At the same time, I can print anything from this app. I also have no problems with it working on iOS devices - scanning and printing are available instantly, but on android there are some problems
    more
  • Nov 9, 2020

    By Kristina Noel
    I can say honestly that I totally 💯% agree with the difficulty of connecting a printer to the web via WiFi. I have been at it for 1&1/2 hours & I don't give up easily. This time I quit. Forget this collosal waste of time & I won't soon forget the pissed off mood I am in because I needed to deliver documents to an Attorney for filing a case in my defense. THANKS HP I was set to buy a new HP Envy or Pavilion. Not now changing brands! Specifically the printer is an HP DESKJET MODEL 3752. This model did a month ago without any issues PRINT, SCAN, COPY, WEB.
    more
  • If it is business critical, get an Epsom. Feb 15, 2018

    By RedRoseAlways
    If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.
    more
  • Oct 29, 2020

    By Dan Morse
    Terrible. Absolutely awful. It worked for a while and now I can't connect my device to the printer because it claims I am not on the same network or something. HP falls right in line with every other technological service provider in providing unreliable service that does not function when needed and makes it impossible to get anything done. One more thing. Since app wasn't working I uninstalled and then reinstalled and now it won't connect to the printer even though its on and connected.
    more

No reviews available

  • Nov 20, 2020

    By Jennifer Johnson
    Absolutely love this app and my HP Envy printer! So easy to use for all your scanning, printing, copying, etc. I think it's great that you can connect to multiple printers. My grandma has a different model HP printer and I was very easily able to connect to her printer and it saved both her and my printers to the app so I can choose either at any given time. Highly recommend this app and HP printers.
    more
  • I am back HP! Nov 26, 2017

    By MattyEMT
    I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
    more
  • Finally a printer that I can rely on Feb 2, 2020

    By Hppygirl32
    I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
    more
  • PERFECT!!! Oct 2, 2017

    By fb: Kord Inkmasta Berry
    Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
    more
  • Very Useful App Feb 9, 2018

    By Zach the Apple User
    I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it.
    more
  • It’s better but not great. Still very clunky but at least a step in the right direction Jan 9, 2020

    By EponineB
    The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again.
    more
  • Easy to use Feb 13, 2020

    By EnsureMax
    I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!
    more
  • APP to the Rescue! Aug 12, 2018

    By Yikes Tykes
    I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
    more
  • Troubles with scanning Sep 27, 2020

    By MTguy23
    When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
    more
  • Nov 2, 2020

    By Tina Woodson
    Too many issues. When you need to print on demand, the app will crash. I always seem to get a message that the printer isn't available, but when I check the printer, the wifi light is on and a printout shows it's connected and ready. I thought the ease of printing wirelessly would be great. Now, I'm so frustrated that I'm second guessing my purchase and feeling like I should've stuck with a wired printer.
    more
  • Nov 20, 2020

    By Chris R
    My PC had no problems communicating with the printer beforehand I could just download something and hit print and it would print. But ever since I've downloaded this app sometimes it'll take me two weeks, sometimes it'll take 2 hours just to get it to work. It's almost like downloading this app bricked my printer
    more
  • Nov 9, 2020

    By beth allen
    Never connects with the actual printer. Just times out. Now it did once work on another phone maybe a year ago. Since then Ive gotten a new phone, downloaded the app and it has never once connected. AND in my new apartment the printer will not connect to my WiFi. So I use the printer at my Moms with a third party app. Frustrating.
    more
  • Nov 6, 2020

    By Valentine O.
    Absolute rubbish. I was told I could print seamlessly through wireless using my android phone but it's a joke. The phone could see the printer when it was initially installed. The moment I signed in to hp all it says is 'all the printer features may not be available'. I installed and reinstalled and vice-versa. Still didn't work. I have to resort to using my laptop to print which I really don't like. Purpose for the purchase defeated.
    more
  • Nov 9, 2020

    By Kristina Noel
    I can say honestly that I totally 💯% agree with the difficulty of connecting a printer to the web via WiFi. I have been at it for 1&1/2 hours & I don't give up easily. This time I quit. Forget this collosal waste of time & I won't soon forget the pissed off mood I am in because I needed to deliver documents to an Attorney for filing a case in my defense. THANKS HP I was set to buy a new HP Envy or Pavilion. Not now changing brands! Specifically the printer is an HP DESKJET MODEL 3752. This model did a month ago without any issues PRINT, SCAN, COPY, WEB.
    more
  • Can’t print from iPhone 12 Nov 8, 2020

    By sha-BLAM
    This app was functional on the iPhone 7 I had. The only issue was I wish I could print directly from gmail attachments but I have to pull everything into google drive to print. If there’s a way to print through gmail and I missed it...then I think it should be easier to figure out how to print from gmail so that’s still an issue to me. Beyond this though, I am now on an iPhone 12 and this app is basically useless. It’s connected to the printer but every time I try to print I get an error message telling me there’s something wrong with my internet connection. This is the only thing on my phone where I have trouble with the “internet” so I’m positive it’s not my internet connection. I switched back to my iPhone 7 to try it out and was able to print just fine. The support experience through the app is terrible, so that’s why I’m writing a review here. If whatever bug with the app on iPhone 12 is resolved, I’ll adjust my review but for now this app is totally useless to me and I can’t print anything.
    more
  • Very Dissapointed Nov 4, 2019

    By Dissapointed in Detroit
    I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
    more
  • Nov 22, 2020

    By angela montgomery
    This does not play well with ATT internet. (computer tech confirmed this) Constantly off-line. Constantly have to go to the printer and reboot before this software will work. App has no way to see the printer que. . . very irritating. I've loved HP for 2 decades, but this printer/app combination is exhausting and extremely problem prone
    more
  • Nov 18, 2020

    By Maxim Titov
    I can't use a scanner to scan a simple document. In the scan screen, infinite loading occurs. At the same time, I can print anything from this app. I also have no problems with it working on iOS devices - scanning and printing are available instantly, but on android there are some problems
    more
  • If it is business critical, get an Epsom. Feb 15, 2018

    By RedRoseAlways
    If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.
    more
  • Oct 29, 2020

    By Dan Morse
    Terrible. Absolutely awful. It worked for a while and now I can't connect my device to the printer because it claims I am not on the same network or something. HP falls right in line with every other technological service provider in providing unreliable service that does not function when needed and makes it impossible to get anything done. One more thing. Since app wasn't working I uninstalled and then reinstalled and now it won't connect to the printer even though its on and connected.
    more
  • Nov 18, 2020

    By Karen Sutton
    I have installed this new printer yesterday. It took nearly an hour from the app. I've left it until today(as I was fed up yesterday with the so called easy set up) to print for work and It now won't print anything as the printer says the network isn't safe and won't print. It says if you over ride this it will print but there is nothing to press to over ride it. I will be taking this back to the shop as not fit for purpose in the next couple of days if this doesn't get sorted out.
    more
  • Nov 17, 2020

    By Matthew R. Wiltse
    I hate this printer with a seething contept usually reserved for white-sauce pizza and the Dallas Cowboys. My whole damned house is set up on Alexa and my Ring wireless alarm, and everything stays connected like it should. Except for this lousy printer. It ALWAYS loses it's network connection after finishing a job. Dosen't matter if it's hooked up wirelessly or via USB. If all of the other equipment acted likewise, I could see it, but they are almost never losing connection.
    more

What’s Groovy

What’s Subpar

Loading...

Ask